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Basics

30

Samsung Cloud

Back up data from your previous device to Samsung Cloud and restore the data to your new 
device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer 
to 

Samsung account

 for more information.

Backing up data

On your previous device, sign in to your Samsung account.

Launch the 

Settings

 app, select the backup option, and back up your data.

•  

If your device supports Samsung Cloud, launch the 

Settings

 app, tap 

Cloud and 

accounts

 

 

Samsung Cloud

, select your device under 

BACKUP AND RESTORE

tap 

Back up

, and then back up your data.

•  

The data backup method may vary depending on your model.

•  

Some data will not be backed up. To check which data will be backed up, launch 
the 

Settings

 app, tap 

Cloud and accounts

 

 

Samsung Cloud

, select your device 

under 

BACKUP AND RESTORE

, and then tap 

Back up

.

Restoring data

On your new device, launch the 

Settings

 app and tap 

Cloud and accounts

 

 

Samsung 

Cloud

.

Select your previous device under 

BACKUP AND RESTORE

 and tap 

Restore data

.

Tick the data types you want to restore and tap 

RESTORE

.

Summary of Contents for SM-J710MN

Page 1: ...www samsung com USER MANUAL English LTN 11 2018 Rev 1 0 SM J710MN SM J710MN DS ...

Page 2: ... 25 Samsung account 27 Transferring data from your previous device 32 Understanding the screen 41 Notification panel 43 Entering text Apps and features 46 Installing or uninstalling apps 48 Phone 53 Contacts 57 Messages 59 Internet 61 Email 62 Camera 73 Gallery 78 Multi window 83 Memo 84 Calendar 85 Samsung Health 89 Voice Recorder 90 My Files 90 Clock 92 Calculator 93 Radio 94 Game Launcher 97 Sh...

Page 3: ...ata saver 106 NFC and payment NFC enabled models 109 Mobile Hotspot andTethering 110 SIM card manager dual SIM models 110 More connection settings 112 Sounds and vibration 113 Notifications 113 Display 114 Screen saver 114 Wallpapers and themes 115 Advanced features 116 Dual Messenger 117 Device maintenance 121 Apps 121 Lock screen 122 Smart Lock 123 Security 124 Secure Folder 129 Cloud and accoun...

Page 4: ...ce or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data services such as messaging uploading and downloading ...

Page 5: ...Instructional icons Warning situations that could cause injury to yourself or others Caution situations that could cause damage to your device or other equipment Notice notes usage tips or additional information ...

Page 6: ...se the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging or fast charging feature is only available on supported models When the device heats up during use When you use featu...

Page 7: ...ht When using the mobile hotspot and tethering feature When using the device in areas with weak signals or no reception When charging the battery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the lates...

Page 8: ...rolonged period a power off message will appear Turn off the device and wait until it cools down Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution to avoid shortening the battery s lifespan damaging the device or causing a fire Do not store your device in very cold or very hot temperatures Do not expose your device to direc...

Page 9: ...ices Appearances and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessorie...

Page 10: ...a Microphone Back key Flash Proximity sensor Receiver Power key Multipurpose jack Headset jack Touchscreen Recents key Home key Volume key Back cover Rear camera Loud speaker Main antenna NFC antenna NFC enabled models Flash GPS antenna ...

Page 11: ... data connection Using a Samsung approved screen protector is recommended Unapproved screen protectors may cause the sensors to malfunction Do not cover the proximity sensor area with screen accessories such as a screen protector or stickers Doing so may cause the sensor to malfunction Do not allow water to contact the touchscreen The touchscreen may malfunction in humid conditions or when exposed...

Page 12: ...er Be careful not to damage your fingernails when you remove the back cover Do not bend or twist the back cover excessively Doing so may damage the cover 2 Insert the battery with the battery s gold colored contacts properly aligned with the device s contacts 2 1 ...

Page 13: ...Basics 13 3 Replace the back cover Removing the battery 1 Remove the back cover 2 Pull out the battery ...

Page 14: ...er improperly may cause serious damage to the device Any damage caused by misuse is not covered by the warranty To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible while charging 1 Connect ...

Page 15: ...ivate theWi Fi feature when not in use Deactivate auto syncing of apps that need to be synced Decrease the backlight time Decrease the screen brightness Battery charging tips and precautions When the battery power is low the battery icon appears empty If the battery is completely discharged the device cannot be turned on immediately when the charger is connected Allow a depleted battery to charge ...

Page 16: ...evice is not charging properly take the device and the charger to a Samsung Service Center SIM or USIM card Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider For dual SIM models you can insert two SIM or USIM cards so you can have two phone numbers or service providers for a single device In some areas data transfer speeds may be slower i...

Page 17: ... with the gold colored contacts facing downwards Insert the primary SIM or USIM card into SIM card slot 1 1 and the secondary SIM or USIM card into SIM card slot 2 2 1 2 Do not insert a memory card into the SIM card slot If a memory card happens to be lodged in the SIM card slot take the device to a Samsung Service Center to remove the memory card 3 Replace the battery and back cover ...

