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Settings

143

Privacy

Change the settings for privacy.
On the Settings screen, tap 

Privacy

.

•  

Permission manager

: View the list of features and apps that have permission to use 

them. You can also edit the permission settings.

•  

Send diagnostic data

: Set the device to automatically send the device’s diagnostic and 

usage information to Samsung.

•  

Receive marketing information

: Set whether to receive Samsung marketing 

information, such as special offers, membership benefits, and newsletters.

•  

Advanced

: Configure advanced settings for privacy.

Location

Change settings for location information permissions.
On the Settings screen, tap 

Location

.

•  

App permissions

: View the list of apps that have permission to access the device’s 

location and edit the permission settings.

•  

Improve accuracy

: Set the device to use the Wi-Fi or Bluetooth feature to increase the 

accuracy of your location information, even when the features are deactivated.

•  

Recent location requests

: View which apps request your current location information.

•  

Location services

: View the location services your device is using.

Summary of Contents for SM-M215F/DS

Page 1: ...www samsung com USER MANUAL English 02 2020 Rev 1 0 SM M215F DS SM M215F DSN SM M315F DS SM M315F DSN ...

Page 2: ...mart Switch 28 Understanding the screen 41 Notification panel 43 Entering text Apps and features 45 Installing or uninstalling apps 47 Finder 48 BixbyVision 51 Phone 56 Contacts 60 Messages 63 Internet 65 Camera 83 Gallery 87 AR EMOJI 94 AR Doodle 95 Always On Display 97 Multi window 100 Samsung Members 100 Samsung Notes 101 Calendar 102 Reminder 105 Radio 106 Voice Recorder 107 My Files 107 Clock...

Page 3: ...one Appendix 159 Troubleshooting 164 Removing the battery Settings 116 Introduction 116 Connections 117 Wi Fi 119 Bluetooth 121 NFC and payment NFC enabled models 123 Data saver 123 Mobile data only apps 124 SIM card manager 124 Mobile Hotspot andTethering 126 More connection settings 127 Sounds and vibration 128 Dolby Atmos surround sound 128 Separate app sound 129 Notifications 129 Display 131 B...

Page 4: ... registry settings or modified operating system software Attempting to customise the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible ...

Page 5: ... Settings app tap Display Screen timeout and then select the length of time you want the device to wait before turning off the touchscreen To set the touchscreen to automatically adjust its brightness based on the surrounding environment launch the Settings app tap Display and then tap the Adaptive brightness switch to activate it Depending on the region or model some devices are required to recei...

Page 6: ... approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging or fast charging feature is only available on supported models When the device heats up during use When you use features or apps that require more power or use them for extended periods your device may t...

Page 7: ...with weak signals or no reception When charging the battery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the latest software Conflicts between running apps may cause the device to heat up Restart the ...

Page 8: ... the device will turn off Do not use the device until the device s temperature drops below the specified level If the second warning message appears during an emergency call the call will not be disconnected by a forced shut down Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution to avoid shortening the battery s lifespan da...

Page 9: ...es and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject t...

Page 10: ...nt camera Light sensor Side key Power Touchscreen Volume key Speaker Multipurpose jack USB Type C SIM card Memory card tray SM M215F DS Flash Rear camera Triple Speaker Microphone Earphone jack Main antenna Microphone GPS antenna ...

Page 11: ...Basics 11 SM M315F Flash Rear camera Quadruple NFC antenna NFC enabled models Speaker Microphone Earphone jack Main antenna Microphone GPS antenna Fingerprint recognition sensor ...

Page 12: ...Service Centre Connectivity problems and battery drain may occur in the following situations If you attach metallic stickers on the antenna area of the device If you attach a device cover made with metallic material to the device If you cover the device s antenna area with your hands or other objects while using certain features such as calls or the mobile data connection Using a Samsung approved ...

Page 13: ...s and hold to turn it on Press to turn on or lock the screen Soft buttons Back button Home button Recents button When you turn on the screen the soft buttons will appear at the bottom of the screen The soft buttons are set to the Recents button Home button and Back button by default Refer to Navigation bar soft buttons for more information ...

Page 14: ...ious damage to the device Any damage caused by misuse is not covered by the warranty Use only USBType C cable supplied with the device The device may be damaged if you use Micro USB cable To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain ...

Page 15: ...ns When the battery power is low the battery icon appears empty If the battery is completely discharged the device cannot be turned on immediately when the charger is connected Allow a depleted battery to charge for a few minutes before turning on the device If you use multiple apps at once network apps or apps that need a connection to another device the battery will drain quickly To avoid losing...

Page 16: ...ce Centre Fast charging The device has a built in fast charging feature You can charge the battery more quickly while the device or its screen is turned off Increasing the charging speed To increase the charging speed turn the device or its screen off when you charge the battery If the fast charging feature is not activated launch the Settings app tap Device care Battery and then tap the Fast cabl...

Page 17: ...viders for a single device In some areas data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted Use only a nano SIM card Use caution not to lose or let others use the SIM or USIM card Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards Some services that require a network connection may not be availa...

Page 18: ... tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering your device Using dual SIM or USIM cards If you insert two SIM or USIM cards you can have two phone numbers or service providers for a single device Activating SIM or USIM cards Launch the Settings app and tap Connections SIM card manager Select a SIM or...

Page 19: ...site Some memory cards may not be fully compatible with the device Using an incompatible card may damage the device or the memory card or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device will ask to reformat the card or will ...

Page 20: ...amaged 2 Pull out the tray gently from the tray slot When you remove the tray from the device the mobile data connection will be disabled 3 Place a memory card on the tray with the gold coloured contacts facing downwards 4 Gently press the memory card into the tray to secure it If the card is not fixed firmly into the tray the memory card may leave or fall out of the tray ...

Page 21: ...device is transferring or accessing information or right after transferring data Doing so can cause data to be corrupted or lost or cause damage to the external storage or device Samsung is not responsible for losses including loss of data resulting from the misuse of external storage devices Formatting the memory card A memory card formatted on a computer may not be compatible with the device For...

