Samsung SM-J210F User Manual Download

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www.samsung.com

User Manual

English. 06/2016. Rev.1.0

SM-J210F

Summary of Contents for SM-J210F

Page 1: ...www samsung com User Manual English 06 2016 Rev 1 0 SM J210F ...

Page 2: ...tion panel 27 Entering text 28 Screen capture 29 Opening apps 29 Samsung account 31 Transferring data from your previous device 33 Device and data management 36 Sharing features Applications 37 Installing or uninstalling apps 39 Phone 43 Contacts 44 Messages 47 Internet 48 Email 49 Camera 57 Gallery 59 S Planner 60 Voice Recorder 61 My Files 61 Memo 62 Clock 63 Calculator 64 USB Backup 64 Radio 66...

Page 3: ... vibrations 77 Notifications 77 Display 78 Smart Manager 80 Applications 80 Wallpaper 80 Themes 81 Lock screen and security 82 Privacy 82 Accessibility 83 Accounts 83 Google 83 Dual profile manager 84 Backup and reset 84 Language and input 85 Battery and storage 86 Date and time 86 About device Appendix 87 Troubleshooting ...

Page 4: ...er media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data services such as messaging uploading and downloading auto syncing or using location services depending on your data plan For large ...

Page 5: ...he supplied items are designed only for this device and may not be compatible with other devices Appearances and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance p...

Page 6: ...t Microphone Back key Front camera Proximity sensor Receiver Power key Multipurpose jack Touchscreen Recents key Home key Volume key Back cover Rear camera Flash GPS antenna Main antenna Smart Glow Loud speaker Headset jack ...

Page 7: ...approved screen protector is recommended Unapproved screen protectors may cause the sensors to malfunction Do not allow water to contact the touchscreen The touchscreen may malfunction in humid conditions or when exposed to water Keys Key Function Power Press and hold to turn the device on or off Press to turn on or lock the screen Recents Tap to open the list of recent apps Home Press to turn on ...

Page 8: ...r Be careful not to damage your fingernails when you remove the back cover Do not bend or twist the back cover excessively Doing so may damage the cover 2 Insert the battery with the battery s gold coloured contacts properly aligned with the device s contacts 2 1 ...

Page 9: ...Basics 9 3 Replace the back cover Removing the battery 1 Remove the back cover 2 Pull out the battery ...

Page 10: ...s damage to the device Any damage caused by misuse is not covered by the warranty 2 Plug the USB power adaptor into an electric socket 3 After fully charging disconnect the device from the charger First unplug the charger from the device and then unplug it from the electric socket Do not remove the battery before removing the charger This may damage the device To save energy unplug the charger whe...

Page 11: ...h feature when not in use Deactivate theWi Fi feature when not in use Deactivate auto syncing of apps that need to be synced such as emails Decrease the backlight time Decrease the screen brightness Battery charging tips and precautions When the battery power is low the battery icon appears empty If the battery is completely discharged the device cannot be turned on immediately when the charger is...

Page 12: ...nd then tap the switch to activate it To automatically activate power saving mode when the remaining battery power reaches the preset level tap Start power saving and select an option Ultra power saving mode Use this mode to extend the device s battery power In ultra power saving mode the device performs the following Displays colours on the screen as grey tones Restricts the available apps to ess...

Page 13: ...able depending on the service provider For more information about service availability contact your service provider 1 Remove the back cover and battery 2 Insert the SIM or USIM card with the gold coloured contacts facing downwards Insert the primary SIM or USIM card into SIM card slot 1 1 and the secondary SIM or USIM card into SIM card slot 2 2 1 2 Do not insert a memory card into the SIM card s...

Page 14: ...omising SIM or USIM cards On the Home screen tap Apps Settings More connection settings SIM card manager and select a SIM or USIM card to access the following options Icon Change the icon of the SIM or USIM card Name Change the display name of the SIM or USIM card Network mode Select a network type to use with the SIM or USIM card Setting preferred SIM or USIM cards When two cards are activated yo...

Page 15: ...corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device asks to reformat the memory card Frequent writing and erasing of data shortens the lifespan of memory cards When inserting a memory card into the device the memory card s file ...

Page 16: ...he Home screen tap Apps Settings Battery and storage Storage SD card Format FORMAT Before formatting the memory card remember to make backup copies of all important data stored in the memory card The manufacturer s warranty does not cover loss of data resulting from user actions Turning the device on and off Press and hold the Power key for a few seconds to turn on the device When you turn on your...

