Samsung SM-J600F User Manual Download

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www.samsung.com

USER MANUAL

English. 04/2019. Rev.1.0

SM-J600F

SM-J600F/DS

SM-J600FN

SM-J600FN/DS

SM-J600G

SM-J600G/DS

SM-J600GF/DS

Summary of Contents for SM-J600F

Page 1: ...www samsung com USER MANUAL English 04 2019 Rev 1 0 SM J600F SM J600F DS SM J600FN SM J600FN DS SM J600G SM J600G DS SM J600GF DS ...

Page 2: ...data from your previous device Smart Switch 34 Understanding the screen 46 Notification panel 48 Entering text Apps and features 51 Installing or uninstalling apps 53 Phone 58 Contacts 62 Messages 66 Internet 68 Email 69 Camera 82 Gallery 88 Multi window 89 Samsung Members 89 Samsung Notes 90 Calendar 91 Samsung Health 95 Radio 96 Voice Recorder 97 My Files 97 Clock 99 Calculator 100 Game Launcher...

Page 3: ...SIM models 125 Mobile Hotspot andTethering 127 More connection settings 128 Sounds and vibration 129 Dolby Atmos surround sound 129 Notifications 130 App icon badges 130 Display 131 Blue light filter 132 Changing the screen mode or adjusting the display colour 133 Screensaver 134 Wallpapers and themes 134 Lock screen 135 Smart Lock 136 Biometrics and security 137 Face recognition 140 Fingerprint r...

Page 4: ... registry settings or modified operating system software Attempting to customise the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible ...

Page 5: ...or all of the touchscreen for extended periods and turn off the touchscreen when not using the device You can set the touchscreen to turn off automatically when you are not using it Launch the Settings app tap Display Screen timeout and then select the length of time you want the device to wait before turning off the touchscreen Depending on the region or model some devices are required to receive...

Page 6: ...stop charging Do the following when the device heats up Disconnect the charger from the device and close any running apps Wait for the device to cool down and then begin charging the device again If the lower part of the device overheats it could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place fo...

Page 7: ... recording videos for extended periods When streaming videos while using the maximum brightness setting When connecting to aTV While multitasking or when running many apps in the background When using Multi window When updating or installing apps while recording videos When downloading large files during a video call When recording videos while using a navigation app When using large amount of dat...

Page 8: ...ontinues to overheat contact a Samsung Service Centre Device limitations when the device overheats When the device heats up the features and performance may be limited or the device may turn off to cool down The feature is only available on supported models If the device becomes hotter than usual a device overheating message will appear To lower the device s temperature the screen brightness and t...

Page 9: ...very cold or very hot temperatures Do not expose your device to direct sunlight for extended periods Do not use or store your device for extended periods in very hot areas such as inside a car in the summertime Do not place the device in any areas that may overheat such as on an electric heating mat Do not store your device near or in heaters microwaves hot cooking equipment or high pressure conta...

Page 10: ...ces and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject ...

Page 11: ...y SIM card tray Single SIM models Memory card tray Dual SIM models SIM card Memory card tray Speaker Front camera Proximity sensor Flash Speaker Fingerprint recognition sensor Main antenna GPS antenna Flash NFC antenna NFC enabled models Rear camera Earphone jack Microphone ...

Page 12: ...tuations If you attach metallic stickers on the antenna area of the device If you attach a device cover made with metallic material to the device If you cover the device s antenna area with your hands or other objects while using certain features such as calls or the mobile data connection Using a Samsung approved screen protector is recommended Unapproved screen protectors may cause the sensors t...

Page 13: ...on Recents button When you turn on the screen the soft buttons will appear at the bottom of the screen The soft buttons are set to the Recents button Home button and Back button by default Refer to Navigation bar soft buttons for more information ...

Page 14: ...se is not covered by the warranty To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible while charging 1 Connect the USB cable to the USB power adaptor 2 Plug the USB cable into the device s ...

Page 15: ... or apps that need a connection to another device the battery will drain quickly To avoid losing power during a data transfer always use these apps after fully charging the battery Using a power source other than the charger such as a computer may result in a slower charging speed due to a lower electric current The device can be used while it is charging but it may take longer to fully charge the...

Page 16: ...iders for a single device In some areas data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted Use caution not to lose or let others use the SIM or USIM card Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards Some LTE services may not be available depending on the service provider For more informati...

Page 17: ...Basics 17 Single SIM models ...

Page 18: ...Basics 18 Dual SIM models SIM card tray 1 ...

Page 19: ...d tray 2 1 Insert the ejection pin into the hole on the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull out the tray gently from the tray slot ...

Page 20: ...e tray 2 4 Gently press the SIM or USIM card into the tray to secure it If the card is not fixed firmly into the tray the SIM card may leave or fall out of the tray 5 Insert the tray back into the tray slot If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from enterin...

Page 21: ...card manager Select a SIM or USIM card and tap the switch to activate it Customising SIM or USIM cards Launch the Settings app tap Connections SIM card manager and then select a SIM or USIM card to access the following options Icon Change the icon of the SIM or USIM card Name Change the display name of the SIM or USIM card Network mode Select a network type to use with the SIM or USIM card Setting...

Page 22: ... or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device will ask to reformat the card or will not recognise the card To use the memory card you must format it If your device cannot format or recognise the memory card contact the...

Page 23: ... the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull out the tray gently from the tray slot When you remove the tray from the device the mobile data connection will be disabled ...

Page 24: ...lot If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering your device Removing the memory card Before removing the memory card first unmount it for safe removal Launch the Settings app and tap Device care Storage Storage settings SD card Unmount 1 Insert the ...

Page 25: ...Samsung is not responsible for losses including loss of data resulting from the misuse of external storage devices Formatting the memory card A memory card formatted on a computer may not be compatible with the device Format the memory card on the device Launch the Settings app and tap Device care Storage Storage settings SD card Format Before formatting the memory card remember to make backup cop...

Page 26: ...ss and hold the Power key and then tap Power off Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted such as aeroplanes and hospitals Restarting the device To restart the device press and hold the Power key and then tap Restart If your device is frozen and unresponsive press and hold the Power key and theVolume Down key simul...

