Samsung SM-G970W User Manual Download

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www.samsung.com

USER MANUAL

English (CA). 03/2019. Rev.1.0

SM-G970W

SM-G973W

SM-G975W

Summary of Contents for SM-G970W

Page 1: ...www samsung com USER MANUAL English CA 03 2019 Rev 1 0 SM G970W SM G973W SM G975W ...

Page 2: ...ion panel 56 Entering text Apps and features 60 Installing or uninstalling apps 62 Bixby 71 BixbyVision 75 Bixby Home 77 Reminder 81 Phone 86 Contacts 90 Messages 93 Internet 95 Email 96 Camera 119 Gallery 125 AR Emoji 133 Always On Display 136 Edge screen 140 Multi window 143 Samsung Pay 146 Samsung Health 152 GalaxyWearable 152 Samsung Members 153 Samsung Notes 154 Calendar 155 Voice Recorder 15...

Page 3: ... 180 Introduction 180 Connections 182 Wi Fi 184 Bluetooth 186 NFC and payment 189 Data saver 190 Mobile data only apps 190 Mobile Hotspot andTethering 191 More connection settings 195 Sounds and vibration 195 Dolby Atmos surround sound 196 Separate app sound 196 Notifications 197 Display 198 Blue light filter 199 Night mode 199 Changing the screen mode or adjusting the display colour 200 Screen re...

Page 4: ... registry settings or modified operating system software Attempting to customize the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible ...

Page 5: ...ally adjusting the contrast range based on the surrounding environment Due to the nature of the product displaying fixed graphics for extended periods may result in afterimages screen burn in or ghosting It is recommended to avoid using fixed graphics on part or all of the touchscreen for extended periods and turn off the touchscreen when not using the device You can set the touchscreen to turn of...

Page 6: ...he device s performance and appearance may be affected If the device has been immersed in water or the microphone or speaker is wet sound may not be heard clearly during a call After wiping the device with a dry cloth dry it thoroughly before using it The touchscreen and other features may not work properly if the device is used in water If the device is dropped or receives an impact the water and...

Page 7: ...stop charging Do the following when the device heats up Disconnect the charger from the device and close any running apps Wait for the device to cool down and then begin charging the device again If the lower part of the device overheats it could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place fo...

Page 8: ...for extended periods When recording videos for extended periods When streaming videos while using the maximum brightness setting When connecting to aTV While multitasking or when running many apps in the background When using Multi window When updating or installing apps while recording videos When recording videos while using a navigation app When using large amount of data for syncing with the c...

Page 9: ... the device heats up the features and performance may be limited or the device may turn off to cool down The feature is only available on supported models If the device overheats and reaches a certain temperature a warning massage will appear to prevent device failure skin irritations and damages and battery leakage To lower the device s temperature the screen brightness and the performance speed ...

Page 10: ...ery hot temperatures Do not expose your device to direct sunlight for extended periods Do not use or store your device for extended periods in very hot areas such as inside a car in the summertime Do not place the device in any areas that may overheat such as on an electric heating mat Do not store your device near or in heaters microwaves hot cooking equipment or high pressure containers Never us...

Page 11: ...ces and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject ...

Page 12: ...layout Galaxy S10 Front camera Dual Speaker Edge screen Fingerprint recognition sensor Power key Touchscreen Edge screen Volume key Bixby key Proximity Light sensor Multipurpose jack USBType C SIM card Memory card tray ...

Page 13: ...Basics 13 NFC antenna MST antenna Wireless charging coil Rear camera Triple Microphone Main antenna Speaker Microphone Heart rate sensor GPS antenna Flash Earphone jack ...

Page 14: ...14 Galaxy S10 Front camera Speaker Edge screen Fingerprint recognition sensor Power key Touchscreen Edge screen Volume key Bixby key Proximity Light sensor Multipurpose jack USBType C SIM card Memory card tray ...

Page 15: ...Basics 15 NFC antenna MST antenna Wireless charging coil Rear camera Triple Microphone Main antenna Speaker Microphone Heart rate sensor GPS antenna Flash Earphone jack ...

Page 16: ...Basics 16 Galaxy S10e Front camera Speaker Power key Fingerprint recognition sensor Touchscreen Volume key Bixby key Proximity Light sensor Multipurpose jack USBType C SIM card Memory card tray ...

Page 17: ... the device close to your ears Be careful not to expose the camera lens to a strong light source such as direct sunlight If the camera lens is exposed to a strong light source the camera image sensor may be damaged A damaged image sensor is irreparable and will cause dots or spots in pictures If you use the device with its glass or acrylic body broken there may be a risk of injury Use the device o...

Page 18: ...reen protectors may cause the sensors to malfunction Do not cover the proximity light sensor area with screen accessories such as a screen protector or stickers Doing so may cause the sensor to malfunction The colours on the Edge screen may look different depending on your viewing position Galaxy S10 S10 Hard keys Bixby key Power key Volume key Key Function Power Press and hold to turn the device ...

Page 19: ...approved chargers batteries and cables Unapproved chargers or cables can cause the battery to explode or damage the device Connecting the charger improperly may cause serious damage to the device Any damage caused by misuse is not covered by the warranty Use only USBType C cable supplied with the device The device may be damaged if you use a Micro USB cable To save energy unplug the charger when n...

Page 20: ...electric socket Reducing the battery consumption Your device provides various options that help you conserve battery power Optimize the device using the device care feature When you are not using the device turn off the screen by pressing the Power key Activate power saving mode Close unnecessary apps Deactivate the Bluetooth feature when not in use Deactivate auto syncing of apps that need to be ...

Page 21: ...ower electric current The device can be used while it is charging but it may take longer to fully charge the battery If the device receives an unstable power supply while charging the touchscreen may not function If this happens unplug the charger from the device While charging the device and the charger may heat up This is normal and should not affect the device s lifespan or performance If the b...

Page 22: ...ice heats up or the ambient air temperature rises the charging speed may decrease automatically This is a normal operating condition to prevent damage to the device Wireless charging The device has a built in wireless charging coil You can charge the battery using a wireless charger sold separately Fast wireless charging You can charge your device faster using the fast wireless charging feature To...

Page 23: ...ard or radio frequency identification RFID card such as a transportation card or a key card placed between the back of the device and the device cover Do not place the device on the wireless charger when conductive materials such as metal objects and magnets are placed between the device and the wireless charger The device may not charge properly or may overheat or the device and the cards may be ...

Page 24: ...d before using this feature Do not use earphones while sharing power Doing so may affect nearby devices 1 Open the notification panel and tap Wireless PowerShare to activate it 2 Place the other device on the centre of your device with their backs facing When charging starts a notification sound or vibration will occur The location of the wireless charging coil may vary by device model Adjust the ...

Page 25: ...ease or the device may not charge properly depending on the charger type The charging speed or efficiency may vary depending on the device s condition or the surrounding environment If the remaining battery power drops below a certain level power sharing will stop SIM or USIM card nano SIM card Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service pro...

Page 26: ...Basics 26 5 4 2 3 1 ...

Page 27: ...the tray 1 with the gold coloured contacts facing downwards 4 Gently press the SIM or USIM card into the tray to secure it If the card is not fixed firmly into the tray the SIM card may fall out of the tray 5 Insert the tray back into the tray slot If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into th...

Page 28: ...o SIM card Use only a nano SIM card Removing the SIM or USIM card 1 Insert the ejection pin into the hole on the tray to loosen the tray 2 Pull out the tray gently from the tray slot 3 Remove the SIM or USIM card 4 Insert the tray back into the tray slot ...

Page 29: ...or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When a card formatted in a different file system is inserted the device will ask to reformat the card or will not recognize the card To use the memory card you must format it If your device cannot format or recognize the memory card contact th...

Page 30: ...le on the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull out the tray gently from the tray slot When you remove the tray from the device the mobile data connection will be disabled ...

Page 31: ...f you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering your device Removing the memory card Before removing the memory card first unmount it for safe removal Launch the Settings app and tap Device care Storage Storage settings SD card Unmount 1 Insert the eject...

Page 32: ...Samsung is not responsible for losses resulting from the misuse of external storage devices including loss of data Formatting the memory card A memory card formatted on a computer may not be compatible with the device Format the memory card on the device Launch the Settings app and tap Device care Storage Storage settings SD card Format Before formatting the memory card remember to make backup cop...

Page 33: ...ess and hold the Power key and then tap Power off Follow all posted warnings and directions from authorized personnel in areas where the use of wireless devices is restricted such as airplanes and hospitals Restarting the device To restart the device press and hold the Power key and then tap Restart If your device is frozen and unresponsive press and hold the Power key and theVolume Down key simul...

Page 34: ...de The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions Deactivating emergency mode To deactivate emergency mode tap Turn off Emergency mode Alternatively press and hold the Power key and then tap Emergency mode Initial setup When you turn on your device for the first time or after perform...

Page 35: ... Fi network and connect to it If you do not connect to aWi Fi network you may not be able to set up some device features during the initial setup 6 Follow the on screen instructions to proceed the initial setup 7 Set a screen lock method to protect your device You can protect your personal information by preventing others from accessing your device To set the screen lock method later tap Not now ...

Page 36: ...ervices provided by mobile devices TVs and the Samsung website To check the list of services that can be used with your Samsung account visit account samsung com For more information on Samsung accounts launch the Settings app and tap Accounts and backup Accounts Samsung account Help Creating a Samsung account If you do not have a Samsung account you should create one You can create a Samsung acco...

Page 37: ...You can verify your Samsung account password via your biometric data such as fingerprints Refer to Samsung Pass for more information Finding your ID and resetting your password If you forget your Samsung account ID or password tap Find ID or Reset password on the Samsung account sign in screen You can find your ID or reset your password after you enter the required information Removing your Samsun...

Page 38: ... details Samsung takes copyright seriously Only transfer content that you own or have the right to transfer Transferring data using a USB connector USBType C You can connect your previous device to your device with the USB connector USBType C and a USB cable to easily and quickly transfer data 1 Plug the USB connector USBType C into the multipurpose jack of your device 2 Connect your device and th...

