Samsung SM-G9730 User Manual Download

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www.samsung.com/hk

USER MANUAL

English (HK). 03/2021. Rev.1.1

SM-G9700

SM-G9730

SM-G9750

Summary of Contents for SM-G9730

Page 1: ...www samsung com hk USER MANUAL English HK 03 2021 Rev 1 1 SM G9700 SM G9730 SM G9750 ...

Page 2: ...standing the screen 66 Notification panel 68 Entering text 70 Installing or uninstalling apps 72 Phone 75 Contacts 77 Messages 79 Internet 80 Gallery 84 Multi window 87 Samsung Health 88 Samsung Notes 89 Samsung Members 89 Samsung Global Goals 89 GalaxyWearable 90 Calendar 91 Reminder 92 Voice Recorder 94 My Files 94 Clock 94 Calculator 95 Game Launcher 96 Game Booster 97 SmartThings 97 SmartView ...

Page 3: ...26 Samsung account 126 Connections 127 Wi Fi 129 Bluetooth 130 NFC and contactless payments NFC enabled models 131 Data saver 131 Mobile data only apps 132 Mobile Hotspot 132 More connection settings 134 Sounds and vibration 134 Sound quality and effects 135 Separate app sound 135 Notifications 136 Display 137 Changing the screen mode or adjusting the display colour 138 Wallpaper 138 Themes 138 Ho...

Page 4: ...4 Basics ...

Page 5: ...s images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data services such as messaging uploading and downloading auto syncing or using location services depending on your data...

Page 6: ...lly adjust its brightness based on the surrounding environment launch the Settings app tap Display and then tap the Adaptive brightness switch to activate it Depending on the region or model some devices are required to receive approval from the Federal Communications Commission FCC If your device is approved by the FCC you can view the FCC ID of the device To view the FCC ID launch the Settings a...

Page 7: ...he device s performance and appearance may be affected If the device has been immersed in water or the microphone or speaker is wet sound may not be heard clearly during a call After wiping the device with a dry cloth dry it thoroughly before using it The touchscreen and other features may not work properly if the device is used in water If the device is dropped or receives an impact the water and...

Page 8: ...do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging or fast charging feature is only available on supported models When the device heats up during use When you use features or apps that require more power or use them for extended periods your device may temporarily heat up due to increased battery ...

Page 9: ...ing the battery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the latest software Conflicts between running apps may cause the device to heat up Restart the device Deactivate theWi Fi GPS and Bluetooth...

Page 10: ...e the device will turn off Do not use the device until the device s temperature drops below the specified level If the second warning message appears during an emergency call the call will not be disconnected by a forced shut down Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution to avoid shortening the battery s lifespan d...

Page 11: ... It is recommended to attach it to your device from the top corners and detach it from the bottom corners Whether a case is supplied may vary by region or service provider You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance ...

Page 12: ...layout Galaxy S10 Front camera Dual Speaker Edge screen Fingerprint recognition sensor Power key Touchscreen Edge screen Volume key Bixby key Proximity Light sensor Multipurpose jack USBType C SIM card Memory card tray ...

Page 13: ...Basics 13 NFC antenna MST antenna Wireless charging coil Rear camera Triple Microphone Main antenna Speaker Microphone Heart rate sensor GPS antenna Flash Earphone jack ...

Page 14: ...14 Galaxy S10 Front camera Speaker Edge screen Fingerprint recognition sensor Power key Touchscreen Edge screen Volume key Bixby key Proximity Light sensor Multipurpose jack USBType C SIM card Memory card tray ...

Page 15: ...Basics 15 NFC antenna MST antenna Wireless charging coil Rear camera Triple Microphone Main antenna Speaker Microphone Heart rate sensor GPS antenna Flash Earphone jack ...

Page 16: ...Basics 16 Galaxy S10e Front camera Speaker Power key Fingerprint recognition sensor Touchscreen Volume key Bixby key Proximity Light sensor Multipurpose jack USBType C SIM card Memory card tray ...

Page 17: ...to a strong light source such as direct sunlight the camera image sensor may be damaged A damaged image sensor is irreparable and will cause dots or spots in pictures If you use the device with its glass or acrylic body broken there may be a risk of injury Use the device only after it has been repaired at a Samsung Service Centre If dust or foreign materials enter the microphone speaker or receive...

Page 18: ... protectors may cause the sensors to malfunction Do not cover the proximity light sensor area with screen accessories such as a screen protector stickers or a cover Doing so may cause the sensor to malfunction The colours on the Edge screen may look different depending on your viewing position Galaxy S10 S10 Hard keys Bixby key Power key Volume key Key Function Power Press and hold to turn the dev...

Page 19: ...harger and cable specifically designed for your device Incompatible battery charger and cable can cause serious injuries or damage to your device Connecting the charger improperly may cause serious damage to the device Any damage caused by misuse is not covered by the warranty Use only USBType C cable supplied with the device The device may be damaged if you use Micro USB cable To save energy unpl...

Page 20: ...g the device care feature When you are not using the device turn off the screen by pressing the Power key Activate power saving mode Close unnecessary apps Deactivate the Bluetooth feature when not in use Deactivate auto syncing of apps that need to be synced Decrease the backlight time Decrease the screen brightness Battery charging tips and precautions When the battery power is low the battery i...

Page 21: ...op charging If you charge the device while the multipurpose jack is wet the device may be damaged Thoroughly dry the multipurpose jack before charging the device If the device is not charging properly take the device and the charger to a Samsung Service Centre Fast charging The device has a built in fast charging feature You can charge the battery more quickly while the device or its screen is tur...

Page 22: ...less charging feature If the fast wireless charging feature is not activated launch the Settings app tap Battery and device care Battery More battery settings and then tap the Fast wireless charging switch to activate it A fan inside the charger may produce noise during fast wireless charging Charging the battery 1 Place the centre of the device s back on the centre of the wireless charger The est...

Page 23: ...ther wireless chargers the battery may not charge properly Wireless power sharing You can charge another device with your device s battery You can still charge another device even while charging your device Depending on the type of accessories or cover being used theWireless power sharing feature may not work properly It is recommended to remove any accessories and cover being used before using th...

Page 24: ...or efficiency may vary depending on the device s condition or the surrounding environment If the remaining battery power drops below a certain level power sharing will stop SIM or USIM card nano SIM card Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider You can insert two SIM or USIM cards so you can have two phone numbers or service prov...

Page 25: ... the tray with the gold coloured contacts facing downwards 4 Gently press the SIM or USIM card into the tray to secure it If the card is not fixed firmly into the tray the SIM card may leave or fall out of the tray 5 Insert the tray back into the tray slot If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray...