Page 27: ...de The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions Deactivating emergency mode To deactivate emergency mode tap Turn off Emergency mode Alternatively press and hold the Power key and then tap Emergency mode Initial setup When you turn on your device for the first time or after perform...

Page 28: ...initial setup 6 Follow the on screen instructions to proceed the initial setup 7 Set a screen lock method to protect your device You can protect your personal information by preventing others from accessing your device To set the screen lock method later tap Not now 8 If the recommended apps screen appears select apps you want and download them 9 Sign in to your Samsung account You can enjoy Samsu...

Page 29: ...ore Create your Samsung account with your email address To check the list of services that can be used with your Samsung account visit account samsung com For more information on Samsung accounts launch the Settings app and tap Accounts and backup Accounts Samsung account Help Registering your Samsung account Registering a new Samsung account If you do not have a Samsung account you should create ...

Page 30: ... required information 3 Read and agree to the terms and conditions and tap Next to finish registering your Samsung account If a pop up window about using biometric data appears tap Register You can verify your Samsung account password via your biometric data such as fingerprints Refer to Samsung Pass for more information Removing your Samsung account When you remove your registered Samsung account...

Page 31: ... the right to transfer Transferring data wirelessly viaWi Fi Direct Transfer data from your previous device to your device wirelessly viaWi Fi Direct 1 On the previous device launch Smart Switch If you do not have the app download it from Galaxy Store or Play Store 2 On your device launch the Settings app and tap Accounts and backup Smart Switch 3 Place the devices near each other 4 On the previou...

Page 32: ...sfer data from external storage Transferring backup data from a computer Transfer data between your device and a computer You must download the Smart Switch computer version app from www samsung com smartswitch Back up data from your previous device to a computer and import the data to your device 1 On the computer visit www samsung com smartswitch to download Smart Switch 2 On the computer launch...

Page 33: ... previous device from the computer 5 Connect your device to the computer using the USB cable 6 On the computer follow the on screen instructions to transfer data to your device Viewing imported data You can view the imported data on the same app from your previous device If your new device does not have the same apps to view or play the imported data the data will be saved to a similar app ...

Page 34: ...ply excessive pressure to it with your fingertips It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doing so may result in afterimages screen burn in or ghosting The device may not recognise touch inputs close to the edges of the screen which are outside of the touch input area It is recommended to use fingers when you use the touchscreen Tapping Ta...

Page 35: ...ap and hold an item and drag it to the target position Double tapping Double tap the screen Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart or pinch on the screen ...

Page 36: ...cents button Home button and Back button by default The functions of the buttons can change according to the app currently being used or usage environment Back button Home button Recents button Button Function Recents Tap to open the list of recent apps Home Tap to return to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen ...

Page 37: ...screen tap the Gesture hints switch to deactivate it Setting the navigation bar Launch the Settings app tap Display Navigation bar and then select an option Navigation type Set the device to hide or display the navigation bar To hide the navigation bar tap Full screen gestures While the navigation bar is hidden you can use the soft buttons by dragging the gesture hint of the desired button upwards...

Page 38: ... features It displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps The screen may appear differently depending on the region or service provider A widget Navigation bar soft buttons Favourite apps Bixby Home indicator View your customised content ...

Page 39: ... Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area tap Home screen settings and then tap the Apps button switch to activate it The Apps button will be added at the bottom of the Home screen Apps button ...

Page 40: ...creen in landscape mode Moving items Tap and hold an item and then drag it to a new location To move the item to another panel drag it to the side of the screen To add a shortcut to an app on the Home screen tap and hold an item on the Apps screen and then drag it to the top of the screen A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts...

Page 41: ...ed apps will be created Tap Enter folder name and enter a folder name Adding more apps Tap Add apps on the folder Tick the apps to add and tap Add You can also add an app by dragging it to the folder Moving apps from a folder Tap and hold an app to drag it to a new location Deleting a folder Tap and hold a folder and then tap Delete folder Only the folder will be deleted The folder s apps will be ...

Page 42: ... Tap on the panel Wallpapers Change the wallpaper settings for the Home screen and the locked screen Themes Change the device s theme Visual elements of interface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Tap and hold a widget and...

Page 43: ...elow are most common The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Some indicator icons appear only when you open the notification panel Icon Meaning No signal Signal strength Roaming outside of normal service area Preferred SIM or USIM card for calls dual SIM models GPRS network connected EDGE network connected U...

Page 44: ...ry power level Lock screen Pressing the Power key turns off the screen and locks it Also the screen turns off and automatically locks if the device is not used for a specified period To unlock the screen swipe in any direction when the screen turns on If the screen is off press the Power key to turn on the screen Locked screen ...

Page 45: ...nition for more information Fingerprints Register your fingerprints to unlock the screen Refer to Fingerprint recognition for more information You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit Launch the Settings app tap Lock screen Secure lock settings unlock the screen using the preset screen lock m...

Page 46: ...panel drag the status bar downwards To close the notification panel swipe upwards on the screen You can use the following functions on the notification panel View the notification details and perform various actions Clear all notifications Launch Settings Search for content or apps stored on your device Access the notification settings Quick setting buttons Preferred SIM or USIM card for each opti...

Page 47: ...in features Swipe downwards on the notification panel to view more buttons To change feature settings tap the text under each button To view more detailed settings tap and hold a button To rearrange buttons tap Button order tap and hold a button and then drag it to another location ...

Page 48: ...supported languages Break to the next line Delete a preceding character Enter symbols Enter uppercase For all caps tap it twice Additional keyboard functions Enter a space View more keyboard functions Changing the input language Tap Languages and types Manage input languages and then select the languages to use When you select two or more languages you can switch between the input languages by swi...

Page 49: ...r a character tap the corresponding key repeatedly until the desired character appears Additional keyboard functions Predict words based on your input and show word suggestions To return to the keyboard functions list tap Enter emoticons Enter stickers You can also enter My Emoji stickers that look like you Refer to Enjoying My Emoji stickers while chatting for more information Attach animated GIF...

