Samsung SM-S711U1 User Manual Download

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www.samsung.com

USER MANUAL

English (LTN). 10/2023. Rev.1.0

SM-S711B

SM-S711B/DS

SM-S711U1

Summary of Contents for SM-S711U1

Page 1: ...www samsung com USER MANUAL English LTN 10 2023 Rev 1 0 SM S711B SM S711B DS SM S711U1 ...

Page 2: ...ra 60 Gallery 64 AR Zone 70 Bixby 71 BixbyVision 72 Multi window Using multiple apps at once 75 Samsung Internet 76 Samsung Health 77 Samsung Notes 78 Samsung Members 78 Samsung Kids 79 Samsung Global Goals 79 Galaxy Shop 79 GalaxyWearable 80 Calendar 81 Reminder Receiving notifications forto do items 82 Voice Recorder 84 My Files Checking and managing the files 84 Clock 84 Calculator 85 Game Laun...

Page 3: ... 137 Maintenance mode 137 Apps 138 General management 139 Accessibility 140 Software update 141 About phone Settings 97 Introduction 97 Samsung account 97 Connections 99 Wi Fi 100 Bluetooth 102 NFC and contactless payments 103 Data saver 103 Allowed networks forapps 104 Mobile Hotspot 104 More connection settings 106 Connected devices 107 Modes and Routines 107 Using modes 107 Using routines 108 S...

Page 4: ...2 Precautions forusing the device 144 Notes on package contents and accessories 145 Maintaining waterand dust resistance 146 Device overheating situations and solutions Appendix 150 Troubleshooting 156 About Hearing Aid Compatibility HAC ...

Page 5: ...etting started Device layout and functions Touch screen Headphone jack Multipurpose jack USB Type C SIM card tray Speaker Fingerprint recognition sensor Side button Volume button Front camera Light sensor ...

Page 6: ...Getting started 6 NFC antenna Wireless charging coil Rearcamera Main antenna Microphone Speaker Flash Airvent hole Microphone GPS antenna ...

Page 7: ...e speaker orreceiver orif these parts are covered the device s sound may become quiet orcertain features may not work If you attempt to remove the dust orforeign materials with a sharp object the device may be damaged and its appearance may be affected Connectivity problems and battery drain may occurin the following situations If you attach metallic stickers on the antenna area of the device If y...

Page 8: ...e Down button Press simultaneously to capture a screenshot Press and hold simultaneously to turn off the device Setting the Side button Select an app orfeature to launch by pressing the Side button twice orpressing and holding the Side button Open Settings tap Advanced features Side button and then select an option you want Soft buttons Back button Home button Recents button When you turn on the s...

Page 9: ...g coil You can charge the battery using a wireless charger sold separately Place the centerof the device s back on the centerof the wireless chargerto charge the battery Afterfully charging disconnect the device from the wireless charger The estimated charging time will appearon the notification panel The actual charging time assumes that the device is not in use and it mayvary depending on the ch...

Page 10: ...attery may not charge properly Quick charging Use a superfast chargerorfast charger To use the fast wireless charging feature use a chargerand components that support the feature You can check the connection status of the chargerby opening Settings and tapping Batteryand device care Battery If fast charging does not work open Settings tap Batteryand device care Battery More batterysettings and the...

Page 11: ...t the otherdevice from yourphone Do not use headphones while sharing power Doing so may affect nearby devices The location of the wireless charging coil mayvary by device model Adjust the devices to connect with each otherproperly Some features are not available while sharing power Only devices that support the wireless charging feature can be charged using this feature Some devices may not be cha...

Page 12: ... the limit Reducing the batteryconsumption Yourdevice provides various options that help you conserve battery power Optimize the device using the device care feature When you are not using the device turn off the screen by pressing the Side button Turn on powersaving mode Close unnecessary apps Turn off the Bluetooth feature when not in use Turn off auto syncing of apps that need to be synced Decr...

Page 13: ...chargerthat guarantees the charging performance If the battery is completely discharged the device cannot be turned on immediatelywhen the chargeris connected Allow a depleted battery to charge fora few minutes before turning on the device If you use multiple apps at once network apps orapps that need a connection to anotherdevice the batterywill drain quickly To avoid losing powerduring a data tr...

Page 14: ...eas eSIM may not be available depending on the region carrier ormodel Some services that require a network connection may not be available depending on the carrier Inserting the SIM orUSIM card 1 2 3 4 Single SIM card tray Dual SIM card tray Underside 1 Insert the ejection pin into the hole on the tray to loosen the tray 2 Pull out the tray gently from the tray slot 3 Place the SIM orUSIM card on ...

Page 15: ...eSIM Open Settings and tap Connections SIM manager Add eSIM When a mobile plan is found follow the on screen instructions to activate the eSIM If you have a QR code provided byyourcarrier open Settings tap Connections SIM manager Add eSIM Scan QR code and then scan the QR code SIM manager dual SIM models Open Settings and tap Connections SIM manager SIM cards Activate the SIM card to use and custo...

Page 16: ...1 To turn off the device press and hold the Side button and the Volume Down button simultaneously Alternatively open the notification panel swipe downwards and then tap 2 Tap Poweroff To restart the device tap Restart You can set the device to turn off when you press and hold the Side button Open Settings tap Advanced features Side button and then tap Poweroff menu underPress and hold Forcing rest...

Page 17: ...he notification panel swipe downwards and then tap Emergencycall To manage yourmedical information and emergency contacts open Settings and tap Safetyand emergency Initial setup When you turn on yourdevice forthe first time orafterperforming a data reset follow the on screen instructions to set up yourdevice If you do not connect to a Wi Fi network you might not be able to set up some device featu...

Page 18: ...t If you do not have a Samsung account tap Create account FindingyourID and resettingyourpassword If you forget yourSamsung account ID orpassword tap Find ID orForgot password on the Samsung account sign in screen You can find yourID orreset yourpassword after you enterthe required information Signing out ofyourSamsung account When you sign out of yourSamsung account yourdata such as contacts orev...

Page 19: ... device using yournew phone s USB cable A USB connectormay be needed depending on the previous device 2 When the app selection pop up window appears tap Smart Switch Receive data 3 In the previous device tap OK If you do not have the app download it from GalaxyStore orPlayStore Yournew phone will recognize the previous device and a list of data you can transfer will appear 4 On yournew phone selec...

Page 20: ... and then follow the on screen instructions to transferdata Transferring backup data from a computer Back up data from yourprevious device to a computerand import the data to yournew phone 1 On the computer visit www samsung com smartswitch to download Smart Switch 2 On the computer open Smart Switch If yourprevious device is not a Samsung device back up data to a computerusing an app provided by ...

