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www.samsung.com

User Manual

SM-T285YD

English. 07/2016. Rev.1.0

Summary of Contents for SM-T285YD

Page 1: ...www samsung com User Manual SM T285YD English 07 2016 Rev 1 0 ...

Page 2: ...xt 30 Screen capture 30 Opening apps 31 Multi window 35 Device and data management Applications 39 Installing or uninstalling apps 40 My Files 41 Phone 45 Contacts 46 Messages 48 Internet 49 Email 50 Camera 55 Gallery 57 Smart Manager 59 S Planner 61 Video 62 Memo 62 Clock 64 Calculator 64 Radio 66 Google apps Settings 68 Introduction 68 Wi Fi 70 Bluetooth 72 Flight mode 72 Mobile hotspot and teth...

Page 3: ...cations 76 Display 77 Motions and gestures 77 Applications 77 Wallpaper 77 Themes 78 Lock screen and security 78 Privacy 79 Accessibility 79 Accounts 80 Backup and reset 81 Language and input 81 Battery 82 Storage 82 Date and time 83 User manual 83 About device Appendix 84 Troubleshooting ...

Page 4: ...provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media r Default apps that come with the device are subject to updates and may no longer be supported without prior notice If you have questions about an app provided with the device contac...

Page 5: ...upplied items are designed only for this device and may not be compatible with other devices r Appearances and specifications are subject to change without prior notice r You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase r Use only Samsung approved accessories Using unapproved accessories may cause the performance...

Page 6: ...ouchscreen Receiver Recents key Home key Volume key Power key Front camera Headset jack Microphone Back key Rear camera GPS antenna Loud speaker Flash Multipurpose jack Main antenna Main antenna Memory card slot SIM card tray ...

Page 7: ...commended Unapproved screen protectors may cause the sensors to malfunction r Do not allow water to contact the touchscreen The touchscreen may malfunction in humid conditions or when exposed to water Keys Key Function Power r Press and hold to turn the device on or off r Press to turn on or lock the screen Recents r Tap to open the list of recent apps r Tap and hold to launch the split screen vie...

Page 8: ...ting the charger improperly may cause serious damage to the device Any damage caused by misuse is not covered by the warranty 2 Plug the USB power adaptor into an electric socket 3 After fully charging disconnect the device from the charger First unplug the charger from the device and then unplug it from the electric socket To save energy unplug the charger when not in use The charger does not hav...

Page 9: ...ot in use r Deactivate theWi Fi feature when not in use r Deactivate auto syncing of apps r Decrease the backlight time r Decrease the screen brightness Battery charging tips and precautions r When the battery power is low the battery icon appears empty r If the battery is completely discharged the device cannot be turned on immediately when the charger is connected Allow a depleted battery to cha...

Page 10: ...tery Power saving mode and then tap the switch to activate it To automatically activate power saving mode when the remaining battery power reaches the preset level tap Start power saving and select an option Ultra power saving mode Use this mode to extend the device s battery power In ultra power saving mode the device performs the following r Restricts the available apps to essential and selected...

Page 11: ...ot responsible for any damages or inconveniences caused by lost or stolen cards r Only nano SIM cards work with the device r In some areas data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted r Some LTE services may not be available depending on the service provider For more information about service availability contact your service pro...

Page 12: ... tray 1 1 and the secondary SIM or USIM card on the SIM card tray 2 2 1 2 3 Gently press the SIM or USIM card into the SIM card tray to secure it r Do not insert a memory card into the SIM card tray slot If a memory card happens to be lodged in the SIM card tray slot take the device to a Samsung Service Centre to remove the memory card r If the card is not fixed firmly into the SIM card tray the S...

Page 13: ...ert two SIM or USIM cards you can have two phone numbers or service providers for a single device Activating SIM or USIM cards On the Home screen tap Apps Settings SIM card manager Select a SIM or USIM card and tap the switch to activate it Changing the display name and icon of SIM or USIM cards On the Home screen tap Apps Settings SIM card manager Select a SIM or USIM card tap Name or Icon Set a ...

Page 14: ...y cards may not be compatible with your device r Some memory cards may not be fully compatible with the device Using an incompatible card may damage the device or the memory card or corrupt the data stored in it r Use caution to insert the memory card right side up r The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system t...

