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Samsung SMG990U User Manual Download Page 152

DRAFT–FOR INTERNAL USE ONLY

Troubleshooting

You can check for software updates and, if necessary, reset services on your device.

System updates

Check for and install available software updates for your device. Options may vary by 
carrier.

 

◌

From Settings, tap System updates for the following options:

 

•

Check for updates: Manually check for software updates.

 

•

Check for software updates: Manually check for software updates.

 

•

Continue update: Resume an update that was interrupted.

 

•

Show software update history: View a list of all software updates on your 
device.

 

•

Smart updates: Install security updates automatically.

 

•

Use software update assistant: Connect your device to a computer to use the 
software update assistant tool.

 

•

Download and install:

 

Check for software updates and install if any are 

available.

 

•

Last update: View information about the installation of the current software.

 

•

Download and install: Check for software updates.

 

•

Auto download over Wi-Fi:

 

Download software updates automatically when 

connected to a Wi-Fi network.

 

•

Last update:

 

View information about the last software update.

 

•

Update PRL: Download and install the Preferred Roaming List update.

 

•

Update Profile: Automatically update your user profile information.

 

•

UICC

 

unlock: Enable the SIM

 

slot to use another carrier’s SIM

 

card. Contact your 

carrier for assistance.

 

•

Check for system updates: Manually check for available software updates.

 

•

Show system update history: View previous software updates. 

 

•

Automatic security updates:

 

Install security updates automatically.

 

•

Use software upgrade assistant: Install a tool to install system updates.

152

Settings

Summary of Contents for SMG990U

Page 1: ...ment has not yet been verified This document has been sent to you as a draft and for informational purposes only The document should only be used for internal purposes and may not be distributed outside of the company Distributing the document outside of the company could result in legal exposure to the company if the preliminary unverified information in the draft turns out to be inaccurate ...

Page 2: ...c security Mobile continuity Multi window Edge panels Enter text Emergency mode Customize your home screen App icons Wallpaper Themes Icons Widgets Home screen settings Easy mode Status bar Notification panel Camera and Gallery Camera Navigate the camera screen Configure shooting mode AR Zone Scene optimizer Single take Record videos Zoom in mic Camera settings Gallery View pictures Edit pictures ...

Page 3: ... NFC and payment Airplane mode Mobile networks Data usage Mobile hotspot Tethering Nearby device scanning Connect to a printer Download booster Virtual Private Networks Private DNS Ethernet Network unlock Customization Display Notifications Sounds and vibration Security Lock screen and security Face recognition Fingerprint scanner Accounts Add an account Account settings Remove an account Backup a...

Page 4: ...DRAFT FOR INTERNAL USE ONLY Learn more Legal information Contents 4 ...

Page 5: ...DRAFT FOR INTERNAL USE ONLY Getting started Device name Set up your device Start using your device 5 Asset will be updated when available ...

Page 6: ...DRAFT FOR INTERNAL USE ONLY Device name Asset will be updated when available 6 Getting started ...

Page 7: ...ecifications and network availability Contact your carrier for more details Asset will be updated when available NOTE The use of mobile devices on an aircraft or a ship may be subject to federal and local guidelines and restrictions Check with appropriate authorities and always follow crew instructions regarding when and how you may use your device Getting started 7 Devices and software are consta...

Page 8: ...sistant and dust resistant features of your device make sure that the SIM card tray openings are maintained free of dust and water and the tray is securely inserted prior to any exposure to liquids For more information see Maintaining water and dust resistance Charge the battery Your device is powered by a rechargeable battery TIP While charging the device and the charger may become hot and stop c...

Page 9: ...r sharing 2 Tap Battery limit and choose a percentage Once the device you are charging has reached this level of charge wireless power sharing automatically turns off 3 Tap to turn on the charging feature 4 With the phone face down place the compatible device on the back of the phone to charge A notification sound or vibration occurs when charging begins Getting started 9 Devices and software are ...

Page 10: ... cover before using the feature Depending on the type of accessory or cover Wireless power sharing may not work properly The location of the wireless charging coil may vary by device so you may need to adjust the placement to make a connection When charging starts a notification or vibration will occur so the notification will help you know you ve made a connection Call reception or data services ...

Page 11: ...old the Side and Volume down keys at the same time and tap Power off Confirm when prompted To restart your device press and hold the Side and Volume down keys at the same time and tap Restart Confirm when prompted TIP To learn more about powering off your device from Settings tap Advanced features Side key How to power off your phone NOTE Best 5G performance requires optimal 5G connection and unob...

Page 12: ...m us support owners app smart switch to learn more 1 From Settings tap Accounts and backup Bring data from old device 2 Follow the prompts and select the content to transfer Asset will be updated when available NOTE Transferring content with a USB cable may increase battery consumption Make sure your battery is fully charged Visit samsung com smartswitch for more information and to learn how to us...

Page 13: ... your device By default the device locks automatically when the screen times out For more information about screen locks see Lock screen and security Asset will be updated when available Getting started 13 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 14: ...when you press and hold the Side key 1 From Settings tap Advanced features Side key 2 Under the Press and hold heading tap an option l Wake Bixby default l Power off menu Accounts Set up and manage your accounts TIP Accounts may support email calendars contacts and other features Contact your carrier for more information Add a Google Account Sign in to your Google Account to access your Google Clo...

Page 15: ...use of Samsung apps From Settings tap Samsung account Add an Outlook account Sign in to your Outlook account to view and manage email messages 1 From Settings tap Accounts and backup Manage accounts 2 Tap Add account Outlook Set up voicemail You can set up your voicemail service when you access it for the first time You can access voicemail through the Phone app Options may vary by carrier 1 From ...

Page 16: ... on the touch screen may damage the surface of the screen and the damage will not be covered by the warranty Tap Asset will be updated when available Lightly touch items to select or launch them l Tap an item to select it l Double tap an image to zoom in or out Getting started 16 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 17: ... Lightly drag your finger across the screen l Swipe the screen to unlock the device l Swipe the screen to scroll through the Home screens or menu options Getting started 17 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 18: ...able Touch and hold an item and then move it to a new location l Drag an app shortcut to add it to a Home screen l Drag a widget to place it in a new location Getting started 18 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 19: ...finger together or apart on the screen to zoom in and out l Move your thumb and forefinger together on the screen to zoom out l Move your thumb and forefinger apart on the screen to zoom in Getting started 19 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 20: ...le Touch and hold items to activate them l Touch and hold a field to display a pop up menu of options l Touch and hold a Home screen to customize the Home screen Getting started 20 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 21: ...ou may navigate your device by using either the navigation buttons or full screen gestures Asset will be updated when available Getting started 21 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 22: ...ion gestures Hide the navigation buttons at the bottom of the screen for an unobstructed screen experience Instead swipe to navigate your device 1 From Settings tap Display Navigation bar Swipe gestures to enable the feature 2 Tap an option to customize l More options Choose a gesture type and sensitivity l Gesture hints Display lines at the bottom of the screen where each screen gesture is locate...

