Samsung SM-J100DD User Manual Download

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www.samsung.com

User Manual

English (EU). 01/2015. Rev.1.0

SM-J100F
SM-J100G
SM-J100H/DD

SM-J100FN
SM-J100H
SM-J100H/DS

Summary of Contents for SM-J100DD

Page 1: ...www samsung com User Manual English EU 01 2015 Rev 1 0 SM J100F SM J100G SM J100H DD SM J100FN SM J100H SM J100H DS ...

Page 2: ...nstalling or uninstalling apps 30 Entering text 32 Screen capture 32 My Files 33 Power saving feature 33 Viewing help information Network connectivity 34 Mobile data 34 Wi Fi 35 Tethering and Mobile hotspot Personalising 37 Managing the Home and Apps screens 39 Setting wallpaper and ringtones 40 Changing the screen lock method 41 Transferring data from your previous device 41 Setting up accounts P...

Page 3: ... 82 DEVICE 85 PERSONAL 87 SYSTEM Troubleshooting Messages email 48 Messages 50 Email Camera 52 Basic shooting 53 Shooting modes 55 Camera settings Gallery 57 Viewing content on the device Useful apps and features 58 S Planner 59 Internet 60 Video 61 Clock 63 Calculator 63 Memo 64 Voice Recorder 65 Radio 66 Google apps Connecting with other devices 68 Bluetooth 70 Wi Fi Direct 72 NFC NFC enabled mo...

Page 4: ...r apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data services such as messaging uploading and downloading auto...

Page 5: ...t 5 Instructional icons Warning situations that could cause injury to yourself or others Caution situations that could cause damage to your device or other equipment Note notes usage tips or additional information ...

Page 6: ...rances and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subje...

Page 7: ...k Multipurpose jack Home button Recent apps button Power button Earpiece Back button Proximity sensor Volume button NFC antenna NFC enabled models Speaker GPS antenna SM J100H SM J100H DD SM J100H DS Rear camera Flash Main antenna GPS antenna SM J100F SM J100FN SM J100G Back cover ...

Page 8: ...The touch screen may malfunction in humid conditions or when exposed to water Buttons Button Function Power Press and hold to turn the device on or off Press to turn on or lock the screen Recent apps Tap to open the list of recent apps Tap and hold to access additional options for the current screen Home Press to turn on the screen while the screen is locked Press to return to the Home screen Pres...

Page 9: ...he included battery Only microSIM cards work with the device Some LTE services may not be available depending on the service provider For more information about service availability contact your service provider 1 Remove the back cover Be careful not to damage your fingernails when you remove the back cover Do not bend or twist the back cover excessively Doing so may damage the cover ...

Page 10: ...1 2 Single SIM models Insert the SIM or USIM card with the gold coloured contacts facing downwards Do not insert a memory card into the SIM card slot If a memory card happens to be lodged in the SIM card slot take the device to a Samsung Service Centre to remove the memory card Use caution not to lose or let others use the SIM or USIM card Samsung is not responsible for any damages or inconvenienc...

Page 11: ...Getting started 11 3 Insert the battery 2 1 4 Replace the back cover ...

Page 12: ...etting started 12 Removing the SIM or USIM card and battery 1 Remove the back cover 2 Pull out the battery 3 Dual SIM models Pull out the SIM or USIM card Single SIM models Pull out the SIM or USIM card ...

Page 13: ...e notifications panel and then select a card Charging the battery Use the charger to charge the battery before using it for the first time A computer can be also used to charge the battery by connecting them via the USB cable Use only Samsung approved chargers batteries and cables Unapproved chargers or cables can cause the battery to explode or damage the device When the battery power is low the ...

Page 14: ...e used while it is charging but it may take longer to fully charge the battery If the device receives an unstable power supply while charging the touch screen may not function If this happens unplug the charger from the device While charging the device may heat up This is normal and should not affect the device s lifespan or performance If the battery gets hotter than usual the charger may stop ch...

Page 15: ... avoid wasting power The charger should remain close to the electric socket and easily accessible while charging Reducing the battery consumption Your device provides options that help you save the battery power By customising these options and deactivating features in the background you can use the device longer between charges When you are not using the device switch to sleep mode by pressing th...

