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Basics

21

Memory card (microSD card)

Installing a memory card

Your device accepts memory cards with maximum capacities of 256 GB. Depending on the 
memory card manufacturer and type, some memory cards may not be compatible with your 
device.

•  

Some memory cards may not be fully compatible with the device. Using an 
incompatible card may damage the device or the memory card, or corrupt the data 
stored in it.

•  

Use caution to insert the memory card right-side up.

•  

The device supports the FAT and the exFAT file systems for memory cards. When 
inserting a card formatted in a different file system, the device asks to reformat the 
memory card.

•  

Frequent writing and erasing of data shortens the lifespan of memory cards.

•  

When inserting a memory card into the device, the memory card’s file directory 
appears in the 

My Files

 

 

SD card

 folder.

Summary of Contents for SM-G930FD

Page 1: ...www samsung com User Manual English 07 2016 Rev 1 2 SM G930F SM G930FD ...

Page 2: ...creen capture 42 Opening apps 42 Multi window 46 Samsung account 48 Transferring data from your previous device 51 Device and data management 53 Quick connect 57 Sharing features 58 Emergency mode Applications 59 Installing or uninstalling apps 61 Phone 65 Contacts 68 Messages 71 Internet 73 Email 74 Camera 95 Gallery 98 Samsung Pay 101 Samsung Gear 102 Game Launcher 105 S Planner 106 S Health 109...

Page 3: ...bile networks 125 NFC and payment 128 More connection settings 130 Smart Manager 132 Applications 133 Sounds and vibration 134 Notifications 134 Do not disturb 135 Display 136 Advanced features 137 Wallpaper 138 Themes 138 Home screen 138 Lock screen and security 143 Privacy and safety 147 Easy mode 147 Accessibility 148 Accounts 148 Backup and reset 149 Language and input 150 Battery 150 Storage ...

Page 4: ...ce or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data services such as messaging uploading and downloading ...

Page 5: ...f the device is exposed to clean water dry it thoroughly with a clean soft cloth If the device is exposed to other liquids rinse it with clean water and dry it thoroughly with a clean soft cloth If you do not follow these instructions the device s performance and appearance may be affected If the device has been immersed in water or the microphone speaker or receiver is wet sound may not be heard ...

Page 6: ...upplied items are designed only for this device and may not be compatible with other devices Appearances and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance probl...

Page 7: ...ront camera Receiver Power key Touchscreen Recents key Headset jack Home key Fingerprint recognition sensor LED indicator Proximity sensor SIM card Memory card tray GPS antenna Main antenna Volume key NFC antenna MST antenna Wireless charging coil Rear camera Microphone Flash ...

Page 8: ...msung approved screen protector is recommended Unapproved screen protectors may cause the sensors to malfunction Keys Key Function Power Press and hold to turn the device on or off Press to turn on or lock the screen Recents Tap to open the list of recent apps Tap and hold to launch the split screen view Home Press to turn on the screen while the screen is locked Press to return to the Home screen...

Page 9: ...cables Unapproved chargers or cables can cause the battery to explode or damage the device 1 Connect the USB cable to the USB power adaptor and then plug the end of the USB cable into the multipurpose jack Connecting the charger improperly may cause serious damage to the device Any damage caused by misuse is not covered by the warranty 2 Plug the USB power adaptor into an electric socket ...

Page 10: ...gs Battery The actual charging time may vary depending on the status of your device and the charging conditions The remaining charging time may not be displayed when you charge the device in very cold or very hot conditions Reducing the battery consumption Your device provides various options that help you conserve battery power Optimise the device using the Smart manager When you are not using th...

Page 11: ...such as a computer may result in a slower charging speed due to a lower electric current The device can be used while it is charging but it may take longer to fully charge the battery If the device receives an unstable power supply while charging the touchscreen may not function If this happens unplug the charger from the device While charging the device and the charger may heat up This is normal ...

Page 12: ...ing speed To increase the charging speed turn the device or its screen off when you charge the battery While charging the battery when the device is turned off the icon appears on the screen You cannot use the fast charging feature when the screen is turned on Turn off the screen to increase the charging speed If the fast charging feature is not activated on the Home screen tap Apps Settings Batte...

Page 13: ...ss charging To reduce the fan noise you must deactivate the fast wireless charging feature The on off option will be added in your device s settings menu when you first place it on the charger On the Home screen tap Apps Settings Battery and then tap the Fast wireless charging switch to deactivate it Deactivating this feature will reduce noise but may result in slower charging times Charging the b...

Page 14: ...ing mode when the remaining battery power reaches the preset level tap Start power saving and select an option Ultra power saving mode Use this mode to extend the device s battery power In ultra power saving mode the device performs the following Displays colours on the screen as grey tones Restricts the available apps to essential and selected apps only Deactivates the mobile data connection when...

Page 15: ... Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards Dual SIM models In some areas data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted Some LTE services may not be available depending on the service provider For more information about service availability contact your service provider Single SIM m...

Page 16: ...Basics 16 Dual SIM models 2 3 5 4 1 1 Insert the ejection pin into the hole on the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged ...

Page 17: ...IM card on the tray 1 1 and the secondary SIM or USIM card on the tray 2 2 1 2 Tray 2 Tray 1 4 Gently press the SIM or USIM card into the tray to secure it If the card is not fixed firmly into the tray the SIM card may leave or fall out of the tray 5 Insert the tray back into the tray slot If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the...

Page 18: ...allation Single SIM models Nano SIM card microSD card Dual SIM models Nano SIM card Nano SIM card Nano SIM card microSD card Use only a nano SIM card You cannot insert a nano SIM card and a microSD card in tray 2 at the same time ...

Page 19: ...USIM card 1 Insert the ejection pin into the hole on the tray to loosen the tray 2 Pull out the tray gently from the tray slot 3 Remove the SIM or USIM card Single SIM models Dual SIM models 4 Insert the tray back into the tray slot ...

Page 20: ... the Home screen tap Apps Settings SIM card manager and select a SIM or USIM card to access the following options Icon Change the icon of the SIM or USIM card Name Change the display name of the SIM or USIM card Network mode Select a network type to use with the SIM or USIM card Setting preferred SIM or USIM cards When two cards are activated you can assign voice calls messaging and data services ...

Page 21: ...ncompatible card may damage the device or the memory card or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device asks to reformat the memory card Frequent writing and erasing of data shortens the lifespan of memory cards When in...

Page 22: ...le on the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull out the tray gently from the tray slot When you remove the tray from the device the mobile data connection will be disabled ...