Page 23: ...ving an icon does not delete the app it just removes the icon from a Home screen Wallpaper Change the look of the Home and Lock screens by choosing a favorite picture video or preloaded wallpaper 1 From a Home screen touch and hold the screen and then tap Wallpapers 2 Tap one of the following menus for available wallpapers My wallpapers Choose from featured and downloaded wallpapers Gallery Choose...

Page 24: ...2 Tap Themes and tap a theme to preview and download it 3 Tap Navigation drawer My stuff Themes to see downloaded themes 4 Tap a theme and then tap Apply to apply the selected theme Icons Apply different icon sets to replace the default icons 1 From a Home screen touch and hold the screen 2 Tap Themes Icons and tap an icon set to preview and download it 3 Tap Navigation drawer My stuff Icons to se...

Page 25: ...d Choose a layout to determine how icons are arranged on the Home screen Apps screen grid Choose a layout to determine how icons are arranged on the Apps screen Folder grid Choose a layout to determine how folders are arranged Show Apps screen button on Home screen Add a button to the Home screen for easy access to the Apps screen Lock Home screen layout Prevent items on the Home screen from being...

Page 26: ...feature to open the Notification panel by swiping down anywhere on the Home screen Rotate to landscape mode Rotate the Home screen automatically when your device s orientation is changed from portrait to landscape About Home screen View version information 26 Getting started ...

Page 27: ... be updated when available 1 From Settings tap Display Easy mode 2 Tap to enable this feature The following options appear Touch and hold delay Set how long it takes for a continuous touch to be recognized as a touch and hold High contrast keyboard Choose a keyboard with high contrast colors Getting started 27 Devices and software are constantly evolving the illustrations you see here are for refe...

Page 28: ...nel For quick access to notifications settings and more simply open the Notification panel Asset will be updated when available Getting started 28 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 29: ... tap Advanced features Motions and gestures Finger sensor gestures 2 Tap to enable the feature Quick settings The Notification panel provides quick access to device functions using Quick settings Swipe down with two fingers from the top of the screen to display Quick settings Tap Finder search to search the device Tap Power off for Power off Emergency mode and Restart options Tap Open settings to ...

Page 30: ...DRAFT FOR INTERNAL USE ONLY Touch and hold a quick setting icon to open the setting Drag the Brightness slider to adjust the screen brightness 30 Getting started ...

Page 31: ...Vibrate Airplane mode Bluetooth active Location active Alarm Notification icons Missed calls Call in progress New message Voicemail New email Download Upload App update Configure display options for the Status bar TIP From Quick settings tap More options Status bar to configure settings for Status bar notifications For more information see Advanced settings 31 Getting started ...

Page 32: ...ettings based on where you are and what you are doing From Settings tap Advanced features Bixby Routines Bixby Vision Bixby is integrated with your Camera Gallery and Internet apps to give you a deeper understanding of what you see It provides contextual icons for translation QR code detection landmark recognition or shopping Camera Bixby Vision is available on the Camera viewfinder to help unders...

Page 33: ...ng and parental controls for the following features Tap the Dashboard to view the following Screen time View how long an app has been opened and used each day Notifications received View how many notifications have been received from an app each day Unlocks View how many times an app has been opened each day Your goals Screen time Set a screen time goal and view your daily average App timers Set a...

Page 34: ...tion including wearing glasses hats beards or heavy make up When registering your face ensure that you are in a well lit area and the camera lens is clean 1 From Settings tap Biometrics and security Face recognition 2 Follow the prompts to register your face Face recognition management Customize how face recognition works From Settings tap Biometrics and security Face recognition Remove face data ...

Page 35: ...gerprint Simply follow the prompts to register another fingerprint Check added fingerprints Scan your fingerprint to see if it has been registered Fingerprint verification settings Use fingerprint recognition to verify your identity in supported apps and actions From Settings tap Biometrics and security Fingerprints Fingerprint unlock Use your fingerprint for identification when unlocking your dev...

Page 36: ...and other functions of your device across compatible mobile devices and computers Link to Windows Samsung DeXContinue apps on other devices Link to Windows Achieve mobile continuity between your Samsung device and Windows based PCs Get instant access to your device s photos messages and more on a PC by linking your devices Pictures Drag and drop pictures to Windows Open and edit pictures in the Yo...

Page 37: ...PC TIP You can also enable this feature from the Quick settings menu Samsung DeX Connect your device to a PC or TV for an enhanced multitasking experience Send DeX to your TV and keep using your device or turn your device into a trackpad Connect to a TV or monitor either wirelessly or with an HDMI cable Get DeX on your PC for quick and easy file transfers Visit samsung com us explore dex for more ...

Page 38: ... Galaxy devices that are signed in to your Samsung account The Samsung Internet and Samsung Notes apps are supported 1 From Settings tap Advanced features Continue apps on other devices 2 Tap to turn on the feature Connection occurs automatically 3 Sign in to your Samsung account on your Galaxy devices 38 Getting started ...

Page 39: ...ust the size of their windows Asset will be updated when available 1 From any screen tap Recent apps 2 Tap the app icon and then tap Open in split screen view 3 Tap an app in the other window to add it to the split screen view Drag the middle of the window border to adjust the window size Getting started 39 Devices and software are constantly evolving the illustrations you see here are for referen...

Page 40: ...ed in split screen view 1 Drag the middle of the window border to resize the windows 2 Tap the middle of the window border for the following options Switch window Swap the two windows Add app combo to Edge panel Create and add an app pair shortcut to the Apps panel on the Edge screen 40 Getting started ...

Page 41: ...ls that can be accessed from the edge of the screen Edge panels can be used to access apps tasks and contacts as well as view news sports and other information Apps panel Configure Edge panels Edge panel position and style About Edge panels Asset will be updated when available 41 Getting started ...

Page 42: ...n To configure Apps panel 1 From any screen drag the Edge handle to the center of the screen Swipe until the Apps panel is displayed 2 Tap Edit panel to add other apps to the Apps panel To add an app to the Apps panel find it on the left side of the screen and tap it to add it to an available space on the right column To create a folder shortcut drag an app from the left side of the screen on top ...

Page 43: ...imated GIF Pin to screen Capture an area and pin it to the screen Configure Edge panels You can customize the Edge panels 1 From the Edge screen tap Settings 2 The following options are available Checkbox Enable or disable each panel Edit if available Configure individual panels Search Find panels that are either installed or available to install More options Reorder Change the order of the panels...

Page 44: ... the Edge handle along the edge of the screen Position Choose either Right or Left to set which side the Edge screen displays on Lock handle position Enable to prevent the handle position from being moved when touched and held Style Choose a color for the Edge handle Transparency Drag the slider to adjust the transparency of the Edge handle Size Drag the slider to adjust the size of the Edge handl...

Page 45: ...ications which makes alerts visible even when the screen is face down Asset will be updated when available 1 From Settings tap Display Edge screen Edge lighting 2 Tap to enable the feature Getting started 45 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 46: ...rag the slider to adjust how short or long the Edge lighting displays 3 Tap Done when finished Choose apps Choose which apps activate Edge lighting 1 From Settings tap Display Edge screen Edge lighting 2 Tap Choose apps to choose the apps that can activate Edge lighting when a notification is received Show Edge lighting Choose when Edge lighting will replace notifications 1 From Settings tap Displ...

