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Samsung SM-N970W, User Manual

The Samsung SM-N970W user manual is available for free download on our website. Get detailed instructions and information about this top-notch product, including its features, settings, and troubleshooting tips. Enhance your experience with this exceptional device by accessing the manual effortlessly at manualshive.com.

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www.samsung.com/ca

USER MANUAL

English (CA). 04/2020. Rev.1.1

SM-N970W

SM-N975W

Summary of Contents for SM-N970W

Page 1: ...www samsung com ca USER MANUAL English CA 04 2020 Rev 1 1 SM N970W SM N975W ...

Page 2: ...capture and screen record 48 Entering text Apps and features 51 Installing or uninstalling apps 53 Finder 53 S Pen features 71 Bixby 75 BixbyVision 78 Bixby Home 81 Bixby Routines 83 Reminder 87 Phone 92 Contacts 96 Messages 98 Internet 100 Camera 120 Gallery 125 AR Emoji 132 AR Doodle 133 Always On Display 135 Edge screen 139 Multi window 142 Samsung Pay 145 Samsung Health 148 Samsung Members 148...

Page 3: ...DeX 181 Samsung Global Goals 181 Google apps Settings 183 Introduction 183 Connections 184 Wi Fi 186 Bluetooth 188 NFC and payment 190 Data saver 190 Mobile data only apps 191 Mobile Hotspot andTethering 192 More connection settings 196 Sounds and vibration 196 Dolby Atmos surround sound 197 Separate app sound 197 Notifications 198 Display 199 Blue light filter 199 Night mode 200 Changing the scre...

Page 4: ... registry settings or modified operating system software Attempting to customize the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible ...

Page 5: ...ing fixed graphics for extended periods may result in afterimages screen burn in or ghosting It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods and turn off the touchscreen when not using the device You can set the touchscreen to turn off automatically when you are not using it Launch the Settings app tap Display Screen timeout and then select the le...

Page 6: ... the device s performance and appearance may be affected If the device has been immersed in water or the microphone or speaker is wet sound may not be heard clearly during a call After wiping the device with a dry cloth dry it thoroughly before using it The touchscreen and other features may not work properly if the device is used in water If the device is dropped or receives an impact the water a...

Page 7: ...se the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging or fast charging feature is only available on supported models When the device heats up during use When you use featu...

Page 8: ...ht When using the mobile hotspot and tethering feature When using the device in areas with weak signals or no reception When charging the battery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder or pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the latest...

Page 9: ...re the device will turn off Do not use the device until the device s temperature drops below the specified level If the second warning message appears during an emergency call the call will not be disconnected by a forced shut down Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution to avoid shortening the battery s lifespan ...

Page 10: ... bottom corners Whether a case is supplied may vary by region or service provider You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accesso...

Page 11: ...sensor Touchscreen Edge screen Volume key Side key Power Bixby Proximity Light sensor Earphone jack Multipurpose jack USBType C SIM card Memory card tray S Pen NFC antenna MST antenna Wireless charging coil Rear camera Quadruple Microphone GPS antenna Speaker Flash Main antenna Speaker Microphone ...

Page 12: ...sensor Touchscreen Edge screen Volume key Side key Power Bixby Earphone jack Multipurpose jack USBType C SIM card tray Proximity Light sensor S Pen NFC antenna MST antenna Wireless charging coil Rear camera Triple Main antenna Speaker GPS antenna Flash Microphone Microphone Speaker ...

Page 13: ... Centre Connectivity problems and battery drain may occur in the following situations If you attach metallic stickers on the antenna area of the device If you attach a device cover made with metallic material to the device If you cover the device s antenna area with your hands or other objects while using certain features such as calls or the mobile data connection Using a Samsung approved screen ...

Page 14: ... capture a screenshot Press and hold simultaneously to turn off the device Setting the Side key Select an app or feature to launch by pressing the Side key twice or pressing and holding the Side key Launch the Settings app tap Advanced features Side key and then select an option you want Soft buttons Back button Home button Recents button When you turn on the screen the soft buttons will appear at...

Page 15: ... button while using apps or move the S Pen while pressing and holding the S Pen button you can launch certain features Refer to Air actions for more information Hover the S Pen over the screen and press the S Pen button to display the Air command features While pressing and holding the S Pen button drag the S Pen over items to select them Detaching the S Pen Press the end of the S Pen to disengage...

Page 16: ...b into the S Pen 2 1 Be careful not to pinch your fingers with the tweezers Do not reuse old nibs Doing so may cause the S Pen to malfunction Do not press the nib excessively when inserting the nib into the S Pen Do not insert the round end of the nib into the S Pen Doing so may cause damage to the S Pen or your device Do not bend or apply excessive pressure with the S Pen while using it The S Pen...

Page 17: ... cable supplied with the device The device may be damaged if you use Micro USB cable To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible while charging 1 Connect the USB cable to the USB po...

Page 18: ...drain quickly To avoid losing power during a data transfer always use these apps after fully charging the battery Using a power source other than the charger such as a computer may result in a slower charging speed due to a lower electric current The device can be used while it is charging but it may take longer to fully charge the battery If the device receives an unstable power supply while char...

Page 19: ...rises the charging speed may decrease automatically This is a normal operating condition to prevent damage to the device Wireless charging The device has a built in wireless charging coil You can charge the battery using a wireless charger sold separately Fast wireless charging You can charge your device faster using the fast wireless charging feature To use this feature you must use a charger and...

Page 20: ...ard or radio frequency identification RFID card such as a transportation card or a key card placed between the back of the device and the device cover Do not place the device on the wireless charger when conductive materials such as metal objects and magnets are placed between the device and the wireless charger The device may not charge properly or may overheat or the device and the cards may be ...

Page 21: ...ing this feature Do not use earphones while sharing power Doing so may affect nearby devices 1 Open the notification panel swipe downwards and then tap Wireless PowerShare to activate it 2 Place the other device on the centre of your device with their backs facing When charging starts a notification sound or vibration will occur The location of the wireless charging coil may vary by device model A...

Page 22: ...he charging speed may decrease or the device may not charge properly depending on the charger type The charging speed or efficiency may vary depending on the device s condition or the surrounding environment If the remaining battery power drops below a certain level power sharing will stop SIM or USIM card nano SIM card Installing the SIM or USIM card Insert the SIM or USIM card provided by the mo...

Page 23: ...alaxy Note10 4 2 1 3 5 2 1 1 Insert the ejection pin into the hole on the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull out the tray gently from the tray slot ...

Page 24: ...lly insert the tray into the tray slot to prevent liquid from entering your device Memory card microSD card Galaxy Note10 Installing a memory card Your device s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type To view your device s maximum memory card capacity refer to the Samsung website...

Page 25: ...Frequent writing and erasing of data shortens the lifespan of memory cards When inserting a memory card into the device the memory card s file directory appears in the My Files SD card folder 4 2 1 3 5 1 Insert the ejection pin into the hole on the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull out the tray gently from t...

Page 26: ...t remove external storage such as a memory card or USB storage while the device is transferring or accessing information or right after transferring data Doing so can cause data to be corrupted or lost or cause damage to the external storage or device Samsung is not responsible for losses including loss of data resulting from the misuse of external storage devices Formatting the memory card A memo...

Page 27: ...ns to set up your device Turning the device off 1 To turn off the device press and hold the Side key and theVolume Down key simultaneously Alternatively open the notification panel and tap Side key Volume Down key 2 Tap Power off To restart the device tap Restart You can set the device to turn off when you press and hold the Side key Launch the Settings app tap Advanced features Side key and then ...

Page 28: ...ernatively open the notification panel and tap Emergency mode To deactivate emergency mode tap Turn off Emergency mode The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions Initial setup When you turn on your device for the first time or after performing a data reset follow the on screen in...

Page 29: ...counts Samsung account Help Creating a Samsung account If you do not have a Samsung account you should create one You can create a Samsung account using your email address 1 Launch the Settings app and tap Accounts and backup Accounts Add account Samsung account Alternatively launch the Settings app and tap 2 Tap Create account 3 Follow the on screen instructions to complete creating your account ...

Page 30: ...account password and then tap OK Transferring data from your previous device Smart Switch You can use Smart Switch to transfer data from your previous device to your new device Launch the Settings app and tap Accounts and backup Smart Switch This feature may not be supported on some devices or computers Limitations apply Visit www samsung com smartswitch for details Samsung takes copyright serious...

Page 31: ...en instructions to transfer data from the previous device After the data is done transferring you can view a list of the transferred data on your device Do not disconnect the USB cable or USB connector USBType C from the device when you are transferring files Doing so may cause data loss or device damage A USB connector may not be supplied depending on the region Certain USB connectors may not be ...

Page 32: ...an item to transfer and tap Send 6 On your device tap Receive 7 Follow the on screen instructions to transfer data from your previous device After the data is done transferring you can view a list of the transferred data on your device Backing up and restoring data using external storage Transfer data using external storage such as a microSD card 1 Back up data from your previous device to externa...

Page 33: ...ata from the device Then disconnect your previous device from the computer 5 Connect your device to the computer using the USB cable 6 On the computer follow the on screen instructions to transfer data to your device Understanding the screen Controlling the touchscreen Do not allow the touchscreen to come into contact with other electrical devices Electrostatic discharges can cause the touchscreen...

Page 34: ...e screen for approximately 2 seconds Dragging Tap and hold an item and drag it to the target position Double tapping Double tap the screen Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart or pinch on the screen ...

Page 35: ...eturn to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar Launch the Settings app tap Display Navigation bar and then tap Full screen gestures under Navigation type The navigation bar will be hidden and the gesture hints will appear where the soft...

Page 36: ...evice s features It displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps The screen may appear differently depending on the region or service provider A widget Navigation bar soft buttons Edge panel handle Favourite apps Screen indicator ...

Page 37: ... Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area tap Home screen settings and then tap the Apps button switch to activate it The Apps button will be added at the bottom of the Home screen Apps button ...

Page 38: ...ew the screen in landscape mode Moving items Tap and hold an item and then drag it to a new location To move the item to another panel drag it to the side of the screen To add a shortcut to an app on the Home screen tap and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts area at ...