Page 21: ... orpinch on the screen Do not allow the touch screen to come into contact with otherelectrical devices Electrostatic discharges can cause the touch screen to malfunction To avoid damaging the touch screen do not tap it with anything sharp orapply excessive pressure to it with yourfingertips orotherobject It is recommended not to use fixed graphics on part orall of the touch screen forextended peri...

Page 22: ...cent apps Home Tap to return to the Home screen Touch and hold to open the Google Assistant app Back Tap to return to the previous screen Hiding the navigation bar Check files oruse apps on a widerscreen by hiding the navigation bar Open Settings tap Display Navigation bar and then tap Swipe gestures under Navigation type The navigation barwill be hidden and the gesture hints will appear Tap More ...

Page 23: ...e upwards to open the Apps screen To return to the Home screen swipe upwards ordownwards on the Apps screen Alternatively tap the Home button orthe Back button Home screen Apps screen Finder Favorite apps If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen touch and hold an empty area tap Settings and then tap the ShowApps screen butt...

Page 24: ...een Themes Change the device s theme Visual elements of interface such as colors icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app features to provide information and convenient access on yourHome screen Select a widget and tap Add The widget will be added on the Home screen Settings Configure settings forthe Home screen such a...

Page 25: ... the side of the screen To add a shortcut to an app on the Home screen touch and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts area at the bottom of the Home screen Creating folders On the Home screen orthe Apps screen drag an app overanotherapp A new foldercontaining the selec...

Page 26: ...e deleted The folder s apps will be relocated to the Apps screen Edge panel You can access yourfavorite apps and features from the Edge panels Drag the Edge panel handle towards the centerof the screen If the Edge panel handle is not visible open Settings tap Display and then tap the Edge panels switch to turn it on Edge panel handle Edge panel Edge panel settings ...

Page 27: ...tion by preventing others from accessing yourdevice Aftersetting the screen lock method the device will require an unlock code wheneverunlocking it You can set yourdevice to perform a factory data reset if you enterthe unlock code incorrectly several times in a row and reach the attempt limit Open Settings tap Lock screen Secure lock settings unlock the screen using the preset screen lock method a...

Page 28: ...imedia message Alarm turned on Mute mode Vibration mode Airplane mode turned on Erroroccurred orcaution required Battery charging Battery powerlevel The status barmay not appearat the top of the screen in some apps To display the status bar drag down from the top of the screen Some indicatoricons appearonlywhen you open the notification panel The indicatoricons may appeardifferently depending on t...

Page 29: ...pwards on the screen You can use the following functions on the notification panel Check the notification details and perform various actions Clearall notifications Open Settings Access the notification settings Quick settings Control connected nearby devices and SmartThings devices and scenes Control media on yourphone and connected nearby devices Using the quick settings panel Swipe downwards on...

Page 30: ...rol media on yourphone and connected nearby devices on the notification panel 1 Open the notification panel and tap Media output 2 Tap the icons on the controllerto control the playback Controlling nearbydevices Launch and take control of nearby connected devices and frequently used SmartThings devices and scenes on the notification panel 1 Open the notification panel and tap Device control Nearby...

Page 31: ... on open Settings tap Advanced features Motions and gestures and then tap the Palm swipe to capture switch to turn it on Aftercapturing a screenshot use the following options on the toolbarat the bottom of the screen Capture the current content and the hidden content on an elongated page such as a webpage When you tap the screen will automatically scroll down and more content will be captured Writ...

Page 32: ...ecording the video tap You can check the video in Gallery To change the screen recordersettings open Settings and tap Advanced features Screenshots and screen recorder Entering text Keyboard layout A keyboard appears automaticallywhen you entertext Break to the next line Delete a preceding character Entersymbols Enteruppercase Forall caps tap it twice Additional keyboard functions Entera space Acc...

Page 33: ...utton on navigation bar switch to turn it on On a 3 x 4 keyboard a key has three orfourcharacters To entera character tap the corresponding key repeatedly until the desired characterappears Additional keyboard functions Enteremojis stickers and more You can also enteryouremoji stickers that look like you Referto Using yourAR emoji stickers in chats formore information Add an item from the clipboar...

Page 34: ...e the keyboard size Open the text editing panel Some features may not be available depending on the carrierormodel Copying and pasting 1 Touch and hold overtext 2 Drag or to select the desired text ortap Select all to select all text 3 Tap Copy orCut The selected text is copied to the clipboard 4 Touch and hold where the text is to be inserted and tap Paste To paste text that you have previously c...

Page 35: ...an option PlayStore Purchase and download apps Open the PlayStore app Browse apps by category orsearch forapps by keyword To change the auto update settings tap youraccount icon tap Settings Network preferences Auto update apps and then select an option Managing apps Uninstalling ordisabling apps Touch and hold an app and select an option Uninstall Uninstall downloaded apps Disable Disable selecte...

Page 36: ...o check orchange app permission settings by permission category open Settings and tap Apps Permission manager Select an item and select an app If you do not grant permissions to apps the basic features of the apps may not function properly Phone Introduction Make oranswervoice and video calls Making calls 1 Open the Phone app and tap Keypad 2 Entera phone number 3 Tap to make a voice call ortap or...

Page 37: ...10 and up tap the first digit s of the number and then touch and hold the last digit Forexample if you set the number123 as a speed dial number tap 1 tap 2 and then touch and hold 3 Making an international call 1 Open the Phone app and tap Keypad 2 Touch and hold 0 until the sign appears 3 Enterthe country code area code and phone number and then tap Receiving calls Answering a call When a call co...

Page 38: ...Hold a call Video call Switch to a video call Bluetooth Switch to a Bluetooth headset if it is connected to the device Speaker Turn speakerphone off oron When using the speakerphone keep the device away from yourears Mute Turn off the microphone so that the otherparty cannot hearyou Keypad Hide Open orclose the keypad End the current call During a video call switch to a voice call Set the device t...

Page 39: ...ts 2 Follow the on screen instructions to import contacts Syncing contactswithyourweb accounts Sync yourdevice contacts with online contacts saved in yourweb accounts such as your Samsung account 1 Open Settings tap Accounts and backup Manage accounts and select the account to sync with 2 Tap Sync account and tap the Contacts switch to turn it on Searching forcontacts Open the Contacts app Tap at ...

