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Samsung SM-N960W User Manual Download Page 134

Apps and features

134

Syncing images and videos with Samsung Cloud

When you sync your 

Gallery

 app with Samsung Cloud, photos and videos you take will also 

be saved in Samsung Cloud. You can view images and videos saved in Samsung Cloud in your 

Gallery

 app and from other devices.

Launch the 

Gallery

 app, tap   

→

 

Settings

, and then tap the 

Cloud sync

 switch to activate it. 

The 

Gallery

 app and Samsung Cloud will be synced.

Deleting images or videos

Deleting an image or a video

Select an image or a video and tap   at the bottom of the screen.

Deleting multiple images and videos

1 

On the Gallery screen, tap and hold an image or a video to delete.

2 

Tick the images or videos to delete.

3 

Tap 

Delete

.

Always On Display

You can view information, such as the clock or calendar, or control music playback on the 
screen when it is turned off.
You can also check notifications for new messages or missed calls.

•  

The brightness of the Always On Display may change automatically depending on 
the lighting conditions.

•  

If the sensor at the top of the device is covered for a certain period, the Always On 
Display will turn off.

Summary of Contents for SM-N960W

Page 1: ...www samsung com ca USER MANUAL English 04 2020 Rev 1 2 SM N960W ...

Page 2: ... panel 55 Entering text Apps and features 58 Installing or uninstalling apps 60 S Pen features 77 Bixby 81 BixbyVision 84 Bixby Home 86 Reminder 89 Phone 94 Contacts 98 Messages 101 Internet 103 Email 104 Camera 128 Gallery 134 Always On Display 137 Edge screen 141 Multi window 144 Kids Home 146 Samsung Pay 149 GalaxyWearable 150 Samsung Members 150 Samsung Notes 156 PENUP 160 Calendar 161 Samsung...

Page 3: ...ttings 189 Introduction 189 Connections 190 Wi Fi 193 Bluetooth 195 NFC and payment 197 Data saver 198 Mobile Hotspot andTethering 199 More connection settings 202 Sounds and vibration 202 Dolby Atmos surround sound 203 Separate app sound 203 Notifications 204 Display 205 Blue light filter 205 Changing the screen mode or adjusting the display colour 206 Screen resolution 207 Screensaver 207 Themes...

Page 4: ... registry settings or modified operating system software Attempting to customize the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible ...

Page 5: ...ing fixed graphics for extended periods may result in afterimages screen burn in or ghosting It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods and turn off the touchscreen when not using the device You can set the touchscreen to turn off automatically when you are not using it Launch the Settings app tap Display Screen timeout and then select the le...

Page 6: ...he device s performance and appearance may be affected If the device has been immersed in water or the microphone or speaker is wet sound may not be heard clearly during a call After wiping the device with a dry cloth dry it thoroughly before using it The touchscreen and other features may not work properly if the device is used in water If the device is dropped or receives an impact the water and...

Page 7: ...se the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging or fast charging feature is only available on supported models When the device heats up during use When you use featu...

Page 8: ...ht When using the mobile hotspot and tethering feature When using the device in areas with weak signals or no reception When charging the battery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the lates...

Page 9: ...rolonged period a power off message will appear Turn off the device and wait until it cools down Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution to avoid shortening the battery s lifespan damaging the device or causing a fire Do not store your device in very cold or very hot temperatures Do not expose your device to direc...

Page 10: ...ces and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject ...

Page 11: ...ice layout Front camera Iris recognition camera Speaker Edge screen Power key Touchscreen Edge screen LED indicator Volume key Bixby key Proximity Light sensor Iris recognition LED Multipurpose jack USB Type C S Pen ...

Page 12: ... Flash Earphone jack When using the speakers such as when playing media files or using speakerphone do not place the device close to your ears Be careful not to expose the camera lens to a strong light source such as direct sunlight If the camera lens is exposed to a strong light source the camera image sensor may be damaged A damaged image sensor is irreparable and will cause dots or spots in pic...

Page 13: ...oved screen protectors may cause the sensors to malfunction Do not cover the proximity light sensor area with screen accessories such as a screen protector or stickers Doing so may cause the sensor to malfunction The colours on the Edge screen may look different depending on your viewing position Hard keys Bixby key Power key Volume key Key Function Power Press and hold to turn the device on or of...

Page 14: ...hen you turn on the screen the soft buttons will appear at the bottom of the screen The soft buttons are set to the Recents button Home button and Back button by default Refer to Navigation bar soft buttons for more information S Pen S Pen button S Pen nib Tweezers ...

Page 15: ...ng apps the device will perform certain features Refer to Air actions for more information Hover the S Pen over the screen and press the S Pen button to display the Air command features While pressing and holding the S Pen button drag the S Pen over items to select them Tweezers Remove the S Pen nib with the tweezers when replacing the nib Detaching the S Pen Press the end of the S Pen to disengag...

Page 16: ...ack of your device comes into contact with a magnet the device may not recognize the S Pen and it will fail to charge the S Pen Even if the S Pen has been fully discharged you can use other S Pen features such as tapping the touchscreen or the Air command features Replacing the S Pen nib If the nib is dull replace it with a new one 1 Firmly hold the nib with the tweezers and remove it ...

Page 17: ...vice Do not bend or apply excessive pressure with the S Pen while using it The S Pen may be damaged or the nib may be deformed Do not hard press on the screen with the S Pen The pen nib may be deformed If you use the S Pen at sharp angles on the screen the device may not recognize the S Pen actions If water enters the S Pen slot gently shake the device to remove the water from the slot before usin...

Page 18: ...e Any damage caused by misuse is not covered by the warranty Only use the USBType C cable supplied with the device The device may be damaged if you use a Micro USB cable To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the elect...

Page 19: ...h your device s battery Plug the USB connector USBType C into your device s multipurpose jack and connect your device and the other device via the other device s USB cable When charging starts the battery charging icon will appear on the other device s screen Your device The other device USB Connector USBType C The other device s USB cable The app selection pop up window that appears on your devic...

Page 20: ...mpty If the battery is completely discharged the device cannot be turned on immediately when the charger is connected Allow a depleted battery to charge for a few minutes before turning on the device If you use multiple apps at once network apps or apps that need a connection to another device the battery will drain quickly To avoid losing power during a data transfer always use these apps after f...

Page 21: ...as a built in fast charging feature You can charge the battery more quickly while the device or its screen is turned off Increasing the charging speed To increase the charging speed turn the device or its screen off when you charge the battery If the fast charging feature is not activated launch the Settings app tap Device care Battery and then tap the Fast cable charging switch to activate it You...

Page 22: ...t support the fast wireless charging feature If the fast wireless charging feature is not activated launch the Settings app tap Device care Battery and then tap the Fast wireless charging switch to activate it A fan inside the charger may produce noise during fast wireless charging Charging the battery 1 Place the centre of the device s back on the centre of the wireless charger The estimated char...

Page 23: ...roperly or may overheat or the device and the cards may be damaged If you use the wireless charger in areas with weak network signals you may lose network reception Use Samsung approved wireless chargers If you use other wireless chargers the battery may not charge properly SIM or USIM card nano SIM card Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone s...

Page 24: ...ular to the hole Otherwise the device may be damaged 2 Pull the tray gently from the tray slot 3 Place the SIM or USIM card on the tray 1 with the gold coloured contacts facing downwards 4 Gently press the SIM or USIM card into the tray to secure it If the card is not fixed firmly into the tray the SIM card may fall out of the tray ...

Page 25: ...to prevent liquid from entering your device Correct card installation microSD card Nano SIM card Use only a nano SIM card You cannot insert a nano SIM card and a microSD card in tray 2 at the same time Removing the SIM or USIM card 1 Insert the ejection pin into the hole on the tray to loosen the tray 2 Pull the tray gently from the tray slot 3 Remove the SIM or USIM card 4 Insert the tray back in...

Page 26: ... or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device will ask to reformat the card or will not recognize the card To use the memory card you must format it If your device cannot format or recognize the memory card contact the...

Page 27: ...hole on the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull the tray gently from the tray slot When you remove the tray from the device the mobile data connection will be disabled ...

Page 28: ...the memory card Before removing the memory card first unmount it for safe removal Launch the Settings app and tap Device care Storage Advanced SD card Unmount 1 Insert the ejection pin into the hole on the tray to loosen the tray 2 Pull the tray gently from the tray slot 3 Remove the memory card 4 Insert the tray back into the tray slot Do not remove external storage such as a memory card or USB s...

Page 29: ...key for a few seconds to turn on the device When you turn on your device for the first time or after performing a data reset follow the on screen instructions to set up your device To turn off the device press and hold the Power key and then tap Power off Follow all posted warnings and directions from authorized personnel in areas where the use of wireless devices is restricted such as airplanes a...

Page 30: ...maining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions Deactivating emergency mode To deactivate emergency mode tap Turn off Emergency mode Alternatively press and hold the Power key and then tap Emergency mode Initial setup When you turn on your device for the first time or after performing a data reset follow the on screen in...

Page 31: ...e language and select Select a language 3 Follow the on screen instructions to complete the setup The Home screen will appear If you do not connect to aWi Fi network you may not be able to set up some device features during the initial setup ...

Page 32: ...ore Create your Samsung account with your email address To check the list of services that can be used with your Samsung account visit account samsung com For more information on Samsung accounts launch the Settings app and tap Accounts and backup Accounts Samsung account Help Registering your Samsung account Registering a new Samsung account If you do not have a Samsung account you should create ...

Page 33: ...r Samsung account ID and password and tap Sign in 3 Follow the on screen instructions to complete signing in to your Samsung account Removing your Samsung account When you remove your registered Samsung account from the device your data such as contacts or events will also be removed 1 Launch the Settings app and tap Accounts and backup Accounts 2 Tap Samsung account Personal info Remove account 3...

Page 34: ...feature may not be supported on some devices or computers Limitations apply Visit www samsung com smartswitch for details Samsung takes copyright seriously Only transfer content that you own or have the right to transfer Transferring data using a USB connector USBType C You can connect your previous device to your device with the USB connector USBType C and a USB cable to easily and quickly transf...

Page 35: ...from Galaxy Store or Play Store Your device will recognize the previous device and a list of data you can transfer will appear 5 Select an item to bring and tap Transfer 6 Follow the on screen instructions to transfer data from the previous device Do not disconnect the USB cable or USB connector USBType C from the device when you are transferring files Doing so may cause data loss or device damage...

