Samsung SM-T737 User Manual Download | Manualshive

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Appendix

Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some
situations may not apply to your device.
You can also use Samsung Members to solve any problems you might encounter while using
your device.

When you turn on your device or while you are using the device, it

prompts you to enter one of the following codes:

•

Password: When the device lock feature is enabled, you must enter the password you set
for the device.

•

PIN: When using the device for the first time or when the PIN requirement is enabled, you
must enter the PIN supplied with the SIM or USIM card. You can disable this feature by
using the Lock SIM card menu.

•

PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly
several times. You must enter the PUK supplied by your service provider.

•

PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with
the SIM or USIM card. For more information, contact your service provider.

Your device displays network or service error messages

•

When you are in areas with weak signals or poor reception, you may lose reception. Move
to another area and try again. While moving, error messages may appear repeatedly.

•

You cannot access some options without a subscription. For more information, contact
your service provider.

Your device does not turn on

When the battery is completely discharged, your device will not turn on. Fully charge the
battery before turning on the device.

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Summary of Contents for SM-T737

Page 1: ...www samsung com USER MANUAL English 05 2021 Rev 1 0 SM T730 SM T735 SM T736B SM T737 ...

Page 2: ...n panel 32 Screen capture and screen record 34 Entering text Apps and features 36 Installing or uninstalling apps 37 S Pen 47 Phone 50 Contacts 52 Messages 53 Internet 54 Camera 65 Gallery 69 AR Zone 70 Bixby 72 BixbyVision 73 Bixby Routines 75 Multi window 77 Samsung Notes 81 Samsung Members 81 Samsung Kids 82 Samsung Flow 83 Samsung Global Goals 83 SamsungTV Plus 83 Galaxy Shop 83 PENUP 84 Calen...

Page 3: ...ns 104 Wi Fi 106 Bluetooth 107 Data saver Mobile network enabled models 107 Mobile data only apps Mobile network enabled models 107 Mobile Hotspot Mobile network enabled models 108 More connection settings 109 Sound 110 Sound quality and effects 110 Separate app sound 111 Notifications 111 Display 112 Wallpaper 112 Home screen 112 Lock screen 113 Smart Lock 113 Biometrics and security 114 Face rec...

Page 4: ...incompatibilities caused by edited registry settings or modified operating system software Attempting to customise the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright la...

Page 5: ...th of time you want the device to wait before turning off the touchscreen To set the touchscreen to automatically adjust its brightness based on the surrounding environment launch the Settings app tap Display and then tap the Adaptive brightness switch to activate it Depending on the region or model some devices are required to receive approval from the Federal Communications Commission FCC If you...

Page 6: ...objects that may be affected by magnets such as credit cards and implantable medical devices If you have an implantable medical device consult your physician before use Instructional icons Warning situations that could cause injury to yourself or others Caution situations that could cause damage to your device or other equipment Notice notes usage tips or additional information ...

Page 7: ...it could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging or fast charging feature is only available on supported models When the device heats up during use W...

Page 8: ...ht When using the mobile hotspot and tethering feature When using the device in areas with weak signals or no reception When charging the battery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the lates...

Page 9: ... the device will turn off Do not use the device until the device s temperature drops below the specified level If the second warning message appears during an emergency call the call will not be disconnected by a forced shut down Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution to avoid shortening the battery s lifespan da...

Page 10: ...rom your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject to change depending entirely on manufacturing companies For more information about available accessories re...

Page 11: ...y Speaker Light sensor Microphone Keyboard dock port Touchscreen Volume key SM T735 SM T736B SM T737 SIM card Memory card tray SM T730 Memory card tray Light sensor Microphone Front camera GPS antenna Speaker S Pen attachment Main antenna SM T735 SM T736B SM T737 Rear camera ...

Page 12: ...may be a risk of injury Use the device only after it has been repaired at a Samsung Service Centre If dust or foreign materials enter the microphone speaker or receiver the device s sound may become quiet or certain features may not work If you attempt to remove the dust or foreign materials with a sharp object the device may be damaged and its appearance may be affected Connectivity problems and ...

Page 13: ... key Press simultaneously to capture a screenshot Press and hold simultaneously to turn off the device Setting the Side key Select an app or feature to launch by pressing the Side key twice or pressing and holding the Side key Launch the Settings app tap Advanced features Side key and then select an option you want Soft buttons Back button Home button Recents button When you turn on the screen the...

Page 14: ...ed with the device The device may be damaged if you use Micro USB cable When the device s battery is discharged it must be charged using the supplied charger Otherwise the device may not charge properly To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger...

Page 15: ...need to be synced Decrease the backlight time Decrease the screen brightness Battery charging tips and precautions If the battery is completely discharged the device cannot be turned on immediately when the charger is connected Allow a depleted battery to charge for a few minutes before turning on the device If you use multiple apps at once network apps or apps that need a connection to another de...

Page 16: ...ice and the charger to a Samsung Service Centre SIM or USIM card nano SIM card Mobile network enabled models Insert the SIM or USIM card provided by the mobile telephone service provider Some services that require a network connection may not be available depending on the service provider Installing the SIM or USIM card 2 1 3 4 Underside 1 Insert the ejection pin into the hole on the tray to loose...