Page 40: ...tacts app and tap Edit 2 Select contacts and tap Share 3 Select a sharing method Creating groups You can add groups such as family orfriends and manage contacts by group 1 Open the Contacts app and tap Groups Create group 2 Follow the on screen instructions to create a group Merging duplicate contacts If yourcontacts list includes duplicate contacts merge them into one to streamline your contacts ...

Page 41: ...ch and hold and sayyourmessage The recording icon appears onlywhile the message input field is empty 3 Tap to send the message Enterrecipients Entera message Enteremojis orstickers Attach files Recipient Send the message Checking messages 1 Open the Messages app and tap Conversations 2 On the messages list select a contact ora phone number To reply to the message tap the message input field entera...

Page 42: ...e then tap Delete Changing message settings Open the Messages app tap Settings You can block unwanted messages change notification settings and more Camera Introduction Take pictures and record videos using various modes and settings Camera etiquette Do not take pictures orrecord videos of otherpeople without theirpermission Do not take pictures orrecord videos where legally prohibited Do not take...

Page 43: ...off when unused Some methods may not be available depending on the carrierormodel 2 Tap the image on the preview screen where the camera should focus To adjust the brightness of pictures drag the adjustment barthat appears above or below the circularframe 3 Tap to take a picture To change the shooting mode drag the shooting modes list to the left orright or swipe to the left orright on the preview...

Page 44: ...in airtemperature because of the difference in temperature outside and inside the camera cover Try to avoid such conditions when planning to use the camera If fogging does occur allow the camera to dry naturally at room temperature before taking pictures orrecording videos otherwise results may look blurry Using zoom features Select 0 6x 1x 3x ordrag it to the left orright to zoom in orout Alterna...

Page 45: ...it If you add anothercamera button you can move it anywhere on the screen and take pictures more conveniently On the preview screen tap Shooting methods and tap the Floating Shutterbutton switch to turn it on Options forcurrent shooting mode On the preview screen use the following options Turn the flash on oroff Select the length of the delay before the camera automatically takes a picture Select ...

Page 46: ...frame In FOOD mode adjust the colortemperature Turn the motion detection feature on oroff when recording superslow mo videos In DIRECTOR SVIEW mode change the saving option In DIRECTOR SVIEW mode change the screen Customize the shooting options when taking single take shots The available options mayvary depending on the model orshooting mode Photo mode The camera adjusts the shooting options autom...

Page 47: ...the composition and the recommended composition appears on the preview screen 3 Move the device so the guide matches the recommended composition When the ideal composition is achieved the guide will change to yellow 4 Tap to take a picture Guide Ideal composition Taking selfies You can take self portraits with the front camera 1 On the preview screen swipe upwards ordownwards ortap to switch to th...

Page 48: ...O and tap to record a video To switch between the front and rearcameras while recording swipe upwards or downwards on the preview screen ortap To capture an image from the video while recording tap 2 Tap to stop recording the video If you use the video zoom feature fora long time while recording a video the video quality may diminish to prevent yourdevice from overheating The optical zoom may not ...

Page 49: ...just the shooting angle and zoom in on a selected person tap the frame that is displayed around the person To turn off tracking tap the frame again Director sviewmode Record videos with various angles of view by changing cameras You can save the videos of the front and rearcameras separately and edit them You can also play the videos in various ways such as in split view orpicture in picture view ...

Page 50: ...screen tap to change the saving option to Save front and rear as separate16 9videos 2 Tap to record a video You can change the size orlocation of the picture in picture window before and during recording To enlarge the picture in picture window tap the window and tap To move the picture in picture window drag it to whereveryou want 3 Tap to stop recording the video You can also control the picture...

Page 51: ...res with filters orvideos with certain sections repeated 1 On the shooting modes list tap MORE SINGLE TAKE 2 Tap to capture the scene you want 3 When you are finished tap the preview thumbnail To check otherresults drag the icon upwards To save the results individually tap Select tick the items you want and then tap Customize the shooting options ...

Page 52: ...ct you want To adjust the intensity of the background effect drag the adjustment bar 3 When Ready appears on the preview screen tap to take a picture ortap to record a video Background effect intensity adjustment bar Background effects The available options mayvary depending on the shooting mode Use this feature in a place that has sufficient light The background blurmay not be applied properly in...

Page 53: ...rvideos taken at night A fast shutterspeed allows less light in This is ideal forcapturing pictures orvideos of fast moving subjects EV Change the exposure value This determines how much light the camera s sensor receives Forlow light situations use a higherexposure FOCUS Change the focus mode Drag the adjustment barto manually adjust the focus WB Select an appropriate white balance so images have...

Page 54: ...brighterand steadierresults 1 On the shooting modes list tap MORE NIGHT If you set the time that appears at the right bottom of the screen to Max you may get clearerpictures 2 Tap and hold yourdevice steady until shooting is complete Food mode Take pictures of food with more vibrant colors 1 On the shooting modes list tap MORE FOOD A frame will appearon the screen and the area outside the frame wi...

Page 55: ...mo mode Superslow motion is a feature that records a quickly passing moment slowly so that you can appreciate it later 1 On the shooting modes list tap MORE SUPER SLOW MO and tap to record a video The device will capture the moment in superslow motion and save it as a video 2 On the preview screen tap the preview thumbnail To edit the superslow motion section tap and drag the section editing barto...

Page 56: ...ect is moving nearthe subject in the motion detection area When recording underflickering light such as in places with fluorescent lighting Slowmotion mode Record a video forviewing it in slow motion You can specify sections of yourvideos to be played in slow motion 1 On the shooting modes list tap MORE SLOWMOTION and tap to record a video 2 When you are finished recording tap to stop 3 On the pre...

Page 57: ...d effect automatically depending on the subject orscene Shot suggestions Set the device to suggest the ideal composition forthe picture by recognizing the position and angle of yoursubject Scan QR codes Set the device to scan QR codes from the preview screen Pictures Swipe Shutterbutton to Select an action to perform when you swipe the camera button to the edge of the screen and hold it Watermark ...

Page 58: ...ice to use an advanced recording option High efficiencyvideos You can record videos in the High EfficiencyVideo Codec HEVC format YourHEVC videos will be saved as compressed files to conserve the device s storage High bitratevideos Increase the bitrate of videos recorded in pro video mode If you use this feature the file size may be largerthan normal videos HDR10 videos You can record videos in wh...

Page 59: ...ags Attach a GPS location tag to the picture GPS signal strength may decrease in locations where the signal is obstructed such as between buildings orin low lying areas orin poor weatherconditions Yourlocation may appearon yourpictures when you upload them to the internet To avoid this turn off the location tag setting Shooting methods Select additional shooting methods fortaking a picture or reco...