Page 39: ...SB cable or USB connector USBType C from the device when you are transferring files Doing so may cause data loss or device damage Transferring data increases the battery power consumption of your device Ensure that your device is sufficiently charged before transferring data If the battery power is low data transfer may be interrupted Transferring data wirelessly Transfer data from your previous d...

Page 40: ...of the transferred data on your device Backing up and restoring data using external storage Transfer data using external storage such as a microSD card 1 Back up data from your previous device to external storage 2 Insert or connect the external storage device to your device 3 On your device launch the Settings app and tap Accounts and backup Smart Switch Restore 4 Follow the on screen instruction...

Page 41: ...y excessive pressure to it with your fingertips It is recommended to avoid using fixed graphics on part or all of the touchscreen for extended periods Doing so may result in afterimages screen burn in or ghosting The device may not recognize touch inputs close to the edges of the screen which are outside of the touch input area It is recommended to use fingers when you use the touchscreen Tapping ...

Page 42: ...ap and hold an item and drag it to the target position Double tapping Double tap the screen Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart or pinch on the screen ...

Page 43: ...ts button Home button and Back button by default The functions of the buttons can change according to the app currently being used or usage environment Back button Home button Recents button Button Function Recents Tap to open the list of recent apps Home Tap to return to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen ...

Page 44: ...screen tap the Gesture hints switch to deactivate it Setting the navigation bar Launch the Settings app tap Display Navigation bar and then select an option Navigation type Set the device to hide or display the navigation bar To hide the navigation bar tap Full screen gestures While the navigation bar is hidden you can use the soft buttons by dragging the gesture hint of the desired button upwards...

Page 45: ...evice s features It displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps The screen may appear differently depending on the region or service provider A widget Navigation bar soft buttons Edge panel handle Favourite apps Screen indicator ...

Page 46: ... Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area tap Home screen settings and then tap the Apps button switch to activate it The Apps button will be added at the bottom of the Home screen Apps button ...

Page 47: ...ew the screen in landscape mode Moving items Tap and hold an item and then drag it to a new location To move the item to another panel drag it to the side of the screen To add a shortcut to an app on the Home screen tap and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts area at ...

Page 48: ...ed apps will be created Tap Enter folder name and enter a folder name Adding more apps Tap Add apps on the folder Tick the apps to add and tap Add You can also add an app by dragging it to the folder Moving apps from a folder Tap and hold an app to drag it to a new location Deleting a folder Tap and hold a folder and then tap Delete folder Only the folder will be deleted The folder s apps will be ...

Page 49: ...ls Tap on the panel Wallpapers Change the wallpaper settings for the Home screen and the locked screen Themes Change the device s theme Visual elements of interface such as colours icons and wallpapers change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Tap and hold a widget and th...

Page 50: ...ble below are most common The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Some indicator icons appear only when you open the notification panel Icon Meaning No signal Signal strength Roaming outside of normal service area GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HS...

Page 51: ... off the screen and locks it Also the screen turns off and automatically locks if the device is not used for a specified period To unlock the screen swipe in any direction when the screen turns on If the screen is off press the Power key or raise your device to turn on the screen Alternatively double tap the screen Locked screen https galaxys10userguide com ...

Page 52: ...lock the screen PIN Enter a PIN with at least four numbers to unlock the screen Password Enter a password with at least four characters numbers or symbols to unlock the screen None Do not set a screen lock method Face Register your face to unlock the screen Refer to Face recognition for more information Fingerprints Register your fingerprints to unlock the screen Refer to Fingerprint recognition f...

Page 53: ... by swiping is not activated launch the Settings app tap Advanced features Motions and gestures and then tap the Palm swipe to capture switch to activate it After capturing a screenshot use the following options on the toolbar at the bottom of the screen Capture the current content and the hidden content on an elongated page such as a webpage When you tap the screen will automatically scroll down ...

Page 54: ... and view the details To open the notification panel drag the status bar downwards To close the notification panel swipe upwards on the screen You can use the following functions on the notification panel View the notification details and perform various actions Clear all notifications Launch Settings Search for content or apps stored on your device Access the notification settings Quick setting b...

Page 55: ...in features Swipe downwards on the notification panel to view more buttons To change feature settings tap the text under each button To view more detailed settings tap and hold a button To rearrange buttons tap Button order tap and hold a button and then drag it to another location ...

Page 56: ...he supported languages Break to the next line Delete a preceding character Enter symbols Enter uppercase For all caps tap it twice Additional keyboard functions Enter a space View more keyboard functions Changing the input language Tap Languages and types Manage input languages and select the languages to use When you select two or more languages you can switch between the input languages by swipi...

Page 57: ...igation bar when there is more than one keyboard option available If you have multiple keyboard options and the keyboard button does not appear on the navigation bar launch the Settings app tap General management Language and input and then tap the Show Keyboard button switch to activate it On a 3x4 keyboard a key has three or four characters To enter a character tap the corresponding key repeated...

Page 58: ...r text by voice Change the keyboard settings Create a live message Instead of a text message record your actions while handwriting or drawing a message and save it as an animated file Add an item from the clipboard Change the keyboard mode or size Open the text editing panel Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap...

Page 59: ... Tap Dictionary on the options list If a dictionary is not preinstalled on the device tap Move to Manage dictionaries tap next to a dictionary and then tap INSTALL to download it 3 View the definition in the dictionary pop up window To switch to the full screen view tap Tap the definition on the screen to view more definitions In the detailed view tap to add the word to your favourite words list o...

Page 60: ... apps tap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it To download ...

Page 61: ...r device When you open an app a pop up window may appear and request access to certain features or information Tap Allow on the pop up window to grant permissions to the app To view your app permission settings launch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permissions To view or change app permission settings by permis...

Page 62: ...xby your device must be connected to aWi Fi or mobile network To use Bixby you must sign in to your Samsung account Bixby is only available in some languages and certain features may not be available depending on your region Starting Bixby When you launch Bixby for the first time the Bixby intro page will appear You must select the language to use with Bixby sign in to your Samsung account accordi...

Page 63: ...tion will appear on the screen 4 Tap 5 Read and agree to the terms and conditions and tap 6 Tap and follow the on screen instructions to register your voice If you set the voice wake up feature you can start a conversation with Bixby by saying Hi Bixby 7 Tap to complete the setup The Bixby screen will appear Tutorials Suggested commands Access additional options My profile Communicate via text Com...

Page 64: ...lternatively say Hi Bixby and when the device emits a sound say what you want For example while pressing and holding the Bixby key say How s the weather today The weather information will appear on the screen If you want to know the weather tomorrow while pressing and holding the Bixby key just say Tomorrow Because Bixby understands the context of the conversation it will show you tomorrow s weath...

Page 65: ... Bixby Register your voice so that Bixby will respond to your voice when you say Hi Bixby 1 Press the Bixby key and tap Settings Voice wake up 2 Tap the Wake with Hi Bixby switch to activate it 3 Follow the on screen instructions to complete the setup Now you can say Hi Bixby and when the device emits a sound start a conversation Communicating by typing text If your voice is not recognized due to ...

Page 66: ...ion For example while pressing and holding the Bixby key say Call mom and then release your finger from the Bixby key Bixby will now make a call to the contact saved as mom Viewing more ways to use Bixby To view more ways to use Bixby press the Bixby key and swipe to the left on the screen You can check out services supported by Bixby and examples of commands Some features may not be available dep...

Page 67: ...xby understood what you said If Bixby understood your intention differently you can let Bixby know the correct meaning Drag Bixby s answer area downwards What Bixby understood and any used services will appear If Bixby misunderstood your intention edit the content and change the app or service to use ...

Page 68: ...tap Quick commands 2 Tap Quick command word or phrase and enter a quick command name 3 Tap Add a command and select a method you want Select a command Select one from the commands list Say a command Say your command Type a command Type your command 4 Select or enter a command that Bixby will perform To add additional commands tap Add a command 5 Tap Save Now you can give multiple commands by sayin...

Page 69: ...when your voice is not heard clearly via the built in microphone due to noisy environments Press and hold the Call button on earphones or a Bluetooth headset to start a conversation with Bixby This feature may not be available or its method of use may vary depending on the earphones and Bluetooth headset Call button ...

Page 70: ...r Bluetooth audio or start a conversation by saying Hi Bixby Voice wake up Set Bixby to wake up when it hears you say Hi Bixby You can also change the settings for the voice wake up feature Use while phone locked Set Bixby to complete some actions such as making a call or searching for nearby restaurants while the device is locked Bixby dictation Set to use the dictation mode when you press and ho...

Page 71: ...byVision features Search for images Search for locations Experience the AR feature Extract or translate text To use this feature the device must be connected to aWi Fi or mobile network To use some BixbyVision features you must sign in to your Samsung account The available features and search results may vary depending on the region or service provider This feature may not be available or you may ...

Page 72: ...e if you want to know the title of a photo or image use the BixbyVision features The device will search for and show you related information or images with similar characteristics 1 Launch the Camera app and tap BixbyVision 2 Tap Lens and keep the object within the screen to recognize it 3 Select a search result with on it The similar images will appear Translating or extracting text Recognize and...

Page 73: ...r nearby stores having sales use the BixbyVision features The device will search for and show you the sales happening in the nearby stores 1 Launch the Camera app and tap BixbyVision 2 Tap and point the camera towards the direction you want to search for places You can view basic information about nearby places If you want to search for places in another direction point the camera towards the dire...

Page 74: ...sion s fun and useful AR feature Available apps may vary depending on the region or service provider 1 Launch the Camera app and tap BixbyVision 2 Tap Apps and select the feature you want Makeup Apply various looks to your selfie image Styling Try on pairs of virtual sunglasses If you like a pair you can instantly buy them online Home decor Arrange virtual furniture and appliances using the actual...

Page 75: ...to your Samsung account Opening Bixby Home 1 On the Home screen swipe to the right The Bixby Home screen will appear When launching this feature for the first time or after performing a data reset follow the on screen instructions to complete the setup 2 Swipe upwards or downwards to view recommended content Upcoming reminder Access additional options Recommended content 3 To close Bixby Home swip...