Page 18: ...Basics 18 Removing the SIM or USIM card 1 Remove the back cover and battery 2 Pull out the SIM or USIM card Single SIM models Dual SIM models ...

Page 19: ...the Settings app tap Connections SIM card manager and then select a SIM or USIM card to access the following options Icon Change the icon of the SIM or USIM card Name Change the display name of the SIM or USIM card Network mode Select a network type to use with the SIM or USIM card Setting preferred SIM or USIM cards When two cards are activated you can assign voice calls messaging and data servic...

Page 20: ...memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device will ask to reformat the card or will not recognize the card To use the memory card you must format it If your device cannot format or recognize the memory card contact the memory card manufacturer or a Samsung Service Center Freque...

Page 21: ... so can cause data to be corrupted or lost or cause damage to the external storage or device Samsung is not responsible for losses including loss of data resulting from the misuse of external storage devices Formatting the memory card A memory card formatted on a computer may not be compatible with the device Format the memory card on the device Launch the Settings app and tap Device maintenance S...

Page 22: ...e of wireless devices is restricted such as airplanes and hospitals Emergency mode You can switch the device to emergency mode to reduce battery consumption Some apps and functions will be restricted In emergency mode you can make an emergency call send your current location information to others sound an emergency alarm and more Activating emergency mode To activate emergency mode press and hold ...

Page 23: ...elect your preferred device language and select Select a language 3 Select aWi Fi network and connect to it If you do not connect to aWi Fi network you may not be able to set up some device features during the initial setup 4 Follow the on screen instructions to proceed the initial setup 5 Set a screen lock method to protect your device You can protect your personal information by preventing other...

Page 24: ...unt You can enjoy Samsung services and keep your data up to date and secure across all of your devices Refer to Samsung account for more information 7 Select features you want to use and complete the initial setup The Home screen will appear ...

Page 25: ...nd more Create your Samsung account with your email address To check the list of services that can be used with your Samsung account visit account samsung com For more information on Samsung accounts launch the Settings app and tap Cloud and accounts Accounts Samsung account Help Registering your Samsung account Registering a new Samsung account If you do not have a Samsung account you should crea...

Page 26: ... Reset password You can find your account information when you enter the required information 4 Read and agree to the terms and conditions and tap AGREE 5 Tap DONE to finish registering your Samsung account Removing your Samsung account When you remove your registered Samsung account from the device your data such as contacts or events will also be removed 1 Launch the Settings app and tap Cloud a...

Page 27: ... or have the right to transfer Smart Switch Transfer data between mobile devices via Smart Switch To use Smart Switch launch the Settings app and tap Cloud and accounts Smart Switch If you do not have the app download it from Galaxy Apps or Play Store Transferring data from a mobile device Transfer data from your previous device to your device wirelessly viaWi Fi Direct 1 On the previous device la...

Page 28: ... Transferring data using external storage Transfer data using external storage such as a microSD card 1 Transfer data from your previous device to external storage 2 Insert or connect the external storage device to your device 3 On your device launch the Settings app and tap Cloud and accounts Smart Switch EXTERNAL STORAGE RESTORE 4 Follow the on screen instructions to transfer data from external ...

Page 29: ...rer Then skip to the fifth step 3 Connect your previous device to the computer using the device s USB cable 4 On the computer follow the on screen instructions to back up data from the device Then disconnect your previous device from the computer 5 Connect your device to the computer using the USB cable 6 On the computer follow the on screen instructions to transfer data to your device Viewing imp...

Page 30: ...aunch the Settings app tap Cloud and accounts Samsung Cloud select your device under BACKUP AND RESTORE tap Back up and then back up your data The data backup method may vary depending on your model Some data will not be backed up To check which data will be backed up launch the Settings app tap Cloud and accounts Samsung Cloud select your device under BACKUP AND RESTORE and then tap Back up Resto...

Page 31: ... sync with Checking data You can check the saved items and used memory of your Samsung Cloud Launch the Settings app and tap Cloud and accounts Samsung Cloud You can immediately check your used memory and saved items such as GALLERY and SAMSUNG CLOUD DRIVE Tap each card and enter the next page You can change the settings or check the saved data You can check the backup data in your Samsung account...

Page 32: ...pply excessive pressure to it with your fingertips Leaving the touchscreen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touchscreen when you do not use the device The device may not recognize touch inputs close to the edges of the screen which are outside of the touch input area It is recommended to use fingers when you use the touchscreen Tapping Tap...

Page 33: ...ap and hold an item and drag it to the target position Double tapping Double tap the screen Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart or pinch on the screen ...

Page 34: ... displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps The screen may appear differently depending on the region or service provider A widget Favorite apps A folder Screen indicators News screen indicator View the latest articles in various categories An app ...

Page 35: ...on the Apps screen Alternatively press the Home key or tap the Back key Home screen Apps screen If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area and tap Home screen settings Apps button Show Apps button APPLY The Apps button will be added at the bottom of the Home screen Apps button ...

