Samsung SM-J415N User Manual Download

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www.samsung.com

User Manual

English. 08/2018. Rev.1.0

SM-J610F

SM-J610FN

SM-J610G

SM-J415GN

SM-J415N

SM-J610F/DS
SM-J610FN/DS
SM-J610G/DS

SM-J415GN/DS

Summary of Contents for SM-J415N

Page 1: ...www samsung com User Manual English 08 2018 Rev 1 0 SM J610F SM J610FN SM J610G SM J415GN SM J415N SM J610F DS SM J610FN DS SM J610G DS SM J415GN DS...

Page 2: ...g data from your previous device 35 Understanding the screen 45 Notification panel 47 Entering text Apps and features 50 Installing or uninstalling apps 52 Bixby Home 54 Reminder 58 Phone 63 Contacts...

Page 3: ...bile Hotspot andTethering 130 SIM card manager dual SIM models 130 More connection settings 133 Sounds and vibration 134 Dolby Atmos surround sound 134 Notifications 135 Display 136 Blue light filter...

Page 4: ...registry settings or modified operating system software Attempting to customise the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other...

Page 5: ...nications Commission FCC If your device is approved by the FCC you can view the FCC ID of the device To view the FCC ID launch the Settings app and tap About phone Status Depending on the region you c...

Page 6: ...e the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnet...

Page 7: ...t When using the mobile hotspot and tethering feature When using the device in areas with weak signals or no reception When charging the battery with a damaged USB cable When the device s multipurpose...

Page 8: ...olonged period a power off message will appear Turn off the device and wait until it cools down Precautions for operating environment Your device may heat up due to the environment in the following co...

Page 9: ...s and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase U...

Page 10: ...ltipurpose jack Volume key SIM card tray Single SIM models Memory card tray Dual SIM models SIM card Memory card tray Speaker Front camera Proximity Light sensor Flash Speaker Main antenna GPS antenna...

Page 11: ...e damaged by magnetic fields When using the speakers such as when playing media files or using speakerphone do not place the device close to your ears Connectivity problems and battery drain may occur...

Page 12: ...olume Press to adjust the device volume Soft buttons Back button Home button Recents button Show and hide button When you turn on the device the soft buttons will appear at the bottom of the screen Th...

Page 13: ...arger improperly may cause serious damage to the device Any damage caused by misuse is not covered by the warranty To save energy unplug the charger when not in use The charger does not have a power s...

Page 14: ...nced Decrease the backlight time Decrease the screen brightness Battery charging tips and precautions When the battery power is low the battery icon appears empty If the battery is completely discharg...

Page 15: ...ice and the charger to a Samsung Service Centre SIM or USIM card nano SIM card Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider For dual SI...

Page 16: ...Basics 16 Single SIM models...

Page 17: ...Basics 17 Dual SIM models SIM card tray 1...

Page 18: ...tray 2 1 Insert the ejection pin into the hole on the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull out the tray gently...

Page 19: ...SIM card tray 2 4 Gently press the SIM or USIM card into the tray to secure it If the card is not fixed firmly into the tray the SIM card may leave or fall out of the tray 5 Insert the tray back into...

Page 20: ...ard manager Select a SIM or USIM card and tap the switch to activate it Customising SIM or USIM cards Launch the Settings app tap Connections SIM card manager and then select a SIM or USIM card to acc...

Page 21: ...or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a differ...

Page 22: ...Basics 22...

Page 23: ...d 3 Place a memory card on the tray 2 with the gold coloured contacts facing downwards Tray 2 Tray 1 4 Gently press the memory card into the tray to secure it If the card is not fixed firmly into the...

Page 24: ...ng information or right after transferring data Doing so can cause data to be corrupted or lost or cause damage to the external storage or device Samsung is not responsible for losses including loss o...

Page 25: ...me Down key simultaneously for more than 7 seconds to restart it Power key Volume Down key Emergency mode You can switch the device to emergency mode to reduce battery consumption Some apps and functi...

Page 26: ...t your preferred device language and select Select a language 3 Select aWi Fi network and connect to it If you do not connect to aWi Fi network you may not be able to set up some device features durin...