Page 23: ...ing the memory card Before removing the memory card first unmount it for safe removal On the Home screen tap Apps Settings Storage SD card Unmount 1 Insert the ejection pin into the hole on the tray to loosen the tray 2 Pull out the tray gently from the tray slot 3 Remove the memory card 4 Insert the tray back into the tray slot Do not remove the memory card while the device is transferring or acc...

Page 24: ...r On The Go Adaptor you can transfer data from other mobile devices or connect USB peripheral devices such as a mouse and keyboard to your device Transferring data from your previous device You can connect your previous device to your device with the USB connector and a USB cable to easily and quickly transfer data without installing an app in the previous device Refer to Transferring data via a U...

Page 25: ...ess and hold the Power key and theVolume Down key simultaneously for more than 7 seconds to restart it Power key Volume Down key Touchscreen Do not allow the touchscreen to come into contact with other electrical devices Electrostatic discharges can cause the touchscreen to malfunction To avoid damaging the touchscreen do not tap it with anything sharp or apply excessive pressure to it with your f...

Page 26: ...een button or to enter a character using the keyboard on the screen tap it with your finger Tapping and holding Tap and hold an item or the screen for more than 2 seconds to access available options Dragging To move an item tap and hold it and drag it to the target position ...

Page 27: ...n Swiping Swipe to the left or right on the Home screen or the Apps screen to view other panels Swipe upwards or downwards to scroll through a webpage or a list of items such as contacts Spreading and pinching Spread two fingers apart on a webpage map or image to zoom in a part Pinch to zoom out ...

Page 28: ... displays widgets shortcuts to apps and more To view other panels swipe to the left or right The Home screen may appear differently depending on the region or service provider A widget An app A folder Screen indicators Favourite apps Apps screen icon News screen indicator View the latest articles in various categories ...

Page 29: ...dgets to the Home screen Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Themes Change the device s theme Visual elements of interface such as colours icons and wallpapers will change depending on the selected theme Screen grid Change the size of the grid to display more or less items on the Home screen and the Apps screen ...

Page 30: ... top of the screen The item will move to the panel at the top of the screen Swipe to the left or right to move to another panel and drag the item to a new location Removing items Tap and hold an item and then drag it to Remove at the top of the screen Creating folders Create folders and gather similar applications to quickly access and launch apps 1 On the Home screen tap and hold an app and then ...

Page 31: ... move or remove a panel To add a panel swipe to the left and then tap To move a panel tap and hold a panel preview and then drag it to a new location To remove a panel tap and hold a panel preview and then drag it to Remove at the top of the screen To set a panel as the main Home screen tap Apps screen The Apps screen displays icons for all apps including newly installed apps On the Home screen ta...

Page 32: ...nother app 3 Drop the app when a folder frame appears around the apps A new folder containing the selected apps will be created 4 Tap Enter folder name and enter a folder name To change the folder colour tap To add more apps to the folder tap tick the apps and then tap ADD You can also add an app by dragging it to the folder on the Apps screen To delete a folder select a folder with Only the folde...

Page 33: ... the status bar at the top of the screen The icons listed in the table below are most common The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Icon Meaning No signal Signal strength Currently accessing SIM or USIM card dual SIM models Roaming outside of normal service area GPRS network connected EDGE network connected...

Page 34: ...rror occurred or caution required Battery power level Lock screen Pressing the Power key turns off the screen and locks it Also the screen turns off and automatically locks if the device is not used for a specified period The screen is locked with Swipe the default screen lock method Press the Power key or the Home key and swipe in any direction to unlock the screen ...

Page 35: ... dots to unlock the screen PIN Enter a PIN with at least four numbers to unlock the screen Password Enter a password with at least four characters numbers or symbols to unlock the screen None Do not set a screen lock method Fingerprints Register your fingerprints to unlock the screen Refer to Fingerprint recognition for more information If the unlock code is forgotten take the device to a Samsung ...

Page 36: ...nd view the details To open the notification panel drag the status bar downwards To close the notification panel swipe upwards on the screen You can use the following functions on the notification panel Single SIM models View more quick setting buttons Launch Settings Tap a notification and perform various actions Clear all notifications Adjust the brightness Quick setting buttons Launch Quick con...

Page 37: ... setting buttons Launch Quick connect SIM and USIM card feature preferences Tap to access the SIM card manager Using quick setting buttons Tap quick setting buttons to activate some features Swipe to the left or right on the buttons area or tap to view more buttons To view more detailed settings tap and hold a button To rearrange buttons tap EDIT tap and hold a button and then drag it to another l...

Page 38: ...an set search categories to search for content in specific search fields Tap MORE Select search locations and select categories Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages create memos and more Text entry is not supported in some languages To enter text you must change the input language to one of the supported languages Break to the next lin...

Page 39: ... types and then select a keyboard layout to use On 3x4 keyboard a key has three or four characters To enter a character tap the corresponding key repeatedly until the desired character appears Additional keyboard functions Tap and hold to use various functions Other icons may appear instead of the icon depending on the last function that was used Enter text by voice Open the keyboard Start or paus...

Page 40: ...in features such as when browsing webpages 1 Tap and hold over a word that you want to look up If the word you want to look up is not selected drag or to select the desired text 2 Tap Dictionary on the options list If a dictionary is not preinstalled on the device tap Manage dictionaries next to a dictionary to download it 3 View the definition in the dictionary pop up window To switch to the full...

Page 41: ...to capture a screenshot while using some apps and features Smart capture You can capture the current screen and scrollable area You can also immediately crop and share the captured screen If this feature is not activated open the Apps screen tap Settings Advanced features Smart capture tap the switch to activate it and then capture a screenshot On the screen you are capturing use one of the follow...

Page 42: ...pp window Closing an app Tap and drag a recent app window to the left or right to close it To close all running apps tap CLOSE ALL Multi window Introduction Multi window lets you run two apps at the same time in the split screen view You can also run multiple apps at the same time in the pop up view Some apps may not support this feature Split screen view Pop up view ...

Page 43: ... recently used apps 2 Swipe upwards or downwards and tap on a recent app window The selected app will launch in the upper window 3 Swipe to the left or right to select another app to launch You can also launch the split screen view by tapping and holding ...

Page 44: ...nd tap the circle between the app windows to access the following options Switch locations between app windows Drag and drop text or copied images from one window to another Tap and hold an item in the selected window and drag it to a location in another window Some apps may not support this feature ...