Page 47: ...FOR INTERNAL USE ONLY About Edge panels You can view the current software version and license information for the Edge panels feature From Settings tap Display Edge panels About Edge panels 47 Getting started ...

Page 48: ...E ONLY Enter text Text can be entered using a keyboard or your voice Asset will be updated when available Getting started 48 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 49: ...anslate Type words or sentences in the keyboard to translate them into another language Samsung Pass Use biometrics for secure access to apps and services Spotify Add music from Spotify YouTube Add videos from YouTube Clipboard Access the clipboard Text editing Use an editing panel to help pinpoint text that you want to cut copy and paste Modes Select a keyboard layout Keyboard size Adjust the hei...

Page 50: ...atically replace what you type with predictive text recommendations Auto spell check Underline misspelled words in red and suggest corrections More typing options Customize additional typing options Style and layout Keyboard toolbar View or hide the keyboard toolbar High contrast keyboard Adjust the size of the Samsung keyboard and change its colors to increase the contrast between the keys and th...

Page 51: ...ng options Select third party content to use Enable third party keyboard features Reset to default settings Return keyboard to original settings and clear personalized data About Samsung keyboard View version and legal information for the Samsung keyboard Contact us Contact Samsung support through Samsung Members 51 Getting started ...

Page 52: ...stead of typing enter text by speaking Asset will be updated when available From the Samsung keyboard tap Voice input and speak your text Getting started 52 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 53: ... legal information for Samsung voice input Emergency mode Use Emergency mode to access helpful emergency features and conserve your device s power during an emergency situation To save battery power Emergency mode Restricts application usage to only essential applications and those you select Turns off connectivity features and Mobile data when the screen is off Activate Emergency mode To activate...

Page 54: ...ion to your emergency contacts l Internet Launch the web browser l Emergency call Dial the emergency telephone number for example 911 This kind of call can be made even without activated service l More options Turn off Emergency mode Disable Emergency mode and return to standard mode Edit Add or remove apps from the screen Emergency contacts Manage your medical profile and ICE In Case of Emergency...

Page 55: ...os are stored in the Gallery where you can view and edit them Asset will be updated when available Camera Navigate the camera screen Configure shooting mode AR Zone Scene optimizer Single take Record videos Zoom in mic Camera settings Gallery View pictures Edit pictures Play video Video enhancer Edit video Share pictures and videos Delete pictures and videos Group similar images Take a screenshot ...

Page 56: ...o modes and settings From Apps tap Camera TIP If Quick launch is enabled quickly press the Side key twice to open the Camera app Asset will be updated when available Camera and Gallery 56 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 57: ...ra swipe the screen right and left to change shooting modes Fun Change your look and reimagine your world with unique Snapchat Lenses Single take Capture multiple pictures and video clips from different angles Live focus Adjust the level of background blur in your photos so the subject stands out Portrait Adjust the background of your shots for portrait photos Photo Allow the camera to determine t...

Page 58: ...frame rate for viewing in slow motion Hyperlapse Create a time lapse video by recording at various frame rates The frame rate is adjusted depending on the scene being recorded and the movement of the device AR Zone Access all of your Augmented Reality AR features in one place From Camera swipe to More and then tap AR Zone The following features are available AR Emoji Camera Use the camera to creat...

Page 59: ...and videos at the same time This shooting mode uses AI to create high quality images and videos from multiple angles The number of images and videos may vary 1 From Camera swipe to Single take 2 Tap 10s and select a timer option 3 Tap Record and pan around the scene to capture multiple angles and views The videos and images will be saved as a single entry in the Gallery Record videos Record smooth...

Page 60: ...a tap Settings 2 Tap Advanced recording options Zoom in mic and tap to enable 3 Tap Back to return to the main Camera screen 4 Swipe to change the shooting mode to Video 5 Tap Record to begin recording 6 Bring your fingers together or apart on the screen to zoom in or out on the audio source The microphone icon indicates the level of amplification being applied Camera settings Use the icons on the...

Page 61: ... they appear in the preview without flipping them Selfie color tone Set the color tone for your selfies to Natural or Bright Videos Rear video size Choose an aspect ratio and resolution for videos captured with the rear cameras Front video size Choose an aspect ratio and resolution for videos captured with the front camera Pro video size Choose an aspect ratio resolution and frame rate for cinemat...

Page 62: ...ictures record video zoom or control system volume Voice commands Take pictures speaking key words Floating shutter button Add an extra shutter button that you can move anywhere on the screen Show palm Hold your hand out with your palm facing the camera to have your picture taken in a few seconds Settings to keep Choose whether to launch Camera with the same shooting mode selfie angle and filters ...

Page 63: ...all the visual media stored on your device You can view edit and manage pictures and videos From Apps tap Gallery Asset will be updated when available Camera and Gallery 63 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 64: ...Move the picture to a Secure Folder Print Send the picture to a connected printer Edit pictures Enhance your pictures using the Gallery s editing tools 1 From Gallery tap Pictures 2 Tap a picture to view it and then tap Edit for the following options Transform Rotate flip crop or make other changes to the overall appearance of the picture Filters Add color effects Tone Adjust the brightness exposu...

Page 65: ...reen Move to Secure Folder Add this video to your Secure Folder 3 Tap Play video to play the video Video enhancer Enhance the image quality of your videos to enjoy brighter and more vivid colors 1 From Settings tap Advanced features Video enhancer 2 Tap to enable this feature Edit video Edit videos stored on your device 1 From Gallery tap Pictures 2 Tap a video to view it 3 Tap Edit to use the fol...

Page 66: ... app or connection to use for sharing your selection Follow the prompts Delete pictures and videos Delete pictures and videos stored on your device 1 From Gallery tap More options Edit 2 Tap pictures and videos to select them 3 Tap Delete and confirm when prompted Group similar images Organize pictures and videos in the Gallery by similarity 1 From Gallery tap Group similar images 2 Tap Ungroup si...

Page 67: ...l Delete shared screenshots Automatically delete screenshots after they are shared through the screenshot toolbar l Screenshot format Choose if you would like your screenshots to be saved as JPG or PNG files Screen recorder Record activities on your device write notes and use the camera to record a video overlay of yourself to share with friends or family 1 From Quick Settings tap Screen recorder ...

Page 68: ...ngs tap Advanced features Screenshots and screen recorder l Sound Choose what sounds to record while using the screen recorder l Video quality Select a resolution Selecting a higher resolution for higher quality requires more memory l Selfie video size Drag the slider to set the size of the video overlay 68 Camera and Gallery ...

Page 69: ...DRAFT FOR INTERNAL USE ONLY Apps Using apps Samsung apps Google apps Microsoft apps 69 Asset will be updated when available ...

Page 70: ...list From Apps touch and hold an app and tap Uninstall Disable Search for apps If you are not sure where to find an app or a setting you can use the Search feature 1 From Apps tap Search and enter a word or words As you type matching apps and settings appear as results on the screen 2 Tap a result to go to that app TIP You can customize the search settings by tapping More options Settings Sort app...