Page 76: ...ist drag the card to the right and tap Don t show again To hide a card from the list drag the card to the right and tap Hide for now Selecting apps to show as cards Add or delete apps to show as cards on the Bixby Home screen On the Bixby Home screen tap Cards and tap the switches next to items to add or delete them If an app is not installed on the device you must install it to use it On the Bixb...

Page 77: ...nect to aWi Fi or mobile network To fully use this feature you must sign in to your Samsung account To use location reminders the GPS feature must be activated Starting Reminder You can start Reminder from Bixby Home 1 On the Home screen swipe to the right The Bixby Home screen will appear 2 Tap Get started on the Reminder card The Reminder screen will appear and the Reminder app icon will be adde...

Page 78: ... a single memo or webpage address and view it later For example create a reminder to alert you to Water the flowers when I get home 1 Launch the Reminder app 2 Tap Write a reminder or and enter Water the flowers 3 Tap Place Set conditions Pick a place and set the location to home 4 Tap When I arrive at Done 5 Tap Save to save the reminder When you arrive at home the Water the flowers notification ...

Page 79: ...owers when I get home Bixby will save what you said as a reminder Checking reminder notifications At the preset time or location a notification pop up window will appear Tap Complete or Snooze Viewing the reminders list Launch the Reminder app to view your reminders list To view reminder details select a reminder ...

Page 80: ...at you do not need to be reminded of as complete On the reminders list select a reminder and tap Complete Alternatively drag the reminder to the left Restoring reminders Restore reminders that have been completed 1 On the reminders list tap Completed Edit 2 Tick items to restore and tap Restore Reminders will be added to the reminders list and you will be reminded at the preset times Deleting remi...

Page 81: ...ake or answer voice calls Making calls 1 Launch the Phone app and tap Keypad 2 Enter a phone number 3 Tap to make a voice call Preview the phone number Delete a preceding character Access additional options Add the number to the contacts list ...

Page 82: ...of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making calls from the locked screen On the locked screen drag outside the circle Making calls by searching for nearby places You can easily make calls to places near your current location by searching for their information You can search for nearby pla...

Page 83: ...If a call is missed the icon appears on the status bar Open the notification panel to view the list of missed calls Alternatively launch the Phone app and tap Recents to view missed calls Blocking phone numbers Block calls from specific numbers added to your block list 1 Launch the Phone app and tap Settings Block numbers 2 Tap Recents or Contacts select contacts or phone numbers and then tap Done...

Page 84: ...Add call Dial a second call The first call will be put on hold When you end the second call the first call will be resumed Hold call Hold a call Tap Resume call to retrieve the held call Bluetooth Switch to a Bluetooth headset if it is connected to the device Speaker Activate or deactivate the speakerphone When using the speakerphone keep the device away from your ears Mute Turn off the microphone...

Page 85: ...and tap Recents 2 Tap a caller s image and tap Add or tap a phone number and tap Add to Contacts 3 Tap Add to contacts to create a new contact or tap Update existing to add the number to an existing contact Adding a tag to a phone number You can add tags to numbers without saving them to Contacts This allows you to view the caller s information when they call without having them listed in Contacts...

Page 86: ...ting a new contact 1 Launch the Contacts app and tap 2 Select a storage location and tap Select 3 Enter contact information Select a storage location Add an image Open more information fields Enter contact information Depending on the selected storage location the types of information you can save may vary 4 Tap Save ...

Page 87: ...contacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Accounts and backup Accounts and select the account to sync with 2 Tap Sync account and tap the Contacts switch to activate it For the Samsung account tap Sync settings and tap the Contacts switch to activate it Searching for contacts Launch the Contacts app Use one of the following ...

Page 88: ...is feature you must sign in to your Samsung account The profile sharing feature may not be available depending on the region or service provider The profile sharing feature is only available for contacts who have activated the profile sharing feature on their device 1 Launch the Contacts app and select your profile 2 Tap Edit edit your profile and tap Save 3 Tap Tap here to share your profile and ...

Page 89: ...members at the same time Launch the Contacts app tap Groups select a group and then tap Send message Merging duplicate contacts When you import contacts from other storages or sync contacts with other accounts your contacts list may include duplicate contacts Merge duplicate contacts into one to streamline your contacts list 1 Launch the Contacts app and tap Manage contacts Merge contacts 2 Tick c...

Page 90: ...n you are roaming 1 Launch the Messages app and tap 2 Add recipients and enter a message To record and send a voice message tap and hold say your message and then release your finger The recording icon appears only while the keyboard is hidden Enter recipients Enter a message Enter stickers Attach files Recipient Send the message 3 Tap to send the message ...

Page 91: ... tap Enter message enter a message and then tap To adjust the font size spread two fingers apart or pinch on the screen To add the phone number to Contacts tap Add to Contacts Blocking unwanted messages Block messages from specific numbers added to your block list 1 Launch the Messages app and tap Settings Block numbers and messages Block numbers 2 Tap Inbox and select a contact or a phone number ...

Page 92: ... set an alert at an interval to let you know that you have unchecked notifications If this feature is not activated launch the Settings app tap Accessibility Advanced settings Notification reminders and then tap the switch to activate it Deleting messages 1 Launch the Messages app and tap Conversations 2 On the messages list select a contact or a phone number 3 Tap and hold a message then tap Dele...

Page 93: ...ternet app 2 Tap the address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen To switch between tabs quickly swipe to the left or right on the address field Bookmark the current webpage Open the homepage Move between pages Access additional options Refresh the current webpage Open the browser s tab manager ...

Page 94: ...ret mode the device will change the colour of the toolbars In secret mode you cannot use some features such as screen capture Changing security settings You can change your password or the lock method Tap Settings Privacy and security Set Secret mode lock Change password To set your registered biometric data as the lock method along with the password tap the Fingerprints switch to activate it Refe...

Page 95: ...t you can set one as the default account Tap Set default account Sending emails 1 Tap to compose an email 2 Add recipients and enter a subject line and text 3 Tap to send the email Reading emails When Email is open the device will automatically retrieve new emails To manually retrieve emails swipe downwards on the top of the emails list Tap an email on the screen to read it If email syncing is dis...

Page 96: ...e Some methods may not be available depending on the region or service provider Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turned off while the screen lock method is set If photos you take appear blurry clean the camera lens and try again Taking photos 1 Tap the image on the preview screen where the camera should focus Spread ...

Page 97: ...ting mode The preview screen may vary depending on the shooting mode and which camera is being used The camera automatically shuts off when unused Make sure that the lens is not damaged or contaminated Otherwise the device may not work properly in some modes that require high resolution Your device s camera features a wide angle lens Minor distortion may occur in wide angle photos or videos and do...

Page 98: ...u take wide angle photos or record wide angle videos Use this feature to take landscape photos To correct the distortion in photos taken with the Ultra wide lens tap on the preview screen tap Save options and then tap the Ultra wide shape correction switch to activate it The wide angle lens lets you take basic photos or record normal videos The telephoto lens 2x optical zoom lets you take photos o...

Page 99: ...ettings and applies the optimized effect automatically by recognizing the subject On the shooting modes list tap Photo When the camera recognizes the subject the scene optimizer button will change and the optimized colour and effect will be applied If this feature is not activated tap on the preview screen and tap the Scene optimizer switch to activate it To use additional features tap on the prev...

Page 100: ...o activate it Shot suggestions The camera suggests the ideal composition for the photo by recognizing the position and angle of your subject On the preview screen tap and tap the Shot suggestions switch to activate it 1 On the shooting modes list tap Photo A guide will appear on the preview screen 2 Point the subject with the guide on the preview screen The camera recognizes the composition and th...

Page 101: ...ortraits with the front camera 1 On the shooting modes list tap Photo 2 On the preview screen swipe upwards or downwards or tap to switch to the front camera for self portraits 3 Face the front camera lens To take self portraits with a wide angle shot of the landscape or people tap 4 Tap to take a photo ...

Page 102: ... focus and exposure setting will be locked The setting remains locked even after you take a photo Video mode The camera adjusts the shooting options automatically depending on the surroundings to record videos easily 1 On the shooting modes list tap Video 2 Tap to record a video To capture an image from the video while recording tap To change the focus while recording a video tap where you want to...

Page 103: ...and edit it after taking a photo Blur Spin Zoom Colour point Taking portraits that stand out using the Live focus feature Select a background effect on the preview screen and take a photo that stands out the subject Use this feature in a place that has sufficient light The background blur may not be applied properly in the following conditions The device or the subject is moving The subject is thi...

Page 104: ...lect a background effect you want To adjust the intensity of the background effect drag the adjustment bar to the left or right 3 When Effect applied appears on the preview screen tap to take a photo Background effect intensity adjustment bar Background effects Live focus ...

Page 105: ...sity of the background effect 3 Tap Apply to save the photo Super Slow mo mode Super slow motion is a feature that records a quickly passing moment slowly so that you can appreciate it later After the video is recorded background music is added automatically Some super slow motion features may differ depending on the model Use this feature in a place that has sufficient light When recording a vide...

Page 106: ...the shooting modes list tap Super Slow mo To set the device to capture a moment in super slow motion when it is detected in the motion detection area tap Select a recording length View information Start recording a video Camera settings Super Slow mo 2 Tap The device will capture the moment in super slow motion and save it as a video ...

Page 107: ...n another object is moving near the subject in the motion detection area When recording under flickering light such as in places with fluorescent lighting 1 On the shooting modes list tap Super Slow mo 2 Tap The motion detection feature will be activated and the motion detection area will appear on the preview screen To move the motion detection area tap the area inside the frame and drag it to a ...

Page 108: ...ny the video during playback To capture an image while playing a video tap Editing super slow motion videos On the playback screen you can edit the video and save it as a different file or share it To crop out a desired section of the video drag the start bracket and the end bracket to the desired points to select the section to keep To edit the super slow motion section drag to the left or right ...

Page 109: ...atures 109 Using shooting modes To change the shooting mode drag the shooting modes list to the left or right or swipe to the left or right on the preview screen Select a shooting mode you want Shooting modes list ...

Page 110: ...his is ideal for photos of scenery or photos taken at night A fast shutter speed allows less light in This is ideal for taking photos of fast moving subjects You can select an aperture value that will determine the brightness and depth of field Tap F1 5 or F2 4 Adjust the colour tone Change the focus mode Drag the adjustment bar towards or to manually adjust the focus To switch to auto focus mode ...