Page 36: ...d gather similar apps to quickly access and launch apps 1 On the Home screen or the Apps screen tap and hold an app and then drag it over another app 2 Drop the app when a folder frame appears around the apps A new folder containing the selected apps will be created Tap Enter folder name and enter a folder name Adding more apps Tap ADD APPS on the folder Tick the apps to add and tap ADD You can al...

Page 37: ... Tap on the panel Wallpapers Change the wallpaper settings for the Home screen and the locked screen Themes Change the device s theme Visual elements of interface such as colors icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Tap and hold a widget and ...

Page 38: ...s listed in the table below are most common The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Icon Meaning No signal Signal strength Roaming outside of normal service area Preferred SIM or USIM card for calls dual SIM models GPRS network connected EDGE network connected UMTS network connected HSDPA network connected H...

Page 39: ...vel Lock screen Pressing the Power key turns off the screen and locks it Also the screen turns off and automatically locks if the device is not used for a specified period To unlock the screen swipe in any direction when the screen turns on If the screen is off press the Power key to turn on the screen Locked screen ...

Page 40: ...IN with at least four numbers to unlock the screen Password Enter a password with at least four characters numbers or symbols to unlock the screen None Do not set a screen lock method You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit Launch the Settings app tap Lock screen Secure lock settings unlock ...

Page 41: ...drag the status bar downwards To close the notification panel swipe upwards on the screen You can open the notification panel even on the locked screen You can use the following functions on the notification panel View the notification details and perform various actions Clear all notifications Launch Settings Access the notification settings Quick setting buttons Preferred SIM or USIM card for ea...

Page 42: ...in features Swipe downwards on the notification panel to view more buttons To change feature settings tap the text under each button To view more detailed settings tap and hold a button To rearrange buttons tap Button order tap and hold a button and then drag it to another location ...

Page 43: ...xt line Delete a preceding character Enter symbols Enter uppercase For all caps tap it twice Additional keyboard functions Enter a space View more keyboard functions Changing the input language Tap Languages and types MANAGE INPUT LANGUAGES and then select the languages to use When you select two or more languages you can switch between the input languages by swiping to the left or right on the sp...

Page 44: ... animated GIFs Enter text by voice Change the keyboard settings Add an item from the clipboard Change the keyboard for one handed operation Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inserted and tap Paste To paste text th...

Page 45: ...esired text 2 Tap Dictionary on the options list If a dictionary is not preinstalled on the device tap Move to Manage dictionaries next to a dictionary to download it 3 View the definition in the dictionary pop up window To switch to the full screen view tap Tap the definition on the screen to view more definitions In the detailed view tap to add the word to your favorite words list or tap SearchW...

Page 46: ...download free apps tap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it...

Page 47: ...r device When you open an app a pop up window may appear and request access to certain features or information Tap ALLOW on the pop up window to grant permissions to the app To view your app permission settings launch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permissions To view or change app permission settings by permis...

Page 48: ... number If the keypad does not appear on the screen tap to open the keypad 2 Tap to make a voice call or tap to make a video call For dual SIM models tap or to make a voice call Create a new contact Add the number to an existing contact Preview the phone number Hide the keypad Delete a preceding character Access additional options ...

Page 49: ... and then add a phone number To make a call tap and hold a speed dial number on the keypad For speed dial numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making calls from the locked screen On the locked screen drag outside the circle Making an international c...

Page 50: ...con appears on the status bar Open the notification panel to view the list of missed calls Alternatively launch the Phone app and tap RECENTS to view missed calls Blocking phone numbers Block calls from specific numbers added to your block list 1 Launch the Phone app and tap Settings Block numbers 2 Tap select contacts and then tap DONE To manually enter a number tap Enter phone number enter a pho...

Page 51: ...headset if it is connected to the device Speaker Activate or deactivate the speakerphone When using the speakerphone keep the device away from your ears Mute Turn off the microphone so that the other party cannot hear you Keypad Hide Open or close the keypad End the current call During a video call Tap the screen to use the following options Access additional options Camera Turn off the camera so ...

Page 52: ...he Phone app and tap RECENTS 2 Tap a caller s image or tap a phone number Details 3 Tap Create contact to create a new contact or tap Update existing to add the number to an existing contact Adding a tag to a phone number You can add tags to numbers without saving them to Contact This allows you to view the caller s information when they call without having them listed in Contact 1 Launch the Phon...

Page 53: ...t 1 Launch the Contacts app tap and then select a storage location 2 Enter contact information Select a storage location Add an image Open more information fields Scan contact information from a business card Enter contact information Depending on the selected storage location the types of information you can save may vary 3 Tap SAVE ...

Page 54: ...mport and tap DONE 4 Select a storage location to save contacts to and tap IMPORT Synching contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Cloud and accounts Accounts and select the account to sync with 2 Tap Sync account and tap the Sync Contacts switch to activate it For the Samsu...

Page 55: ...ap the search field at the top of the contacts list and enter search criteria Tap the contact s image or tap the contact s name Details Then take one of the following actions Add to favorite contacts Make a voice or video call Compose a message Compose an email Sharing contacts You can share contacts with others by using various sharing options 1 Launch the Contacts app and tap Share 2 Select cont...