Page 27: ...nt You can enjoy Samsung services and keep your data up to date and secure across all of your devices Refer to Samsung account for more information 7 Select features you want to use and complete the i...

Page 28: ...m Samsung Members and more Create your Samsung account with your email address To check the list of services that can be used with your Samsung account visit account samsung com For more information o...

Page 29: ...verity your Samsung account password via your biometric data such as fingerprints tap Verify identity with biometrics instead of password using Samsung Pass Refer to Samsung Pass for more information...

Page 30: ...or have the right to transfer Smart Switch Transfer data between mobile devices via Smart Switch To use Smart Switch launch the Settings app and tap Cloud and accounts Smart Switch If you do not have...

Page 31: ...Transferring data using external storage Transfer data using external storage such as a microSD card 1 Transfer data from your previous device to external storage 2 Insert or connect the external stor...

Page 32: ...hen skip to the fifth step 3 Connect your previous device to the computer using the device s USB cable 4 On the computer follow the on screen instructions to back up data from the device Then disconne...

Page 33: ...unch the Settings app tap Cloud and accounts Samsung Cloud select your device under BACKUP AND RESTORE tap Back up and then back up your data The data backup method may vary depending on your model So...

Page 34: ...th Checking data You can check the saved items and used memory of your Samsung Cloud Launch the Settings app and tap Cloud and accounts Samsung Cloud You can immediately check your used memory and sav...

Page 35: ...ply excessive pressure to it with your fingertips Leaving the touchscreen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touchscreen when you do not use th...

Page 36: ...p and hold an item and drag it to the target position Double tapping Double tap the screen Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart o...

Page 37: ...d to launch the Google Assistant app Back Tap to return to the previous screen Displaying or hiding the navigation bar Using the Show and hide button at the left side of the navigation bar you can set...

Page 38: ...ction when you drag upwards from the bottom of the screen while the navigation bar is hidden Home screen and Apps screen The Home screen is the starting point for accessing all of the device s feature...

Page 39: ...n the Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the H...

Page 40: ...gather similar apps to quickly access and launch apps 1 On the Home screen or the Apps screen tap and hold an app and then drag it over another app 2 Drop the app when a folder frame appears around t...

Page 41: ...Tap on the panel Wallpapers Change the wallpaper settings for the Home screen and the locked screen Themes Change the device s theme Visual elements of interface such as colours icons and wallpapers w...

Page 42: ...listed in the table below are most common The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Icon Meaning No signal Sig...

Page 43: ...l Lock screen Pressing the Power key turns off the screen and locks it Also the screen turns off and automatically locks if the device is not used for a specified period To unlock the screen swipe in...

Page 44: ...characters numbers or symbols to unlock the screen None Do not set a screen lock method Face Register your face to unlock the screen Refer to Face recognition for more information Fingerprints Registe...

Page 45: ...rag the status bar downwards To close the notification panel swipe upwards on the screen You can open the notification panel even on the locked screen You can use the following functions on the notifi...

Page 46: ...n features Swipe downwards on the notification panel to view more buttons To change feature settings tap the text under each button To view more detailed settings tap and hold a button To rearrange bu...

Page 47: ...in some languages To enter text you must change the input language to one of the supported languages Break to the next line Delete a preceding character Enter symbols Enter uppercase For all caps tap...

Page 48: ...switch to activate it On a 3x4 keyboard a key has three or four characters To enter a character tap the corresponding key and select characters Additional keyboard functions Some features may not be...

Page 49: ...res such as when browsing webpages 1 Tap and hold over a word that you want to look up If the word you want to look up is not selected drag or to select the desired text 2 Tap More Dictionary on the o...

Page 50: ...ownload free apps tap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and...

Page 51: ...device When you open an app a pop up window may appear and request access to certain features or information Tap ALLOW on the pop up window to grant permissions to the app To view your app permission...

Page 52: ...egister and sign in to your Samsung account Opening Bixby Home 1 On the Home screen swipe to the right The Bixby Home screen will appear When launching this feature for the first time or after perform...