Page 36: ... On the previous device tap Send data Wireless 5 On your device select an item to bring and tap Transfer 6 Follow the on screen instructions to transfer data from your previous device Transferring data using external storage Transfer data using external storage such as a microSD card 1 Transfer data from your previous device to external storage 2 Insert or connect the external storage device to yo...

Page 37: ...mputer using a program provided by the device s manufacturer Then skip to the fifth step 3 Connect your previous device to the computer using the device s USB cable 4 On the computer follow the on screen instructions to back up data from the device Then disconnect your previous device from the computer 5 Connect your device to the computer using the USB cable 6 On the computer follow the on screen...

Page 38: ... it with anything sharp or apply excessive pressure to it with your fingertips It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doing so may result in afterimages screen burn in or ghosting The device may not recognize touch inputs close to the edges of the screen which are outside of the touch input area It is recommended to use fingers or the S P...

Page 39: ...Basics 39 Tapping and holding Tap and hold the screen for approximately 2 seconds Dragging Tap and hold an item and drag it to the target position Double tapping Double tap the screen ...

Page 40: ...Basics 40 Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart or pinch on the screen ...

Page 41: ...cents button Home button and Back button by default The functions of the buttons can change according to the app currently being used or usage environment Back button Home button Recents button Button Function Recents Tap to open the list of recent apps Home Tap to return to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen ...

Page 42: ...s and select an option you want Swipe from bottom Swipe from sides and bottom If you want to hide the gesture hints at the bottom of the screen tap the Gesture hints switch to deactivate it Turning on the screen using the Home button Hard press the Home button or the Home button area to turn on the screen On the Always On Display you can also turn on the screen by double tapping the Home button Do...

Page 43: ... It displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps The screen may appear differently depending on the region or service provider A widget Navigation bar soft buttons Edge panel handle Favourite apps Bixby Home indicator View your customized content ...

Page 44: ... Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area tap Home screen settings and then tap the Apps button switch to activate it The Apps button will be added at the bottom of the Home screen Apps button ...

Page 45: ...creen in landscape mode Moving items Tap and hold an item and then drag it to a new location To move the item to another panel drag it to the side of the screen To add a shortcut to an app on the Home screen tap and hold an item on the Apps screen and then drag it to the top of the screen A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts...

Page 46: ... selected apps will be created Tap Folder name and enter a folder name Adding more apps Tap on the folder Tick the apps to add and tap Done You can also add an app by dragging it to the folder Moving apps from a folder Tap and hold an app to drag it to a new location Deleting a folder Tap and hold a folder and then tap Delete folder Only the folder will be deleted The folder s apps will be relocat...

Page 47: ...ap on the panel Wallpapers Change the wallpaper settings for the Home screen and the locked screen Themes Change the device s theme Visual elements of the interface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Tap and hold a widget a...

Page 48: ...ble below are most common The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Some indicator icons appear only when you open the notification panel Icon Meaning No signal Signal strength Roaming outside of normal service area GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HS...

Page 49: ...Basics 49 Icon Meaning Alarm activated Mute mode activated Vibration mode activated Flight mode activated Error occurred or caution required Battery charging Battery power level ...

Page 50: ...screen turns off and automatically locks if the device is not used for a specified period To unlock the screen swipe in any direction when the screen turns on If the screen is off press the Power key or hard press the Home button or the Home button area to turn on the screen Locked screen ...

Page 51: ...characters numbers or symbols to unlock the screen None Do not set a screen lock method Intelligent Scan Register both your face and irises to the device to unlock the screen more conveniently Refer to Intelligent Scan for more information Face Register your face to unlock the screen Refer to Face recognition for more information Iris Register your irises to unlock the screen Refer to Iris recogni...

Page 52: ... screenshot while using some apps and features If capturing a screenshot by swiping is not activated launch the Settings app tap Advanced features Motions and gestures and then tap the Palm swipe to capture switch to activate it After capturing a screenshot use the following options on the toolbar at the bottom of the screen Capture the current content and the hidden content on an elongated page s...

Page 53: ... and view the details To open the notification panel drag the status bar downwards To close the notification panel swipe upwards on the screen You can use the following functions on the notification panel View the notification details and perform various actions Clear all notifications Launch Settings Search for content or apps stored on your device Access the notification settings Quick setting b...

Page 54: ...in features Swipe downwards on the notification panel to view more buttons To change feature settings tap the text under each button To view more detailed settings tap and hold a button To rearrange buttons tap Button order tap and hold a button and then drag it to another location ...

Page 55: ...yboard functions Enter a space View more keyboard functions Changing the input language Tap Languages and types Manage input languages and then select the languages to use When you select two or more languages you can switch between the input languages by swiping to the left or right on the space key Changing the keyboard To change the keyboard type tap Languages and types select a language and th...

Page 56: ... on the region or service provider Enter text by voice Change the keyboard settings Switch to handwriting mode Add an item from the clipboard Change the keyboard mode or size Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inse...

Page 57: ... Tap Dictionary on the options list If a dictionary is not preinstalled on the device tap Move to Manage dictionaries tap next to a dictionary and then tap Install to download it 3 View the definition in the dictionary pop up window To switch to the full screen view tap Tap the definition on the screen to view more definitions In the detailed view tap to add the word to your favourite words list o...

Page 58: ... download free apps tap Install To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Installing apps Browse apps by category or search for apps by keyword Select an app to view information about i...

Page 59: ...gs app tap Apps Disabled select an app and then tap Enable Setting app permissions For some apps to operate properly they may need permission to access or use information on your device To view your app permission settings launch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permissions If you do not grant permissions to apps...

Page 60: ...s by pressing the button twice Launch the Settings app tap Advanced features S Pen Air actions and then tap the switch to activate the feature The S Pen must be charged before you can use the Air actions feature Refer to Charging the S Pen for more information When you detach the S Pen from the slot the icon will appear on the status bar If the S Pen is discharged or far from the device or if ther...

Page 61: ...switch the camera being used Changing apps or features to use Change the app feature or actions you want to use with the Air actions To change the app to launch open the Air actions setting screen tap Hold down Pen button to and then select an app or feature To change actions for each app open the Air actions setting screen tap Single press or Double press on each app card under App actions and th...

Page 62: ...tions and then tap again to reactivate it 3 Tap Connect new S Pen S Pen will be connected You may experience a brief delay before it finishes connecting You can only connect Samsung approved S Pens that support Bluetooth Low Energy BLE Do not detach the S Pen from the device when it is being connected Doing so will interrupt the process If it fails to connect or you want to use the previous S Pen ...

Page 63: ...ck access to frequently used apps To open the Air command panel detach the S Pen from the slot or hover the S Pen over the screen and press the S Pen button You can also tap the Air command icon with the S Pen Drag upwards or downwards on the Air command panel and select a function or app you want When the screen is off or locked with a screen lock method removing the S Pen will not open the Air c...

Page 64: ...ontent and the hidden content on an elongated page such as a webpage Refer to Screen write for more information Live messages Instead of text message create and send a unique message by recording your actions while handwriting or drawing a live message and saving it as an animated file Refer to Live messages for more information Translate Hover the S Pen over a word to translate it Refer toTransla...

Page 65: ...tap the Show floating icon switch to activate it While using apps that support the Air actions feature you can view actions available with each app by hovering the S Pen over the Air command icon Create note Create notes easily in a pop up window without launching the Samsung Notes app 1 Open the Air command panel and tap Create note Alternatively double tap the screen while pressing and holding t...

Page 66: ...e open the Air command panel and tap Smart select 2 Select a desired shape icon on the toolbar and drag the S Pen across the content you want to select 3 Select an option to use with the selected area Extract text Extract text from the selected area Pin to screen Pin the selected area to the screen Automatically select content within the selected area Write or draw on the selected area Share the s...

Page 67: ...rame to resize Select a quality Adjust the position 4 Tap Record to start capturing Before capturing a video make sure that the video is playing The maximum duration you can capture an area of the video for will be displayed on the screen When capturing an area from a video its sound will not be recorded 5 Tap Stop to stop capturing 6 Select an option to use with the selected area Write or draw on...

Page 68: ...nd tap Screen write The current screen is automatically captured and the editing toolbar appears 2 If you capture the content on an elongated page such as a webpage tap Scroll capture to capture the hidden content Tap Scroll capture repeatedly until screen capture is complete and then tap Done 3 Write a memo on the screenshot Undo Redo 4 Select an option to use with the screenshot Save Save the sc...

Page 69: ...the Air command panel and tap Live messages The live message screen will appear 2 Choose or capture a background image and tap Done or Start drawing 3 Write or draw on the live message screen Preview Start over Undo Message input limit Change the pen radius Change the file format Change the writing effect Change the pen colour 4 Tap Done The live message will be saved in Gallery as an animated GIF...

Page 70: ... translate open the Air command panel and tap Translate 2 Select the languages on the translator panel at the top of the screen You can change the text between words and sentences by tapping or 3 Hover the S Pen over the text you want to translate or the unit you want to convert The translated text will appear To listen to the pronunciation of the original text tap The icon may not appear dependin...

Page 71: ...d translate text and more Refer to BixbyVision for more information 1 When there is an image you want to search for relevant information or extract text from open the Air command panel and tap BixbyVision 2 Hover the S Pen over the content you want When the content is recognized the available search icons will appear 3 Select an icon you want 4 To close BixbyVision tap on the BixbyVision panel ...

Page 72: ...over the S Pen over an area of the screen to enlarge it Open the Air command panel tap Magnify and hover the S Pen over the area you want to enlarge Close the magnifier Change the magnification ratio Change the size of the magnifier ...

Page 73: ...en tap Glance The app will be reduced to a thumbnail at the bottom of the screen While browsing webpages hover the S Pen over the thumbnail to open the map app on the full screen and quickly search for places Thumbnail Hover the S Pen away from the screen to reduce the app to a thumbnail again To close the minimized app tap and hold the thumbnail and drag it to Remove at the top of the screen ...

Page 74: ...review window Action buttons If this feature is not activated launch the Settings app tap Advanced features S Pen and then tap the Air view switch to activate it Pen Select While pressing and holding the S Pen button drag the S Pen over text or item lists to select multiple items or text You can also copy and paste the selected items or text into another app or share them with others ...

