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Samsung SM-G950W, User Manual

The Samsung SM-G950W user manual is a comprehensive guide that provides detailed instructions and information on operating and maximizing the features of this smartphone. Available for free download at manualshive.com, it ensures users can easily access this essential resource to enhance their smartphone experience.

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www.samsung.com

User Manual

English (CA) 04/2017. Rev.1.0

SM-G950W

SM-G955W

Summary of Contents for SM-G950W

Page 1: ...www samsung com User Manual English CA 04 2017 Rev 1 0 SM G950W SM G955W ...

Page 2: ...een 49 Notification panel 51 Entering text Apps and features 54 Installing or uninstalling apps 56 Bixby Home 73 Phone 77 Contacts 80 Messages 83 Internet 85 Email 86 Camera 104 Gallery 109 Always On Display 111 Edge screen 118 Multi window 122 Samsung Pay 125 Samsung Gear 126 Samsung Members 127 Samsung Notes 128 Calendar 129 Samsung Health 135 Voice Recorder 137 My Files 137 Clock 139 Calculator...

Page 3: ...ttings 170 Sounds and vibration 171 Notifications 172 Display 173 Blue light filter 173 Screen resolution 174 Wallpapers and themes 174 Advanced features 176 Device maintenance 179 Apps 179 Lock screen and security 181 Face recognition 183 Fingerprint recognition 187 Iris recognition 192 Samsung Pass 195 Secure Folder 199 Cloud and accounts 200 Backup and restore 200 Google 201 Accessibility 201 G...

Page 4: ... registry settings or modified operating system software Attempting to customize the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible ...

Page 5: ...quids such as salt water ionized water or alcoholic beverage rinse it with clean water and dry it thoroughly with a clean soft cloth If you do not follow these instructions the device s performance and appearance may be affected If the device has been immersed in water or the microphone or speaker is wet sound may not be heard clearly during a call After wiping the device with a dry cloth dry it t...

Page 6: ...mance and is in the device s normal range of operation If the battery becomes too hot the charger may stop charging Do the following when the device heats up Disconnect the charger from the device and close any running apps Wait for the device to cool down and then begin charging the device again If the lower part of the device overheats it could be because the connected USB cable is damaged Repla...

Page 7: ...for extended periods When recording videos for extended periods When streaming videos while using the maximum brightness setting When connecting to aTV While multitasking or when running many apps in the background When using Multi window When updating or installing apps while recording videos When recording videos while using a navigation app When using large amount of data for syncing with the c...

Page 8: ...ontinues to overheat contact a Samsung Service Centre Device limitations when the device overheats When the device heats up the features and performance may be limited or the device may turn off to cool down The feature is only available on supported models If the device becomes hotter than usual a device overheating message will appear To lower the device s temperature the screen brightness and t...

Page 9: ...very cold or very hot temperatures Do not expose your device to direct sunlight for extended periods Do not use or store your device for extended periods in very hot areas such as inside a car in the summertime Do not place the device in any areas that may overheat such as on an electric heating mat Do not store your device near or in heaters microwaves hot cooking equipment or high pressure conta...

Page 10: ...ower adapter Quick start guide USB connector USBType C Use the USB connector to transfer data between mobile devices Micro USB connector Connect the Micro USB connector to charge the battery with a Micro USB cable Do not plug a Micro USB cable into your device s multipurpose jack Doing so may damage the device Micro USB Connector Micro USB Cable ...

Page 11: ...thout prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject to change depending entirely on manufacturing compa...

Page 12: ... layout Front camera Iris recognition camera Speaker Edge screen Power key Touchscreen Edge screen Multipurpose jack USB Type C LED indicator Volume key Bixby key Proximity Light sensor Iris recognition LED GPS antenna ...

Page 13: ...device cover made with metallic material to the device If you cover the device s antenna area with your hands or other objects while using certain features such as calls or the mobile data connection Using a Samsung approved screen protector is recommended Unapproved screen protectors may cause the sensors to malfunction Do not cover the proximity light sensor area with screen accessories such as ...

Page 14: ...ixby Home Refer to Bixby Home for more information Volume Press to adjust the device volume Soft buttons Back button Home button Recents button When you turn on the device the soft buttons will appear at the bottom of the screen The soft buttons are set to the Recents button Home button and Back button by default Refer to Navigation bar soft buttons for more information ...

Page 15: ...harger improperly may cause serious damage to the device Any damage caused by misuse is not covered by the warranty To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible while charging 1 Conn...

Page 16: ... electric socket Charging with a Micro USB cable Connect the Micro USB connector to charge the battery with a Micro USB cable Do not plug a Micro USB cable into your device s multipurpose jack Doing so may damage the device and the cable The Micro USB connector is used for charging the battery and connecting to a computer Micro USB Connector Micro USB Cable ...

Page 17: ... will appear on the other device s screen Your device The other device USB Connector USBType C The other device s USB cable The app selection pop up window that appears on your device is for data transfer Do not select an app from the pop up window Reducing the battery consumption Your device provides various options that help you conserve battery power Optimize the device using the device mainten...

Page 18: ... during a data transfer always use these apps after fully charging the battery Using a power source other than the charger such as a computer may result in a slower charging speed due to a lower electric current The device can be used while it is charging but it may take longer to fully charge the battery If the device receives an unstable power supply while charging the touchscreen may not functi...

Page 19: ...uick Charge 2 0 Increasing the charging speed To increase the charging speed turn the device or its screen off when you charge the battery While charging the battery when the device is turned off the icon appears on the screen If the fast charging feature is not activated launch the Settings app tap Device maintenance Battery Advanced settings and then tap the Fast cable charging switch to activat...

Page 20: ...o reduce the fan noise you must deactivate the fast wireless charging feature The on off option will be added in your device s settings menu when you first place it on the charger Launch the Settings app tap Device maintenance Battery Advanced settings and then tap the Fast wireless charging switch to deactivate it Deactivating this feature will reduce noise but may result in slower charging times...

Page 21: ... network reception Use Samsung approved wireless chargers If you use other wireless chargers the battery may not charge properly SIM or USIM card nano SIM card Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider Use caution not to lose or let others use the SIM or USIM card Samsung is not responsible for any damages or inconveniences caused...

Page 22: ...on the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull out the tray gently from the tray slot 3 Place the SIM or USIM card on the tray 1 with the gold coloured contacts facing downwards ...

Page 23: ...ly into the tray the SIM card may leave or fall out of the tray 5 Insert the tray back into the tray slot If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering your device ...

Page 24: ...y card microSD card Installing a memory card Your device s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type To view your device s maximum memory card capacity refer to the Samsung website Some memory cards may not be fully compatible with the device Using an incompatible card may damage t...

Page 25: ...annot format or recognize the memory card contact the memory card manufacturer or a Samsung Service Centre Frequent writing and erasing of data shortens the lifespan of memory cards When inserting a memory card into the device the memory card s file directory appears in the My Files SD card folder 2 3 5 1 4 1 Insert the ejection pin into the hole on the tray to loosen the tray Ensure that the ejec...

Page 26: ...he tray back into the tray slot If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering your device Removing the memory card Before removing the memory card first unmount it for safe removal Launch the Settings app and tap Device maintenance Storage Storage set...

Page 27: ...memory card remember to make backup copies of all important data stored in the memory card The manufacturer s warranty does not cover loss of data resulting from user actions Turning the device on and off Press and hold the Power key for a few seconds to turn on the device When you turn on your device for the first time or after performing a data reset follow the on screen instructions to set up y...

Page 28: ...ode The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions Deactivating emergency mode To deactivate emergency mode tap Disable Emergency mode Alternatively press and hold the Power key and then tap Emergency mode Initial setup When you turn on your device for the first time or after perform...

Page 29: ... network you may not be able to set up some device features during the initial setup 4 Follow the on screen instructions to proceed the initial setup 5 Set a screen lock method to protect your device You can protect your personal information by preventing others from accessing your device To set the screen lock method later tap No thank you ...

Page 30: ...nd secure across all of your devices Refer to Samsung account for more information 7 Get your content from Samsung Cloud or a previous device Refer toTransferring data from your previous device for more information 8 Select features you want to use and complete the initial setup The Home screen will appear ...

Page 31: ...vices that can be used with your Samsung account visit account samsung com For more information on Samsung accounts launch the Settings app and tap Cloud and accounts Accounts Samsung account Help Registering your Samsung account Registering a new Samsung account If you do not have a Samsung account you should create one 1 Launch the Settings app and tap Cloud and accounts Accounts Add account 2 T...

Page 32: ...ill also be removed 1 Launch the Settings app and tap Cloud and accounts Accounts 2 Tap Samsung account Remove account 3 Tap OK enter your Samsung account password and then tap REMOVE ACCOUNT Transferring data from your previous device You can transfer content such as images contacts and messages from your previous device via Smart Switch wirelessly or using a USB connector USBType C or from a bac...