Page 45: ...en the app windows up or down to adjust the size of the windows Pop up view 1 On the Apps screen launch an app to use in the pop up view 2 Drag down diagonally from either end of the top edge The app screen will appear in the pop up view Minimise the window Close the app Maximise the window Drag and drop content ...

Page 46: ...Samsung without signing in to your account Create your Samsung account with your email address To check the list of services that can be used with your Samsung account visit account samsung com For more information on Samsung accounts open the Apps screen and tap Settings Accounts Samsung account Help Registering your Samsung account Registering a new Samsung account If you do not have a Samsung a...

Page 47: ...ur ID or password You can find your account information when you enter the required information and security code displayed that is on the screen Removing your Samsung account When you remove your registered Samsung account from the device your data such as contacts or events will also be removed 1 On the Apps screen tap Settings Accounts 2 Tap Samsung account and tap the account to remove 3 Tap M...

Page 48: ...can download the app from www samsung com smartswitch Samsung Smart Switch is not supported on some devices or computers Limitations apply Visit www samsung com smartswitch for details Samsung takes copyright seriously Only transfer content that you own or have the right to transfer Transferring data via a USB connection You can connect your previous device to your device with the USB connector an...

Page 49: ...when you are transferring files Doing so may cause data loss or device damage Transferring data with the USB connector increases the battery power consumption Ensure that the battery is fully charged before transferring data If the battery power is low data transfer may be interrupted Transferring data wirelessly Transfer data from your previous device to your device 1 On the previous device downl...

Page 50: ...r visit www samsung com smartswitch to download Smart Switch 2 On the computer launch Smart Switch If your previous device is not a Samsung device back up data to a computer using a program provided by the device s manufacturer Then skip to the fifth step 3 Connect your previous device to the computer using the USB cable 4 On the computer follow the on screen instructions to back up data from the ...

Page 51: ... and then tap USB for file transfer Transferring media files If the computer cannot recognise your device tap Transferring images 3 Tap ALLOW to permit the computer to access your device s data When the computer recognises your device the device will appear in My PC 4 Transfer files between your device and the computer Updating the device The device can be updated to the latest software Updating o...

Page 52: ...ating disconnect all other media devices from the computer Backing up and restoring data Keep your personal information app data and settings safe on your device You can back up your sensitive information to a backup account and access it later You must sign in to your Google or Samsung account to back up or restore data Refer to Samsung account and Accounts for more information Using a Samsung ac...

Page 53: ...tory data reset ensure you back up all important data stored on the device Refer to Backing up and restoring data for more information On the Apps screen tap Settings Backup and reset Factory data reset RESET DEVICE ERASE EVERYTHING The device automatically restarts Quick connect Introduction Quickly search for and connect with nearby devices such as Bluetooth headsets orTVs using the Quick connec...

Page 54: ...from the list and connect to it by following the on screen instructions The next steps may vary depending on the connected device To change your device s visibility setting tap MORE Settings Device visibility and then select an option Sharing content Share content with the connected devices 1 Open the notification panel and tap Quick connect 2 Tap Scan for nearby devices 3 Select a device from the...

Page 55: ...ng on theTV SmartView View your device s content on theTV screen You may need to activate the Screen Mirroring feature on theTV depending on theTV you want to connect If theTV does not support the Screen Mirroring feature use compatible accessories to enable the feature Compatible accessories include HomeSync and an AllShare Cast dongle TV to mobile device WatchTV on your device s screen You can c...

Page 56: ... connection If theTV does not support High bandwidth Digital Content Protection HDCP you cannot view Digital Rights Management DRM protected content on theTV Streaming content on the registeredTV If you register aTV to your device you can more easily connect to theTV while playing content When your device recognises the registeredTV while you are watching content the icon will appear on the device...

Page 57: ...ending on the region or service provider If the recipients have not verified their phone numbers or if their devices do not support the feature a link to the files will be sent to them via text message The link will expire after a certain period SmartView View your device s displayed content on a larger screen via a wireless connection Nearby sharing Share content with nearby devices viaWi Fi Dire...

Page 58: ...e apps to use Make an emergency call Remaining battery power and usage time left Turn on the flash Make a call Send your current location information in a message Browse the Internet Access additional options Sound alarms The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions Deactivating em...

Page 59: ...ap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap MORE Settings Auto update apps and then select an option Play Store Purchase and download apps Tap Play Store on the Apps screen Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it To dow...

Page 60: ... For some apps to operate properly they may need permission to access or use information on your device When you open an app a pop up window may appear and request access to certain features or information Tap ALLOW on the pop up window to grant permissions to the app To view your app permission settings open the Apps screen and tap Settings Applications Application manager Select an app and tap P...

Page 61: ...Apps screen 2 Enter a phone number If the keypad does not appear on the screen tap to open the keypad 3 Single SIM models Tap to make a voice call or tap to make a video call Add the number to the contacts list Preview the phone number Hide the keypad Delete a preceding character Access additional options ...

Page 62: ...t a speed dial number and then select a contact To make a call tap and hold a speed dial number on the keypad For speed dial numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making calls from the locked screen On the locked screen drag outside the large circle ...

Page 63: ...ll When a call comes in drag outside the large circle Rejecting a call When a call comes in drag outside the large circle To send a message when rejecting an incoming call drag the reject message bar upwards To create various rejection messages open the Apps screen tap Phone MORE Settings Call blocking Call reject messages enter a message and then tap Missed calls If a call is missed the icon appe...

Page 64: ... activate the feature Options during calls During a voice call The following actions are available HOLD Hold a call Tap RESUME CALL to retrieve the held call Add call Dial a second call Extra volume Increase the volume Bluetooth Switch to a Bluetooth headset if it is connected to the device Speaker Activate or deactivate the speakerphone When using the speakerphone speak into the microphone at the...

Page 65: ... End the current call Mute Turn off the microphone so that the other party cannot hear you Contacts Introduction Create new contacts or manage contacts on the device Adding contacts Creating contacts manually 1 Tap Contacts on the Apps screen 2 Tap and select a storage location 3 Enter contact information Add an image Add or delete a contact field 4 Tap SAVE ...

Page 66: ...rvices to your device On the Apps screen tap Contacts MORE Settings Import Export contacts IMPORT and select an import option Searching for contacts On the Apps screen tap Contacts Use one of the following search methods Scroll up or down the contacts list Drag a finger along the index at the right side of the contacts list to scroll through it quickly Tap the search field at the top of the contac...

Page 67: ...ap Contacts your profile Profile sharing and then tap the switch to activate it To use this feature your phone number must be verified You can view your contacts updated profile information in Contacts To set additional items to share tap Shared profile info and select items To set a contact group to share your profile with tap Share with and select an option Sharing contacts You can share contact...