Page 53: ...a card from the list tap Hide for now Alternatively drag the card to the right To stop displaying a card on the list tap Don t show again Selecting apps to show as cards Add or delete apps to show as...

Page 54: ...t to aWi Fi or mobile network To fully use this feature you must register and sign in to your Samsung account To use location reminders the GPS feature must be activated Starting Reminder You can star...

Page 55: ...or location setting You can also save various content such as a single memo or webpage address and view it later For example create a reminder to alert you to Water the flowers when I get home 1 Laun...

Page 56: ...der notifications At the preset time or location a notification pop up window will appear Tap COMPLETE or SNOOZE Viewing the reminders list Launch the Reminder app to view your reminders list To view...

Page 57: ...eminders that you do not need to be reminded of as complete On the reminders list select a reminder and tap COMPLETE Alternatively drag the reminder to the left Restoring reminders Restore reminders t...

Page 58: ...number If the keypad does not appear on the screen tap to open the keypad 2 Tap to make a voice call or tap to make a video call For dual SIM models tap or to make a voice call Create a new contact Ad...

Page 59: ...ial numbers select a speed dial number and then add a phone number To make a call tap and hold a speed dial number on the keypad For speed dial numbers 10 and up tap the first digit s of the number an...

Page 60: ...nd then tap Missed calls If a call is missed the icon appears on the status bar Open the notification panel to view the list of missed calls Alternatively launch the Phone app and tap RECENTS to view...

Page 61: ...eadset if it is connected to the device Speaker Activate or deactivate the speakerphone When using the speakerphone keep the device away from your ears Mute Turn off the microphone so that the other p...

Page 62: ...e Phone app and tap RECENTS 2 Tap a caller s image or tap a phone number Details 3 Tap Create contact to create a new contact or tap Update existing to add the number to an existing contact Adding a t...

Page 63: ...Creating a new contact 1 Launch the Contacts app tap and then select a storage location 2 Enter contact information Select a storage location Add an image Open more information fields Enter contact i...

Page 64: ...port and tap DONE 4 Select a storage location to save contacts to and tap IMPORT Synching contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts such...

Page 65: ...p the search field at the top of the contacts list and enter search criteria Tap the contact s image or tap the contact s name Details Then take one of the following actions Add to favourite contacts...

Page 66: ...ture your phone number must be verified You can view your contacts updated profile information in Contacts To change the scope of contacts to share your profile with tap Share with select an item to s...

Page 67: ...ap 2 Add recipients and tap START 3 Enter a message To record and send a voice message tap and hold say your message and then release your finger The recording icon appears only while the keyboard is...

Page 68: ...ck numbers and messages Block numbers 2 Tap INBOX and select a contact Or tap CONTACTS select contacts and then tap DONE To manually enter a number tap Enter number enter a phone number and then tap S...

Page 69: ...ress field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen To switch between tabs quickly swipe to the left or right on the...

Page 70: ...In secret mode you cannot use some features such as screen capture In secret mode the device will change the colour of the toolbars Changing security settings You can change your password or the lock...

Page 71: ...t tap Add account If you have more than one email account you can set one as the default account Tap Set default account Sending emails 1 Tap to compose an email 2 Add recipients and enter an email te...

Page 72: ...you may violate other people s privacy Launching Camera Use the following methods to launch Camera Launch the Camera app Press the Power key twice quickly On the locked screen drag outside the circle...

Page 73: ...appears drag on the adjustment bar towards or To capture an image from the video while recording tap To change the focus while recording a video tap where you want to focus To use auto focus mode tap...

Page 74: ...creen to zoom in and pinch to zoom out Control the zoom with one finger Drag on the zoom bar towards or Zooming features are available only when using the rear camera Using the focus and exposure feat...

Page 75: ...e subject Use this feature in a place that has sufficient light The background blur may not be applied properly in the following conditions The device or the subject is moving The subject is thin or t...

Page 76: ...photo taken with the Live focus feature When the background lighting appears in blurred points you can change the shape of the background blur Select a shape such as a heart star or flower to decorat...