Page 60: ...lery Introduction Access images and videos stored in yourdevice You can also manage images and videos by album orcreate stories Using Gallery Open the Gallery app Search forimages and videos Sync images and videos More options ...

Page 61: ... the content on a large screen using the Smart View feature More options Delete the image Share the image with others Modify the image Add the image to favorites BixbyVision Cropping enlarged images 1 Open the Gallery app and select an image 2 Spread two fingers apart on the area you want to save and tap The cropped area will be saved as a file Saved image thumbnail ...

Page 62: ...layer More options Rotate the screen Skip to the next video Touch and hold to fast forward Pause and resume playback Change the screen ratio View the content on a large screen using the Smart View feature Drag up ordown on the left side of the playback screen to adjust the brightness ordrag up ordown on the right side of the playback screen to adjust the volume To rewind orfast forward swipe to th...

Page 63: ...pp and the cloud will be synced When yourGallery app is synced with the cloud pictures and videos you take will also be saved in the cloud You can access images and videos saved in the cloud in yourGallery app and from otherdevices When you connect yourSamsung account and Microsoft account you can set the cloud storage as Microsoft OneDrive Deleting images orvideos Open the Gallery app touch and h...

Page 64: ... Open the Camera app and tap MORE AR ZONE Some features may not be available depending on the carrierormodel AR Emoji Studio Create emojis anywayyou want and have fun using them in various features Creating an AR Emoji 1 Open the AR Zone app and tap AR Emoji Studio 2 You can pick a pre made emoji Swipe to the left orright select an emoji and then tap If you want to make yourown emoji take a selfie...

Page 65: ...ojis to delete and then tap Delete Creating an AR emoji shortvideo and decoratingyourdevicewith it You can create a short video with an emoji and use it as a wallpaperorcall background image 1 Open the AR Zone app and tap AR Emoji Studio 2 Select Createvideo Call screen orLock screen 3 Select a template you want To change the background image tap 4 Tap Save to save the video You can check the save...

Page 66: ...icture foryourSamsung account and in the Contacts app You can choose from various poses orcreate yourown expressions 1 Open the AR Zone app and tap AR Emoji Studio 2 Tap Profile and select an emoji 3 Tap to capture yourexpression orselect a pose you want 4 Tap Done Save Take a picture Emoji Pose ...

Page 67: ...es on a real background 3 Tap the emoji icon to take a picture ortouch and hold the icon to record a video You can check and share the pictures and videos that you have captured in Gallery AR Emoji Stickers When you create AR emojis stickers with emoji expressions and actions will be created automatically You can also create yourown stickers by changing the expression or background You can use you...

Page 68: ...stickers in chats You can use youremoji stickers during a conversation through messages oron a social network The following actions are an example of using youremoji stickers in the Messages app 1 While composing a message in the Messages app tap on the Samsung Keyboard 2 Tap the emoji icon 3 Select one of youremoji stickers The emoji stickerwill be inserted Emoji icon ...

Page 69: ... Doodle When the camera recognizes the subject the recognition area will appearon the screen 2 Write ordraw in the recognition area If you switch to the rearcamera you can also write ordraw outside the recognition area If you tap and then begin to doodle you can record yourself doodling Recognition area Delete doodle Redo Undo Turn the sound effect on oroff Text GIF Pen tool 3D scan Eraser 3 Tap t...

Page 70: ...y While pressing and holding the Side button saywhat you want to Bixby Alternatively say the wake up phrase and saywhat you want Forexample while pressing and holding the Side button say How s the weathertoday The weatherinformation will appearon the screen If Bixby asks you a question during a conversation you can continue to talk to Bixby without pressing the Side button ortapping Waking up Bixb...

Page 71: ...an use BixbyVision to search forinformation by recognizing objects Use a variety of useful BixbyVision features This feature may not be available oryou might not get correct search results depending on the image size format orresolution Samsung is not responsible forthe product information provided by BixbyVision Launching BixbyVision Launch BixbyVision using one of these methods In the Camera app...

Page 72: ... it DISCOVER Search forimages similarto the recognized object online and related information The available features and search results mayvary depending on the region or carrier Multiwindow Using multiple apps at once Introduction Run two apps at the same time in split screen view You can also run multiple apps at the same time in the pop up view Split screen view Pop up view Some apps may not sup...

Page 73: ... to the pop up view swipe from the top cornertowards the middle of the screen To use this feature open Settings tap Advanced features Labs and then tap the Swipe forsplit screen orSwipe forpop upview switch to turn it on Split screen view Pop up view Opening apps using the Recents button 1 Tap the Recents button to open the list of recently used apps 2 Swipe to the left orright tap an app s icon a...

Page 74: ... the app windows to the edge of the screen the windowwill be maximized Moving pop upwindows To move a pop up window tap the multi window handle and drag it to a new location Savingyourown split screen layout Add frequently used apps as an app pairto open them togetherin the split screen view with a single tap 1 In the split screen view tap the circles between the app windows 2 Tap 3 Select a locat...

Page 75: ...t webpage Open the homepage Move between pages More options Refresh the current webpage Manage tabs Use Secret mode Access yourbookmarks Using Secret mode If you set a password forSecret mode you can prevent others from accessing yoursearch history browsing history bookmarks and saved pages 1 Tap Turn on Secret mode 2 Tap the Lock Secret mode switch to turn it on tap Start and then set a password ...

Page 76: ...pp When running this app forthe first time orrestarting it afterperforming a data reset follow the on screen instructions to complete the setup To edit items on the Samsung Health home screen tap Edit home Home cards Home Monitoryourhealth and fitness Together Compare yourstep count records with otherSamsung Health users or compete with yourfriends Fitness Check out health tips Mypage Manage yourp...

Page 77: ...nto yournotes Creating notes 1 Open the Samsung Notes app tap and then create a note You can change the input method by tapping or Entera title Insert files Reading mode 2 When you are finished composing the note tap the Back button to save it If you want to save the note in anotherfile format tap Save as file Deleting notes Touch and hold a note to delete and tap Delete ...

Page 78: ...notification panel swipe downwards and then tap Kids If you cannot find Kids on the quick settings panel tap and drag the button overto add it When starting Samsung Kids forthe first time orafterperforming a data reset follow the on screen instructions to complete the setup On the Samsung Kids screen select the app you want to use Yourpreset screen lock method oryourcreated PIN will be used when t...