Page 33: ... Transferring data using a USB connector USBType C You can connect your previous device to your device with the USB connector USBType C and a USB cable to easily and quickly transfer data 1 Plug the USB connector USBType C into the multipurpose jack of your device 2 Connect your device and the previous device using the previous device s USB cable USB Connector USBType C Your device Previous device...

Page 34: ... you are transferring files Doing so may cause data loss or device damage Transferring data increases the battery power consumption of your device Ensure that your device is sufficiently charged before transferring data If the battery power is low data transfer may be interrupted Transferring data wirelessly viaWi Fi Direct Transfer data from your previous device to your device wirelessly viaWi Fi...

Page 35: ...rt the data to your device 1 On the computer visit www samsung com smartswitch to download Smart Switch 2 On the computer launch Smart Switch If your previous device is not a Samsung device back up data to a computer using a program provided by the device s manufacturer Then skip to the fifth step 3 Connect your previous device to the computer using the device s USB cable 4 On the computer follow ...

Page 36: ...ur data If your device supports Samsung Cloud launch the Settings app tap Cloud and accounts Samsung Cloud Backup settings and then back up your data The data backup method may vary depending on your model Some data will not be backed up To check which data will be backed up launch the Settings app tap Cloud and accounts Samsung Cloud Backup settings Restoring data 1 On your new device launch the ...

Page 37: ...pply excessive pressure to it with your fingertips The device may not recognise touch inputs close to the edges of the screen which are outside of the touch input area Leaving the touchscreen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touchscreen when you do not use the device It is recommended to use fingers when you use the touchscreen Tapping Tap...

Page 38: ...ap and hold an item and drag it to the target position Double tapping Double tap the screen Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart or pinch on the screen ...

Page 39: ... Home button Recents button Buttons Button Function Recents Tap to open the list of recent apps Home Tap to return to the Home screen Tap and hold to launch Google Back Tap to return to the previous screen When the navigation bar does not appear The navigation bar will disappear while using certain apps or functions To view the navigation bar drag upwards from the bottom of the screen Hard press t...

Page 40: ...ound colour soft button settings and the button layout Launch the Settings app tap Display Navigation bar and then select an option BACKGROUND COLOUR Change the navigation bar s background colour Unlock with Home button Set the device to unlock the screen without swiping on the locked screen when you hard press the Home button Button layout Change the order of the buttons on the navigation bar Hom...

Page 41: ... It displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps The screen may appear differently depending on the region or service provider A widget Navigation bar soft buttons Edge panel handle Favourite apps Bixby Home indicator View your customized content ...

Page 42: ... Home screen Apps screen Moving items Tap and hold an item and then drag it to a new location To move the item to another panel drag it to the side of the screen To add a shortcut to an app on the Home screen tap and hold an item on the Apps screen and then drag it to the top or bottom of the screen A shortcut to the app will be added on the Home screen You can also move frequently used apps to th...

Page 43: ...pps A new folder containing the selected apps will be created Tap Enter folder name and enter a folder name Adding more apps Tap ADD APPS on the folder Tick the apps to add and tap ADD You can also add an app by dragging it to the folder Moving apps from a folder Tap and hold an app to drag it to a new location Deleting a folder Tap and hold a folder and then tap Delete Only the folder will be del...

Page 44: ...Tap and hold a panel preview and then drag it to a new location Deleting panels Tap on the panel Wallpapers and themes Change the device s wallpaper theme or icons Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Tap and hold a widget and then drag it to the Home screen The widget will be added on the Home screen Hom...

Page 45: ...e icons listed in the table below are most common The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Icon Meaning No signal Signal strength Roaming outside of normal service area GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA network connected LTE network connected LTE...

Page 46: ...r key turns off the screen and locks it Also the screen turns off and automatically locks if the device is not used for a specified period To unlock the screen Press the Power key and swipe in any direction When the screen is off while using the Always On Display feature hard press the Home button and swipe in any direction ...

Page 47: ...nter a PIN with at least four numbers to unlock the screen Password Enter a password with at least four characters numbers or symbols to unlock the screen None Do not set a screen lock method Face Register your face to unlock the screen Refer to Face recognition for more information Fingerprints Register your fingerprints to unlock the screen Refer to Fingerprint recognition for more information I...

Page 48: ...nshot by swiping is not activated launch the Settings app tap Advanced features and then tap the Palm swipe to capture switch to activate it After capturing a screenshot use the following options on the toolbar at the bottom of the screen Scroll capture Capture content that continues across multiple screens such as a webpage When you tap Scroll capture the screen will automatically scroll down and...

Page 49: ...l and view the details To open the notification panel drag the status bar downwards To close the notification panel swipe upwards on the screen You can open the notification panel even on the locked screen You can use the following functions on the notification panel Tap a notification and perform various actions Clear all notifications Launch Settings Block notifications from apps Quick setting b...

Page 50: ...in features Swipe downwards on the notification panel to view more buttons To change feature settings tap the text under each button To view more detailed settings tap and hold a button To rearrange buttons tap Button order tap and hold a button and then drag it to another location ...

Page 51: ...s tap it twice Change the keyboard settings Enter a space Changing the input language Tap Languages and types MANAGE INPUT LANGUAGES and then select the languages to use When you select two or more languages you can switch between the input languages by swiping to the left or right on the space key Changing the keyboard layout Tap Languages and types select a language and then select a keyboard la...

Page 52: ... voice Add an item from the clipboard Enter emoticons Change the keyboard for one handed operation Change the keyboard settings Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inserted and tap Paste To paste text that you have ...

Page 53: ...esired text 2 Tap Dictionary on the options list If a dictionary is not preinstalled on the device tap Move to Manage dictionaries next to a dictionary to download it 3 View the definition in the dictionary pop up window To switch to the full screen view tap Tap the definition on the screen to view more definitions In the detailed view tap to add the word to your favourite words list or tap Search...

Page 54: ...download free apps tap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it...

Page 55: ... may need permission to access or use information on your device When you open an app a pop up window may appear and request access to certain features or information Tap ALLOW on the pop up window to grant permissions to the app To view your app permission settings launch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permiss...

Page 56: ...tine BixbyVision You can easily search for relevant information about objects or locations using the BixbyVision features Reminder You can schedule notifications or things to do To use the Bixby feature your device must be connected to aWi Fi or mobile network To use the Bixby feature you must sign in to your Samsung account Press the Bixby key to open Bixby Home To close Bixby Home press the key ...

Page 57: ...nt and provides recommended features 1 Press the Bixby key Bixby key 2 Tap START 3 Tap SIGN IN and follow the on screen instructions to sign in to your Samsung account If you are already signed in this step will not appear 4 Read and agree to the terms and conditions and tap NEXT The Bixby Home screen will appear ...

Page 58: ...ision and Reminder from Bixby Home To open Bixby Home press the Bixby key Alternatively swipe to the right on the Home screen BixbyVision Upcoming reminder Recommended content Reminder The content and order of the cards update automatically at a specified interval To manually update cards swipe downwards on the screen To close Bixby Home press the Bixby key again Alternatively swipe to the left on...

Page 59: ...t Search for similar images Search for nearby places Search for wine information Read QR codes To use this feature the device must be connected to aWi Fi or mobile network To use this feature you must register and sign in to your Samsung account The available features and search results may vary depending on the region or service provider This feature may not be available or you may not get correc...

Page 60: ... BixbyVision from Bixby Home or from the BixbyVision supported apps On the Bixby Home screen tap In the Camera app tap In the Gallery app select an image and tap In the Internet app tap and hold an image and tap BixbyVision Bixby Home Camera Gallery Internet ...

Page 61: ...nline use the BixbyVision features The device will search for and show you the results 1 Point the camera towards the desired image or object and activate BixbyVision 2 Keep the object within the frame in the camera s viewfinder to recognize it When the object is recognized the available search icons will appear 3 Tap You can view the product s details if there is related information online ...

Page 62: ...camera towards the desired image or object and activate BixbyVision 2 Keep business cards or text within the frame in the camera s viewfinder to recognize it When text is recognized the available search icons will appear 3 Tap Save in Contacts Save the information extracted from the business card as a contact Extract Detect text and share it with others You can edit the text before sharing it Tran...

Page 63: ...ill appear 3 Tap Searching for nearby places Search for landmarks or information about nearby places For example if you want to search for cafes in your current area use the BixbyVision features The device will search for and show you nearby cafes 1 Point the camera towards the desired image or object and activate BixbyVision 2 Keep the object or place within the frame in the camera s viewfinder t...

Page 64: ... s viewfinder to recognize it When the wine label is recognized the available search icons will appear 3 Tap The information about the wine label will appear Reading QR codes Recognize a QR code and view the information saved in the QR code You can read QR codes to access a variety of information such as a website s address content details location information or business card details 1 Point the ...