Page 17: ...e edges of the screen which are outside of the touch input area Leaving the touchscreen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touchscreen when you do not use the device It is recommended to use fingers when you use the touchscreen Tapping To open an app to select a menu item to press an on screen button or to enter a character using the keyboar...

Page 18: ...Basics 18 Dragging To move an item tap and hold it and drag it to the target position Double tapping Double tap on a webpage or image to zoom in Double tap again to return ...

Page 19: ... Home screen or the Apps screen to view other panels Swipe upwards or downwards to scroll through a webpage or a list of items such as contacts Spreading and pinching Spread two fingers apart on a webpage map or image to zoom in a part Pinch to zoom out ...

Page 20: ...e to the left or right or tap one of the screen indicators at the bottom of the screen A widget An app Screen indicators Favourite apps Apps screen icon A folder Home screen options On the Home screen tap and hold an empty area Customise the Home screen by adding deleting or rearranging Home screen panels You can also set the Home screen wallpaper add widgets to the Home screen and more ...

Page 21: ...en and then drag it to the Home screen To add widgets tap and hold an empty area on the Home screen tap Widgets tap and hold a widget and then drag it to the Home screen Moving items Tap and hold an item on the Home screen and then drag it to a new location You can also move frequently used apps to the shortcuts area at the bottom of the Home screen To move the item to another panel drag it to the...

Page 22: ...when a folder frame appears around the apps A new folder containing the selected apps will be created 3 Tap Enter folder name and enter a folder name To change the folder colour tap To add more apps to the folder tap and hold another app and then drag it to the folder To move apps from a folder to the Home screen tap the folder and then drag an app to the Home screen To delete apps in a folder tap...

Page 23: ...lled apps On the Home screen tap Apps to open the Apps screen To view other panels swipe to the up or down Searching for items You can search for items on the Apps screen On the Apps screen tap SEARCH and enter characters The device will search for and display the items containing the characters you entered Indicator icons Indicator icons appear on the status bar at the top of the screen The icons...

Page 24: ...ted HSDPA network connected HSPA network connected LTE network connected Wi Fi connected Bluetooth feature activated GPS activated Call in progress Missed call New text or multimedia message Alarm activated Mute mode activated Vibration mode activated Flight mode activated Error occurred or caution required Battery power level ...

Page 25: ...ng your device After setting the screen lock method the device will require an unlock code whenever unlocking it Swipe Swipe in any direction on the screen to unlock it Pattern Draw a pattern with four or more dots to unlock the screen PIN Enter a PIN with at least four numbers to unlock the screen Password Enter a password with at least four characters numbers or symbols to unlock the screen None...

Page 26: ...el drag the status bar downwards To close the notification panel swipe upwards on the screen You can use the following functions on the notification panel View more quick setting buttons Launch Settings Tap a notification and perform various actions Access the notification settings Clear all notifications Maximise brightness for better visibility in bright conditions Quick setting buttons Adjust t...

Page 27: ... change the input language to one of the supported languages Break to the next line Delete a preceding character Enter punctuation marks Enter uppercase For all caps tap it twice Enter a space Change the keyboard settings Changing the input language Tap Add input languages and then select the languages to use When you select two or more languages you can switch between the input languages by swipi...

Page 28: ...ge the keyboard settings Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inserted and tap Paste Screen capture Capture a screenshot while using the device Press and hold the Home key and the Power key simultaneously You can vie...

Page 29: ...sung website Once your Samsung account has been registered you can use apps provided by Samsung without signing in to your account Create your Samsung account with your email address To check the list of services that can be used with your Samsung account visit account samsung com For more information on Samsung accounts open the Apps screen and tap Settings Accounts Samsung account Help Registeri...

Page 30: ...ur ID or password You can find your account information when you enter the required information and security code displayed that is on the screen Removing your Samsung account When you remove your registered Samsung account from the device your data such as contacts or events will also be removed 1 On the Apps screen tap Settings Accounts 2 Tap Samsung account and tap the account to remove 3 Tap M...

Page 31: ...tch Samsung Smart Switch is not supported on some devices or computers Limitations apply Visit www samsung com smartswitch for details Samsung takes copyright seriously Only transfer content that you own or have the right to transfer Transferring data wirelessly Transfer data from your previous device to your device 1 On both devices download and install Smart Switch from Play Store 2 Place the de...

Page 32: ...is not a Samsung device back up data to a computer using a program provided by the device s manufacturer Then skip to the fifth step 3 Connect your previous device to the computer using the USB cable 4 On the computer follow the on screen instructions to back up data from the device Then disconnect your previous device from the computer 5 Connect your device to the computer using the USB cable 6 O...