Page 26: ...the hole on the tray to loosen the tray 2 Pull out the tray gently from the tray slot 3 Remove the SIM or USIM card 4 Insert the tray back into the tray slot Using dual SIM or USIM cards If you insert two SIM or USIM cards you can have two phone numbers or service providers for a single device Activating SIM or USIM cards Launch the Settings app and tap Connections SIM card manager Select a SIM or...

Page 27: ...depending on the memory card manufacturer and type To view your device s maximum memory card capacity refer to the Samsung website Some memory cards may not be fully compatible with the device Using an incompatible card may damage the device or the memory card or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems...

Page 28: ...e damaged 2 Pull out the tray gently from the tray slot When you remove the tray from the device the mobile data connection will be disabled 3 Place a memory card on the tray with the gold coloured contacts facing downwards 4 Gently press the memory card into the tray to secure it If the card is not fixed firmly into the tray the memory card may leave or fall out of the tray ...

Page 29: ...the tray slot Do not remove external storage such as a memory card or USB storage while the device is transferring or accessing information or right after transferring data Doing so can cause data to be corrupted or lost or cause damage to the external storage or device Samsung is not responsible for losses including loss of data resulting from the misuse of external storage devices Formatting the...

Page 30: ...ss and hold the Power key and theVolume Down key simultaneously for more than 7 seconds to restart it Power key Volume Down key Emergency mode You can switch the device to emergency mode to reduce battery consumption Some apps and functions will be restricted In emergency mode you can make an emergency call send your current location information to others sound an emergency alarm and more Activati...

Page 31: ...setup procedures may vary depending on the device s software and your region 1 Turn on the device 2 Select your preferred device language and select Start Select a language 3 Follow the on screen instructions to complete the setup The Home screen will appear If you do not connect to aWi Fi network you may not be able to set up some device features during the initial setup ...

Page 32: ...t when registering the fingerprint Be careful not to forget your pattern PIN or password If your fingerprint is not recognised unlock the device using the pattern PIN or password you set when registering the fingerprint and then re register your fingerprints If your pattern PIN or password is forgotten you will not be able to use the device if you do not reset it Samsung is not responsible for any...

Page 33: ...ed by metal objects such as coins keys and necklaces Covering the fingerprint recognition sensor with protective films stickers or other accessories may decrease the fingerprint recognition rate If the fingerprint recognition sensor is initially covered with a protective film remove it before using the fingerprint recognition sensor Ensure that the fingerprint recognition sensor and your fingers a...

Page 34: ...he device detects your finger lift it up and place it on the fingerprint recognition sensor again Galaxy S10e Place your finger on the Power key After the device detects your finger lift it up and place it on the Power key again Repeat this action until the fingerprint is registered 5 When you are finished registering your fingerprints tap Done ...

Page 35: ...a fingerprint to delete and tap Remove Unlocking the screen with your fingerprints You can unlock the screen with your fingerprint instead of using a pattern PIN or password 1 Launch the Settings app and tap Biometrics and security Fingerprints 2 Unlock the screen using the preset screen lock method 3 Tap the Fingerprint unlock switch to activate it 4 On the locked screen place your finger on the ...

Page 36: ...g the face recognition to unlock your device keep the following precautions in mind Your device could be unlocked by someone or something that looks like your image Face recognition is less secure than Pattern PIN or Password For better face recognition Consider the following when using face recognition Consider the conditions when registering such as wearing glasses hats masks beards or heavy mak...

Page 37: ...ur registered face and register your face again To enhance the face recognition tap Add alternative look and add an alternate appearance Deleting the registered face data You can delete face data that you have registered 1 Launch the Settings app and tap Biometrics and security Face recognition 2 Unlock the screen using the preset screen lock method 3 Tap Remove face data Remove Once the registere...

Page 38: ...creen after recognising your face tap the Stay on Lock screen until swipe switch to deactivate it If you want to reduce the possibility of recognising faces in photos or videos tap the Faster recognition switch to deactivate it This may decrease the face recognition speed If you want to increase the recognition rate in a dark place tap the Brighten screen switch to activate it 4 On the locked scre...

Page 39: ...pp You can also launch the app by pressing the Power key twice quickly or dragging to the left on the locked screen Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turned off while the screen lock method is set The camera automatically shuts off when unused Some methods may not be available depending on the service provider or mode...

Page 40: ...ire high resolutions Your device s camera features a wide angle lens Minor distortion may occur in wide angle photos or videos and does not indicate device performance problems To correct the distortion in photos tap on the preview screen tap Format and advanced options and then tap the Ultra wide shape correction switch to activate it The maximum capacity for recording a video may vary depending ...

Page 41: ...ton you can move it anywhere on the screen and take photos more conveniently On the preview screen tap Shooting methods and tap the Floating Shutter button switch to activate it Options for current shooting mode On the preview screen use the following options Activate or deactivate the flash Select the length of the delay before the camera automatically takes a photo Select an aspect ratio for pho...

Page 42: ...video In FOOD mode focus on a subject inside the circular frame and blur the image outside the frame In FOOD mode adjust the colour tone Activate or deactivate the motion detection feature when recording super slow mo videos Change the recording time of super slow mo videos The available options may vary depending on the model or shooting mode Photo mode The camera adjusts the shooting options aut...

Page 43: ...omposition and the recommended composition appears on the preview screen 3 Move the device so the guide matches the recommended composition When the ideal composition is achieved the guide will change to yellow 4 Tap to take a photo Guide Ideal composition Taking selfies You can take self portraits with the front camera 1 On the preview screen swipe upwards or downwards or tap to switch to the fro...

Page 44: ...usts the shooting options automatically depending on the surroundings to record videos easily 1 On the shooting modes list tap VIDEO and tap to record a video To switch between the front and rear cameras while recording swipe upwards or downwards on the preview screen or tap To capture an image from the video while recording tap To change the focus while recording a video tap and hold where you wa...

Page 45: ... To save the results individually tap Select tick the items you want and then tap Change the recording time Pro mode Pro video mode Capture photos or videos while manually adjusting various shooting options such as exposure value and ISO value On the shooting modes list tap MORE PRO or PROVIDEO Select options and customise the settings and then tap to take a photo or tap to record a video Availabl...

Page 46: ... receives For low light situations use a higher exposure Change the focus mode Drag the adjustment bar towards or to manually adjust the focus To switch to auto focus mode tap MANUAL Select an appropriate white balance so images have a true to life colour range You can set the colour temperature Adjust the colour tone Adjust the zoom speed Pro video mode If the shutter speed is set manually you ca...

