Samsung SNOW-1703U User Manual Download Page 1

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User Manual

The color and the appearance may differ depending on the product,

and the specifications are subject to change without prior notice to

improve the performance.

SNOW-1703U
IF015H IF020H IF025H

Summary of Contents for SNOW-1703U

Page 1: ...User Manual The color and the appearance may differ depending on the product and the specifications are subject to change without prior notice to improve the performance SNOW 1703U IF015H IF020H IF025H ...

Page 2: ... the LAN Cable 26 SNOW 1703U Installation Precautions 26 Installing the cabinets 27 Removing the protective brackets 27 Replacing the cabinet module 27 Precautions when handling the cabinets 28 Restrictions when installing cabinets 28 Connecting to cabinets 29 Recommended number of devices for connection for each input voltage 29 Changing the Input source 30 Source 30 Web Browser 31 Settings 31 Re...

Page 3: ...62 Reset Picture 62 OnScreen Display Screen Protection 63 Auto Protection Time 63 Message Display 64 Source Info 64 No Signal Message 64 MDC Message 64 Download Status Message 64 Language 64 Menu Size 64 Reset OnScreen Display 64 Network Network Status 65 Open Network Settings 65 Network Settings 66 Server Network Settings 68 Connect to Server 68 MagicInfo Mode 68 ServerAccess 68 FTP Mode 68 Proxy...

Page 4: ...aying photos and videos Media Play Read the following before using media play with a USB device 79 Using a USB device 81 Features provided in the media content list page 82 Menu items in the media content list page 83 Available buttons and features during photo playback 84 Available buttons and features during video playback 84 Troubleshooting Guide Requirements Before Contacting Samsung Customer ...

Page 5: ...egistered trademarks of the Video Electronics Standards Association Ownership of all other trademarks is attributed to their due owner An administration fee may be charged if either a an engineer is called out at your request and there is no defect in the product i e where you have failed to read this user manual b you bring the unit to a repair centre and there is no defect in the product i e whe...

Page 6: ...the power plug to a grounded power socket type 1 insulated devices only An electric shock or injury may result Do not bend or pull the power cord with force Be careful not to leave the power cord under a heavy object Damage to the cord may result in a fire or electric shock Do not place the power cord or product near heat sources A fire or electric shock may result Clean any dust around the pins o...

Page 7: ...pose the product to direct sunlight heat or a hot object such as a stove The product lifespan may be reduced or a fire may result Do not install the product within the reach of young children The product may fall and injure children Edible oil such as soybean oil can damage or deform the product Do not install the product in a kitchen or near a kitchen counter Caution Do not drop the product while...

Page 8: ...e an electric shock or fire may result from a damaged cable Do not use or keep combustible spray or an inflammable substance near the product An explosion or fire may result Ensure the vents are not blocked by tablecloths or curtains An increased internal temperature may cause a fire Do not insert metallic objects chopsticks coins hairpins etc or objects that burn easily paper matches etc into the...

Page 9: ... do not place the battery in their mouths when removed from the remote control Place the battery in a location that children or infants cannot reach If children have had the battery in their mouths consult your doctor immediately When replacing the battery insert it with the right polarity Otherwise the battery may become damaged or it may cause fire personal injury or damage due to leakage of the...

Page 10: ...2 1 HDBT1 LAN View the input LAN source status of SNOW 1703U SOURCE STATUS View the input source status of SNOW 1703U RED HDMI1 GREEN HDMI 2 BLUE DISPLAY PORT POWER STATUS View the power status of SNOW 1703U RED OFF GREEN ON BLINKING STANDBY Parts Description P Turn the product on or off IR Aim the remote control towards this spot on the LCD Display Using other display devices in the same space as...

Page 11: ...ng only and has no user function Do not connect a cable to this port Parts Description RJ45 Connect to a network using the LAN cable HDBTOUT1 HDBTOUT2 HDBTOUT3 HDBTOUT4 Connects to an interface gender Each port can transmit Full HD signals All the four ports must be used to transmit UHD signals DC19V Connects to the DC power adapter Reverse Side SNOW 1703U The color and shape of parts may differ f...