Page 33: ...ot connect properly if they are connected via a USB hub Directly connect the device to the computer s USB port 1 Connect the device to the computer using the USB cable 2 Open the notification panel and then tap Transferring media files via USB Transferring media files If the computer cannot recognise your device tap Transferring images 3 Tap ALLOW to permit the computer to access your device s dat...

Page 34: ...Switch Connect the device to a computer and update the device to the latest software 1 On the computer visit www samsung com smartswitch to download and install Smart Switch 2 On the computer launch Smart Switch 3 Connect the device to the computer using a USB cable 4 If a software update is available follow the on screen instructions to update the device Do not turn off the computer or disconnect...

Page 35: ...re data using a Samsung account tap Restore Current data will be deleted from the device to restore the selected items Using a Google account On the Apps screen tap Settings Backup and reset Back up my data for the Google account and then tap the switch to activate it Tap Backup account and select an account as the backup account To restore data using a Google account tap the Automatic restore swi...

Page 36: ... the Apps screen 2 Select an image 3 Tap Share and select a sharing method such as Bluetooth and email You can also use the following option Print Print content using the printer plug ins installed on the device 4 Follow the on screen instructions to share the image with others When the image is sent to the recipients devices a notification will appear on their devices Tap the notification to view...

Page 37: ...NSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap MORE Settings Auto update apps and then select an option Play Store Purchase and download apps Tap Play Store on the Apps screen Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it To downloa...

Page 38: ...cess or use information on your device When you open an app a pop up window may appear and request access to certain features or information Tap ALLOW on the pop up window to grant permissions to the app To view your app permission settings open the Apps screen and tap Settings Applications Application manager Select an app and tap Permissions You can view the app s permissions list and change its...

Page 39: ... screen 2 Enter a phone number If the keypad does not appear on the screen tap to open the keypad 3 Tap or to make a voice call or tap to make a video call Add the number to the contacts list Preview the phone number View the contacts list Hide the keypad Delete a preceding character Access additional options ...

Page 40: ...the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making calls from the locked screen On the locked screen drag outside the large circle Making calls from call logs or contacts list Tap CONTACTS and then swipe to the right on a contact or a phone number to make a call Making an international call 1 Tap to open the keypad if the keypad d...

Page 41: ...sed the icon appears on the status bar Open the notification panel to view the list of missed calls Blocking phone numbers Block calls from specific numbers added to your block list 1 On the Apps screen tap Phone MORE Settings Block list 2 Tap LOG or CONTACTS to select contacts and tap To manually enter a number tap Enter phone number and then enter a phone number When blocked numbers try to conta...

Page 42: ... device Speaker Activate or deactivate the speakerphone When using the speakerphone keep the device away from your ears Keypad Hide Open or close the keypad Mute Turn off the microphone so that the other party cannot hear you End the current call During a video call Tap the screen to use the following options MORE Access additional options Switch Switch between the front and rear cameras End the c...

Page 43: ...phone number to the contacts list from the keypad open the Apps screen and tap Phone If the keypad does not appear on the screen tap to open the keypad Enter the number and tap Add to contacts To add a phone number to the contacts list from received calls open the Apps screen and tap Phone Hide a contact CREATE CONTACT Importing contacts Import contacts from storage services to your device On the ...

Page 44: ...eld at the top of the contacts list and enter search criteria Once a contact is selected take one of the following actions Add to favourite contacts Make a voice or video call Compose a message Compose an email Sharing contacts You can share contacts with others by using various sharing options 1 Tap Contacts on the Apps screen 2 Tap MORE Share 3 Tick contacts and tap SHARE 4 Select a sharing meth...

Page 45: ...ional options Enter a message Select contacts from the contacts list Enter recipients Attach files Select a SIM or USIM card 4 Tap or to send the message Viewing messages Messages are grouped into message threads by contact You may incur additional charges for receiving messages when you are roaming 1 Tap Messages on the Apps screen 2 On the messages list select a contact 3 View your conversation ...

Page 46: ... messages including blocked phrases you will not be notified To view blocked messages tap MORE Settings Block messages Blocked messages Setting the message notification You can change notification sound display options and more 1 Tap Messages on the Apps screen 2 Tap MORE Settings Notifications and then tap the switch to activate it 3 Change the notification settings Notification sound Change the ...

