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Get Started
4
Activate on your computer
:
• Go to
sprint.com/activate
and complete the online instructions to activate your
phone.
Activate on your phone
:
• Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
• Follow the on-screen prompts to complete the activation process.
●
To confirm activation, make a phone call. If your phone is still not activated, visit
sprint.com/support
for assistance. If you do not have access to the internet, call Sprint
Customer Service at
1-888-211-4727
from another phone.
Tip
: Do not press the
Power/Lock Key
while the phone is being activated. Pressing the
Power/Lock Key
cancels the activation process.
Note
: If you are having any difficulty with activation, visit
sprint.com/support
.
Complete the Setup
After you turn on your phone and activate it, your phone displays a Welcome screen. From the
Welcome screen follow the prompts to set up features and preferences on your phone.
Note
: In some cases, you may be able to complete the setup process before your phone has
been activated on your Sprint account.
During setup and activation, you may see Sprint Connections Optimizer notice. Read the notice
and tap
I Agree
to use Sprint Connections Optimizer, or tap
Settings
and uncheck option if you
do not wish to use the Sprint Connections Optimizer.
1. At the
Welcome screen
, follow the on-screen instructions to configure your phone
’s
basic options, such as language, date and time, Wi-Fi connections, location settings, etc.
Google Account
: Many of your phone’s applications, such as Gmail, Google Maps,
Hangouts, and the Google Play Store, require a Google Account. To use these
applications, you must set up your Google Account on your phone. Complete the
steps to sign in to your current Google Account, or sign up for a new Google
Account.
Samsung Account
: Your Samsung Account is used for access to Samsung apps
and services, such as Samsung Hub, Samsung Apps, Samsung Link, and much
more. Complete the steps to sign in to your current Samsung Account, or sign up for
a new Samsung Account.
2. Tap
Finish
to complete setup.