Page 12: ... subject to change without notice to improve quality Parts Description DATA IN Reverse Connects to the DATA OUT port on the last cabinet using an OCM cable DATA OUT Forward Connects to the DATA IN port on the first cabinet using an OCM cable HDBTIN Connects to the HDBT OUT port on SNOW 1703U using an HDBT cable ...

Page 13: ...o an AC power DATA IN Connects to the DATA OUT port on an interface gender or on the previous cabinet to receive video data SERVICE Dedicated to service technicians CIRCUITBREAKER Disconnects the cabinet AC output in case of power leakage or short circuit SWITCH Enters factory mode press and hold for 5 seconds or factory reset mode press and hold for10 seconds DATA OUT Connects to the DATA IN port...

Page 14: ...thout a description in the image below is not supported on the product For Multy S BOX SNOW 1703U the Freeze function is applicable to only a still screen Power off the product Number buttons Enter the password in the OSD menu Turns off the screen only To turn the screen back on press it again Player Launch Button Display orhide the onscreen display menu or return to the previous menu Poweron the ...

Page 15: ...equently used functions Remote control button functions may differ for different products To place batteries in the remote control Press a button on the remote control pointing at the sensor on the front of the product to perform the corresponding function Using otherdisplay devices in the same space as the remote control of this product can cause the other display devices to be inadvertently cont...

Page 16: ...ata bits 8 bit Parity None Stop bit 1 bit Flowcontrol None Maximum length 15 m only shielded type Pin assignment 1 2 3 4 5 6 7 8 9 5 4 3 2 1 9 8 7 6 Male type Female type Pin Signal 1 Detect data carrier 2 Received data 3 Transmitted data 4 Prepare data terminal 5 Signal ground 6 Prepare data set 7 Send request 8 Clear to send 9 Ring indicator ...

Page 17: ... P1 P1 P1 P2 P2 Male type Rx Tx Gnd 3 2 5 1 2 3 Tx Rx Gnd STEREO PLUG 3 5ø LAN Cable Pin assignment 1 2 3 4 5 6 7 8 Pin No Standard Color Signal 1 White and orange TX 2 Orange TX 3 White and green RX 4 Blue NC 5 White and blue NC 6 Green RX 7 White and brown NC 8 Brown NC ...

Page 18: ...J45 Direct LAN cable PC to HUB RJ45 RJ45 MDC HUB P1 P1 P2 P2 Signal P1 P2 Signal TX 1 1 TX TX 2 2 TX RX 3 3 RX RX 6 6 RX Cross LAN cable PC to PC RJ45 P1 P2 Signal P1 P2 Signal TX 1 3 RX TX 2 6 RX RX 3 1 TX RX 6 2 TX ...

Page 19: ... 1 Ensure that you connect the RS232C IN adapter to the RS232C IN port on the product RS232C IN HDBTOUT HDBTIN DATAOUT Forward DATA IN DATA OUT DATA IN Connection 2 RJ45 HDBTOUT HDBTIN DATAOUT Forward DATA IN DATA OUT DATA IN ...

Page 20: ... 0x5D 0 1 All communications take place in hexadecimals The checksum is calculated by adding up all values except the header If a checksum adds up to be more than 2 digits as shown below 11 FF 01 01 112 the first digit is removed E g Power On ID 0 Header Command ID Data length Data 1 Checksum 0xAA 0x11 1 Power Header Command ID Data length Data 1 12 0xAA 0x11 1 1 To control all devices connected b...

Page 21: ...F 3 N 0x11 ERR ERR A code showing what error has occurred Input source control Function The input source of a product can be changed using a PC Viewing input source state Get Input Source Status Header Command ID Data length Checksum 0xAA 0x14 0 Setting the input source Set Input Source Header Command ID Data length Data Checksum 0xAA 0x14 1 Input Source Input Source An input source code to be set...

Page 22: ... of whether or not the power is turned on Viewing the safety lock state Get Safety Lock Status Header Command ID Data length Checksum 0xAA 0x5D 0 Enabling or disabling safety lock Set Safety Lock Enable Disable Header Command ID Data length Data Checksum 0xAA 0x5D 1 Safety Lock Safety Lock Safety lock code to be set on a product 1 ON 0 OFF Ack Header Command ID Data length Ack Nak r CMD Val1 Check...

