Samsung SM-G9350 User Manual Download

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Basics

Removing your Samsung account

When you remove your registered Samsung account from the device, your data, such as
contacts or events, will also be removed.

On the Apps screen, tap

Settings

→

Cloud and accounts

→

Accounts

Tap

Samsung account

and tap the account to remove.

Tap

→

Settings

→

Remove account

→

REMOVE ACCOUNT

Enter your Samsung account password and tap

CONFIRM

, and then tap

REMOVE

ACCOUNT

Transferring data from your previous device

You can transfer contacts, images, and other data from a previous device to your device via
Smart Switch (wirelessly or using a USB connector) or Samsung Cloud.

•

This feature may not be supported on some devices or computers.

•

Limitations apply. Visit

www.samsung.com/hk/smartswitch

for details. Samsung

takes copyright seriously. Only transfer content that you own or have the right to
transfer.

Transferring data via Smart Switch

Transfer data between mobile devices via Smart Switch. You can launch Smart Switch by
tapping

Apps

→

Settings

→

Cloud and accounts

→

Smart Switch

. If you do not have the

app, download it from

Galaxy Apps

Play Store

Transferring data using a USB connector

You can connect your previous device to your device with the USB connector and a USB cable
to easily and quickly transfer data.

Plug the USB connector into the multipurpose jack of your device.

Summary of Contents for SM-G9350

Page 1: ...www samsung com hk User Manual English HK 01 2017 Rev 1 0 SM G9350 ...

Page 2: ...play 47 Notification panel 49 Entering text 51 Screen capture 52 Opening apps 53 Multi window 58 Samsung account 59 Transferring data from your previous device 63 Device and data management 66 QUICK CONNECT 68 Sharing features 69 Emergency mode Applications 70 Installing or uninstalling apps 72 Phone 75 Contacts 79 Messages 81 Internet 83 Email 84 Camera 107 Gallery 111 Samsung Gear 112 Samsung Me...

Page 3: ...s 143 Display 145 Wallpapers and themes 145 Advanced features 148 Device maintenance 150 Applications 151 Lock screen and security 157 Cloud and accounts 159 Google 159 Accessibility 160 General management 160 Software update 161 User manual 161 About device Appendix 162 Accessibility 176 Troubleshooting ...

Page 4: ...ited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data services such as messaging uploading and downloading auto syncing or using location services depending on your data plan For large data transfers it is recommended to use theWi Fi featur...

Page 5: ...ected If the device has been immersed in water or the microphone or speaker is wet sound may not be heard clearly during a call Wipe the device with a dry cloth or dry it thoroughly before using it The touchscreen and other features may not work properly if the device is used in water Your device has been tested in a controlled environment and certified to be water and dust resistant in specific s...

Page 6: ...ble with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger When the device heats up during use When you use features or apps that require more power or use them for extended periods your device may temporarily heat up due to increased battery consumption Close a...

Page 7: ...ing the battery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the latest software Conflicts between running apps may cause the device to heat up Restart the device Deactivate theWi Fi GPS and Bluetooth...

Page 8: ...Do not expose your device to direct sunlight for extended periods Do not use or store your device for extended periods in very hot areas such as inside a car in the summertime Do not place the device in any areas that may overheat such as on an electric heating mat When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the devic...

Page 9: ...nd specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject to ch...

Page 10: ... Receiver Edge screen Power key Touchscreen Edge screen Recents key Headset jack Home key Fingerprint recognition sensor LED indicator Proximity sensor SIM card Memory card tray GPS antenna Main antenna Volume key NFC antenna MST antenna Wireless charging coil Rear camera Microphone Flash ...

Page 11: ...ors to malfunction Do not cover the proximity sensor area with screen accessories such as a screen protector or stickers Doing so may cause the sensor to malfunction The colours on the curved screen may look different depending on your viewing position Keys Key Function Power Press and hold to turn the device on or off Press to turn on or lock the screen Recents Tap to open the list of recent apps...

Page 12: ...y the warranty To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible while charging 1 Connect the USB cable to the USB power adaptor and plug the USB cable into the device s multipurpose jack...

Page 13: ...be synced such as emails Decrease the backlight time Decrease the screen brightness Battery charging tips and precautions When the battery power is low the battery icon appears empty If the battery is completely discharged the device cannot be turned on immediately when the charger is connected Allow a depleted battery to charge for a few minutes before turning on the device If you use multiple ap...

Page 14: ...he charging power The device supports Samsung s Adaptive fast charging feature and Qualcomm Quick Charge 2 0 To use Fast charging on your device connect it to a battery charger that supports Adaptive fast charging or Quick Charge 2 0 Increasing the charging speed To increase the charging speed turn the device or its screen off when you charge the battery While charging the battery when the device ...

Page 15: ...duce the fan noise you must deactivate the fast wireless charging feature The on off option will be added in your device s settings menu when you first place it on the charger On the Home screen tap Apps Settings Device maintenance Battery Advanced settings and then tap the Fast wireless charging switch to deactivate it Deactivating this feature will reduce noise but may result in slower charging ...

Page 16: ...e Battery MID 2 Tap CUSTOMISE to change the power saving settings before entering power saving mode 3 Tap APPLY Maximum power saving mode In maximum power saving mode the device decreases battery consumption by applying the dark theme and limiting the apps and features available Network connections except for the mobile network will be deactivated 1 On the Home screen tap Apps Settings Device main...

Page 17: ... SIM or USIM card Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards In some areas data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted Some LTE services may not be available depending on the service provider For more information about service availability contact your service provider 2 5 4 3 1 ...

Page 18: ...the primary SIM or USIM card on the tray 1 1 and the secondary SIM or USIM card on the tray 2 2 1 2 Tray 2 Tray 1 4 Gently press the SIM or USIM card into the tray to secure it If the card is not fixed firmly into the tray the SIM card may leave or fall out of the tray 5 Insert the tray back into the tray slot If you insert the tray into your device while the tray is wet your device may be damaged...

Page 19: ...Basics 19 Correct card installation Nano SIM card Nano SIM card Nano SIM card microSD card Use only a nano SIM card You cannot insert a nano SIM card and a microSD card in tray 2 at the same time ...

Page 20: ...oving the SIM or USIM card 1 Insert the ejection pin into the hole on the tray to loosen the tray 2 Pull out the tray gently from the tray slot 3 Remove the SIM or USIM card 4 Insert the tray back into the tray slot ...

Page 21: ...en tap Apps Settings Connections SIM card manager and select a SIM or USIM card to access the following options Icon Change the icon of the SIM or USIM card Name Change the display name of the SIM or USIM card Network mode Select a network type to use with the SIM or USIM card Setting preferred SIM or USIM cards When two cards are activated you can assign voice calls messaging and data services to...

Page 22: ...ard may damage the device or the memory card or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device will ask to reformat the card or will not recognise the card If the device does not recognise your memory card format it on your...