Page 47: ...istinct backgrounds such as an empty sky or a plain wall Food mode Take photos of food with more vibrant colours 1 On the shooting modes list tap MORE FOOD 2 Tap the screen and drag the circular frame over the area to highlight The area outside the circular frame will be blurred To resize the circular frame drag a corner of the frame 3 Tap and drag the adjustment bar to adjust the colour tone 4 Ta...

Page 48: ... the intensity of the background effect drag the adjustment bar 3 When Ready appears on the preview screen tap to take a photo or tap to record a video Background effect intensity adjustment bar Background effects The available options may vary depending on the shooting mode Use this feature in a place that has sufficient light The background blur may not be applied properly in the following condi...

Page 49: ...fficient or poor lighting the screen may appear dark or be grainy The screen may flicker in certain lighting conditions such as in places with fluorescent lighting Recording super slow motion videos automatically To capture the moment in super slow motion when motion is detected in the motion detection area tap to activate it The motion detection feature will be activated and the motion detection ...

Page 50: ...t the slow motion section tap Editor and drag the section editing bar to the left or right Start bracket Slow motion section End bracket Section editing bar Hyperlapse mode Record scenes such as passing people or cars and view them as fast motion videos 1 On the shooting modes list tap MORE HYPERLAPSE 2 Tap and select a frame rate option If you set the frame rate to Auto the device will automatica...

Page 51: ... files retain all of a photo s data for the best image quality but they will take up more memory When using the RAW copies feature each photo is saved in two formats DNG and JPG Ultra wide shape correction Set the device to correct distortion in photos taken with the Ultra wide camera Selfies Use wide angle for group selfies Set the device to automatically switch to a wide angle selfie when there ...

Page 52: ...operly the device must support HDR10 Video stabilisation Activate anti shake to reduce or eliminate blurry image resulting from camera shake while recording a video Useful features HDR rich tone Take photos with rich colours and reproduce details even in bright and dark areas Tracking auto focus Set the device to track and automatically focus on a selected subject When you select a subject on the ...

Page 53: ...hods for taking a photo or recording a video Settings to keep Keep the last settings you used such as the shooting mode when you launch the camera Storage location Select the memory location for storage This feature will appear when you insert a memory card Quick launch Set the device to launch the camera by pressing the Power key twice quickly Vibration feedback Set the device to vibrate in certa...

Page 54: ...and various features of the device This chapter is a common manual for apps and features provided by Samsung devices Depending on the model some content may differ or descriptions of apps or features not available on your device may be included ...

Page 55: ...to sign in using your Google account tap Continue with Google If you do not have a Samsung account tap Create account Finding your ID and resetting your password If you forget your Samsung account ID or password tap Find ID or Reset password on the Samsung account sign in screen You can find your ID or reset your password after you enter the required information Signing out of your Samsung account...

Page 56: ...the app selection pop up window appears tap Smart Switch Receive data 3 In the previous device tap Allow If you do not have the app download it from Galaxy Store or Play Store Your device will recognise the previous device and a list of data you can transfer will appear 4 Select an item to bring and tap Transfer Do not disconnect the USB cable from the device when you are transferring files Doing ...

Page 57: ... data between your device and a computer You must download the Smart Switch computer version app from www samsung com hk apps smart switch Back up data from your previous device to a computer and import the data to your device 1 On the computer visit www samsung com hk apps smart switch to download Smart Switch 2 On the computer launch Smart Switch If your previous device is not a Samsung device b...

Page 58: ...apart or pinch on the screen Do not allow the touchscreen to come into contact with other electrical devices Electrostatic discharges can cause the touchscreen to malfunction To avoid damaging the touchscreen do not tap it with anything sharp or apply excessive pressure to it with your fingertips It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doi...

Page 59: ...apps Home Tap to return to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar Launch the Settings app tap Display Navigation bar and then tap Swipe gestures under Navigation type The navigation bar will be hidden and the gesture hints will appear Ta...

Page 60: ...e upwards to open the Apps screen To return to the Home screen swipe upwards or downwards on the Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen Finder Favourite apps If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area tap Settings and then tap the Show Apps screen bu...

Page 61: ...e s theme Visual elements of interface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Select a widget and tap Add The widget will be added on the Home screen Settings Configure settings for the Home screen such as the screen layout Dis...

Page 62: ... shortcut to an app on the Home screen tap and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts area at the bottom of the Home screen Creating folders Create folders and gather similar apps to quickly access and launch apps On the Home screen or the Apps screen tap and hold an app...

Page 63: ... deleted The folder s apps will be relocated to the Apps screen Edge panel You can quickly access your favourite apps and features from the Edge panels Drag the Edge panel handle towards the centre of the screen If the Edge panel handle is not visible launch the Settings app tap Display and then tap the Edge panels switch to activate it Edge panel handle Edge panel Edge panel settings ...

Page 64: ...rsonal information by preventing others from accessing your device After setting the screen lock method the device will require an unlock code whenever unlocking it You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit Launch the Settings app tap Lock screen Secure lock settings unlock the screen using th...

Page 65: ... Mute mode Vibration mode Flight mode activated Error occurred or caution required Battery charging Battery power level The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Some indicator icons appear only when you open the notification panel The indicator icons may appear differently depending on the service provider or...

Page 66: ...wing functions on the notification panel View the notification details and perform various actions Clear all notifications Launch Settings Access the notification settings Quick setting buttons Using quick setting buttons Tap quick setting buttons to activate certain features Swipe downwards on the notification panel to view more buttons To add more buttons tap Adjust the brightness of the display...

Page 67: ...he notification panel swipe downwards and then tap Media 2 Tap the icons on the controller to control the playback To continue playback on another device tap and select the device you want Controlling nearby devices Launch quickly and take control of nearby connected devices and frequently used SmartThings devices and scenes on the notification panel 1 Open the notification panel swipe downwards a...

Page 68: ...ge key to switch between the input languages Tap Languages and types Manage input languages and select the languages to use Changing the keyboard On the navigation bar tap to change the keyboard To change the keyboard type tap Languages and types select a language and then select the keyboard type you want If the keyboard button does not appear on the navigation bar launch the Settings app tap Gen...

Page 69: ... keyboard functions Enter stickers You can also enter your emoji stickers that look like you Attach animated GIFs Search for content and enter it Translate text and enter it Enter your personal information registered to Samsung Pass Add an item from the clipboard Change the keyboard mode Change the keyboard size Some features may not be available depending on the service provider or model Copying ...