Page 50: ...as when browsing webpages 1 Tap and hold over a word that you want to look up If the word you want to look up is not selected drag or to select the desired text 2 Tap Dictionary on the options list If a dictionary is not preinstalled on the device tap Move to Manage dictionaries tap next to a dictionary and then tap INSTALL to download it 3 View the definition in the dictionary pop up window To sw...

Page 51: ... apps tap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it To download ...

Page 52: ...r device When you open an app a pop up window may appear and request access to certain features or information Tap Allow on the pop up window to grant permissions to the app To view your app permission settings launch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permissions To view or change app permission settings by permis...

Page 53: ... and video calls Making calls 1 Launch the Phone app and tap Keypad 2 Enter a phone number 3 Tap to make a voice call or tap to make a video call Preview the phone number Delete a preceding character Access additional options Add the number to the contacts list ...

Page 54: ... dial tap Keypad or Contacts Speed dial numbers select a speed dial number and then add a phone number To make a call tap and hold a speed dial number on the keypad For speed dial numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making calls from the locked scr...

Page 55: ...all is missed the icon appears on the status bar Open the notification panel to view the list of missed calls Alternatively launch the Phone app and tap Recents to view missed calls Blocking phone numbers Block calls from specific numbers added to your block list 1 Launch the Phone app and tap Settings Block numbers 2 Tap Recents or Contacts select contacts and then tap Done To manually enter a nu...

Page 56: ...nected to the device Speaker Activate or deactivate the speakerphone When using the speakerphone speak into the microphone at the top of the device and keep the device away from your ears Mute Turn off the microphone so that the other party cannot hear you Keypad Hide Open or close the keypad End the current call During a video call Tap the screen to use the following options Access additional opt...

Page 57: ...and tap Recents 2 Tap a caller s image and tap Add or tap a phone number and tap Add to Contacts 3 Tap Create contact to create a new contact or tap Update existing to add the number to an existing contact Adding a tag to a phone number You can add tags to numbers without saving them to Contact This allows you to view the caller s information when they call without having them listed in Contact 1 ...

Page 58: ...ting a new contact 1 Launch the Contacts app and tap 2 Select a storage location and tap Select 3 Enter contact information Select a storage location Add an image Open more information fields Enter contact information Depending on the selected storage location the types of information you can save may vary 4 Tap Save ...

Page 59: ...contacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Accounts and backup Accounts and select the account to sync with 2 Tap Sync account and tap the Contacts switch to activate it For the Samsung account tap Sync settings and tap the Contacts switch to activate it Searching for contacts Launch the Contacts app Use one of the following ...

Page 60: ...g the profile sharing feature The profile sharing feature may not be available depending on the region or service provider The profile sharing feature is only available for contacts who have activated the profile sharing feature on their device 1 Launch the Contacts app and select your profile 2 Edit your profile and tap Save 3 Tap Tap here to share your profile and tap the switch to activate it T...

Page 61: ...members at the same time Launch the Contacts app tap Groups select a group and then tap Send message Merging duplicate contacts When you import contacts from other storages or sync contacts with other accounts your contacts list may include duplicate contacts Merge duplicate contacts into one to streamline your contacts list 1 Launch the Contacts app and tap Manage contacts Merge contacts 2 Tick c...

Page 62: ...n you are roaming 1 Launch the Messages app and tap 2 Add recipients and enter a message To record and send a voice message tap and hold say your message and then release your finger The recording icon appears only while the keyboard is hidden Enter recipients Enter a message Enter stickers Attach files Recipient Send the message 3 Tap to send the message ...

Page 63: ...hat look like you via messages While composing a message tap and tap the My Emoji icon My Emoji stickers will appear Select the sticker that you want to share My Emoji stickers will appear after you create My Emoji in the Camera app Refer to Creating My Emoji for more information ...

Page 64: ...tion To reply to the message tap Enter message enter a message and then tap To adjust the font size spread two fingers apart or pinch on the screen Blocking unwanted messages Block messages from specific numbers added to your block list 1 Launch the Messages app and tap Settings Block numbers and messages Block numbers 2 Tap Inbox and select a contact Or tap Contacts select contacts and then tap D...

Page 65: ...der You can set an alert at an interval to let you know that you have unchecked notifications If this feature is not activated launch the Settings app tap Accessibility Advanced settings Notification reminders and then tap the switch to activate it Deleting messages 1 Launch the Messages app and tap Conversations 2 On the messages list select a contact 3 Tap and hold a message tap Delete To delete...

Page 66: ...ternet app 2 Tap the address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen To switch between tabs quickly swipe to the left or right on the address field Bookmark the current webpage Open the homepage Move between pages Access additional options Refresh the current webpage Open the browser s tab manager ...

Page 67: ...ret mode the device will change the colour of the toolbars In secret mode you cannot use some features such as screen capture Changing security settings You can change your password or the lock method Tap Settings Privacy and security Set Secret mode lock Change password To set your registered biometric data as the lock method along with the password tap the Fingerprints switch to activate it Refe...

Page 68: ...nt you can set one as the default account Tap Set default account Sending emails 1 Tap to compose an email 2 Add recipients and enter a subject line and text 3 Tap to send the mail Reading emails When Email is open the device will automatically retrieve new emails To manually retrieve emails swipe downwards on the top of the emails list Tap an email on the screen to read it If email syncing is dis...

Page 69: ...e you may violate other people s privacy Launching Camera Use the following methods to launch Camera Launch the Camera app Press the Power key twice quickly On the locked screen drag outside the circle Some methods may not be available depending on the region or service provider Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turne...

Page 70: ...en the adjustment bar appears drag on the adjustment bar towards or To capture an image from the video while recording tap To change the focus while recording a video tap where you want to focus To use auto focus mode tap The preview screen may vary depending on the shooting mode and which camera is being used The camera automatically shuts off when unused Make sure that the lens is not damaged or...