Page 79: ...nformation related to products Open the GalaxyShop app This app may not be available depending on the carrierormodel This app may be named Samsung Shop depending on the region GalaxyWearable Using the GalaxyWearable app you can manage yourwearable devices When you connect yourphone to the wearable device you can customize the wearable device s settings and apps Open the GalaxyWearable app Tap Cont...

Page 80: ...d tap 2 Enterevent details and tap Save Syncing eventswithyouraccounts 1 Open Settings tap Accounts and backup Manage accounts and then select the account to sync with 2 Tap Sync account and tap the Calendar switch to turn it on To add accounts to sync with open the Calendar app and tap Manage calendars Then select an account to sync with and sign in When an account is added a blue circle is displ...

Page 81: ...rand the Reminderapp icon will be added to the Apps screen Creating reminders 1 Open the Reminder app 2 Tap enterthe details and then tap Save Completing reminders On the reminders list tap orselect a reminderand tap Complete Restoring reminders Restore reminders that have been completed 1 On the reminders list tap Completed 2 Select a category and tap 3 Select a reminderto restore and tap Restore...

Page 82: ...d This is the normal recording mode Interview The device records sound from the top and the bottom of the device at a high volume while reducing the volume of sound from the sides Speech to text The device records yourvoice and simultaneously converts it to on screen text Forbest results keep the device nearyourmouth and speak loudly and clearly in a quiet place If the voice memo system language d...

Page 83: ...mute orunmute certain sound sources in the recording 1 Tap List and select a voice recording made in interview mode 2 To mute certain sound sources tap forthe corresponding direction that sound is to be muted The icon will change to and the sound will be muted Muted sound source Unmuted sound source ...

Page 84: ... alarms check the current time in many cities around the world time an event orset a specific duration Open the Clock app Calculator Perform basic arithmetic orscientific calculations Open the Calculator app Check the calculation history To clearthe history tap Clearhistory To close the calculation history panel tap Use the unit conversion tool You can convert various values such as area length or...

Page 85: ...Launcher Tap Mygames touch and hold a game and then tap Remove Changing the performance mode You can change the game performance mode Open the Game Launcher app tap More Game Booster Game optimization and then select the mode you want Performance This focuses on giving you high performance while playing games If you use this mode yourdevice may heat up because of increased battery consumption Stan...

Page 86: ... block incoming calls and all notifications except for alarms to prevent yourgame from being disturbed Game optimization Change the performance mode Battery Check the remaining battery usage time Temperature Memory Check the device s temperature and memory status You can also set the device to automatically adjust the volume orvideo frame rate to prevent the device from overheating and to stop app...

Page 87: ...he Samsung warranty When problems ordefects occuron the connected devices contact the device s manufacturer Sharing content Share content by using various sharing options The following actions are an example of sharing images 1 Open the Gallery app and select an image 2 Tap and select a sharing method you want You may incuradditional charges when sharing files through the mobile network Quick Shar...

Page 88: ...p Quick Share 2 Select an option No one Do not allow others to find yourphone Contacts only Only allow Samsung users in yourcontacts to share with your phone Anyone nearby Allow any nearby devices to share with yourphone Sharing throughWeb link Upload large files to the Samsung storage serverand share them with others through Web link 1 Open the Gallery app and select an image 2 Tap Quick Share an...

Page 89: ...rough yourBluetooth speaker 1 Make sure that yourphone and yourBluetooth speakerare connected Referto Pairing with otherBluetooth devices forhow to connect 2 On yourphone open Settings tap Connections Bluetooth Advanced settings and then tap the Music Share switch to turn it on You can use additional features such as setting who to share yourdevice with by tapping Music Share 3 On yourfriend s pho...

Page 90: ...s setting who to share yourdevice with by tapping Music Share 3 On yourphone open the notification panel and tap Media output 4 Tap Music Share and select yourfriend s Buds from the detected devices list 5 On yourfriend s phone accept the connection request When you play music through yourphone you can listen to it togetherthrough both Buds SmartView Mirroring on a TVscreen Viewyourphone s display...

Page 91: ...ll Microsoft devices and services such as Microsoft Office apps and Windows10 Connecting to a computer 1 On yourmobile device open Settings and tap Connected devices Link toWindows 2 Follow the on screen instructions to complete the connection Visit https aka ms setupltw fordetails Accessing data and notifications fromyourmobile device on the computer Open the Phone Link app on the computerand sel...

Page 92: ...e yourphone Connecting devices and starting Samsung DeX Wired connections to external displays You can connect yourphone to an external display using an HDMI adapter USB Type C to HDMI Use only official Samsung DeX supported accessories that are provided by Samsung Performance problems and malfunctions caused by using accessories that are not officially supported are not covered by the warranty 1 ...

Page 93: ...ion panel swipe downwards and then tap DeX 2 Select a TV from the detected devices list and tap Start now Some TVs will only be detected when its screen mirroring mode is turned on 3 If the connection request window appears on the TV accept the request 4 Follow the on screen instructions to complete the connection When they are connected the Samsung DeX screen will appearon the TV It is recommende...

Page 94: ...it on You can also use the external keyboard on the phone s screen Usingyourphone as a touchpad You can use yourphone as a touchpad On yourphone tap on the navigation bar If you have set the navigation barto use Swipe gestures open the notification panel and tap Useyourphone as a touchpad If you double tap on the touchpad you can check out the gestures you can use with the touchpad If yourphone s ...

Page 95: ...he Samsung DeX screen layout may differdepending on the connected device When starting orending Samsung DeX running apps may be closed Some apps orfeatures may not be available when using Samsung DeX To adjust the screen settings use the connected TV ormonitor s display settings To change the audio output tap the status bar select Media output and then select a device Using Samsung DeX and phone s...

Page 96: ...the world map and access location information forvarious places around you YTMusic Enjoyvarious music and videos provided by YouTube Music You can also access the music collections stored on yourdevice and play them Google TV Purchase orrent videos such as movies and TV programs from Play Store Drive Store yourcontent on the cloud access it from anywhere and share it with others YouTube Watch orcr...

Page 97: ...i Fi feature and Bluetooth On the Settings screen tap Connections Wi Fi Turn on the Wi Fi feature to connect to a Wi Fi network and access the internet orothernetwork devices Referto Wi Fi formore information Bluetooth Use Bluetooth to exchange data ormedia files with otherBluetooth enabled devices Referto Bluetooth formore information NFC and contactless payments Read nearfield communication NFC ...

Page 98: ...utomatically disable the mobile data connection when the amount of mobile data you have used reaches yourspecified limit You can turn on the data saverfeature to prevent some apps running in the background from sending orreceiving data Referto Data saverformore information You can also set apps to use only a Wi Fi ormobile data orboth Referto Allowed networks forapps formore information Mobile Hot...