Page 75: ...tap the Screen off memo switch to activate it Creating a screen off memo 1 When the screen is off detach the S Pen or tap the screen with the S Pen while pressing and holding the S Pen button 2 Write or draw a memo To extend the page tap 3 To pin the memo on the Always On Display tap Pin to Always On Display The pinned memo will not be saved yet To save the memo tap Save or reinsert the S Pen into...

Page 76: ... pin the edited memo on the Always On Display again the original memo will be saved to Samsung Notes Screen off memo To minimize the pinned memo double tap The memo will be displayed as the icon on the Always On Display To view the memo again double tap If you do not perform any actions for a certain period after opening a memo the memo will be automatically minimized Minimise the memo Pinned memo...

Page 77: ...n lock method Now you can unlock the screen by pressing the S Pen button Bixby Introduction Bixby is an intelligent voice service that helps you use the device more conveniently You can talk to Bixby or type text Bixby will launch a function you request or show the information you want It also learns your usage patterns and environments The more it learns about you the more precisely it will under...

Page 78: ...unt Select a language Bixby key 2 Select the language to use with Bixby 3 Tap Sign in to Samsung account and follow the on screen instructions to sign in to your Samsung account If you are already signed in your account information will appear on the screen 4 Tap 5 Read and agree to the terms and conditions and tap 6 Tap and follow the on screen instructions to register your voice If you set the v...

Page 79: ...lternatively say Hi Bixby and when the device emits a sound say what you want For example while pressing and holding the Bixby key say How s the weather today The weather information will appear on the screen If you want to know the weather tomorrow while pressing and holding the Bixby key just say Tomorrow Because Bixby understands the context of the conversation it will show you tomorrow s weath...

Page 80: ... Bixby Register your voice so that Bixby will respond to your voice when you say Hi Bixby 1 Press the Bixby key and tap Settings Voice wake up 2 Tap the Wake with Hi Bixby switch to activate it 3 Follow the on screen instructions to complete the setup Now you can say Hi Bixby and when the device emits a sound start a conversation Communicating by typing text If your voice is not recognized due to ...

Page 81: ...byVision features Search for images Search for locations Experience the AR feature Extract or translate text To use this feature the device must be connected to aWi Fi or mobile network To use some BixbyVision features you must sign in to your Samsung account The available features and search results may vary depending on the region or service provider This feature may not be available or you may ...

Page 82: ...f a photo or image use the BixbyVision features The device will search for and show you related information or images with similar characteristics 1 Launch the Camera app tap MORE on the shooting modes list and then tap BIXBY VISION 2 Tap Lens and keep the object within the screen to recognize it 3 Select a search result with Images on it The similar images will appear Translating or extracting te...

Page 83: ...y recognizing your current location 1 Launch the Camera app tap MORE on the shooting modes list and then tap BIXBY VISION 2 Tap and point the camera towards the direction you want to search for places You can view basic information about nearby places If you want to search for places in another direction point the camera towards the direction You can view your current location and weather informat...

Page 84: ...p tap MORE on the shooting modes list and then tap BIXBY VISION 2 Tap Apps and select the feature you want Bixby Home On the Bixby Home screen you can view recommended services and information that Bixby provides by analyzing your usage patterns and your routine To view more content connect to aWi Fi or mobile network To fully use this feature you must register and sign in to your Samsung account ...

Page 85: ...o the office in the morning you can view your day s schedule and play your favourite music on the Bixby Home screen In the evening you can view alarms check your daily activity and view your friends feeds The content and order of the cards update automatically at a specified interval To manually update cards swipe downwards on the screen Editing cards list To pin a card to the top of the Bixby Hom...

Page 86: ...tent providers Read and agree to or withdraw your agreement from the terms and conditions and privacy policies of each content provider Privacy Policy View the Samsung Privacy Policy About Bixby Home View the Bixby Home version and legal information Reminder Create reminders to schedule to do items or to view content later You will receive notifications at the preset time or location for each remi...

Page 87: ...cified time or location setting You can also save various content such as a single memo or webpage address and view it later For example create a reminder to alert you to Water the flowers when I get home 1 Launch the Reminder app 2 Tap Write a reminder or and enter Water the flowers 3 Tap Place Pick a place and set the location to home 4 Tap When I arrive at Done 5 Tap Save to save the reminder W...

Page 88: ...as frequency date and time or location 1 On the reminders list select a reminder to edit and tap Edit 2 Edit the conditions and tap Save Completing reminders Mark reminders that you do not need to be reminded of as complete On the reminders list select a reminder and tap Complete Restoring reminders Restore reminders that have been completed 1 On the reminders list tap Completed Edit 2 Tick items ...

Page 89: ...r answer voice and video calls Making calls 1 Launch the Phone app and tap Keypad 2 Enter a phone number 3 Tap to make a voice call Add the number to the contacts list Preview the phone number Delete a preceding character Access additional options ...

Page 90: ... dial tap Keypad or Contacts Speed dial numbers select a speed dial number and then add a phone number To make a call tap and hold a speed dial number on the keypad For speed dial numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making calls from the locked scr...

Page 91: ...all is missed the icon appears on the status bar Open the notification panel to view the list of missed calls Alternatively launch the Phone app and tap Recents to view missed calls Blocking phone numbers Block calls from specific numbers added to your block list 1 Launch the Phone app and tap Settings Block numbers 2 Tap Recents or Contacts select contacts and then tap Done To manually enter a nu...

Page 92: ...additional options Add call Dial a second call The first call will be put on hold When you end the second call the first call will be resumed Hold call Hold a call Tap Resume call to retrieve the held call Bluetooth Switch to a Bluetooth headset if it is connected to the device Speaker Activate or deactivate the speakerphone When using the speakerphone keep the device away from your ears Mute Turn...

Page 93: ...and tap Recents 2 Tap a caller s image and tap Add or tap a phone number and tap Add to Contacts 3 Tap Create new contact to create a new contact or tap Update existing contact to add the number to an existing contact Adding a tag to a phone number You can add tags to numbers without saving them to Contact This allows you to view the caller s information when they call without having them listed i...

Page 94: ...ts Creating a new contact 1 Launch the Contacts app and tap 2 Select a storage location 3 Enter contact information Select a storage location Add an image Open more information fields Enter contact information Depending on the selected storage location the types of information you can save may vary 4 Tap Save ...

Page 95: ...evice contacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Accounts and backup Accounts and select the account to sync with 2 Tap Sync account and tap the Contacts switch to activate it For the Samsung account tap Sync settings and tap the Contacts switch to activate it Searching for contacts Launch the Contacts app Use one of the foll...

Page 96: ...ring feature The profile sharing feature may not be available depending on the region or service provider The profile sharing feature is only available for contacts who have activated the profile sharing feature on their device 1 Launch the Contacts app and select your profile 2 Tap Edit edit your profile and tap Save 3 Tap Tap here to share your profile and tap the switch to activate it To use th...

Page 97: ...members at the same time Launch the Contacts app tap Groups select a group and then tap Send message Merging duplicate contacts When you import contacts from other storages or sync contacts with other accounts your contacts list may include duplicate contacts Merge duplicate contacts into one to streamline your contacts list 1 Launch the Contacts app and tap Manage contacts Merge contacts 2 Tick c...

Page 98: ... are roaming 1 Launch the Messages app and tap 2 Add recipients and enter a message To record and send a voice message tap and hold say your message and then release your finger The recording icon appears only while the message input field is empty Enter recipients Enter a message Enter stickers Attach files Recipient Send the message 3 Tap to send the message ...

Page 99: ... reply to the message tap Enter message enter a message and then tap To adjust the font size spread two fingers apart or pinch on the screen Blocking unwanted messages Block messages from specific numbers added to your block list 1 Launch the Messages app and tap Settings Block numbers and messages Block numbers 2 Tap Conversations and select a contact Or tap Contacts select contacts and then tap ...

Page 100: ...nder You can set an alert at an interval to let you know that you have unchecked notifications If this feature is not activated launch the Settings app tap Accessibility Advanced settings Notification reminders and then tap the switch to activate it Deleting messages 1 Launch the Messages app and tap Conversations 2 On the messages list select a contact 3 Tap and hold a message tap Delete To delet...

Page 101: ...d launch the Internet app 2 Tap the address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen To switch between tabs quickly swipe to the left or right on the address field Bookmark the current webpage Open the homepage Move between pages Access additional options Refresh the current webpage Open the browser s tab mana...

Page 102: ...to use a password for secret mode In secret mode the device will change the colour of the toolbars In secret mode you cannot use some features such as screen capture Changing security settings You can change your password or the lock method Tap Settings Privacy and security Secret mode settings Change password To use your registered biometric data as a lock method along with the password tap an op...

Page 103: ...one email account you can set one as the default account Tap Set default account Sending emails 1 Tap to compose an email 2 Add recipients and enter a subject line and text 3 Tap to send the mail Reading emails When Email is open the device will automatically retrieve new emails To manually retrieve emails swipe downwards on the top of the emails list Tap an email on the screen to read it If email...

Page 104: ...re you may violate other people s privacy Launching Camera Use the following methods to launch Camera Launch the Camera app Press the Power key twice quickly On the locked screen drag outside the circle Some methods may not be available depending on the region or service provider Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turn...

Page 105: ...ke a photo Preview thumbnail Shooting modes Current mode Scene optimiser button Select a lens Switch between the front and rear cameras Options for current shooting mode To adjust the brightness of photos or videos tap the screen When the adjustment bar appears drag the adjustment bar towards or To capture an image from the video while recording tap To change the focus while recording a video tap ...

Page 106: ...occur in wide angle photos or videos and does not indicate device performance problems The maximum recording time may be reduced when you record video at high resolution Selecting a lens for shooting Take a photo or record a video after selecting the camera lens you want On the preview screen select a lens This feature is available only in some modes You can take a basic photo or record a normal v...

Page 107: ...Hold Shutter button to and select an action you want to use Take a picture Take a photo Take burst shot Take a series of photos Create GIF Create an animated GIF with sequential photos you taken The Take burst shot and Create GIF features are available only in some shooting modes Using the focus and exposure features Locking the focus AF and exposure AE You can lock the focus or exposure on a sele...

Page 108: ...the preview screen where you want the focus area to lock and hold until the AF AE lock frame appears on the screen separates into AF lock and AE lock frames then rejoins to the AF AE lock frame Tap again and drag the AE lock frame to the location where you want the exposure area to lock This feature is available only in PRO mode ...