Page 23: ...le on the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull out the tray gently from the tray slot When you remove the tray from the device the mobile data connection will be disabled ...

Page 24: ...d Before removing the memory card first unmount it for safe removal On the Home screen tap Apps Settings Device maintenance Storage Storage settings SD card UNMOUNT 1 Insert the ejection pin into the hole on the tray to loosen the tray 2 Pull out the tray gently from the tray slot 3 Remove the memory card 4 Insert the tray back into the tray slot Do not remove the memory card while the device is t...

Page 25: ...es not cover loss of data resulting from user actions USB connector With the supplied USB connector On The Go Adaptor you can transfer data from other mobile devices or connect USB peripheral devices such as a mouse and keyboard to your device Use only the USB connector supplied with the device Transferring data from your previous device You can connect your previous device to your device with the...

Page 26: ...on your device for the first time or after performing a data reset follow the on screen instructions to set up your device To turn off the device press and hold the Power key and then tap Power off Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted such as aeroplanes and hospitals Restarting the device If your device is froz...

Page 27: ...gertips The device may not recognise touch inputs close to the edges of the screen which are outside of the touch input area Leaving the touchscreen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touchscreen when you do not use the device It is recommended to use fingers when you use the touchscreen Tapping To open an app to select a menu item to press ...

Page 28: ...hold an item or the screen for more than 2 seconds to access available options Dragging To move an item tap and hold it and drag it to the target position Double tapping Double tap on a webpage or image to zoom in Double tap again to return ...

Page 29: ... Home screen or the Apps screen to view other panels Swipe upwards or downwards to scroll through a webpage or a list of items such as contacts Spreading and pinching Spread two fingers apart on a webpage map or image to zoom in a part Pinch to zoom out ...

Page 30: ... widgets shortcuts to apps and more To view other panels swipe to the left or right The Home screen may appear differently depending on the region or service provider A widget An app A folder Edge panel handle Screen indicators Favourite apps Apps screen icon News screen indicator View the latest articles in various categories ...

Page 31: ...evice s wallpaper theme or icons Widgets Add widgets to the Home screen Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Screen grid Change the size of the grid to display more or less items on the Home screen and the Apps screen Adding items Tap and hold an app or a folder from the Apps screen and then drag it to the Home s...

Page 32: ...of the screen The item will move to the panel at the top of the screen Swipe to the left or right to move to another panel and drag the item to a new location Removing items Tap and hold an item and then drag it to Delete or Remove at the top of the screen Creating folders Create folders and gather similar applications to quickly access and launch apps 1 On the Home screen tap and hold an app and ...

Page 33: ...the left and then tap To move a panel tap and hold a panel preview and then drag it to a new location To remove a panel tap and hold a panel preview and then drag it to Remove at the top of the screen To set a panel as the main Home screen tap Using quick options On the Home screen tap and hold an app icon or folder to quickly access options Apps screen The Apps screen displays icons for all apps ...

Page 34: ...other app 3 Drop the app when a folder frame appears around the apps A new folder containing the selected apps will be created 4 Tap Enter folder name and enter a folder name To change the folder colour tap To add more apps to the folder tap ADD tick the apps and then tap ADD You can also add an app by dragging it to the folder on the Apps screen To delete a folder tap on the folder Only the folde...

Page 35: ... Indicator icons Indicator icons appear on the status bar at the top of the screen The icons listed in the table below are most common The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Icon Meaning No signal Signal strength Roaming outside of normal service area Preferred SIM or USIM card for calls GPRS network connec...

Page 36: ...ated Error occurred or caution required Battery charging Battery power level Lock screen Pressing the Power key turns off the screen and locks it Also the screen turns off and automatically locks if the device is not used for a specified period The screen is locked with Swipe the default screen lock method Press the Power key or the Home key and swipe in any direction to unlock the screen ...

Page 37: ... it Pattern Draw a pattern with four or more dots to unlock the screen PIN Enter a PIN with at least four numbers to unlock the screen Password Enter a password with at least four characters numbers or symbols to unlock the screen None Do not set a screen lock method Fingerprints Register your fingerprints to unlock the screen Refer to Fingerprint recognition for more information You can set your ...

Page 38: ...d message alerts and view the night clock on the Edge screen Using the Edge panels Drag the Edge panel handle towards the centre of the screen Then swipe to the left or right to switch between the Edge panels If the Edge panel handle is not visible open the Apps screen tap Settings Display Edge screen and then tap the Edge panels switch to activate it Edge panels Apps edge People edge Tasks edge E...

Page 39: ... additional panels tap DOWNLOAD To rearrange panels tap Reorder and drag to another location Setting the Edge panel handle You can change the location size or transparency of the handle Drag the Edge panel handle towards the centre of the screen Then tap Handle settings Apps edge Quickly launch frequently used apps 1 Drag the Edge panel handle towards the centre of the screen 2 Swipe to the left o...

Page 40: ... edge panel to quickly contact them and view notifications received from them 1 Drag the Edge panel handle towards the centre of the screen 2 Swipe to the left or right to open the People edge panel Adding contacts to the People edge panel Add frequently used contacts to the People edge panel and set them as your priority contacts Tap and select a contact from your favourites list or tap SELECT CO...

Page 41: ... or notification while the device s screen is facing downwards On the Apps screen tap Settings Display Edge screen and then tap the Edge lighting switch to activate it You can reject incoming calls using custom rejection messages While the device s screen is facing downwards hold your finger on the sensor on the back of the device for two seconds to reject calls On the Apps screen tap Settings Dis...

Page 42: ...reen 2 Swipe to the left or right to open theTasks edge panel 3 Tap a task to perform it Editing theTasks edge panel To add a task tap on the panel and tap a task from the tasks list To delete a task tap and hold a task on the panel and drag it to Remove at the top of the panel To change the order of tasks tap and hold a task and drag it to another location You can also edit theTasks edge panel by...

Page 43: ...een 1 On the Apps screen tap Settings Display Edge screen 2 Tap Edge feeds and tap the switch to activate it 3 Tick items to display To edit a feed tap EDIT To download additional items tap DOWNLOAD To rearrange items tap Reorder Then tap and hold on an item and drag it to another location Viewing Edge feeds 1 With the screen turned off swipe upwards then downwards or vice versa on the Edge screen...

Page 44: ... Display feature Night clock Keep the clock on the Edge screen active to view it at night 1 On the Apps screen tap Settings Display 2 Tap Night clock and tap the switch to activate it 3 Set the duration that the night clock remains active To set the location of the night clock tap Night clock position and select a side The night clock feature can be set for a maximum of 18 hours The night clock fe...

Page 45: ...play on the screen when it is turned off When you select Clock or Calendar you can set to display notification icons as well Tap the Show notifications switch to activate it When the screen is off the device will display the selected information This feature will be deactivated when the battery power drops below 5 When the night clock is active you cannot use the Always On Display feature Setting ...