Page 111: ...xposure area You can separate the focus area and the exposure area Tap and hold the preview screen The AF AE frame will appear on the screen Drag the frame to the area where you want the focus area Tap and drag again to separate and position the exposure area ...

Page 112: ... On the shooting modes list tap Food 2 Tap the screen and drag the circular frame over the area to highlight The area outside the circular frame will be blurred To resize the circular frame drag a corner of the frame 3 Tap and drag the adjustment bar to adjust the colour tone 4 Tap to take a photo ...

Page 113: ...e frame or you do not move the device the device will automatically stop taking photos Avoid taking photos of indistinct backgrounds such as an empty sky or a plain wall 1 On the shooting modes list tap Panorama 2 Tap and move the device slowly in one direction 3 Tap to stop taking photos Slow motion mode Record a video for viewing in slow motion You can specify sections of your videos to be playe...

Page 114: ...he left or right Slow motion section Start bracket End bracket Hyperlapse mode Record scenes such as passing people or cars and view them as fast motion videos 1 On the shooting modes list tap Hyperlapse 2 Tap and select a frame rate option If you set the frame rate to Auto the device will automatically adjust the frame rate according to the changing rate of the scene 3 Tap to start recording 4 Ta...

Page 115: ...t values are calculated Centre weighted uses the light in the centre portion of the shot to calculate the exposure of the shot Spot uses the light in a concentrated centre area of the shot to calculate the exposure of the shot Matrix averages the entire scene Change the focus area in auto focus mode Multi AF focuses on several areas within the frame Multiple rectangles will appear to indicate the ...

Page 116: ...take a video clip for a few seconds before tapping This allows you to capture a moment you might have missed To view the video tap the preview thumbnail and tap View motion photo To capture a still image from the video clip tap the screen to stop playback and tap Capture This feature is available only in Photo mode Hold Shutter button to Select an action to perform when you tap and hold the camera...

Page 117: ...iciency video feature you can record videos in the High EfficiencyVideo Codec HEVC format Your HEVC videos will be saved as compressed files to conserve the device s storage If you activate the Save as HDR10 video feature you can record videos in which each scene s contrast and colour are optimized You cannot play the HEVC videos on other devices or share them online Super slow motion and slow mot...

Page 118: ...e subject moves excessively The subject is backlit or you are shooting in a dark place Colours or patterns on the subject and the background are the same The subject includes horizontal patterns such as blinds The camera shakes excessively The video resolution is high When zooming in or out using the 2x optical zoom Galaxy S10 S10 Grid lines Display viewfinder guides to help composition when selec...

Page 119: ...o launch the camera by pressing the Power key twice quickly This feature may not be available depending on the region or service provider Quick review Set the device to show photos after capturing them Reset settings Reset the camera settings Contact us Ask questions or view frequently asked questions Refer to Samsung Members for more information About Camera View the Camera app version and legal ...

Page 120: ...aunch the Gallery app and tap to view images sorted by category such as types locations or documents To search for images by entering keywords tap the search field Editing the background of Live focus photos You can edit the background effect and the intensity of the background effect for a photo taken with the Live focus feature Launch the Gallery app select a photo taken with the Live focus feat...

Page 121: ...forward Pause and resume playback Change the screen ratio Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume To rewind or fast forward swipe to the left or right on the playback screen Using theVideo enhancer feature Enhance the image quality of your videos to enjo...

Page 122: ...ll appear You can also view related content by tapping information on the screen File details Location information Auto created content Tags Edit information Viewing photos or videos by category You can view photos and videos by category Launch the Gallery app tap Pictures or Albums and then drag the list downwards to select a category Videos View the videos saved in your device Favourites View yo...

Page 123: ...uch as the Camera and Screenshots albums 1 Launch the Gallery app and tap Albums 2 Tap Hide or unhide albums 3 Tap an album switch to hide Viewing stories When you capture or save images and videos the device will read their date and location tags sort the images and videos and then create stories To create stories automatically you must capture or save multiple images and videos Launch the Galler...

Page 124: ...ete and tap Delete Syncing images and videos When you sync your Gallery app with Samsung Cloud photos and videos you take will also be saved in Samsung Cloud You can view images and videos saved in Samsung Cloud in your Gallery app and from other devices Launch the Gallery app tap Settings and then tap the Sync with Samsung Cloud switch to activate it The Gallery app and Samsung Cloud will be sync...

Page 125: ...w files in the recycle bin launch the Gallery app and tap Recycle bin AR Emoji Introduction Create a My Emoji that looks just like you and take photos and record videos using My Emojis character Emojis or stickers You can customize My Emoji s features such as the face shape or hairstyle and decorate My Emoji with various accessories You can also express yourself in fun ways using My Emoji stickers...

Page 126: ...i s gender and age range and tap Next 4 Decorate a My Emoji and tap Next 5 Tap Done The My Emoji and My Emoji stickers are now created You can view My Emoji stickers on the My Emoji home screen Refer to My Emoji stickers for more information Create My Emoji You can use the AR Emoji feature in both the front and rear cameras If you are using the rear camera it will automatically switch to the front...

Page 127: ...oji on the My Emoji home screen after downloading various items from ARWorld You can also add My Emoji stickers Available options may vary depending on the region or service provider My Emoji home screen Launch the Camera app and tap AR Emoji My Emoji home screen will appear Select a My Emoji to edit Change the My Emoji home screen s background Edit the My Emoji Capture the current screen Download...

Page 128: ...uch as clothes or accessories from ARWorld On the My Emoji home screen tap Store and download the items you want You can view the downloaded items on the My Emoji editing screen My Emoji stickers Create your own stickers with My Emoji expressions and actions You can use My Emoji stickers when sending messages or on a social network Viewing My Emoji stickers On the My Emoji home screen tap Stickers...

Page 129: ...will be added and you can use it during a conversation via messages or on a social network Creating your own stickers Create My Emoji stickers how you want 1 On the My Emoji home screen tap Stickers Make custom stickers 2 Edit stickers how you want Select an expression Select an action Add stickers Enter text Select the sticker s background 3 Tap Save ...

Page 130: ...ing My Emoji stickers in the Messages app 1 While composing a message in the Messages app tap on the Samsung keyboard 2 Tap the My Emoji icon 3 Select one of the My Emoji stickers The My Emoji sticker will be inserted My Emoji icon Deleting My Emoji stickers On the Samsung keyboard tap and tap at the bottom of the keyboard Select the My Emoji stickers you want to delete and tap Delete ...

Page 131: ...1 Capturing photos or videos with My Emoji Create fun photos or videos with My Emoji using various shooting modes Basic Mask Mini motion 1 Launch the Camera app and tap AR Emoji 2 Select a My Emoji you want to use My Emoji ...

Page 132: ... share the photos and videos that you have captured in Gallery Capturing photos or videos with character Emojis or stickers Character Emojis mimic your expressions You can also apply sticker effects that follow your face 1 Launch the Camera app and tap AR Emoji 2 Select a character Emoji or tap Stickers and select a sticker you want to use Stickers Character Emoji 3 Tap to take a photo or swipe to...

Page 133: ... select how to display the Always On Display The Always On Display can be set to appear continuously or only appear when tapping the screen while it is turned off Also you can set the time to display the Always On Display Launch the Settings app tap Lock screen Always On Display Display mode and then select a mode you want Tap to show The Always On Display appears for 30 seconds when you tap the s...

Page 134: ...n is locked you must unlock it to view notifications Controlling music playback on the Always On Display You can control music playback on the Always On Display 1 Launch the Settings app tap Lock screen FaceWidgets and then tap the Music switch to activate it 2 To control music playback on the Always On Display double tap the clock 3 Swipe to the left or right on the clock to move to the music con...

Page 135: ... the Settings app Lock screen Clock style Always On Display 2 Drag the types list to the left and select the type with an image on it 3 Tap and select an image To insert an animated GIF tap GIF and select a file 4 Tap Done Deactivating the Always On Display feature Launch the Settings app tap Lock screen and then tap the Always On Display switch to deactivate it ...

Page 136: ...atures from the Edge panels Using the Edge panels Drag the Edge panel handle towards the centre of the screen If the Edge panel handle is not visible launch the Settings app tap Display Edge screen and then tap the Edge panels switch to activate it Edge panel handle Edge panel Edge panel settings ...

Page 137: ...e panel handle towards the centre of the screen Then tap Edge panel handle Apps edge Quickly launch frequently used apps 1 Drag the Edge panel handle towards the centre of the screen 2 On the Apps edge panel select an app to launch it Editing the Apps edge panel To add an app tap on the panel and tap an app from the apps list To create a folder on the panel tap on the panel tap and hold an app fro...

Page 138: ...the bottom when opened in the split screen view 4 Tap Done Edge lighting You can set the device to light up the edges of the screen and display a pop up window when you receive notifications such as new messages When a pop up window appears while using an app drag the window downwards to quickly view the content and perform available actions Managing notifications to display as the edge lighting 1...

Page 139: ...eceive a message while watching a video or playing a game you can view the message and reply to it without switching the screen When you receive a notification with edge lighting while using an app drag the notification downwards This feature is only available to apps that support the Multi window and edge lighting features To view supported apps launch the Settings app tap Display Edge screen Edg...

Page 140: ...o run multiple apps at the same time in the pop up view Some apps may not support this feature Split screen view Pop up view Split screen view 1 Tap the Recents button to open the list of recently used apps 2 Swipe to the left or right tap an app s icon and then tap Open in split screen view The selected app launches in the upper window ...

Page 141: ...not on the list of recently used apps tap the Home button or Back button and select an app Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows When you drag the bar between the app windows to the top or bottom edge of the screen the window will be maximized ...

Page 142: ...pe to the left or right tap an app s icon and then tap Open in pop up view The app screen will appear in the pop up view Minimize the window Close the app Maximize the window Adjust the transparency level Moving pop up windows To move a pop up window tap the window s toolbar and drag it to a new location ...

