Samsung SM-G990W User Manual Download

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www.samsung.com/ca

USER MANUAL

English (CA). 09/2021. Rev.1.1

SM-G990W

Summary of Contents for SM-G990W

Page 1: ...www samsung com ca USER MANUAL English CA 09 2021 Rev 1 1 SM G990W ...

Page 2: ...een capture and screen record 35 Entering text Apps and features 38 Installing or uninstalling apps 39 Phone 42 Contacts 44 Messages 45 Internet 46 Camera 62 Gallery 66 AR Zone 71 Bixby 73 BixbyVision 74 Bixby Routines 76 Multi window 79 Samsung Pay 81 Samsung Health 82 Samsung Notes 83 Samsung Members 83 Samsung Kids 84 Samsung Global Goals 84 GalaxyWearable 85 Calendar 85 Reminder 87 My Files 87...

Page 3: ...attery Health and Safety Settings 102 Introduction 102 Samsung account 102 Connections 104 Wi Fi 105 Bluetooth 106 NFC and contactless payments 108 Data saver 108 Mobile data only apps 108 Mobile Hotspot 109 More connection settings 110 Sounds and vibration 111 Sound quality and effects 111 Separate app sound 112 Notifications 112 Display 113 Motion smoothness 114 Changing the screen mode or adjus...

Page 4: ...customize the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data serv...

Page 5: ...turning off the touchscreen To set the touchscreen to automatically adjust its brightness based on the surrounding environment launch the Settings app tap Display and then tap the Adaptive brightness switch to activate it The use of mobile devices on airplanes or ships may be subject to federal and local guidelines and restrictions Check with the appropriate authorities and always follow crew inst...

Page 6: ...ice s performance and appearance may be affected If the device has been immersed in water or the microphone or speaker is wet sound may not be heard clearly during a call After wiping the device with a dry cloth dry it thoroughly before using it The touchscreen and other features may not work properly if the device is used in water If the device is dropped or receives an impact the water and dust ...

Page 7: ...it could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging or fast charging feature is only available on supported models When the device heats up during use W...

Page 8: ...ht When using the mobile hotspot and tethering feature When using the device in areas with weak signals or no reception When charging the battery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the lates...

Page 9: ...e the device will turn off Do not use the device until the device s temperature drops below the specified level If the second warning message appears during an emergency call the call will not be disconnected by a forced shut down Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution to avoid shortening the battery s lifespan d...

Page 10: ...tailer Make sure they are compatible with the device before purchase Only use Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject to change depending entirely on manufacturing companies For more information about available accessories refer to the Samsung websit...

Page 11: ...cognition sensor Side key Volume key Touchscreen Front camera Proximity Light sensor Earphone jack Multipurpose jack USBType C SIM card tray Microphone NFC antenna Wireless charging coil Rear camera Flash GPS antenna Microphone Speaker Main antenna ...

Page 12: ...es may not work If you attempt to remove the dust or foreign materials with a sharp object the device may be damaged and its appearance may be affected Connectivity problems and battery drain may occur in the following situations If you attach metallic stickers on the antenna area of the device If you attach a device cover made with metallic material to the device If you cover the device s antenna...

Page 13: ... key Press simultaneously to capture a screenshot Press and hold simultaneously to turn off the device Setting the Side key Select an app or feature to launch by pressing the Side key twice or pressing and holding the Side key Launch the Settings app tap Advanced features Side key and then select an option you want Soft buttons Back button Home button Recents button When you turn on the screen the...

Page 14: ...one supplied with the device The device may be damaged if you use a Micro USB cable To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible while charging When using a charger it is recommended...

Page 15: ...e materials such as metal objects and magnets are placed between the device and the wireless charger If you use the wireless charger in areas with weak network signals you may lose network reception Use Samsung approved wireless chargers If you use other wireless chargers the battery may not charge properly Quick charging Launch the Settings app tap Battery and device care Battery More battery set...

Page 16: ...e other device from your device Do not use earphones while sharing power Doing so may affect nearby devices The location of the wireless charging coil may vary by device model Adjust the devices to connect with each other properly Some features are not available while sharing power Only devices that support the wireless charging feature can be charged using this feature Some devices may not be cha...

Page 17: ...acklight time Decrease the screen brightness Battery charging tips and precautions If the battery is completely discharged the device cannot be turned on immediately when the charger is connected Allow a depleted battery to charge for a few minutes before turning on the device If you use multiple apps at once network apps or apps that need a connection to another device the battery will drain quic...

Page 18: ...e jack is wet the device may be damaged Thoroughly dry the multipurpose jack before charging the device If the device is not charging properly take the device and the charger to a Samsung Service Centre SIM or USIM card nano SIM card Insert the SIM or USIM card provided by the mobile telephone service provider Some services that require a network connection may not be available depending on the se...

Page 19: ... is not responsible for any damages or inconveniences caused by lost or stolen cards Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged If the card is not fixed firmly into the tray the SIM card fall out of the tray If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tr...

Page 20: ...e notification panel swipe downwards and then tap 2 Tap Power off To restart the device tap Restart You can set the device to turn off when you press and hold the Side key Launch the Settings app tap Advanced features Side key and then tap Power off menu under Press and hold Forcing restart If your device is frozen and unresponsive press and hold the Side key and theVolume Down key simultaneously ...

Page 21: ...ns Initial setup When you turn on your device for the first time or perform a data reset follow the on screen instructions to set up your device If you do not connect to aWi Fi network you may not be able to set up some device features during the initial setup Samsung account Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobi...

Page 22: ...er data from your previous device to your new device Launch the Settings app and tap Accounts and backup Bring data from old device This feature may not be supported on some devices or computers Limitations apply Visit www samsung com smartswitch for details Samsung takes copyright seriously Only transfer content that you own or have the right to transfer Transferring data using a USB cable You ca...