Page 77: ...drag the background blur adjustment bar to the left or right To change the background blur shape drag the effect list to the left or right and select an effect you want The effect list will appear on...

Page 78: ...e camera to evaluate the surroundings and determine the ideal mode for the photo On the shooting modes list tap AUTO Beauty mode Take a photo with lightened skin tone and modified facial features On t...

Page 79: ...to life colour range You can set the colour temperature Panorama mode Using panorama mode take a series of photos and then stitch them together to create a wide scene To get the best shots using pano...

Page 80: ...ur face stickers will track with your movements 1 On the shooting modes list tap STICKERS 2 Tap and select a sticker 3 Tap to take a photo Applying stickers randomly You can apply stickers randomly in...

Page 81: ...On the shooting modes list tap SELFIE 3 Face the front camera lens 4 Tap to take a photo Alternatively show your palm to the front camera After recognising your palm a countdown timer will appear When...

Page 82: ...make your face appear slimmer Eyes Make your eyes appear bigger Selfie focus mode Take selfies that focus on your face by blurring the background 1 On the preview screen swipe upwards or downwards or...

Page 83: ...nclude as many people in the photo as possible to avoid leaving people out 1 On the preview screen swipe upwards or downwards or tap to switch to the front camera for self portraits 2 On the shooting...

Page 84: ...s The top and bottom parts of the image displayed on the preview screen may be cut out of the photo depending on the shooting conditions Customising camera settings Options for current shooting mode O...

Page 85: ...r resolution will result in higher quality videos but they will take up more memory Timer Select the length of the delay before the camera automatically takes a photo HDR rich tone Take photos with ri...

Page 86: ...the location tag setting Review pictures Set the device to show photos after capturing them Quick launch Set the device to launch the camera by pressing the Power key twice quickly This feature may n...

Page 87: ...manage images and videos by album or create stories Viewing images 1 Launch the Gallery app and tap PICTURES 2 Select an image Access additional options Apply a filter or effect Add a sticker Delete t...

Page 88: ...n the preview thumbnail 3 Tap to play the video Lock the playback screen Switch to the pop up video player Rewind or fast forward by dragging the bar Capture the current screen Skip to the previous vi...

Page 89: ...created content such as a story or a GIF the content will also be displayed While viewing an image or on the video preview screen drag upwards on the screen File details will appear You can also view...

Page 90: ...ery app and tap ALBUMS 2 Tap Hide or unhide albums 3 Select albums to hide and tap APPLY To show albums again tap Hide or unhide albums deselect albums to show and then tap APPLY Viewing stories When...

Page 91: ...ap DELETE Sharing albums Create albums and share them with your family and friends saved in your contacts They can view shared albums on devices signed in to their Samsung account such as smartphones...

Page 92: ...album to add images or videos 3 Tap ADD and tick images or videos to add 4 Tap DONE Syncing images and videos with Samsung Cloud You can sync images and videos saved in Gallery with Samsung Cloud and...

Page 93: ...d videos 1 On the Gallery screen tap and hold an image or a video to delete 2 Tick the images or videos to delete 3 Tap DELETE Multi window Introduction Multi window lets you run two apps at the same...

Page 94: ...ntly used apps 2 Swipe upwards or downwards and tap on a recent app window The selected app will launch in the upper window 3 In the lower window swipe upwards or downwards to select another app to la...

Page 95: ...ar between the app windows up or down to adjust the size of the windows When you drag the bar between the app windows to the top or bottom edge of the screen the window will be maximised Minimising th...

Page 96: ...ag upwards or downwards 3 Tap DONE The selected app window will be pinned at the top of the screen To unpin the window drag the bar between the app windows 4 In the lower window swipe upwards or downw...

Page 97: ...wipe upwards or downwards tap and hold an app window and then drag it to Drop here for pop up view The app screen will appear in the pop up view Minimise the window Close the app Maximise the window M...

Page 98: ...amsung com samsungpay Alternatively launch the Samsung Pay app and tap Help To use this feature you must sign in to your Samsung account and register your biometric data For more information refer to...

