Creating a Multi-Level Menu
The SVM 400 comes default with 4 menus to answer calls in the day, night, holiday, or weather (which can
actually be used for any emergency). If you need to create additional menus it is easy.
Example: The day main menu prompts a caller to press ‘7’ for ‘additional selections’. The additional selections
will list several departments and offer a single digit selection to reach them.
Programming Steps:
1.
Record the appropriate greeting in ‘day main menu’.
2.
Press ‘Ctrl + D’ and goto page 2 of 4 of the day main menu.
3.
Press the down arrow until you reach a blank line below the last entry of the Menu Input processor.
4.
Press return to create a new entry.
5.
Press ‘7’.
6.
Press enter and then highlight ‘Goto’ and press enter again.
7.
You can now select another block to transfer to, if the caller presses ‘7’.
8.
Select Menu and choose ‘New’.
9.
Name the new Menu ‘departments’.
10. Record a prompt and enter the prompt # in ‘1
st
Prompt’.
11. Press ‘Ctrl + D’ and go to page 2 of 4 in ‘departments’ menu.
12. You may, if desired, remove any current default entries by selecting them and pressing ‘Ctrl + Y’.
13. Create new entries with single digits. Select ‘Goto’ and pick destinations for each entry. Destinations can be
any other block, but in this example would most probably be extensions or mailboxes.
SVM 400 Technical Manual Page 51
HOME
PAGE
Table of
Contents