Page 15: ...l On the Home screen tap Apps Settings Storage Unmount SD card 1 Open the cover of the memory card slot 2 Push the memory card until it disengages from the device and then pull it out 3 Close the cover of the memory card slot Do not remove the memory card while the device is transferring or accessing information Doing so can cause data to be lost or corrupted or damage to the memory card or device...

Page 16: ... device on and off Press and hold the Power key for a few seconds to turn on the device When you turn on your device for the first time or after performing a data reset follow the on screen instructions to set up your device To turn off the device press and hold the Power key and then tap Power off Follow all posted warnings and directions from authorised personnel in areas where the use of wirele...

Page 17: ... The device may not recognise touch inputs close to the edges of the screen which are outside of the touch input area r Leaving the touchscreen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touchscreen when you do not use the device r It is recommended to use fingers when you use the touchscreen Tapping To open an app to select a menu item to press an ...

Page 18: ...hold an item or the screen for more than 2 seconds to access available options Dragging To move an item tap and hold it and drag it to the target position Double tapping Double tap on a webpage or image to zoom in Double tap again to return ...

Page 19: ... Home screen or the Apps screen to view other panels Swipe upwards or downwards to scroll through a webpage or a list of items such as contacts Spreading and pinching Spread two fingers apart on a webpage map or image to zoom in a part Pinch to zoom out ...

Page 20: ...e screen is the starting point for accessing all of the device s features It displays widgets shortcuts to apps and more To view other panels swipe to the left or right A widget An app A folder Screen indicators Favourite apps Apps screen icon ...

Page 21: ...fic app functions to provide information and convenient access on your Home screen Adding items Tap and hold an app or a folder from the Apps screen and then drag it to the Home screen To add widgets tap and hold an empty area on the Home screen tap Widgets tap and hold a widget and then drag it to the Home screen Moving and removing an item Tap and hold an item on the Home screen and then drag it...

Page 22: ...ange the folder colour tap To add more apps to the folder tap and hold another app and then drag it to the folder Managing panels On the Home screen tap and hold an empty area to add move or remove a panel To add a panel swipe to the left and then tap To move a panel tap and hold a panel preview and then drag it to a new location To remove a panel tap and hold a panel preview and then drag it to R...

Page 23: ...on or service provider On the Apps screen tap EDIT Tap and hold an item and drag it to a new location To move the item to another panel drag it to the side of the screen Creating folders This feature may not be available depending on the region or service provider 1 On the Apps screen tap EDIT 2 Tap and hold an app and then drag it over another app 3 Drop the app when a folder frame appears around...

Page 24: ...n the Apps screen tap A Z OK Indicator icons Indicator icons appear on the status bar at the top of the screen The icons listed in the table below are most common The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Icon Meaning No signal Signal strength Currently accessing SIM or USIM card Roaming outside of normal serv...

Page 25: ...s off and automatically locks if the device is not used for a specified period To unlock the screen press the Power key or the Home key and swipe in any direction You can change the way that you lock the screen to prevent others from accessing your personal information On the Apps screen tap Settings Lock screen and security Screen lock type and then select a screen lock method The device requires...

Page 26: ...onsists of characters and numbers Enter at least four characters including numbers and symbols and then enter the password again to verify it Notification panel Using the notification panel When you receive new notifications such as messages or missed calls indicator icons appear on the status bar To see more information about the icons open the notification panel and view the details To open the ...

Page 27: ... Rearrange quick setting buttons Maximise brightness for better visibility in bright conditions Quick setting buttons Using quick setting buttons Tap quick setting buttons to activate some features Swipe to the left or right on the buttons area to view more buttons To view more detailed settings tap and hold a button To rearrange buttons tap EDIT tap and hold a button and then drag it to another l...

Page 28: ...anguage to one of the supported languages Delete a preceding character Break to the next line Enter punctuation marks Enter uppercase For all caps tap it twice Change the keyboard settings Enter a space Changing the input language Tap Add input languages and then select the languages to use When you select two or more languages you can switch between the input languages by swiping to the left or r...

Page 29: ... Enter text by voice Open the keyboard Start or pause entering text by voice r Enter emoticons r Change the keyboard settings Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inserted and tap Paste ...

Page 30: ...ry It is not possible to capture a screenshot while using some apps and features Opening apps On the Home screen or the Apps screen select an app icon to open it To open an app from the list of recently used apps tap and select a recent app window Closing an app Tap and drag a recent app window to the left or right to close it To close all running apps tap CLOSE ALL ...