Page 99: ...er your fingerprint to use when making payments 5 Create a PIN to use when making payments This PIN will be used to verify various actions in Samsung Pay such as making payments and unlocking the app...

Page 100: ...ures 100 Making payments 1 Tap and hold a card image at the bottom of the screen and drag it upwards Alternatively launch the Samsung Pay app 2 On the cards list swipe to the left or right and select...

Page 101: ...n The verification method for payments may vary depending on the card readers Cancelling payments You can cancel payments by visiting the place where you made them On the cards list swipe to the left...

Page 102: ...y users community or view the latest Galaxy news and tips Samsung Members can help you solve any problems you might encounter while using your device Additional options Send feedback This app s availa...

Page 103: ...se a note Tap Image to insert an image by selecting from Gallery or by taking a photo Tap Voice to record a voice recording and insert it into the note Voice recording will start immediately Enter tex...

Page 104: ...d tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details Select a calendar to save the event to Attach a map Enter the location Add a n...

Page 105: ...nd tap the Sync Calendar switch to activate it For the Samsung account tap Sync settings and tap the Calendar switch to activate it To add accounts to sync with launch the Calendar app and tap Manage...

Page 106: ...etup Some features may not be available depending on the region View and manage trackers View health tips Set your daily goals and track your progress Monitor your health and fitness Compare your step...

Page 107: ...alk together set target step counts compete in challenges and view your ranking on the Steps leaderboard On the Samsung Health screen tap TOGETHER Steps The device counts the number of steps you take...

Page 108: ...ormation may be stored until the completion of such purposes You can delete personal data stored by Samsung Health by using the Reset data option in the Settings menu To delete any data you have share...

Page 109: ...os 1 Open the Samsung folder and launch the Voice Recorder app 2 Tap to start recording Speak into the microphone Tap to pause recording While making a voice recording tap BOOKMARK to insert a bookmar...

Page 110: ...nt or set a specific duration ALARM Launch the Clock app and tap ALARM Setting alarms Tap in the alarms list set an alarm time select the days on which the alarm will repeat set other various alarm op...

Page 111: ...from the globe and then tap ADD Deleting clocks Tap and hold a clock tick clocks to delete and then tap DELETE STOPWATCH 1 Launch the Clock app and tap STOPWATCH 2 Tap START to time an event To recor...

Page 112: ...calculations Launch the Calculator app Rotate the device to landscape orientation to display the scientific calculator If Auto rotate is disabled tap to display the scientific calculator To see the c...

Page 113: ...from the stations list View the list of available stations Access additional options Scan and save available stations automatically Add the current radio station to the favourites list Fine tune the f...

Page 114: ...ion you want from the stations list Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Apps into one place for easy access You can set the device to game...

Page 115: ...d Galaxy Apps will be automatically shown on the Game Launcher screen If you cannot see your games tap Add a game Removing a game from Game Launcher Tap and hold a game and tap Remove Changing the per...

Page 116: ...ch apps in a pop up window Play games in full screen Hide the buttons on the navigation bar Lock the touchscreen while the game is being played Capture screenshots Set additional features Lock some fe...

Page 117: ...he Gallery app and select an image 2 Tap and select a sharing method such as message and email When you have a communication or sharing history the people you contacted will appear on the sharing opti...

Page 118: ...l network and business apps You may require a Google account to access some apps To view more app information access each app s help menu Some apps may not be available or may be labelled differently...

Page 119: ...your content on the cloud access it from anywhere and share it with others YouTube Watch or create videos and share them with others Photos Search for manage and edit all your photos and videos from...

Page 120: ...and access the Internet or other network devices Refer toWi Fi for more information Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth enabled devices Refer to Bluetooth for...

Page 121: ...n or service provider Mobile Hotspot andTethering Use the device as a mobile hotspot to share the device s mobile data connection with other devices when the network connection is not available Connec...

Page 122: ...automatically select it from the list of networks and tap FORGET If you cannot connect to aWi Fi network properly restart your device sWi Fi feature or the wireless router Wi Fi Direct Wi Fi Direct co...

Page 123: ...Fi Direct and select a device to transfer the image to 3 Accept theWi Fi Direct connection request on the other device If the devices are already connected the image will be sent to the other device...

