Samsung SM-T509 User Manual Download Page 1

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www.samsung.com

USER MANUAL

English. 09/2022. Rev.1.0

SM-T509

Summary of Contents for SM-T509

Page 1: ...www samsung com USER MANUAL English 09 2022 Rev 1 0 SM T509 ...

Page 2: ...pps and features 29 Installing or uninstalling apps 30 Phone 33 Contacts 35 Messages 37 Internet 38 Camera 46 Gallery 50 Multi window 52 Samsung Notes 52 Samsung Members 53 Samsung Kids 54 SamsungTV Plus 54 Galaxy Shop 54 Calendar 55 Reminder 56 Voice Recorder 56 My Files 56 Clock 56 Calculator 57 Sharing content 58 SmartView 59 Samsung Flow 60 Google apps Settings 61 Introduction 61 Samsung accou...

Page 3: ...ck screen 72 Smart Lock 72 Biometrics and security 73 Face recognition 75 Privacy 75 Location 75 Safety and emergency 76 Accounts and backup 77 Users 78 Samsung Cloud 79 Google 79 Advanced features 80 Motions and gestures 80 Dual Messenger 81 DigitalWellbeing and parental controls 81 Battery and device care 81 Optimising your device 82 Battery 82 Storage 82 Memory 83 Device protection 83 Apps 83 G...

Page 4: ... and functions Multipurpose jack USB Type C Earphone jack SIM card Memory card tray Side key Speaker Speaker Microphone Touchscreen Volume key Microphone Light sensor Front camera GPS antenna Speaker Speaker Main antenna Rear camera ...

Page 5: ...microphone speaker or receiver the device s sound may become quiet or certain features may not work If you attempt to remove the dust or foreign materials with a sharp object the device may be damaged and its appearance may be affected Connectivity problems and battery drain may occur in the following situations If you attach metallic stickers on the antenna area of the device If you attach a devi...

Page 6: ...a screenshot Press and hold simultaneously to turn off the device Setting the Side key Select an app or feature to launch by pressing the Side key twice Launch the Settings app tap Advanced features Side key and then select an option you want Soft buttons Back button Home button Recents button When you turn on the screen the soft buttons will appear at the bottom of the screen Refer to Navigation ...

Page 7: ...e care Battery More battery settings and then activate the feature you want Fast charging To use the fast charging feature use a battery charger that supports Adaptive fast charging You can charge the battery more quickly while the device or its screen is turned off Reducing the battery consumption Your device provides various options that help you conserve battery power Optimise the device using ...

Page 8: ...ic socket and easily accessible while charging If the battery is completely discharged the device cannot be turned on immediately when the charger is connected Allow a depleted battery to charge for a few minutes before turning on the device If you use multiple apps at once network apps or apps that need a connection to another device the battery will drain quickly To avoid losing power during a d...

Page 9: ...nd gently press the SIM or USIM card into the tray to secure it 4 Insert the tray back into the tray slot Use only a nano SIM card Use caution not to lose or let others use the SIM or USIM card Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged If the card is not f...

Page 10: ...into the tray to secure it 4 Insert the tray back into the tray slot Some memory cards may not be fully compatible with the device Using an incompatible card may damage the device or the memory card or corrupt the data stored in it Use caution to insert the memory card right side up Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged When you remove the tr...

Page 11: ...d tap Battery and device care Storage 2 Swipe to the left to view the SD card page 3 Tap Unmount Do not remove external storage such as a memory card or USB storage while the device is transferring or accessing information or right after transferring data Doing so can cause data to be corrupted or lost or cause damage to the external storage or device Samsung is not responsible for losses includin...

Page 12: ...old the Side key Alternatively open the notification panel swipe downwards and then tap 2 Tap Power off To restart the device tap Restart Forcing restart If your device is frozen and unresponsive press and hold the Side key and theVolume Down key simultaneously for more than 7 seconds to restart it Initial setup When you turn on your device for the first time or after performing a data reset follo...