Page 71: ... hold a folder and tap Add to Home Delete a folder When you delete a folder the app shortcuts return to the Apps list 1 From Apps touch and hold a folder to delete 2 Tap Delete folder and confirm when prompted Game Booster Get optimized performance while playing games based on your usage Block notifications and enable features to improve your gaming experience While playing a game swipe up from th...

Page 72: ... which apps to use for making calls sending messages going to websites and more Samsung app settings View a list of Samsung apps and customize their settings Your apps Tap an app to view and update information about its privacy and usage settings Options vary by app TIP To reset app options that have been changed tap More options Reset app preferences 72 Apps ...

Page 73: ... Health Samsung Notes Samsung Pay Galaxy Essentials Galaxy Essentials is a collection of specially chosen applications available through Samsung apps You can access and download a collection of premium content From Apps tap More options Galaxy Essentials AR Zone Access all of your Augmented Reality AR features in one place For more information see AR Zone Bixby Bixby displays customized content ba...

Page 74: ...e Launcher and then tap Quick measure Measure items in inches or centimeters using your camera Samsung Free Access live TV shows news and articles from numerous sources and interactive games entirely free of charge Samsung Global Goals Learn more about the Global Goals initiative and contribute towards donations that support these causes with ads from this app Samsung Members Get more and do more ...

Page 75: ...ugh a mobile device to fit your specific needs You can use the app to connect multiple devices at once or one device at a time Check the status of your devices by looking at the dashboard NOTE Non Samsung connected device errors or defects are not covered by the Samsung warranty contact the non Samsung device manufacturer for support Tips View tips and techniques as well as the user manual for you...

Page 76: ...The Calculator app features both basic and scientific math functions as well as a unit converter Asset will be updated when available Apps 76 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 77: ...dar app can be connected to your various online accounts to consolidate all your calendars in one place Asset will be updated when available Apps 77 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 78: ...e prompts Calendar alert style Alerts from the Calendar app can be set to different styles 1 From Calendar tap Navigation drawer Calendar settings Alert style The following options are available Light Receive a notification and hear a short sound Medium Get a full screen alert and hear a short sound Strong Get a full screen alert and ring sound that persist until dismissed 2 Depending on the alert...

Page 79: ...DRAFT FOR INTERNAL USE ONLY Delete an event Delete events from your Calendar 1 From Calendar tap an event and tap again to edit it 2 Tap Delete and confirm when prompted 79 Apps ...

Page 80: ...LY Clock The Clock app offers features for keeping track of time and setting alarms Asset will be updated when available Apps 80 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 81: ...larm and drag the slider to set the volume of the alarm Vibration Choose whether the alarm uses vibration alert Snooze Allow snoozing Set interval and repeat values for the alarm while snoozing 3 Tap Save to save the alarm Delete an alarm You can delete an alarm that you created 1 From Clock touch and hold an alarm 2 Tap Delete Alert settings You can set the device to vibrate for alarms and timers...

Page 82: ...ound the globe Asset will be updated when available 1 From Clock tap World clock 2 Tap Add city 3 Drag the globe to spin it tap the city you want and then tap Add To remove a city touch and hold it and tap Delete Apps 82 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 83: ...listed are automatically updated To return the clock to the current time tap Reset Weather settings Show weather information on your World clock 1 From Clock tap World clock 2 Tap More options Settings Show weather information to enable or disable weather information 3 Tap Unit to change from Fahrenheit to Celsius Stopwatch The Stopwatch lets you time events down to a hundredth of a second 1 From ...

Page 84: ...ure the countdown time and timer name 3 Tap Add to save the timer To edit a saved preset timer tap More options Edit preset timers Timer options You can customize the Timer options 1 From Clock tap Timer 2 Tap More options Settings Sound Choose a preloaded timer sound or add your own Vibration Enable to disable vibration for the timer General settings View and configure settings for all Clock tool...

Page 85: ... You can synchronize with personal accounts added to your device Accounts may also support email calendars and other features Asset will be updated when available Apps 85 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 86: ...ts as favorites they are grouped at the top of your contact list and easily accessible from other apps 1 From Contacts tap a contact 2 Tap Favorites to mark the contact as a favorite To remove the contact from Favorites tap Favorites Share a contact Share a contact with others by using various sharing methods and services 1 From Contacts tap a contact 2 Tap Share 3 Tap either File or Text 4 Choose...

Page 87: ...formation about the group Group name Enter a name for the new group Group ringtone Customize the sounds for the group Add member Select contacts to add to the new group and then tap Done 3 Tap Save Add or remove group contacts Add more contacts to a group or remove contacts From Contacts tap Open drawer Groups and then tap a group To remove a contact touch and hold a contact to select it and then ...

Page 88: ...e created 1 From Contacts tap Open drawer Groups and then tap a group 2 Tap More options Delete To only delete the group tap Group only To delete the group and the contacts in the group tap Group and members Manage contacts You can import or export contacts as well as link multiple contacts into one contact entry Merge contacts Consolidate contact information from multiple sources into one contact...

Page 89: ...3 Tap Import and follow the prompts Export contacts Export contacts from your device as vCard files VCF 1 From Contacts tap Open drawer Manage contacts 2 Tap Import or export contacts 3 Tap Export and follow the prompts Sync contacts Keep all of your contacts up to date in all of your accounts 1 From Contacts tap Open drawer Manage contacts 2 Tap Sync contacts Set default storage location Automati...

Page 90: ...NLY Delete contacts Delete a single contact or multiple contacts 1 From Contacts touch and hold a contact to select it You can also tap other contacts to select them for deletion 2 Tap Delete and confirm when prompted 90 Apps ...

Page 91: ...nce more secure Web browsing features with Secret Mode Biometric Web Login and Contents Blocker Asset will be updated when available TIP Visit samsung com us support owners app samsung internet for more information Apps 91 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 92: ... a bookmark entry Save a web page There are several options to save a webpage in the Samsung Internet app From Internet tap Tools Add page to for the following options Bookmarks Add the webpage to your Bookmark list Quick access View a list of commonly accessed or saved webpages Home screen Create a shortcut to the webpage on your Home screen Saved pages Save the webpage content on your device so ...

Page 93: ...art to begin browsing in secret mode Secret mode settings Require a password or biometric lock to use secret mode 1 From Internet tap Tabs 2 Tap More options Secret mode settings for the following options Use password Create a password to enable secret mode Face Use Face recognition to keep Secret mode private Fingerprints Use Fingerprint scanner to keep Secret mode private Reset Secret mode Erase...

Page 94: ...vary by carrier From Messages tap Compose new message Asset will be updated when available Message search To quickly locate a message use the search feature 1 From Messages tap Search 2 Enter keywords in the Search field and then tap Search on the keyboard Apps 94 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 95: ...messages Send a message with your location to designated contacts when you are in an emergency situation 1 From Settings tap Advanced features Send SOS messages and then tap to enable this feature To choose the number of times to press the Side key to send an SOS message tap either 3 times or 4 times To choose a contact to automatically call after you send an SOS message tap Auto call someone To i...

Page 96: ...DRAFT FOR INTERNAL USE ONLY Message settings Configure the settings for text and multimedia messages From Messages tap More options Settings 96 Apps ...