Page 65: ...ivate it Reminder Schedule notifications or to do items or use location reminders You can also create a reminder to view a webpage later while browsing the Internet To use this feature the device must be connected to aWi Fi or mobile network To use location reminders the GPS feature must be activated To use this feature you must register and sign in to your Samsung account Starting Reminder You ca...

Page 66: ...RS card The Reminder intro page will appear 3 Make sure the Add icon on Home screen option is ticked and tap START The reminder composition screen will appear If you add the Reminder app icon to the Home screen you can launch the Reminder app from the Home screen ...

Page 67: ...ddress and view it later You can create various reminders such as Take medicine Feed the dog Go to the gym Work out Creating reminders via the Reminder app For example create a reminder to alert you to take your medicine at 9 AM 1 Launch the Reminder app 2 Tap Write a reminder and enter Take medicine 3 Tap Set conditions Specific date and time and set the time to 9 AM 4 Tap SAVE to save the remind...

Page 68: ...ew a webpage such as a news site later 1 While browsing the Internet tap Share 2 Tap Reminder The webpage address will be saved as a reminder automatically To set the data time or location manually tap Checking reminder notifications At the preset time or location a notification pop up window will appear Tap COMPLETE or SNOOZE ...

Page 69: ...list To view reminder details select a reminder Setting reminder details Add or edit reminder details such as frequency date and time or location 1 Select a reminder to edit and tap EDIT 2 Edit the conditions and tap SAVE Reminder conditions Add an image Checklist Repeat interval Reminder information ...

Page 70: ...E Restoring reminders Restore reminders that have been completed 1 On the reminders list tap Completed items EDIT 2 Tick items to restore and tap RESTORE Reminders will be added to the reminders list and you will be reminded at the preset times Deleting reminders To delete a reminder swipe right on a reminder and tap Delete To delete multiple reminders tap and hold a reminder tick reminders to del...

Page 71: ...n the morning Bixby Home will show your day s schedule and play your favourite songs In the evening you can set alarms check your daily activity and view your friends feeds Viewing Bixby cards Checking your morning alarm At night Bixby Home will show your alarm for the following morning You can check your alarm information You can also edit the alarm by tapping the card To turn off the alarm tap t...

Page 72: ...uled on the same day Check today s weather for your current area in real time and view your location information Preview the photos and videos you have taken today View updated news Editing Bixby cards list To pin a card to the top of the Bixby Home screen tap Pin to top To unpin a card tap To hide a card from the list tap Hide for now To stop displaying a card on the list tap Don t show again Sel...

Page 73: ...lls 1 Launch the Phone app and enter a phone number If the keypad does not appear on the screen tap to open the keypad 2 Tap to make a voice call Add the number to the contacts list Preview the phone number Hide the keypad Delete a preceding character Access additional options ...

Page 74: ...ed dial select a speed dial number and then add a phone number To make a call tap and hold a speed dial number on the keypad For speed dial numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making calls from the locked screen On the locked screen drag outside th...

Page 75: ...ar Open the notification panel to view the list of missed calls Alternatively launch the Phone app and tap RECENTS to view missed calls Blocking phone numbers Block calls from specific numbers added to your block list 1 Launch the Phone app and tap Settings Block numbers 2 Tap select contacts and then tap DONE To manually enter a number tap Enter phone number enter a phone number and then tap When...

Page 76: ... keypad Mute Turn off the microphone so that the other party cannot hear you End the current call Adding a phone number to Contact Adding a phone number to Contacts from the keypad 1 Launch the Phone app 2 Enter the number and tap ADDTO CONTACTS If the keypad does not appear on the screen tap to open the keypad 3 Tap Create contact to create a new contact or tap Update existing to add the number t...

Page 77: ...t 1 Launch the Contacts app tap and then select a storage location 2 Enter contact information Select a storage location Add an image Open more information fields Scan contact information from a business card Enter contact information Depending on the selected storage location the types of information you can save may vary 3 Tap SAVE ...

Page 78: ...uch as your Samsung account Launch the Settings app tap Cloud and accounts Accounts select an account name select the account to sync with and then tap Contacts Samsung account or Sync Contacts Searching for contacts Launch the Contacts app Use one of the following search methods Scroll up or down the contacts list Drag a finger along the index at the right side of the contacts list to scroll thro...

Page 79: ...ervice provider The profile sharing feature is only available for contacts who have activated the profile sharing feature on their device 1 Launch the Contacts app and select your profile 2 Tap EDIT edit your profile and tap SAVE 3 Tap Profile sharing and then tap the switch to activate it To use the profile sharing feature your phone number must be verified You can view your contacts updated prof...

Page 80: ...ntacts Merge contacts 2 Tick contacts and tap MERGE Deleting contacts 1 Launch the Contacts app and tap Delete 2 Select contacts and tap DELETE To delete contacts one by one open the contacts list and tap a contact s image or tap a contact s name Details Then tap Delete Messages Introduction Send and view messages by conversation Sending messages You may incur additional charges for sending messag...

Page 81: ...ipients Send the message 4 Tap to send the message Viewing messages Messages are grouped into message threads by contact You may incur additional charges for receiving messages when you are roaming 1 Launch the Messages app and tap CONVERSATIONS 2 On the messages list select a contact 3 View your conversation To reply to the message enter a message and tap ...

Page 82: ...then tap the switch to activate it 2 Change the notification settings Notification sound Change the notification sound Vibrate when sound plays Set the device to vibrate when you receive messages Pop up display Set the device to display messages in pop up windows Preview message Set the device to display message content on the locked screen and in pop up windows Setting a message reminder You can ...

Page 83: ...lder and launch the Internet app 2 Tap the address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen Bookmark the current webpage Open the homepage Move between pages Open the browser s tab manager Access additional options Refresh the current webpage View your bookmarks saved webpages and recent browsing history ...

Page 84: ... cannot use some features such as screen capture In secret mode the device will change the colour of the toolbars Changing security settings You can change your password or the lock method Tap Settings Privacy Secret mode security Change password To set your registered fingerprint or irises as the lock method along with the password tap the Fingerprints or Irises switch to activate it Refer to Fin...

Page 85: ...nt tap Add account If you have more than one email account you can set one as the default account Tap Set default account Sending emails 1 Tap to compose an email 2 Add recipients and enter an email text 3 Tap SEND to send the mail Reading emails When Email is open the device will automatically retrieve new emails To manually retrieve emails swipe downwards on the screen Tap an email on the screen...

Page 86: ...e you may violate other people s privacy Launching Camera Use the following methods to launch Camera Launch the Camera app Press the Power key twice quickly On the locked screen drag outside the circle Some methods may not be available depending on the region or service provider Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turne...

Page 87: ...ch between cameras or apply filters or other effects Switching cameras On the preview screen swipe upwards or downwards to switch between cameras Front camera preview Rear camera preview Changing shooting modes On the preview screen swipe to the right to open the shooting modes list Select a shooting mode you want Rear camera preview Shooting modes ...

Page 88: ... You can apply a unique effect to your photos or videos After selecting a filter or effect tap the preview screen and take a photo or record a video To remove the applied filter or effect open the filters and effects list and tap Remove effect This feature is only available in some shooting modes Rear camera preview Filters and other effects ...

Page 89: ...ects list Current mode Spread two fingers apart on the screen to zoom in and pinch to zoom out Or drag on the zoom bar towards or To adjust the brightness of photos or videos tap the screen When the adjustment bar appears drag on the adjustment bar towards or To capture an image from the video while recording tap To change the focus while recording a video tap where you want to focus To use auto f...

Page 90: ...cking the focus AF and exposure AE You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources Tap and hold the area to focus the AF AE frame will appear on the area and the focus and exposure setting will be locked The setting remains locked even after you take a photo This feature is only available in ...

Page 91: ... away from the camera or both Slow motion Record videos at a high frame rate for viewing in slow motion You can play a specific section of each video in slow motion after recording them Hyperlapse Create your own time lapse video by recording at various frame rates The frame rate will be automatically adjusted depending on the scene being recorded and the movement of the device Food Take photos th...

Page 92: ...life colour range You can set the colour temperature Tap and drag your finger on the colour temperature bar Change the focus mode Drag the adjustment bar towards or to manually adjust the focus To switch to auto focus mode tap MANUAL Select a colour tone To create your own colour tone tap Tone 1 or Tone 2 Adjust the shutter speed A slow shutter speed allows the correct exposure in low light condit...

Page 93: ...ndistinct backgrounds such as an empty sky or a plain wall 1 On the shooting modes list tap Panorama 2 Tap and move the device slowly in one direction 3 Tap to stop taking photos Motion panorama You can take and view a panorama with motion When taking motion panoramas sound will not be recorded 1 On the panorama preview screen tap to activate the motion panorama feature and take a motion panorama ...