Page 47: ...t Introduction Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently Browsing webpages 1 Tap Internet on the Apps screen 2 Tap the address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen Open the homepage Move to the previously visited page Open the browser s t...

Page 48: ...nge your password or the lock method Tap MORE Settings Privacy Secret mode security Change password Deactivating secret mode In the toolbar at the bottom of the screen tap Tabs DISABLE SECRET Alternatively close the Internet app Email Setting up email accounts Set up an email account when opening Email for the first time 1 Tap Email on the Apps screen 2 Enter the email address and password and the...

Page 49: ...ed To enable email syncing tap MORE Settings your account name and then tap the Sync account switch to activate it Camera Introduction Take photos and record videos using various modes and settings Basic shooting You can take photos or record videos View your photos and videos in Gallery Tap Camera on the Apps screen Camera etiquette Do not take photos or record videos of other people without thei...

Page 50: ...e centre of the screen tap Camera settings Quick settings Record a video Take a photo Switch between the front and rear cameras Shooting modes Preview thumbnail Current mode On the preview screen swipe to the right to access the list of shooting modes Or swipe to the left to view photos and videos you have captured The preview screen may vary depending on the shooting mode and which camera is bein...

Page 51: ...ity features are activated Locking the focus and exposure Strong light dark contrast and the subject being outside the auto focus area may make it difficult to achieve an appropriate exposure Lock the focus or exposure and then take a photo Tap and hold the area to focus the AF AE frame will appear on the area and the focus and exposure setting will be locked The setting remains locked even after ...

Page 52: ...This determines how much light the camera s sensor receives For low light situations use a higher exposure Panorama Take a series of photos horizontally or vertically and then stitch them together to create a wide scene On the preview screen tap MODE Panorama To get the best shots using panorama mode follow these tips Move the camera slowly in one direction Keep the image within the frame on the c...

Page 53: ...eview screen tap MODE Sports Selfie Take self portraits with the front camera 1 On the preview screen tap to switch to the front camera for self portraits 2 Tap MODE Selfie 3 Face the front camera lens 4 When the device detects your face tap the screen to take a photo of yourself To take a photo using your palm tap and tap the Gesture control switch to activate it Show your palm to the front camer...

Page 54: ...camera After recognising your palm a countdown timer will appear When the time is up the device will take a photo 5 Slowly swivel the device left and then right or vice versa to take a wide self portrait The device will take additional photos when the white frame moves to each end of the viewfinder window Make sure to keep the white frame inside the viewfinder window The subjects should remain sti...

Page 55: ...s On the preview screen use the following quick settings The available options may vary depending on the shooting mode and which camera is being used Select a filter effect to use when taking photos or recording videos Select a metering method This determines how light values are calculated Centre weighted uses the light in the centre portion of the shot to calculate the exposure of the shot Spot ...

Page 56: ...ne when taking photos with the front camera Grid lines Display viewfinder guides to help composition when selecting subjects Location tags Attach a GPS location tag to the photo GPS signal strength may decrease in locations where the signal is obstructed such as between buildings or in low lying areas or in poor weather conditions Your location may appear on your photos when you upload them to the...

Page 57: ...tos and videos stored in the device Viewing images 1 Tap Gallery on the Apps screen 2 Select an image Access additional options Move to the previous screen Share the image with others Delete the image Modify the image To hide or show the menus tap the screen ...

Page 58: ...and hold to fast forward Access additional options Pause and resume playback Adjust the volume Deleting images or videos Deleting an image or a video Select an image or a video and tap Delete at the bottom of the screen Deleting multiple images and videos 1 On the main Gallery screen tap and hold an image or a video to delete 2 Tick the images or videos to delete 3 Tap DELETE Sharing images or vid...

Page 59: ...p S Planner on the Apps screen 2 Tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 3 Enter event details Select a calendar to use or sync with Enter the location of the event Enter a title Set a start and end date for the event Add more details Set an alarm 4 Tap SAVE to save the event ...

Page 60: ...Apps screen and tap S Planner MORE Manage calendars Add account Then select an account to sync with and sign in When an account is added it will appear on the list Voice Recorder Use this app to record or play voice memos 1 On the Apps screen tap Voice Recorder 2 Tap to start recording Speak into the microphone Tap to pause recording While making a voice recording tap BOOKMARK to insert a bookmark...

Page 61: ...d organise them by category On the Apps screen tap Memo Composing memos Tap on the memos list and enter a memo While composing a memo use the following options Tasks Add tick boxes at the beginning of each row to create a list of tasks Image Insert images Voice Make a voice recording to insert To save the memo tap SAVE To edit a memo tap a memo and then tap the content of the memo Searching for me...