Page 56: ...ature your phone number must be verified You can view your contacts updated profile information in Contacts To change the scope of contacts to share your profile with tap Share with select an item to share and then select an option Merging duplicate contacts When you import contacts from other storages or sync contacts with other accounts your contacts list may include duplicate contacts Merge dup...

Page 57: ...sending messages when you are roaming 1 Launch the Messages app and tap 2 Add recipients and tap COMPOSE 3 Enter a message Access additional options Enter a message Add recipients from the contacts list Enter emoticons Attach files Edit recipients Send the message 4 Tap to send the message For dual SIM models tap or to send the message ...

Page 58: ...pp and tap Settings Block messages Block numbers 2 Tap INBOX or CONTACTS select a contact and then tap To manually enter a number tap Enter number and then enter a phone number Setting the message notification You can change notification sound display options and more 1 Launch the Messages app tap Settings Notifications and then tap the switch to activate it 2 Change the notification settings Sett...

Page 59: ...dress field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen To switch between tabs quickly swipe to the left or right on the address field Bookmark the current webpage Quick menu Open the homepage Move between pages Open the browser s tab manager Access additional options Refresh the current webpage View your bookmarks sav...

Page 60: ...f you are using this feature for the first time set whether to use a password for secret mode In secret mode you cannot use some features such as screen capture In secret mode the device will change the color of the toolbars Changing security settings You can change your password or the lock method Tap Settings Privacy Secret mode security Change password Deactivating secret mode In the toolbar at...

Page 61: ...nt tap Add account If you have more than one email account you can set one as the default account Tap Set default account Sending emails 1 Tap to compose an email 2 Add recipients and enter an email text 3 Tap SEND to send the mail Reading emails When Email is open the device will automatically retrieve new emails To manually retrieve emails swipe downwards on the screen Tap an email on the screen...

Page 62: ...re you may violate other people s privacy Launching Camera Use the following methods to launch Camera Launch the Camera app Press the Home key twice quickly On the locked screen drag outside the circle Some methods may not be available depending on the region or service provider Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turne...

Page 63: ...bar appears drag on the adjustment bar towards or To capture an image from the video while recording tap To change the focus while recording a video tap where you want to focus To use auto focus mode tap The preview screen may vary depending on the shooting mode and which camera is being used The camera automatically shuts off when unused Make sure that the lens is not damaged or contaminated Othe...

Page 64: ... If another camera button is not added tap on the preview screen and tap the Floating Camera button switch to activate it Zooming in and out Use various methods to zoom in or out Spread two fingers apart on the screen to zoom in and pinch to zoom out Control the zoom with one finger Drag on the zoom bar towards or Zooming features are available only when using the rear camera ...

Page 65: ... To change the shooting mode drag the shooting modes list to the left or right or swipe to the left or right on the preview screen Select a shooting mode you want You can edit the shooting modes list On the preview screen tap Edit camera modes Alternatively tap and hold the shooting modes list on the preview screen Auto mode Auto mode allows the camera to evaluate the surroundings and determine th...

Page 66: ...y lit objects However higher ISO settings can result in noise in photos Select an appropriate white balance so images have a true to life color range You can set the color temperature Panorama mode Using panorama mode take a series of photos and then stitch them together to create a wide scene To get the best shots using panorama mode follow these tips Move the camera slowly in one direction Keep ...

Page 67: ...tap NIGHT HDR mode Take photos with rich colors and reproduce details even in bright and dark areas On the shooting modes list tap HDR Without effect With effect Continuous shot mode Take a series of photos of moving subjects On the shooting modes list tap CONTINUOUS SHOT Tap and hold to take several photos continuously ...

Page 68: ...downwards or tap to switch to the front camera for self portraits 2 On the shooting modes list tap SELFIE 3 Face the front camera lens 4 Tap to take a photo Alternatively show your palm to the front camera After recognizing your palm a countdown timer will appear When the time is up the device will take a photo To use various shooting options for the front camera tap Shooting methods and then tap ...

Page 69: ...ar slimmer Eyes Make your eyes appear bigger Wide selfie mode Take a wide self portrait and include as many people in the photo as possible to avoid leaving people out 1 On the preview screen swipe upwards or downwards or tap to switch to the front camera for self portraits 2 On the shooting modes list tap WIDE SELFIE 3 Face the front camera lens 4 Tap to take a photo Alternatively show your palm ...

Page 70: ...oting mode On the preview screen use the following options The available options may vary depending on the shooting mode and which camera is being used Turn on and off the full preview screen Activate or deactivate the flash Do not use the flash close to your eyes Using a flash close to the eyes may cause temporary loss of vision or damage to the eyes Select a filter effect to use when taking phot...

Page 71: ...lect the length of the delay before the camera automatically takes a photo FRONT CAMERA Picture size Select a resolution for photos Using a higher resolution will result in higher quality photos but they will take up more memory Video size Select a resolution for videos Using a higher resolution will result in higher quality videos but they will take up more memory Timer Select the length of the d...