Page 13: ...g account If you do not have a Samsung account tap Create account Finding your ID and resetting your password If you forget your Samsung account ID or password tap Find ID or Forgot password on the Samsung account sign in screen You can find your ID or reset your password after you enter the required information Signing out of your Samsung account When you sign out of your Samsung account your dat...

Page 14: ...you do not have the app download it from Galaxy Store or Play Store 2 On your device launch the Settings app and tap Accounts and backup Bring data from old device 3 Place the devices near each other 4 On the previous device tap Send data Wireless 5 On your device tap Receive data select your previous device s operating system and then tap Wireless 6 On the previous device tap Allow 7 On your devi...

Page 15: ...ice 1 On the computer visit www samsung com smartswitch to download Smart Switch 2 On the computer launch Smart Switch If your previous device is not a Samsung device back up data to a computer using a program provided by the device s manufacturer Then skip to the fifth step 3 Connect your previous device to the computer using the device s USB cable 4 On the computer follow the on screen instructi...

Page 16: ...part or pinch on the screen Do not allow the touchscreen to come into contact with other electrical devices Electrostatic discharges can cause the touchscreen to malfunction To avoid damaging the touchscreen do not tap it with anything sharp or apply excessive pressure to it with your fingertips It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doin...

Page 17: ...pps Home Tap to return to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar Launch the Settings app tap Display Navigation bar and then tap Swipe gestures under Navigation type The navigation bar will be hidden and the gesture hints will appear Tap...

Page 18: ... upwards to open the Apps screen To return to the Home screen swipe upwards or downwards on the Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen Finder Favourite apps If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area tap Settings and then tap the Show Apps screen but...

Page 19: ... settings for the Home screen and the locked screen Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Select a widget and tap Add The widget will be added on the Home screen Settings Configure settings for the Home screen such as the screen layout Displaying all apps on the Home screen Without using a separate Apps sc...

Page 20: ...shortcut to an app on the Home screen tap and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts area at the bottom of the Home screen Creating folders Create folders and gather similar apps to quickly access and launch apps On the Home screen or the Apps screen tap and hold an app ...

Page 21: ...deleted The folder s apps will be relocated to the Apps screen Edge panel You can quickly access your favourite apps and features from the Edge panels Drag the Edge panel handle towards the centre of the screen If the Edge panel handle is not visible launch the Settings app tap Display and then tap the Edge panels switch to activate it Edge panel Edge panel settings Edge panel handle ...

Page 22: ...sonal information by preventing others from accessing your device After setting the screen lock method the device will require an unlock code whenever unlocking it You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit Launch the Settings app tap Lock screen Secure lock settings unlock the screen using the...

Page 23: ...ivated Mute mode Flight mode activated Error occurred or caution required Battery charging Battery power level The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Some indicator icons appear only when you open the notification panel The indicator icons may appear differently depending on the service provider or model ...

Page 24: ...ous actions Clear all notifications Launch Settings Access the notification settings Quick setting buttons Using quick setting buttons Tap quick setting buttons to activate certain features Swipe downwards on the notification panel to view more buttons To add more buttons tap Adjust the brightness of the display Quick setting buttons Control connected nearby devices Control media on your device an...

Page 25: ...it Screen capture and screen record Screen capture Capture a screenshot while using the device Press the Side key and theVolume Down key simultaneously You can view the captured screenshots in Gallery It is not possible to capture a screenshot while using some apps and features After capturing a screenshot use the following options on the toolbar at the bottom of the screen Capture the current con...

Page 26: ...elect a sound setting and tap Start recording After a countdown recording will start To write or draw on the screen tap 3 When you are finished recording the video tap You can view the video in Gallery To change the screen recorder settings launch the Settings app and tap Advanced features Screenshots and screen recorder Entering text Keyboard layout A keyboard appears automatically when you enter...

Page 27: ... and then select the keyboard type you want If the keyboard button does not appear on the navigation bar launch the Settings app tap General management Keyboard list and default and then tap the Keyboard button on navigation bar switch to activate it Additional keyboard functions Enter emojis stickers and more Add an item from the clipboard Switch to the split keyboard Switch to the floating keybo...