Page 62: ...time input field To set an alarm with various alarm options set alarm options under the time input field and then tap SAVE To activate or deactivate alarms tap the clock icon next to the alarm in the alarms list Stopping alarms Tap DISMISS to stop an alarm If you have previously enabled the snooze option tap SNOOZE to repeat the alarm after a specified length of time Deleting alarms Tap on an alar...

Page 63: ...and then tap START To open the keypad to enter the duration tap the duration input field 3 Tap DISMISS when the timer goes off Calculator Perform simple or complex calculations Tap Calculator on the Apps screen Rotate the device to landscape orientation to display the scientific calculator If Auto rotate is disabled tap to display the scientific calculator To see the calculation history tap HISTOR...

Page 64: ...USB storage device via a USB On The Go OTG cable To set the device to automatically back up data when an external USB storage is connected tap SETTINGS and tap the Auto backup switch to activate it Radio Listening to the FM radio Tap Radio on the Apps screen Before you use this app you must connect a headset which serves as the radio antenna The FM radio scans and saves available stations automati...

Page 65: ... to the favourites list Fine tune the frequency View the list of favourite stations Record a song from the FM radio Turn the FM radio on or off Enter radio station frequency manually Search for an available radio station Scanning radio stations Tap Radio on the Apps screen Tap STATIONS SCAN and then select a scan option The FM radio scans and saves available stations automatically Select the radio...

Page 66: ... you want to select other contact or application you can tap the ring for alerts and then select it Tap EDIT to change the colour of the Smart glow or delete the selected contact or application The colours in priority alerts may not match with the actual colours shown on the Smart glow Setting usage alerts Tap Usage alerts and tap the switch to activate it To set the usage alerts for low battery d...

Page 67: ...labelled differently depending on the region or service provider Chrome Search for information and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search for locations and view location information for various places Play Music Discover listen to and share music on your device You can upload music collections stored on your device to the ...

Page 68: ... others Photos Search for manage and edit all your photos and videos from various sources in one place Hangouts Chat with your friends individually or in groups and use images emoticons and video calls while you are chatting Google Search quickly for items on the Internet or your device Voice Search Search quickly for items by saying a keyword or phrase ...

Page 69: ... and access the Internet or other network devices Turn offWi Fi to save the battery when not in use 1 On the Settings screen tap Wi Fi and then tap the switch to activate it 2 Select a network from theWi Fi networks list Networks that require a password appear with a lock icon 3 Tap CONNECT Once the device connects to aWi Fi network the device will reconnect to that network each time it is availab...

Page 70: ...ons request Sending and receiving data You can share data such as contacts or media files with other devices The following actions are an example of sending an image to another device 1 Tap Gallery on the Apps screen 2 Select an image 3 Tap Share Wi Fi Direct and select a device to transfer the image to 4 Accept theWi Fi Direct connection request on the other device If the devices are already conn...

Page 71: ...urposes for example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Bluetooth and then tap the switch to activate it The detected devices are listed 2 Select a device to pair with If the device you want to pai...

Page 72: ...oth and then select a device to transfer the image to If your device has paired with the device before tap the device name without confirming the auto generated passkey If the device you want to pair with is not in the list request that the device turns on its visibility option 4 Accept the Bluetooth connection request on the other device Unpairing Bluetooth devices 1 Tap Bluetooth on the Settings...

Page 73: ... data usage Refer to Activating ultra data saving mode for more information To change the monthly reset date for the monitoring period tap Change cycle Limiting data usage Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit 1 On the Settings screen tap Data usage and tap the Set mobile data limit switch to act...

Page 74: ...the SIM card settings Refer to Using dual SIM or USIM cards for more information Mobile hotspot and tethering Use the device as a mobile hotspot to share the device s mobile data connection with other devices when the network connection is not available Connections can be made viaWi Fi USB or Bluetooth Printing Configure settings for printer plug ins installed on the device You can search for avai...

Page 75: ...ings screen tap More connection settings Printing Download plug in 2 Search for a printer plug in in Play Store 3 Select a printer plug in and install it 4 Select a printer plug in and tap the switch to activate it The device searches for printers that are connected to the sameWi Fi network as your device To add printers manually tap MORE Add printer ADD PRINTER To change print settings tap MORE P...