Page 39: ...ed apps will be created Tap Enter folder name and enter a folder name Adding more apps Tap Add apps on the folder Tick the apps to add and tap Add You can also add an app by dragging it to the folder Moving apps from a folder Tap and hold an app to drag it to a new location Deleting a folder Tap and hold a folder and then tap Delete folder Only the folder will be deleted The folder s apps will be ...

Page 40: ... panels Tap on the panel Wallpapers Change the wallpaper settings for the Home screen and the locked screen Themes Change the device s theme Visual elements of interface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Tap and hold a wid...

Page 41: ...most common The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Some indicator icons appear only when you open the notification panel The indicator icons may appear differently depending on the service provider Icon Meaning No signal Signal strength Roaming outside of normal service area GPRS network connected EDGE netw...

Page 42: ...ics 42 Icon Meaning New text or multimedia message Alarm activated Mute mode activated Vibration mode activated Flight mode activated Error occurred or caution required Battery charging Battery power level ...

Page 43: ... screen Changing the screen lock method To change the screen lock method launch the Settings app tap Lock screen Screen lock type and then select a method When you set a pattern PIN password or your biometric data for the screen lock method you can protect your personal information by preventing others from accessing your device After setting the screen lock method the device will require an unloc...

Page 44: ...ce to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit Launch the Settings app tap Lock screen Secure lock settings unlock the screen using the preset screen lock method and then tap the Auto factory reset switch to activate it Notification panel When you receive new notifications such as messages or missed calls indicator ico...

Page 45: ... Settings Access the power options Access the notification settings Quick setting buttons Control connected nearby devices and SmartThings devices and scenes Control media on your device and connected nearby devices Using quick setting buttons Tap quick setting buttons to activate certain features Swipe downwards on the notification panel to view more buttons ...

Page 46: ... capture Capture a screenshot while using the device and write on draw on crop or share the captured screen You can capture the current screen and scrollable area Use the following methods to capture a screenshot Captured screenshots will be saved in Gallery Key capture Press theVolume Down key and the Side key simultaneously Swipe capture Swipe your hand to the left or right across the screen Air...

Page 47: ...reenshot with others If the options are not visible on the captured screen launch the Settings app tap Advanced features Screenshots and screen recorder and then tap the Screenshot toolbar switch to activate it Screen record Record the screen while using your device Open the notification panel swipe downwards and then tap Screen recorder to activate it After a countdown recording will start To wri...

Page 48: ...er uppercase For all caps tap it twice Additional keyboard functions Enter a space View more keyboard functions Changing the input language Tap Languages and types Manage input languages and select the languages to use When you select two or more languages you can switch between the input languages by swiping to the left or right on the space key Changing the keyboard On the navigation bar tap to ...

Page 49: ...es may not be available depending on the region or service provider Predict words based on your input and show word suggestions To return to the keyboard functions list tap Enter emoticons Enter stickers You can also enter My Emoji stickers that look like you Refer to Using My Emoji stickers in chats for more information Attach animated GIFs Enter text by voice Change the keyboard settings Switch ...

Page 50: ...r words while using certain features such as when browsing webpages 1 Tap and hold over a word that you want to look up 2 Tap Dictionary on the options list If a dictionary is not preinstalled on the device tap Move to Manage dictionaries tap next to a dictionary and then tap INSTALL to download it 3 View the definition in the dictionary pop up window To switch to the full screen view tap Tap the ...

Page 51: ... INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it To download free apps...

Page 52: ...e information on your device When you open an app a pop up window may appear and request access to certain features or information Tap Allow on the pop up window to grant permissions to the app To view your app permission settings launch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permissions To view or change app permissio...

Page 53: ...features Air actions Control apps remotely by using the S Pen connected to your device via Bluetooth Low Energy BLE For example you can quickly launch apps such as the camera app by pressing and holding the S Pen button Also while using the camera app you can take a photo by pressing the button once While playing music you can turn the volume up if you lift the S Pen up while pressing and holding ...

Page 54: ...nterference between the S Pen and the device the S Pen will be disconnected from the device and the icon will turn grey To use the S Pen remote feature again connect the S Pen with the device by reinserting the S Pen into the slot Taking photos with the S Pen You can easily take photos by pressing the S Pen button without setting a timer 1 Launch the Camera app 2 Press the S Pen button once to tak...

Page 55: ...ir actions screen tap Hold down Pen button to and then select an app or feature To change actions for each app open the Air actions screen and select an app under App actions You can change actions by tapping items under Pen button or Gestures S Pen battery power level Set an app or a feature to launch Set actions for each app Set actions for camera and media apps ...

Page 56: ...ir actions and then tap again to reactivate it 3 Tap Connect a new S Pen The S Pen will be connected You may experience a brief delay before it finishes connecting You can only connect Samsung approved S Pens that support Bluetooth Low Energy BLE Do not detach the S Pen from the device when it is being connected Doing so will interrupt the process If it fails to connect or you want to use the prev...

Page 57: ...equently used apps To open the Air command panel detach the S Pen from the slot or hover the S Pen over the screen and press the S Pen button You can also tap the Air command icon with the S Pen Drag upwards or downwards on the Air command panel and select a function or app you want When the screen is off or locked with a screen lock method removing the S Pen will not open the Air command panel Cr...

Page 58: ...ent content and the hidden content on an elongated page such as a webpage Refer to Screen write for more information Live message Instead of text message create and send a unique message by recording your actions while handwriting or drawing a live message and saving it as an animated file Refer to Live messages for more information AR Doodle Create fun photos or videos with virtual handwriting or...

Page 59: ... not appear on the screen launch the Settings app tap Advanced features S Pen and then tap the Floating icon switch to activate it While using apps that support the S Pen remote feature you can view actions available with each app by hovering the S Pen over the Air command icon Create note Create notes easily in a pop up window without launching the Samsung Notes app 1 Open the Air command panel a...

Page 60: ...rt select 2 Select a desired shape icon on the toolbar and drag the S Pen across the content you want to select To pin an area to the screen tap select the area and then tap Pin to screen 3 Select an option to use with the selected area Extract text Extract text from the selected area Pin to screen Pin the selected area to the screen Automatically changes the appearance of the selected area Write ...

Page 61: ...rame to resize Select a quality Adjust the position 4 Tap Record to start capturing Before capturing a video make sure that the video is playing The maximum duration you can capture an area of the video for will be displayed on the screen When capturing an area from a video its sound will not be recorded 5 Tap Stop to stop capturing 6 Select an option to use with the selected area Write or draw on...

Page 62: ...ite The current screen is automatically captured and the editing toolbar appears 2 If you capture the content on an elongated page such as a webpage tap Scroll capture to capture the hidden content Tap Scroll capture repeatedly until screen capture is complete and then tap Done 3 Write a memo on the screenshot Undo Redo Pen colour Pen type Pen radius 4 Select an option to use with the screenshot S...

Page 63: ...mage and tap Done or Start drawing Collection Select a provided photo or video Gallery Set a photo or a video saved in Gallery as a background image Camera Take a photo or record a video and set it as a background image Colour Select a background colour 3 Write or draw on the live message screen Preview Start over Undo Message input limit Change the pen radius Change the file format Change the wri...

Page 64: ... translate open the Air command panel and tap Translate 2 Select the languages on the translator panel at the top of the screen You can change the text between words and sentences by tapping or 3 Hover the S Pen over the text you want to translate or the unit you want to convert The translated text will appear To listen to the pronunciation of the original text tap The icon may not appear dependin...

Page 65: ...d translate text and more Refer to BixbyVision for more information 1 When there is an image you want to search for relevant information or extract text from open the Air command panel and tap BixbyVision 2 Hover the S Pen over the content you want When the content is recognized the available search icons will appear 3 Select an icon you want 4 To close BixbyVision tap on the BixbyVision panel ...

Page 66: ...tio Change the size of the magnifier Glance Reduce an app to a thumbnail and hover the S Pen over the thumbnail to open the app in full screen view For example launch a map app open the Air command panel and then tap Glance The app will be reduced to a thumbnail at the bottom of the screen While browsing webpages hover the S Pen over the thumbnail to open the map app on the full screen and quickly...

Page 67: ...o Remove at the top of the screen Write on calendar Fill in your plans easily and quickly by writing or drawing on the calendar screen Open the Air command panel tap Write on calendar and then fill in your plans on the calendar When you are finished tap Save To edit it tap Undo Redo Eraser Pen settings You can use this feature only on the calendar of monthly view ...

Page 68: ...review window Action buttons If this feature is not activated launch the Settings app tap Advanced features S Pen and then tap the Air view switch to activate it Pen Select While pressing and holding the S Pen button drag the S Pen over text or item lists to select multiple items or text You can also copy and paste the selected items or text into another app or share them with others ...

Page 69: ... launch the Settings app tap Advanced features S Pen and then tap the Screen off memo switch to activate it Creating a screen off memo 1 When the screen is off detach the S Pen or tap the screen with the S Pen while pressing and holding the S Pen button 2 Write or draw a memo To extend the page tap 3 To pin the memo on the Always On Display tap Pin to Always On Display The pinned memo will not be ...

Page 70: ... pin the edited memo on the Always On Display again the original memo will be saved to Samsung Notes Screen off memo To minimize the pinned memo double tap The memo will be displayed as the icon on the Always On Display To view the memo again double tap If you do not perform any actions for a certain period after opening a memo the memo will be automatically minimized Minimize the memo Pinned memo...

Page 71: ...remote OK Now you can unlock the screen by pressing the S Pen button Bixby Introduction Bixby is a user interface that helps you use your device more conveniently You can talk to Bixby or type text Bixby will launch a function you request or show the information you want It also learns your usage patterns and environments The more it learns about you the more precisely it will understand you To us...

Page 72: ...n agree to the terms and conditions 1 Press and hold the Side key Sign in to your Samsung account Select a language Side key 2 Select the language to use with Bixby 3 Tap Sign in to Samsung account and follow the on screen instructions to sign in to your Samsung account If you are already signed in your account information will appear on the screen 4 Follow the on screen instructions to complete t...