Page 109: ...a adjusts the colour settings and applies the optimized effect automatically by recognizing the subject On the shooting modes list tap PHOTO When the camera recognizes the subject or scene the scene optimizer button will change and the optimized colour will be applied ...

Page 110: ...ing a video indoors with insufficient or poor lighting some of the following situations may occur The screen may appear dark due to the small amount of light The screen may flicker in certain lighting conditions such as in places with fluorescent lighting Noise may occur Recording super slow motion videos Record a video by capturing a single moment that the subject is moving 1 On the shooting mode...

Page 111: ...on detection area When recording under flickering light such as in places with fluorescent lighting 1 On the shooting modes list tap MORE SUPER SLOW MO 2 Tap The motion detection feature will be activated and the motion detection area will appear on the preview screen To move the motion detection area tap the area inside the frame and drag it to a new location To adjust the area size tap a corner ...

Page 112: ...e playing a video tap Editing super slow motion videos On the playback screen you can edit the video and save it as a different file or share it To crop out a desired section of the video drag the start bracket and the end bracket to the desired points to select the section to keep To edit the super slow motion section drag to the left or right Start bracket End bracket Super slow motion section C...

Page 113: ...vel on the preview screen and take a photo that highlights the subject Use this feature in a place that has sufficient light The background blur may not be applied properly in the following conditions The device or the subject is moving The subject is thin or transparent The subject has a similar colour or pattern to the background The subject or background is plain 1 On the shooting modes list ta...

Page 114: ...photo taken with the Live focus feature 1 Select a photo taken with the Live focus feature and tap Change background effect 2 Select a background effect you want To adjust the intensity of the background effect drag the adjustment bar to the left or right Change the background effect Adjust the intensity of the background effect 3 Tap Apply to save the photo ...

Page 115: ... and a wide angle photo with a broader background You can view the background scenery which was hidden on the preview screen On the shooting modes list tap LIVE FOCUS Make sure the Dual capture feature is activated and then take a photo Select the photo and view the close up and wide angle photos A close up photo A wide angle photo ...

Page 116: ...rd videos using My Emojis character Emojis or stickers You can customize My Emoji s features such as the face shape or hairstyle and decorate My Emoji with various accessories You can also express yourself in fun ways using My Emoji stickers during a conversation My Emojis Stickers Character Emojis ...

Page 117: ...se My Emoji Stickers select Download 6 Tap Done The My Emoji and My Emoji stickers are now created You can view My Emoji stickers in the My Emoji Studio Create My Emoji You can use the AR EMOJI feature from both the front and rear cameras If you are using the rear camera it will automatically switch to the front camera To switch between cameras swipe upwards or downwards on the preview screen Dele...

Page 118: ...Emoji stickers Available options may vary depending on the region or service provider Launch the Camera app tap MORE on the shooting modes list and then tap AR EMOJI Studio My Emoji Studio will appear Select a My Emoji to edit Change the My Emoji Studio s background Edit the My Emoji Capture the current screen Create stickers ...

Page 119: ...ting modes list tap PHOTO To take self portraits with the front camera swipe upwards or downwards or tap to switch to the front camera Applying beauty effects You can select a filter effect and also modify your facial features such as your skin tone or face shape before taking a self portrait 1 On the preview screen tap 2 Select a filter effect or beauty effects and take a photo Video mode The cam...

Page 120: ...his is ideal for photos of scenery or photos taken at night A fast shutter speed allows less light in This is ideal for taking photos of fast moving subjects You can select an aperture value that will determine the brightness and depth of field Tap F1 5 or F2 4 Adjust the colour tone Change the focus mode Drag the adjustment bar towards or to manually adjust the focus To switch to auto focus mode ...

Page 121: ... On the shooting modes list tap FOOD 2 Tap the screen and drag the circular frame over the area to highlight The area outside the circular frame will be blurred To resize the circular frame drag a corner of the frame 3 Tap and drag the adjustment bar to adjust the colour tone 4 Tap to take a photo ...

Page 122: ... the device the device will automatically stop taking photos Avoid taking photos of indistinct backgrounds such as an empty sky or a plain wall 1 On the shooting modes list tap PANORAMA 2 Tap and move the device slowly in one direction 3 Tap to stop taking photos Slow motion mode Record a video for viewing it in slow motion You can specify sections of your videos to be played in slow motion 1 On t...

Page 123: ...ion section Start bracket End bracket Hyperlapse mode Record scenes such as passing people or cars and view them as fast motion videos 1 On the shooting modes list tap HYPERLAPSE 2 Tap and select a frame rate option If you set the frame rate to Auto the device will automatically adjust the frame rate according to the changing rate of the scene 3 Tap to start recording 4 Tap to finish recording 5 O...

Page 124: ...own timer will appear When the time is up the device will take a photo 4 Slowly swivel the device left and then right or vice versa to take a wide self portrait The device will take additional photos when the white frame moves to each end of the viewfinder window Make sure to keep the white frame inside the viewfinder window The subjects should remain still while taking wide self portraits The top...

Page 125: ...e calculated Centre weighted uses the light in the centre portion of the shot to calculate the exposure of the shot Spot uses the light in a concentrated centre area of the shot to calculate the exposure of the shot Matrix averages the entire scene Change the focus area in auto focus mode Multi focuses on several areas within the frame Multiple rectangles will appear to indicate the focused areas ...

Page 126: ...gher quality photos but they will take up more memory Hold Shutter button to Select an action to perform when you tap and hold the camera button Save RAW copies Set the device to save photos as uncompressed RAW files DNG file format in pro mode RAW files contain unprocessed data from the image sensor for processing using image processing software They take up more storage space When using the Save...

Page 127: ... Take photos with rich colours and reproduce details even in bright and dark areas Tracking auto focus Set the device to track and automatically focus on a selected subject When you select a subject on the preview screen the device will focus on the subject even if the subject is moving or you change the camera s position When this feature is activated you cannot use theVideo stabilization feature...

Page 128: ...o or recording a video Storage location Select the location for photo storage This feature will appear when you insert a microSD card Quick launch Set the device to launch the camera by pressing the Power key twice quickly This feature may not be available depending on the region or service provider Reset settings Reset the camera settings Contact us Ask questions or view frequently asked question...

Page 129: ...or Create collage and then select images Searching for images Launch the Gallery app and tap to view images sorted by category such as types locations or documents To search for images by entering keywords tap the search field Viewing photos taken with the Dual capture feature View the close up photo and the wide angle photo taken with the Dual capture feature Launch the Gallery app select a photo...

Page 130: ...t forward Pause and resume playback Change screen ratio Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume To rewind or fast forward swipe to the left or right on the playback screen Using theVideo enhancer feature Enhance the image quality of your videos to enjoy ...

Page 131: ...ill appear You can also view related content by tapping information on the screen File details Location information Viewing albums You can view your images and videos sorted by folders or albums The movies animated GIFs or collages that you have created will also be sorted in your folders on the albums list Launch the Gallery app tap Albums and then select an album Hiding albums You can hide album...

Page 132: ...tap Stories and then select a story Creating stories Create stories with various themes 1 Launch the Gallery app and tap Stories 2 Tap Create story 3 Enter a title for the story and tap Create 4 Tick images or videos to include in the story and tap Done To add images or videos to a story select a story and tap Add To remove images or videos from a story select a story tap Edit tick images or video...

Page 133: ...may incur additional charges when sharing files via the mobile network Creating albums to share 1 Launch the Gallery app and tap Shared 2 Tap Create shared album When using this feature for the first time you must first agree to the terms and conditions of Samsung Social 3 Enter a title for the album and tap Create 4 Select a group to share with 5 Tap OK The recipients will receive a notification ...

Page 134: ... an image or a video Select an image or a video and tap at the bottom of the screen Deleting multiple images and videos 1 On the Gallery screen tap and hold an image or a video to delete 2 Tick the images or videos to delete 3 Tap Delete Always On Display You can view information such as the clock or calendar or control music playback on the screen when it is turned off You can also check notifica...

Page 135: ...off Also you can set the time to display the Always On Display Launch the Settings app tap Lock screen Always On Display and then select a mode you want Opening notifications on the Always On Display When you receive message missed call or app notifications notification icons will appear on the Always On Display Double tap a notification icon to view its notification If the screen is locked you mu...

Page 136: ...music controller 4 Tap the icons to control the playback Displaying an image to the Always On Display You can display an image on the Always On Display You can also display an animated GIF 1 Launch the Settings app Lock screen Clock style Always On Display 2 Drag the types list to the left and select the type with an image on it 3 Tap and select an image To insert an animated GIF tap GIF and selec...

Page 137: ...nd features from the Edge panels Using the Edge panels Drag the Edge panel handle towards the centre of the screen If the Edge panel handle is not visible launch the Settings app tap Display Edge screen and then tap the Edge panels switch to activate it Edge panel handle Edge panel Apps edge ...

Page 138: ...centre of the screen Then tap Handle settings Apps edge Quickly launch frequently used apps 1 Drag the Edge panel handle towards the centre of the screen 2 On the Apps edge panel select an app to launch it Editing the Apps edge panel To add an app tap on the panel and tap an app from the apps list To create a folder on the panel tap on the panel tap and hold an app from the apps list and then drag...

Page 139: ...pp will appear at the bottom when opened in the split screen view 4 Tap Done Edge lighting You can set the device to light up the edges of the screen and display a pop up window when you receive notifications such as new messages When a pop up window appears while using an app drag the window downwards to quickly view the content and perform available actions Managing notifications to display as t...

Page 140: ...ou receive a message while watching a video or playing a game you can view the message and reply to it without switching the screen When you receive a notification with edge lighting while using an app drag the notification downwards This feature is only available to apps that support the Multi window and edge lighting features To view supported apps launch the Settings app tap Display Edge screen...

Page 141: ...run multiple apps at the same time in the pop up view Some apps may not support this feature Split screen view Pop up view Split screen view 1 Tap the Recents button to open the list of recently used apps 2 Swipe to the left or right tap an app s icon and then tap Open in split screen view The selected app will launch in the upper window ...

Page 142: ...not on the list of recently used apps tap the Home button or Back button and select an app Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows When you drag the bar between the app windows to the top or bottom edge of the screen the window will be maximized ...