Page 23: ...ss 5 On the previous device tap Allow 6 On your device select an item to bring and tap Transfer Transferring backup data from a computer Transfer data between your device and a computer You must download the Smart Switch computer version app from www samsung com smartswitch Back up data from your previous device to a computer and import the data to your device 1 On the computer visit www samsung c...

Page 24: ...or pinch on the screen Do not allow the touchscreen to come into contact with other electrical devices Electrostatic discharges can cause the touchscreen to malfunction To avoid damaging the touchscreen do not tap it with anything sharp or apply excessive pressure to it with your fingertips It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doing so ...

Page 25: ...ome Tap to return to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar Launch the Settings app tap Display Navigation bar and then tap Swipe gestures under Navigation type The navigation bar will be hidden and the gesture hints will appear Tap More...

Page 26: ...ards to open the Apps screen To return to the Home screen swipe upwards or downwards on the Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen Finder Favourite apps If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area tap Settings and then tap the Show Apps screen button ...

Page 27: ...e Visual elements of the interface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Select a widget and tap Add The widget will be added on the Home screen Settings Configure settings for the Home screen such as the screen layout Display...

Page 28: ...tcut to an app on the Home screen tap and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts area at the bottom of the Home screen Creating folders Create folders and gather similar apps to quickly access and launch apps On the Home screen or the Apps screen tap and hold an app and ...

Page 29: ...ted The folder s apps will be relocated to the Apps screen Edge panel You can quickly access your favourite apps and features from the Edge panels Drag the Edge panel handle towards the centre of the screen If the Edge panel handle is not visible launch the Settings app tap Display and then tap the Edge panels switch to activate it Edge panel handle Edge panel Edge panel settings ...

Page 30: ...formation by preventing others from accessing your device After setting the screen lock method the device will require an unlock code whenever unlocking it You can set your device to perform a factory data reset if the unlock code is entered incorrectly several times in a row and the attempt limit is reached Launch the Settings app tap Lock screen Secure lock settings unlock the screen using the p...

Page 31: ... or multimedia message Alarm activated Mute mode Vibration mode Flight mode activated Error occurred or caution required Battery charging Battery power level The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Some indicator icons appear only when you open the notification panel The indicator icons may appear differentl...

Page 32: ...functions on the notification panel View the notification details and perform various actions Clear all notifications Launch Settings Access the notification settings Quick setting buttons Control connected nearby devices and SmartThings devices and scenes Control media on your device and connected nearby devices Using quick setting buttons Tap quick setting buttons to activate certain features Sw...

Page 33: ...ce 1 Open the notification panel and tap Media 2 Tap the icons on the controller to control the playback To continue playback on another device tap SmartView and select the device you want Controlling nearby devices Launch quickly and take control of nearby connected devices and frequently used SmartThings devices and scenes on the notification panel 1 Open the notification panel and tap Devices N...

Page 34: ...eatures Motions and gestures and then tap the Palm swipe to capture switch to activate it After capturing a screenshot use the following options on the toolbar at the bottom of the screen Capture the current content and the hidden content on an elongated page such as a webpage When you tap the screen will automatically scroll down and more content will be captured Write or draw on the screenshot o...

Page 35: ...d tap Advanced features Screenshots and screen recorder Entering text Keyboard layout A keyboard appears automatically when you enter text Break to the next line Delete a preceding character Enter symbols Enter uppercase For all caps tap it twice Additional keyboard functions Enter a space View more keyboard functions Text entry is not supported in some languages To enter text you must change the ...

Page 36: ...orresponding key repeatedly until the desired character appears Additional keyboard functions Enter emojis Enter stickers You can also enter your emoji stickers that look like you Refer to Using your emoji stickers in chats for more information Attach animated GIFs Enter text by voice Change the keyboard settings Tap to use more keyboard functions Search for content and enter it Translate text and...

Page 37: ...o select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inserted and tap Paste To paste text that you have previously copied tap Clipboard and select the text ...

Page 38: ...n option Play Store Purchase and download apps Launch the Play Store app Browse apps by category or search for apps by keyword To change the auto update settings tap your account icon tap Settings Network preferences Auto update apps and then select an option Managing apps Uninstalling or disabling apps Tap and hold an app and select an option Uninstall Uninstall downloaded apps Disable Disable se...

Page 39: ...nd tap Apps Permission manager Select an item and select an app If you do not grant permissions to apps the basic features of the apps may not function properly Phone Introduction Make or answer voice and video calls If the area around the rear camera is covered unwanted noises may incur during a call Remove accessories such as a screen protector or stickers around the rear camera area Making call...

Page 40: ...al numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making an international call 1 Launch the Phone app and tap Keypad 2 Tap and hold 0 until the sign appears 3 Enter the country code area code and phone number and then tap Receiving calls Answering a call When...

Page 41: ...ers switch to activate the feature Options during calls Add call Dial a second call The first call will be put on hold When you end the second call the first call will be resumed Hold call Hold a call Bluetooth Switch to a Bluetooth headset if it is connected to the device Speaker Activate or deactivate the speakerphone When using the speakerphone keep the device away from your ears Mute Turn off ...

Page 42: ...them from other storages to your device 1 Launch the Contacts app and tap Manage contacts Import or export contacts Import 2 Follow the on screen instructions to import contacts Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Accounts and backup Manage accounts and select th...

Page 43: ...tap More Delete Sharing contacts You can share contacts with others by using various sharing options 1 Launch the Contacts app and tap Share contacts 2 Select contacts and tap Share 3 Select a sharing method Creating groups You can add groups such as family or friends and manage contacts by group 1 Launch the Contacts app and tap Groups Create group 2 Follow the on screen instructions to create a ...