Page 73: ...Alternatively say Hi Bixby and when the device emits a sound say what you want For example while pressing and holding the Side key say How s the weather today The weather information will appear on the screen If you want to know the weather tomorrow while pressing and holding the Side key just say Tomorrow Because Bixby understands the context of the conversation it will show you tomorrow s weathe...

Page 74: ...xby Register your voice so that Bixby will respond to your voice when you say Hi Bixby 1 Launch the Bixby app and tap Settings Voice wake up 2 Tap the Wake with Hi Bixby switch to activate it 3 Follow the on screen instructions to complete the setup Now you can say Hi Bixby and when the device emits a sound start a conversation Communicating by typing text If your voice is not recognized due to no...

Page 75: ...byVision features Search for images Search for locations Experience the AR feature Extract or translate text To use this feature the device must be connected to aWi Fi or mobile network To use some BixbyVision features you must sign in to your Samsung account The available features and search results may vary depending on the region or service provider This feature may not be available or you may ...

Page 76: ...f you want to know the title of a photo or image use the BixbyVision features The device will search for and show you related information or images with similar characteristics 1 Launch the Camera app and tap BixbyVision 2 Tap Lens and keep the object within the screen to recognize it 3 Select a search result with Image on it The similar images will appear Translating or extracting text Recognize ...

Page 77: ... BixbyVision features The device will search for and show you the sales happening in the nearby stores Available features may vary depending on the region or service provider 1 Launch the Camera app and tap BixbyVision 2 Tap and point the camera towards the direction you want to search for places You can view basic information about nearby places If you want to search for places in another directi...

Page 78: ...e provider 1 Launch the Camera app and tap BixbyVision 2 Tap Apps and select the feature you want Bixby Home On the Bixby Home screen you can view recommended services and information that Bixby provides by analyzing your usage patterns and your routine To view more content connect to aWi Fi or mobile network To fully use this feature you must sign in to your Samsung account Activating Bixby Home ...

Page 79: ...ching this feature for the first time or after performing a data reset follow the on screen instructions to complete the setup 2 Swipe upwards or downwards to view recommended content Upcoming reminder Access additional options Recommended content 3 To close Bixby Home swipe to the left on the screen or tap the Back button ...

Page 80: ...to top To unpin a card tap Unpin To stop displaying a card on the list drag the card to the right and tap Don t show again To hide a card from the list drag the card to the right and tap Hide for now Selecting apps to show as cards Add or delete apps to show as cards on the Bixby Home screen On the Bixby Home screen tap Cards select an app and then tap the switches next to items to add or delete t...

Page 81: ...nd ears when you use the device before going to bed Adding routines Add routines to use your device more conveniently When you add a routine you can set its running condition to auto or manual Adding recommended routines When your device learns your usage patterns it will recommend adding useful or frequently used features as routines When the recommendation notification appears tap View all and a...

Page 82: ...the Settings app and tap Advanced features Bixby Routines 2 Enter a routine name 3 Tap set conditions and then tap Next If you want to set the routine s running condition to manual tap Start button tapped 4 Tap set actions and then tap Done For manual routines you can add them to the Home screen as widgets and access them quickly When a pop up windows appears tap Add Using routines Running auto ro...

Page 83: ... edit a routine select a routine and tap Alternatively tap the condition or action you want to edit To delete routines tap Delete tick routines to delete and then tap Delete Reminder Create reminders to schedule to do items or to view content later You will receive notifications at the preset time or location for each reminder To receive more accurate notifications connect to aWi Fi or mobile netw...

Page 84: ...nd the Reminder app icon will be added to the Apps screen Creating reminders Create reminders using various methods Reminder will alert you if you create a reminder with a specified time or location setting You can also save various content such as a single memo or webpage address and view it later For example create a reminder to alert you to Water the flowers when I get home 1 Launch the Reminde...

Page 85: ...location to home 4 Tap When I arrive at Done 5 Tap Save to save the reminder When you arrive at home the Water the flowers notification will appear Checking reminder notifications At the preset time or location a notification pop up window will appear Tap Complete or Snooze ...

Page 86: ...checklist Add an image Completing reminders Mark reminders that you do not need to be reminded of as complete On the reminders list select a reminder and tap Complete Alternatively drag the reminder to the left Restoring reminders Restore reminders that have been completed 1 On the reminders list tap Completed Edit 2 Tick items to restore and tap Restore Reminders will be added to the reminders li...

Page 87: ...oice and video calls Making calls 1 Launch the Phone app and tap Keypad 2 Enter a phone number 3 Tap to make a voice call Preview the phone number Delete a preceding character Search for a contact Access additional options Add the number to the contacts list ...

Page 88: ...he number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making calls from the locked screen On the locked screen drag outside the circle Making calls by searching for nearby places You can easily make calls to places near your current location by searching for their information You can search for nearby places ...

Page 89: ...f a call is missed the icon appears on the status bar Open the notification panel to view the list of missed calls Alternatively launch the Phone app and tap Recents to view missed calls Blocking phone numbers Block calls from specific numbers added to your block list 1 Launch the Phone app and tap Settings Blocked numbers 2 Tap Recents or Contacts select contacts or phone numbers and then tap Don...

Page 90: ...Add call Dial a second call The first call will be put on hold When you end the second call the first call will be resumed Hold call Hold a call Tap Resume call to retrieve the held call Bluetooth Switch to a Bluetooth headset if it is connected to the device Speaker Activate or deactivate the speakerphone When using the speakerphone keep the device away from your ears Mute Turn off the microphone...

Page 91: ...and tap Recents 2 Tap a caller s image and tap Add or tap a phone number and tap Add to Contacts 3 Tap Create contact to create a new contact or tap Update existing to add the number to an existing contact Adding a tag to a phone number You can add tags to numbers without saving them to Contacts This allows you to view the caller s information when they call without having them listed in Contacts ...

Page 92: ...ting a new contact 1 Launch the Contacts app and tap 2 Select a storage location and tap Select 3 Enter contact information Select a storage location Add an image Open more information fields Enter contact information Depending on the selected storage location the types of information you can save may vary 4 Tap Save ...

Page 93: ...contacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Accounts and backup Accounts and select the account to sync with 2 Tap Sync account and tap the Contacts switch to activate it For the Samsung account tap Sync settings and tap the Contacts switch to activate it Searching for contacts Launch the Contacts app Use one of the following ...

Page 94: ...ing feature To use this feature you must sign in to your Samsung account The profile sharing feature may not be available depending on the region or service provider The profile sharing feature is only available for contacts who have activated the profile sharing feature on their device 1 Launch the Contacts app and select your profile 2 Tap Tap here to share your profile and tap the switch to act...

Page 95: ...members at the same time Launch the Contacts app tap Groups select a group and then tap Send message Merging duplicate contacts When you import contacts from other storages or sync contacts with other accounts your contacts list may include duplicate contacts Merge duplicate contacts into one to streamline your contacts list 1 Launch the Contacts app and tap Manage contacts Merge contacts 2 Tick c...

Page 96: ... are roaming 1 Launch the Messages app and tap 2 Add recipients and enter a message To record and send a voice message tap and hold say your message and then release your finger The recording icon appears only while the message input field is empty Enter recipients Enter a message Enter stickers Attach files Recipient Send the message 3 Tap to send the message ...

Page 97: ...s apart or pinch on the screen Blocking unwanted messages Block messages from specific numbers added to your block list 1 Launch the Messages app and tap Settings Block numbers and messages Block numbers 2 Tap Inbox and select a contact or a phone number Or tap Contacts select contacts and then tap Done To manually enter a number enter a phone number under Enter number and tap Setting the message ...

Page 98: ... Deleting messages 1 Launch the Messages app and tap Conversations 2 On the messages list select a contact or a phone number 3 Tap and hold a message then tap Delete To delete multiple messages tick messages you want to delete 4 Tap Delete Internet Introduction Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently Browsing webpages 1 Launch ...

Page 99: ... tab manager View your bookmarks Using secret mode In secret mode you can separately manage open tabs bookmarks and saved pages You can lock secret mode using a password and your biometric data Activating secret mode In the toolbar at the bottom of the screen tap Turn on Secret mode If you are using this feature for the first time set whether to use a password for secret mode In secret mode the de...

Page 100: ...mera etiquette Do not take photos or record videos of other people without their permission Do not take photos or record videos where legally prohibited Do not take photos or record videos in places where you may violate other people s privacy Launching Camera Use the following methods to launch Camera Launch the Camera app On the locked screen drag outside the circle Some methods may not be avail...

Page 101: ...o Camera settings BixbyVision AR Emoji Take a photo Preview thumbnail Shooting modes Current mode Scene optimizer button Select a lens Switch between the front and rear cameras Options for current shooting mode The preview screen may vary depending on the shooting mode and which camera is being used The camera automatically shuts off when unused Make sure that the lens is not damaged or contaminat...

Page 102: ...ide angle videos Use this feature to take landscape photos To correct the distortion in photos taken with the Ultra wide lens tap on the preview screen tap Save options and then tap the Ultra wide shape correction switch to activate it The wide angle lens lets you take basic photos or record normal videos The telephoto lens 2x optical zoom lets you take photos or record videos much closer by enlar...

Page 103: ...ding on the surroundings to capture photos easily The intelligent camera feature automatically recognizes the subject and optimizes the colour and any effects On the shooting modes list tap Photo and tap to take a photo Scene optimizer The camera adjusts the colour settings and applies the optimized effect automatically by recognizing the subject On the shooting modes list tap Photo When the camer...

Page 104: ...e this feature tap the scene optimizer button on the preview screen Shot suggestions The camera suggests the ideal composition for the photo by recognizing the position and angle of your subject On the preview screen tap and tap the Shot suggestions switch to activate it 1 On the shooting modes list tap Photo A guide will appear on the preview screen 2 Point the guide at the subject The camera rec...

Page 105: ...ake a photo Guide Ideal composition Taking selfies You can take self portraits with the front camera 1 On the shooting modes list tap Photo 2 On the preview screen swipe upwards or downwards or tap to switch to the front camera for self portraits 3 Face the front camera lens To take self portraits with a wide angle shot of the landscape or people tap 4 Tap to take a photo ...