Page 97: ...n your device including images videos music and sound clips You can also access and manage files saved to your cloud accounts Asset will be updated when available Apps 97 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 98: ...your storage My Files options Use My Files options to search edit clear file history and more Options may vary by carrier From My Files the following options are available Search Search for a file or folder More options Cloud service Connect to a carrier cloud service if available Clear Recent files list Remove the list of recently accessed files This option is only available after a file has been...

Page 99: ...he advanced calling features Contact your carrier for more information The actual appearance of the Phone app screen and available options varies by carrier Asset will be updated when available Apps 99 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 100: ... the Call log 1 From Phone tap Recents to display a list of recent calls 2 Tap a contact and then tap Call Make a call from Contacts Call a contact from the Contacts app From Contacts swipe your finger across a contact to the right to call the contact Answer a call When a call is received the phone rings and the caller s phone number or name is displayed If you are using an app a pop up screen is ...

Page 101: ...xt message response On the incoming call screen drag Send message upward and select a message TIP On the incoming call pop up screen tap Send message and select a message End a call Tap End call when you are ready to end your call Actions while on a call You can adjust call volume switch to a headset or speaker and even multitask while on a call Press the Volume keys to increase or decrease the vo...

Page 102: ...all display while using apps The following options are available Full screen Display an incoming call in the full screen Phone app Pop up Display an incoming call as a pop up at the top of the screen Mini pop up Display an incoming call as a smaller pop up Keep calls in pop up Enable this option to keep calls in the pop up after they are answered Manage calls Your calls are recorded in a call log ...

Page 103: ...Delete call records To delete Call log entries 1 From Phone tap Recents 2 Touch and hold the call you want to delete from the Call log 3 Tap Delete Block a number By adding a caller to your Block list future calls from this number are sent directly to your voicemail and messages are not received 1 From Phone tap Recents 2 Tap the caller you want to add to the Block list 3 Tap Details Block and con...

Page 104: ... with Speed dial You can make a call using Speed dial From Phone touch and hold the Speed dial number If the Speed dial number is more than one digit long enter the first digits and then hold the last digit Remove a Speed dial number You can remove an assigned Speed dial number 1 From Phone tap More options Speed dial numbers 2 Tap Delete by the contact you want to remove from Speed dial Emergency...

Page 105: ... service plan may support the following calling services Place a multi party call Make another call while a call is in progress Options may vary by carrier 1 From the active call tap Add call to dial the second call 2 Dial the new number and tap Call When the call is answered Tap Swap to switch between the two calls Tap the On hold number to switch between the two calls Tap Merge to hear both call...

Page 106: ...ode Choose the preferred TTY mode for the keyboard in use Samsung Health Use Samsung Health to plan track various aspects of daily life contributing to well being such as physical activity diet and sleep For more information visit samsung com us support owners app samsung health NOTE The information gathered from this device Samsung Health or related software is not intended for use in the diagnos...

Page 107: ...inning your exercise regimen check with your doctor if you have symptoms suggestive of heart lung or other serious disease such as Pain or discomfort in your chest neck jaw or arms during physical activity Dizziness or loss of consciousness Shortness of breath with mild exertion or at rest or when lying down or going to bed Ankle swelling especially at night A heart murmur or a rapid or pronounced...

Page 108: ...notes voice recordings and music You can share your notes easily using social networking services Visit samsung com us support owners app samsung notes to learn more Asset will be updated when available Apps 108 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 109: ...ed Edit notes Make edits to notes you create 1 From Samsung Notes tap a note to view it 2 Tap Edit and make changes 3 Tap More options for the following Save as file Choose to save the note as a Samsung Note PDF Microsoft Word Microsoft PowerPoint image or text file Delete Move the note into the Trash category Sort pages Add copy cut and delete pages Page template Apply a template to some or all p...

Page 110: ...tap Navigation drawer for the following options Settings View settings for the Samsung Notes app All notes View all notes Frequently used Quick access to commonly used notes Shared notebooks View notebooks shared with your contacts through your Samsung account Trash View deleted notes for up to 15 days Folders View notes by groups Manage folders Add remove and organize groups Samsung Pay Samsung P...

Page 111: ... authorize payments by scanning your finger or by entering your Samsung Pay PIN 2 Hold your phone over the store s card reader When your payment is complete a receipt is sent to your registered email NOTE Make sure the NFC feature is enabled on your device For more information see NFC and payment Quick access Use Quick access to open Samsung Pay from the Lock Screen Home screen or Screen off 1 Fro...

Page 112: ...bank Secure your information Samsung Pay is designed with the latest security technology and works on most recent Samsung Galaxy devices Payments are authorized with your fingerprint or PIN and each transaction uses a unique token each time so your device only allows payments with your consent If your device is ever lost you can use the Find My Mobile function to remotely wipe your data for even m...

Page 113: ...rnet with Chrome and bring your open tabs bookmarks and address bar data from your computer to your mobile device Visit support google com chrome to learn more Drive Open view rename and share files saved to your Google Drive cloud account Visit support google com drive to learn more Duo Make video calls Visit support google com duo to learn more Gmail Send and receive email with Google s web base...

Page 114: ...com pay to learn more Maps Get directions and other location based information You must enable location services to use Google Maps For more information see Location Visit support google com maps to learn more Photos Store and back up your photos and videos automatically to your Google Account with Google Photos Visit support google com photos to learn more Play Movies TV Watch movies and TV shows...

Page 115: ...s magazines and games in the Google Play store Visit support google com play to learn more YouTube Watch and upload YouTube videos right from your device Visit support google com youtube to learn more YT Music Stream and browse playlists albums and artists from YouTube Music 115 Apps ...

Page 116: ...nkedIn Office OneDrive Outlook Access email calendar contacts tasks and more in Outlook See Add an Outlook account Visit support office com en us article outlook for ios and android help cd84214e a5ac 4e95 9ea3 e07f78d0cde6 to learn more Asset will be updated when available Apps 116 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 117: ... around the world Office Enjoy the Word Excel and PowerPoint apps on your mobile device with the Microsoft Office mobile app OneDrive Store and share photos videos documents and more in your free online OneDrive account accessible from your personal computer tablet or phone 117 Apps ...

Page 118: ...RNAL USE ONLY Settings Access Settings Connections Sounds and vibration Notifications Display Device maintenance Lock screen and security Accounts Accessibility Other settings 118 Asset will be updated when available ...

Page 119: ...nnections between your device and a variety of networks and other devices Wi Fi Bluetooth Phone visibility NFC and payment Airplane mode Mobile networks Data usage Mobile hotspot Tethering Nearby device scanning Connect to a printer Download booster Virtual Private Networks Private DNS Ethernet Network unlock Wi Fi You can connect your device to a Wi Fi network to access the Internet without using...

Page 120: ... your device s camera to scan a QR code Advanced Wi Fi settings You can configure connections to various types of Wi Fi networks and hotspots manage saved networks and look up your device s network addresses Options may vary by carrier 1 From Settings tap Connections Wi Fi and then tap to turn on Wi Fi 2 Tap More options Advanced Switch to mobile data When enabled your device will switch to mobile...