Page 72: ...ation may appear on your photos when you upload them to the Internet To avoid this deactivate the location tag setting Review pictures Set the device to show photos after capturing them Quick launch Set the device to launch the camera by pressing the Home key twice quickly Storage location Select the memory location for storage This feature will appear when you insert a memory card Floating Camera...

Page 73: ...o manage images and videos by album or create stories Viewing images 1 Launch the Gallery app and tap PICTURES 2 Select an image Access additional options Apply a filter or effect Add a sticker Delete the image Share the image with others Draw on the image Modify the image Add the image to favorites ...

Page 74: ...on the preview thumbnail 3 Tap to play the video Lock the playback screen Switch to the pop up video player Rewind or fast forward by dragging the bar Capture the current screen Skip to the previous video Tap and hold to rewind Skip to the next video Tap and hold to fast forward Access additional options Change screen ratio Pause and resume playback Create an animated GIF Drag your finger up or do...

Page 75: ...o created content such as a story or a GIF the content will also be displayed While viewing an image or on the video preview screen drag upwards on the screen File details will appear You can also view related content by tapping information on the screen File details Location information People information Auto created content Tags Edit information ...

Page 76: ...lery app and tap ALBUMS 2 Tap Hide or unhide albums 3 Select albums to hide and tap APPLY To show albums again tap Hide or unhide albums deselect albums to show and then tap APPLY Viewing stories When you capture or save images and videos the device will read their date and location tags sort the images and videos and then create stories To create stories automatically you must capture or save mul...

Page 77: ...You can sync images and videos saved in Gallery with Samsung Cloud and access them from other devices You must register and sign in to your Samsung account to use Samsung Cloud Refer to Samsung account for more information Launch the Gallery app tap Settings and then tap the Samsung Cloud switch to activate it Images and videos captured on the device will be automatically saved to Samsung Cloud De...

Page 78: ... Some apps may not support this feature Split screen view 1 Tap the Recents key to open the list of recently used apps 2 Swipe upwards or downwards and tap on a recent app window The selected app will launch in the upper window 3 In the lower window swipe upwards or downwards to select another app to launch To launch apps not in the list of recently used apps tap APP LIST and select an app ...

Page 79: ...windows to access additional options Add this app pair to the Home screen Switch locations between app windows Switch the selected window to a pop up view Close the app Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows ...

Page 80: ...feature Minimizing the split screen view Press the Home key to minimize the split screen view The icon will appear on the status bar The app in the lower window will close and the app in the upper window will remain active in the minimized split screen view Minimized split screen To close the minimized split screen view tap Maximizing a window Tap an app window and drag the bar between the app win...

Page 81: ...rs to the Home screen When you add app pairs to the Home screen you can launch two apps in the split screen view with a single tap Tap the bar between the app windows and tap The current app pair will be added on the Home screen App pair ...

Page 82: ...open the list of recently used apps 2 Swipe upwards or downwards tap and hold an app window and then drag it to Drop here for pop up view The app screen will appear in the pop up view Minimize the window Close the app Maximize the window Moving pop up windows To move a pop up window tap the window s toolbar and drag it to a new location ...

Page 83: ...tegory Tasks Add tick boxes at the beginning of each row to create a list of tasks Image Insert images Drawing Write or draw memos to insert You can select pen thickness and color Voice Make a voice recording to insert To save the memo tap SAVE To edit a memo tap a memo and then tap the content of the memo Searching for memos Tap SEARCH on the memos list and enter a keyword to search for memos tha...

Page 84: ...nd tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details Select a calendar to save the event to Attach a map Enter the location Add a note Enter a title Select a sticker to display with the event Set the duration Add more details Set an alarm Change the event s color 3 Tap SAVE to save the event ...

Page 85: ...ync Calendar switch to activate it For the Samsung account tap Sync settings and tap the Calendar switch to activate it To add accounts to sync with launch the Calendar app and tap Manage calendars Add account Then select an account to sync with and sign in When an account is added a blue circle is displayed next to the account name Samsung Health Introduction Samsung Health helps you manage your ...

Page 86: ...lete the setup Some features may not be available depending on the region View and manage trackers Compare your step count records with other Samsung Health users or compete with your friends Set your daily goals and track your progress Monitor your health and fitness View guide messages or notifications from Samsung Health To add items to the Samsung Health screen tap Manage items and then select...

Page 87: ...alk together set target step counts compete in challenges and view your ranking on the Steps leaderboard On the Samsung Health screen tap TOGETHER Steps The device counts the number of steps you take and measures the distance travelled On the Samsung Health screen tap the steps tracker Target Current step total You may experience a brief delay while the steps tracker monitors your steps and then d...

Page 88: ...formation may be stored until the completion of such purposes You can delete personal data stored by Samsung Health by using the Reset data option in the Settings menu To delete any data you have shared with social networks or transferred to storage devices you must delete them separately You may share and or sync your data with additional Samsung services or compatible third party services that y...