Page 71: ...y when using the rear camera Editing the shooting modes list You can edit the shooting modes list on the preview screen 1 On the preview screen tap Camera modes Edit modes Alternatively tap and hold the shooting modes list on the preview screen 2 Tick modes to use To change the order of shooting modes drag to another location Shooting modes list ...

Page 72: ...ame will appear on the area and the focus and exposure setting will be locked The setting remains locked even after you take a photo This feature is available only in Photo or Pro modes Separating the focus area and the exposure area You can separate the focus area and the exposure area Tap and hold the preview screen The AF AE frame will appear on the screen Drag the frame to the area where you w...

Page 73: ... Make a My Emoji that looks like you My Emoji stickers with various expressions will be automatically generated 1 On the preview screen tap AR Emoji Create My Emoji 2 Align your face on the screen and tap to take a photo 3 Select My Emoji s gender and tap Next 4 Decorate My Emoji To edit details such as the eye colour or face shape tap 5 Tap When a pop up window appears tick Save My Emoji stickers...

Page 74: ...rds or tap Deleting My Emoji Tap select the My Emoji that you want to delete and then tap Delete Live stickers Capture photos and videos with various live stickers As you move your face stickers will track with your movements You can also record a lovely and funny sticker that keeps moving in a video 1 On the preview screen tap AR Emoji 2 Tap and select a sticker you want 3 Tap to take a photo or ...

Page 75: ...ckers while chatting You can use My Emoji stickers during a conversation via messages or on a social network 1 On the Samsung keyboard tap 2 Tap the My Emoji icon 3 Select one of the My Emoji stickers The My Emoji sticker will be inserted My Emoji icon Deleting My Emoji stickers On the Samsung keyboard tap and tap at the bottom of the keyboard Select the My Emoji stickers you want to delete and ta...

Page 76: ...ting modes list tap Photo To take self portraits with the front camera swipe upwards or downwards or tap to switch to the front camera Applying beauty effects You can select a filter effect and also modify your facial features such as your skin tone or face shape before taking a self portrait 1 On the preview screen tap 2 Select a filter effect or beauty effects and take a photo Video mode The cam...

Page 77: ...er higher ISO settings can result in noise in photos Select an appropriate white balance so images have a true to life colour range You can set the colour temperature Panorama mode Using panorama mode take a series of photos and then stitch them together to create a wide scene To get the best shots using panorama mode follow these tips Move the camera slowly in one direction Keep the image within ...

Page 78: ...h as a person running or a pet in motion On the shooting modes list tap Sports Continuous shot mode Take a series of photos of moving subjects On the shooting modes list tap Continuous shot Tap and hold to take several photos continuously HDR mode Take photos with rich colours and reproduce details even in bright and dark areas On the shooting modes list tap HDR Without effect With effect ...

Page 79: ...imer will appear When the time is up the device will take a photo To use various shooting options for the front camera tap Shooting methods and then tap the switches to activate them 5 Slowly swivel the device left and then right or vice versa to take a wide self portrait The device will take additional photos when the white frame moves to each end of the viewfinder window Make sure to keep the wh...

Page 80: ...lated Centre weighted uses the light in the centre portion of the shot to calculate the exposure of the shot Spot uses the light in a concentrated centre area of the shot to calculate the exposure of the shot Matrix averages the entire scene Camera settings On the preview screen tap Some options may not be available depending on the shooting mode Pictures Rear picture size Select a resolution for ...

Page 81: ...ignal strength may decrease in locations where the signal is obstructed such as between buildings or in low lying areas or in poor weather conditions Your location may appear on your photos when you upload them to the Internet To avoid this deactivate the location tag setting Camera modes View available shooting modes or edit the shooting modes list Shooting methods Select a shooting method for ta...

Page 82: ...cess additional options Delete the image Share the image with others Modify the image Add the image to favourites You can create an animated GIF or collage from multiple images On the list tap Create GIF or Create collage and then select images Searching for images Launch the Gallery app and tap to view images sorted by category such as types locations or documents To search for images by entering...

Page 83: ...en Rewind or fast forward by dragging the bar Create an animated GIF Access additional options Rotate the screen Skip to the next video Tap and hold to fast forward Pause and resume playback Change screen ratio Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume To ...

Page 84: ...o created content such as a story or a GIF the content will also be displayed While viewing an image or on the video preview screen drag upwards on the screen File details will appear You can also view related content by tapping information on the screen File details Location information People information Auto created content Tags Edit information ...

Page 85: ...lery app and tap Albums 2 Tap Hide or unhide albums 3 Tap an album switch to hide Viewing stories When you capture or save images and videos the device will read their date and location tags sort the images and videos and then create stories To create stories automatically you must capture or save multiple images and videos Launch the Gallery app tap Stories and then select a story Creating storie...

Page 86: ...red albums on devices signed in to their Samsung account such as smartphones TVs or refrigerators To use this feature your phone number must be verified To use this feature you must register and sign in to your Samsung account You may incur additional charges when sharing files via the mobile network Creating albums to share 1 Launch the Gallery app and tap Shared 2 Tap Create shared album When us...

Page 87: ...n Samsung Cloud You can view images and videos saved in Samsung Cloud in your Gallery app and from other devices Launch the Gallery app tap Settings and then tap the Sync with Samsung Cloud switch to activate it The Gallery app and Samsung Cloud will be synced Deleting images or videos Deleting an image or a video Select an image or a video and tap at the bottom of the screen Deleting multiple ima...

Page 88: ...w 1 Tap the Recents button to open the list of recently used apps 2 Swipe to the left or right tap an app s icon and then tap Open in split screen view The selected app will launch in the upper window 3 On the lower window swipe left or right to select another app to launch To launch apps not on the list of recently used apps tap the Home button or Back button and select an app ...

Page 89: ...you might encounter while using your device This app s availability and supported features may vary depending on the region or service provider To submit your feedback or post your comments you must register and sign in to your Samsung account Refer to Samsung account for more information Samsung Notes Create notes by entering text from the keyboard or by handwriting or drawing on the screen You c...