Page 121: ...ices 1 From Settings tap Connections Wi Fi and then tap to turn on Wi Fi 2 Tap More options Wi Fi Direct 3 Tap a device and then follow the prompts to connect Disconnect from Wi Fi Direct Disconnect your device from a Wi Fi Direct device From Settings tap Connections Wi Fi More options Wi Fi Direct Tap a device to disconnect it Bluetooth You can pair your device to other Bluetooth enabled devices ...

Page 122: ...n tap Unpair Advanced options Additional Bluetooth features are available in the Advanced menu Options may vary by carrier 1 From Settings tap Connections Bluetooth 2 Tap Advanced or More options Advanced for the following options l Sync with Samsung Cloud Sync files transferred through Bluetooth with your Samsung account l Phone name Change the name of your device for Bluetooth connections l Rece...

Page 123: ...by Android Beam and certain payment apps The device that you are transferring to needs to support NFC and it needs to be within four centimeters of your device From Settings tap Connections NFC and contactless payments and then tap to turn on this feature Tap and pay Use an NFC payment app to make payments by touching your device to a compatible credit card reader 1 From Settings tap Connections N...

Page 124: ...nternational data roaming Change voice text and data roaming settings for international roaming Allow 2G service Permit the use of 2G service in areas with limited cellular coverage Data roaming Choose whether to allow your device to connect to mobile data while traveling outside your carrier s network area Data roaming access Configure access to mobile networks while roaming Roaming Roaming state...

Page 125: ...age Data saver 2 Tap to turn on Data saver To allow some apps to have unrestricted data usage tap Allowed to use data while Data saver is on and tap next to each app to specify restrictions Monitor mobile data You can customize your mobile data access by setting limits and restrictions Options may vary by carrier From Settings tap Connections Data usage The following options are available Mobile d...

Page 126: ...usage by app Roaming data usage You can monitor data usage when roaming off outside of your carrier s network 1 From Settings tap Connections Data usage 2 Tap Roaming data usage to see data usage if and when your device is roaming Mobile hotspot Mobile hotspot uses your data plan to create a Wi Fi network that can be used by multiple devices 1 From Settings tap Connections Mobile hotspot and tethe...

Page 127: ...itional Mobile hotspot settings Auto hotspot Share your hotspot connection automatically with other devices signed in to your Samsung account 1 From Settings tap Connections Mobile hotspot and tethering Mobile hotspot 2 Tap Auto hotspot and tap to enable the feature Tethering You can use tethering to share your device s Internet connection with another device Options may vary by carrier 1 From Set...

Page 128: ...asily print documents and images from your device 1 From Settings tap Connections More connection settings Printing 2 Tap Default print service and then tap More options Add printer If your printer requires a plugin tap Download plugin and follow the prompts to add a print service NOTE Not all apps support printing Download booster Download booster improves download speed by using both Wi Fi and L...

Page 129: ... connection 1 From Settings tap Connections More connection settings VPN 2 Tap Settings next to a VPN 3 Edit the VPN and tap Save or tap Delete to remove the VPN Connect to a VPN Once you have set up a VPN connecting to and disconnecting from a VPN is easy 1 From Settings tap Connections More connection settings VPN 2 Tap a VPN enter your log in information and tap Connect l To disconnect tap the ...

Page 130: ...ce Network unlock View your device s network lock status and check if your device is eligible to be unlocked for use on another mobile network Options may vary by carrier From Settings tap Connections More connection settings Network unlock for the following options Network lock status View the current status of your device s network lock Permanent unlock Request a permanent network unlock so you ...

Page 131: ...nd Use the sounds vibrations and volume levels you have chosen in Sound settings for notifications and alerts Vibrate while ringing Set your device to vibrate in addition to ringing when you receive a call Vibrate Use vibration only for notifications and alerts Mute Set your device to make no sounds Temporary mute Set a time limit for muting the device TIP Use the sound mode setting instead of the...

Page 132: ...ume level for call ringtones notifications media and system sounds From Settings tap Sounds and vibration Volume and drag the sliders for each sound type TIP You can also use the Volume keys to adjust the volume When pressed a pop up menu shows the volume level and current sound type You can tap the menu to expand it and then adjust the volume of the other sound types by dragging their sliders Use...

Page 133: ...or adding your own Options may vary by carrier 1 From Settings tap Sounds and vibration Ringtone 2 Tap a ringtone to hear a preview and select it or tap Add to use an audio file as a ringtone Notification sound Choose a preset sound for all notification alerts 1 From Settings tap Sounds and vibration Notification sound 2 Tap a sound to hear a preview and select it TIP You can also customize notifi...

Page 134: ... keyboard Vibration Touch interactions Vibrate when you tap navigation buttons or touch and hold items on the screen Dialing keypad Vibrate when dialing numbers on the Phone keypad Navigation gestures Vibrate when using gestures Charging Vibrate when a charger is connected Samsung keyboard Vibrate when typing with the Samsung keyboard Camera feedback Vibrate when taking pictures zooming changing s...

Page 135: ...ngs tap Sounds and vibration Sound quality and effects Adapt sound 2 Tap Adapt sound for to select when to change the sound settings 3 Tap the sound profile that fits you best and tap Settings to customize TIP Tap Test my hearing to let your device identify the best sound for you Separate app sound You can choose to have an app play only media sound on a Bluetooth speaker or headset separate from ...

Page 136: ...ose a pop up style Brief Enable customization of your notification colors lighting style and included apps Included apps View brief notifications for your apps Brief pop up settings Customize the Edge lighting style colors and enable notifications to show even while the screen is off Detailed Enable the default Samsung Notification settings Recently sent notifications You can view a list of apps t...

Page 137: ...put your device in Do not disturb mode Exceptions Calls messages and conversations Tap to allow Do not disturb exceptions Alarms and sounds Enable sounds and vibrations for alarms events and reminders while Do not disturb mode is active Apps Add apps that you would like to receive notifications from in Do not disturb mode Call message and conversation notifications will still reach you even if you...

Page 138: ...e and customize periodic reminders about notifications from selected apps and services Clear notifications to stop the reminders App icon badges Identify which apps have active notifications with badges that appear on their icons Tap to choose whether or not badges indicate the number of unread notifications Wireless Emergency Alerts Customize notifications for emergency alerts Alert when phone pi...

Page 139: ...n off screen Keep screen on while viewing One handed mode Dark mode Dark mode allows you to switch to a darker theme to keep your eyes more comfortable at night darkening white or bright screens and notifications From Settings tap Display for the following options l Light Apply a light color theme to your device default l Dark Apply a dark color theme to your device l Dark mode settings Customize ...

Page 140: ...mode to increase the screen brightness for 15 minutes for greater visibility when outdoors Tap Adaptive brightness to automatically adjust the screen brightness based on the lighting conditions TIP You can also adjust screen brightness from the Quick settings panel Motion smoothness Get smoother scrolling and more realistic animations by increasing the screen s refresh rate 1 From Settings tap Dis...

Page 141: ...nset to sunrise or Custom Drag the Color temperature slider to set the opacity of the filter Tap Set schedule and choose Always on Sunset to sunrise or Custom Drag the Color temperature slider to set the opacity of the filter Drag the Opacity slider to set the opacity of the filter Tap Turn on now to enable this feature Tap Turn on as scheduled to set a schedule for when Blue light filter should b...