Page 31: ...Basics 31 Multi window Introduction Multi window lets you run two apps at the same time in the split screen view Some apps may not support this feature Split screen view ...

Page 32: ...pen the list of recently used apps 2 Swipe upwards or downwards and tap on a recent app window The selected app will launch in the upper window 3 Select another app to launch You can also launch the split screen view by tapping and holding ...

Page 33: ...t an app window and tap the circle between the app windows to access the following options r Switch locations between app windows r Drag and drop text or copied images from one window to another Tap and hold an item in the selected window and drag it to a location in another window ...

Page 34: ...Basics 34 Some apps may not support this feature r Maximise the window r Close the app Adjusting the window size Drag the circle between the app windows up or down to adjust the size of the windows ...

Page 35: ...artswitch for details Samsung takes copyright seriously Only transfer content that you own or have the right to transfer Transferring data from a mobile device Transfer data from your previous device to your new device Download and install Smart Switch from Galaxy Apps or Play Store Launch Smart Switch and follow the on screen instructions to transfer data from your previous device Transferring da...

Page 36: ... or other types of files from the device to the computer or vice versa Do not disconnect the USB cable from the device when you are transferring files Doing so may cause data loss or device damage The devices may not connect properly if they are connected via a USB hub Directly connect the device to the computer s USB port 1 Connect the device to the computer using the USB cable 2 Open the notific...

Page 37: ...etwork Updating with Smart Switch Connect the device to a computer and update the device to the latest software 1 On the computer visit www samsung com smartswitch to download and install Smart Switch 2 On the computer launch Smart Switch 3 Connect the device to the computer using a USB cable 4 If a software update is available follow the on screen instructions to update the device r Do not turn o...

Page 38: ...ap Restore Current data will be deleted from the device to restore the selected items Using a Google account On the Apps screen tap Settings Backup and reset and then tap the Back up my data switch to activate it Tap Backup account and select an account as the backup account To restore data using a Google account tap the Automatic restore switch to activate it When you reinstall apps backed up set...

Page 39: ... purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap MORE Settings Auto update apps and then select an option Play Store Purchase and download apps Tap Play Store on the Apps screen Installing apps Browse apps by category or tap the search field to search for a keyword Select an app to view information about it T...

Page 40: ...nstalled from the device r UNINSTALL Uninstall downloaded apps Enabling apps On the Apps screen tap Settings Applications Application manager scroll to DISABLED select an app and then tap ENABLE My Files Access and manage various files stored in the device or in other locations such as cloud storage services On the Apps screen tap My Files r Category View files by category r Local storage View fil...

Page 41: ...on the Apps screen 2 Enter a phone number If the keypad does not appear on the screen tap to open the keypad 3 Tap or to make a voice call or tap to make a video call Add the number to the contacts list Preview the phone number Hide the keypad Delete a preceding character Access additional options ...

Page 42: ...last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making calls from the locked screen On the locked screen drag outside the large circle Making calls from call logs or contacts list Tap LOG or CONTACTS and then swipe to the right on a contact or a phone number to make a call Making an international call 1 Tap to open the keypad if the keypa...

Page 43: ...bar Open the notification panel to view the list of missed calls Alternatively on the Apps screen tap Phone LOG to view missed calls Blocking phone numbers Block calls from specific numbers added to your block list 1 On the Apps screen tap Phone MORE Settings Call blocking Block list 2 Tap LOG or CONTACTS to select contacts and tap To manually enter a number tap Enter phone number and then enter a...

Page 44: ...g the speakerphone keep the device away from your ears r Keypad Hide Open or close the keypad r Mute Turn off the microphone so that the other party cannot hear you r Email Send an email r Message Send a message r Internet Browse webpages r Contacts Open the contacts list r S Planner Open the calendar r Memo Create a memo r End the current call During a video call Tap the screen to use the followi...

Page 45: ...er to the contacts list from the keypad open the Apps screen and tap Phone If the keypad does not appear on the screen tap to open the keypad Enter the number and tap Add to Contacts To add a phone number to the contacts list from received calls or messages open the Apps screen and tap Phone LOG a contact Importing contacts Import contacts from storage services to your device 1 Tap Contacts on the...