Page 22: ...vice for the first time or after performing a data reset follow the on screen instructions to set up your device Turning the device off 1 To turn off the device press and hold the Side key and theVolume Down key simultaneously Alternatively open the notification panel and tap Volume Down key Side key 2 Tap Power off To restart the device tap Restart Forcing restart If your device is frozen and unr...

Page 23: ...nel and tap Emergency mode To deactivate emergency mode tap Turn off Emergency mode Alternatively press and hold the Side key and then tap Emergency mode The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions Initial setup When you turn on your device for the first time or after performing a...

Page 24: ...o check the list of services that can be used with your Samsung account visit account samsung com For more information on Samsung accounts launch the Settings app and tap Accounts and backup Accounts Samsung account Help Creating a Samsung account If you do not have a Samsung account you should create one You can create a Samsung account using your email address 1 Launch the Settings app and tap A...

Page 25: ...Samsung account Finding your ID and resetting your password If you forget your Samsung account ID or password tap Find ID or Reset password on the Samsung account sign in screen You can find your ID or reset your password after you enter the required information Removing your Samsung account When you remove your Samsung account from the device your data such as contacts or events will also be remo...

Page 26: ...o transfer Transferring data wirelessly Transfer data from your previous device to your device wirelessly viaWi Fi Direct 1 On the previous device launch Smart Switch If you do not have the app download it from Galaxy Store or Play Store 2 On your device launch the Settings app and tap Accounts and backup Smart Switch 3 Place the devices near each other 4 On the previous device tap Send data Wirel...

Page 27: ... app from www samsung com smartswitch Back up data from your previous device to a computer and import the data to your device 1 On the computer visit www samsung com smartswitch to download Smart Switch 2 On the computer launch Smart Switch If your previous device is not a Samsung device back up data to a computer using a program provided by the device s manufacturer Then skip to the fifth step 3 ...

Page 28: ...ply excessive pressure to it with your fingertips It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doing so may result in afterimages screen burn in or ghosting The device may not recognise touch inputs close to the edges of the screen which are outside of the touch input area It is recommended to use fingers when you use the touchscreen Tapping Ta...

Page 29: ...ap and hold an item and drag it to the target position Double tapping Double tap the screen Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart or pinch on the screen ...

Page 30: ...s are set to the Recents button Home button and Back button by default The functions of the buttons can change according to the app currently being used or usage environment Button Function Recents Tap to open the list of recent apps Home Tap to return to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen ...

Page 31: ...pear where the soft buttons are located To use the soft buttons drag the gesture hint of the desired button upwards Swipe from sides and bottom Swipe up from the bottom of the screen to move to the Home screen Swipe up and hold to view the list of recent apps Swipe inward from either side of the screen to return to the previous screen Swipe inward from one of the bottom corners to launch the Googl...

Page 32: ... of the device s features It displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps The screen may appear differently depending on the region or service provider A widget Navigation bar soft buttons Favourite apps Screen indicator ...

Page 33: ... Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area tap Home screen settings and then tap the Apps button switch to activate it The Apps button will be added at the bottom of the Home screen Apps button ...

Page 34: ...ew the screen in landscape mode Moving items Tap and hold an item and then drag it to a new location To move the item to another panel drag it to the side of the screen To add a shortcut to an app on the Home screen tap and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts area at ...

Page 35: ... selected apps will be created Tap Folder name and enter a folder name Adding more apps Tap on the folder Tick the apps to add and tap Done You can also add an app by dragging it to the folder Moving apps from a folder Tap and hold an app to drag it to a new location Deleting a folder Tap and hold a folder and then tap Delete folder Only the folder will be deleted The folder s apps will be relocat...

Page 36: ... panels Tap on the panel Wallpapers Change the wallpaper settings for the Home screen and the locked screen Themes Change the device s theme Visual elements of interface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Tap and hold a wid...

Page 37: ...re most common The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Some indicator icons appear only when you open the notification panel The indicator icons may appear differently depending on the service provider or model Icon Meaning No signal Signal strength Roaming outside of normal service area GPRS network connect...

Page 38: ...r level Lock screen Pressing the Side key turns off the screen and locks it Also the screen turns off and automatically locks if the device is not used for a specified period To unlock the screen swipe in any direction when the screen turns on If the screen is off press the Side key to turn on the screen Alternatively double tap the screen Locked screen ...

Page 39: ...lock the screen PIN Enter a PIN with at least four numbers to unlock the screen Password Enter a password with at least four characters numbers or symbols to unlock the screen None Do not set a screen lock method Face Register your face to unlock the screen Refer to Face recognition for more information Fingerprints Register your fingerprints to unlock the screen Refer to Fingerprint recognition f...

Page 40: ...not activated launch the Settings app tap Advanced features Motions and gestures and then tap the Palm swipe to capture switch to activate it After capturing a screenshot use the following options on the toolbar at the bottom of the screen Capture the current content and the hidden content on an elongated page such as a webpage When you tap the screen will automatically scroll down and more conten...

Page 41: ...l drag the status bar downwards To close the notification panel swipe upwards on the screen You can use the following functions on the notification panel View the notification details and perform various actions Control media on your device and connected nearby devices Clear all notifications Launch Settings Access the power options Control connected nearby devices and SmartThings devices and scen...

Page 42: ...gs tap and hold a button To rearrange buttons tap Button order tap and hold a button and then drag it to another location Controlling media playback Take control of music or video playback easily using the Media feature You can also continue playback on another device 1 Open the notification panel and tap Media 2 Tap the icons on the controller to control the playback To continue playback on anoth...

Page 43: ... keyboard functions Enter a space View more keyboard functions Changing the input language Tap Languages and types Manage input languages and select the languages to use When you select two or more languages you can switch between the input languages by swiping to the left or right on the space key Changing the keyboard To change the keyboard type tap Languages and types select a language and then...

Page 44: ... My Emoji stickers that look like you Refer to Using My Emoji stickers in chats for more information Attach animated GIFs Enter text by voice Change the keyboard settings Change the keyboard mode or size Open the text editing panel Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to ...

