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My Account 5
Section 2: My Account
Before using your device, you must activate your
service with Virgin Mobile. You will need your
phone’s serial number, printed on a sticker inside
the battery compartment.
Create your Account and Pick
Your Plan
1.
From your computer, visit
and click
Activate
.
2.
Choose an activation option and click
Next
,
then enter your ZIP code and click
Next
.
3.
When prompted, enter the
serial number
(MEID)
printed on a sticker inside the
battery compartment.
4.
Follow the instructions to choose your plan
and select a payment method.
5.
Follow the
Activating Your Device
instructions after creating your account in
order to start using your phone.
Activating Your Device
After setting up your account on
virginmobileusa.com, simply turn your device on.
Your device is designed to activate automatically.
If you are swapping from another Virgin Mobile
device to a new one, be sure to turn off the old
device before swapping the serial number
(MEID). Once the MEID swap is complete, turn on
the new device and the programming
information will be pushed to your device
automatically.
You can also start the activation process
manually.
From the Home screen, touch
Settings
➔
System Update
➔
Update
Profile
.
Note:
Do not press the
Power/Lock Key
during
activation. Pressing the
Power/Lock Key
cancels the activation process.
6.
DRAFT - Internal Use Only