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14-4
Appendix
14
Problem
Possible Cause
Solution
Service
not
allowed
appears
Handset is outside the
service area.
Send from within the service area.
Sending
operation
cannot
be
operated
in
offline
mode
appears
In
Offline
, handset
transmissions are
disabled.
Set
Offline
to
Off
(
Storage
space
short
by
**
bytes
.
Edit
data
folder
files?
appears
Handset memory is full.
Delete unnecessary files and try
again.
Cannot
download.
File
corrupt
.
appears
-
File cannot be downloaded;
cancel download.
Unable to call via
Stereo Earphone
Microphone
(Optional)
Is
Earphone
call
set
to
Off
?
Even if
Earphone
call
number
is saved, if
Earphone
call
is set
to
Off
it will not be dialed. Set
Earphone
call
to
On
Problem
Possible Cause
Solution
Unable to establish
USB connections
using Samsung
New PC Studio
Is USB driver installed?
A driver must be installed in
order to communicate with
a computer via a USB cable.
Download USB Driver Installer
from SAMSUNG Website (http:
//jp.samsungmobile.com/pc/
lineup/001download.html) and
install the driver.
Is connection method
set correctly on the
computer?
Use the Samsung New PC Studio
Connection manager to match
the communications being used,
or set to USB with the connection
wizard.
Is USB connection port
setting the same for
PC and software the
same?
Make sure port settings match
those set for Samsung New PC
Studio Connection Manager or
Connection Wizard.
Phone Book entry,
Message folder,
schedule event in
Calendar, or Tasks
do not appear
In
Security
, is
Secret
mode
set to
Hide
?
In
Security
, set
Secret
mode
to
Show
.
Is
Secret
under each
function set to
On
?
Select
Unlock
temporarily
from
i
on the window to view
information.
Sub folder does
not appear
In
Security
, is
Secret
data
folder
set to
Hide
?
In
Security
, set
Secret
data
folder
to
Show
.
Is
Secret
under each
function set to
On
?
Select
Unlock
temporarily
from
i
on the window to view
information.
Sending
message
failed
appears
If send fails, error
message and reason
appear.
Confirm reason and try again.
Summary of Contents for SoftBank 001SC
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