Page 23: ...eted Connecting the power cable during connection may damage the product Check the types of ports at the back of the product you want to connect Connecting to a PC Do not connect the power cable before connecting all other cables Ensure you connect a source device first before connecting the power cable A PC can be connected to the product in a variety of ways Select a connection method suitable f...

Page 24: ...er Saving to Off before using the product Some graphics cards that are not compliant with the DP standard may prevent the Windows Booting Bios screen from being displayed when the product is in power saving mode If this is the case make sure to turn on the product first before turning on your PC The DisplayPort interface DP IN on the product and the provided DP cable are designed based on the VESA...

Page 25: ...DVI Cable up to1080p For better picture and audio quality connect to a digital device using an HDMI cable If the product is connected to an external device that is compatible with an older HDMI version the product may not display screen colors properly It may also display a blank screen If such a problem occurs ask the manufacturer of the external device about the HDMI version and if out of date r...

Page 26: ...eep the vertical distance between products at least 10 mm When installing on a wall keep all distances between the wall and the top bottom left right sides of the product at least 10 mm When installing on a wall keep the distance between the wall and the ports on the back of the product at least 50 mm or more for cable connection Make sure that the ambient temperature inside the rack mount does no...

Page 27: ...t be liable for any damage to the product and any injury to the users or others that may be incurred while the users install the product by themselves The color and shape of parts may differ from what is shown Specifications are subject to change without notice to improve quality Removing the protective brackets Replacing the cabinet module U N LO C K U N L O C K 1 LO C K L O C K 5 U N LO C K 2 L ...

Page 28: ...SNOW 1703U supports up to UHD resolution because it has four built in HDBT OUT ports Up to 72 IF015Hs up to 128 IF020Hs and up to 200 IF025Hs can be installed per SNOW 1703U You can enjoy image quality of Full HD resolution only when IF015Hs are installed in 3 6 layout IF020Hs 4 8 or IF025Hs 5 10 You can enjoy image quality of UHD resolution only when IF015Hs are installed in 3 6 4 layout IF020Hs ...

Page 29: ...ATA OUT DATAIN Reverse DATA IN DATA OUT First cabinet Connecting cables for redundancy Last cabinet SNOW 1703U I G Card Use a cable of CAT 6 FTP type or higher FTP Foiled Twisted Pair Connect to a HUB or router that supports the HDCP function Make sure that the HDBT cable length is from 15 m to 100 m If you use a cable that is out of specified length range the signal quality may be unstable Cabine...

Page 30: ...lso be changed by using the SOURCE button on the remote control The screen may not display correctly if an incorrect source is selected for the source device you want to convert to Edit sSOURCE Source u Edit E Edit the name and device type of a connected external device The list can include the following source devices Source devices on the list differ depending on the selected source HDMI1 HDMI 2...

Page 31: ...t used for a while they will automatically disappear To make them appear again move the pointer or focus to the top of the screen Use Do not use Pop up Blocker Make your browsing experience more pleasant by blocking pop up windows Use Do not use Reset Settings All your customised web browser settings will be reset to their default values Your bookmarks and history won t be affected Search Engine I...

Page 32: ...o not use ClearHistory Clearyour entire browsing history Delete browsing data Delete all browsing data such as cookies cached images and data Your Bookmarks and History won t be affected Blocked pages Blocked pages Block access to pages that you have listed in Blocked pages Use Do not use List of Blocked Pages Block or unblock specific pages Add Approved pages Approved pages Enable web access only...

Page 33: ...ptions E Refresh Interval Set the time for the web browser to wait before returning to the home page Off 5 min 10 min 15 min 30 min Zoom Set the zoom scale to apply when the web browser is refreshed 50 75 100 125 150 200 300 Home Page Set the website to display when the web browser is refreshed Samsung Display Custom Custom Enter the URL to set as the home page Enter URL Available only when Home P...

Page 34: ...rk 4 5 are installed on the computer before installing LED Signage Manager SNOW 1703U does not support the Auto Detect function The LED Signage Manager software allows you to easily control multiple display devices from your computer For details on how to use the LED Signage Manager software refer to the Help after installing the software The LED Signage Manager software is available on the websit...