Page 94: ...a Pan focus Make the subject and its background stand out 6 Tap SAVE It is recommended that you position subjects within 50 cm of the device Position the subject that you want to focus on close to the device When taking photos ensure there is sufficient distance between the subject and the background The distance should be more than three times the distance between the device and the subject Hold ...

Page 95: ...t as a slow motion section and the video will start playing Up to two slow motion sections will be created based on the video Hyperlapse Record scenes such as passing people or cars and view them as fast motion videos The frame rate is automatically adjusted to record smoother less shaky fast motion videos while walking travelling by vehicle and more 1 On the shooting modes list tap Hyperlapse 2 T...

Page 96: ...Food Take photos of food with more vibrant colours 1 On the shooting modes list tap Food 2 Tap the screen and drag the circular frame over the area to highlight The area outside the circular frame will be blurred To resize the circular frame drag a corner of the frame 3 Tap and drag the adjustment bar to adjust the colour tone 4 Tap to take a photo ...

Page 97: ...lace a subject in the centre of the preview screen and tap 3 Move the device around the subject slowly in one direction to take more photos When the arrow becomes completely yellow or when you stop circling the subject the device will automatically stop taking photos Viewing virtual shot photos 1 On the preview screen tap the preview thumbnail 2 Tap 3 Drag your finger left or right on the screen o...

Page 98: ... on the back of the device to take a photo of yourself Alternatively show your palm to the front camera After recognizing your palm a countdown timer will appear When the time is up the device will take a photo To use various shooting options for the front camera tap Shooting methods and then tap the switches to activate them Using the selfie flash When taking self portraits with the front camera ...

Page 99: ...t to highlight or to adjust the brightness drag the adjustment bar towards the desired level Slim Face Adjust the face shape and make your face appear slimmer Large Eyes Make your eyes appear bigger Shape correction When your face is at the edges of the preview screen it will appear distorted Enable this option to correct your face shape After shape correction the background may appear slightly di...

Page 100: ... front camera tap Shooting methods and then tap the switches to activate them 5 Slowly swivel the device left and then right or vice versa to take a wide self portrait The device will take additional photos when the white frame moves to each end of the viewfinder window Make sure to keep the white frame inside the viewfinder window The subjects should remain still while taking wide self portraits ...

Page 101: ...wide self portrait To save the wide self portrait as a video file tap SAVEVIDEO Camera settings Quick settings On the preview screen use the following quick settings The available options may vary depending on the shooting mode and which camera is being used Use this to take photos with rich colours and reproduce details even in bright and dark areas When is selected the device will automatically ...

Page 102: ...lable depending on the shooting mode REAR CAMERA Picture size Select a resolution for photos Using a higher resolution will result in higher quality photos but they will take up more memory Tap the Save RAW and JPEG files switch to set the device to save photos as uncompressed RAW files DNG file format in pro mode RAW files retain all of a photo s data for the best image quality but they will take...

Page 103: ...size Select a resolution for videos Using a higher resolution will result in higher quality videos but they will take up more memory Save pictures as previewed Invert the image to create a mirror image of the original scene when taking photos with the front camera Shooting methods Select shooting options to use Timer Select the length of the delay before the camera automatically takes a photo COMM...

Page 104: ...ending on the region or service provider Voice control Set the device to take photos or record videos with voice commands You can say Smile Cheese Capture or Shoot to take a photo To record a video say Record video Floating Camera button Add a camera button that you can place anywhere on the screen This feature is available only in Auto and Selfie modes Volume key function Set the device to use th...

Page 105: ...te the image Modify the image BixbyVision Add the image to favourites You can create a GIF animation or collage from multiple images Tap Animate or Collage and then select images You can select up to six images for your collage Searching for images Launch the Gallery app and tap to view images sorted by category such as location people documents shooting mode and more To search for images by enter...

Page 106: ...nd resume playback Create a GIF animation Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume To rewind or fast forward swipe to the left or right on the playback screen Using theVideo enhancer feature Enhance the image quality of your videos to enjoy brighter and m...

Page 107: ...es To create stories automatically you must capture or save multiple images and videos Creating stories Create stories with various themes 1 Launch the Gallery app and tap STORIES 2 Tap Create story 3 Tick images or videos to include in the story and tap DONE 4 Enter a title for the story and tap CREATE To add images or videos to a story select a story and tap ADD To remove images or videos from a...

Page 108: ...s 1 Launch the Gallery app and tap STORIES 2 Tap and hold a story to delete and tap DELETE Syncing images and videos with Samsung Cloud You can sync images and videos saved in Gallery with Samsung Cloud and access them from other devices You must register and sign in to your Samsung account to use Samsung Cloud Refer to Samsung account for more information Launch the Gallery app tap Settings and t...

Page 109: ...eive message missed call or app notifications notification icons will appear on the screen even when it is turned off Double tap a notification icon with your finger to view its notification If the screen is locked you must unlock it to view notifications Setting the schedule for the Always On Display feature Launch the Settings app tap Lock screen and security Always On Display and then tap the S...

Page 110: ...the screen is off without turning on the screen 1 Launch the Settings app tap Lock screen and security Information and FaceWidgets FaceWidgets and then tap the Music Controller switch to activate it 2 To control music playback when the screen is off double tap the clock 3 Tap the icons to control the playback ...

Page 111: ...the Edge panels Drag the Edge panel handle towards the centre of the screen Then swipe to the left or right to switch between the Edge panels If the Edge panel handle is not visible launch the Settings app tap Display Edge screen and then tap the Edge panels switch to activate it Edge panels Apps edge People edge Smart select Edge panel handle ...

Page 112: ...ditional panels tap DOWNLOAD To rearrange panels tap Reorder and drag to another location Setting the Edge panel handle You can change the location size transparency or vibration settings of the handle Drag the Edge panel handle towards the centre of the screen Then tap Handle settings Apps edge Quickly launch frequently used apps 1 Drag the Edge panel handle towards the centre of the screen 2 Swi...

Page 113: ...it to another location You can also edit the Apps edge panel by tapping and then tapping EDIT under the Apps edge People edge Add favourite contacts to the People edge panel to quickly contact them and view notifications received from them 1 Drag the Edge panel handle towards the centre of the screen 2 Swipe to the left or right to open the People edge panel Adding contacts to the People edge pane...

Page 114: ... contacts tap and hold a contact icon and drag it to another location You can also edit the People edge panel by tapping and then tapping EDIT under the People edge Contacting people from the People edge panel Open the People edge panel and tap a contact The communication buttons will appear on the screen Tap the desired button to call or send a message to the contact ...

Page 115: ... 2 Select when to light up the edges of the screen 3 Tap Manage notifications and select which notifications to display Quick reply You can reject incoming calls using custom rejection messages While the device s screen is facing downwards hold your finger on the heart rate sensor on the back of the device for two seconds to reject calls Launch the Settings app tap Display Edge screen Edge lightin...

Page 116: ...frame 5 Tap Done If text is included in the selected area tap Extract text to recognize and extract text from the selected area 6 Select an option to use with the selected area Draw Write or draw on the selected area Share Share the selected area with others Set as Set the selected area to be displayed when the screen is off Save Save the selected area in Gallery Capturing an area from a video Whi...

Page 117: ...ure that the video is playing The maximum duration you can capture an area of the video for will be displayed on the screen When capturing an area from a video its sound will not be recorded 6 Tap Stop to stop capturing 7 Select an option to use with the selected area Draw Write or draw on the selected area Tap Preview to view the result before saving the file Share Share the selected area with ot...

Page 118: ... this feature Split screen view 1 Tap to open the list of recently used apps 2 Swipe upwards or downwards and tap on a recent app window The selected app will launch in the upper window 3 In the lower window swipe upwards or downwards to select another app to launch To launch apps not in the list of recently used apps tap MORE APPS and select an app ...

Page 119: ... the app windows to access additional options Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows When you drag the bar between the app windows to the top or bottom edge of the screen the window will be maximised ...

Page 120: ...per window will remain active in the minimized split screen view To close the minimized split screen view open the notification panel and tap the icon on the Multi window notification Sharing text or images between windows Drag and drop text or copied images from one window to another Tap and hold an item in the selected window and drag it to a location in another window Some apps may not support ...

Page 121: ...st of recently used apps 2 Tap and drag the frame to the area you want to pin it to To adjust the size of the frame drag upwards or downwards 3 Tap DONE The selected app window will be pinned at the top of the screen To unpin the window drag the bar between the app windows 4 In the lower window swipe upwards or downwards to select another app to launch ...

Page 122: ...com samsungpay Alternatively launch the Samsung Pay app and tap Help To use this feature you must sign in to your Samsung account and register your biometric data For more information refer to Samsung account Fingerprint recognition and Iris recognition To make payments with Samsung Pay the device may be required a connection to aWi Fi or mobile network depending on the region This app s availabil...