Page 16: ...r corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device asks to reformat the memory card Frequent writing and erasing of data shortens the lifespan of memory cards When inserting a memory card into the device the memory card s fil...

Page 17: ...d or can damage the memory card or device Samsung is not responsible for losses that result from the misuse of damaged memory cards including the loss of data Formatting the memory card A memory card formatted on a computer may not be compatible with the device Format the memory card on the device On the Home screen tap Settings Storage Format SD card Format SD card Erase everything Before formatt...

Page 18: ...d directions from authorised personnel in areas where the use of wireless devices is restricted such as aeroplanes and hospitals Locking and unlocking the screen Pressing the Power button turns off the screen and locks it Also the screen turns off and automatically locks if the device is not used for a specified period To unlock the screen press the Power button or the Home button and flick your f...

Page 19: ...ertips The device may not recognise touch inputs close to the edges of the screen which are outside of the touch input area Leaving the touch screen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touch screen when you do not use the device It is recommended to use fingers when you use the touch screen Tapping To open an app to select a menu item to pres...

Page 20: ...hold an item or the screen for more than 2 seconds to access available options Dragging To move an item tap and hold it and drag it to the target position Double tapping Double tap on a webpage or image to zoom in Double tap again to return ...

Page 21: ...he Home screen or the Apps screen to see another panel Flick up or down to scroll through a webpage or a list of items such as contacts Spreading and pinching Spread two fingers apart on a webpage map or image to zoom in a part Pinch to zoom out ...

Page 22: ... and more Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen To view other panels scroll left or right or tap one of the screen indicators at the bottom of the screen To customise the Home screen refer to Managing the Home screen A widget An app A screen indicator A folder Favourite apps ...

Page 23: ...Basics 23 Home screen options On the Home screen tap and hold an empty area or pinch your fingers together to access the available options ...

Page 24: ...ewly installed apps On the Home screen tap to open the Apps screen To view other panels scroll left or right or select a screen indicator at the bottom of the screen To customise the Apps screen refer to Managing the Apps screen Access additional options An app Screen indicators ...

Page 25: ...n Meaning No signal Signal strength Currently accessing SIM or USIM card dual SIM models Roaming outside of normal service area GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA network connected LTE network connected LTE enabled models Wi Fi connected Bluetooth feature activated GPS activated Call in progress Missed call Connected to computer No SIM...

Page 26: ...fications panel When you receive new notifications such as messages or missed calls indicator icons appear on the status bar To see more information about the icons open the notifications panel and view the details To open the notifications panel drag the status bar downwards To close the notifications panel drag the bar from the bottom of the screen upwards ...

Page 27: ...ns on the notifications panel open the Apps screen and tap Settings Display Notification panel Tap and hold an item and then drag the item to another location Using the quick setting buttons You can activate or deactivate some features on the notifications panel Tap the following options to activate or deactivate them You can view more detailed settings if you tap and hold a button Wi Fi Refer toW...

Page 28: ...ure the device automatically syncs apps such as calendar or email Flight mode Refer to Flight mode for more information Opening apps On the Home screen or the Apps screen select an app icon to open it To open the list of recently used apps tap and select an app icon to open Closing an app Tap and drag an app icon to the left or right to close it To close all running apps tap Installing or uninstal...

Page 29: ... tap to search for a keyword Select an app to view information about it To download free apps tap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Managing apps Uninstalling or disabling apps To disable default apps open the Apps screen and tap Uni...

Page 30: ...ll downloaded apps Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages create memos and more Text entry is not supported in some languages To enter text you must change the input language to one of the supported languages Delete a preceding character Enter uppercase For all caps tap it twice Enter punctuation marks Enter a space Change the keyboard s...

Page 31: ... Tap and hold to use various functions Other icons may appear instead of depending on the last function that was used Change the keyboard settings Enter emoticons Enter text by voice Change the language Open the keyboard Start or pause entering text by voice Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The ...