Page 143: ...pe to the left or right tap an app s icon and then tap Open in pop up view The app screen will appear in the pop up view Minimize the window Close the app Maximize the window Adjust the transparency level Moving pop up windows To move a pop up window tap the window s toolbar and drag it to a new location ...

Page 144: ...panel swipe downwards on the notification panel and then tap Kids Home to activate it When starting Kids Home for the first time or after performing a data reset follow the on screen instructions to complete the setup The Kids Home screen will appear Access additional options Available apps Kids Gallery Kids Phone Kids Camera Your preset screen lock method or your created PIN will be used when act...

Page 145: ...Daily usage View the daily usage time of Kids Home Activity View the activity history of Kids Home Frequently contacted View the frequently used contacts in Kids Home My kid s creations View the works created from the apps in Kids Home Allowed content Check the apps or content supported by Kids Home and add them Closing Kids Home To close Kids Home tap the Back button or tap Close Kids Home and th...

Page 146: ...ay To use this feature you must sign in to your Samsung account and register your biometric data For more information refer to Samsung account Fingerprint recognition and Iris recognition To make payments with Samsung Pay the device may be required a connection to aWi Fi or mobile network depending on the region This app s availability and supported features may vary depending on the region or ser...

Page 147: ...your fingerprint or irises to use when making payments 5 Create a PIN to use when making payments This PIN will be used to verify various actions in Samsung Pay such as making payments and unlocking the app Registering cards You can easily register cards by capturing their images with the camera You can check the cards that support this feature from the Samsung Pay website www samsung com samsungp...

Page 148: ...tures 148 Making payments 1 Tap and hold a card image at the bottom of the screen and drag it upwards Alternatively launch the Samsung Pay app 2 On the cards list swipe to the left or right and select a card to use ...

Page 149: ...e place where you made them On the cards list swipe to the left or right to select the card you used Follow the on screen instructions to complete payment cancellation GalaxyWearable GalaxyWearable is an app that allows you to manage your wearable devices When you connect your device to the wearable device you can customize the wearable device s settings and apps Open the Samsung folder and launch...

Page 150: ...egion or service provider To submit your feedback or post your comments you must register and sign in to your Samsung account Refer to Samsung account for more information Samsung Notes Introduction Create notes by entering text from the keyboard or by handwriting or drawing on the screen You can also insert images or voice recordings into your notes Creating notes 1 Launch the Samsung Notes app a...

Page 151: ...1 Composing notes with handwriting On the note composer screen tap to write or draw with the S Pen Pen Eraser Undo Redo Favourite pens Change styles Select and edit Convert handwriting to text Change the background colour ...

Page 152: ...elect an area while pressing and holding the S Pen button To change the eraser type tap once more Erase by line Erase the line you select Erase by area Erase only the area you select You can adjust the size of the eraser by dragging the size adjustment bar Erase all Clear the note Even with a smaller eraser you may still not be able to precisely erase the intended part Editing handwritten notes Ed...

Page 153: ...ailable options Cut Cut out the input To paste it to another location tap and hold the location and then tap Paste Copy Copy the input To paste it to another location tap and hold the location and then tap Paste Delete Delete the input Change style Change styles Select a colour or line thickness and tap Done Extract text Extract text from the selected area To paste or copy the text to a note tap P...

Page 154: ...r picker Change the brush colour Redo Post the painting to PENUP Undo Change the brush type Eraser Insert the painting into the note Inserting images into a note On the note composer screen tap Image Tap Camera to take a photo or tap Gallery or Other to select an image The image will be inserted into your note Inserting voice recordings into a note On the note composer screen tap Voice recordings ...

Page 155: ...home screen The note will be added to the Home screen Saving a note as a reminder You can save a note as a reminder to view the note later 1 Launch the Samsung Notes app 2 Select a note and tap Send to Reminder The note will be saved as a reminder Deleting notes 1 Launch the Samsung Notes app 2 Tap and hold a note to delete To delete multiple notes tick more notes to delete 3 Tap Delete ...

Page 156: ... PENUP with your Samsung account or other SNS accounts Posting your artwork Post your artwork created in Samsung Notes or other drawing apps to PENUP 1 Open the Samsung folder launch the PENUP app and then tap 2 To post artwork from Gallery tap From Gallery select your artwork to post and then tap Done To post new artwork tap Drawing draw artwork and then tap Done Save and post To post your draft ...

Page 157: ... post your artwork from Gallery or other drawing apps select the artwork from an app and tap PENUP Colouring images Using the various colours create your own artwork 1 Open the Samsung folder launch the PENUP app and then tap Colouring 2 Select an image 3 Tap Start colouring 4 When you are finished tap Done ...

Page 158: ...u can easily draw a nice image 1 Open the Samsung folder launch the PENUP app and then tap Live drawing 2 Select an image 3 Tap Learn to draw 4 To draw on the image tap to pause the playback You can change the playback speed by tapping 5 When you are finished tap The original image will be hidden and you can see the image you drew ...

Page 159: ...ew by hiding the photo 1 Open the Samsung folder and launch the PENUP app 2 Tap Photo drawing 3 Tap Take picture take a photo and then tap OK Alternatively tap Select from Gallery and select a photo 4 Select the area to draw adjust the transparency level and then tap Done The selected area will be added as a background 5 Draw on the photo 6 When you are finished tap The photo will be hidden and yo...

Page 160: ...nd tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details Select a calendar to save the event to Enter the location Add a note Set an alarm Enter a title Select a sticker to display with the event Set the duration Add more details Change the event s colour 3 Tap Save to save the event ...

Page 161: ...e it For the Samsung account tap Sync settings and tap the Calendar switch to activate it To add accounts to sync with launch the Calendar app and tap Add new account Then select an account to sync with and sign in When an account is added it will appear on the list Samsung Health Introduction Samsung Health helps you manage your wellness and fitness Set fitness goals check your progress and keep ...

Page 162: ... on screen instructions to complete the setup Some features may not be available depending on the region To add items to the Samsung Health home screen tap Manage items at the bottom of the trackers list and tap on the items to add View and manage trackers View health tips Monitor your health and fitness Compare your step count records with other Samsung Health users or compete with your friends ...

Page 163: ...evice counts the number of steps you take and measures the distance travelled On the Samsung Health home screen tap the steps tracker Target Current step total You may experience a brief delay while the steps tracker monitors your steps and then displays your step count You may also experience a brief delay before the pop up window indicates that your goal has been reached If you use the steps tra...

Page 164: ... for 30 minutes and then measure it again During winter or in cold weather keep yourself warm when measuring your heart rate Smoking or consuming alcohol before taking measurements may cause your heart rate to be different from your normal heart rate Do not talk yawn or breathe deeply while taking heart rate measurements Doing so may cause your heart rate to be recorded inaccurately Heart rate mea...

Page 165: ...ure on the heart rate tracker to start measuring your heart rate 2 Place your finger on the heart rate sensor on the back of the device 3 After a moment your current heart rate will be displayed on the screen Remove your finger from the sensor Your current heart rate ...

Page 166: ...ation may be stored until the completion of such purposes You can delete personal data stored by Samsung Health by using the Erase personal data option in the Settings menu To delete any data you have shared with social networks or transferred to storage devices you must delete them separately You may share and or sync your data with additional Samsung services or compatible third party services t...

Page 167: ...tinguish between sound sources Making voice recordings 1 Open the Samsung folder and launch the Voice Recorder app 2 Tap to start recording Speak into the microphone Tap to pause recording While making a voice recording tap BOOKMARK to insert a bookmark Change the recording mode Start recording 3 Tap to finish recording 4 Enter a file name and tap Save ...

Page 168: ...and speak loudly and clearly in a quiet place If the voice memo system language does not match the language you are speaking the device will not recognize your voice Before using this feature tap the current language to set the voice memo system language Playing selected voice recordings When you review interview recordings you can mute or unmute certain sound sources in the recording 1 Open the S...

Page 169: ... current time in many cities around the world time an event or set a specific duration Alarm Launch the Clock app and tap Alarm Setting alarms Tap in the alarms list set an alarm time select the days on which the alarm will repeat set other various alarm options and then tap Save To open the keypad to enter an alarm time tap the time input field To activate or deactivate alarms tap the switch next...

Page 170: ... select a city from the map and then tap Add To use the time zone converter tap Time zone converter Deleting clocks Tap and hold a clock tick clocks to delete and then tap Delete Stopwatch 1 Launch the Clock app and tap Stopwatch 2 Tap Start to time an event To record lap times while timing an event tap Lap 3 Tap Stop to stop timing To restart the timing tap Resume To clear lap times tap Reset ...

Page 171: ...n tap the duration input field 3 Tap Dismiss when the timer goes off Calculator Perform simple or complex calculations Launch the Calculator app Tap to display the scientific calculator To see the calculation history tap To close the calculation history panel tap To clear the history tap Clear history To use the unit conversion tool tap You can convert various values such as area length or tempera...

Page 172: ...rs your games downloaded from Play Store and Galaxy Store into one place for easy access You can set the device to game mode to play games more easily View your gameplay information Downloaded apps Library panel Open games with or without sound Access additional options ...

Page 173: ...ry panel upwards and tap Add apps Removing a game from Game Launcher Drag the Library panel upwards tap and hold a game and then tap Remove from Game Launcher Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap Game performance Game performance and then select the mode you want Focus on power saving This saves battery power while playing games Ba...

Page 174: ... vary depending on the game Configure settings for Game Booster Monitoring temperature Monitoring memory Set the device to automatically adjust settings to prevent device overheating and to stop apps running in the background to better manage memory Block during game Lock some features during games Navigation button lock Hide the buttons on the navigation bar To display the buttons tap on the navi...

Page 175: ...ators washers air conditioners air purifiers TVs and Internet ofThings IoT products on your smartphone and view their status or control them from your smartphone s screen Receiving notification Receive notifications from connected devices on your smartphone For example when the laundry is finished you can receive a notification on your smartphone To use SmartThings your smartphone and other device...

Page 176: ... to it by following the on screen instructions Using home appliances TVs and IoT products View the status of your smart appliances TVs and IoT products from your smartphone s screen You can group devices by location and add rules to control the devices easily and conveniently Connecting devices 1 Open the Samsung folder and launch the SmartThings app 2 Tap Add device or tap Add device 3 Select a d...