Page 45: ...pp may not be available depending on the region or service provider Installing apps Browse apps by category or tap to search for a keyword Select an app to view information about it To download free apps tap Install To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Auto update apps and then select an option ...

Page 46: ...pply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Managing apps Uninstalling or disabling apps Tap and hold an app and select an option Disable Disable selected default apps that cannot be uninstalled from the device Uninstall Uninstall downloaded apps Some apps may not support this feature Enabling a...

Page 47: ...o view or change app permission settings by permission category launch the Settings app and tap Apps Permission manager Select an item and select an app If you do not grant permissions to apps the basic features of the apps may not function properly Finder Search for content on the device quickly 1 On the Apps screen tap Search Alternatively open the notification panel swipe downwards and then tap...

Page 48: ...ures Translate or extract text Search including similar images Scan QR code To use this feature the device must be connected to aWi Fi or mobile network The available features and search results may vary depending on the region or service provider This feature may not be available or you may not get correct search results depending on the image size format or resolution Samsung is not responsible ...

Page 49: ...You can also extract text from a document or an image file For example if you want to know what a sign says while travelling abroad use the Bixby Vision features The device will translate the sign s text into the language you select 1 Launch the Camera app tap MORE on the shooting modes list and then tap BIXBY VISION 2 Tap and keep the text within the screen to recognise it The translated text wil...

Page 50: ...related information or images with similar characteristics 1 Launch the Camera app tap MORE on the shooting modes list and then tap BIXBY VISION 2 Select and keep the object within the screen to recognise it 3 Select a search result The similar images and related information will appear Reading QR codes Recognise QR codes and view a variety of information such as websites photos videos maps and bu...

Page 51: ... calls Making calls 1 Launch the Phone app and tap Keypad 2 Enter a phone number 3 Tap to make a voice call or tap to make a video call Preview the phone number Delete a preceding character Access additional options Search for a contact Add the number to the contacts list ...

Page 52: ... dial launch the Phone app tap Keypad or Contacts Speed dial numbers select a speed dial number and then add a phone number To make a call tap and hold a speed dial number on the keypad For speed dial numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making call...

Page 53: ...If a call is missed the icon appears on the status bar Open the notification panel to view the list of missed calls Alternatively launch the Phone app and tap Recents to view missed calls Blocking phone numbers Block calls from specific numbers added to your block list 1 Launch the Phone app and tap Settings Block numbers 2 Tap Recents or Contacts select contacts or phone numbers and then tap Done...

Page 54: ... the speakerphone When using the speakerphone keep the device away from your ears Mute Turn off the microphone so that the other party cannot hear you Keypad Hide Open or close the keypad End the current call During a video call Tap the screen to use the following options Access additional options Camera Turn off the camera so that the other party cannot see you Switch Switch between the front and...

Page 55: ...nd tap Recents 2 Tap a caller s image and tap Add or tap a phone number and tap Add to Contacts 3 Tap Create new contact to create a new contact or tap Update existing contact to add the number to an existing contact Adding a tag to a phone number You can add tags to numbers without saving them to Contacts This allows you to view the caller s information when they call without having them listed i...

Page 56: ...ts Creating a new contact 1 Launch the Contacts app and tap 2 Select a storage location 3 Enter contact information Select a storage location Add an image Open more information fields Enter contact information Depending on the selected storage location the types of information you can save may vary 4 Tap Save ...

Page 57: ...e contacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Accounts and backup Accounts and select the account to sync with 2 Tap Sync account and tap the Contacts switch to activate it For the Samsung account tap Sync settings and tap the Contacts switch to activate it Searching for contacts Launch the Contacts app Use one of the followin...

Page 58: ...e this feature you must sign in to your Samsung account The profile sharing feature may not be available depending on the region or service provider The profile sharing feature is only available for contacts who have activated the profile sharing feature on their device 1 Launch the Contacts app and select your profile 2 Tap Edit edit your profile and tap Save 3 Tap Tap here to share your profile ...

Page 59: ...members at the same time Launch the Contacts app tap Groups select a group and then tap Send message Merging duplicate contacts When you import contacts from other storages or sync contacts with other accounts your contacts list may include duplicate contacts Merge duplicate contacts into one to streamline your contacts list 1 Launch the Contacts app and tap Manage contacts Merge contacts 2 Tick c...

Page 60: ... are roaming 1 Launch the Messages app and tap 2 Add recipients and enter a message To record and send a voice message tap and hold say your message and then release your finger The recording icon appears only while the message input field is empty Enter recipients Enter a message Attach files Recipient Send the message Enter stickers 3 Tap to send the message ...

Page 61: ...age tap the message input field enter a message and then tap To adjust the font size spread two fingers apart or pinch on the screen Blocking unwanted messages Block messages from specific numbers added to your block list 1 Launch the Messages app and tap Settings Block numbers and messages Block numbers 2 Tap Conversations and select a contact or a phone number Or tap Contacts select contacts and...

Page 62: ...der You can set an alert at an interval to let you know that you have unchecked notifications If this feature is not activated launch the Settings app tap Accessibility Advanced settings Notification reminders and then tap the switch to activate it Deleting messages 1 Launch the Messages app 2 On the messages list select a contact or a phone number 3 Tap and hold a message then tap Delete To delet...

Page 63: ... 2 Tap the address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen To switch between tabs quickly swipe to the left or right on the address field Bookmark the current webpage Open the homepage Move between pages Access additional options View your bookmarks Refresh the current webpage Open the browser s tab manager ...

Page 64: ...o use a password for secret mode In secret mode the device will change the colour of the toolbars In secret mode you cannot use some features such as screen capture Changing security settings You can change your password or the lock method Tap Settings Privacy and security Secret mode settings Change password To use your registered biometric data as a lock method along with the password tap an opt...

Page 65: ...re you may violate other people s privacy Launching Camera Use the following methods to launch Camera Launch the Camera app Press the Side key twice quickly On the locked screen drag outside the circle Some methods may not be available depending on the region or service provider Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turne...