Page 123: ...your fingerprint or irises to use when making payments 5 Create a PIN to use when making payments This PIN will be used to verify various actions in Samsung Pay such as making payments and unlocking the app Registering cards You can easily register cards by capturing their images with the camera You can check the cards that support this feature from the Samsung Pay website www samsung com samsungp...

Page 124: ...tures 124 Making payments 1 Tap and hold a card image at the bottom of the screen and drag it upwards Alternatively launch the Samsung Pay app 2 On the cards list swipe to the left or right and select a card to use ...

Page 125: ... the card you used Follow the on screen instructions to complete payment cancellation Changing the Samsung Pay settings On the Samsung Pay screen tap Settings Select the screen where the card image will appear to activate Samsung Pay on the Home screen or locked screen or when the screen is turned off Samsung Gear Samsung Gear is an app that allows you to manage your Gear wearable device When you ...

Page 126: ...he Galaxy users community or view the latest Galaxy news and tips Samsung Members can help you solve any problems you might encounter while using your device Additional options Send feedback This app s availability and supported features may vary depending on the region or service provider To submit your feedback or post your comments you must sign in to your Samsung account Refer to Samsung accou...

Page 127: ... Tap Image to insert an image by selecting from Gallery or by taking a photo Tap Voice to record a voice recording and insert it into the note Voice recording will start immediately Enter text using the keyboard Write or draw with pens Paint with brushes Insert a voice recording Insert an image 3 When you are finished composing the note tap SAVE Deleting notes 1 Launch the Samsung Notes app tap AL...

Page 128: ...ble tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details Select a calendar to use or sync with Attach a map showing the location of the event Enter the location of the event Add a note Enter a title Set a start and end date for the event Add more details Set an alarm Change the event s colour 3 Tap SAVE to save the event ...

Page 129: ...nage calendars Add account Then select an account to sync with and sign in When an account is added it will appear on the list Samsung Health Introduction Samsung Health helps you manage your wellness and fitness Set fitness goals check your progress and keep track of your overall wellness and fitness Starting Samsung Health When running this app for the first time or restart it after performing a...

Page 130: ...ilable depending on the region View and manage trackers View health tips Compare your step count records with other Samsung Health users or compete with your friends Set your daily goals and track your progress Monitor your health and fitness View guide messages or notifications from Samsung Health To add items to the Samsung Health screen tap Manage items and then select items under each tab TRAC...

Page 131: ...R Steps The device counts the number of steps you take and measures the distance travelled On the Samsung Health screen tap the steps tracker Target Current step total You may experience a brief delay while the steps tracker monitors your steps and then displays your step count You may also experience a brief delay before the pop up window indicates that your goal has been reached If you use the s...

Page 132: ...er or in cold weather keep yourself warm when measuring your heart rate Smoking or consuming alcohol before taking measurements may cause your heart rate to be different from your normal heart rate Do not talk yawn or breathe deeply while taking heart rate measurements Doing so may cause your heart rate to be recorded inaccurately Heart rate measurements may vary depending on the measurement metho...

Page 133: ...atures 133 2 Place your finger on the heart rate sensor on the back of the device 3 After a moment your current heart rate will be displayed on the screen Remove your finger from the sensor Your current heart rate ...

Page 134: ...rmation may be stored until the completion of such purposes You can delete personal data stored by Samsung Health by using the Reset data option in the Settings menu To delete any data you have shared with social networks or transferred to storage devices you must delete them separately You may share and or sync your data with additional Samsung services or compatible third party services that you...

Page 135: ...text and distinguish between sound sources Making voice recordings 1 Open the Samsung folder and launch the Voice Recorder app 2 Tap to start recording Speak into the microphone Tap to pause recording While making a voice recording tap BOOKMARK to insert a bookmark Change the recording mode Start recording 3 Tap to finish recording 4 Enter a file name and tap SAVE ...

Page 136: ...uth and speak loudly and clearly in a quiet place If the voice memo system language does not match the language you are speaking the device will not recognize your voice Before using this feature tap the current language to set the voice memo system language Playing selected voice recordings When you review interview recordings you can mute or unmute certain sound sources in the recording 1 Open t...

Page 137: ...t alarms check the current time in many cities around the world time an event or set a specific duration ALARM Launch the Clock app and tap ALARM Setting alarms Tap in the alarms list set an alarm time select the days on which the alarm will repeat set other various alarm options and then tap SAVE To open the keypad to enter an alarm time tap the time input field To activate or deactivate alarms t...

Page 138: ...nd hold a clock tick clocks to delete and then tap DELETE STOPWATCH 1 Launch the Clock app and tap STOPWATCH 2 Tap START to time an event To record lap times while timing an event tap LAP 3 Tap STOP to stop timing To restart the timing tap RESUME To clear lap times tap RESET TIMER 1 Launch the Clock app and tap TIMER 2 Set the duration and then tap START To open the keypad to enter the duration ta...

Page 139: ...ar the history tap HISTORY CLEAR HISTORY To use the unit conversion tool tap You can convert various values such as area length or temperature into other units Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Apps into one place for easy access You can set the device to game mode to play games more easily Access additional options Add apps Open game...

Page 140: ...lly shown on the game launcher screen If you cannot see your games tap Add apps Removing a game from Game Launcher Tap and hold a game and tap Remove Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap Normal performance and then tap the button repeatedly to select the mode you want Normal performance Power saving mode or boost performance mode i...

Page 141: ... incoming calls and emergency alerts Access the GameTools settings Play games in full screen Access the Game Launcher screen Lock the hard press feature Lock the touchscreen Capture screenshots Blocking notifications during games Tap and tap the No alerts during game switch to activate it The device will mute to mute notification sounds and display only notifications for incoming calls and emergen...

Page 142: ...reen You can group devices by location and set multiple devices to operate automatically at preset times For example you can set the lights and your robot vacuum to turn on automatically in the evening Your smartphone and other devices must be connected to aWi Fi or mobile network Samsung Connect supports some smart home appliances andTVs only To see the list of supported devices open the Samsung ...

Page 143: ...by devices such as Bluetooth headsets or printers easily and quickly Connection methods may vary depending on the type of connected devices or the shared content 1 Open the Samsung folder and launch the Samsung Connect app 2 Tap TheWi Fi and Bluetooth features will be activated and the device will automatically search for nearby devices 3 Select a device from the list and connect to it by followin...

Page 144: ...es You can view and control your registered devices For example you can check your washing machine s timer or adjust your air conditioner s temperature 1 Open the Samsung folder and launch the Samsung Connect app 2 Tap My devices The list of registered devices will appear 3 View the status of devices on the list To control the devices select a device The device controller supplied with the selecte...

Page 145: ...a voice command You can also set a rule to perform actions automatically at a preset time For example you can set devices to turn the lights on and play music on your room speakers automatically every day at 7 00 AM To create a mode Swipe to the left or right select a place tap Add mode and set mode options You can set the mode name icon and devices To add a rule Tap Rules ADD NEW RULES and set th...

Page 146: ...the feature is not activated launch the Settings app tap Advanced features and then tap the Direct share switch to activate it Using additional features Link Sharing Share large files Upload files to the Samsung storage server and share them with others via aWeb link or a code To use this feature your phone number must be verified Transfer files to device Share content with nearby devices viaWi Fi...

Page 147: ...e smartphone to an external display such as aTV or monitor You can use your smartphone s features on a large screen conveniently by connecting an external display keyboard and mouse For more information about using the DeX Station refer to the DeX Station s user manual All accessories including the DeX Station are sold separately ...

Page 148: ... LAN port HDMI port Charger port USB Type C Connecting devices 1 Connect the charger to the DeX Station s charger port USBType C 2 Connect one end of the HDMI cable to the DeX Station s HDMI port and plug the other end of the cable into aTV or monitor s HDMI port ...

Page 149: ... the cover as a smartphone support You can now see the smartphone connector Be careful not to hurt your fingers when changing the angle of the smartphone support 5 Connect your smartphone s multipurpose jack to the smartphone connector on the DeX Station Samsung DeX will launch on the smartphone You may not use the DeX Station if you have attached a certain type of case such as a flip cover or a h...

Page 150: ...amsung DeX mode Display your smartphone screen with a computer interface on the connectedTV or monitor SWITCHTO SCREEN MIRRORING screen mirroring mode Display the same screen as your smartphone on theTV or monitor Samsung DeX mode Screen mirroring mode The screen mode you first select will be applied for subsequent connections Refer to Answering calls for more information ...

Page 151: ... a keyboard and mouse to the DeX Station s USB ports When you connect a keyboard the virtual keyboard will not appear when you select the text input field You can also use a wireless keyboard mouse or Bluetooth keyboard mouse Refer to the respective device s manual for more information ...

Page 152: ...ting a keyboard and mouse for more information When starting or ending Samsung DeX running apps may be closed Some apps or features may not be available when using Samsung DeX Favourite apps Add frequently used apps to the Home screen and launch them quickly Apps button View and run your smartphone s apps Taskbar View the apps that are currently running Status bar View your smartphone s notificati...

