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www.samsung.com/hk

USER MANUAL

English (HK). 08/2023. Rev.1.0

SM-M346B2/DS

Summary of Contents for SM-M346B2/DS

Page 1: ...www samsung com hk USER MANUAL English HK 08 2023 Rev 1 0 SM M346B2 DS...

Page 2: ...Gallery 62 AR Zone 68 BixbyVision 69 Multi window Using multiple apps at once 72 Samsung Internet 73 Samsung Wallet 74 Samsung Pay 76 Samsung Health 77 Samsung Notes 78 Samsung Members 78 Samsung Kids...

Page 3: ...ode 132 Apps 132 General management 133 Accessibility 134 Software update 134 Remote support 135 About phone Settings 93 Introduction 93 Samsung account 93 Connections 95 Wi Fi 96 Bluetooth 97 NFC and...

Page 4: ...Table of Contents 4 Usage notices 136 Precautions forusing the device 138 Notes on package contents and accessories 139 Device overheating situations and solutions Appendix 143 Troubleshooting...

Page 5: ...ng started Device layout and functions Speaker Side key Fingerprint recognition sensor Volume key Light sensor Touch screen Headphone jack Front camera Multipurpose jack USB Type C SIM card microSD ca...

Page 6: ...e camera image sensormay be damaged A damaged image sensoris irreparable and will cause dots orspots in pictures If you use the device with its glass oracrylic body broken there may be a risk of injur...

Page 7: ...ora cover Doing so may cause the sensorto malfunction Prevent waterfrom coming into contact with the touch screen The touch screen may malfunction in humid conditions orwhen exposed to water Hard key...

Page 8: ...avigation bar soft buttons formore information Charging the battery Charge the battery before using it forthe first time orwhen it has been unused for extended periods Wired charging Connect the USB c...

Page 9: ...battery Connect yourphone and the otherdevice using yourphone s USB cable A USB connector may be needed depending on the otherdevice When charging starts the battery charging icon will appearon the o...

Page 10: ...argerthat guarantees the charging performance If the battery is completely discharged the device cannot be turned on immediatelywhen the chargeris connected Allow a depleted battery to charge fora few...

Page 11: ...d in the device than when one SIM card is inserted Some services that require a network connection may not be available depending on the carrier Inserting the SIM orUSIM card 1 2 4 3 Underside 1 Inser...

Page 12: ...n is perpendicularto the hole Otherwise the device may be damaged If the card is not fixed firmly into the tray the SIM card may leave orfall out of the tray If you insert the tray into yourdevice whi...

Page 13: ...charges when using this feature More SIM settings Customise the call settings microSD card Inserting an SD card Yourdevice s SD card capacity mayvary from othermodels and some SD cards may not be comp...

Page 14: ...insert the tray into yourdevice while the tray is wet yourdevice may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering yourdevice Th...

Page 15: ...aged orlost orcause damage to the external storage orphone Samsung is not responsible forlosses including loss of data resulting from the misuse of external storage devices Formatting the SD card An S...

Page 16: ...ice on Press and hold the Side key fora few seconds to turn on the device Turning the device off 1 To turn off the device press and hold the Side key Alternatively open the notification panel swipe do...

Page 17: ...ipe downwards and then tap Emergencycall To manage yourmedical information and emergency contacts open Settings and tap Safetyand emergency Initial setup When you turn on yourdevice forthe first time...

Page 18: ...If you do not have a Samsung account tap Create account FindingyourID and resettingyourpassword If you forget yourSamsung account ID orpassword tap Find ID orForgot password on the Samsung account si...

Page 19: ...ous device using yournew phone s USB cable A USB connectormay be needed depending on the previous device 2 When the app selection pop up window appears tap Smart Switch Receive data 3 In the previous...

Page 20: ...evious device s operating system and then tap Wireless 6 On the previous device tap Allow 7 On yournew phone select an option you want tap Next and then follow the on screen instructions to transferda...