Page 17: ...e damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering your device Memory card microSD card Installing a memory card Your device s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type To view your device s maximum memory card capaci...

Page 18: ... cards When inserting a card formatted in a different file system the device will ask to reformat the card or will not recognise the card To use the memory card you must format it If your device cannot format or recognise the memory card contact the memory card manufacturer or a Samsung Service Centre Frequent writing and erasing of data shortens the lifespan of memory cards When inserting a memor...

Page 19: ...ll posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted such as aeroplanes and hospitals Volume Down key Side key Turning the device on Press and hold the Side key for a few seconds to turn on the device Turning the device off 1 To turn off the device press and hold the Side key and theVolume Down key simultaneously Alternatively open th...

Page 20: ... provided by mobile devices TVs and the Samsung website To check the list of services that can be used with your Samsung account visit account samsung com 1 Launch the Settings app and tap Samsung account Alternatively launch the Settings app and tap Accounts and backup Manage accounts Add account Samsung account 2 If you already have a Samsung account sign in to your Samsung account If you want t...

Page 21: ... and backup Bring data from old device This feature may not be supported on some devices or computers Limitations apply Visit www samsung com smartswitch for details Samsung takes copyright seriously Only transfer content that you own or have the right to transfer Transferring data wirelessly Transfer data from your previous device to your device wirelessly viaWi Fi Direct 1 On the previous device...

Page 22: ...oad the Smart Switch computer version app from www samsung com smartswitch Back up data from your previous device to a computer and import the data to your device 1 On the computer visit www samsung com smartswitch to download Smart Switch 2 On the computer launch Smart Switch If your previous device is not a Samsung device back up data to a computer using a program provided by the device s manufa...

Page 23: ...or pinch on the screen Do not allow the touchscreen to come into contact with other electrical devices Electrostatic discharges can cause the touchscreen to malfunction To avoid damaging the touchscreen do not tap it with anything sharp or apply excessive pressure to it with your fingertips It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doing so ...

Page 24: ...ome Tap to return to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar Launch the Settings app tap Display Navigation bar and then tap Swipe gestures under Navigation type The navigation bar will be hidden and the gesture hints will appear Tap More...

Page 25: ...ards to open the Apps screen To return to the Home screen swipe upwards or downwards on the Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen Finder Favourite apps If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area tap Settings and then tap the Show Apps screen button ...

Page 26: ...nt access on your Home screen Select a widget and tap Add The widget will be added on the Home screen Settings Configure settings for the Home screen such as the screen layout Displaying all apps on the Home screen Without using a separate Apps screen you can set the device to display all apps on the Home screen On the Home screen tap and hold an empty area and then tap Settings Home screen layout...

Page 27: ...olders Create folders and gather similar apps to quickly access and launch apps On the Home screen or the Apps screen tap and hold an app and then drag it over another app A new folder containing the selected apps will be created Tap Folder name and enter a folder name Adding more apps Tap on the folder Tick the apps to add and tap Done You can also add an app by dragging it to the folder Moving a...

Page 28: ...e key to turn on the screen Alternatively double tap the screen Changing the screen lock method To change the screen lock method launch the Settings app tap Lock screen Screen lock type and then select a method When you set a pattern PIN password or your biometric data for the screen lock method you can protect your personal information by preventing others from accessing your device After setting...

Page 29: ... connected in LTE network that includes the 5G network Wi Fi connected Bluetooth feature activated Location services being used Call in progress Missed call New text or multimedia message Alarm activated Mute mode Flight mode activated Error occurred or caution required Battery charging Battery power level The status bar may not appear at the top of the screen in some apps To display the status ba...

Page 30: ...functions on the notification panel View the notification details and perform various actions Clear all notifications Launch Settings Access the notification settings Quick setting buttons Using quick setting buttons Tap quick setting buttons to activate certain features Swipe downwards on the notification panel to view more buttons To add more buttons tap Adjust the brightness of the display Quic...

Page 31: ...ation panel swipe downwards and then tap Media 2 Tap the icons on the controller to control the playback To continue playback on another device tap SmartView and select the device you want Controlling nearby devices Launch quickly and take control of nearby connected devices and frequently used SmartThings devices and scenes on the notification panel 1 Open the notification panel swipe downwards a...

Page 32: ... Screen write for more information It is not possible to capture a screenshot while using some apps and features If capturing a screenshot by swiping is not activated launch the Settings app tap Advanced features Motions and gestures and then tap the Palm swipe to capture switch to activate it After capturing a screenshot use the following options on the toolbar at the bottom of the screen Capture...

Page 33: ...ing your device 1 Open the notification panel swipe downwards and then tap Screen recorder to activate it 2 Select a sound setting and tap Start recording After a countdown recording will start To write or draw on the screen tap To show the S Pen pointer on the screen tap 3 When you are finished recording the video tap You can view the video in Gallery To change the screen recorder settings launch...

Page 34: ...orted languages Changing the input language Tap Languages and types Manage input languages and select the languages to use When you select two or more languages you can switch between the input languages by tapping Changing the keyboard On the navigation bar tap to change the keyboard To change the keyboard type tap Languages and types select a language and then select the keyboard type you want I...

Page 35: ...ideo links Add an item from the clipboard Open the text editing panel Change the keyboard size Enter stickers Some features may not be available depending on the service provider or model Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text ...