Page 143: ... samsung pay To use this feature you must sign in to your Samsung account and register your biometric data Refer to Samsung account and Fingerprint recognition for more information To make payments with Samsung Pay the device may require a connection to a Wi Fi or mobile network depending on the region This app s availability and supported features may vary depending on the region or service provi...

Page 144: ...ister your fingerprint to use when making payments 5 Create a PIN to use when making payments This PIN will be used to verify various actions in Samsung Pay such as making payments and unlocking the app Registering cards You can easily register cards by capturing their images with the camera You can check the cards that support this feature from the Samsung Pay website www samsung com samsung pay ...

Page 145: ...tures 145 Making payments 1 Tap and hold a card image at the bottom of the screen and drag it upwards Alternatively launch the Samsung Pay app 2 On the cards list swipe to the left or right and select a card to use ...

Page 146: ...e cards list swipe to the left or right to select the card you used Follow the on screen instructions to complete payment cancellation Samsung Health Introduction Samsung Health helps you manage your wellness and fitness Set fitness goals check your progress and keep track of your overall wellness and fitness You can also compare your step count records with other Samsung Health users compete with...

Page 147: ...r your health and fitness Compare your step count records with other Samsung Health users or compete with your friends Together Together allows you to set up step count goals and compete with your friends You can invite friends to walk together set target step counts compete in challenges and view your ranking On the Samsung Health home screen tap Together ...

Page 148: ...experience a brief delay before the pop up window indicates that your goal has been reached If you use the steps tracker while travelling by car or train vibration may affect your step count You can check your current steps on the notification panel To turn off notifications on the Samsung Health home screen tap Settings Notifications and then tap the Current steps switch under Ongoing to deactiva...

Page 149: ...or 30 minutes and then measure it again During winter or in cold weather keep yourself warm when measuring your heart rate Smoking or consuming alcohol before taking measurements may cause your heart rate to be different from your normal heart rate Do not talk yawn or breathe deeply while taking heart rate measurements Doing so may cause your heart rate to be recorded inaccurately Heart rate measu...

Page 150: ...rt rate tracker to start measuring your heart rate 2 Place your finger on the heart rate sensor on the back of the device 3 After a moment your current heart rate will be displayed on the screen Remove your finger from the sensor Your current heart rate https galaxys10userguide com ...

Page 151: ... on the server for data backup purposes Personal information may be stored until the completion of such purposes You can delete personal data stored by Samsung Health by using the Erase personal data option in the Settings menu To delete any data you have shared with social networks or transferred to storage devices you must delete them separately You may share and or sync your data with additiona...

Page 152: ...use the wearable device with your device Samsung Members Samsung Members offers support services to customers such as device problem diagnosis and lets users submit questions and error reports You can also share information with others in the Galaxy users community or view the latest Galaxy news and tips Samsung Members can help you solve any problems you might encounter while using your device Ad...

Page 153: ...e Samsung Notes app and tap 2 Select an input method from the toolbar at the top of the screen and compose a note Enter text using the keyboard Write or draw with pens Paint with brushes Insert an image or a voice recording 3 When you are finished composing the note tap Save Deleting notes 1 Launch the Samsung Notes app 2 Tap and hold a note to delete To delete multiple notes tick more notes to de...

Page 154: ... and tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details Select a calendar to save the event to Enter the location Add a note Set an alarm Enter a title Select a sticker to display with the event Set the duration Add more details Change the event s colour 3 Tap Save to save the event ...

Page 155: ...ect the account to sync with 2 Tap Sync account and tap the Calendar switch to activate it For the Samsung account tap Sync settings and tap the Calendar switch to activate it To add accounts to sync with launch the Calendar app and tap Add new account Then select an account to sync with and sign in When an account is added it appears on the list Voice Recorder Introduction Use different recording...

Page 156: ... start recording Speak into the microphone Tap to pause recording While making a voice recording tap BOOKMARK to insert a bookmark Change the recording mode Start recording 3 Tap to finish recording 4 Enter a file name and tap Save ...

Page 157: ...and speak loudly and clearly in a quiet place If the voice memo system language does not match the language you are speaking the device will not recognize your voice Before using this feature tap the current language to set the voice memo system language Playing selected voice recordings When you review interview recordings you can mute or unmute certain sound sources in the recording 1 Launch the...

Page 158: ... in many cities around the world time an event or set a specific duration Alarm Launch the Clock app and tap Alarm Setting alarms Tap in the alarms list set an alarm time select the days on which the alarm will repeat set other various alarm options and then tap Save To open the keypad to enter an alarm time tap the time input field To activate or deactivate alarms tap the switch next to the alarm...

Page 159: ... select a city from the map and then tap Add To use the time zone converter tap Time zone converter Deleting clocks Tap and hold a clock tick clocks to delete and then tap Delete Stopwatch 1 Launch the Clock app and tap Stopwatch 2 Tap Start to time an event To record lap times while timing an event tap Lap 3 Tap Stop to stop timing To restart the timing tap Resume To clear lap times tap Reset ...

Page 160: ... duration tap the duration input field 3 Tap Dismiss when the timer goes off Calculator Perform simple or complex calculations Launch the Calculator app View the calculation history To clear the history tap Clear history To close the calculation history panel tap Use the unit conversion tool You can convert various values such as area length or temperature into other units Display the scientific c...

Page 161: ... Play Store and Galaxy Store into one place for easy access You can set the device to game mode to play games more easily View your gameplay information Downloaded apps Open games with or without sound View tips Change the performance mode View more games and install them Access additional options ...

Page 162: ...ames tap Add apps Removing a game from Game Launcher Tap and hold a game and tap Remove from Game Launcher Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap and then drag the bar to select the mode you want Focus on power saving This saves battery power while playing games Balanced This balances the performance and the battery usage time Focus ...

Page 163: ...en you play games Navigation button lock Hide the buttons on the navigation bar To display the buttons tap on the navigation bar Screen touch lock Lock the touchscreen while the game is being played To unlock the touchscreen drag the lock icon in any direction Screenshot Capture screenshots Record Record your game sessions To stop recording tap on the navigation bar Setting how to display incoming...

Page 164: ...tarting Kids Home for the first time or after performing a data reset follow the on screen instructions to complete the setup 1 Open the notification panel swipe downwards on the notification panel and then tap Kids Home to activate it 2 Read the Kids Home intro page and tap Next 3 Create a PIN to use when using Kids Home If you have already set the screen lock method on your device you can use th...

Page 165: ...can configure the settings for Kids Home and view the usage history On the Kids Home screen tap Parental control and enter your unlock code Kid s name Manage your child s profile Set daily playtime Restrict the usage time for Kids Home Daily usage View the daily usage time of Kids Home Activity View the activity history of Kids Home Frequently contacted View the frequently used contacts in Kids Ho...

Page 166: ...ces TVs and IoT products Register smart refrigerators washers air conditioners air purifiers TVs and Internet ofThings IoT products on your smartphone and view their status or control them from your smartphone s screen Receiving notification Receive notifications from connected devices on your smartphone For example when the laundry is finished you can receive a notification on your smartphone To ...

Page 167: ...ce from the list and connect to it by following the on screen instructions Using home appliances TVs and IoT products View the status of your smart appliances TVs and IoT products from your smartphone s screen You can group devices by location and add rules to control the devices easily and conveniently Connecting devices 1 Launch the SmartThings app 2 Tap Add device 3 Select a device type Or tap ...

Page 168: ...d you can control the device Adding devices and scenes by locations Add devices by locations view the list of devices in a same location and control them You can also add a scene to a location to control multiple devices at the same time Adding locations 1 Launch the SmartThings app and tap Add new location 2 Enter the location name To set a location tap Geolocation to select a location on the map...

Page 169: ...er Add actions to add actions to perform 6 Tap Save Adding automations You can also set an automation to operate devices automatically depending on the preset time the status of devices and more For example add an automation to turn on the audio automatically every day at 7 00 AM 1 Launch the SmartThings app 2 Tap and select a location 3 Tap Add automation 4 Tap under If and set the activation con...

Page 170: ... various sharing options The following actions are an example of sharing images You may incur additional charges when sharing files via the mobile network 1 Launch the Gallery app and select an image 2 Tap and select a sharing method such as message and email When you have a communication or sharing history the people you contacted will appear on the sharing options panel To directly share content...

Page 171: ...ces You can also view your device s displayed content on a large screen by connecting your device to a screen mirroring enabledTV or monitor When the image is sent to the recipients devices a notification will appear on their devices Tap the notification to view or download the image Samsung DeX Introduction Samsung DeX is a service that allows you to use your smartphone like a computer by connect...

Page 172: ...e following content is about how to use the HDMI adapter HDMI adapter USBType C to HDMI DeX Pad All accessories are sold separately Use only official Samsung DeX supported accessories that are provided by Samsung Performance problems and malfunctions caused by using accessories that are not officially supported are not covered by the warranty ...

Page 173: ...to your smartphone 2 Connect an HDMI cable to the HDMI adapter and to aTV or monitor s HDMI port 3 On your smartphone s screen tap Continue Start Without changing your smartphone s screen the Samsung DeX screen will appear on the connectedTV or monitor HDMI cable HDMI adapter USBType C to HDMI ...

Page 174: ...can also use the external keyboard on the smartphone s screen Using your smartphone as a touchpad You can use your smartphone as a touchpad and operate it with your fingers On your smartphone drag downwards from the top of the screen to open the notification panel and tap Use your phone as a touchpad You can use the touchpad only when using Samsung DeX mode If your smartphone s case has a front co...

Page 175: ...e even while it is being used as a touchpad On your smartphone drag upwards from the bottom of the screen to show the navigation bar Then tap the Home button to move to the Home screen and select the apps you want to use Using the screen keyboard When you enter text to send messages create notes or perform other tasks a screen keyboard will appear automatically on your smartphone s screen without ...

Page 176: ...martphone s speaker To change the default audio output launch the Settings app select Samsung DeX and then select the Set default audio output switch to activate it Favourite apps Add frequently used apps to the Home screen and launch them quickly Apps button View and run your smartphone s apps Taskbar View the apps that are currently running Status bar View your smartphone s notifications and sta...