Page 70: ...pps and then select an option Play Store Purchase and download apps Launch the Play Store app Browse apps by category or search for apps by keyword To change the auto update settings tap Settings Auto update apps and then select an option Managing apps Uninstalling or disabling apps Tap and hold an app and select an option Uninstall Uninstall downloaded apps Disable Disable selected default apps t...

Page 71: ...aunch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permissions To view or change app permission settings by permission category launch the Settings app and tap Apps Permission manager Select an item and select an app If you do not grant permissions to apps the basic features of the apps may not function properly ...

Page 72: ...app and tap Keypad 2 Enter a phone number 3 Tap to make a voice call or tap or to make a video call Preview the phone number More options Search for a contact Add the number to the contacts list Making calls from call logs or contacts list Launch the Phone app tap Recents or Contacts and then swipe to the right on a contact or a phone number to make a call If this feature is deactivated tap Settin...

Page 73: ... name in the search field Or select one from the recommended hot places The business s information such as its phone number or address will appear This feature may not be available depending on the service provider or model Making an international call 1 Launch the Phone app and tap Keypad 2 Tap and hold 0 until the sign appears 3 Enter the country code area code and phone number and then tap Rece...

Page 74: ...bers switch to activate the feature Options during calls Add call Dial a second call The first call will be put on hold When you end the second call the first call will be resumed Hold call Hold a call Bluetooth Switch to a Bluetooth headset if it is connected to the device Speaker Activate or deactivate the speakerphone When using the speakerphone keep the device away from your ears Mute Turn off...

Page 75: ...them from other storages to your device 1 Launch the Contacts app and tap Manage contacts Import or export contacts Import 2 Follow the on screen instructions to import contacts Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Accounts and backup Manage accounts and select th...

Page 76: ...tap More Delete Sharing contacts You can share contacts with others by using various sharing options 1 Launch the Contacts app and tap Share contacts 2 Select contacts and tap Share 3 Select a sharing method Creating groups You can add groups such as family or friends and manage contacts by group 1 Launch the Contacts app and tap Groups Create group 2 Follow the on screen instructions to create a ...

Page 77: ...ng Sending messages 1 Launch the Messages app and tap 2 Add recipients and enter a message To record and send a voice message tap and hold say your message and then release your finger The recording icon appears only while the message input field is empty 3 Tap to send the message Enter recipients Enter a message Enter stickers Attach files Recipient Send the message ...

Page 78: ...part or pinch on the screen Sorting messages You can sort messages by category and manage them easily Launch the Messages app and tap Conversations Add category If the category option does not appear tap Settings and tap the Conversations categories switch to activate it Deleting messages Tap and hold a message to delete then tap Delete Changing message settings Launch the Messages app tap Setting...

Page 79: ...bpage Open the homepage Move between pages More options Refresh the current webpage Manage tabs Use secret mode View your bookmarks Using secret mode If you set a password for secret mode you can prevent others from viewing your search history browsing history bookmarks and saved pages 1 Tap Turn on Secret mode 2 Tap the Lock Secret mode switch to activate it tap Start and then set a password for ...

Page 80: ...by album or create memories Using Gallery Launch the Gallery app Search for images Group similar images More options Grouping similar images Launch the Gallery app and tap to group similar images and display only the best shots as a preview of the images When you tap the image preview you can view all the images in the group ...

Page 81: ... on the screen More options Delete the image Share the image with others Modify the image BixbyVision Add the image to favourites Cropping enlarged images 1 Launch the Gallery app and select an image 2 Spread two fingers apart on the area you want to save and tap The cropped area will be saved as a file Saved image thumbnail ...

Page 82: ...eft side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume To rewind or fast forward swipe to the left or right on the playback screen Viewing brighter and clearer videos Enhance the image quality of your videos to enjoy brighter and more vivid colours Launch the Settings app tap Advanced features and then t...

Page 83: ...s synced with the cloud photos and videos you take will also be saved in the cloud You can view images and videos saved in the cloud in your Gallery app and from other devices When you connect your Samsung account and Microsoft account you can set the cloud storage as Microsoft OneDrive Deleting images or videos Launch the Gallery app tap and hold an image a video or a memory to delete and then ta...

Page 84: ...run multiple apps at the same time in the pop up view Split screen view Pop up view Some apps may not support this feature Split screen view 1 Tap the Recents button to open the list of recently used apps 2 Swipe to the left or right tap an app s icon and then tap Open in split screen view 3 On the apps list select another app to launch ...

Page 85: ...witch to activate it you can launch the recently used apps in the split screen view from the Edge panel Adding app pairs Add two frequently used apps to the Edge panel to launch them together in the split screen view with a single tap 1 In the split screen view tap the circles between the app windows 2 Tap The two apps you are using in the split screen view will be saved on the Edge panel as an ap...

Page 86: ... pop up window the window will be minimised and displayed as an app icon To use the pop up window again tap the app icon Launching apps from the Edge panel 1 Drag the Edge panel handle towards the centre of the screen 2 Tap and hold an app drag it to the left and then drop it where Drop here for pop up view appears The selected app will launch in the pop up view Moving pop up windows To move a pop...

Page 87: ... Samsung Health app When running this app for the first time or restart it after performing a data reset follow the on screen instructions to complete the setup To edit items on the Samsung Health home screen tap Manage items at the bottom of the trackers list View and manage trackers View health tips Monitor your health and fitness Compare your step count records with other Samsung Health users o...

Page 88: ...nto your notes Creating notes 1 Launch the Samsung Notes app tap and then create a note You can change the input method by tapping or Enter a title Insert files Reading mode 2 When you are finished composing the note tap the Back button to save it If you want to save the note in another file format tap Save as file Deleting notes Tap and hold a note to delete and tap Delete ...

Page 89: ...hat aim to create a sustainable society These goals have the power to end poverty fight inequality and stop climate change With Samsung Global Goals learn more about the global goals and join the movement for a better future GalaxyWearable GalaxyWearable is an app that allows you to manage your wearable devices When you connect your device to the wearable device you can customise the wearable devi...

Page 90: ... 2 Enter event details and tap Save Syncing events with your accounts 1 Launch the Settings app tap Accounts and backup Manage accounts and then select the account to sync with 2 Tap Sync account and tap the Calendar switch to activate it To add accounts to sync with launch the Calendar app and tap Add new account Then select an account to sync with and sign in When an account is added a blue circ...

Page 91: ... will be added to the Apps screen Creating reminders 1 Launch the Reminder app 2 Tap Write a reminder or enter the details and then tap Save Completing reminders On the reminders list select a reminder and tap Complete Restoring reminders Restore reminders that have been completed 1 On the reminders list tap Completed 2 Select a category and tap Edit 3 Tick items to restore and tap Restore Reminde...