Page 68: ...ncur additional charges for sending messages when you are roaming 1 Tap Messages on the Apps screen 2 Tap 3 Add recipients and enter a message Single SIM models Access additional options Enter a message Select contacts from the contacts list Enter emoticons Enter recipients Attach files Send the message ...

Page 69: ...send the message Viewing messages Messages are grouped into message threads by contact You may incur additional charges for receiving messages when you are roaming 1 Tap Messages on the Apps screen 2 On the messages list select a contact 3 View your conversation Blocking unwanted messages Block messages from specific numbers or messages that contain phrases added to your block list 1 Tap Messages ...

Page 70: ...he Apps screen 2 Tap MORE Settings Notifications and then tap the switch to activate it 3 Change the notification settings Notification sound Change the notification sound Vibrate Set the device to vibrate when you receive messages Pop up display Set the device to display messages in pop up windows Preview message Set the device to display message content on the locked screen and in pop up windows...

Page 71: ...ng Internet on the Apps screen 2 Tap the address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen Open the homepage Move to the previously visited page Open the browser s tab manager Access additional options Refresh the current webpage View your bookmarks saved webpages and recent browsing history ...

Page 72: ...u cannot use some features such as screen capture In secret mode the device will change the colour of the toolbars Changing security settings You can change your password or the lock method Tap MORE Settings Privacy Secret mode security Change password To set your registered fingerprint as the lock method along with the password tap the Fingerprints switch to activate it Refer to Fingerprint recog...

Page 73: ...ount If you have more than one email account you can set one as the default account Tap MORE Settings MORE Set default account Sending emails 1 Tap to compose an email 2 Add recipients and enter an email text 3 Tap SEND to send the mail Reading emails When Email is open the device will automatically retrieve new emails To manually retrieve emails swipe downwards on the screen Tap an email on the s...

Page 74: ...places where you may violate other people s privacy Taking photos or recording videos 1 Tap the image on the preview screen where the camera should focus 2 Tap to take a photo or tap to record a video To take a series of photos tap and hold Spread two fingers apart on the screen to zoom in and pinch to zoom out To adjust the brightness of photos or videos tap the screen When the adjustment bar app...

Page 75: ...e that the lens is clean Otherwise the device may not work properly in some modes that require high resolutions The front camera features a wide angle lens Minor distortion may occur in wide angle photos and does not indicate device performance problems The maximum recording time may reduce when you record video at high resolution Launching Camera on the locked screen To quickly take photos launch...

Page 76: ...ated Off HDR mode is deactivated Locking the focus and exposure Strong light dark contrast and the subject being outside the auto focus area may make it difficult to achieve an appropriate exposure Lock the focus or exposure and then take a photo Tap and hold the area to focus the AF AE frame will appear on the area and the focus and exposure setting will be locked The setting remains locked even ...

Page 77: ...ature Tap and drag your finger on the colour temperature bar Select an ISO value This controls camera light sensitivity Low values are for stationary or brightly lit objects Higher values are for fast moving or poorly lit objects However higher ISO settings can result in noise in photos If the shutter speed is set manually you cannot set the ISO setting to Auto Adjust the shutter speed A slow shut...

Page 78: ... exposure area and the focus area If bright light affects the contrast or the subject is outside the auto focus area use this feature to achieve an appropriate exposure You can separate the exposure and focus areas and select the exposure level you want for the subject This feature is only available when you set the shutter speed and the focus to Auto in pro mode 1 On the preview screen tap and ho...

Page 79: ...e preview screen tap MODE Selective focus 2 Tap the image on the preview screen where the camera should focus 3 Tap to take a photo 4 Tap the preview thumbnail 5 Tap and select one of the following Near focus Make the subject stand out and blur the background around the subject Far focus Blur the subject and make the background stand out around the subject Pan focus Make the subject and its backgr...

Page 80: ...ow levels of light or you are taking photos indoors The subject or background has no pattern or consists of a plain colour Panorama Take a series of photos horizontally or vertically and then stitch them together to create a wide scene On the preview screen tap MODE Panorama To take a motion panorama tap On to activate the motion panorama feature To get the best shots using panorama mode follow th...

Page 81: ...save the motion panorama as a video file tap SAVEVIDEO Video Collage Record videos to create a unique video collage You can edit the videos and share them with others 1 On the preview screen tap MODE Video Collage 2 Tap and select a collage type under the screen ratio you want to use To record a video to view it in a slow motion video collage select a collage type under Slow motion collage You can...

Page 82: ...h your live broadcast For more information about theYouTube broadcast feature refer to YouTube s help menu This feature may not be available depending on the region or service provider You may incur additional charges for broadcasting via the mobile network Before you start You must sign into your Google account to use this feature To automatically save your broadcast on your device when it ends o...

Page 83: ...or private tap Settings Privacy 5 Tap Invite and select contacts or manually enter phone numbers When the broadcast starts the video link will be sent to the selected contacts via message The invited contacts can watch the broadcast by tapping the link 6 Tap to start broadcasting To invite more people during your broadcast tap Share and select a sharing method While inviting people your broadcast ...

Page 84: ...n watch the broadcast by tapping the video link they received For public broadcasts viewers can search for your channel name onYouTube Slow motion Record a video for viewing it in slow motion You can specify sections of your videos to be played in slow motion 1 On the preview screen tap MODE Slow motion 2 Tap to start recording 3 When you are finished recording tap to stop 4 On the preview screen ...

Page 85: ...ayed 5 Drag to select the area of the video to be played in slow motion To set a slow motion section more precisely tap and hold and then drag your finger to the left or right to move through the section frame by frame Slow motion section End bracket Start bracket 6 Tap the slow motion section and use the following options Divide the section into two parts Delete one of the divided section 1 8 Cha...

Page 86: ...e a subject in the centre of the preview screen and tap 3 Move the device around the subject slowly in one direction to take more photos When the arrow becomes completely yellow or when you stop circling the subject the device will automatically stop taking photos Viewing virtual shot photos 1 On the preview screen tap the preview thumbnail 2 Tap 3 Drag your finger left or right on the screen or s...

Page 87: ...w screen tap MODE Food 2 Tap the screen and drag the circular frame over the area to highlight The area outside the circular frame will be blurred To resize the circular frame drag a corner of the frame 3 Tap and drag the adjustment bar to adjust the colour tone 4 Tap to take a photo ...