Page 177: ...n your smartphone Locking the Samsung DeX screen If you want to lock the external display and your smartphone s screen while using Samsung DeX select on the quick access toolbar While using Samsung DeX you cannot lock the external display and your smartphone s screen by pressing the Power key Enjoying games vividly on a large screen Play your smartphone s games on a large screen On the connectedTV...

Page 178: ...or information and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search the world map and view location information for various places around you Play Music Discover listen to and share music on your device You can upload music collections stored on your device to the cloud and access them later Play Movies TV Purchase or rent videos su...

Page 179: ...tch or create videos and share them with others Photos Search for manage and edit all your photos and videos from various sources in one place Google Search quickly for items on the Internet or your device Duo Make a simple video call ...

Page 180: ...ormation Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth enabled devices Refer to Bluetooth for more information Phone visibility Allow other devices to find your device to share content with you When this feature is activated your device will be visible to other devices when they search for available devices using theirTransfer files to device option NFC and payment S...

Page 181: ...lly disable the mobile data connection when the amount of mobile data you have used reaches your specified limit You can also activate the data saver feature to prevent some apps running in the background from sending or receiving data Refer to Data saver for more information Mobile Hotspot andTethering Use the device as a mobile hotspot to share the device s mobile data connection with other devi...

Page 182: ...to the network automatically tap the network name and tap Auto reconnect to remove the the checkmark If you do not want to connect to the network again tap the network name and tap Forget If you cannot connect to aWi Fi network properly restart your device sWi Fi feature or the wireless router Wi Fi Direct Wi Fi Direct connects devices directly via aWi Fi network without requiring an access point ...

Page 183: ... Wi Fi Direct and select a device to receive the image 3 Accept theWi Fi Direct connection request on the other device If the devices are already connected the image will be sent to the other device without the connection request procedure Ending the device connection 1 On the Settings screen tap Connections Wi Fi 2 Tap Wi Fi Direct The device displays the connected devices in the list 3 Tap the d...

Page 184: ...for example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want to ...

Page 185: ... the auto generated passkey If the device you want to pair with is not in the list turn on its visibility option 3 Accept the Bluetooth connection request on the other device Dual audio You can connect up to two Bluetooth audio devices to your smartphone Connect two Bluetooth headsets or speakers to use them at the same time To use this feature the Bluetooth audio devices you want to connect must ...

Page 186: ...e its Audio feature Unpairing Bluetooth devices 1 On the Settings screen tap Connections Bluetooth The device displays the paired devices in the list 2 Tap next to the device name to unpair 3 Tap Unpair NFC and payment Your device allows you to read near field communication NFC tags that contain information about products You can also use this feature to make payments and buy tickets for transport...

Page 187: ...n the Settings screen tap Connections and tap the NFC and payment switch to activate it 2 Place the NFC antenna area on the back of your device near an NFC tag The information from the tag appears Ensure that the device s screen is turned on and unlocked Otherwise the device will not read NFC tags or receive data ...

Page 188: ...reader To set the default payment app open the Settings screen and tap Connections NFC and payment Tap and pay PAYMENT and then select an app The payment services list may not include all available payment apps Sending data with the NFC feature Transfer data such as images or contacts with other devices by touching your device s NFC antenna to the other device s NFC antenna 1 On the Settings scree...

Page 189: ...your data usage by preventing some apps running in the background from sending or receiving data On the Settings screen tap Connections Data usage Data saver and tap the switch to activate it When the data saver feature is activated the icon appears on the status bar Data saver feature activated To select apps to use data without restriction tap Allow app while Data saver on and select apps ...

Page 190: ... as a mobile hotspot to share the device s mobile data connection with other devices when the network connection is not available Connections can be made viaWi Fi USB or Bluetooth On the Settings screen tap Connections Mobile Hotspot andTethering You may incur additional charges when using this feature Mobile Hotspot Use the mobile hotspot to share the device s mobile data connection with computer...

Page 191: ...More connection settings Customize settings to control other connection features On the Settings screen tap Connections More connection settings Nearby device scanning Set the device to scan for nearby devices to connect to Printing Configure settings for printer plug ins installed on the device You can search for available printers or add one manually to print files Refer to Printing for more inf...

Page 192: ...nnections More connection settings Printing Download plugin 2 Search for a printer plug in in Play Store 3 Select a printer plug in and install it 4 Select the installed printer plug in The device will automatically search for printers that are connected to the sameWi Fi network as your device 5 Select a printer to add To add printers manually tap Add printer Printing content While viewing content...

Page 193: ... support MirrorLink version 1 1 or higher Connecting your device to a vehicle via MirrorLink When using this feature for the first time connect the device to aWi Fi or mobile network 1 Pair your device with a vehicle via Bluetooth Refer to Pairing with other Bluetooth devices for more information 2 Connect your device to the vehicle using a USB cable When they are connected access your device s Mi...

Page 194: ...n downloading files via the mobile network When you download large files the device may heat up If the device exceeds a set temperature the feature will turn off If network signals are unstable the speed and performance of this feature may be affected If theWi Fi and mobile network connections have significantly different data transfer speeds the device may use only the fastest connection This fea...

Page 195: ... notification UseVolume keys for media Set the device to adjust the media volume level when you press theVolume key System sounds and vibration Set the device to sound or vibrate for actions such as turning the screen on or off or controlling the touchscreen Advanced sound settings Optimize the settings for when media is being played Refer to Dolby Atmos surround sound or Separate app sound for mo...

Page 196: ...s separately and tap the Back button 3 Select a device to play the selected app s media sound Notifications Change the notification settings On the Settings screen tap Notifications App icon badges Change the settings for app icon badges Do not disturb Set the device to mute incoming calls notification sounds and media except for allowed exceptions Status bar Set the device to display only three r...

Page 197: ...the screen mode to adjust the display s colour and contrast Refer to Changing the screen mode or adjusting the display colour for more information Font size and style Change the font size and style Screen zoom Change the screen zoom setting Screen resolution Change the screen resolution Refer to Screen resolution Galaxy S10 S10 for more information Galaxy S10 S10 Full screen apps Select apps to us...

Page 198: ... to Screensaver for more information Blue light filter Reduce eye strain by limiting the amount of blue light emitted by the screen While you are watching HDR videos from HDR exclusive video services the blue light filter may not be applied 1 On the Settings screen tap Display Blue light filter and tap the Turn on now switch to activate it 2 Drag the adjustment bar to adjust the filter s opacity 3...

Page 199: ...se Set the device to turn on night mode at night and turn it off in the morning based on your current location Custom schedule Set a specific time to turn on and off night mode Changing the screen mode or adjusting the display colour Change the screen mode or adjust the display colour to your preference Changing the screen mode On the Settings screen tap Display Screen mode and select a mode you w...

Page 200: ...r value Increase or lower certain colour tones by adjusting the Red Green or Blue value individually 1 On the Settings screen tap Display Screen mode Vivid 2 Tap Advanced settings 3 Adjust the R Red G Green or B Blue colour bar to your preference The screen tone screen will be adjusted Screen resolution Galaxy S10 S10 Change the screen resolution It is set to FHD by default Higher resolutions make...

Page 201: ...l cards and overlap 3 Tap to select albums for displaying images 4 When you are finished tap the Back button To preview the selected option tap Preview When you tap the screen while your screensaver is displayed the screen will turn on Wallpapers and themes Change the wallpaper settings for the Home screen and the locked screen or apply various themes to the device On the Settings screen tap Wallp...

Page 202: ...to display information while the screen is turned off Refer to Always On Display for more information Clock style Change the type and colour of the clock on the locked screen Roaming clock Change the clock to show both the local and home time zones on the locked screen when roaming FaceWidgets Change the settings of the items displayed on the locked screen Contact information Set the device to sho...

Page 203: ...ing the pattern PIN or password you set 1 On the Settings screen tap Lock screen Smart Lock 2 Unlock the screen using the preset screen lock method 3 Select an option and follow the on screen instructions to complete the setting Biometrics and security Options Change the settings for securing the device On the Settings screen tap Biometrics and security Face recognition Set the device to unlock th...

Page 204: ...m unknown sources Secure Folder Create a secure folder to protect your private content and apps from others Refer to Secure Folder for more information Encrypt SD card Set the device to encrypt files on a memory card If you reset your device to the factory defaults with this setting enabled the device will not be able to read your encrypted files Disable this setting before resetting the device Ot...

Page 205: ...e deleted If you want to use your biometric data in apps or features you must register your biometric data again Precautions for using face recognition Before using the face recognition to unlock your device keep the following precautions in mind Your device could be unlocked by someone or something that looks like your image Face recognition is less secure than Pattern PIN or Password For better ...

Page 206: ...e on screen instructions and tap Continue 4 Select whether you are wearing glasses or not and tap Continue 5 Hold the device with the screen facing towards you and look at the screen 6 Position your face inside the frame on the screen The camera will scan your face When the useful face recognition screen appears turn on a switch to activate a feature and tap OK If unlocking the screen with your fa...

Page 207: ...creen using the preset screen lock method 3 Tap the Face unlock switch to activate it If you want to set the device to unlock the screen without swiping on the locked screen after recognizing your face tap the Stay on Lock screen switch to deactivate it If you want to reduce the possibility of recognizing faces in photos or videos tap the Faster recognition switch to deactivate it This may decreas...

Page 208: ...rint as a screen lock method your fingerprint cannot be used to unlock the screen for the first time after turning on the device To use the device you must unlock the screen using the pattern PIN or password you set when registering the fingerprint Be careful not to forget your pattern PIN or password If your fingerprint is not recognized unlock the device using the pattern PIN or password you set...

Page 209: ...rtip the device may not recognize your fingerprints Press the screen so that your fingertip spreads over the wide surface of the fingerprint recognition area Galaxy S10e The Power key has a built in fingerprint recognition sensor Ensure that the fingerprint recognition sensor is not scratched or damaged by metal objects such as coins keys and necklaces Covering the fingerprint recognition sensor w...

Page 210: ...n lock method If you have not set a screen lock method create one 3 Read the on screen instructions and tap Continue 4 Register your fingerprint Galaxy S10 S10 Place your finger on the fingerprint recognition sensor at the bottom of the screen After the device detects your finger lift it up and place it on the fingerprint recognition sensor again ...