Page 28: ...n the service provider or model Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inserted and tap Paste To paste text that you have previously copied tap Clipboard and select the text ...

Page 29: ...tings tap Menu Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Browse apps by category or search for apps by keyword To change the auto update settings tap your account icon tap Settings Network preferences Auto update apps and then select an option Managing apps Uninstalling or disabling apps Tap and hold an app and select an option Unins...

Page 30: ...nd tap Apps Permission manager Select an item and select an app If you do not grant permissions to apps the basic features of the apps may not function properly Phone Introduction Make or answer voice and video calls The Call text on other devices feature allows you to use calling and messaging features on your tablet with your smartphone number On your tablet and smartphone launch the Settings ap...

Page 31: ...l or text switch to activate it Using speed dial To set a number to speed dial launch the Phone app tap Keypad or Contacts Speed dial numbers select a speed dial number and then add a phone number To make a call tap and hold a speed dial number on the keypad For speed dial numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 1...

Page 32: ...elect contacts or phone numbers and then tap Done To manually enter a number tap Add phone number enter a phone number and then tap When blocked numbers try to contact you you will not receive notifications The calls will be logged in the call log You can also block incoming calls from people that do not show their caller ID Tap the Block unknown private numbers switch to activate the feature Opti...

Page 33: ...ing on the service provider or model Contacts Introduction Create new contacts or manage contacts on the device Adding contacts Creating a new contact 1 Launch the Contacts app and tap 2 Select a storage location 3 Enter contact information and tap Save Importing contacts Add contacts by importing them from other storages to your device 1 Launch the Contacts app and tap Manage contacts Import or e...

Page 34: ... app Tap at the top of the contacts list and enter search criteria Tap the contact Then take one of the following actions Make a voice call Make a video call Compose a message Compose an email Deleting contacts 1 Launch the Contacts app and tap Delete contacts 2 Select contacts and tap Delete To delete contacts one by one tap a contact from the contacts list and tap More Delete Sharing contacts Yo...

Page 35: ...charges for sending or receiving messages when you are roaming The Call text on other devices feature allows you to use calling and messaging features on your tablet with your smartphone number On your tablet and smartphone launch the Settings app tap Advanced features and then tap the Call text on other devices switch to activate it You must register and sign in to the same Samsung account on the...

Page 36: ...nt size spread two fingers apart or pinch on the screen Sorting messages You can sort messages by category and manage them easily Launch the Messages app and tap Conversations If the category option does not appear tap at the top of the messages list tap Settings and then tap the Conversation categories switch to activate it Deleting messages Tap and hold a message to delete then tap Delete Changi...

Page 37: ...ges More options Refresh the current webpage Manage tabs Use secret mode View your bookmarks Using secret mode If you set a password for secret mode you can prevent others from viewing your search history browsing history bookmarks and saved pages 1 Tap Turn on Secret mode 2 Tap the Lock Secret mode switch to activate it tap Start and then set a password for secret mode In secret mode the device w...

Page 38: ...e Camera app You can also launch the app by pressing the Side key twice quickly or dragging to the left on the locked screen Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turned off while the screen lock method is set The camera automatically shuts off when unused Some methods may not be available depending on the service provide...

Page 39: ...again Make sure that the lens is not damaged or contaminated Otherwise the device may not work properly in some modes that require high resolutions Your device s camera features a wide angle lens Minor distortion may occur in wide angle pictures or videos and does not indicate device performance problems The maximum capacity for recording a video may vary depending on the resolution The camera may...

Page 40: ...posure setting will be locked The setting remains locked even after you take a picture This feature may not be available depending on the shooting mode Using the camera button Tap and hold the camera button to record a video To take burst shots swipe the camera button to the edge of the screen and hold it If you add another camera button you can move it anywhere on the screen and take pictures mor...