Page 21: ...ice is not a Samsung device back up data to a computerusing an app provided by the device s manufacturer Then skip to the fifth step 3 Connect yourprevious device to the computerusing the device s USB...

Page 22: ...orpinch on the screen Do not allow the touch screen to come into contact with otherelectrical devices Electrostatic discharges can cause the touch screen to malfunction To avoid damaging the touch scr...

Page 23: ...ent apps Home Tap to return to the Home screen Touch and hold to open the Google Assistant app Back Tap to return to the previous screen Hiding the navigation bar Check files oruse apps on a widerscre...

Page 24: ...upwards to open the Apps screen To return to the Home screen swipe upwards ordownwards on the Apps screen Alternatively tap the Home button orthe Back button Home screen Apps screen Finder Favourite a...

Page 25: ...n Themes Change the device s theme Visual elements of interface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app...

Page 26: ...the side of the screen To add a shortcut to an app on the Home screen touch and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home screen You can...

Page 27: ...deleted The folder s apps will be relocated to the Apps screen Edge panel You can access yourfavourite apps and features from the Edge panels Drag the Edge panel handle towards the centre of the scree...

Page 28: ...urpersonal information by preventing others from accessing yourdevice Aftersetting the screen lock method the device will require an unlock code wheneverunlocking it You can set yourdevice to perform...

Page 29: ...w text ormultimedia message Alarm turned on Mute mode Vibration mode Flight mode turned on Erroroccurred orcaution required Battery charging Battery powerlevel The status barmay not appearat the top o...

Page 30: ...wards on the screen You can use the following functions on the notification panel Check the notification details and perform various actions Clearall notifications Open Settings Access the notificatio...

Page 31: ...ol media on yourphone and connected nearby devices on the notification panel 1 Open the notification panel and tap Media output 2 Tap the icons on the controllerto control the playback Controlling nea...

Page 32: ...pen Settings tap Advanced features Motions and gestures and then tap the Palm swipe to capture switch to turn it on Aftercapturing a screenshot use the following options on the toolbarat the bottom of...

Page 33: ...cording the video tap You can check the video in Gallery To change the screen recordersettings open Settings and tap Advanced features Screenshots and screen recorder Entering text Keyboard layout A k...

Page 34: ...y repeatedly until the desired character appears Additional keyboard functions Enteremojis stickers and more You can also enteryouremoji stickers that look like you Referto Using yourAR emoji stickers...

Page 35: ...emojis Attach GIFs Enterstickers Change the keyboard size Open the text editing panel Some features may not be available depending on the carrierormodel Copying and pasting 1 Touch and hold overtext 2...

Page 36: ...n option PlayStore Purchase and download apps Open the PlayStore app Browse apps by category orsearch forapps by keyword To change the auto update settings tap youraccount icon tap Settings Network pr...

Page 37: ...check orchange app permission settings by permission category open Settings and tap Apps Permission manager Select an item and select an app If you do not grant permissions to apps the basic features...

Page 38: ...0 and up tap the first digit s of the number and then touch and hold the last digit Forexample if you set the number123 as a speed dial number tap 1 tap 2 and then touch and hold 3 Making an internati...

Page 39: ...old a call Video call Switch to a video call Bluetooth Switch to a Bluetooth headset if it is connected to the device Speaker Turn speakerphone off oron When using the speakerphone keep the device awa...

Page 40: ...s 2 Follow the on screen instructions to import contacts Syncing contactswithyourweb accounts Sync yourdevice contacts with online contacts saved in yourweb accounts such as your Samsung account 1 Ope...

Page 41: ...acts app and tap Edit 2 Select contacts and tap Share 3 Select a sharing method Creating groups You can add groups such as family orfriends and manage contacts by group 1 Open the Contacts app and tap...

Page 42: ...h and hold and sayyourmessage The recording icon appears onlywhile the message input field is empty 3 Tap to send the message Enterrecipients Entera message Enteremojis orstickers Attach files Recipie...