Page 44: ... say your message and then release your finger The recording icon appears only while the message input field is empty 3 Tap to send the message Enter recipients Enter a message Enter stickers Attach files Recipient Send the message Viewing messages 1 Launch the Messages app and tap Conversations 2 On the messages list select a contact or a phone number To reply to the message tap the message input...

Page 45: ...or information and bookmark your favourite webpages to access them conveniently 1 Launch the Internet app 2 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen To switch between tabs quickly swipe to the left or right on the address field Bookmark the current webpage Open the homepage Move between pages More options Refresh the ...

Page 46: ... videos of other people without their permission Do not take pictures or record videos where legally prohibited Do not take pictures or record videos in places where you may violate other people s privacy Taking pictures 1 Launch the Camera app You can also launch the app by pressing the Side key twice quickly or dragging to the left on the locked screen Some camera features are not available when...

Page 47: ...inated Otherwise the device may not work properly in some modes that require high resolution Your device s camera features a wide angle lens Minor distortion may occur in wide angle pictures or videos and does not indicate device performance problems To correct the distortion in pictures tap on the preview screen tap Format and advanced options and then tap the Ultra wide shape correction switch t...

Page 48: ...ing the rear camera Locking the focus AF and exposure AE You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources Tap and hold the area to focus the AF AE frame will appear on the area and the focus and exposure setting will be locked The setting remains locked even after you take a picture This featu...

Page 49: ...s are calculated Centre weighted uses the light in the centre portion of the shot to calculate the exposure of the shot Spot uses the light in a concentrated centre area of the shot to calculate the exposure of the shot Matrix averages the entire scene Change the focus area in auto focus mode Multi focuses on several areas within the frame Multiple rectangles appear to indicate the focused areas C...

Page 50: ...imizer switch to activate it Shot suggestions The camera suggests the ideal composition for the picture by recognizing the position and angle of your subject On the preview screen tap and tap the Shot suggestions switch to activate it 1 On the shooting modes list tap PHOTO A guide will appear on the preview screen 2 Point the guide at the subject The camera recognizes the composition and the recom...

Page 51: ... take a picture If you use the My filters feature you can create your own filter using an image with a colour tone you like from Gallery Video mode The camera adjusts the shooting options automatically depending on the surroundings to record videos easily 1 On the shooting modes list tap VIDEO and tap to record a video To switch between the front and rear cameras while recording swipe upwards or d...

Page 52: ...st tap on the shooting options to activate it and then record a video Dual recording mode Record videos of the subject and the person filming on one screen at the same time 1 On the shooting modes list tap MORE DUAL RECORDING 2 Tap to record a video To change the screen before starting the recording tap 3 Tap to stop recording the video Change the screen ...

Page 53: ...results drag the icon upwards To save the results individually tap Select tick the items you want and then tap Change the recording time Customise the shooting options Portrait mode Portrait video mode The camera allows you to capture pictures or videos where the background is blurred and the subject stands out clearly You can also apply a background effect and edit it after taking a picture 1 On ...

Page 54: ... in a place that has sufficient light The background blur may not be applied properly in the following conditions The device or the subject is moving The subject is thin or transparent The subject has a similar colour to the background The subject or background is plain AR Doodle mode Record fun videos with virtual handwriting or drawings on faces or anywhere else On the shooting modes list tap MO...

Page 55: ... speed A slow shutter speed allows more light in so the picture or video becomes brighter This is ideal for pictures or videos of scenery or pictures or videos taken at night A fast shutter speed allows less light in This is ideal for capturing pictures or videos of fast moving subjects Change the exposure value This determines how much light the camera s sensor receives If the image is too dark i...

Page 56: ...he location where you want the exposure area to lock Panorama mode Using panorama mode take a series of pictures and then stitch them together to create a wide scene 1 On the shooting modes list tap MORE PANORAMA 2 Tap and move the device slowly in one direction Keep the image within the frame on the camera s viewfinder If the preview image is out of the guide frame or you do not move the device t...

Page 57: ...When you use a tripod you can get brighter and steadier results 1 On the shooting modes list tap MORE NIGHT 2 Tap and hold your device steady until shooting is complete Super Slow mo mode Super slow motion is a feature that records a quickly passing moment slowly so that you can appreciate it later 1 On the shooting modes list tap MORE SUPER SLOW MO and tap to record a video The device will captur...

Page 58: ... recording may start at an unwanted moment if there are conditions such as the following When the device shakes or when another object is moving near the subject in the motion detection area When recording under flickering light such as in places with fluorescent lighting Slow motion mode Record a video for viewing it in slow motion You can specify sections of your videos to be played in slow moti...

Page 59: ...ns Set the device to suggest the ideal composition for the picture by recognizing the position and angle of your subject Scan QR codes Set the device to scan QR codes from the preview screen Pictures Swipe Shutter button to Select an action to perform when you swipe the camera button to the edge of the screen and hold it Format and advanced options Select how you want to save picture HEIF pictures...

Page 60: ...motion and slow motion videos cannot be recorded in the HEVC format To play the HDR10 video properly the device must support HDR10 Video stabilization Activate anti shake to reduce or eliminate blurry image resulting from camera shake while recording a video Useful features Auto HDR Take pictures with rich colours and reproduce details even in bright and dark areas Tracking auto focus Set the devi...

Page 61: ... Internet To avoid this deactivate the location tag setting Shooting methods Select additional shooting methods for taking a picture or recording a video Settings to keep Keep the last settings you used such as the shooting mode when you launch the camera Vibration feedback Set the device to vibrate in certain situations such as when you tap the camera button Reset settings Reset the camera settin...

Page 62: ... by album or create stories Using Gallery Launch the Gallery app Search for images Group similar images More options Grouping similar images Launch the Gallery app and tap to group similar images and display only the best shots as a preview of the images When you tap the image preview you can view all the images in the group ...