Page 142: ...From Settings tap Display Screen layout and zoom 2 Tap a layout option to either see more content at once or make content larger 3 Drag the Screen zoom slider to adjust the zoom level Screen resolution You can lower the screen resolution to save battery power or increase it to sharpen the image quality 1 From Settings tap Display Screen resolution 2 Tap your preferred resolution and then tap Apply...

Page 143: ...Accidental touch protection Prevent the screen from detecting touch input while the device is in a dark place such as a pocket or a bag From Settings tap Display Accidental touch protection to enable the feature Touch sensitivity Increase the touch sensitivity of the screen for use with screen protectors From Settings tap Display Touch sensitivity to enable Show charging information Battery level ...

Page 144: ...nstration of the selected Screen saver TIP Tap Settings next to a feature for additional options Lift to wake Turn on the screen by lifting the device From Settings tap Advanced features Motions and gestures Lift to wake to enable this feature Double tap to turn on screen Turn on the screen by double tapping instead of using the Side key From Settings tap Advanced features Motions and gestures Dou...

Page 145: ...ton Tap Home two times in quick succession to reduce the display size Device maintenance View the status of your device s battery storage and memory You can also automatically optimize your device s system resources Quick optimization Battery Storage Memory Advanced device care options Language and input Date and time Customization service Troubleshooting Quick optimization The quick optimization ...

Page 146: ...sed apps to sleep Wireless power sharing Enable wireless charging of supported devices with your device s battery More battery settings Configure additional battery settings and notifications Storage View your storage capacity and detailed usage by category and file type From Settings tap Battery and device care Storage Tap a category to view and manage files Memory Check the amount of available m...

Page 147: ...d menu From Settings tap Battery and device care The following options are available Search Find panels that are either installed or available to install Care report View information about the restart history and charging and temperature tips More options Show icon on Apps screen Display the icon for Device care on the Apps screen Automation Optimize your device automatically at set times based on...

Page 148: ...he list tap the desired language and then tap Apply Default keyboard You can select a default keyboard for your device s menus and keyboards Additional keyboards can be downloaded from the Google Play store 1 From Settings tap General management Keyboard list and default 2 Tap Default keyboard and choose a keyboard Google Voice typing Speak rather than type your text entries using Google Voice typ...

Page 149: ...gement 2 Tap Physical keyboard and then choose an option Show on screen keyboard Show the on screen keyboard while a physical keyboard is also being used Keyboard shortcuts Show explanations of the keyboard shortcuts on the screen Change language shortcut Enable or disable language key shortcuts for your physical keyboard Autofill service Save time entering information using autofill services 1 Fr...

Page 150: ... the text is spoken Pitch Set the pitch of the speech Play Tap to play a short demonstration of speech synthesis Reset Reset the speech rate and pitch Pointer speed Configure pointer speed for an optional mouse or trackpad not included 1 From Settings tap General management Mouse and trackpad 2 Under Pointer speed drag the slider to the right to go faster or to the left to go slower Primary mouse ...

Page 151: ...ns are available Select time zone Choose a new time zone Set date Enter the current date Set time Enter the current time Use 24 hour format Set the format for displaying time Customization service Samsung devices apps and services are designed to provide you with customized services by predicting your desires and needs in a smart and intelligent manner Samsung s Customization Service provides an e...

Page 152: ...ssistant tool Download and install Check for software updates and install if any are available Last update View information about the installation of the current software Download and install Check for software updates Auto download over Wi Fi Download software updates automatically when connected to a Wi Fi network Last update View information about the last software update Update PRL Download an...

Page 153: ...et Reset network settings 2 Tap Reset settings and confirm when prompted Reset accessibility settings You can reset device accessibility settings Accessibility settings in downloaded apps and your personal data are not affected 1 From Settings tap General management Reset Reset accessibility settings 2 Tap Reset settings and confirm when prompted Auto restart at set times Optimize your device by r...

Page 154: ... take 24 hours for the password reset to sync with all devices registered to the account Before resetting your device 1 Verify that the information you want to keep has transferred to your storage area 2 Log in to your Google Account and confirm your user name and password To reset your device 1 From Settings tap General management Reset Factory data reset 2 Tap Reset and follow the prompts to per...

Page 155: ...oogle Account to your device automatically activates the FRP security feature Disable Factory Reset Protection To disable FRP remove all Google Accounts from the device 1 From Settings tap Accounts and backup Manage accounts Google Account 2 Tap Remove account Collect diagnostics Collect diagnostic data for troubleshooting Options may vary by carrier From Settings tap General management Reset Coll...

Page 156: ...attern PIN Password and None NOTE Biometric locks are also available to protect access to your device and sensitive data on your device For more information see Biometric security Set a secure screen lock It is recommended that you secure your device using a secure screen lock Pattern PIN or Password This is necessary to set up and enable biometric locks 1 From Settings tap Lock screen Screen lock...

Page 157: ...t the type and color of the clock on the Lock screen Roaming clock Show the time both where you are and at home while you are roaming Widgets Enable widgets on the Lock screen to get quick access to useful information Contact information Show your contact information such as your phone number or email address Notifications Select which notifications to display on the Lock screen Shortcuts Select w...

Page 158: ...he Find My Mobile feature you must turn it on and customize the options To access your device remotely visit findmymobile samsung com 1 From Settings tap Biometrics and security Find My Mobile 2 Tap to enable Find My Mobile and log in to your Samsung account The following options are available Remote unlock Allow Samsung to store your PIN pattern or password allowing you to unlock and control your...

Page 159: ...y Google Play system update to see the latest security update installed and check if a newer update is available Samsung Pass Use Samsung Pass to access your favorite services with biometric data You must sign in to your Samsung account to use Samsung Pass Visit samsung com us support owners app samsung pass to learn more 1 From Settings tap Biometrics and security Samsung Pass 2 Sign in to your S...

Page 160: ...the prompts to import or set up a new cryptocurrency wallet Install unknown apps You can allow installation of unknown third party apps from selected apps or sources 1 From Settings tap Biometrics and security Install unknown apps 2 Tap an app or source and then tap Allow from this source TIP Installing unknown third party apps could make your device and personal data more vulnerable to security r...

Page 161: ...s visible to turn on the feature Device administration You can authorize security features and apps to have administrative access to your device 1 From Settings tap Biometrics and security Other security settings Device admin apps 2 Tap an option to turn it on as a device administrator Credential storage You can manage the trusted security certificates installed on your device which verify the ide...

Page 162: ...anced security settings You can use these options to configure advanced security settings to better protect your device From Settings tap Biometrics and security Other security settings for the following options Trust agents Allow trusted devices to perform selected actions when connected This option is only displayed when a lock screen is turned on For more information see Set a secure screen loc...

Page 163: ...you want to permit such access Samsung Privacy Send diagnostic information about your device to Samsung when you are having technical problems 1 From Settings tap Privacy 2 Under Samsung tap the following options to customize Samsung Privacy View Samsung s privacy information Customization Service Allow Samsung to provide customized content and recommendations Send diagnostic data Send diagnostic ...