Page 43: ...then tap Delete Changing message settings Open the Messages app tap Settings You can block unwanted messages change notification settings and more Camera Introduction Take pictures and record videos...

Page 44: ...when unused Some methods may not be available depending on the carrierormodel 2 Tap the image on the preview screen where the camera should focus To adjust the brightness of pictures drag the adjustm...

Page 45: ...rm condensation if the device is exposed to sudden changes in airtemperature because of the difference in temperature outside and inside the camera cover Try to avoid such conditions when planning to...

Page 46: ...t If you add anothercamera button you can move it anywhere on the screen and take pictures more conveniently On the preview screen tap Shooting methods and tap the Floating Shutterbutton switch to tur...

Page 47: ...tone In FOOD mode focus on a subject inside the frame and blurthe image outside the frame In FOOD mode adjust the colourtemperature Customise the shooting options when taking single take shots The ava...

Page 48: ...he composition and the recommended composition appears on the preview screen 3 Move the device so the guide matches the recommended composition When the ideal composition is achieved the guide will ch...

Page 49: ...arcameras while recording swipe upwards or downwards on the preview screen ortap To capture an image from the video while recording tap 2 Tap to stop recording the video The optical zoom may not work...

Page 50: ...ackground bluradjustment bar Use this feature in a place that has sufficient light The background blurmay not be applied properly in the following conditions The device orthe subject is moving The sub...

Page 51: ...light in so the picture orvideo becomes brighter This is ideal forpictures orvideos of scenery or pictures orvideos taken at night A fast shutterspeed allows less light in This is ideal forcapturing...

Page 52: ...re the scene you want 3 When you are finished tap the preview thumbnail To check otherresults drag the icon upwards To save the results individually tap Select tick the items you want and then tap Cus...

Page 53: ...a mode Using panorama mode take a series of pictures and then stitch them togetherto create a wide scene 1 On the shooting modes list tap MORE PANORAMA 2 Tap and move the device slowly in one directio...

Page 54: ...save it as a video 2 On the preview screen tap the preview thumbnail To edit the superslow motion section tap and drag the section editing barto the left orright Start bracket Superslow motion sectio...

Page 55: ...will start playing Up to two slow motion sections will be created based on the video To edit the slow motion section tap and drag the section editing barto the left or right Start bracket Slow motion...

Page 56: ...rk in the bottom left cornerwhen taking pictures High efficiencypictures Take pictures in the High Efficiency Image Format HEIF Selfies Save selfies as previewed Set the device to save pictures as the...

Page 57: ...s Select additional shooting methods fortaking a picture or recording a video Settings to keep Keep the last settings you used such as the shooting mode when you open the camera Storage location Selec...

Page 58: ...ery Introduction Access images and videos stored in yourdevice You can also manage images and videos by album orcreate stories Using Gallery Open the Gallery app Search forimages and videos Sync image...

Page 59: ...are the image with others Image and video thumbnail Modify the image View the content on a large screen using the Smart View feature Add the image to favourites BixbyVision Cropping enlarged images 1...

Page 60: ...ayer More options Rotate the screen Skip to the next video Touch and hold to fast forward Pause and resume playback Change the screen ratio View the content on a large screen using the Smart View feat...

Page 61: ...will be synced When yourGallery app is synced with the cloud pictures and videos you take will also be saved in the cloud You can access images and videos saved in the cloud in yourGallery app and fr...

Page 62: ...Open the Camera app and tap MORE AR ZONE Some features may not be available depending on the carrierormodel AR Emoji Studio Create emojis anywayyou want and have fun using them in various features Cre...

Page 63: ...jis to delete and then tap Delete Creating an AR emoji shortvideo and decoratingyourdevicewith it You can create a short video with an emoji and use it as a wallpaperorcall background image 1 Open the...