Page 99: ... Wi Fi network quality information such as the speed and stability On the Settings screen tap Connections Wi Fi and tap the switch to turn it on The network quality information will appearunderthe Wi Fi networks If it does not appear tap IntelligentWi Fi and tap the Shownetwork qualityinfo switch to turn it on The quality information may not appeardepending on the Wi Fi network SharingWi Fi networ...

Page 100: ...he list Bluetooth Use Bluetooth to exchange data ormedia files with otherBluetooth enabled devices Precautions forusing Bluetooth Samsung is not responsible forthe loss interception ormisuse of data sent or received through Bluetooth Always ensure that you share and receive data with devices that are trusted and properly secured If there are obstacles between the devices the operating distance may...

Page 101: ...o confirm The devices will be connected when the otherdevice accepts the Bluetooth connection request To unpairthe devices tap next to the device name to unpairand tap Unpair Sending and receiving data Many apps support data transferthrough Bluetooth You can share data such as contacts ormedia files with otherBluetooth devices The following actions are an example of sending an image to anotherdevi...

Page 102: ...gs orreceive data Making paymentswith the NFC feature Before you can use the NFC feature to make payments you must registerforthe mobile payment service To registerorget more information about the service contact your service provider 1 On the Settings screen tap Connections and tap the NFC and contactless payments switch to turn it on 2 Touch the NFC antenna area on the back of yourdevice to the ...

Page 103: ...triction tap Allowed to use datawhile Data saveris on and select apps Allowed networks forapps Set apps to use only a Wi Fi ormobile data orboth Forexample you can set the device to use only mobile data forapps that you want to keep secure orstreaming apps that can be disconnected Even if you do not turn off the Wi Fi feature the apps will open using the mobile data On the Settings screen tap Conn...

Page 104: ...idden network switch to turn it off If you turn on the Auto Hotspot feature you can share yourphone s mobile data connection with otherdevices signed in to yourSamsung account More connection settings Customize settings to control otherconnection features On the Settings screen tap Connections More connection settings Nearbydevice scanning Set the phone to scan fornearby devices to connect to Prin...

Page 105: ... Settings screen tap Connections More connection settings Printing Download plugin 2 Select a printerplug in and install it 3 Select the installed printerplug in The device will automatically search forprinters that are connected to the same Wi Fi network as yourdevice 4 Select a printerto add To add printers manually tap Add printer Printing content While accessing content such as images ordocume...

Page 106: ... apps on otherdevices signed in to yourSamsung account Link toWindows Access and use the mobile device s data such as apps orpictures on a Windows computer Referto Link to Windows formore information Multi control Use a mouse and keyboard connected to a Samsung computerthat supports this feature on yourphone Samsung DeX Set the device to use like a computer Referto Samsung DeX formore information ...

Page 107: ...itions are detected You can also run them manually by tapping the button wheneveryou want To run modes manually select the mode you want and tap Turn on To turn off a running mode tap the mode and tap Turn off Using routines Adding routines 1 On the Settings screen tap Modes and Routines Routines 2 Tap and select a routine you want ortap to add yourown routines If you want to set the routine s run...

Page 108: ...nd mode vibration mode orsilent mode Vibratewhile ringing Set the device to vibrate and play a ringtone forincoming calls Temporarymute Set the device to use silent mode fora certain period Ringtone Change the call ringtone Notification sound Change the notification sound System sound Change the sound to use forcertain actions such as charging the device Volume Adjust the device s volume level Cal...

Page 109: ...orgames while playing games Equalizer Select an option fora specific music genre and enjoy optimized sound UHQ upscaler Enhance the sound resolution of music and videos when using wired headphones Adapt sound Set the best sound foryou Depending on the model you must connect headphones to use some features Separate app sound Set the device to play media sound from a specific app on the connected Bl...

Page 110: ...Options Change the display and the Home screen settings On the Settings screen tap Display Light Dark Turn Dark mode on oroff Dark mode settings Reduce eye strain by applying the dark theme when using the device at night orin a dark place You can set a schedule forapplying Dark mode The dark theme may not be applied in some apps Brightness Adjust the brightness of the display Adaptive brightness S...

Page 111: ... waits before turning off the display s backlight Easymode Switch to easy mode to display largericons and apply a simplerlayout to the Home screen Edge panels Change the settings forthe Edge panel Navigation bar Change the navigation barsettings Referto Navigation bar soft buttons formore information Accidental touch protection Set the device to prevent the screen from detecting touch input when i...

Page 112: ...laycolor Change the screen mode oradjust the display colorto yourpreference Changing the screen mode On the Settings screen tap Display Screen mode and select a mode you want Vivid This optimizes the colorrange saturation and sharpness of yourdisplay You can also adjust the display colorbalance by colorvalue Natural This adjusts the screen to a natural tone You can adjust the display coloronly in ...

Page 113: ...colorbarto yourpreference The screen tone will be adjusted Wallpaperand style Change the wallpapersettings forthe Home screen and the locked screen On the Settings screen tap Wallpaperand style Themes Applyvarious themes to the device to change the visual elements of the Home screen locked screen and icons On the Settings screen tap Themes Home screen Configure settings forthe Home screen such as ...

Page 114: ...urned off Referto Always On Display formore information Roaming clock Change the clock to show both the local and home time zones on the locked screen when roaming About Lock screen Check out the Lock screen version and legal information Some features may not be available depending on the carrierormodel The available options mayvary depending on the screen lock method selected Smart Lock You can s...

Page 115: ...he brightness of the Always On Display may change automatically depending on the lighting conditions Opening notifications on the Always On Display When you receive message missed call orapp notifications notification icons will appearon the Always On Display Double tap a notification icon to check its notification If the screen is locked you must unlock it to check notifications Turning off the A...

Page 116: ...gs forprivacy Biometrics Change the settings forbiometric data Referto Face recognition and Fingerprint recognition formore information Samsung Pass Verifyyouridentity through yourbiometric data Referto Samsung Pass formore information Secure Folder Create a secure folderto protect yourprivate content and apps from others Referto Secure Folderformore information SecureWi Fi Set the device to prote...

Page 117: ... which are not secure all of yourbiometric data will be deleted Precautions forusing face recognition Before using the face recognition to unlock yourdevice keep the following precautions in mind Yourdevice could be unlocked by someone orsomething that looks like yourimage Face recognition is less secure than Pattern PIN orPassword Forbetterface recognition Considerthe following when using face re...