Page 124: ...example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other...

Page 125: ...select a device to transfer the image to If your device has paired with the device before tap the device name without confirming the auto generated passkey If the device you want to pair with is not i...

Page 126: ...select apps NFC and payment NFC enabled models Your device allows you to read near field communication NFC tags that contain information about products You can also use this feature to make payments a...

Page 127: ...e payments you must register for the mobile payment service To register or get more information about the service contact your service provider 1 On the Settings screen tap Connections and tap the NFC...

Page 128: ...n tap Connections NFC and payment and tap the switch to activate it 2 Tap the Android Beam switch to activate it 3 Select an item and touch the other device s NFC antenna to your device s NFC antenna...

Page 129: ...USB tethering to share the device s mobile data connection with a computer via USB When connected to a computer the device is used as a wireless modem for the computer Using the mobile hotspot Use yo...

Page 130: ...M card Dual SIM always on Set the device to allow incoming calls from the other SIM or USIM card during a call When this feature is enabled you may incur additional charges for call forwarding dependi...

Page 131: ...ctions More connection settings Printing Add service 2 Search for a printer plug in in Play Store 3 Select a printer plug in and install it 4 Select the printer plug in and tap the switch to activate...

Page 132: ...support MirrorLink version 1 1 or higher Connecting your device to a vehicle via MirrorLink When using this feature for the first time connect the device to aWi Fi or mobile network 1 Pair your device...

Page 133: ...ern Select a vibration pattern Notification sounds Change the notification sound Do not disturb Set the device to mute incoming calls notification sounds and media except for allowed exceptions Touch...

Page 134: ...und quality and effects Dolby Atmos tap the switch to activate it and then select a mode Before you use this feature you must connect an earphone Notifications Change the notification settings for eac...

Page 135: ...use with the full screen aspect ratio Easy mode Switch to easy mode to display larger icons and apply a simpler layout to the Home screen Icon frames Set whether to display shaded backgrounds to make...

Page 136: ...and turn it off in the morning based on your current location Custom schedule Set a specific time to apply the blue light filter Screensaver You can set to display images as a screensaver when the sc...

Page 137: ...e shaking or an impact to the device may cause an unintended input for some features using sensors Games Activate the Game Launcher Refer to Game Launcher for more information One handed mode Activate...

Page 138: ...creen is turned on or the device is not on a flat surface Easy mute Set the device to mute incoming calls or alarms by facing the device s screen downwards Swipe to call or send messages Set the devic...

Page 139: ...ifications from the second app the notifications will be displayed with to distinguish them from the first app s notifications Second app The Dual Messenger feature may not be available depending on t...

Page 140: ...device maintenance feature provides an overview of the status of your device s battery storage memory and system security You can also automatically optimise the device with a tap of your finger Batt...

Page 141: ...t shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions You may not receive notifications from some apps that u...

Page 142: ...ication section for your device on the Samsung website Managing the memory To delete residual files such as cache tap CLEAN NOW To delete files or uninstall apps that you do not use any more select a...

Page 143: ...ted Refer to Smart Lock for more information Secure lock settings Change screen lock settings for the selected lock method Clock style Change the clock type and colour on the locked screen Roaming clo...

Page 144: ...u set 1 On the Settings screen tap Lock screen Smart Lock 2 Unlock the screen using the preset screen lock method 3 Select an option and follow the on screen instructions to complete the setting Biome...

Page 145: ...er to Samsung Pass for more information Secure Folder Create a secure folder to protect your private content and apps from others Refer to Secure Folder for more information App permission monitor Set...

Page 146: ...deleted If you want to use your biometric data in apps or features you must register your biometric data again Precautions for using face recognition Before using the face recognition to unlock your...

Page 147: ...lock method create one 3 Select whether you are wearing glasses or not and tap CONTINUE 4 Hold the device with the screen facing towards you and look at the screen 5 Position your face inside the fram...

Page 148: ...face instead of using a pattern PIN or password 1 On the Settings screen tap Biometrics and security Face Recognition 2 Unlock the screen using the preset screen lock method 3 Tap the Face unlock swi...