Page 66: ... photo Preview thumbnail Shooting modes Current mode Scene optimiser button Select a lens Switch between the front and rear cameras Options for current shooting mode The preview screen may vary depending on the shooting mode and which camera is being used The camera automatically shuts off when unused Make sure that the lens is not damaged or contaminated Otherwise the device may not work properly...

Page 67: ...ake wide angle photos or record wide angle videos which look just like the actual view Use this feature to take landscape photos To correct the distortion in photos taken with the Ultra wide lens tap on the preview screen tap Save options and then tap the Ultra wide lens correction switch to activate it SM M315F The wide angle lens lets you take basic photos or record normal videos Basic shooting ...

Page 68: ...ding on the surroundings to capture photos easily The intelligent camera feature automatically recognises the subject and optimises the colour and any effects On the shooting modes list tap PHOTO and tap to take a photo Scene optimiser The camera adjusts the colour settings and applies the optimised effect automatically by recognising the subject On the shooting modes list tap PHOTO When the camer...

Page 69: ...e this feature tap the scene optimiser button on the preview screen Shot suggestions The camera suggests the ideal composition for the photo by recognising the position and angle of your subject On the preview screen tap and tap the Shot suggestions switch to activate it 1 On the shooting modes list tap PHOTO A guide will appear on the preview screen 2 Point the guide at the subject The camera rec...

Page 70: ...ke a photo Guide Ideal composition Taking selfies You can take self portraits with the front camera 1 On the shooting modes list tap PHOTO 2 On the preview screen swipe upwards or downwards or tap to switch to the front camera for self portraits 3 Face the front camera lens To take self portraits with a wide angle shot of the landscape or people tap 4 Tap to take a photo ...

Page 71: ...ges to the subjects or light sources Tap and hold the area to focus the AF AE frame will appear on the area and the focus and exposure setting will be locked The setting remains locked even after you take a photo Video mode The camera adjusts the shooting options automatically depending on the surroundings to record videos easily 1 On the shooting modes list tap VIDEO 2 Tap to record a video To ca...

Page 72: ...n a place that has sufficient light The background blur may not be applied properly in the following conditions The device or the subject is moving The subject is thin or transparent The subject has a similar colour to the background The subject or background is plain Taking portraits that stand out using the Live focus feature 1 On the shooting modes list tap LIVE FOCUS 2 Drag the background blur...

Page 73: ...d the intensity of the background effect for a photo taken with the Live focus feature 1 Select a photo taken with the Live focus feature and tap Change background effect 2 Select a background effect you want To adjust the intensity of the background effect drag the adjustment bar to the left or right Adjust the intensity of the background effect Change the background effect 3 Tap Apply to save th...

Page 74: ... video indoors with insufficient or poor lighting some of the following situations may occur The screen may appear dark due to the small amount of light The screen may flicker in certain lighting conditions such as in places with fluorescent lighting Noise may occur Recording super slow motion videos Record a video by capturing a single moment that the subject is moving 1 On the shooting modes lis...

Page 75: ...esired section of the video drag the start bracket and the end bracket to the desired points to select the section to keep To edit the super slow motion section drag the section editing bar to the left or right Start bracket End bracket Section editing bar Change the background music Slow motion mode Record a video for viewing it in slow motion You can specify sections of your videos to be played ...

Page 76: ... Section editing bar Start bracket End bracket Hyperlapse mode Record scenes such as passing people or cars and view them as fast motion videos 1 On the shooting modes list tap MORE HYPERLAPSE 2 Tap and select a frame rate option If you set the frame rate to Auto the device will automatically adjust the frame rate according to the changing rate of the scene 3 Tap to start recording 4 Tap to finish...

Page 77: ... moving or poorly lit objects However higher ISO settings can result in noise in photos Select an appropriate white balance so images have a true to life colour range You can set the colour temperature Change the exposure value This determines how much light the camera s sensor receives For low light situations use a higher exposure Separating the focus area and the exposure area You can separate ...

Page 78: ...e on the camera s viewfinder If the preview image is out of the guide frame or you do not move the device the device will automatically stop taking photos Avoid taking photos of indistinct backgrounds such as an empty sky or a plain wall 1 On the shooting modes list tap MORE PANORAMA 2 Tap and move the device slowly in one direction 3 Tap to stop taking photos Macro mode SM M315F Take photos of su...

Page 79: ...he circular frame over the area to highlight The area outside the circular frame will be blurred To resize the circular frame drag a corner of the frame 3 Tap and drag the adjustment bar to adjust the colour tone 4 Tap to take a photo Night mode Take a photo in low light conditions without using the flash On the shooting modes list tap MORE NIGHT ...

Page 80: ...an aspect ratio for videos Stabilise a video Record fun videos with virtual handwriting or drawings on faces or anywhere else Refer to AR Doodle for more information Select a metering method This determines how light values are calculated Centre weighted uses the light in the centre portion of the shot to calculate the exposure of the shot Spot uses the light in a concentrated centre area of the s...

Page 81: ...rve the device s memory SM M215F DS Save options Select how you want to save photos SM M315F Videos Rear video size Select a resolution for videos you want to take with the rear camera Using a higher resolution will result in higher quality videos but they will take up more memory Front video size Select a resolution for videos you want to take with the front camera Using a higher resolution will ...

Page 82: ...e signal is obstructed such as between buildings or in low lying areas or in poor weather conditions Your location may appear on your photos when you upload them to the Internet To avoid this deactivate the location tag setting Shooting methods Select additional shooting methods for taking a photo or recording a video Storage location Select the memory location for storage This feature will appear...

Page 83: ...e stories Viewing images 1 Launch the Gallery app and tap Pictures 2 Select an image Access additional options BixbyVision Delete the image Share the image with others Add the image to favourites Modify the image You can create an animated GIF or collage from multiple images On the list tap Create GIF or Create collage and then select images ...

Page 84: ... video Tap and hold to rewind Switch to the pop up video player Capture the current screen Rewind or fast forward by dragging the bar Create an animated GIF Access additional options Rotate the screen Skip to the next video Tap and hold to fast forward Pause and resume playback Change screen ratio Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag ...