Page 106: ...ven after you take a photo Video mode The camera adjusts the shooting options automatically depending on the surroundings to record videos easily 1 On the shooting modes list tap Video 2 Tap to record a video To capture an image from the video while recording tap To change the focus while recording a video tap where you want to focus To use auto focus mode tap AF lock to cancel the manually set fo...

Page 107: ...ound effect and edit it after taking a photo Blur Big circle Zoom Colour point Spin Use this feature in a place that has sufficient light The background blur may not be applied properly in the following conditions The device or the subject is moving The subject is thin or transparent The subject has a similar colour to the background The subject or background is plain ...

Page 108: ...iew screen tap to take a photo Background effect intensity adjustment bar Background effects Select a lens Editing the background of the Live focus photos You can also edit the background effect and the intensity of the background effect for a photo taken with the Live focus feature 1 Select a photo taken with the Live focus feature and tap Change background effect 2 Select a background effect you...

Page 109: ... you to record videos where the background is blurred and the subject stands out clearly 1 On the shooting modes list tap Live focus video 2 Select a background effect you want To adjust the intensity of the background effect drag the adjustment bar to the left or right 3 Tap to record a video 4 Tap to stop recording the video Use this feature in a place that has sufficient light The background bl...

Page 110: ... insufficient or poor lighting some of the following situations may occur The screen may appear dark due to the small amount of light The screen may flicker in certain lighting conditions such as in places with fluorescent lighting Noise may occur Recording super slow motion videos Record a video by capturing a single moment that the subject is moving 1 On the shooting modes list tap Super Slow mo...

Page 111: ...tion detection area When recording under flickering light such as in places with fluorescent lighting 1 On the shooting modes list tap Super Slow mo 2 Tap The motion detection feature will be activated and the motion detection area will appear on the preview screen To move the motion detection area tap the area inside the frame and drag it to a new location To adjust the area size tap a corner of ...

Page 112: ...crop out a desired section of the video drag the start bracket and the end bracket to the desired points to select the section to keep To edit the super slow motion section drag to the left or right Start bracket End bracket Super slow motion section Change the background music Slow motion mode Record a video for viewing it in slow motion You can specify sections of your videos to be played in slo...

Page 113: ...ion drag to the left or right Slow motion section Start bracket End bracket Food mode Take photos of food with more vibrant colours and blurred edges 1 On the shooting modes list tap Food 2 Tap the screen and drag the circular frame over the area to highlight The area outside the circular frame will be blurred To resize the circular frame drag a corner of the frame 3 Tap and drag the adjustment ba...

Page 114: ...taking photos of indistinct backgrounds such as an empty sky or a plain wall 1 On the shooting modes list tap Panorama 2 Tap and move the device slowly in one direction 3 Tap to stop taking photos Pro mode Capture photos while manually adjusting various shooting options such as exposure value and ISO value On the shooting modes list tap Pro Select options and customize the settings and then tap to...

Page 115: ...ue to life colour range You can set the colour temperature Change the exposure value This determines how much light the camera s sensor receives If the image is too dark increase the exposure If the image is too light reduce the exposure If the shutter speed is set manually you cannot change the exposure value The exposure value will change and be displayed based on the shutter speed setting Separ...

Page 116: ...he preview thumbnail and tap Play hyperlapse to view the video Customizing camera settings Options for current shooting mode On the preview screen use the following options The available options may vary depending on the shooting mode Activate or deactivate the flash Select the length of the delay before the camera automatically takes a photo Select an aspect ratio for photos Apply a filter effect...

Page 117: ...hange the recording time of super slow mo videos Camera settings On the preview screen tap Some options may not be available depending on the shooting mode Intelligent features Scene optimizer Set the device to adjust the colour settings and apply the optimized effect automatically depending on the subject or scene Shot suggestions Set the device to suggest the ideal composition for the photo by r...

Page 118: ...r resolution will result in higher quality videos but they will take up more storage space Advanced recording options Set the device to use an advanced recording option If you activate the High efficiency video feature you can record videos in the High EfficiencyVideo Codec HEVC format Your HEVC videos will be saved as compressed files to conserve the device s memory If you activate the HDR10 vide...

Page 119: ...sing the 2x optical zoom Pictures as previewed Set the device to save photos as they appear on the preview screen when taken with the front camera without flipping them Grid lines Display viewfinder guides to help composition when selecting subjects Location tags Attach a GPS location tag to the photo GPS signal strength may decrease in locations where the signal is obstructed such as between buil...

Page 120: ...dditional options Delete the image Share the image with others Modify the image BixbyVision Add the image to favourites You can create a movie animated GIF or collage from multiple images On the list tap or tap Create GIF or Create collage and then select images Searching for images Launch the Gallery app and tap to view images sorted by category such as types or locations To search for images by ...

Page 121: ...forward Pause and resume playback Change the screen ratio Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume To rewind or fast forward swipe to the left or right on the playback screen Using theVideo enhancer feature Enhance the image quality of your videos to enjo...

Page 122: ...s Location information Auto created content Tags Edit information People information Viewing photos or videos by category You can view photos and videos by category Launch the Gallery app tap Pictures or Albums and then drag the list downwards to select a category Videos View the videos saved in your device Favourites View your favourite photos and videos Locations View photos and videos taken in ...

Page 123: ...ice will read their date and location tags sort the images and videos and then create stories To create stories automatically you must capture or save multiple images and videos Launch the Gallery app tap Stories and then select a story Creating stories Create stories with various themes 1 Launch the Gallery app and tap Stories 2 Tap Create story 3 Enter a title for the story and tap Create 4 Tick...

Page 124: ... tap the Sync with Samsung Cloud switch to activate it The Gallery app and Samsung Cloud will be synced Deleting images or videos 1 Launch the Gallery app 2 Select an image or a video to delete To delete multiple files tap and hold a file to delete on the list and tick more files to delete 3 Tap or Delete Using the recycle bin feature You can keep the deleted images and videos in the recycle bin T...

Page 125: ...record videos using My Emojis character Emojis or stickers You can customize My Emoji s features such as the face shape or hairstyle and decorate My Emoji with various accessories You can also express yourself in fun ways using My Emoji stickers during a conversation My Emojis Stickers Character Emojis ...

Page 126: ...e The My Emoji and My Emoji stickers are now created You can view My Emoji stickers in the My Emoji Studio Refer to My Emoji stickers for more information Create My Emoji You can use the AR Emoji feature from both the front and rear cameras If you are using the rear camera it will automatically switch to the front camera To switch between cameras swipe upwards or downwards on the preview screen De...

Page 127: ... your own My Emoji stickers Available options may vary depending on the region or service provider My Emoji Studio Launch the Camera app and tap AR Emoji Studio My Emoji Studio will appear Select a My Emoji to edit Change the My Emoji Studio s background Edit the My Emoji Capture the current screen Create stickers ...

Page 128: ...twork Viewing My Emoji stickers In the My Emoji Studio tap Stickers Then you can view My Emoji stickers Create your own stickers Creating your own stickers 1 In the My Emoji Studio tap Stickers Make custom stickers 2 Edit stickers how you want Select an action Select an expression Add stickers Enter text Write or draw on stickers Select the sticker s background 3 Tap Save ...

Page 129: ...ing My Emoji stickers in the Messages app 1 While composing a message in the Messages app tap on the Samsung keyboard 2 Tap the My Emoji icon 3 Select one of the My Emoji stickers The My Emoji sticker will be inserted My Emoji icon Deleting My Emoji stickers On the Samsung keyboard tap and tap at the bottom of the keyboard Select the My Emoji stickers you want to delete and tap Delete ...

Page 130: ...0 Capturing photos or videos with My Emoji Create fun photos or videos with My Emoji using various shooting modes Basic Mask Mini motion 1 Launch the Camera app and tap AR Emoji 2 Select a My Emoji you want to use My Emoji ...

Page 131: ... share the photos and videos that you have captured in Gallery Capturing photos or videos with character Emojis or stickers Character Emojis mimic your expressions You can also apply sticker effects that follow your face 1 Launch the Camera app and tap AR Emoji 2 Select a character Emoji or tap Stickers and select a sticker you want to use Stickers Character Emoji 3 Tap to take a photo or swipe to...

Page 132: ...aunch the Camera app and tap Video on the shooting modes list 2 Tap and select a mode you want When the camera recognizes the subject the recognition area will appear on the screen Face Doodle on a face Everywhere Doodle anywhere else 3 Write or draw in the recognition area If you tap and then begin to doodle you can record yourself doodling Recognition area Change the pen type and colour Redo Und...

Page 133: ... it is turned off Also you can set the time to display the Always On Display Launch the Settings app tap Lock screen Always On Display and then select the mode you want under Display mode Tap to show The Always On Display appears for 10 seconds when you tap the screen Show always The Always On Display continuously appears Show as scheduled The Always On Display appears during the time you set Tap ...

Page 134: ... to move to the music controller 4 Tap the icons to control the playback Displaying an image to the Always On Display 1 Launch the Settings app Lock screen Clock style Always On Display 2 Drag the types list to the left and select the type with an image on it 3 Tap and select an image To insert an animated GIF tap GIF and select a file 4 Tap Done Deactivating the Always On Display feature Launch t...

Page 135: ...atures from the Edge panels Using the Edge panels Drag the Edge panel handle towards the centre of the screen If the Edge panel handle is not visible launch the Settings app tap Display Edge screen and then tap the Edge panels switch to activate it Edge panel handle Edge panel Edge panel settings ...

Page 136: ...e panel handle towards the centre of the screen Then tap Edge panel handle Apps edge Quickly launch frequently used apps 1 Drag the Edge panel handle towards the centre of the screen 2 On the Apps edge panel select an app to launch it Editing the Apps edge panel To add an app tap on the panel and tap an app from the apps list To create a folder on the panel tap on the panel tap and hold an app fro...