Page 76: ...transfer speeds the device may use only the fastest connection This feature supports HypertextTransmission Protocol HTTP 1 1 and Hypertext Transmission Protocol Secure HTTPS The feature cannot be used with other protocols such as FTP Sounds and vibrations Change settings for various sounds on the device On the Settings screen tap Sounds and vibrations Sound mode Set the device to use sound mode or...

Page 77: ...tifications from the selected app Set as priority Display notifications at the top of the notification panel and include them in the allowed list when Do not disturb is activated Previews in pop ups Display notification previews in pop up windows Hide on lock screen Hide notifications from the selected app when the device is locked Hide content on lock screen Hide the content of notifications from...

Page 78: ... and system security You can also automatically optimise the device with one tap of your finger The Smart manager allows you to easily optimise your device and ultra data saving mode helps you manage your mobile data usage Using the quick optimisation feature On the Settings screen tap Smart Manager CLEAN ALL The quick optimisation feature improves device performance through the following actions ...

Page 79: ...attery usage for each app tap DETAILS for the app power saving and tap the switch to activate it Storage Check the status of the used and available memory On the Settings screen tap Smart Manager Storage Managing the memory To delete residual files such as cache tap DELETE To delete files or uninstall apps that you do not use any more tap DETAILS for the user data and select a category Then tick i...

Page 80: ...p Smart Manager 2 Swipe to the left tap Ultra data saving and then tap the switch to activate it You can change the data usage monitoring period On the Settings screen tap Data usage Change cycle Applications Manage the device s apps and change their settings On the Settings screen tap Applications Application manager View and manage the apps on your device Default applications Select a default se...

Page 81: ...st or stolen device Unknown sources Set the device to allow the installation of apps from unknown sources Encrypt device Encrypt your device s data to prevent others from accessing it if the device is lost or stolen To use your encrypted device you must decrypt the device s data every time you turn on the device You can set whether your device s data will be decrypted automatically or whether an u...

Page 82: ...ccessibility Vision Customise the settings to improve accessibility for visually impaired users Hearing Customise the settings to improve accessibility for users with hearing impairment Dexterity and interaction Customise the settings to improve accessibility for users who have reduced dexterity Direct access Set the device to open selected accessibility menus when you press the Home key three tim...

Page 83: ...uctions to complete the account setup To sync content with your accounts select an account and select items to sync Removing accounts On the Settings screen tap Accounts select an account name select the account to remove and then tap MORE Remove account Google Configure settings for some features provided by Google On the Settings screen tap Google Dual profile manager Create and manage two separ...

Page 84: ...gs Return the device s settings to the factory default settings without deleting data Reset network settings Return the network connection settings to the factory default settings Factory data reset Reset settings to the factory default values and delete all data Language and input Select device languages and change settings such as keyboards and voice input types Some options may not be available...

Page 85: ...ngs for power saving mode Refer to Power saving mode for more information Ultra power saving mode Extend standby time and reduce battery consumption by displaying a simpler layout and allowing limited access to an app Refer to Ultra power saving mode for more information App power saving Save battery power by optimising the battery usage for each app Percentage on status bar Set the device to disp...

Page 86: ...r removed from the device the time and date is reset Automatic date and time Automatically update the time and date when moving across time zones When this feature is deactivated you can manually set the date time and time zone Use 24 hour format Display time in 24 hour format About device Access device information edit the device name or update device software On the Settings screen tap About dev...

Page 87: ...N incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signals or poor reception you may lose reception Move to another area a...

Page 88: ...d or damaged visit a Samsung Service Centre Your device freezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power ke...

Page 89: ...nected Sound echoes during a call Adjust the volume by pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service provid...

Page 90: ...device is hot to the touch When you use apps that require more power or use apps on your device for an extended period of time your device may feel hot to the touch This is normal and should not affect your device s lifespan or performance If the device overheats or feels hot for a prolonged period do not use it for a while If the device continues to overheat contact a Samsung Service Centre Error...

Page 91: ... supported by the device If a file format is not supported such as DivX or AC3 install an app that supports it To confirm the file formats that your device supports visit www samsung com Your device supports photos and videos captured with the device Photos and videos captured by other devices may not work properly Your device supports multimedia files that are authorised by your network service p...

Page 92: ...work to find your current location in these situations Data stored in the device has been lost Always make backup copies of all important data stored in the device Otherwise you cannot restore data if it is corrupted or lost Samsung is not responsible for the loss of data stored in the device A small gap appears around the outside of the device case This gap is a necessary manufacturing feature an...

Page 93: ... storing in any information storage and retrieval system without the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance All o...

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