Page 89: ...mos 1 Open the Samsung folder and launch the Voice Recorder app 2 Tap to start recording Speak into the microphone Tap to pause recording While making a voice recording tap BOOKMARK to insert a bookmark Start recording 3 Tap to finish recording 4 Enter a file name and tap SAVE ...

Page 90: ...ent or set a specific duration ALARM Launch the Clock app and tap ALARM Setting alarms Tap in the alarms list set an alarm time select the days on which the alarm will repeat set other various alarm options and then tap SAVE To open the keypad to enter an alarm time tap the time input field To activate or deactivate alarms tap the switch next to the alarm in the alarms list Stopping alarms Tap DIS...

Page 91: ... from the globe and then tap ADD Deleting clocks Tap and hold a clock tick clocks to delete and then tap DELETE STOPWATCH 1 Launch the Clock app and tap STOPWATCH 2 Tap START to time an event To record lap times while timing an event tap LAP 3 Tap STOP to stop timing To restart the timing tap RESUME To clear lap times tap RESET ...

Page 92: ...x calculations Launch the Calculator app Rotate the device to landscape orientation to display the scientific calculator If Auto rotate is disabled tap to display the scientific calculator To see the calculation history tap HISTORY To close the calculation history panel tap KEYPAD To clear the history tap HISTORY CLEAR HISTORY To use the unit conversion tool tap You can convert various values such...

Page 93: ... from the stations list View the list of available stations Access additional options Scan and save available stations automatically Add the current radio station to the favorites list Fine tune the frequency View the list of favorite stations Record a song from the FM radio Turn the FM radio on or off Enter radio station frequency manually Search for an available radio station Playing through the...

Page 94: ... the stations list Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Apps into one place for easy access You can set the device to game mode to play games more easily View your gameplay information Downloaded apps Open games with or without sound Turn on or off the GameTools icon Change the performance mode View more games and install them Access add...

Page 95: ...tically shown on the Game Launcher screen If you cannot see your games tap Add a game Removing a game from Game Launcher Tap and hold a game and tap Remove Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap and then drag the adjustment bar to your preference Focus on power saving This decreases the battery power consumption but it will reduce th...

Page 96: ...el and tap the Game Tools notification Record your game session Mute notification sounds and display notifications only for incoming calls and emergency alerts Access the GameTools settings Edit the apps list Lock the touchscreen while the game is being played Capture screenshots Set additional features Launch apps in a pop up window Blocking notifications during games Tap and tap the No alerts du...

Page 97: ...appear on the sharing options panel To directly share content with them via the corresponding app select a person s icon If the feature is not activated launch the Settings app tap Advanced features and then tap the Direct share switch to activate it Using additional feature Link Sharing Share large files Upload files to the Samsung storage server and share them with others via aWeb link or a code...

Page 98: ...r information and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search the world map and view location information for various places around you Play Music Discover listen to and share music on your device You can upload music collections stored on your device to the cloud and access them later Play Movies TV Purchase or rent videos suc...

Page 99: ...hem with others Photos Search for manage and edit all your photos and videos from various sources in one place Google Search quickly for items on the Internet or your device Hangouts Send messages images and emoticons to your friends and have video calls with them ...

Page 100: ... and access the Internet or other network devices Refer toWi Fi for more information Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth enabled devices Refer to Bluetooth for more information Data usage Keep track of your data usage amount and customize the settings for the limitation Set the device to automatically disable the mobile data connection when the amount of mo...

Page 101: ... on the region or service provider Mobile Hotspot andTethering Use the device as a mobile hotspot to share the device s mobile data connection with other devices when the network connection is not available Connections can be made viaWi Fi USB or Bluetooth Refer to Mobile Hotspot andTethering for more information Mobile networks Configure your mobile network settings SIM card manager dual SIM mode...

Page 102: ... automatically select it from the list of networks and tap FORGET If you cannot connect to aWi Fi network properly restart your device sWi Fi feature or the wireless router Wi Fi Direct Wi Fi Direct connects devices directly via aWi Fi network without requiring an access point 1 On the Settings screen tap Connections Wi Fi and then tap the switch to activate it 2 Tap Wi Fi Direct The detected devi...

Page 103: ...i Fi Direct and select a device to transfer the image to 3 Accept theWi Fi Direct connection request on the other device If the devices are already connected the image will be sent to the other device without the connection request procedure Ending the device connection 1 On the Settings screen tap Connections Wi Fi 2 Tap Wi Fi Direct The device displays the connected devices in the list 3 Tap the...

Page 104: ...r example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and then tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want ...

Page 105: ... select a device to transfer the image to If your device has paired with the device before tap the device name without confirming the auto generated passkey If the device you want to pair with is not in the list request that the device turns on its visibility option 3 Accept the Bluetooth connection request on the other device Unpairing Bluetooth devices 1 On the Settings screen tap Connections Bl...

Page 106: ... select apps NFC and payment NFC enabled models Your device allows you to read near field communication NFC tags that contain information about products You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps The device contains a built in NFC antenna Handle the device carefully to avoid damaging the NFC antenna Reading inform...