Page 137: ...bottom when opened in the split screen view 4 Tap Done Edge lighting You can set the device to light up the edges of the screen and display a pop up window when you receive notifications such as new messages When a pop up window appears while using an app drag the window downwards to quickly view the content and perform available actions Managing notifications to display as the edge lighting 1 Lau...

Page 138: ...eceive a message while watching a video or playing a game you can view the message and reply to it without switching the screen When you receive a notification with edge lighting while using an app drag the notification downwards This feature is only available to apps that support the Multi window and edge lighting features To view supported apps launch the Settings app tap Display Edge screen Edg...

Page 139: ...indow Introduction Multi window lets you run two apps at the same time in the split screen view You can also run multiple apps at the same time in the pop up view Some apps may not support this feature Split screen view Pop up view ...

Page 140: ...n the upper window 3 On the lower window swipe left or right to select another app to launch To launch apps not on the list of recently used apps tap the Home button or Back button and select an app Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows When you drag the bar between the app windows to the top or bottom edge of the screen the win...

Page 141: ...pe to the left or right tap an app s icon and then tap Open in pop up view The app screen will appear in the pop up view Minimize the window Close the app Maximize the window Adjust the transparency level Moving pop up windows To move a pop up window tap the window s toolbar and drag it to a new location ...

Page 142: ...samsung pay To use this feature you must sign in to your Samsung account and register your biometric data Refer to Samsung account and Fingerprint recognition for more information To make payments with Samsung Pay the device may be required a connection to aWi Fi or mobile network depending on the region This app s availability and supported features may vary depending on the region or service pro...

Page 143: ... 4 Register your fingerprint to use when making payments 5 Create a PIN to use when making payments This PIN will be used to verify various actions in Samsung Pay such as making payments and unlocking the app Registering cards You can easily register cards by capturing their images with the camera You can check the cards that support this feature from the Samsung Pay website www samsung com samsun...

Page 144: ...he Samsung Pay 3 Touch the back of your device to the card reader When the card reader recognizes the card information the payment will be processed Payments may not be processed depending on your network connection The verification method for payments may vary depending on the card readers Cancelling payments You can cancel payments by visiting the place where you made them On the cards list swip...

Page 145: ...lth tips Using Samsung Health Launch the Samsung Health app When running this app for the first time or restarting it after performing a data reset follow the on screen instructions to complete the setup Some features may not be available depending on the region To add items to the Samsung Health home screen tap Manage items and then select items View and manage trackers View health tips Monitor y...

Page 146: ...reen tap the steps tracker Target Current step total You may experience a brief delay while the steps tracker monitors your steps and then displays your step count You may also experience a brief delay before the pop up window indicates that your goal has been reached If you use the steps tracker while travelling by car or train vibration may affect your step count You can check your current steps...

Page 147: ... on the server for data backup purposes Personal information may be stored until the completion of such purposes You can delete personal data stored by Samsung Health by using the Erase personal data option in the Settings menu To delete any data you have shared with social networks or transferred to storage devices you must delete them separately You may share and or sync your data with additiona...

Page 148: ...bmit your feedback or post your comments you must sign in to your Samsung account Refer to Samsung account for more information Samsung Notes Introduction Create notes by entering text from the keyboard or by handwriting or drawing on the screen You can also insert images or voice recordings into your notes Creating notes 1 Launch the Samsung Notes app and tap 2 Select an input method from the too...

Page 149: ...poser screen tap to write or draw with the S Pen You can enter your handwriting more easily if you magnify the screen by spreading two fingers on it Pen Eraser Undo Redo Favourite pens Change styles Select and edit Convert handwriting to text Change the background colour ...

Page 150: ... or drawing on the screen tap to change the pen type line thickness or pen colour Change the line thickness Change the pen colour Change the pen type Select a new colour using the colour picker Select colour sets to show Using the eraser When you want to erase handwriting from a note tap and select an area to erase Alternatively select an area while pressing and holding the S Pen button To change ...

Page 151: ...e the easy writing pad to enter your handwriting more easily When you write or draw on the easy writing pad your handwriting will be automatically adjusted and entered between the lines of the input field 1 On the Samsung Notes main screen tap Add ons and tap the Easy writing pad switch to activate it 2 On the note composer screen swipe to the left on the toolbar at the bottom of the screen and ta...

Page 152: ...e size of the selection tap the input and drag a corner of the frame that appears 3 Edit the input using the available options Cut Cut out the input To paste it to another location tap and hold the location and then tap Paste Copy Copy the input To paste it to another location tap and hold the location and then tap Paste Delete Delete the input Change style Change styles Select a colour or line th...

Page 153: ...thickness you want 3 Point the S Pen toward where you want to apply the style The icon will appear 4 Tap where you want to change the style Converting handwriting to text After writing on the screen tap it with your finger To select all of your handwriting on the current page tap Options will appear in the preview window To replace the handwriting with the text tap Convert ...

Page 154: ...e the brush colour Redo Post the painting to PENUP Undo Change the brush settings Eraser Insert the painting into the note Pinning a note to the Home screen Pin a note to the Home screen to quickly view it or open and edit it 1 Launch the Samsung Notes app 2 Select a note and tap Pin to home screen The note will be added to the Home screen Saving a note as a reminder You can save a note as a remin...

Page 155: ...e notes to delete 3 Tap Delete PENUP Introduction PENUP is a social network service for sharing artwork drawn with the S Pen Post your artwork view others artwork and get useful drawing tips Post your artwork Your profile Your activities View artwork by category You can sign in to PENUP with your Samsung account or other SNS accounts ...

Page 156: ...artwork and then tap Done 3 Select a filter you want to apply to your artwork and tap Next When you post artwork from Gallery you cannot apply a filter 4 Enter a title description and hashtag 5 Tap Post Posting artwork from other apps To post your artwork from Gallery or other drawing apps select the artwork from an app and tap PENUP Colouring images Using the various colours create your own artwo...

Page 157: ...ng an image You can easily draw a nice image 1 Launch the PENUP app and tap Live drawing 2 Select an image 3 Tap Learn to draw 4 To draw on the image tap to pause the playback You can change the playback speed by tapping 5 When you are finished tap The original image will be hidden and you can see the image you drew ...

Page 158: ...u drew by hiding the photo 1 Launch the PENUP app 2 Tap Photo drawing 3 Tap Take picture take a photo and then tap OK Alternatively tap Select from Gallery and select a photo 4 Select the area to draw adjust the Opacity level or apply a sketch filter and then tap Done The selected area will be added as a background 5 Draw on the photo 6 When you are finished tap The photo will be hidden and you ca...

Page 159: ...r to the wearable device s user manual for more information about how to connect and use the wearable device with your device Calendar Manage your schedule by entering upcoming events or reminders in your planner Creating events 1 Launch the Calendar app and tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details Select a calendar to ...

Page 160: ...ect the account to sync with 2 Tap Sync account and tap the Calendar switch to activate it For the Samsung account tap Sync settings and tap the Calendar switch to activate it To add accounts to sync with launch the Calendar app and tap Add new account Then select an account to sync with and sign in When an account is added a blue circle is displayed next to the account name Voice Recorder Introdu...

Page 161: ...ndard This is the normal recording mode Interview The device records sound from the top and the bottom of the device at a high volume while reducing the volume of sound from the sides Speech to text The device records your voice and simultaneously converts it to on screen text For best results keep the device near your mouth and speak loudly and clearly in a quiet place If the voice memo system la...

Page 162: ... sound sources tap for the corresponding direction that sound is to be muted The icon will change to and the sound will be muted Muted sound source Unmuted sound source My Files Access and manage various files stored in the device or in other locations such as cloud storage services Launch the My Files app View files that are stored in each storage To check for unnecessary data and free up the dev...

Page 163: ...t field To activate or deactivate alarms tap the switch next to the alarm in the alarms list Stopping alarms Tap Dismiss to stop an alarm If you have previously enabled the snooze option tap Snooze to repeat the alarm after a specified length of time Deleting alarms Tap and hold an alarm tick alarms to delete and then tap Delete World Clock Launch the Clock app and tap World Clock Creating clocks ...

Page 164: ...p set the duration and name and then tap Add 2 Set the duration and tap Start To open the keypad to enter the duration tap the duration input field 3 Tap Dismiss when the timer goes off Calculator Perform simple or complex calculations Launch the Calculator app View the calculation history To clear the history tap Clear history To close the calculation history panel tap Use the unit conversion too...

Page 165: ...iew tips Change the performance mode View more games and install them Access additional options Using Game Launcher 1 Launch the Game Launcher app If Game Launcher does not appear launch the Settings app tap Advanced features and then tap the Game Launcher switch to activate it 2 Tap a game from the games list To find more games drag the screen upwards Games downloaded from Play Store and Galaxy S...

Page 166: ...tivate it Battery power efficiency may vary by game Game Booster Introduction Game Booster lets you play games in a better environment and provides you with useful options via the Game Booster panel Using Game Booster To open the Game Booster panel while playing games tap on the navigation bar If the navigation bar is hidden drag upwards from the bottom of the screen to show it If you have set the...

Page 167: ...the navigation bar Screen touch lock Lock the touchscreen while the game is being played To unlock the touchscreen drag the lock icon in any direction Screenshot Capture screenshots Setting how to display incoming calls and notifications during games You can enjoy your games without being disturbed even when you receive a call or notification Tap Block during game Calls and notifications and selec...

Page 168: ...or children when they use the device Using Kids Home Open the notification panel swipe downwards and then tap Kids Home to activate it The Kids Home screen will appear When starting Kids Home for the first time or after performing a data reset follow the on screen instructions to complete the setup On the Kids Home screen select the app you want to use Access additional options Available apps Kids...

Page 169: ...or content supported by Kids Home and add them Show Content page Set the device to display the Samsung partner s content page on the Kids Home screen Closing Kids Home To close Kids Home tap the Back button or tap Close Kids Home and then enter your unlock code SmartThings Introduction Control and manage smart appliances and Internet ofThings IoT products with your smartphone Connecting with nearb...

Page 170: ...e region or service provider Available features may differ depending on the connected device Connected devices own errors or defects are not covered by the Samsung warranty When errors or defects occur on the connected devices contact the device s manufacturer Connecting to nearby devices Connect to nearby devices such as Bluetooth headsets easily and quickly Connection methods may vary depending ...

