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Report Diagnostic
Information
This feature sends diagnostic information about your
device when you are having technical problems.
1. From a Home screen, swipe up to access
Apps
.
2. Tap
Settings
>
General management
>
Report diagnostic information
.
3. Read and accept the consent information to enable
this feature.
Reset
Reset device and network settings. You can also reset
your device to its factory defaults.
Reset Settings
You can reset your device to its factory default settings,
which resets everything except the security, language,
and account settings. Personal data is not affected.
1. From a Home screen, swipe up to access
Apps
.
2. Tap
Settings
>
General management
>
Reset
>
Reset
settings
.
3. Tap
Reset settings
, and confirm when prompted.
Reset Network Settings
You can reset Wi-Fi, Mobile data, and Bluetooth
settings with Reset network settings.
1. From a Home screen, swipe up to access
Apps
.
2. Tap
Settings
>
General management
>
Reset
>
Reset network settings
.
3. Tap
Reset settings
, and confirm when prompted.
Settings
137
Summary of Contents for SM-J700TZWATMK
Page 7: ...Special Features Learn about your mobile device s special features ...
Page 10: ...Set Up Your Device Learn how to set up your device for the first time ...
Page 103: ...Settings Configure your device s connections and settings ...
Page 130: ...Display Configure your display s brightness screen timeout delay and other display settings ...
Page 165: ...Other Settings Configure features on your device that make it easier to use ...
Page 167: ...Getting Help Additional resources for your device ...
Page 169: ...Legal View legal information for your device ...