Page 32: ...folder After capturing a screenshot you can edit the image and share it with others It is not possible to capture a screenshot while using some apps My Files Use this app to access various files stored in the device Tap My Files on the Apps screen Access additional options View the download history Search for files or folders View files by categories View files stored in the device ...

Page 33: ...ctivate it To add an app to the Home screen tap and select an app To remove an app from the Home screen tap Remove select an app with and then tap OK To change the settings for ultra power saving mode such as network connectivity or sound tap Settings To deactivate ultra power saving mode tap Disable ultra power saving mode The estimated maximum standby time shows the time remaining before the bat...

Page 34: ...twork to use the Internet or share media files with other devices Refer toWi Fi for additional options Turn offWi Fi to save the battery when not in use 1 On the Apps screen tap Settings Wi Fi and then tap the Wi Fi switch to activate it 2 Select a network from theWi Fi networks list Networks that require a password appear with a lock icon 3 Tap Connect Once the device connects to aWi Fi network t...

Page 35: ...e hotspot to share your device s mobile data connection with other devices 1 On the Apps screen tap Settings Tethering and Mobile hotspot 2 Tap the Mobile hotspot switch to activate it appears on the status bar Other devices can find your device in theWi Fi networks list To set a password for the mobile hotspot tap Configure hotspot and select the level of security Then enter a password and tap Sa...

Page 36: ...nnection with other devices via Bluetooth Ensure that the computer that you connect to supports the Bluetooth feature 1 Pair your device with the other device via Bluetooth Refer to Pairing with other Bluetooth devices for more information 2 On the Apps screen of your device tap Settings Tethering and Mobile hotspot 3 Tick Bluetooth tethering 4 On the connected device open the Bluetooth settings s...

Page 37: ...d an item on the Home screen and then drag it to a new location To move the item to another panel drag it to the side of the screen You can also move frequently used apps to the shortcuts area at the bottom of the Home screen To remove an item tap and hold the item Then drag it to Remove that appears at the top of the screen Creating a folder 1 On the Home screen tap and hold an app and then drag ...

Page 38: ...screen tap Managing the Apps screen Changing the sorting method On the Apps screen tap View as and select a sorting method Hiding apps Hide apps that you do not want to see on the Apps screen On the Apps screen tap Hide apps select apps and then tap Done To display hidden apps tap Show hidden apps select apps and then tap Done Moving items On the Apps screen tap Edit Tap and hold an item and drag ...

Page 39: ...e SIM or USIM cards Changing ringtones Change ringtones for incoming calls and notifications On the Apps screen tap Settings Sound Dual SIM models To set a ringtone for incoming calls tap Ringtones a SIM or USIM card Ringtones select a ringtone and then tap Done To use a song stored in the device or in your account as a ringtone tap Add To set a ringtone for notifications tap Ringtones a SIM or US...

Page 40: ...lock code is forgotten take the device to a Samsung Service Centre to reset it Pattern Draw a pattern by connecting four dots or more and then draw the pattern again to verify it Set a backup PIN to unlock the screen when you forget the pattern PIN A PIN consists of numbers only Enter at least four numbers and then enter the password again to verify it Password A password consists of characters an...

Page 41: ...up data to the computer via Samsung Kies Refer to Connecting with Samsung Kies for more information Setting up accounts Adding accounts Some apps used on your device require a registered account Create accounts to have the best experience with your device On the Apps screen tap Settings Accounts Add account and select an account service Then follow the on screen instructions to complete the accoun...

Page 42: ...umber and then tap or to make a voice call or tap to make a video call Access additional options Preview the phone number View favourite contacts Delete a preceding character View the contacts list View call and message logs Add the number to the contacts list Enter the number using the keypad ...

Page 43: ...cts list Tap Logs or Contacts select a contact or a phone number and then tap or Making an international call Tap Keypad Dual SIM models Tap and hold 0 until the sign appears Enter the country code area code and phone number and then tap or To block outgoing international calls tap Settings Call Additional settings a SIM or USIM card Call barring Then select a call type and tick International call...