Page 41: ...ding on the model or shooting mode Photo mode The camera adjusts the shooting options automatically depending on the surroundings to capture pictures easily On the shooting modes list tap PHOTO and tap to take a picture Taking selfies You can take self portraits with the front camera 1 On the preview screen swipe upwards or downwards or tap to switch to the front camera for self portraits 2 Face t...

Page 42: ... the shooting modes list tap PORTRAIT 2 Drag the background blur adjustment bar to adjust the blur level 3 When Ready appears on the preview screen tap to take a picture Background blur adjustment bar Use this feature in a place that has sufficient light The background blur may not be applied properly in the following conditions The device or the subject is moving The subject has a similar colour ...

Page 43: ... modes list tap MORE FOOD 2 Tap the screen and drag the circular frame over the area to highlight The area outside the circular frame will be blurred To resize the circular frame drag a corner of the frame 3 Tap and drag the adjustment bar to adjust the colour tone 4 Tap to take a picture Panorama mode Using panorama mode take a series of pictures and then stitch them together to create a wide sce...

Page 44: ...automatically depending on the subject or scene Scan QR codes Set the device to scan QR codes from the preview screen Pictures Swipe Shutter button to edge to Select an action to perform when you swipe the camera button to the edge of the screen and hold it Save selfies as previewed Set the device to save pictures as they appear on the preview screen when taken with the front camera without flippi...

Page 45: ...oad them to the Internet To avoid this deactivate the location tag setting Shooting methods Select additional shooting methods for taking a picture or recording a video Settings to keep Keep the last settings you used such as the shooting mode when you launch the camera Storage location Select the memory location for storage This feature will appear when you insert a memory card Watermark Add a wa...

Page 46: ...features 46 Gallery Introduction View images and videos stored in your device You can also manage images and videos by album or create stories Using Gallery Launch the Gallery app Search for images More options ...

Page 47: ...ns Delete the image Share the image with others Modify the image View the content on a large screen using the SmartView feature Add the image to favourites Cropping enlarged images 1 Launch the Gallery app and select an image 2 Spread two fingers apart on the area you want to save and tap The cropped area will be saved as a file Saved image thumbnail ...

Page 48: ... Configure the caption settings Rewind or fast forward by dragging the bar Create an animated GIF More options Rotate the screen Skip to the next video Tap and hold to fast forward Pause and resume playback Change the screen ratio View the content on a large screen using the SmartView feature Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your ...

Page 49: ...een instructions to complete the sync The Gallery app and the cloud will be synced When your Gallery app is synced with the cloud pictures and videos you take will also be saved in the cloud You can view images and videos saved in the cloud in your Gallery app and from other devices When you connect your Samsung account and Microsoft account you can set the cloud storage as Microsoft OneDrive Dele...

Page 50: ...ap Open in split screen view 3 On the apps list select another app to launch Launching apps from the Edge panel 1 While using an app drag the Edge panel handle towards the centre of the screen 2 Tap and hold an app drag it to the left and then drop it where Drop here to open appears The selected app will launch in the split screen view You can set to launch an app in the split screen view by tappi...

Page 51: ...ximised Pop up view 1 Tap the Recents button to open the list of recently used apps 2 Swipe to the left or right tap an app s icon and then tap Open in pop up view The app screen will appear in the pop up view If you tap the Home button while using a pop up window the window will be minimised and displayed as an app icon To use the pop up window again tap the app icon Launching apps from the Edge ...

Page 52: ...ished composing the note tap the Back button to save it If you want to save the note in another file format tap Save as file Deleting notes Tap and hold a note to delete and tap Delete Samsung Members Samsung Members offers support services to customers such as device problem diagnosis and lets users submit questions and error reports You can also share information with others in the Galaxy users ...

Page 53: ...he first time or after performing a data reset follow the on screen instructions to complete the setup On the Samsung Kids screen select the app you want to use Your preset screen lock method or your created PIN will be used when activating the Parental controls feature or closing Samsung Kids Using parental control features You can configure the settings for Samsung Kids and view the usage histor...