Page 211: ...ering your fingerprints tap Done Checking registered fingerprints You can check whether your fingerprint is registered by placing your finger on the fingerprint recognition sensor 1 On the Settings screen tap Biometrics and security Fingerprints 2 Unlock the screen using the preset screen lock method 3 Tap Check added fingerprints 4 Place your finger on the fingerprint recognition sensor The recog...

Page 212: ...curity Fingerprints 2 Unlock the screen using the preset screen lock method 3 Tap the Fingerprint unlock switch to activate it 4 On the locked screen place your finger on the fingerprint recognition sensor and scan your fingerprint Changing the fingerprint recognition icon setting Galaxy S10 S10 Set the device to show or hide the fingerprint recognition icon when you pick up your device or tap on ...

Page 213: ...fer to Samsung account for more information The website sign in feature is only available for websites that you access via the Internet app Some websites may not support this feature Registered biometric data and saved payment card information are only saved to your device and are not synced with other devices or servers Registering Samsung Pass Before using Samsung Pass register your biometric da...

Page 214: ...ple you purchase content from Galaxy Store 1 On the Settings screen tap Biometrics and security Samsung Pass 2 Unlock the screen using the preset screen lock method 3 Tap Settings Samsung account and then tap the Verity with Samsung Pass switch to activate it Using Samsung Pass to sign in to websites You can use Samsung Pass to easily sign in to websites that support ID and password autofill 1 Ope...

Page 215: ... 2 Unlock the screen using the preset screen lock method 3 Tap Sign in and select a website or app from the list 4 Tap Edit and modify your ID password and the website s or app s name To delete the website or app tap Delete Using Samsung Pass with websites and apps When using websites or apps that support Samsung Pass you can easily sign in with Samsung Pass To see the list of websites and apps th...

Page 216: ... and tap Save You can now use the biometric data you registered to Samsung Pass when entering personal information automatically on supported apps Deleting your Samsung Pass data You can delete your biometric data sign in information and app data registered to Samsung Pass Your agreement to the terms and conditions and your Samsung account will remain active 1 On the Settings screen tap Biometrics...

Page 217: ...te secured storage area The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods such as USB orWi Fi Direct Attempting to customize the operating system or modifying software will cause Secure Folder to be automatically locked and inaccessible Before saving data in Secure Folder make sure to back up a copy of the data in another secure location To use Secure ...

Page 218: ...r tap Customize icon When you launch the Secure Folder app you must unlock the app using your preset lock method If you forget your Secure Folder unlock code you can reset it using your Samsung account Tap the button at the bottom of the locked screen and enter your Samsung account password Setting auto lock for Secure Folder Set the device to automatically lock Secure Folder when it is not being ...

Page 219: ...ll be deleted from the original folder and moved to Secure Folder To copy items tap Copy The method for moving content may vary depending on the content type Moving content from Secure Folder Move content from Secure Folder to the corresponding app in the default storage The following actions are an example of moving an image from Secure Folder to the default storage 1 Launch the Secure Folder app...

Page 220: ...nd Google accounts or other accounts to sync with the apps in Secure Folder 1 Launch the Secure Folder app and tap Settings Accounts Add account 2 Select an account service 3 Follow the on screen instructions to complete the account setup Hiding Secure Folder You can hide the Secure Folder shortcut from the Apps screen Launch the Secure Folder app tap Settings and then tap the Show Secure Folder s...

Page 221: ...cure Folder app and tap Settings Backup and restore 2 Tap Restore 3 Tap to select a device to restore the data 4 Select the data types you want to restore and tap Restore now Backed up data will be restored to your device Uninstalling Secure Folder You can uninstall Secure Folder including the content and apps in it Launch the Secure Folder app and tap Settings More settings Uninstall To back up c...

Page 222: ...ensitive information and access it later You must sign in to your Google or Samsung account to back up or restore data Samsung Cloud Manage the content that you want to store securely in Samsung Cloud Check the usage status of your Samsung Cloud storage and sync back up and restore your data Refer to Samsung Cloud for more information Smart Switch Launch Smart Switch and transfer data from your pr...

Page 223: ...u must sign in to your Samsung account Syncing data You can sync data saved in your device such as images videos and events with Samsung Cloud and access it from other devices 1 On the Settings screen tap Accounts and backup Samsung Cloud 2 Tap Settings Sync and auto backup settings Sync 3 Tap the switches next to the items you want to sync with You can check the saved data or change the settings ...

Page 224: ...ng Cloud Back up this phone To view the backup data for other devices in your Samsung Cloud on the Settings screen tap Accounts and backup Samsung Cloud Restore data and then select a device you want Restoring data You can restore your backup data from Samsung Cloud to your device 1 On the Settings screen tap Accounts and backup Samsung Cloud 2 Tap Restore data and select a device you want 3 Tick ...

Page 225: ...ng the icon on the screen This feature is only available in apps that support the Multi window feature Smart capture Set the device to capture the current screen and scrollable area and crop and share the screenshot immediately Direct share Set the device to display the people you contacted on the sharing options panel to allow you to share content directly Reduce animations Set the device to redu...

Page 226: ...res according to your frequent situations by learning your usage patterns For example a before bed routine that reflects your sleep patterns will turn on the blue light filter and adjust the screen brightness for your comfort when you go to bed Adding routines Add routines to use your device more conveniently When you add a routine you can set its running condition to auto or manual Adding recomme...

Page 227: ...utine you want and tap Save routine To set the routine s conditions and actions tap Alternatively tap the condition or action you want to edit If you want to set the routine s running condition to manual tap Start button tapped This option will appear only when there are no running conditions set For manual routines you can add them to the Home screen as widgets and access them quickly When a pop ...

Page 228: ... pop up windows appears tap Add Using routines Running auto routines Auto routines will run automatically when their conditions are detected Running manual routines For manual routines which you set the running condition as Start button tapped you can run them manually by tapping the button whenever you want On the Settings screen tap Advanced features Bixby Routines My routines and tap next to th...

Page 229: ...estures Lift to wake Set the device to turn on the screen when you pick it up Double tap to wake up Set the device to turn on the screen by double tapping anywhere on the screen while the screen is turned off Smart stay Set the device to prevent the display from turning off while you are looking at it Smart alert Set the device to alert you if you have missed calls or new messages when you pick up...

Page 230: ...vice to make a call or send a message when you swipe to the right or left on a contact or a phone number in the Phone or Contacts app Dual Messenger Install a second copy of an app and use two separate accounts for the same messenger app 1 On the Settings screen tap Advanced features Dual Messenger Supported apps will appear 2 Tap the switch of an app to install the second app The second app will ...

Page 231: ...ond app will also be deleted Digital wellbeing View the daily usage history of your device You can see information such as how long the screen was on and how many times you opened apps or used certain features You can also limit usage time or change the notification settings for each app On the Settings screen tap Digital wellbeing Dashboard Number of unlocks Change the notification settings The t...

Page 232: ... mode to reduce eye strain before sleeping and prevent your sleep from being disturbed 1 On the Settings screen tap Digital wellbeing Wind down and tap the Turn on now switch to activate it 2 Turn on the switch to activate the feature you want Greyscale Displays colours on the screen as grey tones Do not disturb Set the device to mute incoming calls and notification sounds except for allowed excep...

Page 233: ...evice with a tap of your finger Battery Storage Security Memory Optimizing your device On the Settings screen tap Device care Fix now or Optimize now The quick optimization feature improves device performance through the following actions Clearing some memory Deleting unnecessary files and closing apps running in the background Managing abnormal battery usage Scanning for crashed apps and malware ...

Page 234: ...ive notifications from some apps that use power saving mode Power mode Select a power mode that suits your device usage purposes Tap Power mode and select an option High performance The screen is as bright as possible and at maximum resolution The battery may drain quickly Galaxy S10 S10 Optimized Optimized for a balance between the device s performance and battery usage Medium power saving Activa...

Page 235: ...f the used and available storage space On the Settings screen tap Device care Storage The actual available capacity of the internal storage is less than the specified capacity because the operating system and default apps occupy part of the space The available capacity may change when you update the device You can view the available capacity of the internal storage in the Specification section for...

Page 236: ...d input Select device languages and change settings such as keyboards and voice input types Some options may not be available depending on the selected language Refer to Adding device languages for more information Date and time Access and alter the settings to control how the device displays the time and date If the battery becomes fully discharged the time and date are reset Contact us Ask quest...

Page 237: ...ng tap Keep current The selected language will be added to your languages list If you changed the default language the selected language will be added to the top of the list To change the default language from your languages list drag next to a language and move it to the top of the list Then tap Apply If an app does not support the default language the next supported language in the list will be ...

Page 238: ...te Security updates information Security updates are provided to strengthen the security of your device and protect your personal information For security updates for your model visit security samsungmobile com The website supports only some languages About phone Access your device s information On the Settings screen tap About phone To change your device s name tap Edit Status View various device...

Page 239: ...ly Voice Assistant Voice feedback Activating or deactivatingVoice Assistant When you activateVoice Assistant the device will start voice feedback When you tap the selected feature once the device will read the text on the screen aloud Tapping the feature twice will activate the feature Launch the Settings app tap Accessibility Screen reader and then tap the Voice Assistant switch to activate it To...

Page 240: ... or downwards Change the most recent contextual menu settings Swiping to the left then right in one motion Scroll up the screen Swiping to the right then left in one motion Scroll down the screen Swiping upwards then downwards in one motion Move to the first item on the screen Swiping downwards then upwards in one motion Move to the last item on the screen Two finger gestures Tapping twice Start p...

Page 241: ...the text reading and selecting granularity Swiping upwards then downwards in one motion Return to the previous screen Swiping downwards then upwards in one motion Return to the Home screen Four finger gestures Tapping Return to the previous screen Tapping twice Return to the Home screen Tapping three times Open the list of recent apps Using the contextual menu While you are usingVoice Assistant sw...

Page 242: ...as languages speed and more Verbosity Customize the detailed settings for voice feedback Shake for continuous reading Set the device to read aloud the text displayed on the screen when you shake the device You can select from various shaking intensities Speak passwords Set the device to read the characters aloud when you enter your password Read out caller ID Set the device to read the caller s na...