Page 64: ...cture foryourSamsung account and in the Contacts app You can choose from various poses orcreate yourown expressions 1 Open the AR Zone app and tap AR Emoji Studio 2 Tap Profile and select an emoji 3 T...

Page 65: ...n to take a picture ortouch and hold the icon to record a video You can check and share the pictures and videos that you have captured in Gallery AR Emoji Stickers When you create AR emojis stickers w...

Page 66: ...tickers in chats You can use youremoji stickers during a conversation through messages oron a social network The following actions are an example of using youremoji stickers in the Messages app 1 Whil...

Page 67: ...en the camera recognises the subject the recognition area will appearon the screen 2 Write ordraw in the recognition area If you switch to the rearcamera you can also write ordraw outside the recognit...

Page 68: ...ion using one of these methods In the Camera app tap MORE on the shooting modes list and tap BIXBYVISION In the Gallery app select an image and tap In the Samsung Internet app touch and hold an image...

Page 69: ...ow Using multiple apps at once Introduction Run two apps at the same time in split screen view You can also run multiple apps at the same time in the pop up view Split screen view Pop up view Some app...

Page 70: ...n the split screen view by tapping it once Tap and tap Tap underOpen in split screenview If you tap the Showrecent apps switch to turn it on you can open the recently used apps in the split screen vie...

Page 71: ...ew If you tap the Home button while using a pop up window the windowwill be minimised and displayed as an app icon To use the pop up window again tap the app icon Opening apps from the Edge panel 1 Dr...

Page 72: ...bpage Open the homepage Move between pages More options Refresh the current webpage Manage tabs Use Secret mode Access yourbookmarks Using Secret mode If you set a password forSecret mode you can prev...

Page 73: ...the region Some features may not be available depending on the region Making payments Registercards to Samsung Pay to make both online and offline payments Referto Samsung Pay formore information Veri...

Page 74: ...ing on the carrierormodel If there is no Samsung Pay app on yourdevice you can access Samsung Pay from the SamsungWallet app Setting up Samsung Pay When running this app forthe first time orrestart it...

Page 75: ...f yourdevice to the card reader When the card readerrecognises the card information the payment will be processed Payments may not be processed depending on yournetwork connection The verification met...

Page 76: ...msung Health app When running this app forthe first time orrestarting it afterperforming a data reset follow the on screen instructions to complete the setup To edit items on the Samsung Health home s...

Page 77: ...to yournotes Creating notes 1 Open the Samsung Notes app tap and then create a note You can change the input method by tapping or Entera title Insert files Reading mode 2 When you are finished composi...

Page 78: ...he notification panel swipe downwards and then tap Kids If you cannot find Kids on the quick panel tap and drag the button overto add it When starting Samsung Kids forthe first time orafterperforming...

Page 79: ...nformation related to products Open the GalaxyShop app This app may not be available depending on the carrierormodel This app may be named Samsung Shop depending on the region GalaxyWearable Using the...

Page 80: ...tap 2 Enterevent details and tap Save Syncing eventswithyouraccounts 1 Open Settings tap Accounts and backup Manage accounts and then select the account to sync with 2 Tap Sync account and tap the Ca...

Page 81: ...and the Reminderapp icon will be added to the Apps screen Creating reminders 1 Open the Reminder app 2 Tap enterthe details and then tap Save Completing reminders On the reminders list tap orselect a...

Page 82: ...te stations Turn the FM radio on oroff Record audio from the FM radio Enterradio frequency manually Search forstations This app may not be available depending on the carrierormodel Playing through the...

Page 83: ...alarms check the current time in many cities around the world time an event orset a specific duration Open the Clock app Calculator Perform basic arithmetic orscientific calculations Open the Calculat...

Page 84: ...limited to control the device s temperature if the temperature rises above a certain level Removing a game from Game Launcher Tap Mygames touch and hold a game and then tap Remove Changing the perform...

