Samsung SNC-B2315, User Manual, Page: 75 / 280

Appendix
_71
08
A
PP
EN
d
IX
PROblEm SOlUTION
No image appears.
If the transmission method is set to multicast, check whether
there is a router that supports multicast in the LAN the camera is
connected to.
I enabled motion detection
Feature under motion
detection, but .jpg files are
not getting sent over FTP/
SmTP even after motion
detection occurs at the FT
camera.
Verify the settings in the following sequence:
A. NTP must be properly configured.
B. Motion Detection Feature must be enabled.
C. Alarm Video Transmission must be enabled.
D. Check for scheduling conflict.
Is it possible to configure
motion Zone with motion
detection Feature disabled?
Yes. Motion Zone can be configured independently of
whether or not Motion Detection Feature is in use.
A motion event took place
but didn’t trigger an alarm.
Check alarm output port settings.
data is not getting recorded
on the SdhC memory card.
Make sure that the memory card is not defective.
Verify that the Lock switch on the memory card is not
enabled.
Sd Indicator will not turn
on after inserting an SdhC
memory card.
Make sure that the memory card is not defective.
Go to Configurations
 Events  Alarm Image Settings and
verify that SD Card Recording option is checked.
I inserted an SdhC memory
card, but the camera isn’t
working properly.
Make sure that the memory card has been inserted correctly
in the right direction. With memory cards that have been
formatted from a different device, their performance cannot
be guaranteed when used in the camera.
Go to Configurations

Events

Recording Settings and
format the memory card again.
The SdhC memory card is
not getting formatted.
Verify that the memory card’s Lock function is not enabled.
EU-B2315-ENG.indd 71 2008-07-14 오후 3:24:14