Page 177: ...e is downloaded you can control the device Adding devices and scenes by locations Add devices by locations view the list of devices in a same location and control them You can also add a scene to a location to control multiple devices at the same time Adding locations 1 Launch the SmartThings app and tap Add location 2 Enter the location name To set a location tap Geolocation to select a location ...

Page 178: ...perform 6 Tap Save Adding automations You can also set an automation to operate devices automatically depending on the preset time the status of devices and more For example add an automation to turn on the audio automatically every day at 7 00 AM 1 Launch the SmartThings app 2 Tap and select a location 3 Tap Automations Add automation 4 Tap under If set the activation conditions for the automatio...

Page 179: ...ent by using various sharing options The following actions are an example of sharing images You may incur additional charges when sharing files via the mobile network 1 Launch the Gallery app and select an image 2 Tap and select a sharing method such as message and email When you have a communication or sharing history the people you contacted will appear on the sharing options panel To directly s...

Page 180: ...ted devices SmartView View your device s displayed content on a large screen by connecting your device to a screen mirroring enabledTV or monitor Samsung DeX Introduction Samsung DeX is a service that allows you to use your smartphone like a computer by connecting the smartphone to an external display such as aTV or monitor or to a computer Accomplish tasks you want done on your smartphone quickly...

Page 181: ...l Samsung DeX supported accessories that are provided by Samsung Performance problems and malfunctions caused by using accessories that are not officially supported are not covered by the warranty 1 Connect an HDMI adapter to your smartphone 2 Connect an HDMI cable to the HDMI adapter and to aTV or monitor s HDMI port 3 On your smartphone s screen tap Continue Start Without changing your smartphon...

Page 182: ...your smartphone to a computer using a USB cable 2 Open the notification panel tap Samsung DeX The screen for the app installation instructions will appear 3 Follow the on screen instructions to download the Samsung DeX app on the computer 4 When the app is installed connect your device to the USB cable again The Samsung DeX screen will appear ...

Page 183: ...vate it You can also use the external keyboard on the smartphone s screen Using your smartphone as a touchpad You can use your smartphone as a touchpad and operate it with your fingers On your smartphone drag downwards from the top of the screen to open the notification panel and tap Use your phone as a touchpad You can use the touchpad only when using Samsung DeX mode If your smartphone s case ha...

Page 184: ...keyboard If the keyboard does not appear select on the quick access toolbar Controlling on a computer Control the Samsung DeX screen using the keyboard and mouse connected to the computer You can move files easily between the computer and Samsung DeX by drag and drop and you can also copy and paste text To view keyboard shortcuts available while using Samsung DeX select How to use Use keyboard sho...

Page 185: ... settings To change the audio output select on the status bar select Media and then select a device under Audio output Favourite apps Add frequently used apps to the Home screen and launch them quickly Samsung DeX panel You can use various useful features such as locking the Samsung DeX screen viewing how to use Samsung DeX and switching to screen mirroring mode Apps button View and run your smart...

Page 186: ...ng Samsung DeX you cannot lock the external display and your smartphone s screen by pressing the Power key Transferring data with a computer Moving files On the Samsung DeX screen click and hold a file to select it in the My Files app or Gallery app and drag it to the computer screen On the computer screen select a file and drag it to the Samsung DeX screen the My Files app or the Gallery app Copy...

Page 187: ...or information and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search the world map and view location information for various places around you Play Music Discover listen to and share music on your device You can upload music collections stored on your device to the cloud and access them later Play Movies TV Purchase or rent videos su...

Page 188: ...tch or create videos and share them with others Photos Search for manage and edit all your photos and videos from various sources in one place Google Search quickly for items on the Internet or your device Duo Make a simple video call ...

Page 189: ...ormation Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth enabled devices Refer to Bluetooth for more information Phone visibility Allow other devices to find your device to share content with you When this feature is activated your device will be visible to other devices when they search for available devices using theirTransfer files to device option NFC and payment S...

Page 190: ...used reaches your specified limit You can also activate the data saver feature to prevent some apps running in the background from sending or receiving data Refer to Data saver for more information Mobile Hotspot andTethering Use the device as a mobile hotspot to share the device s mobile data connection with other devices when the network connection is not available Connections can be made viaWi ...

Page 191: ... tap Auto reconnect to turn off the switch To delete the saved connection information for a network tap next to the network and tap Forget If you cannot connect to aWi Fi network properly restart your device sWi Fi feature or the wireless router Wi Fi Direct Wi Fi Direct connects devices directly via aWi Fi network without requiring an access point 1 On the Settings screen tap Connections Wi Fi an...

Page 192: ... Wi Fi Direct and select a device to receive the image 3 Accept theWi Fi Direct connection request on the other device If the devices are already connected the image will be sent to the other device without the connection request procedure Ending the device connection 1 On the Settings screen tap Connections Wi Fi 2 Tap Wi Fi Direct The device displays the connected devices in the list 3 Tap the d...

Page 193: ...r example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and then tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want ...

Page 194: ...etooth and then select a device to receive the image If your device has paired with the device before tap the device name without confirming the auto generated passkey If the device you want to pair with is not in the list turn on its visibility option 3 Accept the Bluetooth connection request on the other device Unpairing Bluetooth devices 1 On the Settings screen tap Connections Bluetooth The de...

Page 195: ...the device carefully to avoid damaging the NFC antenna Reading information from NFC tags Use the NFC feature to send images or contacts to other devices and read product information from NFC tags 1 On the Settings screen tap Connections and tap the NFC and payment switch to activate it 2 Place the NFC antenna area on the back of your device near an NFC tag The information from the tag appears Ensu...

Page 196: ...vice to the NFC card reader To set the default payment app open the Settings screen and tap Connections NFC and payment Tap and pay PAYMENT and then select an app The payment services list may not include all available payment apps Sending data with the NFC feature Allow data exchange when your device s NFC antenna touches the other device s NFC antenna 1 On the Settings screen tap Connections NFC...

Page 197: ...ur data usage by preventing some apps running in the background from sending or receiving data On the Settings screen tap Connections Data usage Data saver and tap the switch to activate it When the data saver feature is activated the icon will appear on the status bar Data saver feature activated To select apps to use data without restriction tap Allow app while Data saver on and select apps ...

Page 198: ...ireless modem for the computer Using the mobile hotspot Use your device as a mobile hotspot to share your device s mobile data connection with other devices 1 On the Settings screen tap Connections Mobile Hotspot andTethering Mobile Hotspot 2 Tap the switch to activate it The icon appears on the status bar Other devices can find your device in theWi Fi networks list To set a password for the mobil...

Page 199: ...e vehicle s head unit monitor Refer to MirrorLink for more information Download booster Set the device to download files larger than 30 MB faster viaWi Fi and mobile networks simultaneously Refer to Download booster for more information VPN Set up virtual networks VPNs on your device to connect to a school or company s private network Private DNS Use the reliable domain name system DNS for a schoo...

Page 200: ...nnections More connection settings Printing Download plugin 2 Search for a printer plug in in Play Store 3 Select a printer plug in and install it 4 Select the installed printer plug in The device will automatically search for printers that are connected to the sameWi Fi network as your device 5 Select a printer to add To add printers manually tap Add printer Printing content While viewing content...

Page 201: ...orLink connection Unplug the USB cable from your device and the vehicle Download booster Set the device to download files larger than 30 MB faster viaWi Fi and mobile networks simultaneously A strongerWi Fi signal will provide a faster download speed On the Settings screen tap Connections More connection settings Download booster This feature may not be supported by some devices You may incur addi...

Page 202: ...he vibration notification System sound vibration control Set the device to sound or vibrate for actions such as controlling the touchscreen Sound quality and effects Set the device s sound quality and effects Refer to Dolby Atmos surround sound for more information Separate app sound Set the device to play media sound from a specific app separately on the other audio device Refer to Separate app s...

Page 203: ...ggest actions and replies for notifications Show snooze option Set whether to show the snooze option App icon badges Change the settings for app icon badges Do not disturb Set the device to mute incoming calls notification sounds and media except for allowed exceptions Status bar Set the device to display only three recent notifications and whether to show the remaining battery level in percentage...

Page 204: ...ur for more information Font size and style Change the font size and style Screen zoom Change the screen zoom setting Screen resolution Change the screen resolution Refer to Screen resolution for more information Full screen apps Select apps to use with the full screen aspect ratio Screen timeout Set the length of time the device waits before turning off the display s backlight Home screen Change ...

Page 205: ...t and turn it off in the morning based on your current location Custom schedule Set a specific time to apply the blue light filter Changing the screen mode or adjusting the display colour Select a screen mode suitable for viewing movies or images or adjust the display colour to your preference If you select the Adaptive display mode you can adjust the display colour balance by colour value Changin...

Page 206: ...ed Adjusting the screen tone by colour value Increase or lower certain colour tones by adjusting the Red Green or Blue value individually 1 On the Settings screen tap Display Screen mode Adaptive display 2 Tick Advanced settings 3 Adjust the R Red G Green or B Blue colour bar to your preference The screen tone will be adjusted Screen resolution Change the screen resolution It is set to FHD by defa...

Page 207: ...nished tap the Back button To preview the selected option tap Preview When you tap the screen while your screensaver is displayed the screen will turn on Themes Change the wallpaper settings for the Home screen and the locked screen or apply various themes to the device On the Settings screen tap Themes Wallpapers Change the wallpaper settings for the Home screen and the locked screen Themes Chang...

Page 208: ... turned off Refer to Always On Display for more information Wallpaper services Set the device to use wallpaper services such as Dynamic Lock screen Clock style Change the type and colour of the clock on the locked screen Roaming clock Change the clock to show both the local and home time zones on the locked screen when roaming FaceWidgets Change the settings of the items displayed on the locked sc...

Page 209: ...eset screen lock method 3 Select an option and follow the on screen instructions to complete the setting Biometrics and security Options Change the settings for securing the device On the Settings screen tap Biometrics and security Intelligent Scan Register both your face and irises to the device to unlock the screen more conveniently Refer to Intelligent Scan for more information Face recognition...

Page 210: ...Pass for more information Install unknown apps Set the device to allow the installation of apps from unknown sources Secure Folder Create a secure folder to protect your private content and apps from others Refer to Secure Folder for more information Secure startup Protect your device by setting it to require a screen unlock code when turning on the device You must enter the unlock code to start t...

Page 211: ...o use the device if you do not reset it Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes If you change the screen lock method to Swipe or None which are not secure all of your biometric data will be deleted If you want to use your biometric data in apps or features you must register your biometric data again Precautions for using Intelligent Scan Befor...