Page 46: ...tification icon with your finger to view its notification If the screen is locked you must unlock it to view notifications Controlling music playback when the screen is off You can control music playback when the screen is off without turning on the screen Double tap the title of the currently playing song with your finger The music controller will appear Double tap the icons to control the playba...

Page 47: ...o open the notification panel drag the status bar downwards To close the notification panel swipe upwards on the screen You can open the notification panel even on the locked screen You can use the following functions on the notification panel Tap a notification and perform various actions Clear all notifications Launch Settings Access the notification settings Quick setting buttons SIM and USIM c...

Page 48: ...then drag it to another location Finder Search for a variety of content with a keyword or search for nearby devices Searching for content or nearby devices Open the notification panel swipe downwards on the notification panel and then tap Search phone and scan for nearby devices Enter a keyword in the search field or tap and say a keyword To get more refined results tap Filter under the search fie...

Page 49: ...anguages Break to the next line Delete a preceding character Enter punctuation marks Enter numbers Enter a space Change the input language Hide the keyboard Additional keyboard functions Changing the input language Tap the input language key to switch between the input languages Tap Languages and types Add input languages and then select the languages to use Changing the keyboard layout Tap Langua...

Page 50: ...pending on the region or service provider Enter text by voice Change the voice input settings Start or pause entering text by voice Enter emoticons Enter kaomojis Open the text editing panel Change the keyboard settings Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboar...

Page 51: ...eb to use the word as a search term Screen capture Capture a screenshot while using the device and write on draw on crop or share the captured screen You can capture the current screen and scrollable area Capturing a screenshot Use the following methods to capture a screenshot Captured screenshots will be saved in Gallery Key capture Press and hold the Home key and the Power key simultaneously Qui...

Page 52: ...from the screenshot Only the cropped area will be saved in Gallery Share Share the screenshot with others If the options are not visible on the captured screen open the Apps screen tap Settings Advanced features and then tap the Smart capture switch to activate it Opening apps On the Home screen or the Apps screen select an app icon to open it To open an app from the list of recently used apps tap...

Page 53: ...Introduction Multi window lets you run two apps at the same time in the split screen view You can also run multiple apps at the same time in the pop up view Some apps may not support this feature Split screen view Pop up view ...

Page 54: ...2 Swipe upwards or downwards and tap on a recent app window The selected app will launch in the upper window 3 In the lower window swipe upwards or downwards to select another app to launch To launch apps not in the list of recently used apps tap MORE APPS and select an app ...

Page 55: ...pp windows to access additional options Switch locations between app windows Close the currently selected app Switch the selected window to a pop up view Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows ...

Page 56: ...reen view Press the Home key to minimise the split screen view The icon will appear on the status bar The app in the lower window will close and the app in the upper window will remain active in the minimised split screen view To close the minimised split screen view open the notification panel and tap the icon on the Multi window notification Maximising a window Tap an app window and drag the bar...

Page 57: ...s or downwards tap and hold an app window and then drag it to Open in pop up view The app screen will appear in the pop up view Minimise the window Close the app Maximise the window Moving pop up windows To move a pop up window tap the window s toolbar and drag it to a new location ...

Page 58: ...ng account Help Registering your Samsung account Registering a new Samsung account If you do not have a Samsung account you should create one 1 On the Apps screen tap Settings Cloud and accounts Accounts Add account 2 Tap Samsung account CREATE ACCOUNT 3 Follow the on screen instructions to complete creating your account Registering an existing Samsung account If you already have a Samsung account...

Page 59: ...lessly or using a USB connector or Samsung Cloud This feature may not be supported on some devices or computers Limitations apply Visit www samsung com hk smartswitch for details Samsung takes copyright seriously Only transfer content that you own or have the right to transfer Transferring data via Smart Switch Transfer data between mobile devices via Smart Switch You can launch Smart Switch by ta...

Page 60: ...revious device and a list of data you can transfer will appear 5 Follow the on screen instructions to transfer data from the previous device Do not disconnect the USB cable or USB connector from the device when you are transferring files Doing so may cause data loss or device damage Transferring data increases the battery power consumption of your device Ensure that your device is sufficiently cha...

Page 61: ...tch If you do not have the app download it from Galaxy Apps or Play Store 2 On your device tap Apps Settings Cloud and accounts Smart Switch 3 Place the devices near each other 4 On the previous device tap WIRELESS SEND CONNECT 5 On your device tap WIRELESS RECEIVE and select the previous device type 6 Follow the on screen instructions to transfer data from your previous device ...

Page 62: ...rt Switch 2 On the computer launch Smart Switch If your previous device is not a Samsung device back up data to a computer using a program provided by the device s manufacturer Then skip to the fifth step 3 Connect your previous device to the computer using the USB cable 4 On the computer follow the on screen instructions to back up data from the device Then disconnect your previous device from th...

Page 63: ...r for data transfer Move audio video image or other types of files from the device to the computer or vice versa Do not disconnect the USB cable from the device when you are transferring files Doing so may cause data loss or device damage The devices may not connect properly if they are connected via a USB hub Directly connect the device to the computer s USB port 1 Connect the device to the compu...

Page 64: ... Switch Connect the device to a computer and update the device to the latest software 1 On the computer visit www samsung com hk smartswitch to download and install Smart Switch 2 On the computer launch Smart Switch 3 Connect the device to the computer using a USB cable 4 If a software update is available follow the on screen instructions to update the device Do not turn off the computer or discon...

Page 65: ...ckup data from Samsung Cloud using a Samsung account tap Restore Select a device and the data types you want to restore and tap RESTORE NOW The selected data will be restored to your device Using a Google account On the Apps screen tap Settings Cloud and accounts Backup and restore and tap the Back up my data switch for the Google account to activate it Tap Backup account and select an account as ...

Page 66: ...he notification panel and then tap Search phone and scan for nearby devices 2 Tap QUICK CONNECT TheWi Fi and Bluetooth features will be activated and the device will automatically search for nearby devices 3 Select a device from the list and connect to it by following the on screen instructions The next steps may vary depending on the connected device Connecting to aTV Connect your device and aTV ...

Page 67: ...vice Listen to the sound via the device s speaker while watching theTV You can connect a headset to the device so that others do not hear theTV sound RegisterTV DeregisterTV Register theTV to your device to use additional features such as Use as remote control Some files may be buffered during playback depending on the connection If theTV does not support High bandwidth Digital Content Protection ...

Page 68: ...y are not saved in your contacts list To use this feature your phone number must be verified Transfer files to device Share content with nearby devices viaWi Fi Direct or Bluetooth The visibility settings must be activated on the devices View content onTV SmartView View your device s displayed content on a larger screen via a wireless connection When you have a communication or sharing history the...

Page 69: ... others sound an emergency alarm and more Press and hold the Power key and then tap Emergency mode Add more apps to use Make an emergency call Remaining battery power and usage time left Turn on the flash Make a call Send your current location information in a message Browse the Internet Access additional options Sound alarms The usage time left shows the time remaining before the battery power ru...