Page 63: ... Share the image with others Image and video thumbnail Modify the image View the content on a large screen using the SmartView feature Add the image to favourites BixbyVision Cropping enlarged images 1 Launch the Gallery app and select an image 2 Spread two fingers apart on the area you want to save and tap The cropped area will be saved as a file Saved image thumbnail ...

Page 64: ...Rotate the screen Skip to the next video Tap and hold to fast forward Pause and resume playback Change the screen ratio View the content on a large screen using the SmartView feature Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume To rewind or fast forward swipe...

Page 65: ...allery app is synced with the cloud pictures and videos you take will also be saved in the cloud You can view images and videos saved in the cloud in your Gallery app and from other devices When you connect your Samsung account and Microsoft account you can set the cloud storage as Microsoft OneDrive Deleting images or videos Launch the Gallery app tap and hold an image a video or a story to delet...

Page 66: ...p Launch the Camera app and tap MORE AR ZONE Some features may not be available depending on the service provider or model AR Emoji Camera Creating AR Emoji Make an emoji that looks like you 1 Launch the AR Zone app and tap AR Emoji Camera 2 Align your face on the screen tap and take a picture or tap Make from pic to select a picture If you tap Pre made emojis you can select an emoji and decorate ...

Page 67: ...emojis Create fun pictures or videos with emojis using various shooting modes 1 Launch the AR Zone app and tap AR Emoji Camera 2 Select the emoji and the mode you want to use The available modes may vary depending on the emoji you select SCENE The emoji mimics your expressions MASK The emoji s face appears over your face so it looks like you are wearing a mask MIRROR The emoji mimics your body mov...

Page 68: ...he bottom of the screen 3 Edit stickers how you want and tap Save You can view the stickers you have created by tapping Custom Deleting emoji stickers Launch the AR Zone app and tap AR Emoji Stickers Delete stickers Select the emoji stickers to delete and tap Delete Using your emoji stickers in chats You can use your emoji stickers during a conversation via messages or on a social network The foll...

Page 69: ... Edit the emoji AR Doodle Record fun videos with virtual handwriting or drawings on people or pets cat and dogs faces or anywhere else When the camera recognizes a face or space the doodles on the face will follow the face as it moves and the doodles in the space will be fixed in the same place even if the camera moves 1 Launch the AR Zone app and tap AR Doodle When the camera recognizes the subje...

Page 70: ... to doodle you can record yourself doodling Recognition area Change the pen type and colour Turn the sound effect on or off Redo Delete doodle Enter text Hide the pen tools Undo 3 Tap to record a video 4 Tap to stop recording the video You can view and share the video in Gallery Deco Pic Capture pictures or videos with various stickers Launch the AR Zone app and tap Deco Pic ...

Page 71: ...instructions the Bixby screen will appear Using Bixby While pressing and holding the Side key say what you want to Bixby and then release your finger from the key Alternatively say Hi Bixby and say what you want For example while pressing and holding the Side key say How s the weather today The weather information will appear on the screen If you want to know the weather tomorrow while pressing an...

Page 72: ...e it 3 Tap the Recognize voice switch to activate it 4 Follow the on screen instructions to complete the setup Now you can say Hi Bixby and start a conversation Communicating by typing text If your voice is not recognized due to noisy environments or if you are in a situation where speaking is difficult you can communicate with Bixby via text Launch the Bixby app tap and then type what you want Du...

Page 73: ...byVision using one of these methods In the Camera app tap MORE on the shooting modes list and tap BIXBYVISION In the Gallery app select an image and tap In the Internet app tap and hold an image and tap Search with BixbyVision If you added the BixbyVision app icon to the Apps screen launch the BixbyVision app Using BixbyVision 1 Launch BixbyVision 2 Select a feature you want to use Recognize text ...

Page 74: ...unch the Settings app and tap Advanced features Bixby Routines 2 On the Discover list select a routine you want or tap Add routine to add your own routines You can set the conditions and actions of routines on the Discover list If you want to set the routine s running condition to manual tap Start manually This option will appear only when there are no running conditions set When a pop up window a...

Page 75: ...button whenever you want Launch the Settings app tap Advanced features Bixby Routines My routines and then tap next to the routine you want to run Alternatively tap the routine s widget on the Home screen Viewing running routines Currently running routines will appear on the notification panel To view a routine s details tap the notification You can also quickly stop running routines On the notifi...

Page 76: ...run multiple apps at the same time in the pop up view Split screen view Pop up view Some apps may not support this feature Split screen view 1 Tap the Recents button to open the list of recently used apps 2 Swipe to the left or right tap an app s icon and then tap Open in split screen view 3 On the apps list select another app to launch ...

Page 77: ...recent apps switch to activate it you can launch the recently used apps in the split screen view from the Edge panel Adding app pairs Add two frequently used apps to the Edge panel to launch them together in the split screen view with a single tap 1 In the split screen view tap the circles between the app windows 2 Tap The two apps you are using in the split screen view will be saved on the Edge p...

Page 78: ... pop up window the window will be minimized and displayed as an app icon To use the pop up window again tap the app icon Launching apps from the Edge panel 1 Drag the Edge panel handle towards the centre of the screen 2 Tap and hold an app drag it to the left and then drop it where Drop here for pop up view appears The selected app will launch in the pop up view Moving pop up windows To move a pop...

Page 79: ...nitial setup and card registration may vary depending on the service provider or model Setting up Samsung Pay When running this app for the first time or restarting it after performing a data reset follow the on screen instructions to complete the initial setup 1 Launch the Samsung Pay app 2 Sign in to your Samsung account and read and agree to the terms and conditions 3 Register your fingerprint ...

Page 80: ... the back of your device to the card reader When the card reader recognizes the card information the payment will be processed Payments may not be processed depending on your network connection The verification method for payments may vary depending on the card readers Cancelling payments You can cancel payments by visiting the place where you made them On the cards list swipe to the left or right...