Page 46: ...t quickly r Tap the search field at the top of the contacts list and enter search criteria Once a contact is selected take one of the following actions r Add to favourite contacts r Make a voice or video call r Compose a message r Compose an email Messages Introduction Send and view messages by conversation Sending messages You may incur additional charges for sending messages when you are roaming...

Page 47: ...nter recipients Attach files Enter emoticons Send the message 4 Tap or to send the message Viewing messages Messages are grouped into message threads by contact You may incur additional charges for receiving messages when you are roaming 1 Tap Messages on the Apps screen 2 On the messages list select a contact 3 View your conversation ...

Page 48: ...the Apps screen 2 Tap the address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen Move to the previously visited page Access additional options Open the browser s tab manager Refresh the current webpage Open the homepage View your bookmarks saved webpages and recent history ...

Page 49: ...il account tap MANUAL SETUP 3 Follow the on screen instructions to complete the setup To set up another email account tap MORE Settings Add account If you have more than one email account you can set one as the default account Tap MORE Settings MORE Set default account Sending emails 1 Tap to compose an email 2 Add recipients and enter an email text 3 Tap SEND to send the mail Reading emails On th...

Page 50: ... not take photos or record videos where legally prohibited r Do not take photos or record videos in places where you may violate other people s privacy Taking photos or recording videos 1 Tap the image on the preview screen where the camera should focus 2 Tap to take a photo or tap to record a video r Spread two fingers apart on the screen to zoom in and pinch to zoom out Camera settings Quick set...

Page 51: ...not work properly in some modes that require high resolutions r The front camera features a wide angle lens Minor distortion may occur in wide angle photos and does not indicate device performance problems Launching Camera on the locked screen To quickly take photos launch Camera on the locked screen On the locked screen drag outside the large circle r This feature may not be available depending o...

Page 52: ...re for fast moving or poorly lit objects However higher ISO settings can result in noise in photos r Change the exposure value This determines how much light the camera s sensor receives For low light situations use a higher exposure Panorama Take a series of photos horizontally or vertically and then stitch them together to create a wide scene On the preview screen tap MODE Panorama To get the be...

Page 53: ...s your face tap the screen to take a photo of yourself To take a photo using your palm tap Settings and tap the Gesture control switch to activate it Show your palm to the front camera After recognising your palm the device will take a photo after a few seconds Sound shot Take a photo with sound The device identifies the photos with in Gallery On the preview screen tap MODE Sound shot Sports Take ...

Page 54: ...ore the camera automatically takes a photo r Adjust the slide bar to take a photo with lightened faces for gentler images r Activate or deactivate the flash r Select a resolution for photos Using a higher resolution will result in higher quality photos but they will take up more memory Camera settings On the preview screen tap Settings The available options may vary depending on the shooting mode ...

Page 55: ...cation may appear on your photos when you upload them to the Internet To avoid this deactivate the location tag setting r Review pictures Set the device to show photos after capturing them r Storage location Select the memory location for storage r Volume keys function Set the device to use theVolume key to control the shutter or zoom function r Reset settings Reset the camera settings Gallery Int...

Page 56: ...Share the image with others Delete the image Modify the image To hide or show the menus tap the screen Deleting images or videos Deleting an image or a video Select an image or a video and tap Delete at the bottom of the screen Deleting multiple images and videos 1 On the Gallery main screen tap and hold an image or a video to delete 2 Tick the images or videos to delete 3 Tap DELETE ...

Page 57: ...ge your mobile data usage Using the quick optimisation feature On the Apps screen tap Smart Manager CLEAN ALL The quick optimisation feature improves device performance through the following actions r Identifying apps that use excessive battery power and clearing some memory r Deleting unnecessary files and closing apps running in the background r Scanning for malware Managing device performance O...

Page 58: ...Check the amount of available RAM You can close background apps and reduce the amount of RAM you are using to speed up your device Device security Check the device s security status This feature scans your device for malware Activating ultra data saving mode Monitor and reduce your mobile data usage by preventing background apps from using the mobile data connection You can also use the data compr...

Page 59: ...ng the mobile network Select apps that are allowed to use the mobile data connection in the background You can change the data usage monitoring period On the Apps screen tap Settings Data usage Change cycle S Planner Introduction Manage your schedule by entering upcoming events or tasks in your planner Creating events 1 Tap S Planner on the Apps screen 2 Tap or double tap a date If the date alread...