Page 118: ...he screenwithyourface You can unlock the screen with yourface instead of using a pattern PIN orpassword 1 On the Settings screen tap Securityand privacy Biometrics Face recognition 2 Unlock the screen using the preset screen lock method 3 Tap the Face unlock switch to turn it on 4 On the locked screen look at the screen When yourface is recognized you can unlock the screen without using any additi...

Page 119: ...the on screen fingerprint sensor such as screen protectors sold by Samsung If you use yourfingerprint as a screen lock method yourfingerprint cannot be used to unlock the screen forthe first time afterturning on the device To use the device you must unlock the screen using the pattern PIN orpassword you set when registering the fingerprint Be careful not to forget yourpattern PIN or password If yo...

Page 120: ...he screen protectororthe touch screen on the fingerprint recognition sensorarea is not scratched ordamaged by objects such as coins keys pens and necklaces Ensure that the fingerprint recognition sensorarea at the bottom centerof the screen and yourfingers are clean and dry If you bend yourfingeroruse a fingertip the device may not recognize your fingerprints Press the screen so that yourfingertip...

Page 121: ...rfingerprint Changing the fingerprint recognition icon setting Set the device to show orhide the fingerprint recognition icon when you tap the screen while the screen is turned off 1 On the Settings screen tap Securityand privacy Biometrics Fingerprints 2 Unlock the screen using the preset screen lock method 3 Tap Showiconwhen screen is off and select an option Deleting registered fingerprints You...

Page 122: ...Pass Follow the on screen instructions to complete the setup Verifying the Samsung account password You can use yourregistered biometric data to verifyyouridentity instead of entering yourSamsung account password when forexample you purchase content from Galaxy Store On the Samsung Pass main screen tap Settings Account and syncing and then tap the Verifywith Samsung Pass switch to turn it on Using...

Page 123: ...ap Apps websites and select a website orapp from the list 2 Tap Edit and modifyyourID password and the website s orapp s name To delete yoursign in information tap Delete Using Samsung Passwithwebsites and apps When using websites orapps that support Samsung Pass you can sign in with Samsung Pass To check out the list of websites and apps that support Samsung Pass on the Samsung Pass main screen t...

Page 124: ...ettings Devices using Samsung Pass Leave Samsung Pass YourSamsung account will remain active The Samsung Pass data on otherdevices signed in to yourSamsung account will also be deleted Secure Folder Secure Folderprotects yourprivate content and apps such as pictures and contacts from being accessed by others You can keep yourprivate content and apps secure even when the device is unlocked Secure F...

Page 125: ... Folder app is locked you must unlock it using yourpreset lock method To change the name oricon of Secure Folder tap Customize Setting an auto lock condition forSecure Folder 1 Open the Secure Folder app and tap Settings Auto lock Secure Folder 2 Select a lock option To manually lock yourSecure Folder tap Lock and exit Moving content to Secure Folder Move content such as pictures and videos to Sec...

Page 126: ... be moved to Gallery in the default storage Adding apps Add an app to use in Secure Folder 1 Open the Secure Folder app and tap 2 Tick one ormore apps installed on the device and tap Add Removing apps from Secure Folder Touch and hold an app to delete and tap Uninstall Adding accounts Add yourSamsung and Google accounts orotheraccounts to sync with the apps in Secure Folder 1 Open the Secure Folde...

Page 127: ...ure Folder tick Move media files out of Secure Folder and tap Uninstall To access data backed up from Secure Folder open the MyFiles app and tap Internal storage Download Secure Folder Notes saved in Samsung Notes will not be backed up SecureWi Fi Secure Wi Fi is a service that secures yourWi Fi network connection It encrypts data using Wi Fi networks and disables tracking apps and websites so tha...

Page 128: ...e 1 On the Settings screen tap Securityand privacy SecureWi Fi 2 Tap Protection plan Upgrade and select the plan you want Forcertain protection plans you can transferthe protection plan to anotherdevice signed in to yourSamsung account 3 Follow the on screen instructions to complete the purchase Location Change settings forlocation information permissions On the Settings screen tap Location App pe...

Page 129: ...ture Silence notificationswhile driving Turn on the Do Not Disturb feature automaticallywhile driving EmergencyLocation Service Turn on the Emergency Location Service ELS feature Wireless emergencyalerts Change the settings forwireless emergency alerts Some features may not be available depending on the region orthe model Accounts and backup Options Sync back up orrestore yourdevice s data using S...

Page 130: ...estore it later Backing up data You can back up yourdevice s data to Samsung Cloud 1 On the Settings screen tap Accounts and backup and tap Back up data under Samsung Cloud 2 Tap the switches next to the items you want to back up and tap Back up now 3 Tap Done Some data will not be backed up To check which data will be backed up on the Settings screen tap Accounts and backup and tap Back up data u...

Page 131: ...ed mode Turn on one handed operation mode foryourconvenience when using the device with one hand Smart suggestions Set the device to analyze key information in the selected text or received message such as events and addresses and suggest that they be added as events to the calendarorto use related apps You can also get suggestions foruseful actions ortext to enterbased on yourapp usage history Co...

Page 132: ...ettings On the Settings screen tap Advanced features Motions and gestures Lift towake Set the device to turn on the screen when you pick it up Double tap to turn on screen Set the device to turn on the screen by double tapping anywhere on the screen while the screen is turned off Double tap to turn off screen Set the device to turn off the screen by double tapping an empty area on the Home screen ...

Page 133: ...p s screen Usingvideo call effects On the video calling app s screen tap Reset all Reset the settings Background Change orblurthe background during video calls Face Apply beauty effects to the face Colortone Adjust the screen s colortone and brightness Auto framing Turn the auto framing feature on oroff When you turn on this feature the device changes the shooting angle and zoom automatically by r...

Page 134: ... be installed The second app s icon will be displayed with Second app The Dual Messengerfeature may not be available depending on the app Some features of the app may be limited forthe second app Uninstalling a second app 1 On the Settings screen tap Advanced features Dual Messenger 2 Tap the switch of the app you want to uninstall and tap Uninstall All data related to the second app will be delet...

Page 135: ...rto monitorthe amount of the time you use yourdevice while driving Walking monitor Turn on the walking monitorto monitorthe amount of the time you use yourdevice while walking Volume monitor Turn on the volume monitorto protect yourhearing Parental controls Manage yourchildren s digital use Batteryand device care Introduction The device care feature provides an overview of the status of yourdevice...