Page 81: ...ch the Samsung Health app When running this app for the first time or restarting it after performing a data reset follow the on screen instructions to complete the setup To edit items on the Samsung Health home screen tap Manage items at the bottom of the home cards list Home cards View health tips Monitor your health and fitness Compare your step count records with other Samsung Health users or c...

Page 82: ...nto your notes Creating notes 1 Launch the Samsung Notes app tap and then create a note You can change the input method by tapping or Enter a title Insert files Reading mode 2 When you are finished composing the note tap the Back button to save it If you want to save the note in another file format tap Save as file Deleting notes Tap and hold a note to delete and tap Delete ...

Page 83: ...ation panel swipe downwards and then tap Kids to activate it If you cannot find Kids on the quick panel tap and drag the button over to add it When starting Samsung Kids for the first time or after performing a data reset follow the on screen instructions to complete the setup On the Samsung Kids screen select the app you want to use Your preset screen lock method or your created PIN will be used ...

Page 84: ...obal goals and join the movement for a better future GalaxyWearable GalaxyWearable is an app that allows you to manage your wearable devices When you connect your device to the wearable device you can customize the wearable device s settings and apps Launch the GalaxyWearable app Tap Start to connect your device to the wearable device Follow the on screen instructions to finish the setup Refer to ...

Page 85: ...activate it To add accounts to sync with launch the Calendar app and tap Manage calendars Then select an account to sync with and sign in When an account is added a blue circle is displayed next to the account name Reminder Register to do items as reminders and receive notifications according to the condition you set To receive more accurate notifications connect to aWi Fi or mobile network To use...

Page 86: ...Restoring reminders Restore reminders that have been completed 1 On the reminders list tap Completed 2 Select a reminder to restore and tap Restore Reminders will be added to the reminders list and you will be reminded again Deleting reminders To delete a reminder select a reminder and tap Delete To delete multiple reminders tap and hold a reminder tick reminders to delete and then tap Delete ...

Page 87: ...ck the current time in many cities around the world time an event or set a specific duration Launch the Clock app Calculator Perform simple or complex calculations Launch the Calculator app View the calculation history To clear the history tap Clear history To close the calculation history panel tap Use the unit conversion tool You can convert various values such as area length or temperature into...

Page 88: ...on the Game Launcher screen If you cannot see your games drag the Library panel upwards and tap Add apps Removing a game from Game Launcher Drag the Library panel upwards tap and hold a game and then tap Remove from Game Launcher Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap Game performance Game performance and then select the mode you wan...

Page 89: ...video frame rate to prevent the device from overheating and to stop apps from running in the background when there is not enough memory Navigation button lock Hide the buttons on the navigation bar To display the buttons tap on the navigation bar Touch protection Lock the touchscreen while the game is being played To unlock the touchscreen drag the lock icon in any direction Screenshot Capture scr...

Page 90: ...e not covered by the Samsung warranty When errors or defects occur on the connected devices contact the device s manufacturer Sharing content Share content by using various sharing options The following actions are an example of sharing images 1 Launch the Gallery app and select an image 2 Tap and select a sharing method you want You may incur additional charges when sharing files via the mobile n...

Page 91: ...1 Open the notification panel swipe downwards and then tap Quick Share to activate it 2 Tap and hold Quick Share The Quick Share settings screen will appear 3 Select an option Contacts only Only allow Samsung users in your contacts to share with your device Everyone Allow any nearby devices to share with your device Link Sharing Share large files Upload files to the Samsung storage server and shar...

Page 92: ...ooth speaker 1 Make sure that your smartphone and the Bluetooth speaker are connected Refer to Pairing with other Bluetooth devices for how to connect 2 On your smartphone launch the Settings app tap Connections Bluetooth Advanced and then tap the Music Share switch to activate it You can use additional features such as setting who to share your device with by tapping Music Share 3 On your friend ...

Page 93: ...al features such as setting who to share your device with by tapping Music Share 3 On your smartphone open the notification panel and tap Media 4 Tap Music Share and select your friend s Buds from the detected devices list 5 On your friend s smartphone accept the connection request When you play music via your smartphone you can listen to it together via both Buds SmartView View your device s disp...

Page 94: ... create a Microsoft account you can sign in to all Microsoft devices and services such as Microsoft Office programs andWindows 10 Connecting to a computer 1 Launch the Settings app and tap Advanced features Link toWindows 2 Follow the on screen instructions to complete the connection Visit https aka ms setupltw for details Viewing data and notifications from your device on the computer Launch the ...

Page 95: ... you can simultaneously use your smartphone Connecting devices and starting Samsung DeX Wired connections to external displays You can connect your smartphone to an external display using an HDMI adapter USBType C to HDMI Use only official Samsung DeX supported accessories that are provided by Samsung Performance problems and malfunctions caused by using accessories that are not officially support...

Page 96: ...le HDMI adapter USBType C to HDMI Wired connections to computers You can use Samsung DeX by connecting your smartphone to a computer using a USB cable To use the USB cable supplied with the device the computer must have a USBType C port 1 On a computer visit www samsung com samsung dex and download the Samsung DeX app 2 Connect your smartphone to a computer using a USB cable ...

Page 97: ...ected devices list and tap Start now SomeTVs will only be detected when its screen mirroring mode is turned on The computer must be connected to the sameWi Fi network as your smartphone and the Samsung DeX app must be running on it 4 If the connection request window appears on theTV or the computer accept the request 5 Follow the on screen instructions to complete the connection When they are conn...

Page 98: ...an also use the external keyboard on the smartphone s screen Using your smartphone as a touchpad You can use your smartphone as a touchpad On your smartphone tap on the navigation bar If you have set the navigation bar to use Swipe gestures open the notification panel and tap Use your phone as a touchpad If you double tap on the touchpad you can view the gestures you can use with the touchpad If y...

