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8
What you should have handy when you call
_
Your new Sprint PCS Phone
_
The original packaging from your phone
_
Your Social Security number or Tax ID number
_
Your driver’s license number
_
Pen and paper to write down your new Sprint PCS Phone Number
Setting up your Voicemail
All unanswered calls to your Sprint PCS Phone are automatically transferred to voicemail, even if
your phone is off or in use. To avoid missing any important messages, set up your Sprint PCS
voicemail box and personal greeting as soon as your Sprint PCS Phone is activated.
To set up voicemail:
1.
Press
OK
and hold .
2.
Follow the system prompts to create your passcode, record your greeting, record your name
announcement and choose whether to activate One-Touch Message Access (a feature that lets you
press one key to access messages and bypasses the need for you to enter your passcode).
Getting Help
Visit our Web Site
Stop by
www.sprintpcs.com
to get up-to-date information on Sprint PCS. You can also:
_
Review coverage maps
_
Learn how to use voicemail
_
Access your customer account
_
Purchase accessories
_
Add additional options to your service plan
_
Check out frequently asked questions
_
And much more
Sprint PCS Customer Care
Sprint PCS Customer Advocates are available to assist you 24 hours a day, seven days a week.
Simply dial
1-888-211-4PCS (4727
) from any phone, or press
*
2
ABC
TALK
from your activated
Sprint PCS Phone while on the Sprint PCS Nationwide Network. Once you dial Sprint PCS
Customer Care, you can access a number of helpful account services through our automated
Customer Care line. By following the voice prompts, you’ll be able to learn more about Sprint PCS
Products and Services, get Sprint PCS coverage by zip code or request a copy of your invoice.
Receiving automated billing information
For your convenience, your phone gives you free access to billing information on your Sprint PCS
Summary of Contents for SPH-A460 Series
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