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1
Network Troubleshooting Guide
SNH-V6414BN
1. “
Relay Mode
” on your phone.
2. No Sound.
3. The mobile Viewer closed automatically after 3 minutes.
Reason
The connection between the camera and your phone is not stable.
Solution
Case 1
In case you use 2 more routers. (Cascade connection)
P
ROBLEM
C
ASE
01
How to check
1.
Visit to http://www.pcwintech.com/shanes-toolbox
2.
Download “
Detect Multiple Routers
” program.
3.
Unzip it.
4.
Click “
detect_routers
” to run it.
5.
Click “
Check now
” and you can see the
number of Routers Detected.
Internet
2
nd
Router
1
st
Router