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Getting to Know the Handheld Computer
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Troubleshooting and Contacts
Before contacting Sprint PCS Customer Service Solutions, try
the following:
䊳
Make sure that the battery is properly attached to your
phone.
䊳
Make sure that the battery is fully charged.
䊳
Make sure that there is no visible physical damage to your
phone or battery.
䊳
Make sure that the cradle/charger is plugged in to a
working receptacle.
䊳
Perform a soft reset of the Sprint PCS Phone by un-
screwing the top of the stylus and using the small pin to
press the reset button located on the back of your phone.
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If a soft reset does not fix the problem, perform a hard
reset. (A hard reset erases all records and entries in your
phone.)
䊳
To perform a hard reset, unscrew the top of the stylus. Press
and hold the Handheld Power button then use the pin to
press the reset button. Remove the pin from the rest hole,
then release the handheld power button. An “Erase all
data” screen is displayed confirming the hard reset. Press
the up arrow to hard reset the phone.
Summary of Contents for Sprint PCS
Page 1: ...Document Number 010505D5 Sprint PCS The clear alternative to cellular SM ...
Page 3: ......
Page 5: ...2 Understanding Roaming Getting Started Understanding Roaming Getting Started Getting Started ...
Page 15: ...Getting to Know Your Sprint PCS Phone 12 Front View of Phone ...
Page 29: ...Section 1 26 Getting to Know Your Sprint PCS Phone ...
Page 37: ...Section 2 34 Getting to Know the Handheld Computer ...
Page 93: ...Section 7 90 Using Sprint PCS Service Features ...
Page 105: ...Section 8 102 Application Menus and Entering Text ...
Page 109: ...Section 9 106 Adjusting Volume ...
Page 151: ...Section 12 148 Date Book ...
Page 195: ...Section 15 192 Memo Pad ...
Page 209: ...Section 17 206 Calculator ...
Page 217: ...Section 18 214 Security ...
Page 231: ...Section 19 228 Experiencing Sprint PCS Wireless Web ...
Page 253: ...Section 20 250 Web Clipping Applications ...