Page 85: ...settings forGame Booster Prioritymode Set the device to block incoming calls and all notifications except for alarms to prevent yourgame from being disturbed Game optimisation Change the performance...

Page 86: ...shared content The devices you can connect mayvary depending on the region Available features may differdepending on the connected device Connected devices own problems ordefects are not covered by th...

Page 87: ...s To watch videos on TV use the Smart View feature Settingwho can findyourphone Set who is allowed to find and send content to yourphone 1 Open the notification panel swipe downwards and then tap Quic...

Page 88: ...ough yourBluetooth speaker 1 Make sure that yourphone and yourBluetooth speakerare connected Referto Pairing with otherBluetooth devices forhow to connect 2 On yourphone open Settings tap Connections...

Page 89: ...nnect 2 On yourfriend s phone open Settings tap Connections Bluetooth Advanced settings and then tap the Music Share switch to turn it on You can use additional features such as setting who to share y...

Page 90: ...t yourdevice to a Windows PC to instantly access yourdevice s data such as pictures ormessages on the computer When calls ormessages come in you can receive them on the computer It is recommended to u...

Page 91: ...ifications fromyourdevice on the computer Open the Phone Link app on the computerand select a categoryyou want Photos Calls Yourdevice Notifications Messages Apps Available features and menus mayvary...

Page 92: ...Tube Music You can also access the music collections stored on yourdevice and play them Google TV Purchase orrent videos such as movies and TV programmes from Play Store Drive Store yourcontent on the...

Page 93: ...Fi feature and Bluetooth On the Settings screen tap Connections Wi Fi Turn on the Wi Fi feature to connect to a Wi Fi network and access the internet orothernetwork devices Referto Wi Fi formore info...

Page 94: ...the mobile data connection when the amount of mobile data you have used reaches yourspecified limit You can turn on the data saverfeature to prevent some apps running in the background from sending o...

Page 95: ...Wi Fi network qualityinformation Check out the Wi Fi network quality information such as the speed and stability On the Settings screen tap Connections Wi Fi and tap the switch to turn it on The netwo...

Page 96: ...e list Bluetooth Use Bluetooth to exchange data ormedia files with otherBluetooth enabled devices Precautions forusing Bluetooth Samsung is not responsible forthe loss interception ormisuse of data se...

Page 97: ...and receiving data Many apps support data transferthrough Bluetooth You can share data such as contacts ormedia files with otherBluetooth devices The following actions are an example of sending an ima...

Page 98: ...ion about the service contact your service provider 1 On the Settings screen tap Connections and tap the NFC and contactless payments switch to turn it on 2 Touch the NFC antenna area on the back of y...

Page 99: ...iction tap Allowed to use datawhile Data saveris on and select apps Allowed networks forapps Set apps to use only a Wi Fi ormobile data orboth Forexample you can set the device to use only mobile data...

Page 100: ...dden network switch to turn it off If you turn on the Auto Hotspot feature you can share yourphone s mobile data connection with otherdevices signed in to yourSamsung account More connection settings...

Page 101: ...Settings screen tap Connections More connection settings Printing Download plugin 2 Select a printerplug in and install it 3 Select the installed printerplug in The device will automatically search fo...

Page 102: ...be available Continue apps on otherdevices Use yourphone s apps on otherdevices signed in to yourSamsung account Link toWindows Instantly access data saved in yourdevice on yourcomputer Refer to Link...

Page 103: ...tions are detected You can also run them manually by tapping the button wheneveryou want To run modes manually select the mode you want and tap Turn on To turn off a running mode tap the mode and tap...

Page 104: ...d mode vibration mode orsilent mode Vibratewhile ringing Set the device to vibrate and play a ringtone forincoming calls Temporarymute Set the device to use silent mode fora certain period Ringtone Ch...

Page 105: ...rgames while playing games Equaliser Select an option fora specific music genre and enjoy optimised sound UHQ upscaler Enhance the sound resolution of music and videos when using wired headphones Adap...