Page 153: ...speakerphone remove your smartphone from the DeX Station It may take a few seconds to display the call screen on the smartphone Changing screen mode On the connected monitor or your smartphone launch the Settings app and tap Connections More connection settings HDMI mode Samsung DeX or Screen Mirroring The screen mode you first select will be applied for subsequent connections Ending the connectio...

Page 154: ... content on the connected screen HDMI cables and adaptors USBType C to HDMI are sold separately Use only a Samsung approved HDMI adapter USBType C to HDMI Performance problems and malfunctions caused by using unapproved accessories are not covered by the warranty 1 Connect an HDMI adapter USBType C to HDMI to your smartphone 2 Connect an HDMI cable to the HDMI adapter USBType C to HDMI and to aTV ...

Page 155: ...rovider Chrome Search for information and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search the world map and view location information for various places around you Play Music Discover listen to and share music on your device You can upload music collections stored on your device to the cloud and access them later Play Movies TV Pur...

Page 156: ...tch or create videos and share them with others Photos Search for manage and edit all your photos and videos from various sources in one place Google Search quickly for items on the Internet or your device Duo Make a simple video call ...

Page 157: ...twork devices Refer toWi Fi for more information Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth enabled devices Refer to Bluetooth for more information Phone visibility Allow other devices to find your device to share content with you When this feature is activated your device will be visible to other devices when they search for available devices using theirTransfer ...

Page 158: ...Refer to NFC and payment for more information Mobile hotspot and tethering Use the device as a mobile hotspot to share the device s mobile data connection with other devices when the network connection is not available Connections can be made viaWi Fi USB or Bluetooth Refer to Mobile hotspot and tethering for more information Mobile networks Configure your mobile network settings Location Change s...

Page 159: ...o the network automatically select it from the list of networks and tap FORGET If you cannot connect to aWi Fi network properly restart your device sWi Fi feature or the wireless router Wi Fi Direct Wi Fi Direct connects devices directly via aWi Fi network without requiring an access point 1 On the Settings screen tap Connections Wi Fi and then tap the switch to activate it 2 Tap Wi Fi Direct The ...

Page 160: ...e Wi Fi Direct and select a device to transfer the image to 3 Accept theWi Fi Direct connection request on the other device If the devices are already connected the image will be sent to the other device without the connection request procedure Ending the device connection 1 On the Settings screen tap Connections Wi Fi 2 Tap Wi Fi Direct The device displays the connected devices in the list 3 Tap ...

Page 161: ...poses for example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and then tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device y...

Page 162: ... its visibility option 3 Accept the Bluetooth connection request on the other device Dual audio You can connect up to two Bluetooth audio devices to your smartphone Connect two Bluetooth headsets or speakers to use them at the same time To use this feature the Bluetooth audio devices you want to connect must support the Media audio feature 1 On the Settings screen tap Connections Bluetooth and the...

Page 163: ...yment Your device allows you to read near field communication NFC tags that contain information about products You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps The device contains a built in NFC antenna Handle the device carefully to avoid damaging the NFC antenna Using the NFC feature Use the NFC feature to send images...

Page 164: ...ents you must register for the mobile payment service To register or get more information about the service contact your service provider 1 On the Settings screen tap Connections and tap the NFC and payment switch to activate it 2 Touch the NFC antenna area on the back of your device to the NFC card reader To set the default payment app open the Settings screen and tap Connections NFC and payment ...

Page 165: ...Settings screen tap Connections NFC and payment and tap the switch to activate it 2 Tap the Android Beam switch to activate it 3 Select an item and touch the other device s NFC antenna to your device s NFC antenna The file is transferred automatically If both devices try to send data simultaneously the file transfer may fail ...

Page 166: ... computer via USB When connected to a computer the device is used as a wireless modem for the computer Using the mobile hotspot Use your device as a mobile hotspot to share your device s mobile data connection with other devices 1 On the Settings screen tap Connections Mobile hotspot and tethering Mobile hotspot 2 Tap the switch to activate it The icon appears on the status bar Other devices can f...

Page 167: ... Printing for more information MirrorLink Use the MirrorLink feature to control your device s MirrorLink apps on the vehicle s head unit monitor Refer to MirrorLink for more information Download booster Set the device to download files larger than 30 MB faster viaWi Fi and mobile networks simultaneously Refer to Download booster for more information VPN Set up and connect to virtual private networ...

Page 168: ...nection settings Printing DOWNLOAD PLUG IN 2 Search for a printer plug in in Play Store 3 Select a printer plug in and install it 4 Select the printer plug in and tap the switch to activate it The device searches for printers that are connected to the sameWi Fi network as your device 5 Select a printer to add To add printers manually open a printer plug in and tap Add printer Printing content Whil...

Page 169: ... support MirrorLink version 1 1 or higher Connecting your device to a vehicle via MirrorLink When using this feature for the first time connect the device to aWi Fi or mobile network 1 Pair your device with a vehicle via Bluetooth Refer to Pairing with other Bluetooth devices for more information 2 Connect your device to the vehicle using a USB cable When they are connected access your device s Mi...

Page 170: ...different data transfer speeds the device may use only the fastest connection This feature supports HypertextTransmission Protocol HTTP 1 1 and Hypertext Transmission Protocol Secure HTTPS The feature cannot be used with other protocols such as FTP Sounds and vibration Change settings for various sounds on the device On the Settings screen tap Sounds and vibration Sound mode Set the device to use ...

Page 171: ...nd when you tap the buttons on the keypad Keyboard sound Set the device to sound when a key is touched Keyboard vibration Set the device to vibrate when a key is touched Sound quality and effects Configure additional sound settings Separate app sound Set to play a selected app s sound through your device s speaker or the connected Bluetooth headset or speaker Notifications Change the notification ...

Page 172: ...e size of the grid to display more or fewer items on the Home screen and more Full screen apps Select apps to use with the full screen aspect ratio Easy mode Switch to easy mode to display larger icons and apply a simpler layout to the Home screen Icon frames Set whether to display shaded backgrounds to make icons stand out Edge screen Change the settings for the Edge screen Refer to Edge screen f...

Page 173: ...ap the Turn on now switch to activate it 2 Drag the adjustment bar to adjust the filter s opacity 3 To set the schedule to apply the blue light filter to the screen tap the Turn on as scheduled switch to activate it and select an option Sunset to sunrise Set the device to apply the blue light filter at night and turn it off in the morning based on your current location Custom schedule Set a specif...

Page 174: ... device to prevent the display from turning off while you are looking at it Games Activate the Game Launcher Refer to Game Launcher for more information Caller ID and spam protection Set the device to identify unsaved phone numbers when you receive incoming calls or messages You can also set it to display your information on the other party s device when you make a call or send a message even if t...

Page 175: ...l Set the device to make a voice call by picking up and holding the device near your ear while viewing call message or contact details Smart alert Set the device to alert you if you have missed calls or new messages when you pick up the device This feature may not work if the screen is turned on or the device is not on a flat surface Easy mute Set the device to mute incoming calls or alarms by usi...

Page 176: ...ur finger Battery Performance mode Storage Device security Memory Using the quick optimization feature On the Settings screen tap Device maintenance FIX NOW or OPTIMIZE NOW The quick optimization feature improves device performance through the following actions Clearing some memory Deleting unnecessary files and closing apps running in the background Managing abnormal battery usage Scanning for cr...

Page 177: ...MID Activate power saving mode to extend the battery s usage time MAX In maximum power saving mode the device decreases battery consumption by applying the dark theme and limiting the apps and features available Network connections will be deactivated except for the mobile network Managing the battery You can save battery power by preventing apps that are running in the background from using batte...

Page 178: ...f the used and available memory On the Settings screen tap Device maintenance Storage The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory The available capacity may change when you update the device You can view the available capacity of the internal memory in the Specification section for ...

Page 179: ... On the Settings screen tap Lock screen and security The available options may vary depending on the screen lock method selected Screen lock type Change the screen lock method Face Recognition Set the device to unlock the screen by recognizing your face Refer to Face recognition for more information Fingerprint Scanner Register your fingerprint to the device to secure the device or sign in to your...

Page 180: ...e Activate or deactivate the Find My Mobile feature Access the Find My Mobile website findmymobile samsung com to track and control your lost or stolen device Unknown sources Set the device to allow the installation of apps from unknown sources Secure Folder Create a secure folder to protect your private content and apps from others Refer to Secure Folder for more information Secure startup Protec...

Page 181: ...ing Ensure your image is not blurry for better match results If you use your face as a screen lock method your face cannot be used to unlock the screen when turning on the device To use the device you must unlock the screen using a pattern PIN or password you set when registering the face Be careful not to forget your pattern PIN or password Registering your face For better face registration regis...

