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Get Started
5
Activate on your phone:
• Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
• Tap
Activate
to override auto-activation and start the manual activation wizard.
• Follow the onscreen prompts to complete the activation process.
●
To confirm activation, make a phone call. If your phone is still not activated or you do not
have access to the Internet, contact Sprint Customer Service at
1-888-211-4727
for
assistance.
Tip:
Do not press the
Power
button while the phone is being activated. Pressing the
Power
button cancels the activation process.
Note:
If you are having any difficulty with activation, contact Sprint Customer Service by calling
1-888-211-4727
from any other phone.
Complete the Setup Application
The Setup application helps you set up certain features and preferences on your phone. Once
your phone has been turned on and activated, you will see a Welcome message. You can then
complete the Setup application.
Note:
You may be able to complete the setup application before your phone has been
activated on your Sprint account.
1. Once your phone is activated, you will see the Welcome screen. Tap
Start
to get
started.
2. Follow the onscreen instructions to complete each section. For each topic, you will have
an option to skip it and continue to the next screen.
Make it Google
- Complete the steps to sign in to your current Google account, or
tap
Get an account
to sign up for a new Google account right from your phone.
•
Sign in
- Enter your Gmail address and password and tap
Sign in
to sign in to
your current Google account.
•
Get an account
- Follow the instructions to sign up for a new Google account.
There will be screens to enter your first and last names, create an email address
(Gmail), create a password, enter recovery information (including a backup email
address and a recovery question in case you forget your Google account sign-in
information), an option to join , and an option to enable purchases from
the Google Play Store app. Tap
Next
between each screen.