Page 106: ...ptions Change the display and the Home screen settings On the Settings screen tap Display Light Dark Turn Dark mode on oroff Dark mode settings Reduce eye strain by applying the dark theme when using...

Page 107: ...waits before turning off the display s backlight Easymode Switch to easy mode to display largericons and apply a simplerlayout to the Home screen Edge panels Change the settings forthe Edge panel Nav...

Page 108: ...mode oradjust the display colourto yourpreference Changing the screen mode On the Settings screen tap Display Screen mode and select a mode you want Vivid This optimises the colourrange saturation and...

Page 109: ...colourbarto yourpreference The screen tone will be adjusted Wallpaperand style Change the wallpapersettings forthe Home screen and the locked screen On the Settings screen tap Wallpaperand style Theme...

Page 110: ...rned off Referto Always On Display formore information Roaming clock Change the clock to show both the local and home time zones on the locked screen when roaming About Lock screen Check out the Lock...

Page 111: ...nt The brightness of the Always On Display may change automatically depending on the lighting conditions Opening notifications on the Always On Display When you receive message missed call orapp notif...

Page 112: ...ce safe from malicious software Updates Check the version of yourdevice s software and check forupdates Privacy Change the settings forprivacy Biometrics Change the settings forbiometric data Referto...

Page 113: ...which are not secure all of yourbiometric data will be deleted Precautions forusing face recognition Before using the face recognition to unlock yourdevice keep the following precautions in mind Yourd...

Page 114: ...e screenwithyourface You can unlock the screen with yourface instead of using a pattern PIN orpassword 1 On the Settings screen tap Securityand privacy Biometrics Face recognition 2 Unlock the screen...

Page 115: ...tering the fingerprint Be careful not to forget yourpattern PIN or password If yourfingerprint is not recognised unlock the device using the pattern PIN orpassword you set when registering the fingerp...

Page 116: ...l object Registering fingerprints On the Settings screen tap Securityand privacy Biometrics Fingerprints and follow the on screen instructions to registeryourfingerprint Afterregistering you can check...

Page 117: ...ass Follow the on screen instructions to complete the setup Verifying the Samsung account password You can use yourregistered biometric data to verifyyouridentity instead of entering yourSamsung accou...

Page 118: ...p Apps websites and select a website orapp from the list 2 Tap Edit and modifyyourID password and the website s orapp s name To delete yoursign in information tap Delete Using Samsung Passwithwebsites...

Page 119: ...gs See all devices using Samsung Pass Leave Samsung Pass YourSamsung account will remain active The Samsung Pass data on otherdevices signed in to yourSamsung account will also be deleted Secure Folde...

Page 120: ...Folder app is locked you must unlock it using yourpreset lock method To change the name oricon of Secure Folder tap Customise Setting an auto lock condition forSecure Folder 1 Open the Secure Folder a...

Page 121: ...be moved to Gallery in the default storage Adding apps Add an app to use in Secure Folder 1 Open the Secure Folder app and tap 2 Tick one ormore apps installed on the device and tap Add Removing apps...

Page 122: ...t Open the Secure Folder app and tap Settings More settings Uninstall To back up content before uninstalling Secure Folder tick Move media files out of Secure Folder and tap Uninstall To access data b...

Page 123: ...re Silence notificationswhile driving Turn on the Do Not Disturb feature automaticallywhile driving EmergencyLocation Service Turn on the Emergency Location Service ELS feature Wireless emergencyalert...

Page 124: ...store it later Backing up data You can back up yourdevice s data to Samsung Cloud 1 On the Settings screen tap Accounts and backup and tap Back up data under Samsung Cloud 2 Tap the switches next to t...

Page 125: ...ice with one hand Screenshots and screen recorder Change the settings forscreenshots and screen recorder Showcontactswhen sharing content Set the device to display the people you contacted on the shar...