Page 70: ... apps tap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Play Store Purchase and download apps Tap Play Store on the Apps screen Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it To d...

Page 71: ...me apps to operate properly they may need permission to access or use information on your device When you open an app a pop up window may appear and request access to certain features or information Tap ALLOW on the pop up window to grant permissions to the app To view your app permission settings open the Apps screen and tap Settings Applications Select an app and tap Permissions You can view the...

Page 72: ...ap Phone on the Apps screen 2 Enter a phone number If the keypad does not appear on the screen tap to open the keypad 3 Tap or to make a voice call Add the number to the contacts list Preview the phone number Hide the keypad Delete a preceding character Access additional options ...

Page 73: ...circle Making calls from call logs or contacts list Tap RECENTS or CONTACTS and then swipe to the right on a contact or a phone number to make a call Making an international call 1 Tap to open the keypad if the keypad does not appear on the screen 2 Tap and hold 0 until the sign appears 3 Enter the country code area code and phone number and then tap or Receiving calls Answering a call When a call...

Page 74: ...ceive notifications The calls will be logged in the call log You can also block incoming calls from people that do not show their caller ID Tap the Block anonymous calls switch to activate the feature Options during calls During a voice call The following actions are available Access additional options Add call Dial a second call Extra volume Increase the volume Bluetooth Switch to a Bluetooth hea...

Page 75: ...ap Contacts on the Apps screen 2 Tap and select a storage location 3 Enter contact information Select a storage location Add an image Open more information fields Scan contact information from a business card Enter contact information Depending on the selected storage location the types of information you can save may vary 4 Tap SAVE ...

Page 76: ...E CONTACT to create a new contact or tap UPDATE EXISTING to add the number to an existing contact Importing contacts Add contacts by importing them from other storages to your device 1 Tap Contacts on the Apps screen 2 Tap Settings Import export contacts IMPORT 3 Select a storage location to save contacts to 4 TickVCF files or contacts to import and tap DONE Synching contacts with your web account...

Page 77: ...l Sharing profile Share your profile information such as your photo and status message with others using the profile sharing feature This feature may not be available depending on the region or service provider This feature is only available for contacts who have activated the profile sharing feature on their device On the Apps screen tap Contacts your profile Profile sharing and then tap the swit...

Page 78: ...nc or move contacts to other accounts your contacts list may include duplicate contacts Merge duplicate contacts into one to streamline your contacts list 1 Tap Contacts on the Apps screen 2 Tap Settings Merge duplicate contacts 3 Tick contacts and tap MERGE Deleting contacts 1 Tap Contacts on the Apps screen 2 Tap Delete 3 Tick contacts and tap DELETE To delete contacts one by one open the contac...

Page 79: ...charges for sending messages when you are roaming 1 Tap Messages on the Apps screen 2 Tap 3 Add recipients and tap COMPOSE 4 Enter a message Access additional options Enter a message Add recipients from the contacts list Enter emoticons Attach files Edit recipients Select a SIM or USIM card 5 Tap or to send the message ...

Page 80: ... Block numbers 3 Tap INBOX or CONTACTS select a contact and then tap To manually enter a number tap Enter number and then enter a phone number Setting the message notification You can change notification sound display options and more 1 Tap Messages on the Apps screen 2 Tap Settings Notifications and then tap the switch to activate it 3 Change the notification settings Notification sound Change th...

Page 81: ...tion Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently Browsing webpages 1 On the Apps screen tap Samsung Internet 2 Tap the address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen Bookmark the current webpage Open the homepage Move between pages Open the b...

Page 82: ...n secret mode you cannot use some features such as screen capture In secret mode the device will change the colour of the toolbars Changing security settings You can change your password or the lock method Tap Settings Privacy Secret mode security Change password To set your registered fingerprint as the lock method along with the password tap the Fingerprints switch to activate it Refer to Finger...

Page 83: ...dd account If you have more than one email account you can set one as the default account Tap Set default account Sending emails 1 Tap to compose an email 2 Add recipients and enter an email text 3 Tap SEND to send the mail Reading emails When Email is open the device will automatically retrieve new emails To manually retrieve emails swipe downwards on the screen Tap an email on the screen to read...

Page 84: ...ecord videos in places where you may violate other people s privacy Launching Camera Use the following methods to launch Camera Tap Camera on the Apps screen Press the Home key twice quickly On the locked screen drag outside the large circle Some methods may not be available depending on the region or service provider Some camera features are not available when you launch Camera from the locked sc...

Page 85: ...oting mode switch between cameras or apply filter effects Front camera preview Rear camera preview Shooting modes Filter effects Switching cameras On the preview screen swipe upwards or downwards to switch between cameras Viewing shooting modes On the preview screen swipe from the left to the right to open the shooting modes list ...

Page 86: ...e a series of photos tap and hold Spread two fingers apart on the screen to zoom in and pinch to zoom out To adjust the brightness of photos or videos tap the screen When the adjustment bar appears drag on the adjustment bar towards or To capture an image from the video while recording tap To change the focus while recording a video tap where you want to focus To focus on the centre of the screen ...

Page 87: ...de angle photos and does not indicate device performance problems The maximum recording time may reduce when you record video at high resolution HDR High Dynamic Range Use HDR mode to capture photos and videos with rich colours and reproduce details even in bright and dark areas 1 On the preview screen tap repeatedly until you reach the desired option The device automatically activates HDR mode de...

Page 88: ...ed even after you take a photo This feature is only available in some shooting modes Customising shooting modes On the preview screen swipe to the right to open the shooting modes list and select a mode To view the description of each mode tap Info To rearrange modes tap Edit tap and hold a mode icon and then drag it to a new location To add mode shortcuts to the Home screen tap Add shortcut on ho...

Page 89: ...xposure value This determines how much light the camera s sensor receives For low light situations use a higher exposure If the shutter speed is set manually you cannot change the exposure value The exposure value will change and be displayed based on the shutter speed setting Adjust the shutter speed A slow shutter speed allows more light in so the photo becomes brighter This is ideal for photos ...

Page 90: ...or light sources In pro mode you can separate the exposure and focus and set them to different points This feature is only available when you set the shutter speed and the focus to Auto in pro mode 1 On the preview screen tap and hold the area to focus The AF AE frame will appear on the focus area 2 Drag the AF AE frame to the exposure area The exposure area will be separated from the focus area ...

Page 91: ...h as an empty sky or a plain wall 1 On the shooting modes list tap Panorama 2 Tap and move the device slowly in one direction 3 Tap to stop taking photos 4 On the preview screen tap the preview thumbnail Motion panorama You can take and view a panorama with motion When taking motion panoramas sound will not be recorded 1 On the panorama preview screen tap to activate the motion panorama feature an...