Page 85: ...Tap an album switch to hide Viewing stories When you capture or save images and videos the device will read their date and location tags sort the images and videos and then create stories To create stories automatically you must capture or save multiple images and videos Launch the Gallery app tap Stories and then select a story Creating stories Create stories with various themes 1 Launch the Gall...

Page 86: ...elete Deleting images or videos 1 Launch the Gallery app 2 Select an image or a video to delete To delete multiple files tap and hold a file to delete on the list and tick more files to delete 3 Tap or Delete Using the recycle bin feature You can keep the deleted images and videos in the recycle bin The files will be deleted after a certain period Launch the Gallery app tap Settings and then tap t...

Page 87: ...d record videos using My Emojis character Emojis or stickers You can customise My Emoji s features such as the face shape or hairstyle and decorate My Emoji with various accessories You can also express yourself in fun ways using My Emoji stickers during a conversation My Emojis Character Emojis Stickers ...

Page 88: ...photo 3 Select My Emoji s gender and age range and tap Next 4 Decorate a My Emoji and tap Next 5 Tap Done The My Emoji and My Emoji stickers are now created You can view My Emoji stickers in the My Emoji Studio Refer to My Emoji stickers for more information Create My Emoji You can use the AR EMOJI feature in both the front and rear cameras If you are using the rear camera it will automatically sw...

Page 89: ... My Emoji Edit or decorate a My Emoji in the My Emoji Studio You can also create your own My Emoji stickers Available options may vary depending on the region or service provider My Emoji Studio Launch the Camera app tap MORE on the shooting modes list and then tap AR EMOJI Studio My Emoji Studio will appear Select a My Emoji to edit Edit the My Emoji Change the My Emoji home screen s background C...

Page 90: ...iewing My Emoji stickers In the My Emoji Studio tap Stickers Then you can view My Emoji stickers Create your own stickers Add stickers Creating your own stickers 1 In the My Emoji Studio tap Stickers Make custom stickers 2 Edit stickers how you want Add stickers Select the sticker s background Select an expression Select an action Enter text Write or draw on stickers 3 Tap Save ...

Page 91: ...ng My Emoji stickers in the Messages app 1 While composing a message in the Messages app tap on the Samsung keyboard 2 Tap the My Emoji icon 3 Select one of the My Emoji stickers The My Emoji sticker will be inserted My Emoji icon Deleting My Emoji stickers On the Samsung keyboard tap and tap at the bottom of the keyboard Select the My Emoji stickers you want to delete and tap Delete ...

Page 92: ...tos or videos with My Emoji Create fun photos or videos with My Emoji using various shooting modes Basic Mask 1 Launch the Camera app tap MORE on the shooting modes list and then tap AR EMOJI 2 Select a My Emoji you want to use My Emoji ...

Page 93: ...ptured in Gallery Capturing photos or videos with character Emojis or stickers Character Emojis mimic your expressions You can also apply sticker effects that follow your face 1 Launch the Camera app tap MORE on the shooting modes list and then tap AR EMOJI 2 Select a character Emoji or tap Stickers and select a sticker you want to use Stickers Character Emoji 3 Tap to take a photo or swipe to the...

Page 94: ...aunch the Camera app and tap VIDEO on the shooting modes list 2 Tap and select a mode you want When the camera recognises the subject the recognition area will appear on the screen Face Doodle on a face Everywhere Doodle anywhere else 3 Write or draw in the recognition area If you tap and then begin to doodle you can record yourself doodling Recognition area Change the pen type and colour Redo Und...

Page 95: ...een while it is turned off Also you can set the time to display the Always On Display Launch the Settings app tap Lock screen Always On Display and then select the mode you want Tap to show The Always On Display appears for 10 seconds when you tap the screen Show always The Always On Display continuously appears Show as scheduled The Always On Display appears during the time you set Tap Set schedu...

Page 96: ...to move to the music controller 4 Tap the icons to control the playback Displaying an image to the Always On Display 1 Launch the Settings app Lock screen Clock style Always On Display 2 Drag the types list to the left and select the type with an image on it 3 Tap and select an image To insert an animated GIF tap GIF and select a file 4 Tap Done Deactivating the Always On Display feature Launch th...

Page 97: ...ndow Introduction Multi window lets you run two apps at the same time in the split screen view You can also run multiple apps at the same time in the pop up view Some apps may not support this feature Split screen view Pop up view ...

Page 98: ...n the upper window 3 On the lower window swipe left or right to select another app to launch To launch apps not on the list of recently used apps tap the Home button or Back button and select an app Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows When you drag the bar between the app windows to the top or bottom edge of the screen the win...

Page 99: ...e to the left or right tap an app s icon and then tap Open in pop up view The app screen will appear in the pop up view Minimise the window Close the app Maximise the window Adjust the transparency level Moving pop up windows To move a pop up window tap the window s toolbar and drag it to a new location ...

Page 100: ... Samsung account Refer to Samsung account for more information Samsung Notes Create notes by entering text from the keyboard or by handwriting or drawing on the screen You can also insert images or voice recordings into your notes Creating notes 1 Launch the Samsung Notes app and tap 2 Select an input method from the toolbar at the top of the screen and compose a note Enter text using the keyboard...

Page 101: ...unch the Calendar app and tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details Select a calendar to save the event to Enter the location Add a note Set an alarm Enter a title Set the duration Add more details Change the event s colour 3 Tap Save to save the event ...

Page 102: ...s to sync with launch the Calendar app and tap Add new account Then select an account to sync with and sign in When an account is added a blue circle is displayed next to the account name Reminder Create reminders to schedule to do items or to view content later You will receive notifications at the preset time or location for each reminder To receive more accurate notifications connect to aWi Fi ...

Page 103: ... such as a single memo or webpage address and view it later For example create a reminder to alert you to Water the flowers when I get home 1 Launch the Reminder app 2 Tap Write a reminder or and enter Water the flowers 3 Tap Place Pick a place and set the location to home 4 Tap When I arrive at Done 5 Tap Save to save the reminder When you arrive at home the Water the flowers notification will ap...