Page 90: ...s or tasks in your planner Creating events 1 Launch the Calendar app and tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details Select a calendar to save the event to Enter the location Add a note Set an alarm Enter a title Select a sticker to display with the event Set the duration Add more details Change the event s colour 3 Tap Sa...

Page 91: ... it For the Samsung account tap Sync settings and tap the Calendar switch to activate it To add accounts to sync with launch the Calendar app and tap Add new account Then select an account to sync with and sign in When an account is added it will appear on the list Samsung Health Introduction Samsung Health helps you manage your wellness and fitness Set fitness goals check your progress and keep t...

Page 92: ...ow the on screen instructions to complete the setup Some features may not be available depending on the region To add items to the Samsung Health home screen tap Manage items and then select items View and manage trackers View health tips Monitor your health and fitness Compare your step count records with other Samsung Health users or compete with your friends ...

Page 93: ...e a brief delay while the steps tracker monitors your steps and then displays your step count You may also experience a brief delay before the pop up window indicates that your goal has been reached If you use the steps tracker while travelling by car or train vibration may affect your step count You can check your current steps on the notification panel To turn off notifications on the Samsung He...

Page 94: ...tion may be stored until the completion of such purposes You can delete personal data stored by Samsung Health by using the Erase personal data option in the Settings menu To delete any data you have shared with social networks or transferred to storage devices you must delete them separately You may share and or sync your data with additional Samsung services or compatible third party services th...

Page 95: ...ions list View the list of available stations Access additional options Scan and save available stations automatically Add the current radio station to the favourites list Fine tune the frequency View the list of favourite stations Record a song from the FM radio Turn the FM radio on or off Enter radio station frequency manually Search for an available radio station Playing through the speaker You...

Page 96: ...y Select the radio station you want from the stations list Voice Recorder Introduction Use this app to record or play voice memos Making voice recordings 1 Launch the Voice Recorder app 2 Tap to start recording Speak into the microphone Tap to pause recording While making a voice recording tap BOOKMARK to insert a bookmark Start recording ...

Page 97: ...tap Storage analysis To search for files or folders tap Clock Introduction Set alarms check the current time in many cities around the world time an event or set a specific duration Alarm Launch the Clock app and tap Alarm Setting alarms Tap in the alarms list set an alarm time select the days on which the alarm will repeat set other various alarm options and then tap Save To open the keypad to en...

Page 98: ...unch the Clock app and tap World Clock Creating clocks Tap enter a city name or select a city from the map and then tap Add To use the time zone converter tap Time zone converter Deleting clocks Tap and hold a clock tick clocks to delete and then tap Delete Stopwatch 1 Launch the Clock app and tap Stopwatch 2 Tap Start to time an event To record lap times while timing an event tap Lap 3 Tap Stop t...

Page 99: ...n tap the duration input field 3 Tap Dismiss when the timer goes off Calculator Perform simple or complex calculations Launch the Calculator app Tap to display the scientific calculator To see the calculation history tap To close the calculation history panel tap To clear the history tap Clear history To use the unit conversion tool tap You can convert various values such as area length or tempera...

Page 100: ... from Play Store and Galaxy Store into one place for easy access You can set the device to game mode to play games more easily View your gameplay information Downloaded apps Open games with or without sound Change the performance mode View more games and install them Access additional options ...

Page 101: ...ap Add apps Removing a game from Game Launcher Tap and hold a game and tap Remove from Game Launcher Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap and then drag the bar to select the mode you want Focus on power saving This saves battery power while playing games Balanced This balances the performance and the battery usage time Focus on per...

Page 102: ...ons on the navigation bar Lock the touchscreen while the game is being played Capture screenshots Available options may vary depending on the game Setting how to display incoming calls and notifications during games You can enjoy your games without being disturbed even when you receive a call or notification Tap Calls and notifications and select an option to activate it Minimised caller notificat...

Page 103: ...register and sign in to your Samsung account Opening Bixby Home 1 On the Home screen swipe to the right The Bixby Home screen will appear When launching this feature for the first time or after performing a data reset follow the on screen instructions to complete the setup 2 Swipe upwards or downwards to view recommended content Upcoming reminder Access additional options Recommended content 3 To ...

Page 104: ...top displaying a card on the list drag the card to the right and tap Don t show again To hide a card from the list drag the card to the right and tap Hide for now Selecting apps to show as cards Add or delete apps to show as cards on the Bixby Home screen On the Bixby Home screen tap Cards and tap the switches next to items to add or delete them If an app is not installed on the device you must in...

Page 105: ...o aWi Fi or mobile network To fully use this feature you must register and sign in to your Samsung account To use location reminders the GPS feature must be activated Starting Reminder You can start Reminder from Bixby Home 1 On the Home screen swipe to the right The Bixby Home screen will appear 2 Tap Get started on the Reminder card The Reminder screen will appear and the Reminder app icon will ...

Page 106: ...s a single memo or webpage address and view it later For example create a reminder to alert you to Water the flowers when I get home 1 Launch the Reminder app 2 Tap Write a reminder or and enter Water the flowers 3 Tap Place Set conditions Pick a place and set the location to home 4 Tap When I arrive at Done 5 Tap Save to save the reminder When you arrive at home the Water the flowers notification...

Page 107: ...inder notifications At the preset time or location a notification pop up window will appear Tap Complete or Snooze Viewing the reminders list Launch the Reminder app to view your reminders list To view reminder details select a reminder ...

Page 108: ...hat you do not need to be reminded of as complete On the reminders list select a reminder and tap Complete Alternatively drag the reminder to the left Restoring reminders Restore reminders that have been completed 1 On the reminders list tap Completed Edit 2 Tick items to restore and tap Restore Reminders will be added to the reminders list and you will be reminded at the preset times Deleting rem...

Page 109: ...l them from your smartphone s screen Receiving notification Receive notifications from connected devices on your smartphone For example when the laundry is finished you can receive a notification on your smartphone To use SmartThings your smartphone and other devices must be connected to a Wi Fi or mobile network To fully use SmartThings you must sign in to your Samsung account The devices you can...