Page 92: ...d its background stand out 6 Tap SAVE It is recommended that you position subjects within 50 cm of the device Position the subject that you want to focus on close to the device When taking photos ensure there is sufficient distance between the subject and the background The distance should be more than three times the distance between the device and the subject Hold the device steady and remain st...

Page 93: ...eview screen tap the preview thumbnail 5 Tap The video will start playing with a randomly set slow motion section If a video contains lots of movement one or two slow motion sections will be created based on the biggest movements Editing slow motion sections 1 On the preview screen tap the preview thumbnail 2 Tap 3 Tap the screen and tap to pause playback 4 Drag the start bracket and the end brack...

Page 94: ...tions Speed Change the playback speed of the selected section 7 Tap to preview the video 8 Tap EXPORT to save the video as a new file Hyperlapse Record scenes such as passing people or cars and view them as fast motion videos The frame rate is automatically adjusted to record smoother less shaky fast motion videos while walking travelling by vehicle and more In this mode auto focusing will not ope...

Page 95: ...d Take photos of food with more vibrant colours 1 On the shooting modes list tap Food 2 Tap the screen and drag the circular frame over the area to highlight The area outside the circular frame will be blurred To resize the circular frame drag a corner of the frame 3 Tap and drag the adjustment bar to adjust the colour tone 4 Tap to take a photo ...

Page 96: ...e a subject in the centre of the preview screen and tap 3 Move the device around the subject slowly in one direction to take more photos When the arrow becomes completely yellow or when you stop circling the subject the device will automatically stop taking photos Viewing virtual shot photos 1 On the preview screen tap the preview thumbnail 2 Tap 3 Drag your finger left or right on the screen or s...

Page 97: ...s list tap Video collage 2 Tap and select a collage type under the screen ratio you want to use To record a video to view it in a slow motion video collage select a collage type under Slow motion collage You can also select a recording time for videos Tap and select an option 3 Tap to start recording After you record a video an editing screen appears ...

Page 98: ...adcast feature refer to YouTube s help menu This feature may not be available depending on the region or service provider You may incur additional charges for broadcasting via the mobile network Before you start You must sign into your Google account to use this feature To automatically save your broadcast on your device when it ends open the preview screen tap Settings and then tap the Auto save ...

Page 99: ...adcasting To invite more people during your broadcast tap Share and select a sharing method While inviting people your broadcast will be paused To start recording again tap RESUME 7 Tap to end your broadcast The broadcast will be automatically uploaded toYouTube To share the link with others tap SHARE LINK You can create a shortcut to this feature on the Home screen by tapping Settings Add shortcu...

Page 100: ...ck of the device to take a photo of yourself Alternatively show your palm to the front camera After recognising your palm a countdown timer will appear When the time is up the device will take a photo To use various shooting options for the front camera tap Ways to take pictures and then tap the switches to activate them Using the selfie flash When taking self portraits with the front camera in lo...

Page 101: ...to highlight or to adjust the brightness drag the adjustment bar towards the desired level Slim Face Adjust the face shape and make your face appear slimmer Large Eyes Make your eyes appear bigger Shape correction When your face is at the edges of the preview screen it will appear distorted Enable this option to correct your face shape After shape correction the background may appear slightly dist...

Page 102: ...era tap Ways to take pictures and then tap the switches to activate them 5 Slowly swivel the device left and then right or vice versa to take a wide self portrait The device will take additional photos when the white frame moves to each end of the viewfinder window Make sure to keep the white frame inside the viewfinder window The subjects should remain still while taking wide self portraits The t...

Page 103: ...de self portrait will be played 4 Tilt the device or swipe on the screen to rotate the captured wide self portrait To save the wide self portrait as a video file tap SAVE AS NEW Downloading modes Download more shooting modes from Galaxy Apps On the shooting modes list tap DOWNLOAD Some downloaded shooting modes do not have access to every feature Camera settings Quick settings On the preview scree...

Page 104: ...cord video collages featuring the slow motion effect Select a frame rate Activate or deactivate the flash Focus on a subject inside the circular frame and blur the image outside the frame Camera settings On the preview screen tap The available options may vary depending on the shooting mode and which camera is being used REAR CAMERA Picture size Select a resolution for photos Using a higher resolu...

Page 105: ...ubject is backlit or you are shooting in a dark place Colours or patterns on the subject and the background are the same The subject includes horizontal patterns such as blinds The camera shakes excessively The video resolution is high Shape correction Correct distortion in photos automatically FRONT CAMERA Picture size Select a resolution for photos Using a higher resolution will result in higher...

Page 106: ...the photo GPS signal strength may decrease in locations where the signal is obstructed such as between buildings or in low lying areas or in poor weather conditions Your location may appear on your photos when you upload them to the Internet To avoid this deactivate the location tag setting Review pictures Set the device to show photos after capturing them Quick launch Set the device to launch the...

Page 107: ...es and videos by album or create stories to share with others Viewing images and videos Viewing images 1 On the Apps screen tap Gallery PICTURES 2 Select an image Access additional options Automatically adjust the image Share the image with others Delete the image Modify the image Add the image to favourites ...

Page 108: ...ery PICTURES 2 Select a video to play Video files show the icon on the preview thumbnail Lock the playback screen Switch to the pop up video player Rewind or fast forward by dragging the bar Skip to the previous video Tap and hold to rewind Skip to the next video Tap and hold to fast forward Access additional options Change screen ratio Pause and resume playback Create a GIF animation Drag your fi...

Page 109: ...ist On the Apps screen tap Gallery ALBUMS and select an album Viewing stories When you capture or save images and videos the device will read their date and location tags sort the images and videos and then create stories To create stories automatically you must capture or save multiple images and videos Creating stories Create stories with various themes 1 On the Apps screen tap Gallery STORIES 2...

Page 110: ...es do not support the feature a link to the files will be sent to them via text message Link recipients may not be able to use some features The link will expire after a certain period Deleting stories 1 On the Apps screen tap Gallery STORIES 2 Tap and hold a story to delete and tap DELETE Syncing images and videos with Samsung Cloud You can sync images and videos saved in Gallery with Samsung Clo...

Page 111: ...t an image or a video tap Share at the bottom of the screen and then select a sharing method Samsung Gear Samsung Gear is an app that allows you to manage your Gear wearable device When you connect your device to the Gear you can customise the Gear s settings and apps On the Apps screen tap Samsung Samsung Gear Tap CONNECTTO GEAR to connect your device to the Gear Follow the on screen instructions...

Page 112: ... and tips Samsung Members can help you solve any problems you might encounter while using your device Feedback Support Community This app s availability and supported features may vary depending on the region or service provider This app may appear in the Samsung folder depending on the region or service provider To submit your feedback or post your comments in Feedback and Community you must sign...

Page 113: ...ownloaded from Play Store and Galaxy Apps into one place for easy access You can set the device to game mode to play games more easily Access additional options Add games Open games with or without sound Reduce the battery usage for playing games Turn on or off the GameTools icon ...

