OPEN BLOCK TABLE
To Open a Block Table, from the System Main Menu select OPEN BLOCK TABLE and press ENTER.
The block table is used for building SVM 400 call routing applications. This is the most frequently accessed
area in the SVM 400 and determines its behavior when it is routing calls. All the prompts and options offered to
callers are programmed here.
Because most of the programming for any customer will usually be in the block tables these are dealt separate-
ly in the next section.
For more information on building call routing applications see BLOCK TABLES.
SAVE APPLICATION
If changes are made to the customer database they are not immediately saved. The save will take place if:
●
The administrator reboots the system after gracefully exiting using ‘Operating Utilities’ and ‘Exit SVM 400’.
SVM 400 Technical Manual Page 24
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