Page 36: ...pps and then select an option Play Store Purchase and download apps Launch the Play Store app Browse apps by category or search for apps by keyword To change the auto update settings tap Settings Auto update apps and then select an option Managing apps Uninstalling or disabling apps Tap and hold an app and select an option Uninstall Uninstall downloaded apps Disable Disable selected default apps t...

Page 37: ... Select an item and select an app If you do not grant permissions to apps the basic features of the apps may not function properly S Pen Using the S Pen S Pen button S Pen nib Do not bend or apply excessive pressure with the S Pen while using it The S Pen may be damaged or the nib may be deformed Do not hard press on the screen with the S Pen The pen nib may be deformed If there is a magnet near t...

Page 38: ...in the Samsung Notes app Smart select Use the S Pen to select an area and perform actions such as sharing or saving Refer to Smart select for more information Screen write Capture screenshots to write or draw on them or crop an area from the captured image You can also capture the current content and the hidden content on an elongated page such as a webpage Refer to Screen write for more informati...

Page 39: ...o the Air command panel Air command icon When the Air command panel is closed the Air command icon will remain on the screen for a short time You can open the Air command panel by tapping the icon with the S Pen To move the icon drag to a new location If the Air command icon does not appear after you hover the S Pen over the screen launch the Settings app tap Advanced features S Pen and then tap t...

Page 40: ...ring video playback open the Air command panel and tap Smart select 2 On the toolbar tap 3 Adjust the position and size of the capturing area Drag a corner of the frame to resize Adjust the position 4 Tap Record to start capturing Before capturing a video make sure that the video is playing The maximum duration you can capture an area of the video for will be displayed on the screen When capturing...

Page 41: ...to capture open the Air command panel and tap Screen write The current screen is automatically captured and the editing toolbar appears 2 Write a memo on the screenshot Eraser Undo Redo Pen settings Share Save 3 Share or save the screenshot You can view the captured screenshots in Gallery It is not possible to capture a screenshot while using some apps ...

Page 42: ...le 1 When you want to send an animated message open the Air command panel and tap Live messages 2 Customise background image and tap Done or Start drawing 3 Write or draw on the live message screen Preview Start over Undo Message input limit Change the file format Pen settings 4 Tap Done The live message will be saved in Gallery as an animated GIF file or a video 5 Tap Share and select a method ...

Page 43: ...n You can change the text between words and sentences by tapping or 3 Hover the S Pen over the text you want to translate or the unit you want to convert The translated text will appear To listen to the pronunciation of the original text tap The icon may not appear depending on the language you select Text selecting granularity word or sentence Select languages Translation result This feature does...

Page 44: ...t When the available options appear on the screen select an option you want Glance Reduce an app to a thumbnail and hover the S Pen over the thumbnail to open the app in full screen view For example launch a map app open the Air command panel and then tap Glance The app will be reduced to a thumbnail at the bottom of the screen While browsing webpages hover the S Pen over the thumbnail to open the...

Page 45: ...When you are finished tap Save To edit it tap Eraser Select and edit Redo Undo Pen settings Air view Hover the S Pen over an item on the screen to preview content or view information in a pop up window In some apps Action buttons will be displayed on the preview window Action buttons If this feature is not activated launch the Settings app tap Advanced features S Pen and then tap the Air view swit...

Page 46: ... quickly create memos by writing on the screen without turning on it When the screen is off hover the S Pen over the screen and press the S Pen button When you tap Save after writing a memo the memo will be saved to Samsung Notes Save the memo in Samsung Notes Extend the page Change the line thickness Eraser Change the pen colour If this feature is not activated launch the Settings app tap Advance...

Page 47: ...ng features may not be available Making calls 1 Launch the Phone app and tap Keypad 2 Enter a phone number 3 Tap to make a voice call or tap or to make a video call Preview the phone number More options Search for a contact Add the number to the contacts list Making calls from call logs or contacts list Launch the Phone app tap Recents or Contacts and then swipe to the right on a contact or a phon...

Page 48: ...ial number tap 1 tap 2 and then tap and hold 3 Making an international call 1 Launch the Phone app and tap Keypad 2 Tap and hold 0 until the sign appears 3 Enter the country code area code and phone number and then tap Receiving calls Answering a call When a call comes in drag outside the large circle Rejecting a call When a call comes in drag outside the large circle To send a message when reject...

Page 49: ...ap the Block unknown private numbers switch to activate the feature Options during calls Add call Dial a second call The first call will be put on hold When you end the second call the first call will be resumed Message Send a message to the caller Bluetooth Switch to a Bluetooth headset if it is connected to the device Hold call Hold a call Mute Turn off the microphone so that the other party can...

Page 50: ...them from other storages to your device 1 Launch the Contacts app and tap Manage contacts Import or export contacts Import 2 Follow the on screen instructions to import contacts Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Accounts and backup Manage accounts and select th...

Page 51: ...tap More Delete Sharing contacts You can share contacts with others by using various sharing options 1 Launch the Contacts app tap at the top of the contacts list and then tap Share contacts 2 Select contacts and tap Share 3 Select a sharing method Creating groups You can add groups such as family or friends and manage contacts by group 1 Launch the Contacts app and tap Groups Create group 2 Follo...