Page 114: ...y shown on the game launcher screen If you cannot see your games tap Add apps Removing a game from Game Launcher Tap and hold a game and tap Remove Activating game power saving mode When you activate game power saving mode the device will lower games resolution and frame rate to reduce battery consumption On the Apps screen tap Game Launcher Save power off Select one of the following options Off P...

Page 115: ...the icon on the game screen again open the notification panel and tap the Game Tools notification Capture screenshots Record your game session Dim and lock the game s screen Lock the Recents and Back keys Access the GameTools settings Mute notification sounds and display only notifications for incoming calls and emergency alerts GameTools icon Blocking notifications during games Tap to mute notifi...

Page 116: ...n 2 Tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 3 Enter event details Select a calendar to use or sync with Attach a map showing the location of the event Enter the location of the event Add a note Enter a title Set a start and end date for the event Add more details Set an alarm 4 Tap SAVE to save the event ...

Page 117: ... the Apps screen and tap Calendar Manage calendars Add account Then select an account to sync with and sign in When an account is added it will appear on the list S Health Introduction S Health helps you manage your wellness and fitness Set fitness goals check your progress and keep track of your overall wellness and fitness Starting S Health When running this app for the first time or restart it ...

Page 118: ...ing on the region View and manage trackers View health tips Compare your step count records with other S Health users or compete with your friends Set your daily goals and track your progress Monitor your health and fitness View guide messages or notifications from S Health To add items to the S Health screen tap Manage items and then select items under each tab TRACKERS Monitor your activities fo...

Page 119: ...tion may be stored until the completion of such purposes You can delete personal data stored by S Health by using the Reset data option in the Settings menu To delete any data you have shared with social networks or transferred to storage devices you must delete them separately You may share and or sync your data with additional Samsung services or compatible third party services that you select a...

Page 120: ... the first time tap START and set your own wake up command To change the wake up command open the Apps screen and tap Samsung SVoice Then tap Voice wake up Change wake up command Custom START and then follow the on screen instructions To set the device to launch SVoice using the wake up command while the device is locked tap and tap the Wake up in secured lock switch to activate it ...

Page 121: ...nds SVoice settings 2 Say a voice command If the device recognises the command the device will perform the corresponding action To repeat a voice command or say a different command tap or say the preset wake up command Tips for better voice recognition Speak clearly Speak in quiet places Do not use offensive or slang words Avoid speaking in dialectal accents The device may not recognise your comma...

Page 122: ...ntroduction Use different recording modes for various situations such as in an interview The device can convert your voice to text and distinguish between sound sources Making voice recordings 1 On the Apps screen tap Samsung Voice Recorder 2 Tap to start recording Speak into the microphone Tap to pause recording While making a voice recording tap Bookmark to insert a bookmark Change the recording...

Page 123: ...evice records your voice and simultaneously converts it to on screen text For best results keep the device near your mouth and speak loudly and clearly in a quiet place If the voice memo system language does not match the language you are speaking the device will not recognise your voice Before using this feature tap the current language to set the voice memo system language Playing selected voice...

Page 124: ... screen tap Samsung My Files View files that are stored in each storage You can also view files in your device or a memory card by category To free up the device s storage tap Manage storage usage CLEAN NOW To search for files or folders tap Memo Create memos and organise them by category On the Apps screen tap Memo Composing memos Tap on the memos list and enter a memo While composing a memo use ...

Page 125: ...the world time an event or set a specific duration ALARM On the Apps screen tap Clock ALARM Setting alarms Tap in the alarms list set an alarm time select the days on which the alarm will repeat set other various alarm options and then tap SAVE To open the keypad to enter an alarm time tap the time input field To activate or deactivate alarms tap the switch next to the alarm in the alarms list Sto...

Page 126: ...then tap DELETE STOPWATCH 1 On the Apps screen tap Clock STOPWATCH 2 Tap START to time an event To record lap times while timing an event tap LAP 3 Tap STOP to stop timing To restart the timing tap RESUME To clear lap times tap RESET TIMER 1 On the Apps screen tap Clock TIMER 2 Set the duration and then tap START To open the keypad to enter the duration tap the duration input field 3 Tap DISMISS w...

Page 127: ... and business apps You may require a Google account to access some apps Refer to Accounts for more information To view more app information access each app s help menu Some apps may not be available or may be labelled differently depending on the region or service provider Chrome Search for information and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your loca...

Page 128: ... it from anywhere and share it with others YouTube Watch or create videos and share them with others Photos Search for manage and edit all your photos and videos from various sources in one place Hangouts Send messages images and emoticons to your friends and have video calls with them Google Search quickly for items on the Internet or your device ...

Page 129: ...n use Connecting to aWi Fi network 1 On the Settings screen tap Connections Wi Fi and then tap the switch to activate it 2 Select a network from theWi Fi networks list Networks that require a password appear with a lock icon 3 Tap CONNECT Once the device connects to aWi Fi network the device will reconnect to that network each time it is available without requiring a password To prevent the device...

Page 130: ...ion request Sending and receiving data You can share data such as contacts or media files with other devices The following actions are an example of sending an image to another device 1 Tap Gallery on the Apps screen 2 Select an image 3 Tap Share Wi Fi Direct and select a device to transfer the image to 4 Accept theWi Fi Direct connection request on the other device If the devices are already conn...

Page 131: ...example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and then tap the switch to activate it The detected devices are listed 2 Select a device to pair with If the device you want to pai...

Page 132: ... the device you want to pair with is not in the list request that the device turns on its visibility option 4 Accept the Bluetooth connection request on the other device Unpairing Bluetooth devices 1 On the Settings screen tap Connections Bluetooth The device displays the paired devices in the list 2 Tap next to the device name to unpair 3 Tap Unpair Phone visibility Allow other devices to find yo...

Page 133: ...ng cycle Billing cycle Limiting data usage Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit 1 On the Settings screen tap Connections Data usage Billing cycle and then tap the Apply data usage limit switch to activate it 2 Tap Data usage limit enter the limit and then tap SET 3 Tap Data usage warning enter a...

Page 134: ...tenna Handle the device carefully to avoid damaging the NFC antenna Using the NFC feature Use the NFC feature to send images or contacts to other devices and read product information from NFC tags 1 On the Settings screen tap Connections and tap the NFC and payment switch to activate it 2 Place the NFC antenna area on the back of your device near an NFC tag The information from the tag appears Ens...

Page 135: ... of your device to the NFC card reader To set the default payment app open the Settings screen and tap Connections NFC and payment Tap and pay PAYMENT and then select an app The payment services list may not include all available payment apps Sending data Allow data exchange when your device s NFC antenna touches the other device s NFC antenna 1 On the Settings screen tap Connections NFC and payme...