Page 44: ...us bar Open the notifications panel to view the list of missed calls Alternatively on the Apps screen tap Phone Logs to view missed calls Options during calls During a voice call The following actions are available Add call Dial a second call Keypad Open the keypad End call End the current call Speaker Activate or deactivate the speakerphone When using the speakerphone speak into the microphone at...

Page 45: ...o call Tap the screen to use the following options Switch Switch between the front and rear cameras Mute Turn off the microphone so that the other party cannot hear you End call End the current call Tap to view more options ...

Page 46: ...erring data from your previous device for more information Creating contacts manually 1 On the Apps screen tap Contacts Contacts 2 Tap and enter contact information Add an image Add or delete a contact field 3 Tap Save To add a phone number to the contacts list from the keypad tap Keypad enter the number and then tap Add to contacts ...

Page 47: ...ap the search field at the top of the contacts list and enter search criteria Once a contact is selected take one of the following actions Add to favourite contacts Make a voice or video call Compose a message Compose an email Adding shortcuts for contacts to the Home screen Add shortcuts to contacts that you frequently communicate with on the Home screen 1 On the Apps screen tap Contacts Contacts...

Page 48: ...y incur additional charges for sending or receiving messages when you are roaming 1 Tap Messages on the Apps screen 2 Tap 3 Add recipients and enter a message Dual SIM models Access additional options Enter a message Select contacts from the contacts list Enter recipients Attach files Send the message ...

Page 49: ...age 4 Dual SIM models Tap or to send the message Single SIM models Tap to send the message Viewing incoming messages Incoming messages are grouped into message threads by contact Select a contact to view the person s messages You may incur additional charges for sending or receiving messages when you are roaming While viewing a message tap to view more options ...

Page 50: ...lete the setup To set up another email account tap Manage accounts If you have more than one email account you can set one as the default account Tap Manage accounts Set as default account Sending emails Tap Email on the Apps screen Tap at the bottom of the screen to compose a message Add a CC or BCC Add recipients Add recipients from the contacts list Enter a message Enter a subject Send the mess...

Page 51: ...ieved To manually retrieve new messages tap Tap a message to read Open attachments Reply to the message Add this email address to the contacts list or view other options Mark the message as a reminder Reply to all recipients Forward the message Go to the previous or next message Delete the message Access additional options ...

Page 52: ...g mode Start recording a video Take a photo View photos and videos you have captured Display current mode Switch between the front and rear cameras Change camera settings The camera automatically shuts off when unused Make sure that the lens is clean Otherwise the device may not work properly in some modes that require high resolutions The front camera lens is suitable for taking wide angle photos...

Page 53: ...provider Camera etiquette Do not take photos or record videos of other people without their permission Do not take photos or record videos where legally prohibited Do not take photos or record videos in places where you may violate other people s privacy Shooting modes Auto Use this mode to allow the camera to evaluate the surroundings and determine the ideal mode for the photo On the Apps screen ...

Page 54: ...mpty sky or a plain wall Selfie Use this mode to take a self portrait using the front camera 1 On the Apps screen tap Camera 2 Tap to use the front camera 3 Show your palm to the screen or tap to take a photo of yourself Best photo Use this mode to take a series of photos and save the best one To view other photos in the series scroll left or right The device recommends the best photo and identifi...

Page 55: ...r recording videos Select a resolution Use higher resolution for higher quality But it takes up more memory To use more options tap Focus mode Select a focus mode Auto focus is camera controlled Macro is for very close objects Exposure value Change the exposure value This determines how much light the camera s sensor receives For low light situations use a higher exposure ISO Select an ISO value T...

Page 56: ... Location tags Set the device to attach the location tag to the photo To improve GPS signals avoid shooting in locations where the signal may be obstructed such as between buildings or in low lying areas or in poor weather conditions When you share a photo with the location tag attached the location information may be exposed to others Storage location Select the memory location for storage Grid l...

Page 57: ... image or a video Video files show the icon on the preview thumbnail To hide or show the menu bar and the preview thumbnails tap the screen Access additional options Delete the image Modify the image Move to the previous screen Send the image to others Image and video preview thumbnails ...