Page 60: ... Enter the location of the event Enter a title Set a start and end date for the event Add more details Set an alarm 4 Tap SAVE to save the event Creating tasks 1 Tap S Planner on the Apps screen 2 Tap Tasks 3 Enter task details and tap TODAY or TOMORROW to set a due date To add more details tap 4 Tap SAVE to save the task ...

Page 61: ... Add account Then select an account to sync with and sign in When an account is added a green circle is displayed next to the account name Video Watch videos stored in the device and customise playback settings Tap Video on the Apps screen Select a video to play Change screen ratio Rewind or fast forward by dragging the bar Skip to the previous video Tap and hold to rewind Skip to the next video T...

Page 62: ...oice recording to insert r Tasks Add tick boxes at the beginning of each row to create a list of tasks To save the memo tap SAVE To edit a memo tap a memo and then tap the content of the memo Searching for memos Tap SEARCH on the memos list and enter a keyword to search for memos that include the keyword Clock Introduction Set alarms check the current time in many cities around the world time an e...

Page 63: ...you have previously enabled the snooze option tap SNOOZE to repeat the alarm after a specified length of time Deleting alarms Tap on an alarm in the list of alarms World clock On the Apps screen tap Clock World clock Creating clocks Enter a city name or select a city from the globe and then tap Deleting clocks Tap on a clock Stopwatch 1 On the Apps screen tap Clock Stopwatch 2 Tap START to time an...

Page 64: ... to display the scientific calculator If Screen rotation is disabled open the notification panel and tap Screen rotation to activate it To see the calculation history tap HISTORY To close the calculation history panel tap KEYPAD To clear the history tap HISTORY CLEAR HISTORY Radio Listening to the FM radio Tap Radio on the Apps screen Before you use this app you must connect a headset which serves...

Page 65: ...automatically View the list of available stations Add the current radio station to the favourites list Enter radio station frequency manually Turn the FM radio on or off Search for an available radio station Scanning radio stations Tap Radio on the Apps screen Tap SCAN and then select a scan option The FM radio scans and saves available stations automatically Select the radio station you want from...

Page 66: ...ice provider Chrome Search for information and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search for locations and view location information for various places Play Music Discover listen to and share music on your device Play Movies TV Watch videos stored on your device and download various content to watch from Play Store Drive Stor...

Page 67: ...ts Chat with your friends individually or in groups and use images emoticons and video calls while you are chatting Google Search quickly for items on the Internet or your device Voice Search Search quickly for items by saying a keyword or phrase Google Settings Configure settings for some features provided by Google ...

Page 68: ...heWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Turn offWi Fi to save the battery when not in use 1 On the Settings screen tap Wi Fi and then tap the switch to activate it 2 Select a network from theWi Fi networks list Networks that require a password appear with a lock icon 3 Tap CONNECT Once the device connects to aWi Fi network the device will recon...

Page 69: ...nnect to The devices will be connected when the other device accepts theWi Fi Direct connection request Sending and receiving data You can share data such as contacts or media files with other devices The following actions are an example of sending an image to another device 1 Tap Gallery on the Apps screen 2 Select an image 3 Tap Share Wi Fi Direct and select a device to transfer the image to 4 A...

Page 70: ...a sent or received via Bluetooth r Always ensure that you share and receive data with devices that are trusted and properly secured If there are obstacles between the devices the operating distance may be reduced r Some devices especially those that are not tested or approved by the Bluetooth SIG may be incompatible with your device r Do not use the Bluetooth feature for illegal purposes for examp...

Page 71: ...e connected when the other device accepts the Bluetooth connection request Sending and receiving data Many apps support data transfer via Bluetooth You can share data such as contacts or media files with other Bluetooth devices The following actions are an example of sending an image to another device 1 Tap Gallery on the Apps screen 2 Select an image 3 Tap Share Bluetooth and then select a device...

Page 72: ...ile hotspot to share the device s mobile data connection with other devices when the network connection is not available Connections can be made viaWi Fi USB or Bluetooth On the Settings screen tap Mobile hotspot and tethering You may incur additional charges when using this feature r Mobile hotspot Use the mobile hotspot to share the device s mobile data connection with computers or other devices...