Page 136: ...ngs and operating conditions You might not receive notifications from some apps that use powersaving mode Storage Check the status of the used and available storage On the Settings screen tap Batteryand device care Storage To delete files or uninstall apps that you do not use anymore select a category Then touch and hold or select an item and tap Delete orUninstall The actual available capacity of...

Page 137: ...so schedule software updates On the Settings screen tap Batteryand device care Software update Diagnostics Test yourdevice using Samsung Members On the Settings screen tap Batteryand device care Diagnostics Phone diagnostics Select an item to test ortap Test all to test all items Maintenance mode Turn on maintenance mode to protect yourprivacywhile someone else is using your device such as when yo...

Page 138: ...he settings to control how the device displays the time and date If the battery remains fully discharged the time and date is reset Samsung Keyboard settings Change the settings forthe Samsung Keyboard Keyboard list and default Select a keyboard to use by default and change the keyboard settings Physical keyboard Change the settings foran external keyboard Mouse and trackpad Change the settings fo...

Page 139: ...to improve accessibility to the device On the Settings screen tap Accessibility Recommended foryou Check the accessibility features you are currently using and check otherrecommended features TalkBack Turn on TalkBack which provides voice feedback To check help information to learn how to use this feature tap Settings Tutorial and help Spoken assistance Use the voice assistant features Visibilitye...

Page 140: ...callywhen connected to a Wi Fi network Last update Check out information about the last software update If emergency software updates are released foryourdevice s security and to block new types of security threats theywill be installed automaticallywithout your agreement Securityupdates information Security updates are provided to strengthen the security of yourdevice and protect yourpersonal inf...

Page 141: ...license Software information Access the device s software information such as its operating system version and firmware version Batteryinformation Check out the device s battery status and information Checkingyourdevice s IMEI information The International Mobile Equipment Identity IMEI is a unique numberassigned to your device You can check whetheryourdevice was reported as stolen orlost priorto ...

Page 142: ...ies caused by edited registry settings ormodified operating system software Attempting to customize the operating system may cause the device orapps to work improperly Software sound sources wallpapers images and othermedia provided with this device are licensed forlimited use Extracting and using these materials for commercial orotherpurposes is an infringement of copyright laws Users are entirel...

Page 143: ...oes not have an FCC ID it means that the device has not been authorized for sale in the U S orits territories and may only be brought to the U S forthe owner s personal use The bandwidths supported by the device mayvary depending on the region or carrier 5G network availability mayvary depending on the model country network provider and userenvironment Yourdevice contains magnets Keep it away from...

Page 144: ...nge without priornotice You can purchase additional accessories from yourlocal Samsung retailer Make sure they are compatible with the device before purchase Use Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject to change depending entirely on manufacturing co...

Page 145: ...ughly before use to maintain the waterresistance Do not expose the device to watermoving with force A sudden rise in the water pressure may exceed the guaranteed level of waterresistance In places such as a sauna orsteam room the water resistant performance may be damaged because of sudden changes in the temperature If the device is subjected to an external shock oris damaged its waterresistance m...

Page 146: ...n If the lowerpart of the device overheats it could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging orfast charging feature is only available on supported mo...

Page 147: ...ng the Mobile Hotspot and Tethering feature When using the device in areas with weak signals orno reception When charging the batterywith a damaged USB cable When the device s multipurpose jack is damaged orexposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the followingwhen the device heats up Keep the device updated with the latest software Conf...

Page 148: ...ce reaches a certain temperature a warning message will appearto prevent device failure skin irritation and damage and battery leakage Running apps will be closed and all calling and otherfeatures will be limited except for emergency calls until the device cools down If the second message appears because of a furtherincrease of the device s temperature the device will turn off Do not use the devic...

Page 149: ...Do not expose yourdevice to direct sunlight forextended periods Do not use orstore yourdevice forextended periods in very hot areas such as inside a carin the summertime Do not place the device in any areas that may overheat such as on an electric heating mat Do not store yourdevice nearorin heaters microwaves hot cooking equipment or high pressure containers Do not use a cable whose covering is p...

Page 150: ...USIM card You can turn off this feature by using the Lock SIM card menu PUK YourSIM orUSIM card is blocked usually as a result of entering yourPIN incorrectly several times You must enterthe PUK supplied byyourcarrier PIN2 When you access a menu requiring the PIN2 you must enterthe PIN2 supplied with the SIM orUSIM card Formore information contact yourcarrier Yourdevice displays network orservice ...

Page 151: ... Samsung Service Centeroran authorized service center Yourdevice freezes orencounters a fatal problem Try the following solutions If the problem is still not resolved contact a Samsung Service Centeroran authorized service center Restarting the device If yourdevice freezes orhangs you may need to close apps orturn off the device and turn it on again Forcing restart If yourdevice is frozen and unre...

Page 152: ...essing the Volume button ormove to anotherarea A cellularnetwork orthe internet is often disconnected oraudio qualityis poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals orpoorreception you may lose reception You may have connectivity problems because of issues with the carrier s base station Move to anotherarea and try again When using the...

Page 153: ... tips contact a Samsung Service Centeroran authorized service center Picture qualityis poorerthan the preview The quality of yourpictures mayvary depending on the surroundings and the photography techniques you use If you take pictures in dark areas at night orindoors image noise may occuror images may be out of focus Errormessages appearwhen opening multimedia files If you receive errormessages o...

Page 154: ...uetooth range 10 m On yourphone open Settings tap Connections and then tap the Bluetooth switch to turn it on again On yourphone open Settings tap General management Reset Reset network settings Reset settings Reset to reset network settings You may lose registered information when performing the reset If these tips do not solve the problem contact a Samsung Service Centeroran authorized service c...

Page 155: ...ta stored in the device A small gap appears around the outside of the device case This gap is a necessary manufacturing feature and some minorrocking orvibration of parts may occur Overtime friction between parts may cause this gap to expand slightly There is not enough space in the device s storage Delete unnecessary data such as cache using the device care feature ormanually delete unused apps o...

Page 156: ...y the different features of this device thoroughly and in different locations using your hearing aid orcochlearimplant to determine if you hearany interfering noise Consult yourcarrierorthe manufacturerof this device forinformation on hearing aid compatibility If you have questions about return orexchange policies consult your carrierordevice retailer FCC Hearing Aid Compatibility HAC regulations ...

Page 157: ...on storage and retrieval system Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co Ltd Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Direct Wi Fi CERTIFIED and the Wi Fi logo are registered trademarks of the Wi Fi Alliance Manufactured underlicense from Dolby Laboratories Dolby DolbyAtmos and the double D symbol are trademar...

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Samsung SM-S711U1, User Manual

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