Page 58: ... and tap 3 Select either event or task and enter details Add event Set a start and end date for an event You can set an optional repeat setting Add task Add a task to do on a specific date You can set an optional priority setting Enter a title Enter the location of the event Add more details Set a reminder for the event Select a calendar to use or sync with Select an item Set a start and end date ...

Page 59: ...Apps screen tap Settings Accounts and then select an account service Internet 1 Tap Internet on the Apps screen 2 Tap the address field To change the search engine tap the search engine icon next to the web address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen Bookmark the current webpage Read an article in reading...

Page 60: ...lay Move forwards or backwards by dragging the bar Change screen ratio Skip to the previous video Tap and hold to move backwards quickly Skip to the next video Tap and hold to move forwards quickly Access additional options Pause and resume playback Rotate the screen s orientation Adjust the volume ...

Page 61: ...imes for the alarm to repeat after the preset time Smart alarm Set a time and tone for the smart alarm A smart alarm starts at a low volume a few minutes before a preset alarm is scheduled to sound The volume of the smart alarm increases gradually until you turn it off or the preset alarm sounds Stopping alarms Drag outside the large circle to stop an alarm If you have previously enabled the snooz...

Page 62: ...ities list Deleting clocks Tap Select select clocks and then tap Stopwatch On the Apps screen tap Clock Stopwatch Tap Start to time an event Tap Lap to record lap times Tap Stop to stop timing To clear lap times tap Reset Timer On the Apps screen tap Clock Timer Set the duration and then tap Start Drag outside the large circle when the timer goes off ...

Page 63: ...mo Use this app to create memos and organise them by category Tap Memo on the Apps screen Composing memos Tap on the memos list and enter a memo While composing a memo use the following options Create or set a category Insert images Make a voice recording to insert To save the memo tap Save To edit a memo tap a memo and then tap the content of the memo Searching for memos Tap on the memos list and...

Page 64: ...he microphone Tap to pause recording To cancel recording tap Tap to finish recording Display the list of voice memos Access additional options Start recording Recording elapsed time Playing voice memos Tap Voice Recorder on the Apps screen Tap and select a voice memo to play Pause or resume playback Skip to the previous or next voice memo ...

Page 65: ...t time Tap to turn on the FM radio Select the radio station you want from the stations list and tap to return to the FM radio screen View the list of available stations Fine tune the frequency Enter radio station frequency manually Record a song from the FM radio View the list of favourite stations Access additional options Add the current radio station to the favourites list Adjust the volume Sea...

Page 66: ...g up accounts for more information To view more app information open the each app s main screen and tap Help Some apps may not be available or may be labelled differently depending on the region or service provider Chrome Search for information and browse webpages Gmail Send or receive emails via the Google Mail service Google Share your news and follow updates that your family friends and others ...

Page 67: ...ore your content on the cloud access it from anywhere and share it with others YouTube Watch or create videos and share them with others Photos Manage photos albums and videos that you have saved on the device and uploaded to Google Hangouts Chat with your friends individually or in groups and use images emoticons and video calls while you are chatting Google Search quickly for items on the Intern...

Page 68: ...he devices the operating distance may be reduced Some devices especially those that are not tested or approved by the Bluetooth SIG may be incompatible with your device Do not use the Bluetooth feature for illegal purposes for example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth ...

Page 69: ...a such as contacts or media files with other Bluetooth devices The following actions are an example of sending an image to another device Sending an image 1 On the Apps screen tap Gallery 2 Select an image 3 Tap Bluetooth and then select a device to transfer the image to If the device you want to pair with is not in the list request that the device turns on its visibility option Or set your device...

Page 70: ...irect connects devices directly via aWi Fi network without requiring an access point Connecting to other devices 1 On the Apps screen tap Settings Wi Fi and then tap the Wi Fi switch to activate it 2 Tap Wi Fi Direct The detected devices are listed 3 Select a device to connect to To connect to multiple devices tap Multi connect To change the device name tap Rename device 4 Accept theWi Fi Direct a...

Page 71: ...i Fi Direct and then select a device to transfer the image to 4 Accept theWi Fi Direct authorisation request on the other device Receiving an image When another device sends you an image accept theWi Fi Direct authorisation request The received image is saved in the Gallery Download folder Ending the device connection 1 On the Apps screen tap Settings Wi Fi 2 Tap Wi Fi Direct The device displays t...