Page 171: ...ons to connect devices Viewing and controlling connected devices You can view and control the devices For example you can check the ingredients in your refrigerator or adjust theTV volume 1 Launch the SmartThings app The list of connected devices will appear 2 View the status of devices on the list To control the devices select a device When the device controller supplied with the selected device ...

Page 172: ... you want to add and then tap Done 3 Tap Done Your location will be added To add devices to the location tap Add device or Add device and follow the on screen instructions to register devices Adding scenes Add a scene and register devices to it to control multiple devices at the same time 1 Launch the SmartThings app 2 Tap and select a location 3 Tap Scenes Add scene 4 Enter the scene name 5 Tap u...

Page 173: ...utomation Custom automation 4 Tap under If set the activation conditions for the automation and then tap Next 5 Tap under Then set actions to perform and then tap Done 6 Enter the automation name and tap OK Receiving notifications You can receive notifications from connected devices on your smartphone For example when the laundry is finished you can receive a notification on your smartphone To set...

Page 174: ...person s icon If the feature is not activated launch the Settings app tap Advanced features and then tap the Direct share switch to activate it Using additional features Share large files Share large files Upload files to the Samsung storage server and share them with others via aWeb link To use this feature your phone number must be verified SmartView Share content with nearby devices viaWi Fi Di...

Page 175: ... simultaneously use your smartphone Connecting devices and starting Samsung DeX Connecting to an external display You can connect your smartphone to an external display using an HDMI adapter USBType C to HDMI or DeX Pad The following content is about how to use the HDMI adapter HDMI adapter USBType C to HDMI DeX Pad All accessories are sold separately Use only official Samsung DeX supported access...

Page 176: ...e Start Without changing your smartphone s screen the Samsung DeX screen will appear on the connectedTV or monitor HDMI cable HDMI adapter USBType C to HDMI Connecting to a computer You can use Samsung DeX by connecting your smartphone to a computer using a USB cable 1 Connect your smartphone to a computer using a USB cable 2 Open the notification panel tap Samsung DeX The screen for the app insta...

Page 177: ... screen Controlling with an external keyboard and mouse You can use a wireless keyboard mouse Refer to the respective device s manual for more information You can set the mouse pointer to flow from the external display to the smartphone s screen Launch the Settings app select Samsung DeX Mouse trackpad and then select the Flow pointer to phone screen switch to activate it You can also use the exte...

Page 178: ...r smartphone s case has a front cover open the front cover to use your smartphone as a touchpad If the front cover is closed the touchpad may not work properly If your smartphone s screen turns off press the Side key or double tap the screen to turn on the screen Using the screen keyboard When you enter text to send messages create notes or perform other tasks a screen keyboard will appear automat...

Page 179: ... can multitask by running multiple apps simultaneously You can also check your smartphone s notifications and status Samsung DeX home screen Samsung DeX panel Taskbar Favourite apps Status bar Quick access toolbar Apps button The Samsung DeX screen layout may differ depending on the connected device When starting or ending Samsung DeX running apps may be closed Some apps or features may not be ava...

Page 180: ...isplay and smartphone simultaneously While using Samsung DeX you can use separate apps on the external display and your smartphone simultaneously For example while watching a video on the connectedTV or monitor you can create a note on your smartphone On the connectedTV or monitor launch an app to run on the Samsung DeX screen Then launch another app on your smartphone Locking the Samsung DeX scre...

Page 181: ... Goals such as fighting to end poverty reducing social inequality and tackling climate change You can donate to support specific goals that you care about You can also earn money for donations to NGOs or charities when you see ads on the screen while your device is charging Launch the Samsung Global Goals app Google apps Google provides entertainment social network and business apps You may requir...

Page 182: ...lections stored on your device to the cloud and access them later Play Movies TV Purchase or rent videos such as movies andTV programs from Play Store Drive Store your content on the cloud access it from anywhere and share it with others YouTube Watch or create videos and share them with others Photos Search for manage and edit all your photos and videos from various sources in one place Google Se...

Page 183: ...ormation Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth enabled devices Refer to Bluetooth for more information Phone visibility Allow other devices to find your device to share content with you When this feature is activated your device will be visible to other devices when they search for available devices using theirTransfer files to device option NFC and payment S...

Page 184: ...unning in the background from sending or receiving data Refer to Data saver for more information Mobile Hotspot andTethering Use the device as a mobile hotspot to share the device s mobile data connection with other devices when the network connection is not available Connections can be made viaWi Fi or USB Refer to Mobile Hotspot and Tethering for more information More connection settings Customi...

Page 185: ... On the Settings screen tap Connections Wi Fi and tap the switch to activate it 2 Tap Wi Fi Direct The detected devices are listed If the device you want to connect to is not in the list turn on itsWi Fi Direct feature 3 Select a device to connect to The devices will be connected when the other device accepts theWi Fi Direct connection request Sending and receiving data You can share data such as ...

Page 186: ...uced Some devices especially those that are not tested or approved by the Bluetooth SIG may be incompatible with your device Do not use the Bluetooth feature for illegal purposes for example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices...

Page 187: ...tion 3 Accept the Bluetooth connection request on the other device Dual audio You can connect up to two Bluetooth audio devices to your smartphone Connect two Bluetooth headsets or speakers to use them at the same time 1 On the Settings screen tap Connections Bluetooth and tap the switch to activate it The detected devices will be listed 2 Tap Advanced tap the Dual audio switch to activate it and ...

Page 188: ...or transportation or events after downloading the required apps The device contains a built in NFC antenna Handle the device carefully to avoid damaging the NFC antenna Reading information from NFC tags Use the NFC feature to read product information from NFC tags 1 On the Settings screen tap Connections and tap the NFC and payment switch to activate it 2 Place the NFC antenna area on the back of ...

Page 189: ... NFC and payment Tap and pay PAYMENT and then select an app The payment services list may not include all available payment apps Sending data with the NFC feature Transfer data such as images or contacts with other devices by touching your device s NFC antenna to the other device s NFC antenna 1 On the Settings screen tap Connections NFC and payment and tap the switch to activate it 2 Tap the Andr...

Page 190: ...pp while Data saver on and select apps Mobile data only apps Select apps to always use mobile data even when your device is connected to aWi Fi network For example you can set the device to use only mobile data for apps that you want to keep secure or streaming apps that can be disconnected Even if you do not deactivate theWi Fi feature the apps will launch using the mobile data On the Settings sc...

Page 191: ...s USB tethering Use USB tethering to share the device s mobile data connection with a computer via USB When connected to a computer the device is used as a wireless modem for the computer Using the mobile hotspot Use your device as a mobile hotspot to share your device s mobile data connection with other devices 1 On the Settings screen tap Connections Mobile Hotspot andTethering Mobile Hotspot 2 ...

Page 192: ... activate it More connection settings Customize settings to control other connection features On the Settings screen tap Connections More connection settings Nearby device scanning Set the device to scan for nearby devices to connect to Printing Configure settings for printer plug ins installed on the device You can search for available printers or add one manually to print files Refer to Printing...

Page 193: ...nnections More connection settings Printing Download plugin 2 Search for a printer plug in in Play Store 3 Select a printer plug in and install it 4 Select the installed printer plug in The device will automatically search for printers that are connected to the sameWi Fi network as your device 5 Select a printer to add To add printers manually tap Add printer Printing content While viewing content...

Page 194: ... support MirrorLink version 1 1 or higher Connecting your device to a vehicle via MirrorLink When using this feature for the first time connect the device to aWi Fi or mobile network 1 Pair your device with a vehicle via Bluetooth Refer to Pairing with other Bluetooth devices for more information 2 Connect your device to the vehicle using a USB cable When they are connected access your device s Mi...

Page 195: ...n downloading files via the mobile network When you download large files the device may heat up If the device exceeds a set temperature the feature will turn off If network signals are unstable the speed and performance of this feature may be affected If theWi Fi and mobile network connections have significantly different data transfer speeds the device may use only the fastest connection This fea...

Page 196: ...of the vibration notification UseVolume keys for media Set the device to adjust the media volume level when you press theVolume key System sounds and vibration Set the device to sound or vibrate for actions such as controlling the touchscreen Advanced sound settings Optimize the settings for when media is being played Refer to Dolby Atmos surround sound or Separate app sound for more information D...

Page 197: ...separately and tap the Back button 3 Select a device for playing the selected app s media sound Notifications Change the notification settings On the Settings screen tap Notifications App icon badges Change the settings for app icon badges Do not disturb Set the device to mute incoming calls notification sounds and media except for allowed exceptions Status bar Set the device to display only three...

Page 198: ...or adjusting the display colour for more information Font size and style Change the font size and style Screen zoom Change the screen zoom setting Screen resolution Change the screen resolution Refer to Screen resolution Galaxy Note10 for more information Galaxy Note10 Full screen apps Select apps to use with the full screen aspect ratio You can also set the device to hide the front camera from th...

Page 199: ...Settings screen tap Display Blue light filter and tap the Turn on now switch to activate it 2 Drag the adjustment bar to adjust the filter s opacity 3 To set the schedule to apply the blue light filter to the screen tap the Turn on as scheduled switch to activate it and select an option Sunset to sunrise Set the device to apply the blue light filter at night and turn it off in the morning based on...

Page 200: ...ap Display Screen mode and select a mode you want Vivid This optimizes the colour range saturation and sharpness of your display You can also adjust the display colour balance by colour value Natural This adjusts the screen to a natural tone You can adjust the display colour only in Vivid mode Vivid mode may not be compatible with third party apps You cannot change the screen mode while applying t...

Page 201: ...resolution 2 Select a resolution option and tap Apply Some currently running apps may close when you change the resolution Screensaver You can set to display images as a screensaver when the screen turns off automatically The screensaver will be displayed when the device is charging 1 On the Settings screen tap Display Screensaver and tap the switch to activate it 2 Select an option If you select ...