Page 52: ...ot be available Sending messages 1 Launch the Messages app and tap 2 Add recipients and enter a message To record and send a voice message tap and hold say your message and then release your finger The recording icon appears only while the message input field is empty 3 Tap to send the message Enter recipients Enter a message Enter stickers Attach files Recipient Send the message Viewing messages ...

Page 53: ...sage settings Launch the Messages app tap Settings You can block unwanted messages change notification settings and more Internet Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently 1 Launch the Internet app 2 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen Bookmark ...

Page 54: ... videos using various modes and settings Camera etiquette Do not take pictures or record videos of other people without their permission Do not take pictures or record videos where legally prohibited Do not take pictures or record videos in places where you may violate other people s privacy Taking pictures 1 Launch the Camera app You can also launch the app by pressing the Side key twice quickly ...

Page 55: ...if the subject is close Take pictures or videos from a good distance If pictures you take appear blurry clean the camera lens and try again Make sure that the lens is not damaged or contaminated Otherwise the device may not work properly in some modes that require high resolutions Your device s camera features a wide angle lens Minor distortion may occur in wide angle pictures or videos and does n...

Page 56: ...osure setting will be locked The setting remains locked even after you take a picture This feature may not be available depending on the shooting mode Using the camera button Tap and hold the camera button to record a video To take burst shots swipe the camera button to the edge of the screen and hold it If you add another camera button you can move it anywhere on the screen and take pictures more...

Page 57: ...es easily On the shooting modes list tap PHOTO and tap to take a picture Scene optimiser When the camera recognises the subject the scene optimiser button will change and the optimised colour and effect will be applied If this feature is not activated tap on the preview screen and tap the Scene optimiser switch to activate it Shot suggestions The camera suggests the ideal composition for the pictu...

Page 58: ... If you use the My filters feature you can create your own filter using an image with a colour tone you like from Gallery Video mode The camera adjusts the shooting options automatically depending on the surroundings to record videos easily 1 On the shooting modes list tap VIDEO and tap to record a video To switch between the front and rear cameras while recording swipe upwards or downwards on the...

Page 59: ...s list tap SINGLETAKE 2 Tap and move the camera to capture the scene you want 3 When you are finished tap the preview thumbnail To view other results drag the icon upwards To save the results individually tap Select tick the items you want and then tap AR Doodle mode Record fun videos with virtual handwriting or drawings on faces or anywhere else On the shooting modes list tap MORE AR DOODLE Refer...

Page 60: ...t moving or poorly lit objects However higher ISO settings can result in noise in pictures Select an appropriate white balance so images have a true to life colour range You can set the colour temperature Change the exposure value This determines how much light the camera s sensor receives For low light situations use a higher exposure Separating the focus area and the exposure area You can separa...

Page 61: ... of indistinct backgrounds such as an empty sky or a plain wall Food mode Take pictures of food with more vibrant colours 1 On the shooting modes list tap MORE FOOD 2 Tap the screen and drag the circular frame over the area to highlight The area outside the circular frame will be blurred To resize the circular frame drag a corner of the frame 3 Tap and drag the adjustment bar to adjust the colour ...

Page 62: ...e subject is moving The subject is thin or transparent The subject has a similar colour to the background The subject or background is plain Hyperlapse mode Record scenes such as passing people or cars and view them as fast motion videos 1 On the shooting modes list tap MORE HYPERLAPSE 2 Tap and select a frame rate option If you set the frame rate to Auto the device will automatically adjust the f...

Page 63: ...Shutter button to Select an action to perform when you swipe the camera button to the edge of the screen and hold it HEIF pictures Take pictures in the High Efficiency Image Format HEIF Selfies Save selfies as previewed Set the device to save pictures as they appear on the preview screen when taken with the front camera without flipping them Videos High efficiency videos You can record videos in t...

Page 64: ...oad them to the Internet To avoid this deactivate the location tag setting Shooting methods Select additional shooting methods for taking a picture or recording a video Settings to keep Keep the last settings you used such as the shooting mode when you launch the camera Storage location Select the memory location for storage This feature will appear when you insert a memory card Watermark Add a wa...

Page 65: ... by album or create stories Using Gallery Launch the Gallery app Search for images Group similar images More options Grouping similar images Launch the Gallery app and tap to group similar images and display only the best shots as a preview of the images When you tap the image preview you can view all the images in the group ...

Page 66: ... Share the image with others Modify the image Image and video thumbnail BixbyVision View the content on a large screen using the SmartView feature Add the image to favourites Cropping enlarged images 1 Launch the Gallery app and select an image 2 Spread two fingers apart on the area you want to save and tap The cropped area will be saved as a file Saved image thumbnail ...

Page 67: ...tings Rewind or fast forward by dragging the bar Create an animated GIF More options Rotate the screen Skip to the next video Tap and hold to fast forward Pause and resume playback Change the screen ratio View the content on a large screen using the SmartView feature Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the r...

Page 68: ...instructions to complete the sync The Gallery app and the cloud will be synced When your Gallery app is synced with the cloud pictures and videos you take will also be saved in the cloud You can view images and videos saved in the cloud in your Gallery app and from other devices When you connect your Samsung account and Microsoft account you can set the cloud storage as Microsoft OneDrive Deleting...