Page 126: ...he device to prevent the display from turning off while you are looking at it Alertwhen phone picked up Set the device to alert you if you have missed calls or new messages when you pick up the device...

Page 127: ...creen s colourtone and brightness Auto framing Turn the auto framing feature on oroff When you turn on this feature the device changes the shooting angle and zoom automatically by recognising and trac...

Page 128: ...be installed The second app s icon will be displayed with Second app The Dual Messengerfeature may not be available depending on the app Some features of the app may be limited forthe second app Unins...

Page 129: ...to monitorthe amount of the time you use yourdevice while driving Walking monitor Turn on the walking monitorto monitorthe amount of the time you use yourdevice while walking Volume monitor Turn on th...

Page 130: ...available storage On the Settings screen tap Batteryand device care Storage To delete files or uninstall apps that you do not use anymore select a category Then touch and hold or select an item and t...

Page 131: ...A service You can also schedule software updates On the Settings screen tap Batteryand device care Software update Diagnostics Test yourdevice using Samsung Members On the Settings screen tap Batterya...

Page 132: ...rned on such as languages speed and more Date and time Access and alterthe settings to control how the device displays the time and date If the battery remains fully discharged the time and date is re...

Page 133: ...o improve accessibility to the device On the Settings screen tap Accessibility Recommended foryou Check the accessibility features you are currently using and check otherrecommended features TalkBack...

Page 134: ...software update If emergency software updates are released foryourdevice s security and to block new types of security threats theywill be installed automaticallywithout your agreement Securityupdate...

Page 135: ...ation such as the SIM card status Wi Fi MAC address and serial number Legal information Access legal information related to the device such as safety information and the open source licence Software i...

Page 136: ...es caused by edited registry settings ormodified operating system software Attempting to customise the operating system may cause the device orapps to work improperly Software sound sources wallpapers...

Page 137: ...ss switch to turn it on Depending on the region ormodel some devices are required to receive approval from the Federal Communications Commission FCC If yourdevice is approved by the FCC you can check...

Page 138: ...nd specifications are subject to change without priornotice You can purchase additional accessories from yourlocal Samsung retailer Make sure they are compatible with the device before purchase Use on...

Page 139: ...If the lowerpart of the device overheats it could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not plac...

Page 140: ...g the Mobile Hotspot and Tethering feature When using the device in areas with weak signals orno reception When charging the batterywith a damaged USB cable When the device s multipurpose jack is dama...

Page 141: ...e reaches a certain temperature a warning message will appearto prevent device failure skin irritation and damage and battery leakage Running apps will be closed and all calling and otherfeatures will...

Page 142: ...o not expose yourdevice to direct sunlight forextended periods Do not use orstore yourdevice forextended periods in very hot areas such as inside a carin the summertime Do not place the device in any...

Page 143: ...SIM card You can turn off this feature by using the Lock SIM card menu PUK YourSIM orUSIM card is blocked usually as a result of entering yourPIN incorrectly several times You must enterthe PUK suppli...

Page 144: ...a Samsung Service Centre oran authorised service centre Yourdevice freezes orencounters a fatal problem Try the following solutions If the problem is still not resolved contact a Samsung Service Centr...

Page 145: ...essing the Volume key ormove to anotherarea A cellularnetwork orthe internet is often disconnected oraudio qualityis poor Ensure that you are not blocking the device s internal antenna When you are in...

Page 146: ...ips contact a Samsung Service Centre oran authorised service centre Picture qualityis poorerthan the preview The quality of yourpictures mayvary depending on the surroundings and the photography techn...

Page 147: ...tooth range 10 m On yourphone open Settings tap Connections and then tap the Bluetooth switch to turn it on again On yourphone open Settings tap General management Reset Reset network settings Reset s...

Page 148: ...a stored in the device A small gap appears around the outside of the device case This gap is a necessary manufacturing feature and some minorrocking orvibration of parts may occur Overtime friction be...

Page 149: ...n storage and retrieval system Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co Ltd Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi...

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