Page 149: ...identical If you use your fingerprint as a screen lock method your fingerprint cannot be used to unlock the screen for the first time after turning on the device To use the device you must unlock the...

Page 150: ...sensor and your fingers are clean and dry The device may not recognise fingerprints that are affected by wrinkles or scars The device may not recognise fingerprints from small or thin fingers If you b...

Page 151: ...he screen Deleting registered fingerprints You can delete registered fingerprints 1 On the Settings screen tap Biometrics and security Fingerprint Scanner 2 Unlock the screen using the preset screen l...

Page 152: ...ate it 4 On the locked screen place your finger on the fingerprint recognition sensor and scan your fingerprint Samsung Pass Samsung Pass allows you to sign in to your Samsung account websites or apps...

Page 153: ...gerprint and tap NEXT to complete the Samsung Pass registration If the Add Samsung Pass to Home screen option is ticked the Samsung Pass icon will be added on the Home screen Verifying the Samsung acc...

Page 154: ...n to the website Using Samsung Pass to sign in to apps You can use Samsung Pass to easily sign in to apps that support ID and password autofill 1 Open an app that you want to sign in to 2 Enter your u...

Page 155: ...amsung Pass the site or app tab will not appear Available websites and apps may vary depending on the region or service provider Samsung is not responsible for any loss or inconvenience caused by sign...

Page 156: ...der cannot be transferred to other devices via unapproved sharing methods such as USB orWi Fi Direct Attempting to customise the operating system or modifying software will cause Secure Folder to be a...

Page 157: ...g auto lock for Secure Folder Set the device to automatically lock Secure Folder when it is not being used 1 Launch the Secure Folder app and tap Settings Auto lock Secure Folder 2 Select a lock optio...

Page 158: ...an app to use in Secure Folder 1 Launch the Secure Folder app and tap Add apps 2 Tick one or more apps installed on the device and tap ADD To install apps from Play Store or Galaxy Apps tap DOWNLOAD F...

Page 159: ...Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later Backing up data 1 Launch the Secure Folder app and tap Settings Backup and restore 2 Tap A...

Page 160: ...e Settings screen tap Cloud and accounts Regularly back up your data to a safe location such as Samsung Cloud or a computer so that you can restore it if the data is corrupted or lost due to an uninte...

Page 161: ...e information To restore backup data from Samsung Cloud using a Samsung account tap Restore data Select a device and the data types you want to restore and tap RESTORE The selected data will be restor...

Page 162: ...on lock Change the directional combination settings for unlocking the screen Direct access Set the device to launch selected accessibility menus when you press the Power key and theVolume Up key simul...

Page 163: ...ly asked questions Refer to Samsung Members for more information Report diagnostic information Set the device to automatically send the device s diagnostic and usage information to Samsung Marketing i...

Page 164: ...so schedule software updates On the Settings screen tap Software update If emergency software updates are released for your device s security and to block new types of security threats they will be in...

Page 165: ...change your device s name tap EDIT Status View various device information such as the SIM card status Wi Fi MAC address and serial number Legal information View legal information related to the devic...

Page 166: ...or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you...

Page 167: ...hed or damaged visit a Samsung Service Centre Your device freezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarti...

Page 168: ...nnected Sound echoes during a call Adjust the volume by pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you...

Page 169: ...horter over time Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launch...

Page 170: ...may not work properly Your device supports multimedia files that are authorised by your network service provider or providers of additional services Some content circulated on the Internet such as ri...

Page 171: ...e device Otherwise you cannot restore data if it is corrupted or lost Samsung is not responsible for the loss of data stored in the device A small gap appears around the outside of the device case Thi...

Page 172: ...nnected to a network properly During a Samsung Cloud s service check you cannot use Samsung Cloud Try again later Removing the battery To remove the battery contact an authorised service centre To obt...

Page 173: ...he prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc wor...

Page 174: ...all tested frequency bands Although the SAR is determined at the highest certified power level the actual SAR level of the phone while operating can be well below the maximum value This is because th...

Page 175: ...the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on...

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