Page 35: ...o view whether the server is connected when a Network Channel is running press INFO on the remote 1 Select Network Channel from the Player screen The No channel message appears if no channel has been registered in Network Channel 2 Network Channel will run 3 Play content stored on the server 4 Play a template stored in the internal memory 5 Select a content type as criterion to search for a desire...

Page 36: ...ide show orvideo content Stops displaying content and goes to the Player screen π Rewinds the video content µ Fast forwards the video content Available menu Press the TOOLS button on the remote control during content playback to configure settings Menu Description Playlist View a list of content items currently playing Channel List Network Channel Internal Channel USB Picture Mode Customizes the s...

Page 37: ...ayback restrictions A maximum of two video files Video can be played simultaneously In portrait playback mode only one video file can be played at a time For Office files PPT and Word files and PDF files only one file type is supported at a time LFD lfd files are not supported Template files and LFD lfd files Restrictions Ensure a distributed folder content schedules exists in Internal Memory USB ...

Page 38: ...OB PS TS SVAF H 264 BP MP HP 4096x2160 4096X2160 24 3840X2160 30 40 HEVC H 265 Main Main10 Main4 2 2 10 60 80 Motion JPEG 30 80 MVC 1920x1080 60 20 MPEG4 SP ASP Window Media Video v9 VC1 MPEG2 MPEG1 Microsoft MPEG 4 v1 v2 v3 30 20 Window Media Video v7 WMV1 v8 WMV2 H 263 Sorenson VP6 webm WebM VP8 1920x1080 90 20 VP9 4096x2160 4096X2160 24 3840X2160 30 20 rmvb RMVB RV8 9 10 RV30 40 1920x1080 60 20...

Page 39: ...280 x 720 60 frame max Above 1280 x 720 30 frame max GMC 2 or higher is not supported Supports only BD MVC Spec Only one video file can play at a time if video files on the monitor use incompatible codecs or the resolution is 1080 x 1920 When a single video file is playing Seamless mode is not supported under the following conditions Incompatible codec MVC VP3 MJPEG Incompatible codec Incompatible...

Page 40: ...ension pdf Functions not supported Content less than 1 pixel not supported because of performance degradation issue Masked Image Tiled Image content not supported Content with Rotated Text not supported 3D Shadow Effects not supported Some characters not supported Special characters may be corrupted Compatible document file formats Extension doc docx Version Office 97 Office 2007 Functions not sup...

Page 41: ...41 Template files LFD Creation editing playback are only available in My Templates Supported in Network Channel Compatible document file formats Extension lfd ...

Page 42: ...or not play correctly if there is an error in the content or the container Some USB digital camera devices may not be compatible with the player Supports up to H 264 Level 4 1 H 264 FMO ASO RS VC1 SP MP AP L4 and AVCHD are not supported For all Video codecs except MVC VP8 VP6 Below1280 x 720 60 frame max Above 1280 x 720 30 frame max GMC 2 or higher is not supported Supports only BD MVC Spec Some ...

Page 43: ...ne video Video file can be played per client Different content files can be played on the displays of a video wall Two video Video files cannot be played on a single display of a video wall Available Available Not available ...

Page 44: ...Connected The displayed image may differ depending on the model You can check the content s playback schedule on the server imported from an external storage or on a mobile device No Description 1 Select between server and external memory 2 View weekly schedule of content playback Select to view detailed information of each event 3 View a thumbnail image and brief information of the content ...

Page 45: ... found on the external storage device Export this device s settings to the external storage device message appears When a duplicate file is found on the external storage device 1 Connect the external storage device then run the Clone Product function 2 The Cloning file found Please select an option message appears Run the Clone from external storage device or Clone to external storage device funct...

Page 46: ... to the input cable for input signal reception Range 0 224 Press u d to select a number and press E Enter the numberyou want using the number buttons on the remote control PC Connection Cable Select a method to connect to MDC to receive the MDC signal RS232C cable Communicates with the MDC via a RS232C cable RJ 45 LAN Wi Fi Network Communicate with MDC via the RJ45 cable ...