Page 104: ...Restore reminders that have been completed 1 On the reminders list tap Completed Edit 2 Tick items to restore and tap Restore Reminders will be added to the reminders list and you will be reminded at the preset times Deleting reminders To delete a reminder select a reminder and tap Delete To delete multiple reminders tap and hold a reminder tick reminders to delete and then tap Delete ...

Page 105: ...io Turn the FM radio on or off Add the current radio station to the favourites list Search for an available radio station Fine tune the frequency View the list of favourite stations Enter radio station frequency manually Access additional options View the list of available stations Playing through the speaker You can listen to the radio through the speaker instead of the connected earphone Tap Pla...

Page 106: ... voice memos Making voice recordings 1 Launch the Voice Recorder app 2 Tap to start recording Speak into the microphone Tap to pause recording While making a voice recording tap BOOKMARK to insert a bookmark Start recording 3 Tap to finish recording 4 Enter a file name and tap Save ...

Page 107: ...ration Alarm Launch the Clock app and tap Alarm Setting alarms Tap in the alarms list set an alarm time select the days on which the alarm will repeat set other various alarm options and then tap Save To open the keypad to enter an alarm time tap the time input field To activate or deactivate alarms tap the switch next to the alarm in the alarms list Stopping alarms Tap Dismiss to stop an alarm If...

Page 108: ...elete Stopwatch 1 Launch the Clock app and tap Stopwatch 2 Tap Start to time an event To record lap times while timing an event tap Lap 3 Tap Stop to stop timing To restart the timing tap Resume To clear lap times tap Reset Timer 1 Launch the Clock app and tap Timer To add a frequently used timer tap set the duration and name and then tap Add 2 Set the duration and then tap Start To open the keypa...

Page 109: ...ol You can convert various values such as area length or temperature into other units Display the scientific calculator Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Store into one place for easy access You can set the device to game mode to play games more easily Open games with or without sound Downloaded apps Library panel Access additional op...

Page 110: ...ry panel upwards and tap Add apps Removing a game from Game Launcher Drag the Library panel upwards tap and hold a game and then tap Remove from Game Launcher Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap Game performance Game performance and then select the mode you want Focus on performance This focuses on giving you the best possible per...

Page 111: ...e Booster You can set to open the Game Booster panel from the navigation bar while the navigation bar is set to Full screen gestures On the Game Booster panel tap Block during game and tap the Full screen gestures switch to activate it Available options may vary depending on the game Configure settings for Game Booster Monitoring temperature Monitoring memory Set the device to automatically adjust...

Page 112: ...ing apps in pop up windows while playing games You can launch apps in pop up windows while playing a game Tap and select an app from the apps list To edit the apps list tap Sharing content Share content by using various sharing options The following actions are an example of sharing images You may incur additional charges when sharing files via the mobile network 1 Launch the Gallery app and selec...

Page 113: ...ontent on a large screen by connecting your device to a screen mirroring enabledTV or monitor Shared album Create a shared album to share photos or videos with others and download your files whenever you want To use this feature you must sign in to your Samsung account Samsung Global Goals The Global Goals which were established by the United Nations General Assembly in 2015 consist of goals that ...

Page 114: ...ch for information and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search the world map and view location information for various places around you YT Music Enjoy various music and videos provided byYouTube Music You can also view the music collections stored on your device and play them Play Movies TV Purchase or rent videos such as ...

Page 115: ...tch or create videos and share them with others Photos Search for manage and edit all your photos and videos from various sources in one place Google Search quickly for items on the Internet or your device Duo Make a simple video call ...

Page 116: ...ith other Bluetooth enabled devices Refer to Bluetooth for more information NFC and payment NFC enabled models Set the device to allow you to read near field communication NFC tags that contain information about products You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps Refer to NFC and payment NFC enabled models for mor...

Page 117: ...i USB or Bluetooth Refer to Mobile Hotspot andTethering for more information More connection settings Customise settings to control other features Refer to More connection settings for more information Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Connecting to aWi Fi network 1 On the Settings screen tap Connections Wi Fi and tap the ...

Page 118: ...ection request Sending and receiving data You can share data such as contacts or media files with other devices The following actions are an example of sending an image to another device 1 Launch the Gallery app and select an image 2 Tap Wi Fi Direct and select a device to transfer the image to 3 Accept theWi Fi Direct connection request on the other device If the devices are already connected the...

Page 119: ...for example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want to ...

Page 120: ...the Gallery app and select an image 2 Tap Bluetooth and select a device to transfer the image to If the device you want to pair with is not in the list request that the device turns on its visibility option 3 Accept the Bluetooth connection request on the other device Unpairing Bluetooth devices 1 On the Settings screen tap Connections Bluetooth The device displays the paired devices in the list 2...

Page 121: ...s a built in NFC antenna Handle the device carefully to avoid damaging the NFC antenna Reading information from NFC tags Use the NFC feature to read product information from NFC tags 1 On the Settings screen tap Connections and tap the NFC and payment switch to activate it 2 Place the NFC antenna area on the back of your device near an NFC tag The information from the tag appears Ensure that the d...

Page 122: ...ns NFC and payment Tap and pay PAYMENT and then select an app The payment services list may not include all available payment apps Sending data with the NFC feature Transfer data such as images or contacts with other devices by touching your device s NFC antenna to the other device s NFC antenna 1 On the Settings screen tap Connections NFC and payment and tap the switch to activate it 2 Tap the An...

Page 123: ... while Data saver on and select apps Mobile data only apps Select apps to always use the mobile data even when your device is connected to aWi Fi network For example you can set the device to use only mobile data for apps that you want to keep secure or streaming apps that can be disconnected Even if you do not deactivate theWi Fi feature the apps will launch using the mobile data On the Settings ...