Page 88: ... tap MODE Hyperlapse 2 Tap and select a frame rate option If you set the frame rate to Auto the device will automatically adjust the frame rate according to the changing rate of the scene 3 Tap to start recording 4 Tap to finish recording 5 On the preview screen tap the preview thumbnail and tap to view the video Selfie Take self portraits with the front camera You can preview various beauty effec...

Page 89: ...ntdown timer will appear When the time is up the device will take a photo To use various shooting options for the front camera tap Shooting methods front and then tap the switches to activate them Using the selfie flash When taking self portraits with the front camera in low light situations the touchscreen can serve as a flash On the preview screen tap repeatedly until you reach On When you take ...

Page 90: ...t To set the location of the spot to highlight or to adjust the brightness drag the adjustment bar towards the desired level Slim Face Adjust the face shape and make your face appear slimmer Large eyes Make your eyes appear bigger Shape correction When your face is at the edges of the preview screen it will appear distorted Enable this option to correct your face shape After shape correction the b...

Page 91: ...el the device left and then right or vice versa to take a wide self portrait The device will take additional photos when the white frame moves to each end of the viewfinder window Make sure to keep the white frame inside the viewfinder window The subjects should remain still while taking wide self portraits The top and bottom parts of the image displayed on the preview screen may be cut out of the...

Page 92: ...the focused areas focuses on the centre within the frame Select a metering method This determines how light values are calculated Centre weighted uses the light in the centre portion of the shot to calculate the exposure of the shot Spot uses the light in a concentrated centre area of the shot to calculate the exposure of the shot Matrix averages the entire scene Create motion panorama photos that...

Page 93: ...e a moment you might have missed To view the video tap the preview thumbnail and tap To capture a still image from the video clip tap the screen to stop playback and tap CAPTURE Save pictures as previewed Invert the image to create a mirror image of the original scene when taking photos with the front camera Tracking AF Set the device to track and automatically focus on a selected subject When you...

Page 94: ...et the device to show photos after capturing them Quick launch Set the device to launch the camera by pressing the Home key twice quickly Save as RAW file Set the device to save photos as uncompressed RAW files DNG file format in pro mode RAW files retain all of a photo s data for the best image quality but they will take up more memory To view RAW files an image viewer app is required When using ...

Page 95: ...evice Viewing images 1 Tap Gallery on the Apps screen 2 Select an image Access additional options Move to the previous screen Automatically adjust the image Share the image with others Delete the image Modify the image Add the image to favourites To hide or show the menus tap the screen ...

Page 96: ...d to fast forward Access additional options Switch to the pop up video player Pause and resume playback Adjust the volume Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume To rewind or fast forward swipe to the left or right on the playback screen Deleting images ...

Page 97: ...rted by event To manually create event albums tap and select photos or videos to add 2 Select an event album to share 3 Tap and select contacts When your contacts accept the share request the event album will be shared and more photos and videos can be added to the event album by your contacts To use this feature your phone number must be verified You may incur additional charges when sharing file...

Page 98: ...ungpay Alternatively open the Apps screen and tap Samsung Pay More Help This app s availability and supported features may vary depending on the region or service provider The procedures for the initial setup and card registration may vary depending on the region or service provider Before you start To use this feature you must sign in to your Samsung account and register your fingerprints For mor...

Page 99: ...ister your fingerprint to use when making payments 5 Create a PIN to use when making payments This PIN will be used to verify various actions in Samsung Pay such as making payments and unlocking the app Registering cards You can easily register cards by capturing their images with the camera You can check the cards that support this feature from the Samsung Pay website www samsung com samsungpay O...

Page 100: ...00 Making payments 1 Tap and hold a card image at the bottom of the screen and drag it upwards Alternatively tap Samsung Pay on the Apps screen 2 On the cards list swipe to the left or right and select a card to use ...

Page 101: ...Follow the on screen instructions to complete payment cancellation Changing the Samsung Pay settings On the Samsung Pay screen tap More Settings Select the screen where the card image will appear to activate Samsung Pay on the Home screen or locked screen or when the screen is turned off Samsung Gear Samsung Gear is an app that allows you to manage your Gear wearable device When you connect your d...

Page 102: ...easy access You can set the device to game mode to play games more easily Access the Game Launcher settings A list of downloaded games Mute and hide all notifications during games Reduce the battery usage for playing games Turn on or off the GameTools icon View game videos fromYouTube View a list of the most popular games for Galaxy users ...

Page 103: ...you cannot see your games tap Tap here to add unlisted games Removing a game from Game Launcher Tap and hold a game and drag it to Remove at the top of the screen Activating game power saving mode When you activate game power saving mode the device will lower games resolution and frame rate to reduce battery consumption On the Apps screen tap Game Launcher Save power during game Select one of the ...

Page 104: ...ld and drag it to Remove at the top of the screen Capture screenshots Record your game session Minimise the game screen Lock the Recents and Back keys Access the GameTools settings Mute notification sounds and display only notifications for incoming calls and emergency alerts GameTools icon Blocking notifications during games Tap to mute notification sounds and display only notifications for incom...

Page 105: ... screen 2 Tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 3 Enter event details Select a calendar to use or sync with Attach a map showing the location of the event Enter the location of the event Enter a title Set a start and end date for the event Add more details Set an alarm 4 Tap SAVE to save the event ...

Page 106: ... sync with open the Apps screen and tap S Planner MORE Manage calendars Add account Then select an account to sync with and sign in When an account is added it will appear on the list S Health Introduction S Health helps you manage your wellness and fitness Set fitness goals check your progress and keep track of your overall wellness and fitness Starting S Health When running this app for the firs...

Page 107: ...rammes To add trackers goals or programmes to the S Health screen tap MORE Manage items and then select items under the TRACKERS GOALS or PROGRAMMES tab GOALS Set your daily fitness goals and view your progress PROGRAMMES Use customisable exercise programmes TRACKERS Monitor your activities food intake and body measurements To access more information about S Health functions tap MORE Settings Help...

Page 108: ...tion may be stored until the completion of such purposes You can delete personal data stored by S Health by using the Reset data option in the Settings menu To delete any data you have shared with social networks or transferred to storage devices you must delete them separately You may share and or sync your data with additional Samsung services or compatible third party services that you select a...

Page 109: ... Voice wake up Change wake up command START and then follow the on screen instructions To set the device to launch SVoice using the wake up command while the device is locked tap and tap the Wake up in secured lock switch to activate it Using SVoice 1 Say the preset wake up command Alternatively on the Apps screen tap Samsung SVoice When SVoice is launched the device begins voice recognition This ...