Page 212: ...w of your face or eyes e g glasses contact lenses hat low eyelids recent eye surgery disease dirt damage to the camera or excessive movement Registering irises and face 1 On the Settings screen tap Biometrics and security Intelligent Scan 2 Unlock the screen using the preset screen lock method If you have not set a screen lock method create one 3 Read the on screen instructions and tap Continue 4 ...

Page 213: ...be deactivated Unlocking the screen using Intelligent Scan You can unlock the screen with your face and irises instead of using a pattern PIN or password 1 On the Settings screen tap Biometrics and security Intelligent Scan 2 Unlock the screen using the preset screen lock method 3 Tap the Intelligent Scan unlock switch to activate it 4 On the locked screen look at the screen When your face and iri...

Page 214: ...ll be deleted If you want to use your biometric data in apps or features you must register your biometric data again Precautions for using face recognition Before using face recognition to unlock your device keep the following precautions in mind Your device could be unlocked by someone or something that looks like your image Face recognition is less secure than Pattern PIN or Password For better ...

Page 215: ...not set a screen lock method create one 3 Read the on screen instructions and tap Continue 4 Select whether you are wearing glasses or not and tap Continue 5 Hold the device with the screen facing towards you and look at the screen 6 Position your face inside the frame on the screen The camera will scan your face If unlocking the screen with your face is not working properly tap Remove face data t...

Page 216: ...your face instead of using a pattern PIN or password 1 On the Settings screen tap Biometrics and security Face recognition 2 Unlock the screen using the preset screen lock method 3 Tap the Face unlock switch to activate it If you want to reduce the possibility of recognizing faces in photos or videos tap the Faster recognition switch to deactivate it This may decrease the face recognition speed 4 ...

Page 217: ...e screen for the first time after turning on the device To use the device you must unlock the screen using the pattern PIN or password you set when registering the irises Be careful not to forget your pattern PIN or password If your irises are not recognized unlock the device using the pattern PIN or password you set when registering the irises and then re register your irises If your pattern PIN ...

Page 218: ...nked to an epileptic condition or has a family history of such symptoms or conditions should consult a doctor before using iris recognition Biometric data collected and stored locally by the iris scanner is not intended for any diagnostic therapeutic or preventative medical purposes For better iris recognition The phone may not recognize your eyes when Something prevents the camera from getting a ...

Page 219: ... the preset screen lock method If you have not set a screen lock method create one 3 Read the on screen instructions and tap Continue Continue To register only one iris of your eyes tick Register just 1 iris 4 Hold the device with the screen facing towards you and look at the screen 25 35 cm 5 Position your eyes inside the circles on the screen and open your eyes wide The iris recognition camera w...

Page 220: ... has been deleted all the related features will also be deactivated Using Samsung Pass When you register your irises to Samsung Pass you can use them to easily verify your identity or sign in to websites Refer to Samsung Pass for more information Using irises with Samsung Pay You can use irises with Samsung Pay to make payments quickly and securely Refer to Samsung Pay for more information Samsung...

Page 221: ... security Irises 2 Unlock the screen using the preset screen lock method 3 Tap the Iris unlock switch to activate it 4 On the locked screen swipe in any direction and position your eyes inside the circles on the screen to scan your irises 25 35 cm To unlock the screen using iris recognition without swiping on the locked screen tap Screen on iris recognition switch to activate it ...

Page 222: ...s identical If you use your fingerprint as a screen lock method your fingerprint cannot be used to unlock the screen for the first time after turning on the device To use the device you must unlock the screen using the pattern PIN or password you set when registering the fingerprint Be careful not to forget your pattern PIN or password If your fingerprint is not recognized unlock the device using ...

Page 223: ...ition sensor and your fingers are clean and dry The device may not recognize fingerprints that are affected by wrinkles or scars The device may not recognize fingerprints from small or thin fingers If you bend your finger or use a fingertip the device may not recognize your fingerprints Make sure to cover the entire fingerprint recognition sensor with your finger To improve recognition performance...

Page 224: ...nts 2 Unlock the screen using the preset screen lock method 3 Select a fingerprint to delete and tap Remove Remove Using Samsung Pass When you register your fingerprints to Samsung Pass you can use them to easily verify your identity or sign in to websites Refer to Samsung Pass for more information Using fingerprints with Samsung Pay You can use fingerprints with Samsung Pay to make payments quick...

Page 225: ...r address or payment card information more easily and quickly via your registered biometric data Register your biometric data to Samsung Pass and set to sign in to supported websites or apps using the data via Samsung Pass To use this feature your device must be connected to aWi Fi or mobile network To use this feature you must register and sign in to your Samsung account For more information refe...

Page 226: ...Open a website that you want to sign in to 2 Enter your user name and password and then tap the website s sign in button 3 When a pop up window asking whether you want to save the sign in information appears tick Sign in with Samsung Pass and tap Remember You can now use the biometric data you registered to Samsung Pass when signing in to the website Using Samsung Pass to sign in to apps You can u...

Page 227: ...he website or app tap Delete Using Samsung Pass with websites and apps When using websites or apps that support Samsung Pass you can easily sign in with Samsung Pass To see the list of websites and apps that support Samsung Pass on the Settings screen tap Biometrics and security Samsung Pass then unlock the screen using your preset screen lock method The websites and apps that support Samsung Pass...

Page 228: ... tap Save You can now use the biometric data you registered to Samsung Pass when entering the personal information automatically on supported apps Deleting your Samsung Pass data You can delete your biometric data sign in information and app data registered to Samsung Pass Your agreement to the terms and conditions and your Samsung account will remain active 1 On the Settings screen tap Biometrics...

Page 229: ... other devices via unapproved sharing methods such as USB orWi Fi Direct Attempting to customize the operating system or modifying software will cause Secure Folder to be automatically locked and inaccessible Before saving data in Secure Folder make sure to back up a copy of the data in another secure location Setting up Secure Folder 1 Launch the Settings app and tap Biometrics and security Secur...

Page 230: ...et the device to automatically lock Secure Folder when it is not being used 1 Launch the Secure Folder app and tap Settings Auto lock Secure Folder 2 Select a lock option To manually lock your Secure Folder tap Lock and exit Moving content to Secure Folder Move content such as photos and contacts to Secure Folder The following actions are an example of moving an image from the default storage to S...

Page 231: ... Add an app to use in Secure Folder 1 Launch the Secure Folder app and tap Add apps 2 Tick one or more apps installed on the device and tap Add To install apps from Play Store or Galaxy Store tap Download from Play Store or Download from Galaxy Store Removing apps from Secure Folder Tap and hold an app to delete and tap Uninstall Adding accounts Add your Samsung and Google accounts or other accoun...

Page 232: ...ack up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later Backing up data 1 Launch the Secure Folder app and tap Settings Backup and restore 2 Tap Add account and sign in to your Samsung account 3 Tap Back up Secure Folder data 4 Tick items you want to back up and tap Back up Data will be backed up to Samsung Cloud Restoring data 1 Launch the Secur...

Page 233: ... the Settings screen tap Accounts and backup Accounts Add your Samsung and Google accounts or other accounts to sync with Backup and restore Keep your personal information app data and settings safe on your device You can back up your sensitive information and access it later You must sign in to your Google or Samsung account to back up or restore data Samsung Cloud Manage the content that you wan...

Page 234: ...count 2 Launch the Settings app select the backup option and back up your data If your device supports Samsung Cloud launch the Settings app tap Accounts and backup Samsung Cloud Back up this phone tick items you want to back up and then tap Back up to back up your data The data backup method may vary depending on your model Some data will not be backed up To check which data will be backed up lau...

Page 235: ...your device such as images videos and events with Samsung Cloud and access it from other devices 1 On your new device launch the Settings app and tap Accounts and backup Samsung Cloud 2 Tap Settings Sync and auto backup settings Sync 3 Tap the switches next to the items you want to sync with You can check the saved data or change the settings by tapping the Gallery Other synced data or Samsung Clo...

Page 236: ... devices signed in to your Samsung account This feature may not be available depending on the region or service provider Link toWindows Instantly access data saved in your device on your computer Smart pop up view Select apps to view their notifications via pop up windows When using this feature you can quickly view the contents via pop up windows by tapping the icon on the screen This feature is ...

Page 237: ...Send SOS messages Set the device to send help messages by pressing the Power key three times You can also send sound recordings along with the message to the recipients Dual Messenger Install a second copy of a messenger app and use two separate accounts for the same app 1 On the Settings screen tap Advanced features Dual Messenger Supported apps will appear 2 Tap the switch of an app to install t...

Page 238: ...isable All data related to the second app will be deleted If you uninstall the first app the second app will also be deleted Device care The device care feature provides an overview of the status of your device s battery storage memory and system security You can also automatically optimize the device with a tap of your finger Battery Storage Security Memory ...

Page 239: ...p Device care Battery The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions You may not receive notifications from some apps that use power saving mode Power mode Select a power mode that suits your device usage purposes Tap Power mode and select an option High performance The screen is as ...

Page 240: ...ings screen tap Device care Storage The actual available capacity of the internal storage is less than the specified capacity because the operating system and default apps occupy part of the space The available capacity may change when you update the device You can view the available capacity of the internal memory in the Specification section for your device on the Samsung website Managing the st...

Page 241: ... voice input types Some options may not be available depending on the selected language Refer to Adding device languages for more information Date and time Access and alter the settings to control how the device displays the time and date If the battery becomes fully discharged the time and date are reset Contact us Ask questions or view frequently asked questions Refer to Samsung Members for more...

Page 242: ... language setting tap Keep current The selected language will be added to your languages list If you changed the default language the selected language will be added to the top of the list To change the default language from your languages list select the language you want and tap Apply If an app does not support the default language the next supported language in the list will be used Accessibili...

Page 243: ...te Security updates information Security updates are provided to strengthen the security of your device and protect your personal information For security updates for your model visit security samsungmobile com The website only supports some languages About phone Access your device s information On the Settings screen tap About phone To change your device s name tap Edit Status View various device...

Page 244: ...ly Voice Assistant Voice feedback Activating or deactivatingVoice Assistant When you activateVoice Assistant the device will start voice feedback When you tap the selected feature once the device will read the text on the screen aloud Tapping the feature twice will activate the feature Launch the Settings app tap Accessibility Screen reader and then tap the Voice Assistant switch to activate it To...