Page 47: ...isplay is split based on the configured matrix The number of vertical or horizontal display devices can be set within the range 1 and 15 A videowall display can be split into a maximum of 100 screens The Horizontal x Vertical option is only enabled when Video Wall is set to On Screen Position To rearrange split screens adjust the number for each product in the matrix using the Screen Position feat...

Page 48: ...mages on the videowall display Full Display images in full screen with no margin Natural Display images in the original aspect ratio without enlarging or reducing the size The Format option is only enabled when Video Wall is set to On ...

Page 49: ...49 Network Status Network Status E Network Status The displayed image may differ depending on the model Check the current network and Internet connection ...

Page 50: ...ure mode Terminal Station Suitable for bus terminals and train stations Select either Video Image or Text depending on the picture mode Video Wall Suitable for environments where videowall display are used Select either Video Image or Text depending on the picture mode Calibration In this mode the brightness color gamma and uniformity settings customized using the color calibration program Advance...

Page 51: ... to enter numbers Use the left and right arrow buttons to change entry fields Source Select the input source of your choice Content when the Source is set to Internal USB From the connected USB device or the internal memory device select a folder containing the video or photo file that will be played when the product turns on This function is available only when a USB device is connected If there ...

Page 52: ...gement Timerwill be disabled during a period specified as a holiday Add Holiday Specify the period you want to add as a holiday Select the start and end dates of the holiday you want to add using the u d buttons and click the Done button The period will be added to the list of holidays Start Set the start date of the holiday End Set the end date of the holiday Delete Delete selected items from the...

Page 53: ...t on the screen Off On Message Enter a message to display on the screen Time Set the Start Time and End Time to display a Message Font Options Specify the text font and color for the message Position Select an orientation to display a Message Scroll Specify the scroll Direction and Speed for the message Preview Preview configured caption settings ...

Page 54: ...her URLLauncher The displayed image may differ depending on the model For details on how to use the URL Launcher feature contact the dealer the product was purchased from To use the URL Launcher feature set Playvia to URL Launcher in System ...

Page 55: ...nding on the model Install Web App Enter URL to install the web applocation Install from USB Device Install the web applocation from the USB storage device Uninstall Remove the installed web application Timeout Setting Set the timeout period for connectiong to the URL Developer Mode Enable developer mode ...

Page 56: ...and click the Approve button 6 Enter the information required to approve the device Device Name Enter the device name Device Group Select to specify the group Location Enter the current location of the device Expired Set expiry date for the device s approval If you do not want to set the expiry date select Never expired Pressing the INFO button on the remote when a network schedule is running will...

Page 57: ...me A schedule may not run if the time set on the device is different from the server s current time 1 Select Device from the side menu bar 2 Select your device 3 Select Edit Setup 4 Select Time Zone When connecting to the server for the first time the time on the product is set using the GMT time of the region where the server is installed The time on the product can be changed from the server as ...

Page 58: ...ll display are used Select either Video Image or Text depending on the picture mode Calibration In this mode the brightness color gamma and uniformity settings customized using the color calibration program Advanced Color Management are applied To apply the Calibration mode properly make sure you configure the picture quality settings such as brightness color gamma and uniformity using the color c...

Page 59: ...s set to Calibration Color Temperature is disabled White Balance m MENU Picture White Balance E 2 Point Adjust the color temperature for a more natural picture R Offset G Offset B Offset Adjust each color s red green blue darkness R Gain G Gain B Gain Adjust each color s red green blue brightness Reset Suitable for environments where videowall display are used 10 Point Controls the white balance i...

Page 60: ...sabled RGB Only Mode Displays the Red Green and Blue color for making fine adjustments to the hue and saturation Off Red Green Blue If Picture Mode is set to Text RGB Only Mode is disabled ColorSpace Adjusts the range and variety of colors the color space available to create images Auto Native Custom To adjust Color Red Green Blue and Reset set Color Space to Custom HDMI UHD Color Enable to optimi...

Page 61: ...set to Custom Fit to screen Adjusts the picture position When selected the full program image will be displayed No part of the image will be cut off Off On Available only when LED Picture Size is set to Custom LED HDR m MENU Picture LED HDR E Set options to provide an optimal HDR effect Inverse Tone Mapping Make the dark elements of the image darker and the bright elements brighter to make the ima...