Page 107: ...ke payments you must register for the mobile payment service To register or get more information about the service contact your service provider 1 On the Settings screen tap Connections and tap the NFC and payment switch to activate it 2 Touch the NFC antenna area on the back of your device to the NFC card reader To set the default payment app open the Settings screen and tap Connections NFC and p...

Page 108: ...en tap Connections NFC and payment and tap the switch to activate it 2 Tap the Android Beam switch to activate it 3 Select an item and touch the other device s NFC antenna to your device s NFC antenna 4 When Touch to beam appears on the screen tap your device s screen to send the item If both devices try to send data simultaneously the file transfer may fail ...

Page 109: ...e USB tethering to share the device s mobile data connection with a computer via USB When connected to a computer the device is used as a wireless modem for the computer Using the mobile hotspot Use your device as a mobile hotspot to share your device s mobile data connection with other devices 1 On the Settings screen tap Connections Mobile Hotspot andTethering Mobile Hotspot 2 Tap the switch to ...

Page 110: ...d for the previous call or message is different from your preferred SIM or USIM card Dual SIM always on Set the device to allow incoming calls from the other SIM or USIM card during a call When this feature is enabled you may incur additional charges for call forwarding depending on the region or service provider More connection settings Customize settings to control other features On the Settings...

Page 111: ...ections More connection settings Printing Add service 2 Search for a printer plug in in Play Store 3 Select a printer plug in and install it 4 Select the printer plug in and tap the switch to activate it The device searches for printers that are connected to the sameWi Fi network as your device 5 Select a printer to add To add printers manually tap Add printer Printing content While viewing conten...

Page 112: ... Ringtone Change the call ringtone Vibration pattern Select a vibration pattern Notification sounds Change the notification sound Do not disturb Set the device to mute incoming calls notification sounds and media except for allowed exceptions Touch sounds Set the device to sound when you select an app or option on the touchscreen Screen lock sounds Set the device to sound when you lock or unlock t...

Page 113: ...e display and the Home screen settings On the Settings screen tap Display Brightness Adjust the brightness of the display Outdoor mode Activate outdoor mode to make the display easier to see in bright conditions Font and screen zoom Change the screen zoom setting or font size and style Screen mode Change the screen mode to adjust the display s color and contrast Home screen Change the size of the ...

Page 114: ...o a dock 1 On the Settings screen tap Display Screen saver and tap the switch to activate it 2 Select an option If you select Photo Frame or Photos a slideshow with selected images will start If you select PhotoTable selected images will appear as small cards and overlap 3 Tap to select albums for displaying images 4 When you are finished tap the Back key To preview the selected option tap PREVIEW...

Page 115: ...f you have missed calls or new messages when you pick up the device This feature may not work if the screen is turned on or the device is not on a flat surface Easy mute Set the device to mute incoming calls or alarms by facing the device s screen downwards Swipe to call or send messages Set the device to make a call or send a message when you swipe to the right or left on a contact or a phone num...

Page 116: ...tifications from the second app the notifications will be displayed with to distinguish them from the first app s notifications Second app The Dual Messenger feature may not be available depending on the app Some features of the app may be limited for the second app Uninstalling a second app 1 On the Settings screen tap Advanced features Dual Messenger 2 Tap the switch of the app you want to disab...

Page 117: ...age Battery Storage Ultra data saving Device security Memory Using the quick optimization feature On the Settings screen tap Device maintenance FIX NOW or OPTIMIZE NOW The quick optimization feature improves device performance through the following actions Clearing some memory Deleting unnecessary files and closing apps running in the background Managing abnormal battery usage Scanning for crashed...

Page 118: ...fications from some apps that use power saving mode Power saving mode MID Activate power saving mode to extend the battery s usage time MAX In maximum power saving mode the device decreases battery consumption by applying the dark theme and limiting the apps and features available Network connections except for the mobile network will be deactivated Managing the battery You can save battery power ...

Page 119: ...fication section for your device on the Samsung website Managing the memory To delete residual files such as cache tap CLEAN NOW To delete files or uninstall apps that you do not use any more select a category under USER DATA Then tick items to select and tap DELETE or UNINSTALL Memory On the Settings screen tap Device maintenance Memory To speed up your device by stopping apps running in the back...

Page 120: ...ed depending on the service provider or the mobile network conditions On the Settings screen tap Device maintenance Ultra data saving and then tap the switch to activate it Activate the Opera Max data compression feature to compress Internet data when using the mobile network Select apps that are allowed to use the mobile data connection in the background View the amount of data used and saved for...

Page 121: ...r devices are detected Refer to Smart Lock for more information Secure lock settings Change screen lock settings for the selected lock method Clock style Change the clock type and color on the locked screen Roaming clock Set the device to show the dual clock when you are roaming FaceWidgets Change settings for the items displayed on the locked screen Contact information Set the device to show cont...

Page 122: ...tion and automatically unlock itself This feature will be available to use after you set a screen lock method If you do not use your device for four hours or when you turn on the device you must unlock the screen using the pattern PIN or password you set 1 On the Settings screen tap Lock screen Smart Lock 2 Unlock the screen using the preset screen lock method 3 Select an option and follow the on ...