Page 69: ...he camera recognises a face or space the doodles on the face will follow the face as it moves and the doodles in the space will be fixed in the same place even if the camera moves 1 Launch the AR Zone app and tap AR Doodle When the camera recognises the subject the recognition area will appear on the screen 2 Write or draw in the recognition area If you switch to the rear camera you can also write...

Page 70: ... and it may not be available depending on the region Starting Bixby Press and hold the Side key to launch Bixby The Bixby intro page will appear After you select the language to use with Bixby sign in to your Samsung account and complete the setup by following the on screen instructions the Bixby screen will appear Using Bixby While pressing and holding the Side key say what you want to Bixby and ...

Page 71: ...Bixby by saying Hi Bixby Register your voice so that Bixby will respond to your voice when you say Hi Bixby 1 Launch the Bixby app and tap Voice wake up 2 Tap the Wake with Hi Bixby switch to activate it 3 Follow the on screen instructions to complete the setup Now you can say Hi Bixby and start a conversation Communicating by typing text If your voice is not recognised due to noisy environments o...

Page 72: ...byVision using one of these methods In the Camera app tap MORE on the shooting modes list and tap BIXBYVISION In the Gallery app select an image and tap In the Internet app tap and hold an image and tap Search with BixbyVision If you added the BixbyVision app icon to the Apps screen launch the BixbyVision app Using BixbyVision 1 Launch BixbyVision 2 Select a feature you want to use Recognise QR co...

Page 73: ...Launch the Settings app and tap Advanced features Bixby Routines 2 On the Discover list select a routine you want or tap Add routine to add your own routines You can set the conditions and actions of routines on the Discover list If you want to set the routine s running condition to manual tap Start manually This option will appear only when there are no running conditions set When a pop up window...

Page 74: ...ton whenever you want Launch the Settings app and tap Advanced features Bixby Routines My routines and tap next to the routine you want to run Alternatively tap the routine s widget on the Home screen Viewing running routines Currently running routines will appear on the notification panel To view a routine s details tap the notification You can also quickly stop running routines On the notificati...

Page 75: ...n tap Open in split screen view 3 On the apps list select another app to launch Launching apps from the Edge panel 1 While using an app drag the Edge panel handle towards the centre of the screen 2 Tap and hold an app drag it to the left and then drop it where Drop here to open appears The selected app will launch in the split screen view You can set to launch an app in the split screen view by ta...

Page 76: ...e maximised Pop up view 1 Tap the Recents button to open the list of recently used apps 2 Swipe to the left or right tap an app s icon and then tap Open in pop up view The app screen will appear in the pop up view If you tap the Home button while using a pop up window the window will be minimised and displayed as an app icon To use the pop up window again tap the app icon Launching apps from the E...

Page 77: ... your notes Creating notes 1 Launch the Samsung Notes app tap and then create a note You can change the input method by tapping or Share Manage pages Insert files Reading mode Enter a title 2 When you are finished composing the note tap the Back button to save it If you want to save the note in another file format tap Save as file Deleting notes Tap and hold a note to delete and tap Delete ...

Page 78: ... want to erase handwriting from a note tap and select an area to erase Alternatively select an area while pressing and holding the S Pen button To change the eraser type tap once more Stroke eraser Erase the line you select Area eraser Erase only the area you select You can adjust the size of the eraser by dragging the size adjustment bar Even with a smaller eraser you may still not be able to pre...

Page 79: ...rizontally You can horizontally straighten your handwriting and drawings After writing or drawing on the screen tap Converting handwriting to text Tap and write on the screen with the S Pen The handwrting will be replaced with text Changing styles You can change the style of your handwriting and drawings After writing or drawing on the screen tap twice and select a colour or line thickness you wan...

Page 80: ...ill be synchronised with the recording On the note composer screen tap Voice recordings and create a note Select a note from the list and tap to play the recording Then the content you created while recording will be displayed on the screen along with the recording Adding memos to PDF files Launch the Samsung Notes app tap and then select a PDF file You can add memos to the PDF file Pinning a note...

Page 81: ...ce Open the notification panel swipe downwards and then tap Samsung Kids to activate it The Samsung Kids screen will appear When starting Samsung Kids for the first time or after performing a data reset follow the on screen instructions to complete the setup On the Samsung Kids screen select the app you want to use Your preset screen lock method or your created PIN will be used when activating the...

Page 82: ...hone Connecting your tablet and smartphone 1 On your smartphone launch Samsung Flow 2 On your tablet launch the Samsung Flow app 3 Select your smartphone from the detected devices list 4 Accept the connection request on both devices 5 Confirm the passkey on both devices The devices will be connected If your smartphone supports fingerprint recognition feature set up Samsung Pass on your smartphone ...

Page 83: ... learn more about the global goals and join the movement for a better future SamsungTV Plus Select the channels like you would using aTV and enjoy various video content free of charge Launch the SamsungTV Plus app Galaxy Shop Access the Samsung website and view various information related to products Launch the Galaxy Shop app PENUP PENUP is a social network service for sharing artwork drawn with ...

Page 84: ...to activate it To add accounts to sync with launch the Calendar app and tap Add account Then select an account to sync with and sign in When an account is added a blue circle is displayed next to the account name Reminder Register to do items as reminders and receive notifications according to the condition you set To receive more accurate notifications connect to aWi Fi or mobile network To use l...