Page 92: ...Standard This is the normal recording mode Interview The device records sound from the top and the bottom of the device at a high volume while reducing the volume of sound from the sides Speech to text The device records your voice and simultaneously converts it to on screen text For best results keep the device near your mouth and speak loudly and clearly in a quiet place If the voice memo system...

Page 93: ...mute or unmute certain sound sources in the recording 1 Tap List and select a voice recording made in interview mode 2 To mute certain sound sources tap for the corresponding direction that sound is to be muted The icon will change to and the sound will be muted Muted sound source Unmuted sound source ...

Page 94: ...ck the current time in many cities around the world time an event or set a specific duration Launch the Clock app Calculator Perform simple or complex calculations Launch the Calculator app View the calculation history To clear the history tap Clear history To close the calculation history panel tap Use the unit conversion tool You can convert various values such as area length or temperature into...

Page 95: ...on the Game Launcher screen If you cannot see your games drag the Library panel upwards and tap Add apps Removing a game from Game Launcher Drag the Library panel upwards tap and hold a game and then tap Remove from Game Launcher Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap Game performance Game performance and then select the mode you wan...

Page 96: ...evice overheating and to stop apps running in the background to better manage memory Block during game Lock some features during games Navigation button lock Hide the buttons on the navigation bar To display the buttons tap on the navigation bar Screen touch lock Lock the touchscreen while the game is being played To unlock the touchscreen drag the lock icon in any direction Screenshot Capture scr...

Page 97: ...connect may vary depending on the region Available features may differ depending on the connected device Connected devices own errors or defects are not covered by the Samsung warranty When errors or defects occur on the connected devices contact the device s manufacturer SmartView View your device s displayed content on a large screen by connecting your device to a screen mirroring enabledTV or m...

Page 98: ...uick Share to activate it 3 Tap Quick Share and select a device to transfer the image to 4 Accept the file transfer request on the other device This feature does not support sharing videos withTVs or SmartThings supported devices To watch videos onTV use the SmartView feature Pointing to share Share content by pointing the device among the nearby devices This feature is available only on Galaxy de...

Page 99: ...nt to your device 1 Open the notification panel swipe downwards and then tap Quick Share to activate it 2 Tap and hold Quick Share The Quick Share settings screen will appear 3 Select an option Contacts only Allow only your contacts to share with your device Everyone Allow any nearby devices to share with your device Link Sharing Share large files Upload files to the Samsung storage server and sha...

Page 100: ...usic Discover listen to and share music on your device You can upload music collections stored on your device to the cloud and access them later Play Movies TV Purchase or rent videos such as movies andTV programmes from Play Store Drive Store your content on the cloud access it from anywhere and share it with others YouTube Watch or create videos and share them with others Photos Search for manag...

Page 101: ...by screen will appear Using Bixby While pressing and holding the Bixby key say what you want to Bixby and then release your finger from the key when you are finished speaking Alternatively say Hi Bixby and say what you want For example while pressing and holding the Bixby key say How s the weather today The weather information will appear on the screen If you want to know the weather tomorrow whil...

Page 102: ...i Bixby switch to activate it 3 Follow the on screen instructions to complete the setup Now you can say Hi Bixby and start a conversation Communicating by typing text If your voice is not recognised due to noisy environments or if you are in a situation where speaking is difficult you can communicate with Bixby via text Press the Bixby key tap and then type what you want During the communication B...

Page 103: ...byVision using one of these methods In the Camera app tap MORE on the shooting modes list and tap BIXBYVISION In the Gallery app select an image and tap In the Internet app tap and hold an image and tap Search with BixbyVision If you added the BixbyVision app icon to the Apps screen launch the BixbyVision app Using BixbyVision 1 Launch BixbyVision 2 Select a feature you want to use Recognise text ...

Page 104: ...unch the Settings app and tap Advanced features Bixby Routines 2 On the Discover list select a routine you want or tap Add routine to add your own routines You can set the conditions and actions of routines on the Discover list If you want to set the routine s running condition to manual tap Start button tapped This option will appear only when there are no running conditions set When a pop up win...

Page 105: ...button whenever you want Launch the Settings app and tap Advanced features Bixby Routines My routines and tap next to the routine you want to run Alternatively tap the routine s widget on the Home screen Viewing running routines Currently running routines will appear on the notification panel To view a routine s details tap the notification You can also quickly stop running routines On the notific...

Page 106: ...not be available depending on the service provider or model AR Emoji Camera Creating AR Emoji Make an emoji that looks like you Emoji stickers with various expressions will be automatically generated 1 Launch the AR Zone app and tap AR Emoji Camera 2 Align your face on the screen tap to take a photo and then follow the on screen instructions to create an emoji Your emoji and its emoji stickers are...

Page 107: ...The emoji s face appears over your face so it looks like you are wearing a mask MIRROR The emoji mimics your body movements PLAY The emoji moves on a real background 3 Tap the emoji icon to take a photo or tap and hold the icon to record a video You can view and share the photos and videos that you have captured in Gallery AR Emoji Stickers Create your own stickers with your emoji s expressions an...

Page 108: ...wing actions are an example of using your emoji stickers in the Messages app 1 While composing a message in the Messages app tap on the Samsung keyboard 2 Tap the emoji icon 3 Select one of your emoji stickers The emoji sticker will be inserted Emoji icon AR Emoji Studio Edit or decorate your emoji in the AR Emoji Studio You can also create clothes with custom patterns and colours for your emoji L...

Page 109: ...gnises the subject the recognition area will appear on the screen 2 Write or draw in the recognition area If you switch to the rear camera you can also write or draw outside the recognition area If you tap and then begin to doodle you can record yourself doodling Recognition area Change the pen type and colour Redo Delete doodle Enter text Hide the pen tools Undo 3 Tap to record a video 4 Tap to s...

Page 110: ...rovider or model Magnetic secure transmission MST may not be supported depending on the region Setting up Samsung Pay When running this app for the first time or restart it after performing a data reset follow the on screen instructions to complete the initial setup 1 Launch the Samsung Pay app 2 Sign in to your Samsung account and read and agree to the terms and conditions 3 Register your fingerp...

Page 111: ... the back of your device to the card reader When the card reader recognises the card information the payment will be processed Payments may not be processed depending on your network connection The verification method for payments may vary depending on the card readers Cancelling payments You can cancel payments by visiting the place where you made them On the cards list swipe to the left or right...

Page 112: ...fter performing a data reset follow the on screen instructions to complete the setup On the Samsung Kids screen select the app you want to use Your preset screen lock method or your created PIN will be used when activating the Parental controls feature or closing Samsung Kids Using parental control features You can configure the settings for Samsung Kids and view the usage history On the Samsung K...