Page 62: ...ibration Digital Clean View is disabled Enabled when Picture Mode is set to Video Image HDMI Black Level Selects the black level on the screen to adjust the screen depth Normal Low Auto Available only in HDMI1 and HDMI 2 mode AV Timing 480p 576p 720p 1080i 1080p Film Mode This mode is suitable to view movies Sets the product to automatically sense and process film signals from all sources and adju...

Page 63: ...age may differ depending on the model Screen Protection m MENU OnScreen Display Screen Protection E Auto Protection Time If the screen displays a still image for a certain period of time you define the product activates the screen saver to prevent the formation of burnt in ghost images on the screen Off 2 hours 4 hours 8 hours 10 hours Chapter 07 ...

Page 64: ...t to display the status when downloading content from a server or other device Off On Language m MENU OnScreen Display Language E Set the menu language A change to the language setting will only be applied to the onscreen menu display It will not be applied to other functions on your PC Menu Size m MENU OnScreen Display Menu Size E Set the aspect ratio of the menu to match the screen Original Medi...

Page 65: ...ffer depending on the model Chapter 08 Network Status m MENU Network Network Status E You can check the current network and Internet status Open Network Settings m MENU Network Open Network Settings E Configure network settings to use various smart hub features such as Internet search content sharing through a home network and feature updates ...

Page 66: ...tached to a modem or router elsewhere in your house The LAN Port on the Wall LAN LAN Cable RJ45 If you have a Dynamic Network you should use an ADSL modem or router that supports the Dynamic Host Configuration Protocol DHCP Modems and routers that support DHCP automatically provide the IP address subnet mask gateway and DNS values your product needs to access the Internet so you do not have to ent...

Page 67: ...rk Connection Values To view the Network connection values on most Windows computers follow these steps 1 Right click the Network icon on the bottom right of the screen 2 In the pop up menu that appears click Status 3 On the dialog that appears click the Support tab 4 On the Support Tab click the Details button The Network connection values are displayed How to set up manually 1 Select Open Networ...

Page 68: ...nd then change the port number MagicInfo Mode Select the appropriate MagicInfo Mode depending on the environment where you are using the product Lite Premium ServerAccess Select a method to connect the server network Allow Deny FTP Mode Specify the FTP operating mode Active Passive Proxy Server Set up your proxy server connection and related functions Off On Address Port ID Password Address Port I...

Page 69: ...ffer depending on the model Accessibility m MENU System Accessibility E Menu Transparency Adjust transparency of menu box High Low High Contrast Set the background and font to high contrast colors in Menu Menu transparencies become opaque when the option is selected Off On Enlarge Set whether to enlarge highlighted item in Menu Off On Chapter 09 ...

Page 70: ...right arrow buttons to move from one entry field to the next Press E when done You can set the Date and Time directly by pressing the number buttons on the remote control DST Switches the DST Daylight Saving Time function on or off Off On Start Date Set the start date of Daylight Saving Time End Date Set the end date of Daylight Saving Time Time Offset Select the correct time offset your timezone ...

Page 71: ...earches for an active source each search checking the primary and then secondary source If both searches fail the display will return to the first video source and display a message indicating that there is no signal When the Primary Source selection is set to All the display will search all the video source inputs twice in sequence looking for an active video source returning back to the first vi...

Page 72: ...ge is set to Off the No Signal message does not appear If this is the case set No Signal Message to On On Power saving mode will activate if no input signals are detected Network Standby This feature keeps the network power on when the product turns off Off On PowerButton The power button can be set to either turn on the power or turn on off the power Power On Only Set the power button to turn on ...

Page 73: ...nput Device Manager E Configure options for external input devices connected to the product Keyboard Language Configure the key combination used to change the input language Keyboard Type Specify the keyboard type Input Language Shortcut Select shortcut keys for switching between input languages Playvia m MENU System Playvia E Select the appropriate Playvia mode depending on the environment where ...