Page 54: ...he region Calendar Manage your schedule by entering upcoming events in your planner Creating events 1 Launch the Calendar app and tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details and tap Save Syncing events with your accounts 1 Launch the Settings app tap Accounts and backup Manage accounts and then select the account to sync w...

Page 55: ...con will be added to the Apps screen Creating reminders 1 Launch the Reminder app 2 Tap enter the details and then tap Save Completing reminders On the reminders list tap or select a reminder and tap Complete Restoring reminders Restore reminders that have been completed 1 On the reminders list tap Completed 2 Select a category and tap Edit 3 Select a reminder to restore and tap Restore Reminders ...

Page 56: ... Launch the My Files app To check for unnecessary data and free up the device s storage tap Analyse storage To search for files or folders tap Clock Set alarms check the current time in many cities around the world time an event or set a specific duration Launch the Clock app Calculator Perform simple or complex calculations Launch the Calculator app You can see the calculation history on the scre...

Page 57: ... then tap Quick Share to activate it If you cannot find Quick Share on the quick panel tap and drag the button over to add it 3 Tap Quick Share and select a device to transfer the image to 4 Accept the file transfer request on the other device This feature does not support sharing videos withTVs or SmartThings supported devices To watch videos onTV use the SmartView feature Setting who can find yo...

Page 58: ... link copied to the clipboard Share link using app Share the link by selecting an app Share using QR code Share the link with the created QR code SmartView View your device s displayed content on a large screen by connecting your device to a screen mirroring enabledTV or monitor 1 Open the notification panel swipe downwards and then tap SmartView 2 Select a device to mirror your device s screen Wh...

Page 59: ...low 2 On your tablet launch the Samsung Flow app and tap Connect to phone If your tablet is connected to a computer tap Connect to phone 3 Select your smartphone from the detected devices list If the connection method selection pop up window appears select the method you want 4 Confirm the passkey on both devices The devices will be connected Connecting to a computer 1 On your tablet launch the Sa...

Page 60: ...c You can also view the music collections stored on your device and play them Google Play Movies TV Purchase or rent videos such as movies andTV programmes from Play Store Drive Store your content on the cloud access it from anywhere and share it with others YouTube Watch or create videos and share them with others Photos Search for manage and edit all your pictures and videos from various sources...

Page 61: ... On the Settings screen tap Connections Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Refer toWi Fi for more information Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth enabled devices Refer to Bluetooth for more information Flight mode Set the device to disable all wireless functions on your device You ca...

Page 62: ... mobile hotspot refer to Mobile Hotspot You may incur additional charges when using this feature More connection settings Customise settings to control other features Refer to More connection settings for more information Some features may not be available depending on the model Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Connecting...

Page 63: ...t Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth enabled devices Precautions for using Bluetooth Samsung is not responsible for the loss interception or misuse of data sent or received via Bluetooth Always ensure that you share and receive data with devices that are trusted and properly secured If there are obstacles between the devices the operating distance may be r...

Page 64: ... to confirm The devices will be connected when the other device accepts the Bluetooth connection request To unpair the devices tap next to the device name to unpair and tap Unpair Sending and receiving data Many apps support data transfer via Bluetooth You can share data such as contacts or media files with other Bluetooth devices The following actions are an example of sending an image to another...

Page 65: ...twork For example you can set the device to use only mobile data for apps that you want to keep secure or streaming apps that can be disconnected Even if you do not deactivate theWi Fi feature the apps will launch using the mobile data On the Settings screen tap Connections Data usage Mobile data only apps and tap the switches next to the apps you want You may incur additional charges when using t...

Page 66: ...connect to Printing Configure settings for printer plug ins installed on the device You can search for available printers or add one manually to print files Refer to Printing for more information VPN Set up virtual private networks VPNs on your device to connect to a school or company s private network Private DNS Set the device to use the security enhanced private DNS Ethernet When you connect an...