Page 124: ...enabled you may incur additional charges for call forwarding depending on the region or service provider Mobile Hotspot andTethering Use the device as a mobile hotspot to share the device s mobile data connection with other devices when the network connection is not available Connections can be made viaWi Fi USB or Bluetooth On the Settings screen tap Connections Mobile Hotspot andTethering You ma...

Page 125: ...r device s screen search for and select your device from theWi Fi networks list To connect without entering the password tap and scan the QR code with the other device If the mobile hotspot is not found on your device tap Configure Mobile Hotspot and deselect Hide my device SM M215F DS If the mobile hotspot is not found on your device set Band to 2 4 GHz tap Configure Mobile Hotspot and then desel...

Page 126: ...chool or company s private network Private DNS Set the device to use the security enhanced private DNS Ethernet When you connect an Ethernet adaptor you can use a wired network and configure network settings Printing Configure settings for printer plug ins installed on the device You can connect the device to a printer viaWi Fi orWi Fi Direct and print images or documents Some printers may not be ...

Page 127: ...e Set the device to use sound mode vibration mode or silent mode Vibrate while ringing Set the device to vibrate and play a ringtone for incoming calls Temporary mute Set the device to use silent mode for a certain period Ringtone Change the call ringtone Notification sound Change the notification sound Volume Adjust the device s volume level Vibration pattern Select a vibration pattern System sou...

Page 128: ...ou must connect an earphone Separate app sound Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset separate from the sound of other apps For example you can listen to the Navigation app through your device s speaker while listening to playback from the Music app through the vehicle s Bluetooth speaker 1 On the Settings screen tap Sounds and vibratio...

Page 129: ...ute all sounds except for allowed exceptions Recently sent View the apps that received recent notifications and change the notification settings To customise notification settings for more apps tap See all All and select an app from the apps list Display Options Change the display and the Home screen settings On the Settings screen tap Display Brightness Adjust the brightness of the display Adapti...

Page 130: ...h of time the device waits before turning off the display s backlight Home screen Configure settings for the Home screen such as the screen grid or layout Navigation bar Change the navigation bar settings Refer to Navigation bar soft buttons for more information Accidental touch protection Set the device to prevent the screen from detecting touch input when it is in a dark place such as a pocket o...

Page 131: ...e Set a specific time to apply the blue light filter Dark mode Reduce eye strain by applying the dark theme when using the device at night or in a dark place The dark theme may not be applied in some apps You can quickly activate or deactivate dark mode on the notification panel Open the notification panel swipe downwards and then tap Dark mode 1 On the Settings screen tap Display Dark mode and ta...

Page 132: ...nge the screen mode while applying the blue light filter Optimising the full screen colour balance Optimise the display colour by adjusting the colour tones to your preference On the Settings screen tap Display Screen mode Vivid and adjust the colour adjustment bar under White balance When you drag the colour adjustment bar towards Cool the blue colour tone will increase When you drag the bar towa...

Page 133: ...ages 4 When you are finished tap the Back button To preview the selected option tap Preview When you tap the screen while your screensaver is displayed the screen will turn on Wallpaper Change the wallpaper settings for the Home screen and the locked screen On the Settings screen tap Wallpaper Themes Apply various themes to the device to change the visual elements of the Home screen locked screen ...

Page 134: ...s turned off Refer to Always On Display for more information Wallpaper services Set the device to use wallpaper services such as Dynamic Lock screen Clock style Change the type and colour of the clock on the locked screen Roaming clock Change the clock to show both the local and home time zones on the locked screen when roaming FaceWidgets Change the settings of the items displayed on the locked s...

Page 135: ...creen tap Lock screen Smart Lock 2 Unlock the screen using the preset screen lock method 3 Select an option and follow the on screen instructions to complete the setup Biometrics and security Options Change the settings for securing the device On the Settings screen tap Biometrics and security Face recognition Set the device to unlock the screen by recognising your face Refer to Face recognition f...

Page 136: ...onfigure additional security settings Face recognition You can set the device to unlock the screen by recognising your face If you use your face as a screen lock method your face cannot be used to unlock the screen for the first time after turning on the device To use the device you must unlock the screen using the pattern PIN or password you set when registering the face Be careful not to forget ...

Page 137: ... of direct sunlight 1 On the Settings screen tap Biometrics and security Face recognition 2 Read the on screen instructions and tap Continue 3 Set a screen lock method 4 Select whether you are wearing glasses or not and tap Continue 5 Hold the device with the screen facing towards you and look at the screen 6 Position your face inside the frame on the screen The camera will scan your face If unloc...

Page 138: ...creen using the preset screen lock method 3 Tap the Face unlock switch to activate it If you want to set the device to unlock the screen without swiping on the locked screen after recognising your face tap the Stay on Lock screen switch to deactivate it If you want to reduce the possibility of recognising faces in photos or videos tap the Faster recognition switch to deactivate it This may decreas...

Page 139: ... a screen lock method your fingerprint cannot be used to unlock the screen for the first time after turning on the device To use the device you must unlock the screen using the pattern PIN or password you set when registering the fingerprint Be careful not to forget your pattern PIN or password If your fingerprint is not recognised unlock the device using the pattern PIN or password you set when r...

Page 140: ...n sensor with protective films stickers or other accessories may decrease the fingerprint recognition rate If the fingerprint recognition sensor is initially covered with a protective film remove it before using the fingerprint recognition sensor Ensure that the fingerprint recognition sensor and your fingers are clean and dry If you bend your finger or use a fingertip the device may not recognise...

Page 141: ...gnition sensor After the device detects your finger lift it up and place it on the fingerprint recognition sensor again Repeat this action until the fingerprint is registered SM M215F DS SM M315F 5 When you are finished registering your fingerprints tap Done ...

Page 142: ...fingerprints You can delete registered fingerprints 1 On the Settings screen tap Biometrics and security Fingerprints 2 Unlock the screen using the preset screen lock method 3 Select a fingerprint to delete and tap Remove Unlocking the screen with your fingerprints You can unlock the screen with your fingerprint instead of using a pattern PIN or password 1 On the Settings screen tap Biometrics and...