Page 182: ...ition You can unlock the screen with your face instead of using a pattern PIN or password 1 On the Settings screen tap Lock screen and security Face Recognition 2 Unlock the screen using the preset screen lock method 3 Tap the Face unlock switch to activate it If you want to reduce the possibility of recognizing faces in photos or videos tap the Faster recognition switch to deactivate it This may ...

Page 183: ...is very low However in rare cases where separate fingerprints are very similar the sensor may recognize them as identical If you use your fingerprint as a screen lock method your fingerprint cannot be used to unlock the screen when turning on the device To use the device you must unlock the screen using a pattern PIN or password you set when registering the fingerprint Be careful not to forget you...

Page 184: ... not recognize fingerprints that are affected by wrinkles or scars The device may not recognize fingerprints from small or thin fingers If you bend your finger or use a fingertip the device may not recognize your fingerprints Make sure to cover the entire fingerprint recognition sensor with your finger To improve recognition performance register fingerprints of the hand used most often to perform ...

Page 185: ... registered When you are finished registering your fingerprints tap DONE When a fingerprint lock pop up window appears tap TURN ON to use your fingerprint to unlock the screen Deleting fingerprints You can delete registered fingerprints 1 On the Settings screen tap Lock screen and security Fingerprint Scanner 2 Unlock the screen using the preset screen lock method 3 Tap EDIT 4 Tick fingerprints to...

Page 186: ... password saving Refer to Samsung Pass for more information This feature is only available for webpages that you access via the Internet app Using fingerprints with Samsung Pay You can use fingerprints with Samsung Pay to make payments quickly and securely Refer to Samsung Pay for more information Samsung Pay may not be available depending on the region or service provider Unlocking the screen wit...

Page 187: ... the irises Be careful not to forget your pattern PIN or password If your irises are not recognized unlock the device using the pattern PIN or password you set when registering the irises and then re register your irises If your pattern PIN or password is forgotten you will not be able to use the device if you do not reset it Samsung is not responsible for any data loss or inconvenience caused by ...

Page 188: ...ive security options are available on your device Please follow all the instructions for the use of this feature For better iris recognition The phone may not recognize your irises if something prevents the camera from getting a good view of your irises e g glasses glare low eyelids recent eye surgery or a medical condition something gets in the way of the camera or the LED e g a screen protector ...

Page 189: ...n using the preset screen lock method If you have not set a screen lock method create one 3 Read the on screen instructions and tap CONTINUE To register only one iris of your eyes tap Register just one iris 4 Hold the device with the screen facing towards you and look at the screen 25 35 cm 5 Position your eyes inside the circles on the screen and open your eyes wide The iris recognition camera wi...

Page 190: ...o be deactivated Verifying the Samsung account password Use your irises to verify your Samsung account password You can use your irises instead of entering your password for example when you purchase content from Galaxy Apps 1 On the Settings screen tap Lock screen and security Iris Scanner 2 Unlock the screen using the preset screen lock method 3 Tap the Samsung account switch to activate it 4 Si...

Page 191: ...with your irises instead of using a pattern PIN or password 1 On the Settings screen tap Lock screen and security Iris Scanner 2 Unlock the screen using the preset screen lock method 3 Tap the Iris unlock switch to activate it 4 On the locked screen swipe in any direction and position your eyes inside the circles on the screen to scan your irises 25 35 cm To unlock the screen using iris recognitio...

Page 192: ...ou access via the Internet app Some websites may not support this feature Registering Samsung Pass Before using Samsung Pass register your biometric data to Samsung Pass 1 On the Settings screen tap Lock screen and security Samsung Pass 2 Read the on screen instructions and tap SIGN IN 3 Enter your Samsung account ID and password and tap SIGN IN 4 Read and agree to the terms and conditions and tap...

Page 193: ... and tap REMEMBER You can now use the biometric data you registered to Samsung Pass when signing in to the website Managing sign in information View the list of websites you have set to use Samsung Pass and manage your sign in information 1 On the Settings screen tap Lock screen and security Samsung Pass 2 Unlock the screen using the preset screen lock method 3 Tap Web sign in information 4 Select...

Page 194: ...gion or service provider Samsung is not responsible for any loss or inconvenience caused by signing in to apps via Samsung Pass Deleting your Samsung Pass data You can delete your biometric data web sign in information and app data registered to Samsung Pass with Delete data Your agreement to the terms and conditions and your Samsung account will remain active 1 On the Settings screen tap Lock scr...

Page 195: ...to other devices via unapproved sharing methods such as USB orWi Fi Direct Attempting to customize the operating system or modifying software will cause Secure Folder to be automatically locked and inaccessible Before saving data in Secure Folder make sure to back up a copy of the data in another secure location Setting up Secure Folder 1 Launch the Secure Folder app Alternatively launch the Setti...

Page 196: ...ock for Secure Folder Set the device to automatically lock Secure Folder when it is not being used 1 Launch the Secure Folder app and tap Settings Auto lock Secure Folder 2 Select a lock option To manually lock your Secure Folder tap Lock Moving content to Secure Folder Move content such as photos and contacts to Secure Folder The following actions are an example of moving an image from the defaul...

Page 197: ...app to use in Secure Folder 1 Launch the Secure Folder app and tap Add apps 2 Tick one or more apps installed on the device and tap DONE To install apps from Play Store or Galaxy Apps tap DOWNLOAD FROM PLAY STORE or DOWNLOAD FROM GALAXY APPS Removing apps from Secure Folder Tap Edit apps tick apps and then tap Uninstall Adding accounts Add your Samsung and Google accounts or other accounts to sync...

Page 198: ...ck up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later Backing up data 1 Launch the Secure Folder app and tap Settings Backup and restore 2 Tap Add account and register and sign in to your Samsung account 3 Tap Back up Secure Folder data 4 Tick items you want to back up and tap BACK UP NOW Data will be backed up to Samsung Cloud Restoring data 1 ...

Page 199: ...egularly back up your data to a safe location such as Samsung Cloud or a computer so that you can restore it if the data is corrupted or lost due to an unintended factory data reset Samsung Cloud Manage the content that you want to store securely in Samsung Cloud Check the usage status of your Samsung Cloud storage and sync back up and restore your data Refer to Samsung Cloud for more information ...

Page 200: ... the device to automatically back up data tap the AUTO BACK UP switch to activate it To restore backup data from Samsung Cloud using a Samsung account tap Restore Select a device and the data types you want to restore and tap RESTORE NOW The selected data will be restored to your device Using a Google account On the Settings screen tap Cloud and accounts Backup and restore and tap the Back up my d...

Page 201: ...d from the device the time and date are reset Contact us Ask questions or view frequently asked questions Refer to Samsung Members for more information Report diagnostic information Set the device to automatically send the device s diagnostic and usage information to Samsung Marketing information Set whether to receive Samsung marketing information such as special offers membership benefits and ne...

Page 202: ...firmware over the air FOTA service You can also schedule software updates On the Settings screen tap Software update If emergency software updates are released for your device s security and to block new types of security threats they will be installed automatically without your agreement Download updates manually Check for and install updates manually Download updates automatically Set the device...

Page 203: ...information related to the device such as safety information and the open source licence Device name View and edit the name that will be displayed when connecting your device with other devices via Bluetooth Wi Fi Direct and other methods Model number View the device s model number Software information View the device s software information such as its operating system version and firmware version...

Page 204: ...voice feedback When you tap the selected feature once the device will read the text on the screen aloud Tapping the feature twice will activate the feature Launch the Settings app tap Accessibility Vision Voice Assistant and then tap the switch to activate it To deactivateVoice Assistant tap the switch and tap anywhere on the screen twice quickly When you activateVoice Assistant for the first time...

Page 205: ...rds or downwards Change the most recent contextual menu settings Swiping to the left then right in one motion Scroll up the screen Swiping to the right then left in one motion Scroll down the screen Swiping upwards then downwards in one motion Move to the first item on the screen Swiping downwards then upwards in one motion Move to the last item on the screen Two finger gestures Tapping twice Star...

Page 206: ...e text reading and selecting granularity Swiping upwards then downwards in one motion Return to the previous screen Swiping downwards then upwards in one motion Return to the Home screen Four finger gestures Tapping Return to the previous screen Tapping twice Return to the Home screen Tapping three times Open the list of recent apps Using the contextual menu While you are usingVoice Assistant swip...

Page 207: ...s used whenVoice Assistant is activated such as languages speed and more Pitch changes Set the device to read aloud text with an altered pitch while using a keyboard Read keyboard input aloud Set the device to read aloud the item under your finger while using a keyboard Speak while screen off Set the device to read aloud notifications when the screen is turned off Mute with proximity sensor Set th...

Page 208: ...ars when you tap items Cursor colour Select a colour of the square cursor that appears when you tap items Quick menu Select contextual menu options to display when you swipe to the left or right with three fingers Manage custom labels Manage the labels you added Status bar information Select items to read aloud when you tap the screen three times with two fingers Developer options Set options for ...