Page 136: ...i USB or Bluetooth On the Settings screen tap Connections Mobile hotspot and tethering You may incur additional charges when using this feature Mobile hotspot Use the mobile hotspot to share the device s mobile data connection with computers or other devices Bluetooth tethering Use Bluetooth tethering to share the device s mobile data connection with computers or other devices via Bluetooth USB te...

Page 137: ...nd select the level of security Then enter a password and tap SAVE 3 On the other device s screen search for and select your device from theWi Fi networks list 4 On the connected device use the device s mobile data connection to access the Internet Mobile networks Configure your mobile network settings On the Settings screen tap Connections Mobile networks Data roaming Set the device to use data c...

Page 138: ...us call or message is different from your preferred SIM or USIM card Dual SIM always on Set the device to allow incoming calls from the other SIM or USIM card during a call When this feature is enabled you may incur additional charges for call forwarding depending on the region or service provider Location Change settings for location information permissions On the Settings screen tap Connections ...

Page 139: ... and mobile networks simultaneously Refer to Download booster for more information VPN Set up and connect to virtual private networks VPNs Printing Configure settings for printer plug ins installed on the device You can connect the device to a printer viaWi Fi orWi Fi Direct and print images or documents Some printers may not be compatible with the device Adding printer plug ins Add printer plug i...

Page 140: ...ttings MirrorLink Your device is compatible with vehicles that support MirrorLink version 1 1 or higher Connecting your device to a vehicle via MirrorLink When using this feature for the first time connect the device to aWi Fi or mobile network 1 Pair your device with a vehicle via Bluetooth Refer to Pairing with other Bluetooth devices for more information 2 Connect your device to the vehicle usi...

Page 141: ... use only the fastest connection This feature supports HypertextTransmission Protocol HTTP 1 1 and Hypertext Transmission Protocol Secure HTTPS The feature cannot be used with other protocols such as FTP Sounds and vibration Change settings for various sounds on the device On the Settings screen tap Sounds and vibration Sound mode Set the device to use sound mode or silent mode Vibrate while ringi...

Page 142: ...hen a key is touched Keyboard vibration Set the device to vibrate when a key is touched Sound quality and effects Configure additional sound settings Notifications Change the notification settings for each app On the Settings screen tap Notifications To customise notification settings tap ADVANCED and select an app Allow notifications Allow notifications from the selected app Show silently Set the...

Page 143: ...rames Set whether to display shaded backgrounds to make icons stand out Edge screen Change the settings for the Edge screen Refer to Edge screen for more information Always On Display Set the device to display an image or information while the screen is turned off Refer to Always On Display for more information Night clock Set the device to use the Edge screen as a clock at night You can set the d...

Page 144: ...en tap the Enable as scheduled switch to activate it and select an option Sunset to sunrise Set the device to apply the blue light filter at night and turn it off in the morning based on your location Custom schedule Set a specific time to apply the blue light filter Easy mode Easy mode provides an easier user experience by using a simpler layout and bigger icons on the Home screen Some app featur...

Page 145: ...Advanced features Options Activate advanced features and change the settings that control them On the Settings screen tap Advanced features Excessive shaking or impact to the device may cause unintended input for some features Smart stay Set the device to prevent the display backlight from turning off while you are looking at the display Games Activate the Game Launcher and GameTools icon and chan...

Page 146: ...t while using some apps and features Direct call Set the device to make a voice call by picking up and holding the device near your ear while viewing call message or contact details Smart alert Set the device to alert you if you have missed calls or new messages when you pick up the device This feature may not work if the screen is turned on or the device is not on a flat surface Easy mute Set the...

Page 147: ...instructions to add emergency contacts if you have not already done so To send help messages with audio recordings or photos tap the Attach audio recording or Attach pictures switch to activate it The Attach pictures option may not be available depending on the region or service provider Adding emergency contacts On the Settings screen tap Advanced features Send SOS messages Send messages to ADD T...

Page 148: ...tap of your finger Battery Performance mode Storage Device security RAM Using the quick optimisation feature On the Settings screen tap Device maintenance FIX NOW or OPTIMISE NOW The quick optimisation feature improves device performance through the following actions Clearing some memory Deleting unnecessary files and closing apps running in the background Managing abnormal battery usage Scanning ...

Page 149: ...hey are not being used Tick apps from the apps list and tap SAVE POWER Also tap Advanced settings to set app power monitor options You can set the device to charge the battery more quickly Tap Advanced settings and tap the Fast cable charging switch to activate it Performance mode Change the device s performance mode according to your usage such as playing games or music to get the best performanc...

Page 150: ...your device by reducing the amount of RAM you are using tick apps from the apps list and tap CLEAN NOW Device security Check the device s security status This feature scans your device for malware On the Settings screen tap Device maintenance Device security SCAN DEVICE Applications Manage the device s apps and change their settings You can view the apps usage information change their notification...

Page 151: ...ognition for more information Find My Mobile Activate or deactivate the Find My Mobile feature Access the Find My Mobile website findmymobile samsung com to track and control your lost or stolen device Unknown sources Set the device to allow the installation of apps from unknown sources Private mode Activate private mode to prevent others from accessing your personal content Refer to Private mode ...

Page 152: ...owever in rare cases where separate fingerprints are very similar the sensor may recognise them as identical If you use your fingerprint as a screen lock method your fingerprint cannot be used to unlock the screen when turning on the device To use the device you must unlock the screen using a pattern PIN or password you set when registering the fingerprint Be careful not to forget your pattern PIN...

Page 153: ...f you bend your finger or use a fingertip the device may not recognise your fingerprints Make sure to cover the entire Home key with your finger To improve recognition performance register fingerprints of the hand used most often to perform tasks on the device In dry environments static electricity can build up in the device Avoid using this feature in dry environments or before using the feature ...

Page 154: ... Galaxy Apps 1 On the Settings screen tap Lock screen and security Fingerprints 2 Unlock the screen using the preset screen lock method 3 Tap the Samsung account switch to activate it 4 Sign in to your Samsung account Using fingerprints to sign in to accounts You can use your fingerprints to sign in to webpages that support password saving This feature is only available for webpages that you acces...

Page 155: ...to activate it 4 On the locked screen place your finger on the Home key and scan your fingerprint Private mode Hide personal content in your device to prevent others from accessing it Activating private mode 1 On the Settings screen tap Lock screen and security Private mode and then tap the switch to activate it If you are activating private mode for the first time follow the on screen instruction...

Page 156: ... private mode is activated 1 On the Settings screen tap Lock screen and security Private mode and then tap the switch to activate it 2 Follow the on screen instructions to enter the preset private mode access code 3 On the Apps screen tap Samsung My Files Private Items moved to the private folder will appear on the screen Unhiding content 1 In the private folder tap and hold an item and then tick ...

Page 157: ...Samsung Cloud or reset your device You can also register and manage accounts such as your Samsung account or Google account and transfer data to or from other devices via Smart Switch Regularly back up your data to a safe location such as Samsung Cloud or a computer so that you can restore it if the data is corrupted or lost due to an unintended factory data reset Samsung Cloud You can manage the ...