Page 67: ...ngs screen tap Sound Sound mode Set the device to use sound mode or silent mode Temporary mute Set the device to use silent mode for a certain period Ringtone Change the call ringtone Notification sound Change the notification sound Volume Adjust the device s volume level System sound Set the device to sound for actions such as controlling the touchscreen Sound quality and effects Set the device s...

Page 68: ...mes while playing games Depending on the model you must connect an earphone to use some features Separate app sound Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset For example you can listen to the Navigation app through your device s speaker while listening to playback from the Music app through the vehicle s Bluetooth speaker 1 On the Settings...

Page 69: ...s Display Change the display and the Home screen settings On the Settings screen tap Display Light Dark Activate or deactivate dark mode Dark mode settings Reduce eye strain by applying the dark theme when using the device at night or in a dark place You can set a schedule for applying dark mode The dark theme may not be applied in some apps Brightness Adjust the brightness of the display Adaptive...

Page 70: ...r settings Refer to Navigation bar soft buttons for more information Screen saver Set the device to launch a screensaver when the device is charging Some features may not be available depending on the model Wallpaper and style Change the wallpaper settings for the Home screen and the locked screen On the Settings screen tap Wallpaper and style Home screen Configure settings for the Home screen suc...

Page 71: ...colour of the clock on the locked screen Roaming clock Change the clock to show both the local and home time zones on the locked screen when roaming Widgets Change the settings of the items displayed on the locked screen Contact information Set the device to show contact information such as your email address on the locked screen Notifications Set how to show notifications on the locked screen Sho...

Page 72: ...e device On the Settings screen tap Biometrics and security Face recognition Set the device to unlock the screen by recognising your face Refer to Face recognition for more information More biometrics settings Change the settings for biometric data You can also view the version of the biometrics security patch and check for updates Google Play Protect Set the device to check for harmful apps and b...

Page 73: ...ock the screen using the pattern PIN or password you set when registering the face Be careful not to forget your pattern PIN or password If you change the screen lock method to Swipe or None which are not secure all of your biometric data will be deleted Precautions for using face recognition Before using the face recognition to unlock your device keep the following precautions in mind Your device...

Page 74: ... your face instead of using a pattern PIN or password 1 On the Settings screen tap Biometrics and security Face recognition 2 Unlock the screen using the preset screen lock method 3 Tap the Face unlock switch to activate it 4 On the locked screen look at the screen When your face is recognised you can unlock the screen without using any additional screen lock method If your face is not recognised ...

Page 75: ...ormation permissions On the Settings screen tap Location App permissions View the list of apps that have permission to access the device s location and edit the permission settings Location services View the location services your device is using Recent access View which apps request your current location information Safety and emergency Manage your medical information and emergency contacts You c...

Page 76: ...ture may not be available depending on the region or service provider Samsung Cloud Back up your data and settings and restore the previous device s data and settings even when you do not have it Refer to Samsung Cloud for more information Google Drive Keep your personal information app data and settings safe on your device You can back up your sensitive information You must sign in to your Google...

Page 77: ...gement You can add or delete user accounts only when using this account Guest This account allows guests to access the device Information and data used during a guest session is temporarily stored Each time you use this account you are asked whether to continue the previous guest session or reset it New user This account allows users to access their own apps and content and customise the device se...

Page 78: ...s screen tap Accounts and backup and tap Back up data under Samsung Cloud 2 Tap the switches next to the items you want to back up and tap Back up now 3 Tap Done Some data will not be backed up To check which data will be backed up on the Settings screen tap Accounts and backup and tap Back up data under Samsung Cloud To view the backup data for other devices in your Samsung Cloud on the Settings ...

Page 79: ...your device s features on the vehicle s display Quick Share Change the Quick Share settings Refer to Quick Share for more information Labs Use new features of the device Side key Select an app or feature to launch using the Side key Refer to Setting the Side key for more information Motions and gestures Activate the motion feature and configure settings Refer to Motions and gestures for more infor...