Page 85: ...nder to restore and tap Restore Reminders will be added to the reminders list and you will be reminded again Deleting reminders To delete a reminder select a reminder and tap Delete To delete multiple reminders tap and hold a reminder tick reminders to delete and then tap Delete Voice Recorder Record or play voice recordings 1 Launch the Voice Recorder app 2 Tap to start recording Speak into the m...

Page 86: ...tap the current language to set the voice memo system language My Files Access and manage various files stored in the device Launch the My Files app To check for unnecessary data and free up the device s storage tap Analyse storage To search for files or folders tap Clock Set alarms check the current time in many cities around the world time an event or set a specific duration Launch the Clock app...

Page 87: ...on the Game Launcher screen If you cannot see your games drag the Library panel upwards and tap Add apps Removing a game from Game Launcher Drag the Library panel upwards tap and hold a game and then tap Remove from Game Launcher Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap Game performance Game performance and then select the mode you wan...

Page 88: ...video frame rate to prevent the device from overheating and to stop apps from running in the background when there is not enough memory Navigation button lock Hide the buttons on the navigation bar To display the buttons tap on the navigation bar Touch protection Lock the touchscreen while the game is being played To unlock the touchscreen drag the lock icon in any direction Screenshot Capture scr...

Page 89: ... devices own errors or defects are not covered by the Samsung warranty When errors or defects occur on the connected devices contact the device s manufacturer Sharing content Share content by using various sharing options The following actions are an example of sharing images 1 Launch the Gallery app and select an image 2 Tap and select a sharing method you want You may incur additional charges wh...

Page 90: ...e 1 Open the notification panel swipe downwards and then tap Quick Share to activate it 2 Tap and hold Quick Share The Quick Share settings screen will appear 3 Select an option Contacts only Only allow Samsung users in your contacts to share with your device Everyone Allow any nearby devices to share with your device Link Sharing Share large files Upload files to the Samsung storage server and sh...

Page 91: ...our Bluetooth speaker 1 Make sure that your tablet and your Bluetooth speaker are connected Refer to Pairing with other Bluetooth devices for how to connect 2 On your tablet launch the Settings app tap Connections Bluetooth Advanced and then tap the Music Share switch to activate it You can use additional features such as setting who to share your device with by tapping Music Share 3 On your frien...

Page 92: ...onal features such as setting who to share your device with by tapping Music Share 3 On your tablet open the notification panel swipe downwards and then tap Media 4 Tap Music Share and select your friend s Buds from the detected devices list 5 On your friend s smartphone accept the connection request When you play music via your tablet you can listen to it together via both Buds SmartView View you...

Page 93: ...lide the device into the charging dock to bring the device s connectors and charging dock s charging terminals into contact with each other 2 Open the notification panel and tap Tap here to start Daily Board The Daily Board main screen will appear and you can see the clock weather or calendar Using Daily Board Playing the slide show You can use your device as a picture frame Enjoy slide shows of y...

Page 94: ...settings for slide show such as the image order transition speed and style You can also set the clock or weather information shown on the slide show Time weather and calendar Change the setting for Daily Board main screen Memo Turn the memo feature on Daily Board on or off SmartThings Set the device to show SmartThings devices and scenes on the Daily Board Music Turn the music controller feature o...

Page 95: ...ccomplish tasks you want done on your tablet quickly and easily on a large screen using a keyboard and mouse While using Samsung DeX you can simultaneously use your tablet On tablet screen On external display Use only official Samsung DeX supported accessories that are provided by Samsung Performance problems and malfunctions caused by using accessories that are not officially supported are not co...

Page 96: ...e to switch to Samsung DeX automatically when connecting the Keyboard Cover launch the Settings app tap Advanced features Samsung DeX and then tap the Auto start when Book Cover Keyboard is connected switch to activate it While using the Keyboard Cover you can easily launch Samsung DeX with a simple key combination Fn DeX You can also launch Samsung DeX from quick settings without Keyboard Cover S...

Page 97: ...DMI adaptor and to aTV or monitor s HDMI port 3 On your tablet s screen tap Start Without changing your tablet s screen the Samsung DeX screen will appear on the connectedTV or monitor HDMI adaptor USBType C to HDMI HDMI cable To switch to Samsung DeX directly when connecting the HDMI adaptor launch the Settings app tap Advanced features Samsung DeX and then tap the Auto start when HDMI is connect...

Page 98: ... If the connection request window appears on theTV accept the request 4 Follow the on screen instructions to complete the connection When they are connected the Samsung DeX screen will appear on theTV It is recommended to use a Samsung SmartTV manufactured after 2019 Make sure that screen mirroring is supported on theTV you want to connect to Controlling the Samsung DeX screen Controlling with Key...

Page 99: ...spective device s manual for more information You can set the mouse pointer to flow from the external display to the tablet s screen Launch the Settings app select Samsung DeX Mouse trackpad and then select the Flow pointer to tablet screen switch to activate it You can also use the external keyboard on the tablet s screen ...