Page 113: ... time View the list of saved stations More options Scan and save stations Add the current station to the favourites list Fine tune the frequency View the list of favourite stations Turn the FM radio on or off Enter radio frequency manually Record a song from the FM radio Search for stations Playing through the speaker You can listen to the radio through the speaker instead of the connected earphon...

Page 114: ...our Bluetooth speaker 1 Make sure that your smartphone and your Bluetooth speaker are connected Refer to Pairing with other Bluetooth devices for how to connect 2 On your smartphone open the notification panel swipe downwards and then check if Music Share is activated You can use additional features such as setting who to share your device with by tapping and holding Music Share 3 On your friend s...

Page 115: ...d s smartphone open the notification panel swipe downwards and then tap Music Share to activate it You can use additional features such as setting who to share your device with by tapping and holding Music Share 3 On your smartphone open the notification panel swipe downwards and then tap Media 4 Tap and select your friend s Buds from the detected devices list 5 On your friend s smartphone accept ...

Page 116: ... you can simultaneously use your smartphone Connecting devices and starting Samsung DeX Wired connections to external displays You can connect your smartphone to an external display using an HDMI adaptor USBType C to HDMI Use only official Samsung DeX supported accessories that are provided by Samsung Performance problems and malfunctions caused by using accessories that are not officially support...

Page 117: ...ble HDMI adaptor USBType C to HDMI Wired connections to computers You can use Samsung DeX by connecting your smartphone to a computer using a USB cable To use the USB cable supplied with the device the computer must have a USBType C port 1 On a computer visit www samsung com samsung dex and download the Samsung DeX app 2 Connect your smartphone to a computer using a USB cable ...

Page 118: ...ards and then tap DeX 2 Select aTV from the detected devices list and tap Start now SomeTVs will only be detected when its screen mirroring mode is turned on 3 If the connection request window appears on theTV accept the request 4 Follow the on screen instructions to complete the connection When they are connected the Samsung DeX screen will appear on theTV It is recommended to use a Samsung Smart...

Page 119: ...an also use the external keyboard on the smartphone s screen Using your smartphone as a touchpad You can use your smartphone as a touchpad On your smartphone tap on the navigation bar If you have set the navigation bar to use Swipe gestures open the notification panel and tap Use your phone as a touchpad If you double tap on the touchpad you can view the gestures you can use with the touchpad If y...

Page 120: ... tap General management Physical keyboard Keyboard shortcuts Using Samsung DeX Use your smartphone s features in an interface environment similar to a computer You can multitask by running multiple apps simultaneously You can also check your smartphone s notifications and status Samsung DeX home screen Taskbar Favourite apps Status bar Notifications Quick access toolbar Apps button The Samsung DeX...

Page 121: ...ock the Samsung DeX screen and your smartphone s screen while using Samsung DeX select Lock DeX While using Samsung DeX you cannot lock the Samsung DeX screen and your smartphone s screen by pressing the Power key Transferring data with a computer Copying files On the Samsung DeX screen click and hold a file to select it in the My Files app or Gallery app and drag it to the computer screen On the ...

Page 122: ...is feature When you create a Microsoft account you can sign in to all Microsoft devices and services such as Microsoft Office programs andWindows 10 Connecting to a computer 1 Launch the Settings app and tap Advanced features Link toWindows 2 Follow the on screen instructions to complete the connection Visit https aka ms setupltw for details Viewing data and notifications from your device on the c...

Page 123: ... capturing a screenshot by swiping is not activated launch the Settings app tap Advanced features Motions and gestures and then tap the Palm swipe to capture switch to activate it After capturing a screenshot use the following options on the toolbar at the bottom of the screen Capture the current content and the hidden content on an elongated page such as a webpage When you tap the screen will aut...

Page 124: ...t a sound setting and tap Start recording After a countdown recording will start To write or draw on the screen tap To record the screen with a video overlay of yourself tap 3 When you are finished recording the video tap You can view the video in Gallery To change the screen recorder settings launch the Settings app and tap Advanced features Screenshots and screen recorder ...

Page 125: ...gs app To search for settings by entering keywords tap This chapter is a common manual for settings and features provided by Samsung devices Depending on the model some content may differ or descriptions of options or features not available on your device may be included ...

Page 126: ...the required apps Refer to NFC and contactless payments NFC enabled models for more information Flight mode Set the device to disable all wireless functions on your device You can use only non network services Follow the regulations provided by the airline and the instructions of aircraft personnel In cases where it is allowed to use the device always use it in flight mode Mobile networks Configur...

Page 127: ...e switch to activate it 2 Select a network from theWi Fi networks list Networks with a lock icon require a password Once the device connects to aWi Fi network the device will reconnect to that network each time it is available without requiring a password To prevent the device from connecting to the network automatically tap next to the network and tap the Auto reconnect switch to deactivate it If...

Page 128: ...ord 4 Accept the share request on the other device TheWi Fi password is entered on your device and it is connected to the network Wi Fi Direct Wi Fi Direct connects devices directly via aWi Fi network without requiring an access point 1 On the Settings screen tap Connections Wi Fi and tap the switch to activate it 2 Tap Wi Fi Direct The detected devices are listed If the device you want to connect...

Page 129: ...h to activate it The detected devices will be listed 2 Select a device to pair with If the device you want to pair with is not on the list set the device to enter Bluetooth pairing mode Refer to the other device s user manuals Your device is visible to other devices while the Bluetooth settings screen is open 3 Accept the Bluetooth connection request on your device to confirm The devices will be c...

Page 130: ...ation from NFC tags 1 On the Settings screen tap Connections and tap the NFC and contactless payments switch to activate it 2 Place the NFC antenna area on the back of your device near an NFC tag The information from the tag appears Ensure that the device s screen is turned on and unlocked Otherwise the device will not read NFC tags or receive data Making payments with the NFC feature Before you c...

Page 131: ...ture is activated the icon will appear on the status bar Data saver feature activated To select apps to use data without restriction tap Allowed to use data while Data saver is on and select apps Mobile data only apps Select apps to always use the mobile data even when your device is connected to aWi Fi network For example you can set the device to use only mobile data for apps that you want to ke...

Page 132: ...en network switch to deactivate it If you activate the Auto Hotspot feature you can share your device s mobile data connection with other devices signed in to your Samsung account More connection settings Customise settings to control other connection features On the Settings screen tap Connections More connection settings Nearby device scanning Set the device to scan for nearby devices to connect...