Page 123: ...of apps from unknown sources Secure Folder Create a secure folder to protect your private content and apps from others Refer to Secure Folder for more information App permission monitor Set to receive notifications when the permissions you select are used by apps that you are not using You can manage the settings of each app and view their permission usage history Secure startup Protect your devic...

Page 124: ...ocked Secure Folder is a separate secured storage area The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods such as USB orWi Fi Direct Attempting to customize the operating system or modifying software will cause Secure Folder to be automatically locked and inaccessible Before saving data in Secure Folder make sure to back up a copy of the data in another...

Page 125: ...older tap Customize icon When you launch the Secure Folder app you must unlock the app using your preset lock method If you forget your Secure Folder unlock code you can reset it using your Samsung account Tap the reset button at the bottom of the locked screen and enter your Samsung account password Setting auto lock for Secure Folder Set the device to automatically lock Secure Folder when it is ...

Page 126: ...ll be deleted from the original folder and moved to Secure Folder To copy items tap COPY The method for moving content may vary depending on the content type Moving content from Secure Folder Move content from Secure Folder to the corresponding app in the default storage The following actions are an example of moving an image from Secure Folder to the default storage 1 Launch the Secure Folder app...

Page 127: ...ng and Google accounts or other accounts to sync with the apps in Secure Folder 1 Launch the Secure Folder app and tap Settings Accounts Add account 2 Select an account service 3 Follow the on screen instructions to complete the account setup Hiding Secure Folder You can hide the Secure Folder shortcut from the Apps screen Launch the Secure Folder app tap Settings and then tap the Show Secure Fold...

Page 128: ...aunch the Secure Folder app and tap Settings Backup and restore 2 Tap Restore 3 Select a device and the data types you want to restore and tap RESTORE NOW Backed up data will be restored to your device Uninstalling Secure Folder You can uninstall Secure Folder including the content and apps in it Launch the Secure Folder app and tap Settings More settings Uninstall To back up content before uninst...

Page 129: ... Cloud Manage the content that you want to store securely in Samsung Cloud Check the usage status of your Samsung Cloud storage and sync back up and restore your data Refer to Samsung Cloud for more information Accounts Add your Samsung and Google accounts or other accounts to sync with Backup and restore Keep your personal information app data and settings safe on your device You can back up your...

Page 130: ...re information To restore backup data from Samsung Cloud using a Samsung account tap Restore data Select a device and the data types you want to restore and tap RESTORE The selected data will be restored to your device Using a Google account On the Settings screen tap Cloud and accounts Backup and restore and tap the Back up my data switch for the Google account to activate it Tap Backup account a...

Page 131: ...cking the screen Direct access Set the device to launch selected accessibility menus when you press the Power key and theVolume Up key simultaneously or press the Home key three times quickly Accessibility shortcut Set the device to activateTalkBack Switch Access or Select to Speak when you press and hold theVolume Up key and theVolume Down key simultaneously for more than 3 seconds Notification r...

Page 132: ...nd date If the battery remains fully discharged the time and date is reset Marketing information Set whether to receive Samsung marketing information such as special offers membership benefits and newsletters Reset Reset your device s settings or perform a factory data reset You can reset all your settings and network settings You can also set the device to restart at a preset time for device opti...

Page 133: ...lso schedule software updates On the Settings screen tap Software update If emergency software updates are released for your device s security and to block new types of security threats they will be installed automatically without your agreement Download updates manually Check for and install updates manually Download updates automatically Set the device to download updates automatically when conn...

Page 134: ...ed to the device such as safety information and the open source license Software information View the device s software information such as its operating system version and firmware version Battery information View the device s battery status and information Checking your device s IMEI information The International Mobile Equipment Identity IMEI is a unique number assigned to your device You can c...

Page 135: ...IN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signals or poor reception you may lose reception Move to another area ...

Page 136: ...ched or damaged visit a Samsung Service Center Your device freezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Center Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power...

Page 137: ...nnected Sound echoes during a call Adjust the volume by pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service provi...

Page 138: ...attery is consumable and the useful charge will get shorter over time Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launching the camera try the following Charge the battery Free some memory by transferring files to a computer or deleting files from your device Restart...

Page 139: ...s may not work properly Your device supports multimedia files that are authorized by your network service provider or providers of additional services Some content circulated on the Internet such as ringtones videos or wallpapers may not work properly Bluetooth is not working well If another Bluetooth device is not located or there are connection problems or performance malfunctions try the follow...

Page 140: ... device Otherwise you cannot restore data if it is corrupted or lost Samsung is not responsible for the loss of data stored in the device A small gap appears around the outside of the device case This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur Over time friction between parts may cause this gap to expand slightly There is not enough space in the...

Page 141: ... the status bar downwards and then drag the notification panel downwards Tap next to the brightness adjustment bar and tap the Show control on top switch to activate it Samsung Cloud does not work Ensure that you are connected to a network properly During a Samsung Cloud s service check you cannot use Samsung Cloud Try again later ...

Page 142: ... storing in any information storage and retrieval system without the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance All o...

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