Page 72: ...lly to avoid damaging the NFC antenna Using the NFC feature Use the NFC feature to send images or contacts to other devices and read product information from NFC tags If you insert a SIM or USIM card that has a payment feature you can use the device to make payments conveniently On the Apps screen tap Settings NFC and then tap the NFC switch to activate it Place the NFC antenna area on the back of...

Page 73: ...n app To make a payment with the SIM or USIM card insert the NFC enabled SIM or USIM card into the SIM card tray slot 1 The SIM card tray slot 2 does not support the NFC feature The payment services list may not include all available payment apps Sending data Use the Android Beam feature to send data such as webpages and contacts to NFC enabled devices 1 On the Apps screen tap Settings NFC and the...

Page 74: ... plug in and install it Connecting to a printer On the Apps screen tap Settings Printing select a printer plug in and then tap the switch at the top right of the screen to activate it The device searches for printers that are connected to the sameWi Fi network as your device Select a printer to use as the default printer To add printers manually select a printer plug in tap Add printer enter detai...

Page 75: ...Samsung Kies from the Samsung website Launch Samsung Kies and connect the device to the computer Samsung Kies automatically recognises the device and shows available updates in a dialogue box if any Click the Update button in the dialogue box to start upgrading Refer to the Samsung Kies help for more information about how to upgrade Do not turn off the computer or disconnect the USB cable while th...

Page 76: ...a media device 1 Connect the device to the computer using the USB cable 2 Open the notifications panel and then tap Connected as a media device Media device MTP Tap Camera PTP if your computer does not support MediaTransfer Protocol MTP or not have any appropriate driver installed 3 Transfer files between your device and the computer Connecting with Samsung Kies Samsung Kies is a computer app that...

Page 77: ...st sign in to your Google account via the setup wizard You can launch and open the setup wizard by performing a factory data reset on the device If you do not sign in to your Google account via the setup wizard you cannot restore the backup data Performing a data reset Delete all settings and data on the device Before performing a factory data reset ensure you back up all important data stored on ...

Page 78: ...tivate it To use options tap Scan Search for available networks Wi Fi Direct ActivateWi Fi Direct and connect devices directly viaWi Fi to share files Advanced CustomiseWi Fi settings WPS push button Connect to a securedWi Fi network with aWPS button WPS PIN entry Connect to a securedWi Fi network with aWPS PIN SettingWi Fi sleep policy Tap Advanced KeepWi Fi on during sleep When the screen is tur...

Page 79: ...i Fi network You can use this feature when the network connection is not available USB tethering Use USB tethering to share the device s mobile data connection with a computer via USB When connected to a computer the device is used as a wireless modem for the computer Bluetooth tethering Use Bluetooth tethering to share the device s mobile data connection with computers or other devices via Blueto...

Page 80: ... SIM card settings On the Settings screen tap SIM card manager Voice call Select a SIM or USIM card for voice calls Video call Select a SIM or USIM card for video calls Data service network Select a SIM or USIM card for data service Dual SIM always on Set the device to allow incoming calls from the other SIM or USIM card during a call When this feature is enabled you may incur additional charges f...

Page 81: ...ilable printers or add one manually to print files On the Settings screen tap Printing More networks Customise settings to control networks On the Settings screen tap More networks Default messaging app Select the default app to use for messaging Mobile networks Mobile data Set the device to use data connections on any mobile network Data roaming Set the device to use data connections when you are...

Page 82: ...ges and missed calls Vibrate when ringing Set the device to vibrate and play a ringtone for incoming calls Dialling keypad tone Set the device to sound when you tap the buttons on the keypad Touch sounds Set the device to sound when you select an app or option on the touch screen Screen lock sound Set the device to sound when you lock or unlock the touch screen Display Change the display settings ...

Page 83: ... following options may vary depending on the screen lock feature selected Dual clock Set the device to show the dual clock Show date Set the device to show the date with the clock Camera shortcut Set the device to show the camera shortcut on the locked screen This feature may not be available depending on the region or service provider Owner information Enter your information that is shown with th...