Page 202: ...elected Screen lock type Change the screen lock method Smart Lock Set the device to unlock itself when trusted locations or devices are detected Refer to Smart Lock for more information Secure lock settings Change screen lock settings for the selected lock method Always On Display Set the device to display information while the screen is turned off Refer to Always On Display for more information C...

Page 203: ...ock itself This feature will be available to use after you set a screen lock method If you do not use your device for four hours or when you turn on the device you must unlock the screen using the pattern PIN or password you set 1 On the Settings screen tap Lock screen Smart Lock 2 Unlock the screen using the preset screen lock method 3 Select an option and follow the on screen instructions to com...

Page 204: ...m unknown sources Secure Folder Create a secure folder to protect your private content and apps from others Refer to Secure Folder for more information Encrypt SD card Set the device to encrypt files on a memory card Galaxy Note10 If you reset your device to the factory defaults with this setting enabled the device will not be able to read your encrypted files Disable this setting before resetting...

Page 205: ...n Precautions for using face recognition Before using the face recognition to unlock your device keep the following precautions in mind Your device could be unlocked by someone or something that looks like your image Face recognition is less secure than Pattern PIN or Password For better face recognition Consider the following when using face recognition Consider the conditions when registering su...

Page 206: ... unlocking the screen with your face is not working properly tap Remove face data to remove your registered face and register your face again Deleting the registered face data You can delete face data that you have registered 1 On the Settings screen tap Biometrics and security Face recognition 2 Unlock the screen using the preset screen lock method 3 Tap Remove face data Remove Once the registere...

Page 207: ...ked screen after recognizing your face tap the Stay on Lock screen switch to deactivate it If you want to reduce the possibility of recognizing faces in photos or videos tap the Faster recognition switch to deactivate it This may decrease the face recognition speed If you want to increase the recognition rate in a dark place tap the Brighten screen switch to activate it 4 On the locked screen look...

Page 208: ...et when registering the fingerprint Be careful not to forget your pattern PIN or password If your fingerprint is not recognized unlock the device using the pattern PIN or password you set when registering the fingerprint and then re register your fingerprints If your pattern PIN or password is forgotten you will not be able to use the device if you do not reset it Samsung is not responsible for an...

Page 209: ...gertip the device may not recognize your fingerprints Press the screen so that your fingertip spreads over the wide surface of the fingerprint recognition area Registering fingerprints 1 On the Settings screen tap Biometrics and security Fingerprints 2 Read the on screen instructions and tap Continue 3 Set a screen lock method 4 Place your finger on the fingerprint recognition sensor at the bottom...

Page 210: ...fingerprints You can delete registered fingerprints 1 On the Settings screen tap Biometrics and security Fingerprints 2 Unlock the screen using the preset screen lock method 3 Select a fingerprint to delete and tap Remove Unlocking the screen with your fingerprints You can unlock the screen with your fingerprint instead of using a pattern PIN or password 1 On the Settings screen tap Biometrics and...

Page 211: ...ic data to Samsung Pass On the Settings screen tap Biometrics and security Samsung Pass Follow the on screen instructions to complete the setup Verifying the Samsung account password You can use your registered biometric data to verify your identity instead of entering your Samsung account password when for example you purchase content from Galaxy Store On the Samsung Pass main screen tap Settings...

Page 212: ...ass main screen tap Sign in and select a website or app from the list 2 Tap Edit and modify your ID password and the website s or app s name To delete the website or app tap Delete Using Samsung Pass with websites and apps When using websites or apps that support Samsung Pass you can easily sign in with Samsung Pass To see the list of websites and apps that support Samsung Pass on the Samsung Pass...

Page 213: ...ta you registered to Samsung Pass when entering personal information automatically on supported apps Deleting your Samsung Pass data You can delete your biometric data sign in information and app data registered to Samsung Pass Your agreement to the terms and conditions and your Samsung account will remain active The Samsung Pass data on other devices signed in to your Samsung account will not be ...

Page 214: ...other devices via unapproved sharing methods such as USB orWi Fi Direct Attempting to customize the operating system or modifying software will cause Secure Folder to be automatically locked and inaccessible Before saving data in Secure Folder make sure to back up a copy of the data in another secure location To use Secure Folder you must sign in to your Samsung account Setting up Secure Folder 1 ...

Page 215: ... code you can reset it using your Samsung account Tap the button at the bottom of the locked screen and enter your Samsung account password Setting auto lock for Secure Folder Set the device to automatically lock Secure Folder when it is not being used 1 Launch the Secure Folder app and tap Settings Auto lock Secure Folder 2 Select a lock option To manually lock your Secure Folder tap Lock Moving ...

Page 216: ...ng an image from Secure Folder to the default storage 1 Launch the Secure Folder app and tap Gallery 2 Select an image and tap Move out of Secure Folder The selected items will be moved to Gallery in the default storage Adding apps Add an app to use in Secure Folder 1 Launch the Secure Folder app and tap Add apps 2 Tick one or more apps installed on the device and tap Add To install apps from Play...

Page 217: ...r app tap Settings and then tap the Show Secure Folder switch to deactivate it Alternatively open the notification panel swipe downwards and then tap Secure Folder to deactivate the feature Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later Backing up data 1 Launch the Secure Folder app and tap Setting...

Page 218: ...ess data backed up from Secure Folder launch the My Files app and tap Internal storage Secure Folder Notes saved in Samsung Notes will not be backed up Accounts and backup Options Sync back up or restore your device s data using Samsung Cloud You can also sign in to accounts such as your Samsung account or Google account or transfer data to or from other devices via Smart Switch On the Settings sc...

Page 219: ...ng Cloud or a computer so that you can restore it if the data is corrupted or lost due to an unintended factory data reset Samsung Cloud Sync the data saved in your device such as images and videos with Samsung Cloud and view the data you have saved on Samsung Cloud You can also back up your device s data to Samsung Cloud and restore it later To use Samsung Cloud you must sign in to your Samsung a...

Page 220: ...To check which data will be backed up on the Settings screen tap Accounts and backup Samsung Cloud Back up this phone To view the backup data for other devices in your Samsung Cloud on the Settings screen tap Accounts and backup Samsung Cloud Restore data and then select a device you want Restoring data You can restore your backup data from Samsung Cloud to your device 1 On the Settings screen tap...

Page 221: ...when you press the Side key twice Call and text on other devices Use your device s calling and messaging features on other devices signed in to your Samsung account This feature may not be available depending on the region or service provider Link toWindows Instantly access data saved in your device on your computer Refer to Link toWindows for more information Smart pop up view Select apps to view...

Page 222: ...your videos to enjoy brighter and more vivid colours This feature may not be available in some apps Send SOS messages Set the device to send help messages by pressing the Side key three times Link toWindows Instantly access data saved in your device on your computer by using the same Microsoft account on your computer as your device This feature is only available onWindows 10 version 1803 or highe...

Page 223: ...screen is turned on or the device is not on a flat surface Easy mute Set the device to mute incoming calls or alarms by using palm motions or facing the device s screen downwards One handed mode Activate one handed operation mode for your convenience when using the device with one hand This feature may not be available depending on the region or service provider Palm swipe to capture Set the devic...

Page 224: ... notifications from the second app the notifications will be displayed with to distinguish them from the first app s notifications Second app The Dual Messenger feature may not be available depending on the app Some features of the app may be limited for the second app Uninstalling a second app 1 On the Settings screen tap Advanced features Dual Messenger 2 Tap the switch of the app you want to un...

Page 225: ...each app On the Settings screen tap Digital wellbeing Dashboard Number of unlocks Change the notification settings The time the screen was on Number of notifications Activate wind down mode Setting timers for apps You can limit the daily usage time for each app by setting a timer When you reach the limit the app will be deactivated and you cannot use it 1 On the Settings screen tap Digital wellbei...

Page 226: ...down and tap the Turn on now switch to activate it 2 Turn on the switch to activate the feature you want Greyscale Displays colours on the screen as grey tones Do not disturb Set the device to mute incoming calls and notification sounds except for allowed exceptions 3 To set the schedule to activate wind down mode tap the Turn on as scheduled switch to activate it tap Set schedule and then set the...

Page 227: ... the device with a tap of your finger Battery Storage Security Memory Optimizing your device On the Settings screen tap Device care Optimize now The quick optimization feature improves device performance through the following actions Clearing some memory Deleting unnecessary files and closing apps running in the background Managing abnormal battery usage Scanning for crashed apps and malware ...

Page 228: ...nditions You may not receive notifications from some apps that use power saving mode Power mode Select a power mode that suits your device usage purposes Tap Power mode and select an option High performance The screen is as bright as possible and at maximum resolution The battery may drain quickly Optimized Optimized for a balance between the device s performance and battery usage Medium power sav...

Page 229: ...he feature Storage Check the status of the used and available storage space On the Settings screen tap Device care Storage The actual available capacity of the internal storage is less than the specified capacity because the operating system and default apps occupy part of the space You can view the available capacity of the internal storage in the Specification section for your device on the Sams...

Page 230: ...d input Select device languages and change settings such as keyboards and voice input types Some options may not be available depending on the selected language Refer to Adding device languages for more information Date and time Access and alter the settings to control how the device displays the time and date If the battery remains fully discharged the time and date is reset Contact us Ask questi...

Page 231: ...ng tap Keep current The selected language will be added to your languages list If you changed the default language the selected language will be added to the top of the list To change the default language from your languages list drag next to a language and move it to the top of the list Then tap Apply If an app does not support the default language the next supported language in the list will be ...

Page 232: ...te Security updates information Security updates are provided to strengthen the security of your device and protect your personal information For security updates for your model visit security samsungmobile com The website supports only some languages About phone Access your device s information On the Settings screen tap About phone To change your device s name tap Edit Status View various device...

Page 233: ...ly Voice Assistant Voice feedback Activating or deactivatingVoice Assistant When you activateVoice Assistant the device will start voice feedback When you tap the selected feature once the device will read the text on the screen aloud Tapping the feature twice will activate the feature Launch the Settings app tap Accessibility Screen reader and then tap the Voice Assistant switch to activate it To...