Page 110: ... for a specified period Tips for better voice recognition Speak clearly Speak in quiet places Do not use offensive or slang words Avoid speaking in dialectal accents The device may not recognise your commands or may perform unwanted commands depending on your surroundings or how you speak Setting the language On the Apps screen tap Samsung SVoice Language and then select a language The selected la...

Page 111: ...rt your voice to text and distinguish between sound sources Making voice recordings 1 On the Apps screen tap Samsung Voice Recorder 2 Tap to start recording Speak into the microphone Tap to pause recording While making a voice recording tap BOOKMARK to insert a bookmark Change the recording mode Start recording 3 Tap SAVE to finish recording ...

Page 112: ... speak loudly and clearly in a quiet place If the voice memo system language does not match the language you are speaking the device will not recognise your voice Before using this feature tap the current language to set the voice memo system language Playing selected voice recordings When you review interview recordings you can mute or unmute certain sound sources in the recording 1 On the Apps s...

Page 113: ...them by category On the Apps screen tap Memo Composing memos Tap on the memos list and enter a memo While composing a memo use the following options Category Create or set a category Tasks Add tick boxes at the beginning of each row to create a list of tasks Image Insert images Drawing Write or draw memos to insert You can select pen thickness and colour Voice Make a voice recording to insert To s...

Page 114: ... alarm options tap OPTIONS set alarm options and then tap SAVE To activate or deactivate alarms tap the clock icon next to the alarm in the alarms list Stopping alarms Tap DISMISS to stop an alarm If you have previously enabled the snooze option tap SNOOZE to repeat the alarm after a specified length of time Deleting alarms Tap on an alarm in the list of alarms World clock On the Apps screen tap C...

Page 115: ...and then tap START To open the keypad to enter the duration tap the duration input field 3 Tap DISMISS when the timer goes off Calculator Perform simple or complex calculations Tap Calculator on the Apps screen Rotate the device to landscape orientation to display the scientific calculator If Auto rotate is disabled tap to display the scientific calculator To see the calculation history tap HISTOR...

Page 116: ...Search for information and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search for locations and view location information for various places Play Music Discover listen to and share music on your device You can upload music collections stored on your device to the cloud and access them later Play Movies TV Download videos to watch from...

Page 117: ...dit all your photos and videos from various sources in one place Hangouts Chat with your friends individually or in groups and use images emoticons and video calls while you are chatting Google Search quickly for items on the Internet or your device ...

Page 118: ... Connecting to aWi Fi network Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Your device uses a non harmonised frequency and is intended for use in all European countries TheWLAN can be operated in the EU without restriction indoors but cannot be operated outdoors Turn offWi Fi to save the battery when not in use 1 On the Settings screen tap...

Page 119: ...ia aWi Fi network without requiring an access point 1 On the Settings screen tap Wi Fi and then tap the switch to activate it 2 Tap Wi Fi Direct The detected devices are listed If the device you want to connect to is not in the list request that the device turns on its Wi Fi Direct feature 3 Select a device to connect to The devices will be connected when the other device accepts theWi Fi Direct c...

Page 120: ...nge data or media files with other Bluetooth enabled devices Samsung is not responsible for the loss interception or misuse of data sent or received via Bluetooth Always ensure that you share and receive data with devices that are trusted and properly secured If there are obstacles between the devices the operating distance may be reduced Some devices especially those that are not tested or approv...

Page 121: ...be connected when the other device accepts the Bluetooth connection request Sending and receiving data Many apps support data transfer via Bluetooth You can share data such as contacts or media files with other Bluetooth devices The following actions are an example of sending an image to another device 1 Tap Gallery on the Apps screen 2 Select an image 3 Tap Share Bluetooth and then select a devic...

Page 122: ...mobile hotspot to share the device s mobile data connection with other devices when the network connection is not available Connections can be made viaWi Fi USB or Bluetooth On the Settings screen tap Mobile hotspot and tethering You may incur additional charges when using this feature Mobile hotspot Use the mobile hotspot to share the device s mobile data connection with computers or other device...

Page 123: ...en enter a password and tap SAVE 3 On the other device s screen search for and select your device from theWi Fi networks list 4 On the connected device use the device s mobile data connection to access the Internet Data usage Keep track of your data usage amount and customise the settings for the limitation On the Settings screen tap Data usage Mobile data Set the device to use data connections on...

Page 124: ...rt you when the warning level is reached SIM card manager dual SIM models Activate your SIM or USIM cards and customise the SIM card settings Refer to Using dual SIM or USIM cards dual SIM models for more information On the Settings screen tap SIM card manager Voice call Select a SIM or USIM card for voice calls Text messages Select a SIM or USIM for messaging Mobile data Select a SIM or USIM card...

Page 125: ... and manually register a network NFC and payment Introduction Your device allows you to read near field communication NFC tags that contain information about products You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps The device contains a built in NFC antenna Handle the device carefully to avoid damaging the NFC antenna ...

Page 126: ... make payments you must register for the mobile payment service To register or get more information about the service contact your service provider 1 On the Settings screen tap NFC and payment and then tap the switch to activate it 2 Touch the NFC antenna area on the back of your device to the NFC card reader To set the default payment app open the Settings screen and tap NFC and payment Tap and p...

Page 127: ...and payment and then tap the switch to activate it 2 Tap Android Beam and tap the switch to activate it 3 Select an item and touch the other device s NFC antenna to your device s NFC antenna 4 When Touch to beam appears on the screen tap your device s screen to send the item If both devices try to send data simultaneously the file transfer may fail ...

Page 128: ...nit monitor Refer to MirrorLink for more information Download booster Set the device to download files larger than 30 MB faster viaWi Fi and mobile networks simultaneously Refer to Download booster for more information VPN Set up and connect to virtual private networks VPNs Printing Configure settings for printer plug ins installed on the device You can connect the device to a printer viaWi Fi orW...

Page 129: ... your device s MirrorLink apps on the vehicle s head unit monitor On the Settings screen tap More connection settings MirrorLink Your device is compatible with vehicles that support MirrorLink version 1 1 or higher Connecting your device to a vehicle via MirrorLink When using this feature for the first time connect the device to aWi Fi or mobile network 1 Pair your device with a vehicle via Blueto...

Page 130: ...ceeds a set temperature the feature will turn off If network signals are unstable the speed and performance of this feature may be affected If theWi Fi and mobile network connections have significantly different data transfer speeds the device may use only the fastest connection This feature supports HypertextTransmission Protocol HTTP 1 1 and Hypertext Transmission Protocol Secure HTTPS The featu...