Page 100: ... Use your tablet as a touchpad If you double tap on the touchpad you can view the gestures you can use with the touchpad If your tablet s screen turns off press the Side key or double tap the screen to turn on the screen Using the screen keyboard When you enter text to send messages create notes or perform other tasks a screen keyboard will appear automatically on your tablet s screen without conn...

Page 101: ... connectedTV or monitor s display settings To change the audio output tap the status bar select Media and then select a device under Audio output Using the external display and tablet simultaneously While using Samsung DeX you can use separate apps on the external display and your tablet simultaneously For example while watching a video on the connectedTV or monitor you can chat with your friend o...

Page 102: ...Music You can also view the music collections stored on your device and play them Play Movies TV Purchase or rent videos such as movies andTV programmes from Play Store Drive Store your content on the cloud access it from anywhere and share it with others YouTube Watch or create videos and share them with others Photos Search for manage and edit all your pictures and videos from various sources in...

Page 103: ...h On the Settings screen tap Connections Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Refer toWi Fi for more information Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth enabled devices Refer to Bluetooth for more information Flight mode Set the device to disable all wireless functions on your device You c...

Page 104: ...ation about the mobile hotspot refer to Mobile Hotspot Mobile network enabled models You may incur additional charges when using this feature More connection settings Customise settings to control other features Refer to More connection settings for more information Some features may not be available depending on the model Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the...

Page 105: ...hich have contacts each other and the screen of the other device must be turned on 1 On the Settings screen tap Connections Wi Fi and tap the switch to activate it 2 Select a network from theWi Fi networks list 3 Tap Request password 4 Accept the share request on the other device TheWi Fi password is entered on your device and it is connected to the network Wi Fi Direct Wi Fi Direct connects devic...

Page 106: ...h to activate it The detected devices will be listed 2 Select a device to pair with If the device you want to pair with is not on the list set the device to enter Bluetooth pairing mode Refer to the other device s user manuals Your device is visible to other devices while the Bluetooth settings screen is open 3 Accept the Bluetooth connection request on your device to confirm The devices will be c...

Page 107: ...ork For example you can set the device to use only mobile data for apps that you want to keep secure or streaming apps that can be disconnected Even if you do not deactivate theWi Fi feature the apps will launch using the mobile data On the Settings screen tap Connections Data usage Mobile data only apps tap the switch to activate it and then tap the switches next to the apps you want You may incu...

Page 108: ...he device You can search for available printers or add one manually to print files Refer to Printing for more information VPN Set up virtual private networks VPNs on your device to connect to a school or company s private network Private DNS Set the device to use the security enhanced private DNS Ethernet When you connect an Ethernet adaptor you can use a wired network and configure network settin...

Page 109: ...lent mode for a certain period Ringtone Change the call ringtone Notification sound Change the notification sound System sound theme Change the sound to use for certain actions such as charging the device Volume Adjust the device s volume level System sound Set the device to sound for actions such as controlling the touchscreen Sound quality and effects Set the device s sound quality and effects R...

Page 110: ... UHQ upscaler Enhance the sound resolution of music and videos when using wired earphones Adapt sound Set the best sound for you Depending on the model you must connect an earphone to use some features Separate app sound Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset For example you can listen to the Navigation app through your device s speaker...

Page 111: ...duce eye strain by applying the dark theme when using the device at night or in a dark place You can set a schedule for applying dark mode The dark theme may not be applied in some apps Brightness Adjust the brightness of the display Adaptive brightness Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions Eye comfort shield Reduce ...

Page 112: ...een Options Change the settings for the locked screen On the Settings screen tap Lock screen Screen lock type Change the screen lock method Smart Lock Set the device to unlock itself when trusted locations or devices are detected Refer to Smart Lock for more information Secure lock settings Change screen lock settings for the selected lock method Wallpaper services Set the device to use wallpaper ...

Page 113: ...ck screen Smart Lock and follow the on screen instructions to complete the setup This feature will be available to use after you set a screen lock method If you do not use your device for four hours or when you turn on the device you must unlock the screen using the pattern PIN or password you set Biometrics and security Options Change the settings for securing the device On the Settings screen ta...

Page 114: ...s Configure additional security settings Some features may not be available depending on the service provider or model Face recognition You can set the device to unlock the screen by recognising your face If you use your face as a screen lock method your face cannot be used to unlock the screen for the first time after turning on the device To use the device you must unlock the screen using the pa...

Page 115: ...not and tap Continue 5 Position your face inside the frame on the screen The camera will scan your face If unlocking the screen with your face is not working properly tap Remove face data to remove your registered face and register your face again To enhance the face recognition tap Add alternative look and add an alternate appearance Unlocking the screen with your face You can unlock the screen w...

Page 116: ...proved sharing methods such as USB orWi Fi Direct Attempting to customise the operating system or modifying software will cause Secure Folder to be automatically locked and inaccessible Before saving data in Secure Folder make sure to back up a copy of the data in another secure location Setting up Secure Folder 1 Launch the Settings app and tap Biometrics and security Secure Folder 2 Follow the o...

Page 117: ...rom the original folder and moved to Secure Folder To copy items tap Copy The method for moving content may vary depending on the content type Moving content from Secure Folder Move content from Secure Folder to the corresponding app in the default storage The following actions are an example of moving an image from Secure Folder to the default storage 1 Launch the Secure Folder app and tap Galler...