Page 234: ... the right then left in one motion Scroll down the screen Swiping upwards then downwards in one motion Move to the first item on the screen Swiping downwards then upwards in one motion Move to the last item on the screen Two finger gestures Tapping twice Start pause or resume the current action Tapping three times Check the current time remaining battery power and more To change items that are rea...

Page 235: ...he list of recent apps Using the contextual menu While you are usingVoice Assistant swipe to the left or right with three fingers The contextual menu will appear and the device will read the options aloud Swipe to the left or right with three fingers to scroll through the options When you hear the option you want swipe upwards or downwards to use the option or adjust the settings for the option Fo...

Page 236: ...a sound when you control the screen such as selecting an item You can also adjust the volume of the sound played when you touch the screen to control it Focus on speech audio Set the device to turn the media volume down when the device reads an item aloud Focus indicator Set the device to thicken the border of the focus indicator that appears when you tap items You can also change the colour of th...

Page 237: ...tivate the rapid key input feature launch the Settings app tap Accessibility Screen reader and then tap the Quick typing switch to activate it When you touch the keyboard with your finger the device reads aloud the character keys under your finger When you hear the character you want release your finger from the screen to select it The character is entered and the device reads the text aloud If Qu...

Page 238: ...vate it Using the high contrast keyboard Change the colours of the Samsung keyboard to increase the contrast between the text and the background Launch the Settings app tap Accessibility Visibility enhancements and then tap the High contrast keyboard switch to activate it Displaying button shapes Display button shapes with frames to make them stand out Launch the Settings app tap Accessibility Vis...

Page 239: ...ading the text Launch the Settings app tap Accessibility Visibility enhancements Colour lens and then tap the switch to activate it Select a colour you want To adjust the transparency level drag the adjustment bar under Opacity Reducing screen motion effects Reduce animation effects if you are sensitive to animations or screen movement Launch the Settings app tap Accessibility Visibility enhanceme...

Page 240: ...the screen by tapping the screen three times and holding Or tap and then tap and hold the screen While holding the screen drag your finger to explore the screen Release your finger to return to the normal view Keyboards and the navigation bar on the screen cannot be magnified When this feature is activated the performance of some apps may be affected Enlarging mouse or touchpad pointers Enlarge th...

Page 241: ...nch the Settings app and tap Accessibility Hearing enhancements Sound detectors Doorbell detector 2 Tap Record to make a recording of your doorbell The device will detect and record the doorbell 3 Tap Test and ring your doorbell to check if it is recorded correctly When the device detects the doorbell sound tap Start To change the doorbell sound tap Change doorbell sound Turning off all sounds Set...

Page 242: ...ancements 3 Drag the adjustment bar under Left right sound balance to the left or right and adjust the sound balance Mono audio Mono output combines stereo sound into one signal that is played through all earphone speakers Use this if you have a hearing impairment or if a single earbud is more convenient Launch the Settings app tap Accessibility Hearing enhancements and then tap the Mono audio swi...

Page 243: ...reen by connecting an external switch by tapping the screen or by using head movements and face gestures 1 Launch the Settings app and tap Accessibility Interaction and dexterity Universal switch 2 Read the on screen instructions and tap Done 3 Tap the switch to activate it 4 If the universal switches are not registered on the device tap Add switch and set switches to control the device To activat...

Page 244: ...hortcut icon appears as a floating icon for easy access to the assistive menus from any screen When you tap the assistive shortcut icon the icon expands slightly and the assistive menus appear on the icon Tap the left or right arrow to move to other panels or swipe to the left or right to select other menus Using the cursor On the assistive menu tap Cursor You can control the screen using small fi...

Page 245: ... Click after pointer stops switch to activate it Answering or ending calls Change the method for answering or ending calls Launch the Settings app tap Accessibility Interaction and dexterity Answering and ending calls and then tap the switch of the method you want Interaction control Activate interaction control mode to restrict the device s reaction to inputs while using apps 1 Launch the Setting...

Page 246: ...ap the Lock screen when deactivated switch to activate it Touch and hold delay Set the recognition time for tapping and holding the screen Launch the Settings app tap Accessibility Interaction and dexterity Touch and hold delay and then select an option Tap duration Set the duration you must touch the screen for the device to recognize it as a tap Launch the Settings app tap Accessibility Interact...

Page 247: ...res Accessibility Voice Assistant Universal switch Magnifier window Negative colours Colour adjustment Colour lens Interaction control Launching the shortcut services quickly Set to start a shortcut service quickly Launch the Settings app tap Accessibility Advanced settings Volume up and down keys and then tap the switch to activate it Then tap Selected service and select a shortcut service to sta...

Page 248: ...fication sound when you have unchecked notifications Remind every Set an interval between alerts Selected reminders Set apps to alert you to notifications Adding voice recordings to voice labels You can use voice labels to distinguish objects of similar shape by attaching labels to them You can record and assign a voice recording to an NFC enabled voice label The voice recording is played back whe...

Page 249: ...can disable this feature by using the Lock SIM card menu PUK Your SIM or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays netw...

Page 250: ...hed or damaged visit a Samsung Service Centre Your device freezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Functi...

Page 251: ...y pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service provider s base station Move to another area and try again ...

Page 252: ...p after trying these tips contact a Samsung Service Centre Photo quality is poorer than the preview The quality of your photos may vary depending on the surroundings and the photography techniques you use If you take photos in dark areas at night or indoors image noise may occur or images may be out of focus Error messages appear when opening multimedia files If you receive error messages or multi...

Page 253: ...r device launch the Settings app tap Connections and then tap the Bluetooth switch to re activate it On your device launch the Settings app tap General management Reset Reset network settings Reset settings Reset to reset network settings You may lose registered information when performing the reset If the tips above do not solve the problem contact a Samsung Service Centre A connection is not est...

Page 254: ...lightly There is not enough space in the device s storage Delete unnecessary data such as cache using the device care feature or manually delete unused apps or files to free up storage space The Home button does not appear The navigation bar containing the Home button may disappear while using certain apps or features To view the navigation bar drag upwards from the bottom of the screen The screen...

Page 255: ...perly removed it may lead to damage to the battery and device cause personal injury and or result in the device being unsafe Samsung does not accept liability for any damage or loss whether in contract or tort including negligence which may arise from failure to precisely follow these warnings and instructions other than death or personal injury caused by Samsung s negligence ...

Page 256: ... not pull the power cord excessively when disconnecting it Doing so may cause electric shock or fire Do not bend or damage the power cord Doing so may cause electric shock or fire Do not use the device with wet hands while the device is charging Doing so may cause electric shock Do not directly connect together the charger s positive and negative terminals Doing so may cause fire or serious injury...

Page 257: ... Extreme temperatures can damage the device and reduce the charging capacity and life of your device and battery Do not directly connect together the battery s positive and negative terminals and prevent them from coming into contact with metal objects Doing so may cause the battery to malfunction Never use a damaged charger or battery Do not store your device near or in heaters microwaves hot coo...

Page 258: ...ncy signals Your device may interfere with other electronic devices Using an LTE data connection may cause interference with other devices such as audio equipment and telephones Do not use your device in a hospital on an aircraft or in automotive equipment that can be interfered with by radio frequency Avoid using your device within a 15 cm range of a pacemaker if possible as your device can inter...

Page 259: ... liquids gases or explosive materials in the same compartment as the device its parts or accessories If you notice strange smells or sounds coming from your device or the battery or if you see smoke or liquids leaking from the device or battery stop using the device immediately and take it to a Samsung Service Centre Failure to do so may result in fire or explosion Comply with all safety warnings ...

Page 260: ...h a towel and take it to a service centre This device has internal liquid indicators fitted Water damage to your device may void the manufacturer s warranty Store your device only on flat surfaces If your device falls it may be damaged The device can be used in locations with an ambient temperature of 0 C to 35 C You can store the device at an ambient temperature of 20 C to 50 C Using or storing t...

Page 261: ...o close to your eyes Seizures or blackouts can occur when you are exposed to flashing lights while watching videos or playing Flash based games for extended periods If you feel any discomfort stop using the device immediately If anyone related to you has experienced seizures or blackouts while using a similar device consult a physician before using the device If you feel discomfort such as a muscl...

Page 262: ...s Make sure the headset cable does not become entangled in your arms or on nearby objects Do not paint or put stickers on your device Paint and stickers can clog moving parts and prevent proper operation If you are allergic to paint or metal parts of the device you may experience itching eczema or swelling of the skin When this happens stop using the device and consult your physician Do not use th...

Page 263: ...e Do not disassemble modify or repair your device Any changes or modifications to your device can void your manufacturer s warranty If your device needs servicing take your device to a Samsung Service Centre Do not disassemble or puncture the battery as this can cause explosion or fire Turn off the device before removing the battery If you remove the battery with the device turned on it may cause ...

Page 264: ...and prevent leakage or misuse of sensitive information While using your device be sure to back up important data Samsung is not responsible for the loss of any data When disposing of your device back up all data and then reset your device to prevent misuse of your personal information Carefully read the permissions screen when downloading applications Be particularly cautious with applications tha...

Page 265: ...e suspicious messages or email from unknown senders Set a password and change it regularly Deactivate wireless features such as Bluetooth when not in use If the device behaves abnormally run an antivirus program to check for infection Run an antivirus program on your device before you launch newly downloaded applications and files Install antivirus programs on your computer and run them regularly ...

Page 266: ...e that interference will not occur in a particular installation if this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient relocate the receiving antenna Increase the separation between the equipment and rece...

Page 267: ...uld not be disposed of with other household waste To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office f...

Page 268: ...RTORT FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES ATTORNEY FEES EXPENSES OR ANY OTHER DAMAGES ARISING OUT OF OR IN CONNECTIONWITH ANY INFORMATION CONTAINED IN OR AS A RESULT OF THE USE OF ANY CONTENT OR SERVICE BYYOU OR ANYTHIRD PARTY EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Third party services may be terminated or interrupted at any time and Samsung makes no rep...

Page 269: ...th SIG Inc worldwide Wi Fi Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are trademarks of Dolby Laboratories All other trademarks and copyrights are the property of their respective owners ISED Notice This Class B digital apparatus complies with Canadian ICE...

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