Page 158: ...c with Adding accounts Some apps used on your device require a registered account Create accounts to have the best experience with your device 1 On the Settings screen tap Cloud and accounts Accounts Add account 2 Select an account service 3 Follow the on screen instructions to complete the account setup To sync content with your accounts select an account and select items to sync Removing account...

Page 159: ... the Google server Backup account Set up or edit your Google backup account Automatic restore Set the device to automatically restore settings and app data from the Google server when apps are reinstalled Smart Switch Launch Smart Switch and transfer data from your previous device Refer toTransferring data from your previous device for more information On the Settings screen tap Cloud and accounts...

Page 160: ...ns Refer to Samsung Members for more information Report diagnostic info Set the device to automatically send the device s diagnostic and usage information to Samsung Marketing information Set whether to receive Samsung marketing information such as special offers membership benefits and newsletters Reset Reset your device s settings or perform a factory data reset Software update Update your devic...

Page 161: ...SIM card status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source licence Device name View and edit the name that will be displayed when connecting your device with other devices via Bluetooth Wi Fi Direct and other methods Model number View the device s model number Software info View the device s soft...

Page 162: ...sibility Using the Home key to open accessibility menus On the Apps screen tap Settings Accessibility Direct access and then tap the switch to activate it Then select an accessibility menu to open when you press the Home key three times quickly You can access the following accessibility menus Accessibility Voice Assistant Universal switch Magnifier window Negative colours Greyscale Colour adjustme...

Page 163: ... use various finger gestures to control the screen while you are usingVoice Assistant One finger gestures Tapping Read aloud the item under your finger To explore the screen place a finger on the screen and move it on the screen Tapping twice Open the selected item While selected items are read aloud when you hear the item you want release your finger from the item Then tap anywhere on the screen ...

Page 164: ... copy it to the clipboard Swiping to the left or right Open the contextual menu and scroll through the options Swiping upwards or downwards Change the text reading and selecting granularity Using the contextual menu While you are usingVoice Assistant swipe to the left or right with three fingers The contextual menu will appear and the device will read the options aloud Swipe to the left or right w...

Page 165: ...ext displayed on the screen when you shake the device You can select from various shaking speeds Read out caller ID Set the device to read the caller s name aloud when you have an incoming call Read out phonetic alphabet Set the device to say a word that starts with the letter you tap and hold on the keyboard Read out usage hints Set the device to read usage hints aloud when you select an item by ...

Page 166: ...tch to activate it You can activate or deactivate this feature by pressing the Power key twice Reading passwords aloud Set the device to read the password aloud when you enter the password whileVoice Assistant is activated On the Apps screen tap Settings Accessibility Vision and then tap the Speak passwords switch to activate it Entering text using the keyboard To display the keyboard tap the text...

Page 167: ... near the label Turn on the NFC feature before using this feature 1 On the Apps screen tap Settings Accessibility Vision Voice Label The voice recorder will launch 2 Tap to start recording Speak into the microphone 3 When you are finished recording tap DONE to stop 4 Hold the back of your device over the voice label The information in the voice recording will be written to the voice label Changing...

Page 168: ... bottom of the magnifier to move the magnifier to where you want to zoom in on the screen Magnifying the screen Magnify the screen and zoom in on a specific area On the Apps screen tap Settings Accessibility Vision and then tap the Magnification gestures switch to activate it Zooming in and out Quickly tap the screen three times to zoom in on a specific area Quickly tap the screen three times agai...

Page 169: ...lours switch to activate it Colour adjustment Adjust how colours are displayed on the screen if you have difficulty in distinguishing colours The device changes the colours into more recognisable colours On the Apps screen tap Settings Accessibility Vision Colour adjustment and then tap the switch to activate it Follow the on screen instructions to complete the colour adjustment procedure Hearing ...

Page 170: ... log Setting flash notification Set the flash to blink when an alarm sounds or when you have notifications such as incoming calls and new messages On the Apps screen tap Settings Accessibility Hearing and then tap the Flash notification switch to activate it Turning off all sounds Set the device to mute all device sounds such as media sounds and the caller s voice during a call On the Apps screen ...

Page 171: ...reen tap Settings Accessibility Hearing and then tap the Mono audio switch to activate it Dexterity and interaction Universal switch You can control the touchscreen by connecting an external switch by tapping the screen or by using head movements and face gestures On the Apps screen tap Settings Accessibility Dexterity and interaction Universal switch and then tap the switch to activate it If the ...

Page 172: ...rtcut icon the icon expands slightly and the assistive menus appear on the icon Tap the up or down arrow to move to other panels or swipe upwards or downwards to select other menus Using the cursor On the assistive menu tap Cursor You can control the screen using small finger movements on the touch area Drag your finger on the touch area to move the cursor Also tap the screen to select items under...

Page 173: ...e it Auto click after pointer stops Set the device to select an item automatically when you place the pointer over it On the Apps screen tap Settings Accessibility Dexterity and interaction and then tap the Auto click after pointer stops switch to activate it Tap and hold delay Set the recognition time for tapping and holding the screen On the Apps screen tap Settings Accessibility Dexterity and i...

Page 174: ...tivate it 2 Drag your finger up down left or right four to eight times and then tap CONTINUE 3 Draw the direction combination again to verify it and tap CONFIRM Notification reminder Set the device to alert you to notifications that you have not checked at the interval On the Apps screen tap Settings Accessibility Notification reminder and then tap the switch to activate it To set the device to vi...

Page 175: ...t to My Files Importing an accessibility settings file Import an accessibility settings file and update the current settings On the Apps screen tap Settings Accessibility Manage accessibility Import export Import from My Files Select a file to import and tap DONE The accessibility settings will be updated according to the imported file Sharing accessibility settings files Share accessibility setti...

Page 176: ...M or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signal...

Page 177: ...zes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power key and theVolume Down key simultaneously for more than 7 seco...

Page 178: ...nnected Sound echoes during a call Adjust the volume by pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service provi...

Page 179: ...horter over time Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launching the camera try the following Charge the battery Free some memory by transferring files to a computer or deleting files from your device Restart the device If you are still having trouble with the ...

Page 180: ...ces may not work properly Your device supports multimedia files that are authorised by your network service provider or providers of additional services Some content circulated on the Internet such as ringtones videos or wallpapers may not work properly Another Bluetooth device is not located Ensure that the Bluetooth wireless feature is activated on your device Ensure that the Bluetooth wireless ...

Page 181: ...erwise you cannot restore data if it is corrupted or lost Samsung is not responsible for the loss of data stored in the device A small gap appears around the outside of the device case This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur Over time friction between parts may cause this gap to expand slightly There is not enough space in the device s s...

Page 182: ... storing in any information storage and retrieval system without the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance All o...

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Samsung SM-G9350, User Manual

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