Page 74: ...ble the remote control s Power button to turn on the device while Safety Lock On is enabled Off On Button Lock This menu can be used to lock the buttons on the product Only the remote control can control the product if Button Lock is set to On Off On USB Auto Play Lock Select whether to automatically play MagicInfo content saved on a connected USB device Off Play MagicInfo content saved on the USB...

Page 75: ...C Anynet is a function that enables you to control all connected Samsung devices that support Anynet with your Samsung product remote The Anynet system can be used only with Samsung devices that have the Anynet feature To be sure your Samsung device has this feature check if there is an Anynet logo on it Off On You can only control Anynet devices using the product remote control not the buttons on...

Page 76: ...t Press the SOURCE button on the product remote control and select a non Anynet device The message Disconnecting Anynet device appears on the screen You cannot use the remote control when you are configuring Anynet or switching to a view mode Use the remote control after the product has completed Anynet configuration or has finished switching to Anynet The Anynet device does not play You cannot us...

Page 77: ...t has been connected to the product Custom logo file restrictions For image type custom logo only bitmap files aRGB 32bpp format are supported The resolution of the image type custom logo must be between a minimum of 64x64 and the maximum screen resolution Horizontal Vertical values of the resolution must be multiples of 4 Forvideo type custom logo only TS Stream types are supported The maximum su...

Page 78: ... settings so that you can easily reset them after the upgrade Update Now Update the software to the latest version Auto Update This feature automatically updates the product when not in use Off On Contact Samsung m MENU Support Contact Samsung E View this information when your product does not work properly orwhen you want to upgrade the software You can find information regarding our call centers...

Page 79: ...ensure your data is not damaged or lost Samsung Electronics is not liable for any damage or loss of data Do not remove a USB device while it is loading If a USB device is connected using a USB extension cable the USB device may not be recognized or files saved on the device may not be able to be read If the product does not recognize a connected USB device the files on the USB device may be corrup...

Page 80: ... Time Power saving mode on some external hard disk drives may automatically deactivate after connecting to the product File system and formats Media play may not function properly with unlicensed multimedia files Media Transfer Protocol MTP is not supported Supported file systems include FAT16 FAT32 and NTFS read only Media play supports the sequential JPEG format It does not support the progressi...

Page 81: ...nected files saved on the USB device are displayed automatically To view content saved on a USB device connect the USB device to a USB port on the product Removing a USB device Removing a USB device from Source 1 Press on the remote control Player Options Safely Remove 2 Select Safely Remove and wait until the USB device is disconnected The USB device is disconnected It is recommended to use a USB...

Page 82: ...ice USB The media content list page on a storage device provides the following features Storage device Internal Memory USB Filter By Among Video Image PDF Office and My Templates content saved on a storage device view content files under a desired file format only Options ...

Page 83: ...Set the screen size for content SlideshowSpeed Set the time each slide will play for SlideshowEffect Set which transition effect to apply between image slides Default Content This default content will be displayed if you run a channel while no programs are scheduled on the channel Reset Restore all the values under Options to the default when the product was purchased Menu items in the media conte...

Page 84: ... The RETURN button makes the buttons disappear Pause Play Pause or play a video The following features are available in pause mode Rewind Fast forward Rewind or fast forward a video Speed up playback up to 3x if required To change the playback speed to the original speed select Previous Next To play the previous video select π twice Selecting π once will play the current video from the beginning T...

Page 85: ...PC and product 2 Disconnect all the cables from the product 3 Power on the product 4 If No Signal is displayed the product is operating normally Checking the Resolution and Frequency Not Optimum Mode will briefly be displayed if a mode that exceeds a supported resolution is selected refer to Supported Resolutions Before calling Samsung Customer Service Center test your product as follows If the pr...

Page 86: ...r to the latest version Please contact the graphics card or computer manufacturer for further details about how to adjust the screen settings Screen issue The powerLED is off The screenwill not switch on Make sure that the power cord is connected No Signal is displayed on the screen Check that the product is connected correctly with a cable Check that the device connected to the product is powered...

Page 87: ...ve the mouse to return to the previous screen The productwill turn off automatically Go to System and make sure Sleep Timer is set to Off If a PC is connected to the product check the power status of the PC Make sure the power cable is connected properly to the product and power outlet If the signal from a connected device is not detected the product automatically turns off after10 to 15 minutes P...