Page 131: ... devices with low battery levels conserve battery power by activating power saving features The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions You cannot receive notifications from apps that use power saving mode Managing the battery To save battery power by setting whether to optimise t...

Page 132: ... up your device by reducing the amount of RAM you are using tap END ALL to close all background apps Device security Check the device s security status This feature scans your device for malware On the Settings screen tap Smart Manager Device security Applications Manage the device s apps and change their settings On the Settings screen tap Applications Application manager View and manage the apps...

Page 133: ... sounds Select a default notification sound You can also change the notification settings for each app Touch sounds Set the device to sound when you select an app or option on the touchscreen Screen lock sounds Set the device to sound when you lock or unlock the touchscreen Charging sounds Set the device to sound when it is connected to a charger Vibration feedback Set the device to vibrate when y...

Page 134: ... Hide on lock screen Hide notifications from the selected app when the device is locked Hide content on lock screen Hide the content of notifications from the selected app when the device is locked More settings Customise additional notification settings for the selected app Do not disturb Set the device to mute incoming calls and notification sounds except for allowed exceptions On the Settings s...

Page 135: ...e you are looking at the display Always on display Set the device to display an image or information while the screen is turned off Refer to Always on display for more information Screen mode Change the screen mode to adjust the display s colour and contrast LED indicator Set the device to turn on the LED indicator while the battery is charging when you have notifications or when you make voice re...

Page 136: ...is feature will be deactivated when the battery power drops below 5 Advanced features Activate advanced features and change the settings that control them On the Settings screen tap Advanced features Excessive shaking or impact to the device may cause unintended input for some features Games Activate the Game Launcher and GameTools icon and manage useful features while you play games Refer to Game...

Page 137: ...possible to capture a screenshot while using some apps and features Direct call Set the device to make a voice call by picking up and holding the device near your ear while viewing call message or contact details Smart alert Set the device to alert you if you have missed calls or new messages when you pick up the device This feature may not work if the screen is turned on or the device is not on a...

Page 138: ...mation On the Settings screen tap Home screen Lock screen and security Options Change the settings for securing the device and the SIM or USIM card On the Settings screen tap Lock screen and security The available options may vary depending on the screen lock method selected Screen lock type Change the screen lock method Info and app shortcuts Change settings for the items displayed on the locked ...

Page 139: ...device You can set whether your device s data will be decrypted automatically or whether an unlock code is required It is not possible to back up or restore data when it is encrypted If you enter the unlock code incorrectly several times in a row and reach the attempt limit your device will perform a factory data reset Encrypt SD card Set the device to encrypt files on a memory card If you reset y...

Page 140: ...of the following conditions that may affect the feature s performance The Home key contains a fingerprint recognition sensor Ensure that the Home key is not scratched or damaged by metal objects such as coins keys and necklaces The screen protector supplied with the device may cause the fingerprint recognition sensor to malfunction Remove the screen protector to improve fingerprint sensitivity Ens...

Page 141: ...gerprint lock pop up window appears tap ENABLE to use your fingerprint to unlock the screen Deleting fingerprints You can delete registered fingerprints 1 On the Settings screen tap Lock screen and security Fingerprints 2 Unlock the screen using the preset screen lock method 3 Tap EDIT 4 Tick fingerprints to delete and tap REMOVE Verifying the Samsung account password Use fingerprints to verify yo...

Page 142: ...g the preset screen lock method 3 Tap the Web sign in switch to activate it 4 Open a webpage that you want to sign in to with a fingerprint 5 Enter your user name and password and then tap the webpage s sign in button 6 Tick Sign in using your fingerprints and tap REMEMBER You can use your fingerprint to verify your account and password to sign in to the webpage Using fingerprints with Samsung Pay...

Page 143: ...y and safety Location Change settings for location information permissions App permissions View the list of features and apps that have permission to use them You can also edit the permission settings Refer to Setting app permissions for more information Private mode Activate private mode to prevent others from accessing your personal content Refer to Private mode for more information Report diagn...

Page 144: ... the on screen instructions to enter the preset private mode access code Private mode is activated and the icon appears on the status bar You can view and access the hidden items only when private mode is activated To hide items stored in the private folder deactivate private mode Hiding content 1 On the Apps screen launch an app to hide items 2 Select an item and tap MORE Move to Private If priva...

Page 145: ...hen tick items to unhide 2 Tap MORE Remove from Private 3 Select a folder to move the items to and then tap DONE The items will be moved to the selected folder Automatically deactivating private mode You can set the device to automatically deactivate private mode each time the screen turns off 1 On the Settings screen tap Privacy and safety Private mode and then tap the switch to activate it 2 Fol...

Page 146: ...instructions to add emergency contacts if you have not already done so To send help messages with audio recordings or photos tap the Attach audio recording or Attach pictures switch to activate it The Attach pictures option may not be available depending on the region or service provider Adding emergency contacts On the Settings screen tap Privacy and safety Send SOS messages Send messages to ADD ...

Page 147: ...g to standard mode Swipe to the left on the Home screen and tap Settings Easy mode Standard mode DONE Managing shortcuts To add a shortcut to an app to the Home screen swipe to the left tap and then select an app To add a shortcut to a contact on the Home screen swipe to the right and tap To delete a shortcut from the Home screen tap EDIT and select an app or contact with Accessibility Configure v...

Page 148: ...c Removing accounts On the Settings screen tap Accounts select an account name select the account to remove and then tap MORE Remove account Backup and reset Change the settings for managing settings and data On the Settings screen tap Backup and reset Open Smart Switch Launch Smart Switch and transfer data from your previous device Refer toTransferring data from your previous device for more info...

Page 149: ...ion settings to the factory default settings Factory data reset Return the device to the factory default settings and delete all data Language and input Select device languages and change settings such as keyboards and voice input types Some options may not be available depending on the selected language On the Settings screen tap Language and input Language Select a display language for all menus...

Page 150: ...ng Save battery power by optimising the battery usage for each app Percentage on status bar Set the device to display the remaining battery life Fast cable charging Set whether to use the fast cable charging feature to charge your device quickly Fast wireless charging Set whether to use the fast wireless charging feature When this feature is activated noise may occur from the wireless charger Deac...

Page 151: ...time Automatically update the time and date when moving across time zones When this feature is deactivated you can manually set the date time and time zone Use 24 hour format Display time in 24 hour format User manual View help information to learn how to use the device and apps or configure important settings On the Settings screen tap User manual About device Access device information edit the d...