Page 84: ...calls Call forwarding Divert incoming calls to another number Auto area code Set the device to automatically insert a prefix area or country code before a phone number Call barring Block incoming or outgoing calls Call waiting Allow incoming call alerts when a call is in progress Fixed Dialling Numbers Activate or deactivate FDN mode to restrict calls to numbers in the FDN list Enter the PIN2 supp...

Page 85: ...on manager View and manage the apps on your device On the Settings screen tap Application manager PERSONAL Accounts Add email or SNS accounts On the Settings screen tap Accounts Backup and reset Change the settings for managing settings and data On the Settings screen tap Backup and reset Back up my data Set the device to back up settings and app data to the Google server Backup account Set up or ...

Page 86: ...help information to learn how to use this feature tap Settings Launch Explore by touch tutorial Speak passwords Set the device to read the password aloud when you enter the password whileTalkBack is activated Font size Change the font size Negative colours Reverse the display colours to improve visibility Magnification gestures Set the device to zoom in and out with finger gestures Accessibility s...

Page 87: ...anguage On the Settings screen tap Language and input Language Select a display language for all menus and apps Default Select a default keyboard type for text input Samsung keyboard To change the Samsung keyboard settings tap The available options may vary depending on the region or service provider English UK Select a default keyboard layout Select input languages Select languages for text input...

Page 88: ...ettings Reset Samsung keyboard settings Google voice typing To change the voice input settings tap Choose input languages Select languages for text input Block offensive words Set the device to prevent the device from recognising offensive words in voice inputs Voice search Language Select a language for voice recognition Speech output Set the device to provide voice feedback to alert you to the c...

Page 89: ...ings screen tap Date and time If the battery remains fully discharged or removed from the device the time and date is reset Automatic date and time Automatically update the time and date when moving across time zones Set date Set the current date manually Set time Set the current time manually Automatic time zone Set the device to receive time zone information from the network when you move across...

Page 90: ...splay battery percentage Set the device to display the remaining battery life Storage View memory information for your device and memory card or format a memory card On the Settings screen tap Storage Formatting a memory card permanently deletes all data from it The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps oc...

Page 91: ...e Find my mobile feature which helps locate the device when lost or stolen Go to website Access the Find my mobile website findmymobile samsung com You can track and control your lost or stolen device from the Find my mobile website Set up SIM card lock Lock SIM card Activate or deactivate the PIN lock feature to require the PIN before using the device Change SIM PIN Change the PIN used to access ...

Page 92: ...correctly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signals or poor reception you may lose reception Move to another area and t...

Page 93: ...vice and turn it on again If your device is frozen and unresponsive press and hold the Power button and the Volume button down simultaneously for more than 7 seconds to restart it If this does not solve the problem perform a factory data reset On the Apps screen tap Settings Backup and reset Factory data reset Reset device Erase everything Before performing the factory data reset remember to make ...

Page 94: ...pty Your battery is low Charge the battery or replace it if the battery is user replaceable The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly If the battery terminals are dirty the battery may not charge properly or the device may turn off Wipe both gold coloured contacts and try charging the battery again The batteries in some devices...

Page 95: ...s contact a Samsung Service Centre Photo quality is poorer than the preview The quality of your photos may vary depending on the surroundings and the photography techniques you use If you take photos in dark areas at night or indoors image noise may occur or images may be out of focus Error messages appear when opening multimedia files If you receive error messages or multimedia files do not play ...

Page 96: ...r device and the other Bluetooth device are within the maximum Bluetooth range 10 m If the tips above do not solve the problem contact a Samsung Service Centre A connection is not established when you connect the device to a computer Ensure that the USB cable you are using is compatible with your device Ensure that you have the proper driver installed and updated on your computer If you are aWindo...

Page 97: ...annot restore data if it is corrupted or lost Samsung is not responsible for the loss of data stored in the device A small gap appears around the outside of the device case This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur Over time friction between parts may cause this gap to expand slightly ...

Page 98: ...storing in any information storage and retrieval system without the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance All ot...

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