Page 73: ...enter a password and tap SAVE 3 On the other device s screen search for and select your device from theWi Fi networks list 4 On the connected device use the device s mobile data connection to access the Internet Data usage Keep track of your data usage amount and customise the settings for the limitation On the Settings screen tap Data usage r Mobile data Set the device to use data connections on ...

Page 74: ... a SIM or USIM card for voice calls r Text messages Select a SIM or USIM card for messaging r Data service network Select a SIM or USIM card for data service r Smart dual SIM Set the device to allow incoming calls from the other SIM or USIM card during a call When this feature is enabled you may incur additional charges for call forwarding depending on the region or service provider Mobile network...

Page 75: ...g ins installed on the device You can connect the device to a printer viaWi Fi orWi Fi Direct and print images or documents Some printers may not be compatible with the device Adding printer plug ins Add printer plug ins for printers you want to connect the device to 1 On the Settings screen tap More connection settings Printing Download plug in 2 Search for a printer plug in in Play Store 3 Selec...

Page 76: ... quality and effects Configure additional sound settings r Do not disturb Set the device to mute incoming call and notification sounds except for allowed exceptions r App notifications Change the notification settings for each app Display Change the display settings On the Settings screen tap Display r Brightness Adjust the brightness of the display r Outdoor mode Activate outdoor mode to make the...

Page 77: ...ork if the screen is turned on or the device is not on a flat surface Applications Manage the device s apps and change their settings On the Settings screen tap Applications r Application manager View and manage the apps on your device r Default applications Select a default setting for using apps r Application settings Customise the settings for each app Wallpaper Change the wallpaper settings fo...

Page 78: ... display r Unlock effect Select an effect that you see when you unlock the screen r Find My Mobile Activate or deactivate the Find My Mobile feature Access the Find my mobile website findmymobile samsung com to track and control your lost or stolen device r Unknown sources Set the device to allow the installation of apps from unknown sources r Other security settings Configure additional security ...

Page 79: ...device to alert you to notifications that you have not checked at the interval r Answering and ending calls Change the method of answering or ending calls r Single tap mode Set the device to control incoming calls or notifications by tapping the button instead of dragging it r Services View accessibility services installed on the device Accounts Add your Samsung and Google accounts or other accoun...

Page 80: ... tap MORE Remove account Backup and reset Change the settings for managing settings and data On the Settings screen tap Backup and reset r Back up my data Back up your personal information and app data to the Samsung server You can also set the device to automatically back up data r Restore Restore previously backed up personal information and app data from your Samsung account r Backup account Se...

Page 81: ...our device Battery View battery power information and change power saving options On the Settings screen tap Battery The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions r BATTERY USAGE View the amount of battery power consumed by your device r App optimisation Save battery power by optimi...

Page 82: ... control how the device displays the time and date On the Settings screen tap Date and time If the battery remains fully discharged or removed from the device the time and date is reset r Automatic date and time Automatically update the time and date when moving across time zones r Automatic time zone Set the device to receive time zone information from the network when you move across time zones ...

Page 83: ...ation to learn how to use the device and apps or configure important settings On the Settings screen tap User manual About device Access device information edit the device name or update device software On the Settings screen tap About device ...

Page 84: ... or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider r PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages r When you are in areas with weak sig...

Page 85: ...ratched or damaged visit a Samsung Service Centre Your device freezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Po...

Page 86: ...to another area A cellular network or the Internet is often disconnected or audio quality is poor r Ensure that you are not blocking the device s internal antenna r When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service provider s base station Move to another area and try again r When using the device while...

Page 87: ...feels hot for a prolonged period do not use it for a while If the device continues to overheat contact a Samsung Service Centre Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launching the camera try the following r Charge the battery r Free some memory by transferring ...

Page 88: ...ay not work properly r Your device supports multimedia files that are authorised by your network service provider or providers of additional services Some content circulated on the Internet such as ringtones videos or wallpapers may not work properly Another Bluetooth device is not located r Ensure that the Bluetooth wireless feature is activated on your device r Ensure that the Bluetooth wireless...

Page 89: ...wise you cannot restore data if it is corrupted or lost Samsung is not responsible for the loss of data stored in the device A small gap appears around the outside of the device case r This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur r Over time friction between parts may cause this gap to expand slightly There is not enough space in the device s...

Page 90: ...ring in any information storage and retrieval system without the prior written permission of Samsung Electronics Trademarks r SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics r Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide r Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance r A...

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