Page 99: ...al management Physical keyboard Keyboard shortcuts Using Samsung DeX Use your smartphone s features in an interface environment similar to a computer You can multitask by running multiple apps simultaneously You can also check your smartphone s notifications and status Samsung DeX home screen Taskbar Favourite apps Status bar Notifications Quick access toolbar Apps button The Samsung DeX screen la...

Page 100: ...lock the Samsung DeX screen and your smartphone s screen while using Samsung DeX select Lock DeX While using Samsung DeX you cannot lock the Samsung DeX screen and your smartphone s screen by pressing the Side key Transferring data with a computer Copying files On the Samsung DeX screen click and hold a file to select it in the My Files app or Gallery app and drag it to the computer screen On the ...

Page 101: ...ouTube Music You can also view the music collections stored on your device and play them Google Play Movies Purchase or rent videos such as movies from Play Store Drive Store your content on the cloud access it from anywhere and share it with others YouTube Watch or create videos and share them with others Photos Search for manage and edit all your pictures and videos from various sources in one p...

Page 102: ...n tap Connections Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Refer toWi Fi for more information Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth enabled devices Refer to Bluetooth for more information NFC and contactless payments Set the device to allow you to read near field communication NFC tags that ...

Page 103: ... you have used reaches your specified limit You can activate the data saver feature to prevent some apps running in the background from sending or receiving data Refer to Data saver for more information You can also select apps to always use the mobile data even when your device is connected to aWi Fi network Refer to Mobile data only apps for more information Mobile Hotspot andTethering Use the d...

Page 104: ...utomatically tap next to the network and tap the Auto reconnect switch to deactivate it To delete the saved connection information for a network tap next to the network and tap Forget If you cannot connect to aWi Fi network properly restart your device sWi Fi feature or the wireless router Viewing theWi Fi network quality information View theWi Fi network quality information such as the speed and ...

Page 105: ...nsure that you share and receive data with devices that are trusted and properly secured If there are obstacles between the devices the operating distance may be reduced Some devices especially those that are not tested or approved by the Bluetooth SIG may be incompatible with your device Do not use the Bluetooth feature for illegal purposes for example pirating copies of files or illegally tappin...

Page 106: ...ect a device to receive the image If the device you want to pair with is not in the list turn on its visibility option 3 Accept the Bluetooth connection request on the other device NFC and contactless payments Your device allows you to read near field communication NFC tags that contain information about products You can also use this feature to make payments and buy tickets for transportation or ...

Page 107: ...ust register for the mobile payment service To register or get more information about the service contact your service provider 1 On the Settings screen tap Connections and tap the NFC and contactless payments switch to activate it 2 Touch the NFC antenna area on the back of your device to the NFC card reader To set the default payment app open the Settings screen and tap Connections NFC and conta...

Page 108: ... you can set the device to use only mobile data for apps that you want to keep secure or streaming apps that can be disconnected Even if you do not deactivate theWi Fi feature the apps will launch using the mobile data On the Settings screen tap Connections Data usage Mobile data only apps tap the switch to activate it and then tap the switches next to the apps you want You may incur additional ch...

Page 109: ...he device You can search for available printers or add one manually to print files Refer to Printing for more information VPN Set up virtual private networks VPNs on your device to connect to a school or company s private network Private DNS Set the device to use the security enhanced private DNS Ethernet When you connect an Ethernet adapter you can use a wired network and configure network settin...

Page 110: ...ge the call ringtone Notification sound Change the notification sound System sound Change the sound to use for certain actions such as charging the device Volume Adjust the device s volume level Call vibration pattern Change the call vibration pattern Notification vibration pattern Change the notification vibration pattern Vibration intensity Adjust the force of the vibration notification System s...

Page 111: ... UHQ upscaler Enhance the sound resolution of music and videos when using wired earphones Adapt sound Set the best sound for you Depending on the model you must connect an earphone to use some features Separate app sound Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset For example you can listen to the Navigation app through your device s speaker...

Page 112: ...e strain by applying the dark theme when using the device at night or in a dark place You can set a schedule for applying dark mode The dark theme may not be applied in some apps Brightness Adjust the brightness of the display Adaptive brightness Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions Motion smoothness Change the refr...

Page 113: ...ty of the screen for use with screen protectors Show charging information Set the device to display the charging information such as the remaining battery percentage when the screen is off Screen saver Set the device to launch a screensaver when the device is charging Some features may not be available depending on the model Motion smoothness The refresh rate is the number of times the screen is r...

Page 114: ...ith third party apps Optimizing the full screen colour balance Optimize the display colour by adjusting the colour tones to your preference On the Settings screen tap Display Screen mode Vivid and adjust the colour adjustment bar under White balance When you drag the colour adjustment bar towards Cool the blue colour tone will increase When you drag the bar towards Warm the red colour tone will in...

Page 115: ...the settings for the locked screen On the Settings screen tap Lock screen Screen lock type Change the screen lock method Smart Lock Set the device to unlock itself when trusted locations or devices are detected Refer to Smart Lock for more information Secure lock settings Change screen lock settings for the selected lock method Always On Display Set the device to display information while the scre...

Page 116: ...f you have set your home as a trusted location when you get home your device will detect the location and automatically unlock itself On the Settings screen tap Lock screen Smart Lock and follow the on screen instructions to complete the setup This feature will be available to use after you set a screen lock method If you do not use your device for four hours or when you turn on the device you mus...

Page 117: ...een and then tap the Always On Display switch to deactivate it Biometrics and security Options Change the settings for securing the device On the Settings screen tap Biometrics and security Face recognition Set the device to unlock the screen by recognizing your face Refer to Face recognition for more information Fingerprints Register your fingerprints to unlock the screen Refer to Fingerprint rec...