Page 80: ... separate accounts for the same messenger app 1 On the Settings screen tap Advanced features Dual Messenger Supported apps will appear 2 Tap the switch of an app to install the second app The second app will be installed The second app s icon will be displayed with Second app The Dual Messenger feature may not be available depending on the app Some features of the app may be limited for the second...

Page 81: ... device and stay focused on what you want You can use the apps you allowed to be used in focus mode Bedtime mode Activate bedtime mode to reduce eye strain before sleeping and prevent your sleep from being disturbed Parental controls Manage your children s digital use Battery and device care Introduction The device care feature provides an overview of the status of your device s battery storage me...

Page 82: ...ttery power runs out Usage time left may vary depending on your device settings and operating conditions You may not receive notifications from some apps that use power saving mode Storage Check the status of the used and available memory On the Settings screen tap Battery and device care Storage To delete files or uninstall apps that you do not use anymore select a category Then tap and hold or s...

Page 83: ... more information Text to speech output Change the settings for text to speech features used when TalkBack is activated such as languages speed and more Date and time Access and alter the settings to control how the device displays the time and date If the battery remains fully discharged the time and date is reset Samsung Keyboard settings Change the settings for the Samsung keyboard Keyboard lis...

Page 84: ...nfigure various settings to improve accessibility to the device On the Settings screen tap Accessibility Recommended for you Check the accessibility features you are currently using and see other recommended features TalkBack ActivateTalkBack which provides voice feedback To view help information to learn how to use this feature tap Settings Tutorial and help Visibility enhancements Customise the ...

Page 85: ... update If emergency software updates are released for your device s security and to block new types of security threats they will be installed automatically without your agreement Security updates information Security updates are provided to strengthen the security of your device and protect your personal information For security updates for your model visit security samsungmobile com The website...

Page 86: ...formation such as the SIM card status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source licence Software information View the device s software information such as its operating system version and firmware version Battery information View the device s battery status and information ...

Page 87: ...sed by edited registry settings or modified operating system software Attempting to customise the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely...

Page 88: ...eceive approval from the Federal Communications Commission FCC If your device is approved by the FCC you can view the FCC ID of the device To view the FCC ID launch the Settings app and tap About tablet Status information If your device does not have an FCC ID it means that the device has not been authorised for sale in the U S or its territories and may only be brought to the U S for the owner s ...

Page 89: ...ances and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subjec...

Page 90: ...in If the lower part of the device overheats it could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging or fast charging feature is only available on supported...

Page 91: ...g the mobile hotspot and tethering feature When using the device in areas with weak signals or no reception When charging the battery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the latest software C...

Page 92: ...ture the device will turn off Do not use the device until the device s temperature drops below the specified level If the second warning message appears during an emergency call the call will not be disconnected by a forced shut down Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution to avoid shortening the battery s lifespa...

Page 93: ... disable this feature by using the Lock SIM card menu PUK Your SIM or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network...

Page 94: ...Service Centre or an authorised service centre Your device freezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre or an authorised service centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unres...

Page 95: ...lume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service provider s base station Move to another area and try again When using the d...

Page 96: ...tips contact a Samsung Service Centre or an authorised service centre Picture quality is poorer than the preview The quality of your pictures may vary depending on the surroundings and the photography techniques you use If you take pictures in dark areas at night or indoors image noise may occur or images may be out of focus Error messages appear when opening multimedia files If you receive error ...

Page 97: ...ooth range 10 m On your device launch the Settings app tap Connections and then tap the Bluetooth switch to re activate it On your device launch the Settings app tap General management Reset Reset network settings Reset settings Reset to reset network settings You may lose registered information when performing the reset If the tips above do not solve the problem contact a Samsung Service Centre o...

Page 98: ...ssary data such as cache using the device care feature or manually delete unused apps or files to free up storage space The Home button does not appear The navigation bar containing the Home button may disappear while using certain apps or features To view the navigation bar drag upwards from the bottom of the screen Removing the battery To remove the battery contact an authorised service centre T...

Page 99: ...ion storage and retrieval system Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co Ltd Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are tradema...

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