Page 118: ...the notification panel swipe downwards and then tap Secure Folder to deactivate the feature If you want to show the Secure Folder again launch the Settings app tap Biometrics and security Secure Folder and then tap the Show icon on Apps screen switch to activate it Uninstalling Secure Folder You can uninstall Secure Folder including the content and apps in it Launch the Secure Folder app and tap S...

Page 119: ...Wi Fi network service provider or model Selecting apps to protect using SecureWi Fi Select apps to protect using SecureWi Fi so that you can safely protect data such as your password or your activity in apps from being accessed by others On the Settings screen tap Biometrics and security SecureWi Fi Protected apps and tap the switches next to the apps you want to protect using SecureWi Fi Some app...

Page 120: ...der or model Location Change settings for location information permissions On the Settings screen tap Location App permissions View the list of apps that have permission to access the device s location and edit the permission settings Improve accuracy Set the device to use theWi Fi or Bluetooth feature to increase the accuracy of your location information even when the features are deactivated Rec...

Page 121: ...ature may not be available depending on the region or service provider Samsung Cloud Back up your data and settings and restore the previous device s data and settings even when you do not have it Refer to Samsung Cloud for more information Google Drive Keep your personal information app data and settings safe on your device You can back up your sensitive information You must sign in to your Googl...

Page 122: ...ata used during a guest session is temporarily stored Each time you use this account you are asked whether to continue the previous guest session or reset it New user This account allows users to access their own apps and content and customise the device settings that affect all accounts New restricted account A restricted account can only access the apps and content allowed by the administrator a...

Page 123: ...p Accounts and backup Users To delete a user account tap the user account you want to delete and tap Delete user To change account settings tap user account and change the settings Samsung Cloud Back up your device s data to Samsung Cloud and restore it later Backing up data You can back up your device s data to Samsung Cloud 1 On the Settings screen tap Accounts and backup and tap Back up data un...

Page 124: ...vanced features Options Activate advanced features and change the settings that control them On the Settings screen tap Advanced features Call text on other devices Use your device s calling and messaging features on other devices signed in to your Samsung account Continue apps on other devices Use your device s apps on other devices signed in to your Samsung account Samsung DeX Set the device to ...

Page 125: ...tures may not be available depending on the service provider or model Motions and gestures Activate the motion feature and configure settings On the Settings screen tap Advanced features Motions and gestures Double tap to turn on screen Set the device to turn on the screen by double tapping anywhere on the screen while the screen is turned off Double tap to turn off screen Set the device to turn o...

Page 126: ...me mode to reduce eye strain before sleeping and prevent your sleep from being disturbed Parental controls Manage your children s digital use Battery and device care Introduction The device care feature provides an overview of the status of your device s battery storage memory and system security You can also automatically optimise the device with a tap of your finger Optimising your device On the...

Page 127: ...used and available memory On the Settings screen tap Battery and device care Storage To delete files or uninstall apps that you do not use anymore select a category Then tap and hold or select an item and tap Delete or Uninstall The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory The availa...

Page 128: ...o control how the device displays the time and date If the battery remains fully discharged the time and date is reset Samsung Keyboard settings Change the settings for the Samsung keyboard Keyboard list and default Select a keyboard to use by default and change the keyboard settings Physical keyboard Change the settings for an external keyboard Mouse and trackpad Change the settings for an extern...

Page 129: ...d for you Check the accessibility features you are currently using and see other recommended features TalkBack ActivateTalkBack which provides voice feedback To view help information to learn how to use this feature tap Settings Tutorial and help Visibility enhancements Customise the settings to improve accessibility for visually impaired users Hearing enhancements Customise the settings to improv...

Page 130: ...ment Security updates information Security updates are provided to strengthen the security of your device and protect your personal information For security updates for your model visit security samsungmobile com The website supports only some languages About tablet Access your device s information On the Settings screen tap About tablet To change your device s name tap Edit Status information Vie...

Page 131: ...ature by using the Lock SIM card menu PUK Your SIM or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service erro...

Page 132: ...utions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Side key and theVolume Down key simultaneously for more than 7 seconds to restart it Resetting the device If the methods ...

Page 133: ...nnectivity problems due to issues with the service provider s base station Move to another area and try again When using the device while moving wireless network services may be disabled due to issues with the service provider s network The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly Visit a Samsung Service Centre and have the batter...

Page 134: ...a files If you receive error messages or multimedia files do not play when you open them on your device try the following Free some memory by transferring files to a computer or deleting files from your device Ensure that the music file is not Digital Rights Management DRM protected If the file is DRM protected ensure that you have the appropriate licence or key to play the file Ensure that the fi...

Page 135: ...tion when performing the reset If the tips above do not solve the problem contact a Samsung Service Centre The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the status bar downwards and then drag the notification panel downwards Tap Quick panel layout and tap the Show brightness control above notifications switch to activate it A...

Page 136: ...up storage space The Home button does not appear The navigation bar containing the Home button may disappear while using certain apps or features To view the navigation bar drag upwards from the bottom of the screen Removing the battery To remove the battery contact an authorised service centre To obtain battery removal instructions please visit www samsung com global ecodesign_energy For your saf...

Page 137: ...ion storage and retrieval system Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co Ltd Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are tradema...

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