Page 133: ...Settings screen tap Connections More connection settings Printing Download plugin 2 Select a printer plug in and install it 3 Select the installed printer plug in The device will automatically search for printers that are connected to the sameWi Fi network as your device 4 Select a printer to add To add printers manually tap Add printer Printing content While viewing content such as images or docu...

Page 134: ...e device to sound or vibrate for actions such as controlling the touchscreen Sound quality and effects Set the device s sound quality and effects Refer to Sound quality and effects for more information Separate app sound Set the device to play media sound from a specific app separately on the other audio device Refer to Separate app sound for more information Some features may not be available dep...

Page 135: ...d vibration Separate app sound and tap the switch to activate it 2 Select an app to play media sounds separately and tap the Back button 3 Select a device for playing the selected app s media sound Notifications Change the notification settings On the Settings screen tap Notifications Notification pop up style Select a notification pop up style and change the settings Recently sent View the apps t...

Page 136: ...reen mode Change the screen mode to adjust the display s colour and contrast Refer to Changing the screen mode or adjusting the display colour for more information Font size and style Change the font size and style Screen zoom Make the items on the screen larger or smaller Screen resolution Change the screen resolution Higher resolutions make the display more vivid however they will consume more b...

Page 137: ...he display colour to your preference Changing the screen mode On the Settings screen tap Display Screen mode and select a mode you want Vivid This optimises the colour range saturation and sharpness of your display You can also adjust the display colour balance by colour value Natural This adjusts the screen to a natural tone You can adjust the display colour only in Vivid mode Vivid mode may not ...

Page 138: ...or B Blue colour bar to your preference The screen tone will be adjusted Wallpaper Change the wallpaper settings for the Home screen and the locked screen On the Settings screen tap Wallpaper Themes Apply various themes to the device to change the visual elements of the Home screen locked screen and icons On the Settings screen tap Themes Home screen Configure settings for the Home screen such as ...

Page 139: ... locked screen Roaming clock Change the clock to show both the local and home time zones on the locked screen when roaming Widgets Change the settings of the items displayed on the locked screen Contact information Set the device to show contact information such as your email address on the locked screen Notifications Set how to show notifications on the locked screen Shortcuts Select apps to disp...

Page 140: ...e screen To change the settings to make it appear continuously or during a set time on the Settings screen tap Lock screen Always On Display and then select a mode you want The brightness of the Always On Display may change automatically depending on the lighting conditions Opening notifications on the Always On Display When you receive message missed call or app notifications notification icons w...

Page 141: ... updates Find My Mobile Activate or deactivate the Find My Mobile feature Access the Find My Mobile website findmymobile samsung com to track and control your lost or stolen device Samsung Pass Verify your identity easily and securely via your biometric data Refer to Samsung Pass for more information Secure Folder Create a secure folder to protect your private content and apps from others Refer to...

Page 142: ...ty instead of entering your Samsung account password when for example you purchase content from Galaxy Store On the Samsung Pass main screen tap Settings Account and syncing and then tap the Verify with Samsung Pass switch to activate it Using Samsung Pass to sign in to websites You can use Samsung Pass to easily sign in to websites that support ID and password autofill 1 On the sign in page of th...

Page 143: ...e service provider or model Samsung is not responsible for any loss or inconvenience caused by signing in to websites or apps via Samsung Pass Entering your personal information automatically You can use Samsung Pass to easily enter your personal information such as your address or payment card information on apps that support autofill 1 On the Samsung Pass main screen tap Private info and select ...

Page 144: ...other secure location Setting up Secure Folder 1 Launch the Settings app and tap Biometrics and security Secure Folder 2 Follow the on screen instructions to complete the setup The Secure Folder screen will appear and the Secure Folder app icon will be added to the Apps screen To change the name or icon colour of Secure Folder tap Customise When you launch the Secure Folder app you must unlock the...

Page 145: ...ent may vary depending on the content type Moving content from Secure Folder Move content from Secure Folder to the corresponding app in the default storage The following actions are an example of moving an image from Secure Folder to the default storage 1 Launch the Secure Folder app and tap Gallery 2 Select an image and tap Move out of Secure Folder The selected items will be moved to Gallery in...

Page 146: ... show the Secure Folder again launch the Settings app tap Biometrics and security Secure Folder and then tap the Show icon on Apps screen switch to activate it Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later Launch the Secure Folder app and tap Settings Backup and restore Uninstalling Secure Folder ...

Page 147: ... not be available depending on the service provider or model Location Change settings for location information permissions On the Settings screen tap Location App permissions View the list of apps that have permission to access the device s location and edit the permission settings Improve accuracy Set the device to use theWi Fi or Bluetooth feature to increase the accuracy of your location inform...

Page 148: ...rmation app data and settings safe on your device You can back up your sensitive information You must sign in to your Google account to back up data Smart Switch Launch Smart Switch and transfer data from your previous device Refer to Transferring data from your previous device Smart Switch for more information Regularly back up your data to a safe location such as Samsung Cloud or a computer so t...

Page 149: ... Tick items you want to restore and tap Restore Google Configure settings for some features provided by Google On the Settings screen tap Google Advanced features Options Activate advanced features and change the settings that control them On the Settings screen tap Advanced features Call text on other devices Use your device s calling and messaging features on other devices signed in to your Sams...

Page 150: ...content directly Game Launcher Activate the Game Launcher Refer to Game Launcher for more information Video enhancer Enhance the image quality of your videos to enjoy brighter and more vivid colours This feature may not be available in some apps Dual Messenger Install the second app and use two separate accounts for the same messenger app Refer to Dual Messenger for more information Send SOS messa...

Page 151: ...me apps and features Excessive shaking or an impact to the device may cause an unintended input for some features using sensors Dual Messenger Install the second app and use two separate accounts for the same messenger app 1 On the Settings screen tap Advanced features Dual Messenger Supported apps will appear 2 Tap the switch of an app to install the second app The second app will be installed Th...

Page 152: ... device and stay focused on what you want You can use the apps you allowed to be used in focus mode Bedtime mode Activate bedtime mode to reduce eye strain before sleeping and prevent your sleep from being disturbed Parental controls Manage your children s digital use Battery and device care Introduction The device care feature provides an overview of the status of your device s battery storage me...

Page 153: ... battery The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions You may not receive notifications from some apps that use power saving mode Storage Check the status of the used and available memory On the Settings screen tap Battery and device care Storage To delete files or uninstall apps t...

Page 154: ...for more information Text to speech output Change the settings for text to speech features used when TalkBack is activated such as languages speed and more Date and time Access and alter the settings to control how the device displays the time and date If the battery remains fully discharged the time and date is reset Samsung Keyboard settings Change the settings for the Samsung keyboard Keyboard ...

