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Appendix
212
The Apps button does not appear on the Home screen
Without using the Apps button, you can open the Apps screen by swiping upwards or
downwards on the Home screen. To display the Apps button at the bottom of the Home
screen, launch the
Settings
app, tap
Display
→
Home screen
, and then tap the
Apps button
switch to activate it.
The screen brightness adjustment bar does not appear on the
notification panel
Open the notification panel by dragging the status bar downwards, and then drag the
notification panel downwards. Tap
next to the brightness adjustment bar and tap the
Show control on top
switch to activate it.
Samsung Cloud does not work
•
Ensure that you are connected to a network properly.
•
During a Samsung Cloud’s service check, you cannot use Samsung Cloud. Try again later.
The device does not recognise my irises from the locked screen
•
Ensure that nothing obstructing the iris recognition camera and LED and try again.
•
If light conditions are very different from when you registered your irises, the device may
not recognise your irises. Move to another location and try again.
•
Ensure that the device is not moving or tilted too much.