Page 245: ... or downwards Change the most recent contextual menu settings Swiping to the left then right in one motion Scroll up the screen Swiping to the right then left in one motion Scroll down the screen Swiping upwards then downwards in one motion Move to the first item on the screen Swiping downwards then upwards in one motion Move to the last item on the screen Two finger gestures Tapping twice Start p...

Page 246: ...text reading and selecting granularity Swiping upwards then downwards in one motion Return to the previous screen Swiping downwards then upwards in one motion Return to the Home screen Four finger gestures Tapping Return to the previous screen Tapping twice Return to the Home screen Tapping three times Open the list of recent apps Using the contextual menu While you are usingVoice Assistant swipe ...

Page 247: ...ngs for voice feedback Mute with proximity sensor Set the device to pause voice feedback when you place your hand over the sensor at the top of the device Shake for continuous reading Set the device to read aloud the text displayed on the screen when you shake the device You can select from various shaking intensity Speak passwords Set the device to read the characters aloud when you enter your pa...

Page 248: ...the keyboard tap the text input field and then tap anywhere on the screen twice quickly To activate the rapid key input feature launch the Settings app tap Accessibility Screen reader and then tap the Quick typing switch to activate it When you touch the keyboard with your finger the device reads aloud the character keys under your finger When you hear the character you want release your finger fr...

Page 249: ... it Using the high contrast keyboard Change the colours of the Samsung keyboard to increase the contrast between the text and the background Launch the Settings app tap Accessibility Visibility enhancements and then tap the High contrast keyboard switch to activate it Displaying button shapes Display button shapes with frames to make them stand out Launch the Settings app tap Accessibility Visibil...

Page 250: ...ading the text Launch the Settings app tap Accessibility Visibility enhancements Colour lens and then tap the switch to activate it Select a colour you want To adjust the transparency level drag the adjustment bar under Opacity Reducing screen motion effects Reduce animation effects if you are sensitive to animations or screen movement Launch the Settings app tap Accessibility Visibility enhanceme...

Page 251: ... the screen by tapping the screen three times and holding Or tap and then tap and hold the screen While holding the screen drag your finger to explore the screen Release your finger to return to the normal view Keyboards and the navigation bar on the screen cannot be magnified When this feature is activated the performance of some apps may be affected Enlarging mouse or touchpad pointers Enlarge t...

Page 252: ...ity Hearing enhancements Sound detectors Doorbell detector 2 Tap Record to make a recording of your doorbell The device will detect and record the doorbell 3 Tap Test and ring your doorbell to check if it is recorded correctly When the device detects the doorbell sound tap Start To change the doorbell sound tap Change doorbell sound The device will vibrate when it detects sound and the alert will ...

Page 253: ... Mono audio Mono output combines stereo sound into one signal that is played through all earphone speakers Use this if you have a hearing impairment or if a single earbud is more convenient Launch the Settings app tap Accessibility Hearing enhancements and then tap the Mono audio switch to activate it Caption settings Launch the Settings app tap Accessibility Hearing enhancements Subtitle settings...

Page 254: ...least one switch must be registered on the device To set switches to control the device tap the switch under Switches To deactivate this feature press the Power key and theVolume Up key simultaneously Assistant menu Displaying the assistive shortcut icon Set the device to display the assistive shortcut icon for accessing apps features and settings You can easily control the device by tapping the a...

Page 255: ... Use the following options Scroll left or right on the screen Scroll up or down the screen Magnify the area where the cursor is located Turn off the Always On Display before using this feature Change the touchpad and cursor settings Move the touch area to another location Close the touch area Using enhanced assistive menus Set the device to display enhanced assistive menus for selected apps Launch...

Page 256: ...tion to inputs while using apps 1 Launch the Settings app and tap Accessibility Interaction and dexterity Interaction control 2 Tap the switch to activate it 3 Press and hold the Power key and theVolume Up key simultaneously while using an app 4 Adjust the size of the frame or draw a line around an area that you want to restrict 5 Tap Done The device displays the restricted area The restricted are...

Page 257: ...hin a set time when you tap the screen repeatedly Launch the Settings app tap Accessibility Interaction and dexterity Ignore repeated touches tap the switch to activate it and then set the time Advanced settings Launching accessibility features quickly Set to open accessibility features quickly Launch the Settings app tap Accessibility Advanced settings Power andVolume up keys and then tap the swi...

Page 258: ... or when you have notifications such as incoming calls or new messages Launch the Settings app tap Accessibility Advanced settings Flash notification and then tap the switches next to the options you want to activate Notification reminders Set the device to alert you to notifications that you have not checked at the interval Launch the Settings app tap Accessibility Advanced settings Notification ...

Page 259: ...ding Speak into the microphone 3 When you are finished recording tap Done to stop 4 Hold the back of your device over the voice label The information in the voice recording will be written to the voice label Direction lock Create a directional combination to unlock the screen 1 Launch the Settings app tap Accessibility Advanced settings Direction lock and then tap the switch to activate it 2 Drag ...

Page 260: ...M or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signal...

Page 261: ...ched or damaged visit a Samsung Service Centre Your device freezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power...

Page 262: ...onnected Sound echoes during a call Adjust the volume by pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service prov...

Page 263: ...shorter over time Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launching the camera try the following Charge the battery Free some memory by transferring files to a computer or deleting files from your device Restart the device If you are still having trouble with the...

Page 264: ...may not work properly Your device supports multimedia files that are authorized by your network service provider or providers of additional services Some content circulated on the Internet such as ringtones videos or wallpapers may not work properly Bluetooth is not working well If another Bluetooth device is not located or there are connection problems or performance malfunctions try the followin...

Page 265: ...k to find your current location in these situations Data stored in the device has been lost Always make backup copies of all important data stored in the device Otherwise you cannot restore data if it is corrupted or lost Samsung is not responsible for the loss of data stored in the device A small gap appears around the outside of the device case This gap is a necessary manufacturing feature and s...

Page 266: ...m the bottom of the screen Bixby does not respond Restart your device to clear any temporary software bugs Ensure that your device software is updated to the latest version If you are still having trouble with Bixby after trying these tips contact a Samsung Service Centre The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the stat...

Page 267: ...ilted too much Removing the battery To remove the battery contact an authorized service centre For your safety you must not attempt to remove the battery If the battery is not properly removed it may lead to damage to the battery and device cause personal injury and or result in the device being unsafe Samsung does not accept liability for any damage or loss whether in contract or tort including n...

Page 268: ... not pull the power cord excessively when disconnecting it Doing so may cause electric shock or fire Do not bend or damage the power cord Doing so may cause electric shock or fire Do not use the device with wet hands while the device is charging Doing so may cause electric shock Do not directly connect together the charger s positive and negative terminals Doing so may cause fire or serious injury...

Page 269: ... Extreme temperatures can damage the device and reduce the charging capacity and life of your device and battery Do not directly connect together the battery s positive and negative terminals and prevent them from coming into contact with metal objects Doing so may cause the battery to malfunction Never use a damaged charger or battery Do not store your device near or in heaters microwaves hot coo...

Page 270: ...ncy signals Your device may interfere with other electronic devices Using an LTE data connection may cause interference with other devices such as audio equipment and telephones Do not use your device in a hospital on an aircraft or in automotive equipment that can be interfered with by radio frequency Avoid using your device within a 15 cm range of a pacemaker if possible as your device can inter...

Page 271: ... liquids gases or explosive materials in the same compartment as the device its parts or accessories If you notice strange smells or sounds coming from your device or the battery or if you see smoke or liquids leaking from the device or battery stop using the device immediately and take it to a Samsung Service Centre Failure to do so may result in fire or explosion Comply with all safety warnings ...

Page 272: ...h a towel and take it to a service centre This device has internal liquid indicators fitted Water damage to your device may void the manufacturer s warranty Store your device only on flat surfaces If your device falls it may be damaged The device can be used in locations with an ambient temperature of 0 C to 35 C You can store the device at an ambient temperature of 20 C to 50 C Using or storing t...

Page 273: ...o close to your eyes Seizures or blackouts can occur when you are exposed to flashing lights while watching videos or playing Flash based games for extended periods If you feel any discomfort stop using the device immediately If anyone related to you has experienced seizures or blackouts while using a similar device consult a physician before using the device If you feel discomfort such as a muscl...

Page 274: ...s Make sure the headset cable does not become entangled in your arms or on nearby objects Do not paint or put stickers on your device Paint and stickers can clog moving parts and prevent proper operation If you are allergic to paint or metal parts of the device you may experience itching eczema or swelling of the skin When this happens stop using the device and consult your physician Do not use th...

Page 275: ...e Do not disassemble modify or repair your device Any changes or modifications to your device can void your manufacturer s warranty If your device needs servicing take your device to a Samsung Service Centre Do not disassemble or puncture the battery as this can cause explosion or fire Turn off the device before removing the battery If you remove the battery with the device turned on it may cause ...

Page 276: ...and prevent leakage or misuse of sensitive information While using your device be sure to back up important data Samsung is not responsible for the loss of any data When disposing of your device back up all data and then reset your device to prevent misuse of your personal information Carefully read the permissions screen when downloading applications Be particularly cautious with applications tha...

Page 277: ...e suspicious messages or email from unknown senders Set a password and change it regularly Deactivate wireless features such as Bluetooth when not in use If the device behaves abnormally run an antivirus program to check for infection Run an antivirus program on your device before you launch newly downloaded applications and files Install antivirus programs on your computer and run them regularly ...

Page 278: ...e that interference will not occur in a particular installation if this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient relocate the receiving antenna Increase the separation between the equipment and rece...

Page 279: ...uld not be disposed of with other household waste To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office f...

Page 280: ...RTORT FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES ATTORNEY FEES EXPENSES OR ANY OTHER DAMAGES ARISING OUT OF OR IN CONNECTIONWITH ANY INFORMATION CONTAINED IN OR AS A RESULT OF THE USE OF ANY CONTENT OR SERVICE BYYOU OR ANYTHIRD PARTY EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Third party services may be terminated or interrupted at any time and Samsung makes no rep...

Page 281: ...Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are trademarks of Dolby Laboratories All other trademarks and copyrights are the property of their respective owners ISED Notice This Class B digital apparatus complies with Canadian ICES 003 This device complies wit...

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