Page 110: ...n instructions Using home appliances TVs and IoT products View the status of your smart appliances TVs and IoT products from your smartphone s screen You can group devices by location and add rules to control the devices easily and conveniently Connecting devices 1 Launch the SmartThings app 2 Tap Add device 3 Tap Auto detect and select a device from the list If there is no device on the list tap ...

Page 111: ...Adding devices and scenes by locations Add devices by locations view the list of devices in a same location and control them You can also add a scene to a location to control multiple devices at the same time Adding locations 1 Launch the SmartThings app and tap Add new location 2 Enter the location name To set a location tap Geolocation to select a location on the map and tap Done To add rooms to...

Page 112: ...ices and more For example add an automation to turn on the audio automatically every day at 7 00 AM 1 Launch the SmartThings app 2 Tap and select a location 3 Tap Automations Add automation 4 Tap under If and set the activation conditions for the automation 5 Tap under Then and set actions to perform 6 Tap Save Receiving notifications You can receive notifications from connected devices on your sm...

Page 113: ...the Gallery app and select an image 2 Tap and select a sharing method such as message and email When you have a communication or sharing history the people you contacted will appear on the sharing options panel To directly share content with them via the corresponding app select a person s icon If the feature is not activated launch the Settings app tap Advanced features and then tap the Direct sh...

Page 114: ...V or monitor When the image is sent to the recipients devices a notification will appear on their devices Tap the notification to view or download the image Google apps Google provides entertainment social network and business apps You may require a Google account to access some apps To view more app information access each app s help menu Some apps may not be available or may be labelled differen...

Page 115: ...e or rent videos such as movies andTV programmes from Play Store Drive Store your content on the cloud access it from anywhere and share it with others YouTube Watch or create videos and share them with others Photos Search for manage and edit all your photos and videos from various sources in one place Google Search quickly for items on the Internet or your device Duo Make a simple video call ...

Page 116: ... files with other Bluetooth enabled devices Refer to Bluetooth for more information Phone visibility Allow other devices to find your device to share content with you When this feature is activated your device will be visible to other devices when they search for available devices using theirTransfer files to device option NFC and payment NFC enabled models Set the device to allow you to read near...

Page 117: ...ches your specified limit You can also activate the data saver feature to prevent some apps running in the background from sending or receiving data Refer to Data saver for more information SIM card manager dual SIM models Activate your SIM or USIM cards and customise the SIM card settings Refer to SIM card manager dual SIM models for more information Mobile Hotspot andTethering Use the device as ...

Page 118: ...assword To prevent the device connecting to the network automatically select it from the list of networks and tap Forget If you cannot connect to aWi Fi network properly restart your device sWi Fi feature or the wireless router Wi Fi Direct Wi Fi Direct connects devices directly via aWi Fi network without requiring an access point 1 On the Settings screen tap Connections Wi Fi and then tap the swi...

Page 119: ...i Fi Direct and select a device to transfer the image to 3 Accept theWi Fi Direct connection request on the other device If the devices are already connected the image will be sent to the other device without the connection request procedure Ending the device connection 1 On the Settings screen tap Connections Wi Fi 2 Tap Wi Fi Direct The device displays the connected devices in the list 3 Tap the...

Page 120: ...r example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and then tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want ...

Page 121: ...r with is not in the list request that the device turns on its visibility option 3 Accept the Bluetooth connection request on the other device Unpairing Bluetooth devices 1 On the Settings screen tap Connections Bluetooth The device displays the paired devices in the list 2 Tap next to the device name to unpair 3 Tap Unpair NFC and payment NFC enabled models Your device allows you to read near fie...

Page 122: ...tion from NFC tags 1 On the Settings screen tap Connections and tap the NFC and payment switch to activate it 2 Place the NFC antenna area on the back of your device near an NFC tag The information from the tag appears Ensure that the device s screen is turned on and unlocked Otherwise the device will not read NFC tags or receive data ...

Page 123: ...vice to the NFC card reader To set the default payment app open the Settings screen and tap Connections NFC and payment Tap and pay PAYMENT and then select an app The payment services list may not include all available payment apps Sending data with the NFC feature Allow data exchange when your device s NFC antenna touches the other device s NFC antenna 1 On the Settings screen tap Connections NFC...

Page 124: ...ur data usage by preventing some apps running in the background from sending or receiving data On the Settings screen tap Connections Data usage Data saver and tap the switch to activate it When the data saver feature is activated the icon will appear on the status bar Data saver feature activated To select apps to use data without restriction tap Allow app while Data saver on and select apps ...

Page 125: ... from the other SIM or USIM card during a call When this feature is enabled you may incur additional charges for call forwarding depending on the region or service provider Mobile Hotspot andTethering Use the device as a mobile hotspot to share the device s mobile data connection with other devices when the network connection is not available Connections can be made viaWi Fi USB or Bluetooth On th...

Page 126: ...ind your device in theWi Fi networks list To set a password for the mobile hotspot tap Configure Mobile Hotspot and select the level of security Then enter a password and tap Save 3 On the other device s screen search for and select your device from theWi Fi networks list If the other device cannot connect to the mobile hotspot on your device tap Allowed devices and tap the Allowed devices only sw...

Page 127: ... the reliable domain name system DNS for a school or company s internal private network instead of using the external hosting network The DNS will be searched for and connected to automatically or you can search for the DNS and connect to it manually Printing Configure settings for printer plug ins installed on the device You can connect the device to a printer viaWi Fi orWi Fi Direct and print im...

Page 128: ...the content type Sounds and vibration Options Change settings for various sounds on the device On the Settings screen tap Sounds and vibration Sound mode Set the device to use sound mode vibration mode or silent mode Vibrate while ringing Set the device to vibrate and play a ringtone for incoming calls Ringtone Change the call ringtone Vibration pattern Select a vibration pattern Notification soun...

Page 129: ...Atmos tap the switch to activate it and then select a mode Before you use this feature you must connect an earphone Notifications Options Change the notification settings On the Settings screen tap Notifications App icon badges Change the settings for app icon badges Refer to App icon badges for more information Do not disturb Set the device to mute incoming calls notification sounds and media exc...