Page 209: ...ed and the device reads the text aloud If Rapid key input is not activated release your finger from the character you want and then tap anywhere on the screen twice quickly Entering additional characters Tap and hold a key on the keyboard to enter additional characters available for the key A pop up window appears above the key showing available characters To select a character drag your finger on...

Page 210: ...r will launch 2 Tap to start recording Speak into the microphone 3 When you are finished recording tap DONE to stop 4 Hold the back of your device over the voice label The information in the voice recording will be written to the voice label Changing the screen zoom and font Change the screen zoom setting or font size and style Launch the Settings app and tap Accessibility Vision Screen zoom and f...

Page 211: ...tent Launch the Settings app tap Accessibility Vision and then tap the Magnifier window switch to activate it The magnifier will appear on the screen Drag the handle at the bottom of the magnifier to move the magnifier to where you want to zoom in on the screen Magnifying the screen Magnify the screen and zoom in on a specific area Launch the Settings app tap Accessibility Vision and then tap the ...

Page 212: ...activate it Converting the screen to greyscale mode Display colours on the screen as grey tones Launch the Settings app tap Accessibility Vision and then tap the Greyscale switch to activate it Reversing the display colours Improve screen visibility to help users recognize text on the screen more easily Launch the Settings app tap Accessibility Vision and then tap the Negative colours switch to ac...

Page 213: ...und detectors and then tap the Doorbell detector switch to activate it 2 Tap to make a recording of your doorbell The device will detect and record the doorbell 3 Tap and ring your doorbell to check if it is recorded correctly When the device detects the doorbell sound tap OK To change the doorbell sound tap Change doorbell sound The device will vibrate when it detects sound and the alert will be ...

Page 214: ...ring the caption settings Adjusting the sound balance Set the device to adjust the sound balance when using an earphone 1 Connect an earphone to the device and wear it 2 Launch the Settings app and tap Accessibility Hearing 3 Drag the adjustment bar under Left right sound balance to the left or right and adjust the sound balance Mono audio Mono output combines stereo sound into one signal that is ...

Page 215: ...Assistant menu Displaying the assistive shortcut icon Set the device to display the assistive shortcut icon for accessing apps features and settings You can easily control the device by tapping the assistive menus in the icon 1 Launch the Settings app and tap Accessibility Dexterity and interaction Assistant menu 2 Tap the switch to activate it The assistive shortcut icon appears at the bottom rig...

Page 216: ...stive menus Set the device to display enhanced assistive menus for selected apps Launch the Settings app tap Accessibility Dexterity and interaction Assistant menu Assistant plus tap the switch to activate it and then select apps Easy screen turn on Turn on the screen by moving your hand above the sensor at the top of the device You can turn on the screen without pressing a key When you use this f...

Page 217: ...ey and theVolume Up key simultaneously while using an app 4 Adjust the size of the frame or draw a line around an area that you want to restrict 5 Tap DONE The device displays the restricted area The restricted area will not react when you touch it and the device s keys will be disabled However you can enable functions for the Power key Volume key and keyboard in interaction control mode To deacti...

Page 218: ...ch Adjust the pitch of the text to speech feature Reset speech rate Reset the speech speed Reset pitch Reset the speech pitch Listen to example Play a short demonstration of your speech settings Default language status View the spoken language of the text to speech feature Direction lock Create a directional combination to unlock the screen 1 Launch the Settings app tap Accessibility Direction loc...

Page 219: ...n control Notification reminder Set the device to alert you to notifications that you have not checked at the interval Launch the Settings app tap Accessibility Notification reminder and then tap the switch to activate it To set the device to vibrate when you have unchecked notifications tap the Vibrate switch to activate it To set an interval between alerts tap Reminder interval To set apps to al...

Page 220: ...t to My Files Importing an accessibility settings file Import an accessibility settings file and update the current settings Launch the Settings app and tap Accessibility Manage accessibility Import export Import from My Files Select a file to import and tap DONE The accessibility settings will be updated according to the imported file Sharing accessibility settings files Share accessibility setti...

Page 221: ...M or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signal...

Page 222: ...ezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power key and theVolume Down key simultaneously for more than seven...

Page 223: ...nnected Sound echoes during a call Adjust the volume by pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service provi...

Page 224: ...shorter over time Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launching the camera try the following Charge the battery Free some memory by transferring files to a computer or deleting files from your device Restart the device If you are still having trouble with the...

Page 225: ...es may not work properly Your device supports multimedia files that are authorized by your network service provider or providers of additional services Some content circulated on the Internet such as ringtones videos or wallpapers may not work properly Another Bluetooth device is not located Ensure that the Bluetooth wireless feature is activated on your device Ensure that the Bluetooth wireless f...

Page 226: ...me friction between parts may cause this gap to expand slightly There is not enough space in the device s storage Delete unnecessary data such as the cache using the Smart manager or manually delete unused apps or files to free up storage space The Apps button does not appear on the Home screen Without using the Apps button you can open the Apps screen by swiping upwards or downwards on the Home s...

Page 227: ...gain later The device does not recognize my irises from the locked screen Ensure that nothing obstructing the iris recognition camera and LED and try again If light conditions are very different from when you registered your irises the device may not recognize your irises Move to another location and try again Ensure that the device is not moving or tilted too much Removing the battery To remove t...

Page 228: ...ay cause electric shock or fire or the battery may malfunction or explode Do not use your device outdoor during a thunderstorm Doing so may result in electric shock or device malfunction Use manufacturer approved chargers accessories and supplies Using generic chargers may shorten the life of your device or cause the device to malfunction They may also cause a fire or cause the battery to explode ...

Page 229: ...e device or result in an explosion or fire Children or animals can choke on small parts If children use the device make sure that they use the device properly Do not insert the device or supplied accessories into the eyes ears or mouth Doing so may cause suffocation or serious injuries Caution Failure to comply with safety cautions and regulations can cause injury or property damage Do not use you...

Page 230: ...pparatuses that emit radio frequencies such as sound systems or radio towers Radio frequencies may cause your device to malfunction Turn off the device in potentially explosive environments Turn off your device in potentially explosive environments instead of removing the battery Always comply with regulations instructions and signs in potentially explosive environments Do not use your device at r...

Page 231: ...inside the device Water damage to your device can void your manufacturer s warranty Store your device only on flat surfaces If your device falls it may be damaged The device can be used in locations with an ambient temperature of 0 C to 35 C You can store the device at an ambient temperature of 20 C to 50 C Using or storing the device outside of the recommended temperature ranges may damage the de...

Page 232: ...s on a touch screen with your fingers or playing games you may experience occasional discomfort in your hands neck shoulders or other parts of your body When using your device for extended periods hold the device with a relaxed grip press the keys lightly and take frequent breaks If you continue to have discomfort during or after such use stop using the device and consult a physician Protect your ...

Page 233: ...r in an airbag deployment area Improperly installed wireless equipment can cause serious injury when airbags inflate rapidly Do not drop your device or cause impacts to your device Your device may be damaged or may malfunction If bent or deformed your device may be damaged or parts may malfunction Ensure maximum battery and charger life Avoid charging your device for more than a week as overchargi...

Page 234: ...d cables with care When inserting a card or connecting a cable to your device make sure that the card is inserted or the cable is connected to the proper side Do not remove a card while the device is transferring or accessing information as this could result in loss of data and or damage to the card or device Protect cards from strong shocks static electricity and electrical noise from other devic...

Page 235: ...r loss of data that may not be covered by the warranty service Do not download unknown applications Do not visit untrusted websites Delete suspicious messages or email from unknown senders Set a password and change it regularly Deactivate wireless features such as Bluetooth when not in use If the device behaves abnormally run an antivirus program to check for infection Run an antivirus program on ...

Page 236: ...SSLY OR IMPLIED FOR ANY PURPOSE SAMSUNG EXPRESSLY DISCLAIMS ANY IMPLIEDWARRANTIES INCLUDING BUT NOT LIMITEDTO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SAMSUNG DOES NOT GUARANTEETHE ACCURACY VALIDITY TIMELINESS LEGALITY OR COMPLETENESS OF ANY CONTENT OR SERVICE MADE AVAILABLETHROUGHTHIS DEVICE AND UNDER NO CIRCUMSTANCES INCLUDING NEGLIGENCE SHALL SAMSUNG BE LIABLE WHETHER I...

Page 237: ...cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the...

Page 238: ...sidered safe for use by the public This device has been tested and meets RF exposure guidelines when used with an accessory that contains no metal and that positions the mobile device 0mm from the body Owner s Record The model number regulatory number and serial number are located on a nameplate inside the battery compartment Record the model and serial number in the space provided below This will...

Page 239: ...rks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance All other trademarks and copyrights are the property of their respective owners IC Notice This Class B digital apparatus complies with Canadian ICES 003 This device complies with Indus...

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