Page 164: ...n when Wi Fi is turned off Bluetooth scanning Allow apps to scan for and connect to nearby devices automatically through Bluetooth even when Bluetooth is turned off Recent location requests View a list of apps that have requested your location 1 From Settings tap Location 2 Tap to turn on Location services 3 Tap an entry under Recent location requests to view the app s settings Location services L...

Page 165: ... email social networking and picture and video sharing accounts 1 From Settings tap Accounts and backup Manage accounts Add account 2 Tap one of the account types 3 Follow the prompts to enter your credentials and set up the account l Tap Auto sync data to enable automatic updates to your accounts Account settings Each account has its own custom settings You can configure common settings for all a...

Page 166: ...o restore your backup data Google Account You can enable backup of your information to your Google Account 1 From Settings tap Accounts and backup 2 Under Google Drive tap Back up data External storage transfer You can back up your data to a USB storage device or restore backup data using Smart Switch For more information see Transfer data from an old device From Settings tap Accounts and backup E...

Page 167: ... Interaction and dexterity Advanced settings Installed services About Accessibility Recommended for you View a list of accessibility features that you are using and some recommended features you may want to enable From Settings tap Accessibility Recommended for you to view recommendations TalkBack Use special controls and settings that let you navigate without needing to see the screen 1 From Sett...

Page 168: ...increase the contrast with the background High contrast keyboard Adjust the size of the Samsung keyboard and change its colors to increase the contrast between the keys and the background Highlight buttons Show buttons with shaded backgrounds to make them stand out better against the wallpaper Color inversion Reverse the display of colors from white text on a black background to black text on a wh...

Page 169: ...Accessibility features to assist with audial aspects of the device Options may vary by carrier Sounds You can adjust audio quality when using hearing aids or earphones From Settings tap Accessibility Hearing enhancements and tap an option Real time text Activate real time text RTT calling Hearing aid support Improve the sound quality to work better with hearing aids Amplify ambient sound Enable th...

Page 170: ...losed caption and subtitle services Sound detectors Receive alerts when the device detects a baby crying or a doorbell Interaction and dexterity You can configure Accessibility features to assist with limited dexterity when interacting with your device Alternate input You can control your device using different kinds of inputs and controls From Settings tap Accessibility Interaction and dexterity ...

Page 171: ...ys and the keyboard Touch settings You can adjust your screen to be less sensitive to taps and touches From Settings tap Accessibility Interaction and dexterity and tap an option Touch and hold delay Select a time interval for this action Tap duration Set how long an interaction must be held to be recognized as a tap Ignore repeated touches Set a time duration in which to ignore repeated touches M...

Page 172: ...ccessibility features to open by quickly pressing the Side and Volume up keys at the same time Volume up and down keys Configure selected services to turn on when you press and hold the Volume up and Volume down keys for three seconds Notifications From Settings tap Accessibility Advanced settings and tap an option Flash notification Flash either the camera light or the screen when you receive not...

Page 173: ...ility software is available in Settings From Settings tap Accessibility About Accessibility The following information is available Version View the current Accessibility software version Open source licenses View information for the open source licenses used for Accessibility Other settings Configure features on your device that make it easier to use Tips and help Android Auto Dual Messenger About...

Page 174: ...o your vehicle s USB port and plug the other end of the cable into your device 2 Your device may ask you to download the Android Auto app or update to the newest version of the app Follow the prompts and complete your setup 3 On your car s display select Android Auto and follow the prompts NOTE Your device s Bluetooth is turned on automatically when Android Auto is connected to your car through US...

Page 175: ...nformation hardware and software versions and more 1 From Settings tap About phone to view your phone number model number serial number and IMEI information 2 Tap additional items to view more information about your device TIP You can view your device s FCC ID from About phone Status information 175 Settings ...

Page 176: ...AL USE ONLY Learn more Videos youtube com samsungcare Samsung Care samsung com us support Talk to an agent Contact us on Facebook Messenger Find us on Facebook Follow us on Twitter Tips samsung com us support tips 176 ...

Page 177: ... are available online Phone English samsung com us Legal Phone HSGuide Spanish samsung com us Legal Phone HSGuide SP This information can also be found on the device in the About device or About phone or About tablet section for example Settings About phone or About device or About tablet Legal information Samsung legal Or search Legal If your device required Federal Communications Commission FCC ...

Page 178: ...ater dry it thoroughly with a clean soft cloth if exposed to liquid other than fresh water rinse with fresh water and dry as directed l Any device which uses accessible compartments or ports that can be opened should have these sealed or closed tightly to prevent liquid from entering the system l If the device has been immersed in water or the microphone or speaker is wet sound may not be heard cl...

Page 179: ...he parent Routinely check this device to ensure it is working properly and is safe for children to use Samsung Electronics America Inc Address 85 Challenger Road Ridgefield Park New Jersey 07660 Phone 1 800 SAMSUNG 726 7864 Internet samsung com 2021 Samsung Electronics Co Ltd Other company and product names mentioned herein may be trademarks of their respective owners Manufactured under license fr...

Page 180: ...y is less than the specified capacity because the operating system and default applications occupy part of the memory The available capacity may change when you upgrade the device Please check with your service provider to verify qualifying services features 180 Legal information ...

Page 181: ...o fresh water dry it thoroughly with a clean soft cloth if exposed to liquid other than fresh water rinse with fresh water and dry as directed Any device which uses accessible compartments or ports that can be opened should have these sealed or closed tightly to prevent liquid from entering the system If the device has been immersed in water or the microphone or speaker is wet sound may not be hea...

Page 182: ... clips holsters or similar accessories that have no metallic component in the assembly and must provide at least 1 5cm separation between the device and the user s body Samsung Wireless Power Sharing feature allows device to device charging without the need for a charger If your device supports the wireless power sharing function this equipment should be operated with a minimum distance of 20 cm b...

Page 183: ...ireless service provider applications providers Samsung and other third parties providing services Navigation Maps directions and other navigation data including data relating to your current location may contain inaccurate or incomplete data Therefore you should always pay attention to road conditions closures traffic and all other factors that may impact safe driving or walking FCC Part 15 Infor...

Page 184: ...nce with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the foll...

Page 185: ... AGPS in emergency calls When you make an emergency call the cellular network may activate AGPS technology in your mobile device to tell the emergency responders your approximate location AGPS has limitations and might not work in your area Wireless Emergency Alerts WEA The Wireless Emergency Alerts WEA is part of the US emergency system Since 2012 the WEA system been used to warn the public weath...

Page 186: ... been tested yet for use with hearing aids It is important to try the different features of this device thoroughly and in different locations using your hearing aid or cochlear implant to determine if you hear any interfering noise Consult your service provider or the manufacturer of this device for information on hearing aid compatibility If you have questions about return or exchange policies co...

Page 187: ...ue use and close all applications or turn off the device until it cools Always ensure that the device has adequate ventilation and air flow Covering the device can trap any dissipating heat and redirect it back to the device while it is active 2020 Samsung Electronics America Inc Samsung is a registered trademark of Samsung Electronics Co Ltd ...

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