Page 155: ...app does not support the default language the next supported language in the list will be used Accessibility Configure various settings to improve accessibility to the device Refer to Accessibility for more information On the Settings screen tap Accessibility Software update Update your device s software via the firmware over the air FOTA service You can also schedule software updates On the Setti...

Page 156: ...ation On the Settings screen tap About phone To change your device s name tap Edit Status information View various device information such as the SIM card status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source licence Software information View the device s software information such as its operating sy...

Page 157: ...157 Appendix ...

Page 158: ...o deactivateTalkBack tap the switch and tap anywhere on the screen twice quickly To view how to useTalkBack tap Settings TalkBack tutorial Some features are not available while you are usingTalkBack Controlling the screen with finger gestures You can use various finger gestures to control the screen while you are usingTalkBack To view and customise available finger gestures launch the Settings app...

Page 159: ...when you enter your password If you deactivate this feature the device will only read the password aloud when you are using earphones Sound feedback Set the device to emit a sound when you control the screen such as selecting an item Sound feedback volume Adjust the volume of the sound played when you touch the screen to control it Audio ducking Set the device to turn the media volume down when th...

Page 160: ...e Settings app tap Accessibility TalkBack Settings and then tap the Single tap typing switch to activate it When you touch the keyboard with your finger the device reads aloud the character keys under your finger When you hear the character you want release your finger from the screen to select it The character is entered and the device reads the text aloud If Single tap typing is not activated re...

Page 161: ...ivate it Using the high contrast keyboard Change the colours of the Samsung keyboard to increase the contrast between the text and the background Launch the Settings app tap Accessibility Visibility enhancements and then tap the High contrast keyboard switch to activate it Displaying button shapes Display button shapes with frames to make them stand out Launch the Settings app tap Accessibility Vi...

Page 162: ...bility enhancements Add colour filter and then tap the switch to activate it Select a colour you want To adjust the transparency level drag the adjustment bar under Opacity Reducing screen motion effects Reduce animation effects if you are sensitive to animations or screen movement Launch the Settings app tap Accessibility Visibility enhancements and then tap the Remove animations switch to activa...

Page 163: ...and holding theVolume Up key and theVolume Down key simultaneously for 3 seconds To temporarily magnify the screen tap and hold where you want to magnify the screen Triple tap screen Zoom in by tapping the screen three times To temporarily magnify the screen tap the screen three times and hold To explore the screen drag two fingers across the magnified screen To adjust zoom ratio pinch two fingers...

Page 164: ...hear better when using an earphone 1 Launch the Settings app tap Accessibility Hearing enhancements Amplify ambient sound and then tap the Amplify ambient sound shortcut switch to activate it 2 Connect an earphone to the device and wear it 3 Tap Adapt sound Optimise the sound setting to find the best sound quality and use it for calls or media playback Launch the Settings app tap Accessibility Hea...

Page 165: ...t LiveTranscribe Set the device to capture speech using the device s microphone and convert it to on screen text Launch the Settings app tap Accessibility Hearing enhancements LiveTranscribe LiveTranscribe shortcut and then tap the switch to activate it Then tap to transcribe speech Live Caption Set the device to detect speech and automatically generate captions when you play media content such as...

Page 166: ...ctly When the device detects the doorbell sound tap Start To change the doorbell sound tap Change doorbell sound Interaction and dexterity Universal switch You can control the touchscreen by connecting an external switch by tapping the screen or by using head movements and face gestures 1 Launch the Settings app and tap Accessibility Interaction and dexterity Universal switch 2 Read the on screen ...

Page 167: ...hortcut icon appears as a floating icon for easy access to the assistive menus from any screen When you tap the assistive shortcut icon the icon expands slightly and the assistive menus appear on the icon Tap the left or right arrow to move to other panels or swipe to the left or right to select other menus Using the cursor On the assistive menu tap Cursor You can control the screen using small fi...

Page 168: ...cut switch to activate it 3 Press the Power key and theVolume Up key simultaneously while using an app 4 Adjust the size of the frame or draw a line around an area that you want to restrict 5 Tap Done The device displays the restricted area The restricted area will not react when you touch it and the device s keys will be disabled However you can enable functions for the Power key Volume key and k...

Page 169: ...ty Interaction and dexterity and then tap the Auto click after pointer stops switch to activate it Sticky keys Set an external keyboard s modifier key such as the Shift Ctrl or Alt keys to stay pressed This helps you use keyboard shortcuts without pressing two keys at the same time Launch the Settings app tap Accessibility Interaction and dexterity and then tap the Sticky keys switch to activate i...

Page 170: ... action Set the amount of time to display pop up windows that ask you to take action such as notifications or volume controller Launch the Settings app tap Accessibility Advanced settings Time to take action and then select an option BixbyVision for accessibility When you activate the BixbyVision accessibility features you can use additional BixbyVision features 1 Launch the Settings app tap Acces...

Page 171: ...NFC feature before using this feature 1 Launch the Settings app and tap Accessibility Advanced settings Voice Label The voice recorder will launch 2 Tap to start recording Speak into the microphone 3 When you are finished recording tap Done to stop 4 Hold the back of your device over the voice label The information in the voice recording will be written to the voice label Installed services View a...

Page 172: ...ature by using the Lock SIM card menu PUK Your SIM or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service erro...

Page 173: ...utions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power key and theVolume Down key simultaneously for more than 7 seconds to restart it Resetting the device If the methods...

Page 174: ...nnectivity problems due to issues with the service provider s base station Move to another area and try again When using the device while moving wireless network services may be disabled due to issues with the service provider s network The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly Visit a Samsung Service Centre and have the batter...

Page 175: ... files If you receive error messages or multimedia files do not play when you open them on your device try the following Free some memory by transferring files to a computer or deleting files from your device Ensure that the music file is not Digital Rights Management DRM protected If the file is DRM protected ensure that you have the appropriate licence or key to play the file Ensure that the fil...

Page 176: ...tion when performing the reset If the tips above do not solve the problem contact a Samsung Service Centre The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the status bar downwards and then drag the notification panel downwards Tap Quick panel layout and tap the Show brightness control above notifications switch to activate it A...

Page 177: ...ry manufacturing feature and some minor rocking or vibration of parts may occur Over time friction between parts may cause this gap to expand slightly There is not enough space in the device s storage Delete unnecessary data such as cache using the device care feature or manually delete unused apps or files to free up storage space The Home button does not appear The navigation bar containing the ...

Page 178: ...ion storage and retrieval system Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co Ltd Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are tradema...

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Samsung SM-G9730, User Manual

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