Page 130: ...isplay Brightness Adjust the brightness of the display Outdoor mode Activate outdoor mode to make the display easier to see in bright conditions Blue light filter Activate the blue light filter and change the filter settings Refer to Blue light filter for more information Night mode Reduce eye strain by applying the dark theme when using the device at night or in a dark place Turn on the GPS featu...

Page 131: ...gs Refer to Navigation bar soft buttons for more information Screensaver Set the device to launch a screensaver when the device is charging Refer to Screensaver for more information Blue light filter Reduce eye strain by limiting the amount of blue light emitted by the screen While you are watching HDR videos from HDR exclusive video services the blue light filter may not be applied 1 On the Setti...

Page 132: ...ing videos AMOLED photo This is suitable for viewing images Basic This is set as default and is suitable for general use You can adjust the display colour only in Adaptive display mode Adaptive display mode may not be compatible with third party apps You cannot change the screen mode while applying the blue light filter Optimising the full screen colour balance Optimise the display colour by adjus...

Page 133: ...e screen turns off automatically The screensaver will be displayed when the device is charging 1 On the Settings screen tap Display Screensaver and tap the switch to activate it 2 Select an option If you select Photo Frame a slideshow with selected images will start If you select Photo Table or Photos selected images will appear as small cards and overlap 3 Tap to select albums for displaying imag...

Page 134: ...ttings for the locked screen On the Settings screen tap Lock screen The available options may vary depending on the screen lock method selected Screen lock type Change the screen lock method Smart Lock Set the device to unlock itself when trusted locations or devices are detected Refer to Smart Lock for more information Secure lock settings Change screen lock settings for the selected lock method ...

Page 135: ...vice to unlock itself and remain unlocked when trusted locations or devices are detected For example if you have set your home as a trusted location when you get home your device will detect the location and automatically unlock itself This feature will be available to use after you set a screen lock method If you do not use your device for four hours or when you turn on the device you must unlock...

Page 136: ...gle location service to provide more accurate information about the location of your device Security update View the version of your device s software and check for updates Samsung Pass Verify your identity easily and securely via your biometric data Refer to Samsung Pass for more information Install unknown apps Set the device to allow the installation of apps from unknown sources Secure Folder C...

Page 137: ...ock the screen for the first time after turning on the device To use the device you must unlock the screen using the pattern PIN or password you set when registering the face Be careful not to forget your pattern PIN or password If you change the screen lock method to Swipe or None which are not secure all of your biometric data will be deleted If you want to use your biometric data in apps or fea...

Page 138: ...e on screen instructions and tap Continue 4 Select whether you are wearing glasses or not and tap Continue 5 Hold the device with the screen facing towards you and look at the screen 6 Position your face inside the frame on the screen The camera will scan your face When the useful face recognition screen appears turn on a switch to activate a feature and tap OK If unlocking the screen with your fa...

Page 139: ...your face instead of using a pattern PIN or password 1 On the Settings screen tap Biometrics and security Face recognition 2 Unlock the screen using the preset screen lock method 3 Tap the Face unlock switch to activate it If you want to reduce the possibility of recognising faces in photos or videos tap the Faster recognition switch to deactivate it This may decrease the face recognition speed 4 ...

Page 140: ...tical If you use your fingerprint as a screen lock method your fingerprint cannot be used to unlock the screen for the first time after turning on the device To use the device you must unlock the screen using the pattern PIN or password you set when registering the fingerprint Be careful not to forget your pattern PIN or password If your fingerprint is not recognised unlock the device using the pa...

Page 141: ...ition sensor and your fingers are clean and dry The device may not recognise fingerprints that are affected by wrinkles or scars The device may not recognise fingerprints from small or thin fingers If you bend your finger or use a fingertip the device may not recognise your fingerprints Make sure to cover the entire fingerprint recognition sensor with your finger To improve recognition performance...

Page 142: ...ngerprints You can delete registered fingerprints 1 On the Settings screen tap Biometrics and security Fingerprints 2 Unlock the screen using the preset screen lock method 3 Select a fingerprint to delete and tap Remove Remove Using Samsung Pass When you register your fingerprints to Samsung Pass you can use them to easily verify your identity or sign in to websites Refer to Samsung Pass for more ...

Page 143: ...login information Also Samsung Pass allows you to enter the personal information such as your address or payment card information more easily and quickly via your registered biometric data Register your biometric data to Samsung Pass and set to sign in to supported websites or apps using the data via Samsung Pass To use this feature your device must be connected to aWi Fi or mobile network To use ...

Page 144: ...e screen option is ticked the Samsung Pass icon will be added on the Home screen If the Use Samsung Pass instead of Samsung account password option is ticked you can use your registered biometric data to verify your identity instead of entering the Samsung account password Verifying the Samsung account password You can use your registered biometric data to verify your identity instead of entering ...

Page 145: ...g fingerprints via Samsung Pass and tap Remember You can now use the biometric data you registered to Samsung Pass when signing in to the website Using Samsung Pass to sign in to apps You can use Samsung Pass to easily sign in to apps that support ID and password autofill 1 Open an app that you want to sign in to 2 Enter your user name and password and then tap the app s sign in button 3 When a po...

Page 146: ... Delete Using Samsung Pass with websites and apps When using websites or apps that support Samsung Pass you can easily sign in with Samsung Pass To see the list of websites and apps that support Samsung Pass on the Settings screen tap Biometrics and security Samsung Pass unlock the screen using your preset screen lock method and then tap Partners If there are no websites or apps that support Samsu...

Page 147: ... tap Save You can now use the biometric data you registered to Samsung Pass when entering the personal information automatically on supported apps Deleting your Samsung Pass data You can delete your biometric data sign in information and app data registered to Samsung Pass Your agreement to the terms and conditions and your Samsung account will remain active 1 On the Settings screen tap Biometrics...

Page 148: ...ocked Secure Folder is a separate secured storage area The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods such as USB orWi Fi Direct Attempting to customise the operating system or modifying software will cause Secure Folder to be automatically locked and inaccessible Before saving data in Secure Folder make sure to back up a copy of the data in another...