Page 243: ...eyboard Dark screen with Power key Set the device to function normally with the screen off Status bar information Select items to read aloud when you tap the screen three times with two fingers Developer options Set options for app development Using the device with the screen turned off For privacy you can set the device to function normally with the screen off The screen will not turn on when you...

Page 244: ...ly This feature will appear only whenVoice Assistant has been activated Entering additional characters Tap and hold a key on the keyboard to enter additional characters available for the key A pop up window appears above the key showing available characters To select a character drag your finger on the pop up window until you hear the character you want and release it Visibility enhancements Using...

Page 245: ...visibility to help users recognize text on the screen more easily Launch the Settings app tap Accessibility Visibility enhancements and then tap the Negative colours switch to activate it Colour adjustment Adjust how colours are displayed on the screen if you have difficulty in distinguishing colours The device changes the colours into more recognizable colours Launch the Settings app tap Accessib...

Page 246: ...fier to zoom in on the screen to view a larger version of the content Launch the Settings app tap Accessibility Visibility enhancements and then tap the Magnifier window switch to activate it The magnifier will appear on the screen Drag the edge of the magnifier frame to move the magnifier to where you want to zoom in on the screen Magnifying the screen Magnify the screen and zoom in on a specific...

Page 247: ... and the navigation bar on the screen cannot be magnified When this feature is activated the performance of some apps may be affected Enlarging mouse or touchpad pointers Enlarge the pointer when using an external mouse or touchpad Launch the Settings app tap Accessibility Visibility enhancements and then tap the Large mouse touchpad pointer switch to activate it Changing font Change the font size...

Page 248: ...nch the Settings and tap Accessibility Hearing enhancements Sound detectors Doorbell detector 2 Tap Record to make a recording of your doorbell The device will detect and record the doorbell 3 Tap Test and ring your doorbell to check if it is recorded correctly When the device detects the doorbell sound tap Start To change the doorbell sound tap Change doorbell sound Turning off all sounds Set the...

Page 249: ...ancements 3 Drag the adjustment bar under Left right sound balance to the left or right and adjust the sound balance Mono audio Mono output combines stereo sound into one signal that is played through all earphone speakers Use this if you have a hearing impairment or if a single earbud is more convenient Launch the Settings app tap Accessibility Hearing enhancements and then tap the Mono audio swi...

Page 250: ...cting an external switch by tapping the screen or by using head movements and face gestures 1 Launch the Settings app and tap Accessibility Interaction and dexterity Universal switch 2 Read the on screen instructions and tap Done 3 Tap the switch to activate it 4 If the universal switches are not registered on the device tap Add switch and set switches to control the device To activate the univers...

Page 251: ... menus The assistive shortcut icon appears as a floating icon for easy access to the assistive menus from any screen When you tap the assistive shortcut icon the icon expands slightly and the assistive menus appear on the icon Tap the left or right arrow to move to other panels or swipe to the left or right to select other menus Using the cursor On the assistive menu tap Cursor You can control the...

Page 252: ...o activate it and then tap the switches next to the apps you want to activate Click after pointer stops Set the device to select an item automatically when you place the mouse pointer over the item Launch the Settings app tap Accessibility Interaction and dexterity and then tap the Click after pointer stops switch to activate it Answering or ending calls Change the method for answering or ending c...

Page 253: ... key Volume key and keyboard in interaction control mode To deactivate interaction control mode press and hold the Power key and theVolume Up key simultaneously To set the device to lock the screen after deactivating interaction control mode launch the Settings screen tap Accessibility Interaction and dexterity Interaction control and then tap the Lock when deactivated switch to activate it Touch ...

Page 254: ... Launching accessibility features quickly Set to open accessibility features quickly Launch the Settings app tap Accessibility Advanced settings Power andVolume up keys and then tap the switch to activate it Then select an accessibility feature to open when you simultaneously press the Power key and theVolume Up key You can access the following accessibility features Accessibility Voice Assistant ...

Page 255: ...he flash or the screen when an alarm sounds or when you have notifications such as incoming calls or new messages Launch the Settings app tap Accessibility Advanced settings Flash notification and then tap the switches next to the options you want to activate Notification reminders Set the device to alert you to notifications that you have not checked at the interval Launch the Settings app tap Ac...

Page 256: ...NFC feature before using this feature 1 Launch the Settings app and tap Accessibility Advanced settings Voice Label The voice recorder will launch 2 Tap to start recording Speak into the microphone 3 When you are finished recording tap DONE to stop 4 Hold the back of your device over the voice label The information in the voice recording will be written to the voice label Installed services View a...

Page 257: ...M or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signal...

Page 258: ...ched or damaged visit a Samsung Service Centre Your device freezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power...

Page 259: ...nnected Sound echoes during a call Adjust the volume by pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service provi...

Page 260: ...rter over time Error messages appear when launching the camera Your device must have sufficient available storage space and battery power to operate the camera app If you receive error messages when launching the camera try the following Charge the battery Free some space by transferring files to a computer or deleting files from your device Restart the device If you are still having trouble with ...

Page 261: ...may not work properly Your device supports multimedia files that are authorized by your network service provider or providers of additional services Some content circulated on the Internet such as ringtones videos or wallpapers may not work properly Bluetooth is not working well If another Bluetooth device is not located or there are connection problems or performance malfunctions try the followin...

Page 262: ...k to find your current location in these situations Data stored in the device has been lost Always make backup copies of all important data stored in the device Otherwise you cannot restore data if it is corrupted or lost Samsung is not responsible for the loss of data stored in the device A small gap appears around the outside of the device case This gap is a necessary manufacturing feature and s...

Page 263: ...om of the screen Bixby does not respond Restart your device to clear any temporary software bugs Ensure that your device software is updated to the latest version If you are still having trouble with Bixby after trying these tips contact a Samsung Service Centre The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the status bar dow...

Page 264: ...perly removed it may lead to damage to the battery and device cause personal injury and or result in the device being unsafe Samsung does not accept liability for any damage or loss whether in contract or tort including negligence which may arise from failure to precisely follow these warnings and instructions other than death or personal injury caused by Samsung s negligence ...

Page 265: ... not pull the power cord excessively when disconnecting it Doing so may cause electric shock or fire Do not bend or damage the power cord Doing so may cause electric shock or fire Do not use the device with wet hands while the device is charging Doing so may cause electric shock Do not directly connect together the charger s positive and negative terminals Doing so may cause fire or serious injury...

Page 266: ... Extreme temperatures can damage the device and reduce the charging capacity and life of your device and battery Do not directly connect together the battery s positive and negative terminals and prevent them from coming into contact with metal objects Doing so may cause the battery to malfunction Never use a damaged charger or battery Do not store your device near or in heaters microwaves hot coo...

Page 267: ...ncy signals Your device may interfere with other electronic devices Using an LTE data connection may cause interference with other devices such as audio equipment and telephones Do not use your device in a hospital on an aircraft or in automotive equipment that can be interfered with by radio frequency Avoid using your device within a 15 cm range of a pacemaker if possible as your device can inter...

Page 268: ... liquids gases or explosive materials in the same compartment as the device its parts or accessories If you notice strange smells or sounds coming from your device or the battery or if you see smoke or liquids leaking from the device or battery stop using the device immediately and take it to a Samsung Service Centre Failure to do so may result in fire or explosion Comply with all safety warnings ...

Page 269: ...a towel and take it to a service centre This device has internal liquid indicators fitted Water damage to your device may void the manufacturer s warranty Store your device only on flat surfaces If your device falls it may be damaged The device can be used in locations with an ambient temperature of 0 C to 35 C You can store the device at an ambient temperature of 20 C to 50 C Using or storing the...

Page 270: ...o close to your eyes Seizures or blackouts can occur when you are exposed to flashing lights while watching videos or playing Flash based games for extended periods If you feel any discomfort stop using the device immediately If anyone related to you has experienced seizures or blackouts while using a similar device consult a physician before using the device If you feel discomfort such as a muscl...

Page 271: ...s Make sure the headset cable does not become entangled in your arms or on nearby objects Do not paint or put stickers on your device Paint and stickers can clog moving parts and prevent proper operation If you are allergic to paint or metal parts of the device you may experience itching eczema or swelling of the skin When this happens stop using the device and consult your physician Do not use th...

Page 272: ...e Do not disassemble modify or repair your device Any changes or modifications to your device can void your manufacturer s warranty If your device needs servicing take your device to a Samsung Service Centre Do not disassemble or puncture the battery as this can cause explosion or fire Turn off the device before removing the battery If you remove the battery with the device turned on it may cause ...

Page 273: ...and prevent leakage or misuse of sensitive information While using your device be sure to back up important data Samsung is not responsible for the loss of any data When disposing of your device back up all data and then reset your device to prevent misuse of your personal information Carefully read the permissions screen when downloading applications Be particularly cautious with applications tha...

Page 274: ...e suspicious messages or email from unknown senders Set a password and change it regularly Deactivate wireless features such as Bluetooth when not in use If the device behaves abnormally run an antivirus program to check for infection Run an antivirus program on your device before you launch newly downloaded applications and files Install antivirus programs on your computer and run them regularly ...

Page 275: ...e that interference will not occur in a particular installation if this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient relocate the receiving antenna Increase the separation between the equipment and rece...

Page 276: ... waste To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office for details of where and how they can take t...

Page 277: ...NESS LEGALITY OR COMPLETENESS OF ANY CONTENT OR SERVICE MADE AVAILABLETHROUGHTHIS DEVICE AND UNDER NO CIRCUMSTANCES INCLUDING NEGLIGENCE SHALL SAMSUNG BE LIABLE WHETHER IN CONTRACT ORTORT FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES ATTORNEY FEES EXPENSES OR ANY OTHER DAMAGES ARISING OUT OF OR IN CONNECTIONWITH ANY INFORMATION CONTAINED IN OR AS A RESULT OF THE USE OF ANY CO...

Page 278: ... Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are trademarks of Dolby Laboratories All other trademarks and copyrights are the property of their respective owners IC Notice This Class B digital apparatu...

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Samsung SM-G970W, User Manual

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