Page 88: ...a Samsung Service Center to resolve the issue The displaylooks unstable and then freezes The screen may freeze when a resolution other than the recommended resolution is used or if the signal is not stable To resolve the issue change the PC resolution to the recommended resolution The screen cannot be displayed in full screen A scaled SD 4 3 content file can cause black bars on both sides of an HD...

Page 89: ...use choppy video playback Make sure cables are flexible enough to ensure durability When mounting the product onto a wall it is recommended to use right angle cables Small particles are found on the edges of the product The particles are part of the product design The product is not defective When I tryto change the PC resolution a message The defined resolution is not currentlysupported appears T...

Page 90: ...al jack may be disconnected Contact your nearest service center to have the product serviced In power saving mode when the input source is DisplayPort PC displaysettings cannot be saved Go to System General and set Max Power Saving to Off Alternatively configure the PC display output settings again Ensure the set is turned on When booting the PCwith the input source set to DisplayPort the BIOS and...

Page 91: ...ed Settings Monitor and adjust the frequency in Monitor Settings Windows 10 Go to Settings System Display Advanced display settings Display adapter properties Monitor and adjust Screen refresh rate under Monitor settings Howcan I change the resolution Windows XP Go to Control Panel Appearance and Themes Display Settings and adjust the resolution Windows ME 2000 Go to Control Panel Display Settings...

Page 92: ...n Control Panel Appearance and Personalization Personalize Screen Saver Settings or BIOS SETUP on the PC Windows 7 Set power saving mode in Control Panel Appearance and Personalization Personalize Screen Saver Settings or BIOS SETUP on the PC Windows 8 Set power saving mode in Settings Control Panel Appearance and Personalization Personalize Screen Saver Settings or BIOS SETUP on the PC Windows 10...

Page 93: ... label at the back of the product as the standard voltage can vary in different countries Environmental considerations Operating Temperature 50 F 104 F 10 C 40 C Humidity 10 80 non condensing Storage Temperature 4 F 113 F 20 C 45 C Humidity 5 95 non condensing Supported models IF015H IF020H IF025H Chapter 13 ...

Page 94: ...C 40 C Humidity 10 80 non condensing Storage Temperature 4 F 113 F 20 C 45 C Humidity 5 95 non condensing Plug and Play This monitor can be installed and used with any Plug and Play compatible systems Two way data exchange between the monitor and PC system optimizes the monitor settings Monitor installation takes place automatically However you can customize the installation settings if desired Th...

Page 95: ...24 75 Hz HDMI Refresh rate 1920 3840 Hz Video Frame rate 50 60 Hz Resolution Optimum Resolution 1920 x 1080 60 Hz 3840 x 2160 60 Hz Maximum Resolution 1920 x 1080 60 Hz 3840 x 2160 60 Hz The screen will automatically be adjusted if a signal that belongs to the following standard signal modes is transmitted from your PC If the signal transmitted from the PC does not belong to the standard signal mo...

Page 96: ...76 75 025 135 000 VESA 1366 x 768 47 712 59 790 85 500 VESA 1440 x 900 55 935 59 887 106 500 VESA 1600 x 900 60 000 60 000 108 000 O VESA 1680 x 1050 65 290 59 954 146 250 VESA 1920 x 1080 67 500 60 000 148 500 O VESA 3840 x 2160 67 500 30 000 297 000 VESA 3840 x 2160 135 000 60 000 594 000 O Horizontal Frequency The time required to scan a single line from the left to the right side of the screen...

Page 97: ...er requests software installation and setup for the product If a service technician removes cleans dusts or foreign materials inside of the product If customer requests an installation additionally after purchasing a product through home shopping or online A Product damage caused by customer s fault Product damage caused by customer s mishandling orwrong repair If a product damage is caused by Ext...

Page 98: ...his product incorporate source code covered under the GNU General Public License GPL the GNU Lesser General Public License LGPL etc Acknowledgement The software included in this product contains copyrighted software that is licensed under the GPL LGPL etc You may obtain the complete Corresponding Source code from us for a period of three years after our last shipment of this product by sending ema...

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