Page 152: ...sibility Using the Home key to open accessibility menus On the Apps screen tap Settings Accessibility Direct access and then tap the switch to activate it Then select an accessibility menu to open when you press the Home key three times quickly You can access the following accessibility menus Accessibility Voice Assistant Universal switch Magnifier window Negative colours Greyscale Colour adjustme...

Page 153: ...tures are not available while you are usingVoice Assistant Controlling the screen with finger gestures You can use various finger gestures to control the screen while you are usingVoice Assistant One finger gestures Tapping Read aloud the item under your finger To explore the screen place a finger on the screen and move it on the screen Tapping twice Open the selected item While selected items are...

Page 154: ...INGS Status bar information Double tapping and holding the screen Enable or disable text selection mode Swiping to the left Move to the next page In text selection mode cut the selected text Swiping to the right Return to the previous page In text selection mode paste the copied text Swiping upwards Scroll down the list In text selection mode copy the selected text Swiping downwards Scroll up the ...

Page 155: ... Apps screen and tap Settings Accessibility Vision Voice Assistant SETTINGS Manage customised labels Configuring settings forVoice Assistant Configure settings forVoice Assistant for your convenience On the Apps screen tap Settings Accessibility Vision Voice Assistant SETTINGS Speech volume Select the volume level for voice feedback Speech rate Select a speed for voice feedback Pitch changes Set t...

Page 156: ... the square cursor that appears when you tap items Back and Recents key feedback Set the device to provide voice feedback when you tap or once Double tap or to use the keys Quick menu Select contextual menu options to display when you swipe to the left or right with three fingers Manage customised labels Manage the labels you added Status bar information Select items to read aloud when you tap the...

Page 157: ...yboard To display the keyboard tap the text input field and then tap anywhere on the screen twice quickly To activate the rapid key input feature open the Apps screen tap Settings Accessibility Vision and then tap the Rapid key input switch to activate it When you touch the keyboard with your finger the device reads aloud the character keys under your finger When you hear the character you want re...

Page 158: ...ecording tap DONE to stop 4 Hold the back of your device over the voice label The information in the voice recording will be written to the voice label Changing the font size Change the font size displayed on the screen On the Apps screen tap Settings Accessibility Vision Font size To use larger font sizes tap the Larger font sizes switch to activate it and drag the adjustment bar to change the fo...

Page 159: ...e screen Drag the magnifier to where you want to zoom in on the screen Magnifying the screen Magnify the screen and zoom in on a specific area On the Apps screen tap Settings Accessibility Vision Magnification gestures and then tap the switch to activate it Zooming in and out Quickly tap the screen three times to zoom in on a specific area Quickly tap the screen three times again to return to the ...

Page 160: ...culty in distinguishing colours The device changes the colours into more recognisable colours On the Apps screen tap Settings Accessibility Vision Colour adjustment and then tap the switch to activate it Follow the on screen instructions to complete the colour adjustment procedure Hearing Sound detectors Set the device to vibrate when it detects your doorbell or a baby crying While you are using v...

Page 161: ... log Setting flash notification Set the flash to blink when an alarm sounds or when you have notifications such as incoming calls and new messages On the Apps screen tap Settings Accessibility Hearing and then tap the Flash notification switch to activate it Turning off all sounds Set the device to mute all device sounds such as media sounds and the caller s voice during a call On the Apps screen ...

Page 162: ...reen tap Settings Accessibility Hearing and then tap the Mono audio switch to activate it Dexterity and interaction Universal switch You can control the touchscreen by connecting an external switch by tapping the screen or by using head movements and face gestures On the Apps screen tap Settings Accessibility Dexterity and interaction Universal switch and then tap the switch to activate it If the ...

Page 163: ...assistive shortcut icon appears as a floating icon for easy access to the assistive menus from any screen When you tap the assistive shortcut icon the icon expands slightly and the assistive menus appear on the icon Tap the up or down arrow to move to other panels or swipe upwards or downwards to select other menus Using the cursor On the assistive menu tap Cursor You can control the screen using ...

Page 164: ...ing a key When you use this feature place the device on a flat surface with the screen facing upwards or hold the device securely to prevent it from moving On the Apps screen tap Settings Accessibility Dexterity and interaction Easy screen turn on and then tap the switch to activate it Tap and hold delay Set the recognition time for tapping and holding the screen On the Apps screen tap Settings Ac...

Page 165: ...irection lock Create a directional combination to unlock the screen 1 On the Apps screen tap Settings Accessibility Direction lock and tap the switch to activate it 2 Drag your finger up down left or right more than four times and then tap CONTINUE 3 Draw the direction combination again to verify it and tap CONFIRM Notification reminder Set the device to alert you to notifications that you have no...

Page 166: ...On the Apps screen tap Settings Accessibility Manage accessibility Import Export Export to My Files Importing an accessibility settings file Import an accessibility settings file and update the current settings On the Apps screen tap Settings Accessibility Manage accessibility Import Export Import from My Files Select a file to import and tap DONE The accessibility settings will be updated accordi...

Page 167: ...M or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signal...

Page 168: ...ed or damaged visit a Samsung Service Centre Your device freezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power k...

Page 169: ...nnected Sound echoes during a call Adjust the volume by pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service provi...

Page 170: ...quire more power or use apps on your device for an extended period of time your device may feel hot to the touch This is normal and should not affect your device s lifespan or performance If the device overheats or feels hot for a prolonged period do not use it for a while If the device continues to overheat contact a Samsung Service Centre Error messages appear when launching the camera Your devi...

Page 171: ... supported by the device If a file format is not supported such as DivX or AC3 install an app that supports it To confirm the file formats that your device supports visit www samsung com Your device supports photos and videos captured with the device Photos and videos captured by other devices may not work properly Your device supports multimedia files that are authorised by your network service p...

Page 172: ...work to find your current location in these situations Data stored in the device has been lost Always make backup copies of all important data stored in the device Otherwise you cannot restore data if it is corrupted or lost Samsung is not responsible for the loss of data stored in the device A small gap appears around the outside of the device case This gap is a necessary manufacturing feature an...

Page 173: ...from failure to precisely follow these warnings and instructions other than death or personal injury caused by Samsung s negligence 1 Remove the tray from the device 2 To soften the adhesive that holds the back cover to the main device the device must be warmed to a controlled level using a dedicated temperature controlled chamber Attach a suction pad removal tool to the lower end of the back cove...

Page 174: ... storing in any information storage and retrieval system without the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance All o...

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