Page 118: ...s may not be available depending on the service provider or model Face recognition You can set the device to unlock the screen by recognizing your face If you use your face as a screen lock method your face cannot be used to unlock the screen for the first time after turning on the device To use the device you must unlock the screen using the pattern PIN or password you set when registering the fa...

Page 119: ...not and tap Continue 5 Position your face inside the frame on the screen The camera will scan your face If unlocking the screen with your face is not working properly tap Remove face data to remove your registered face and register your face again To enhance the face recognition tap Add alternative look and add an alternate appearance Unlocking the screen with your face You can unlock the screen w...

Page 120: ...sor may recognize them as identical If you use a screen protector make sure it allows for use of the On screen fingerprint sensor If you use your fingerprint as a screen lock method your fingerprint cannot be used to unlock the screen for the first time after turning on the device To use the device you must unlock the screen using the pattern PIN or password you set when registering the fingerprin...

Page 121: ...recognition sensor area is not scratched or damaged by objects such as coins keys pens and necklaces Ensure that the fingerprint recognition sensor area at the bottom centre of the screen and your fingers are clean and dry If you bend your finger or use a fingertip the device may not recognize your fingerprints Press the screen so that your fingertip spreads over the wide surface of the fingerprin...

Page 122: ...locked screen place your finger on the fingerprint recognition sensor and scan your fingerprint Changing the fingerprint recognition icon setting Set the device to show or hide the fingerprint recognition icon when you tap the screen while the screen is turned off 1 On the Settings screen tap Biometrics and security Fingerprints 2 Unlock the screen using the preset screen lock method 3 Tap Show ic...

Page 123: ...ty instead of entering your Samsung account password when for example you purchase content from Galaxy Store On the Samsung Pass main screen tap Settings Account and syncing and then tap the Verify with Samsung Pass switch to activate it Using Samsung Pass to sign in to websites You can use Samsung Pass to easily sign in to websites that support ID and password autofill 1 On the sign in page of th...

Page 124: ...he service provider or model Samsung is not responsible for any loss or inconvenience caused by signing in to websites or apps via Samsung Pass Entering your personal information automatically You can use Samsung Pass to easily enter your personal information such as your address or payment card information on apps that support autofill 1 On the Samsung Pass main screen select an option under Priv...

Page 125: ...in another secure location Setting up Secure Folder 1 Launch the Settings app and tap Biometrics and security Secure Folder 2 Follow the on screen instructions to complete the setup The Secure Folder screen will appear and the Secure Folder app icon will be added to the Apps screen To change the name or icon of Secure Folder tap Customize When you launch the Secure Folder app you must unlock the a...

Page 126: ...tent may vary depending on the content type Moving content from Secure Folder Move content from Secure Folder to the corresponding app in the default storage The following actions are an example of moving an image from Secure Folder to the default storage 1 Launch the Secure Folder app and tap Gallery 2 Select an image and tap Move out of Secure Folder The selected items will be moved to Gallery i...

Page 127: ...ecure Folder to deactivate the feature If you cannot find Secure Folder on the quick panel tap and drag the button over to add it If you want to show the Secure Folder again launch the Settings app tap Biometrics and security Secure Folder and then tap the Add Secure Folder to Apps screen switch to activate it Uninstalling Secure Folder You can uninstall Secure Folder including the content and app...

Page 128: ...der or model Location Change settings for location information permissions On the Settings screen tap Location App permissions View the list of apps that have permission to access the device s location and edit the permission settings Improve accuracy Set the device to use theWi Fi or Bluetooth feature to increase the accuracy of your location information even when the features are deactivated Rec...

Page 129: ...rmation app data and settings safe on your device You can back up your sensitive information You must sign in to your Google account to back up data Smart Switch Launch Smart Switch and transfer data from your previous device Refer to Transferring data from your previous device Smart Switch for more information Regularly back up your data to a safe location such as Samsung Cloud or a computer so t...

Page 130: ...e settings that control them On the Settings screen tap Advanced features Call text on other devices Use your device s calling and messaging features on other devices signed in to your Samsung account Continue apps on other devices Use your device s apps on other devices signed in to your Samsung account Link toWindows Instantly access data saved in your device on your computer Refer to Link toWin...

Page 131: ... Activate the Game Launcher Refer to Game Launcher for more information Dual Messenger Install a second copy of a messenger app and use two separate accounts for the same app Refer to Dual Messenger for more information Send SOS messages Set the device to send help messages by pressing the Side key several times Some features may not be available depending on the service provider or model Motions ...

Page 132: ... by using motions or gestures Palm swipe to capture Set the device to capture a screenshot when you swipe your hand to the left or right across the screen You can view the captured images in Gallery It is not possible to capture a screenshot while using some apps and features Excessive shaking or an impact to the device may cause an unintended input for some features using sensors Dual Messenger I...

Page 133: ...you want You can use the apps you allowed to be used in focus mode Bedtime mode Activate bedtime mode to reduce eye strain before sleeping and prevent your sleep from being disturbed Volume monitor Activate the volume monitor to protect your hearing Parental controls Manage your children s digital use Battery and device care Introduction The device care feature provides an overview of the status o...

Page 134: ...ry The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions You may not receive notifications from some apps that use power saving mode Storage Check the status of the used and available storage space On the Settings screen tap Battery and device care Storage To delete files or uninstall apps ...

Page 135: ...ttings for text to speech features used whenTalkBack is activated such as languages speed and more Date and time Access and alter the settings to control how the device displays the time and date If the battery remains fully discharged the time and date is reset Samsung Keyboard settings Change the settings for the Samsung keyboard Keyboard list and default Select a keyboard to use by default and ...