Page 143: ...ial offers membership benefits and newsletters Advanced Configure advanced settings for privacy Location Change settings for location information permissions On the Settings screen tap Location App permissions View the list of apps that have permission to access the device s location and edit the permission settings Improve accuracy Set the device to use theWi Fi or Bluetooth feature to increase t...

Page 144: ...ensitive information and access it later You must sign in to your Google or Samsung account to back up or restore data Samsung Cloud Manage the content that you want to store securely in Samsung Cloud Check the usage status of your Samsung Cloud storage and sync back up and restore your data Refer to Samsung Cloud for more information Smart Switch Launch Smart Switch and transfer data from your pr...

Page 145: ...Tap the switches next to the items you want to sync with You can check the saved data or change the settings by tapping Other synced data or Samsung Cloud Drive Backing up data You can back up your device s data to Samsung Cloud 1 On the Settings screen tap Accounts and backup Samsung Cloud Back up this phone 2 Tick items you want to back up and tap Back up 3 Tap Done Some data will not be backed ...

Page 146: ...eatures Options Activate advanced features and change the settings that control them On the Settings screen tap Advanced features Excessive shaking or an impact to the device may cause an unintended input for some features using sensors Side key Select an app or feature to launch using the Side key Smart pop up view Select apps to view their notifications via pop up windows When using this feature...

Page 147: ...e information Dual Messenger Install the second app and use two separate accounts for the same messenger app Refer to Dual Messenger for more information Panic mode Send SOS messages Set the device to send help messages by pressing the Side key three times Motions and gestures Activate the motion feature and configure settings On the Settings screen tap Advanced features Motions and gestures Lift ...

Page 148: ...pps and features Swipe to call or send messages Set the device to make a call or send a message when you swipe to the right or left on a contact or a phone number in the Phone or Contacts app Dual Messenger Install the second app and use two separate accounts for the same messenger app 1 On the Settings screen tap Advanced features Dual Messenger Supported apps will appear 2 Tap the switch of an a...

Page 149: ...also be deleted DigitalWellbeing and parental controls Options View the history of your device usage and use features to prevent your device from interfering with your life You can also set up parental controls for your children and manage their digital use On the Settings screen tap DigitalWellbeing and parental controls DigitalWellbeing View the daily usage history of your device Refer to Digita...

Page 150: ...device You can also limit usage time or change the notification settings for each app On the Settings screen tap DigitalWellbeing and parental controls DigitalWellbeing Number of unlocks Set timers for apps Number of notifications Focus mode The time the screen was on ...

Page 151: ...stay focused on what you want While focus mode is on you can only use default apps and the apps you allowed exceptions for On the Settings screen tap DigitalWellbeing and parental controls Then tap the mode you want to activate under Focus mode and tap Start Activating wind down mode You can activate wind down mode to reduce eye strain before sleeping and prevent your sleep from being disturbed 1 ...

Page 152: ...for crashed apps and malware Using the auto optimisation feature You can set the device to perform auto optimisation when your device is not in use Tap Advanced Auto optimisation and tap the switch to activate it If you want to set the time to perform auto optimisation tap Time Battery Check the remaining battery power and time to use the device For devices with low battery levels conserve battery...

Page 153: ... You can set the device to charge the battery more quickly Tap the Fast cable charging switch to activate it Adaptive power saving You can set the device to activate power saving mode automatically based on your usage patterns and the remaining battery power Tap Power mode and tap the Adaptive power saving switch to activate it Your device will activate power saving mode based on the situation to ...

Page 154: ...emory in the Specification section for your device on the Samsung website Managing the memory To delete residual files such as cache tap Clean now To delete files or uninstall apps that you do not use any more select a category Then tick items to select and tap Delete or Uninstall Memory On the Settings screen tap Device care Memory To speed up your device by stopping apps running in the backgroun...

Page 155: ...hen tap the switch to activate it Apps Manage the device s apps and change their settings You can view the apps usage information change their notification or permission settings or uninstall or disable unnecessary apps On the Settings screen tap Apps General management Customise your device s system settings or reset the device On the Settings screen tap General management Language and input Sele...

Page 156: ... language tap Set as default To keep the current language setting tap Keep current The selected language will be added to your languages list If you changed the default language the selected language will be added to the top of the list To change the default language from your languages list select the language you want and tap Apply If an app does not support the default language the next support...

Page 157: ...e over the air FOTA service You can also schedule software updates On the Settings screen tap Software update If emergency software updates are released for your device s security and to block new types of security threats they will be installed automatically without your agreement Download and install Check for and install updates manually Auto download overWi Fi Set the device to download update...

Page 158: ...o change your device s name tap Edit Status View various device information such as the SIM card status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source licence Software information View the device s software information such as its operating system version and firmware version Battery information View...

Page 159: ...M or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signal...

Page 160: ...utions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Side key and theVolume Down key simultaneously for more than 7 seconds to restart it Resetting the device If the methods ...

Page 161: ...nnectivity problems due to issues with the service provider s base station Move to another area and try again When using the device while moving wireless network services may be disabled due to issues with the service provider s network The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly Visit a Samsung Service Centre and have the batter...

Page 162: ...ia files If you receive error messages or multimedia files do not play when you open them on your device try the following Free some memory by transferring files to a computer or deleting files from your device Ensure that the music file is not Digital Rights Management DRM protected If the file is DRM protected ensure that you have the appropriate licence or key to play the file Ensure that the f...

Page 163: ...may lose registered information when performing the reset If the tips above do not solve the problem contact a Samsung Service Centre A connection is not established when you connect the device to a computer Ensure that the USB cable you are using is compatible with your device Ensure that you have the proper driver installed and updated on your computer Your device cannot find your current locati...

Page 164: ...es not appear on the notification panel Open the notification panel by dragging the status bar downwards and then drag the notification panel downwards Tap Quick panel layout and tap the Show brightness on top switch to activate it Removing the battery To remove the battery contact an authorised service centre To obtain battery removal instructions please visit www samsung com global ecodesign_ene...

Page 165: ...ion storage and retrieval system Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are trademarks of ...

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