Page 149: ...ap Customise icon When you launch the Secure Folder app you must unlock the app using your preset lock method If you forget your Secure Folder unlock code you can reset it using your Samsung account Tap the reset button at the bottom of the locked screen and enter your Samsung account password Setting auto lock for Secure Folder Set the device to automatically lock Secure Folder when it is not bei...

Page 150: ...ll be deleted from the original folder and moved to Secure Folder To copy items tap Copy The method for moving content may vary depending on the content type Moving content from Secure Folder Move content from Secure Folder to the corresponding app in the default storage The following actions are an example of moving an image from Secure Folder to the default storage 1 Launch the Secure Folder app...

Page 151: ...nd Google accounts or other accounts to sync with the apps in Secure Folder 1 Launch the Secure Folder app and tap Settings Accounts Add account 2 Select an account service 3 Follow the on screen instructions to complete the account setup Hiding Secure Folder You can hide the Secure Folder shortcut from the Apps screen Launch the Secure Folder app tap Settings and then tap the Show Secure Folder s...

Page 152: ...e Folder app and tap Settings Backup and restore 2 Tap Restore 3 Tap to select a device to restore the data 4 Select the data types you want to restore and tap Restore Backed up data will be restored to your device Uninstalling Secure Folder You can uninstall Secure Folder including the content and apps in it Launch the Secure Folder app and tap Settings More settings Uninstall To back up content ...

Page 153: ...ur sensitive information and access it later You must sign in to your Google or Samsung account to back up or restore data Samsung Cloud Manage the content that you want to store securely in Samsung Cloud Check the usage status of your Samsung Cloud storage and sync back up and restore your data Refer to Samsung Cloud for more information Smart Switch Launch Smart Switch and transfer data from you...

Page 154: ...unt 2 Launch the Settings app select the backup option and back up your data If your device supports Samsung Cloud launch the Settings app tap Accounts and backup Samsung Cloud Back up this phone tick items you want to back up and then tap Back up to back up your data The data backup method may vary depending on your model Some data will not be backed up To check which data will be backed up launc...

Page 155: ...your device such as images videos and events with Samsung Cloud and access it from other devices 1 On your new device launch the Settings app and tap Accounts and backup Samsung Cloud 2 Tap Settings Sync and auto backup settings Sync 3 Tap the switches next to the items you want to sync with You can check the saved data or change the settings by tapping the Gallery Other synced data or Samsung Clo...

Page 156: ...o share content directly Reduce animations Set the device to reduce certain screen effects if you are sensitive to animations or screen movement Motions and gestures Activate the motion feature and configure settings Game Launcher Activate the Game Launcher Refer to Game Launcher for more information Dual Messenger Install the second app and use two separate accounts for the same messenger app Ref...

Page 157: ...tifications from the second app the notifications will be displayed with to distinguish them from the first app s notifications Second app The Dual Messenger feature may not be available depending on the app Some features of the app may be limited for the second app Uninstalling a second app 1 On the Settings screen tap Advanced features Dual Messenger 2 Tap the switch of the app you want to disab...

Page 158: ...tap of your finger Battery Storage Security Memory Using the quick optimisation feature On the Settings screen tap Device care FIX NOW or Optimise now The quick optimisation feature improves device performance through the following actions Clearing some memory Deleting unnecessary files and closing apps running in the background Managing abnormal battery usage Scanning for crashed apps and malware...

Page 159: ... mode and select an option Optimised Optimised for a balance between the device s performance and battery usage Medium power saving Activate power saving mode to extend the battery s usage time Maximum power saving In maximum power saving mode the device decreases battery consumption by activating night mode and limiting the apps and features available Network connections except for the mobile net...

Page 160: ...s such as cache tap CLEAN NOW To delete files or uninstall apps that you do not use any more select a category under User data Then tick items to select and tap DELETE or UNINSTALL Memory On the Settings screen tap Device care Memory To speed up your device by stopping apps running in the background tick apps from the apps list and tap CLEAN NOW Security Check the device s security status This fea...

Page 161: ...eset all your settings or only network settings or accessibility settings You can also set the device to restart at a preset time for device optimisation Adding device languages You can add languages to use on your device 1 On the Settings screen tap General management Language and input Language Add language To view all the languages that can be added tap All languages 2 Select a language to add ...

Page 162: ...services View accessibility services installed on the device Software update Update your device s software via the firmware over the air FOTA service You can also schedule software updates On the Settings screen tap Software update If emergency software updates are released for your device s security and to block new types of security threats they will be installed automatically without your agree...

Page 163: ...o change your device s name tap Edit Status View various device information such as the SIM card status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source licence Software information View the device s software information such as its operating system version and firmware version Battery information View...

Page 164: ...M or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signal...

Page 165: ...ched or damaged visit a Samsung Service Centre Your device freezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power...

Page 166: ...onnected Sound echoes during a call Adjust the volume by pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service prov...

Page 167: ...shorter over time Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launching the camera try the following Charge the battery Free some memory by transferring files to a computer or deleting files from your device Restart the device If you are still having trouble with the...

Page 168: ...s may not work properly Your device supports multimedia files that are authorised by your network service provider or providers of additional services Some content circulated on the Internet such as ringtones videos or wallpapers may not work properly Bluetooth is not working well If another Bluetooth device is not located or there are connection problems or performance malfunctions try the follow...

Page 169: ...k to find your current location in these situations Data stored in the device has been lost Always make backup copies of all important data stored in the device Otherwise you cannot restore data if it is corrupted or lost Samsung is not responsible for the loss of data stored in the device A small gap appears around the outside of the device case This gap is a necessary manufacturing feature and s...

Page 170: ...anel downwards Tap next to the brightness adjustment bar and tap the Show control on top switch to activate it Samsung Cloud does not work Ensure that you are connected to a network properly During a Samsung Cloud s service check you cannot use Samsung Cloud Try again later Removing the battery To remove the battery contact an authorised service centre To obtain battery removal instructions please...

Page 171: ...the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos a...

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Samsung SM-J600F, User Manual

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