Page 136: ...figure various settings to improve accessibility to the device On the Settings screen tap Accessibility Recommended for you Check the accessibility features you are currently using and see other recommended features TalkBack ActivateTalkBack which provides voice feedback To view help information to learn how to use this feature tap Settings Tutorial and help Visibility enhancements Customize the s...

Page 137: ...urity updates information Security updates are provided to strengthen the security of your device and protect your personal information For security updates for your model visit security samsungmobile com The website supports only some languages About phone Access your device s information On the Settings screen tap About phone To change your device s name tap Edit Status information View various ...

Page 138: ...ature by using the Lock SIM card menu PUK Your SIM or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service erro...

Page 139: ...lutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Side key and theVolume Down key simultaneously for more than 7 seconds to restart it Resetting the device If the methods...

Page 140: ...nnectivity problems due to issues with the service provider s base station Move to another area and try again When using the device while moving wireless network services may be disabled due to issues with the service provider s network The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly Visit a Samsung Service Centre and have the batter...

Page 141: ...a files If you receive error messages or multimedia files do not play when you open them on your device try the following Free some memory by transferring files to a computer or deleting files from your device Ensure that the music file is not Digital Rights Management DRM protected If the file is DRM protected ensure that you have the appropriate licence or key to play the file Ensure that the fi...

Page 142: ...tion when performing the reset If the tips above do not solve the problem contact a Samsung Service Centre The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the status bar downwards and then drag the notification panel downwards Tap Quick panel layout and tap the Show brightness control above notifications switch to activate it A...

Page 143: ... manually delete unused apps or files to free up storage space The Home button does not appear The navigation bar containing the Home button may disappear while using certain apps or features To view the navigation bar drag upwards from the bottom of the screen Removing the battery To remove the battery contact an authorized service centre For your safety you must not attempt to remove the battery...

Page 144: ... not pull the power cord excessively when disconnecting it Doing so may cause electric shock or fire Do not bend or damage the power cord Doing so may cause electric shock or fire Do not use the device with wet hands while the device is charging Doing so may cause electric shock Do not directly connect together the charger s positive and negative terminals Doing so may cause fire or serious injury...

Page 145: ... Extreme temperatures can damage the device and reduce the charging capacity and life of your device and battery Do not directly connect together the battery s positive and negative terminals and prevent them from coming into contact with metal objects Doing so may cause the battery to malfunction Never use a damaged charger or battery Do not store your device near or in heaters microwaves hot coo...

Page 146: ...ncy signals Your device may interfere with other electronic devices Using an LTE data connection may cause interference with other devices such as audio equipment and telephones Do not use your device in a hospital on an aircraft or in automotive equipment that can be interfered with by radio frequency Avoid using your device within a 15 cm range of a pacemaker if possible as your device can inter...

Page 147: ... liquids gases or explosive materials in the same compartment as the device its parts or accessories If you notice strange smells or sounds coming from your device or the battery or if you see smoke or liquids leaking from the device or battery stop using the device immediately and take it to a Samsung Service Centre Failure to do so may result in fire or explosion Comply with all safety warnings ...

Page 148: ...h a towel and take it to a service centre This device has internal liquid indicators fitted Water damage to your device may void the manufacturer s warranty Store your device only on flat surfaces If your device falls it may be damaged The device can be used in locations with an ambient temperature of 0 C to 35 C You can store the device at an ambient temperature of 10 C to 50 C Using or storing t...

Page 149: ...o close to your eyes Seizures or blackouts can occur when you are exposed to flashing lights while watching videos or playing Flash based games for extended periods If you feel any discomfort stop using the device immediately If anyone related to you has experienced seizures or blackouts while using a similar device consult a physician before using the device If you feel discomfort such as a muscl...

Page 150: ...s Make sure the headset cable does not become entangled in your arms or on nearby objects Do not paint or put stickers on your device Paint and stickers can clog moving parts and prevent proper operation If you are allergic to paint or metal parts of the device you may experience itching eczema or swelling of the skin When this happens stop using the device and consult your physician Do not use th...

Page 151: ...e Do not disassemble modify or repair your device Any changes or modifications to your device can void your manufacturer s warranty If your device needs servicing take your device to a Samsung Service Centre Do not disassemble or puncture the battery as this can cause explosion or fire Turn off the device before removing the battery If you remove the battery with the device turned on it may cause ...

Page 152: ...and prevent leakage or misuse of sensitive information While using your device be sure to back up important data Samsung is not responsible for the loss of any data When disposing of your device back up all data and then reset your device to prevent misuse of your personal information Carefully read the permissions screen when downloading applications Be particularly cautious with applications tha...

Page 153: ...e suspicious messages or email from unknown senders Set a password and change it regularly Deactivate wireless features such as Bluetooth when not in use If the device behaves abnormally run an antivirus program to check for infection Run an antivirus program on your device before you launch newly downloaded applications and files Install antivirus programs on your computer and run them regularly ...

Page 154: ...e that interference will not occur in a particular installation if this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient relocate the receiving antenna Increase the separation between the equipment and rece...

Page 155: ...uld not be disposed of with other household waste To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office f...

Page 156: ...RTORT FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES ATTORNEY FEES EXPENSES OR ANY OTHER DAMAGES ARISING OUT OF OR IN CONNECTIONWITH ANY INFORMATION CONTAINED IN OR AS A RESULT OF THE USE OF ANY CONTENT OR SERVICE BYYOU OR ANYTHIRD PARTY EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Third party services may be terminated or interrupted at any time and Samsung makes no rep...

Page 157: ... Fi Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are trademarks of Dolby Laboratories All other trademarks and copyrights are the property of their respective owners ISED Notice This Class B digital apparatus complies with Canadian ICES 003 This device compl...

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Samsung SM-G990W, User Manual

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Summary of Contents for SM-G990W

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