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www.samsung.com

USER MANUAL

English. 08/2022. Rev.1.1

SM-F721B

Summary of Contents for SM-F721B

Page 1: ...www samsung com USER MANUAL English 08 2022 Rev 1 1 SM F721B ...

Page 2: ...ernet 48 Camera 66 Gallery 70 AR Zone 76 Bixby 78 BixbyVision 79 Bixby Routines 81 Multi window Using multiple apps at once 84 SamsungWallet 86 Samsung Pay 88 Samsung Health 89 Samsung Notes 90 Samsung Members 90 Samsung Kids 91 Samsung Global Goals 91 SamsungTV Plus 91 Galaxy Shop 91 GalaxyWearable 92 Calendar 93 Reminder Receiving notifications for to do items 94 Voice Recorder 95 My Files Check...

Page 3: ...es 149 Maintaining water resistance 150 Device overheating situations and solutions Settings 104 Introduction 104 Samsung account 104 Connections 106 Wi Fi 107 Bluetooth 108 NFC and contactless payments 110 Data saver 110 Mobile data only apps 110 Mobile Hotspot 111 More connection settings 112 Sounds and vibration 113 Sound quality and effects 113 Separate app sound 114 Notifications 114 Display ...

Page 4: ...Table of Contents 4 Appendix 153 Accessibility 167 Troubleshooting 172 Removing the battery ...

Page 5: ...ont camera Volume key Side key Fingerprint recognition sensor SIM card tray Front camera Microphone Volume key Side key Fingerprint recognition sensor Main screen Proximity Light sensor Earphone jack Multipurpose jack USBType C Speaker SIM card tray ...

Page 6: ...Getting started 6 Rear camera NFC antenna Wireless charging coil Main antenna Speaker Microphone GPS antenna Cover screen Rear camera Flash ...

Page 7: ...s a chance that another object could scratch or puncture the screen or cause screen damage Do not press the screen or the front camera lens with a hard or sharp object such as a pen or fingernail Doing so may result in damage to device such as scratches dents or screen damage Do not apply excessive pressure to the area where the screen folds Doing so may result in screen damage Do not unfold the d...

Page 8: ... and result in black bruise like spots or colourful dots on the screen It could also damage the area where the screen folds by causing internal cracking You may notice a crease at the centre of the Main screen This is a normal characteristic of the device Connectivity problems and battery drain may occur in the following situations If you attach metallic stickers on the antenna area of the device ...

Page 9: ...Down key Press simultaneously to capture a screenshot Press and hold simultaneously to turn off the device Setting the Side key Select an app or feature to launch by pressing the Side key twice or pressing and holding the Side key Launch the Settings app tap Advanced features Side key and then select an option you want Soft buttons Back button Home button Recents button When you turn on the screen...

Page 10: ... battery Place the centre of the device s back on the centre of the wireless charger to charge the battery After fully charging disconnect the device from the wireless charger The estimated charging time will appear on the notification panel The actual charging time assumes that the device is not in use and it may vary depending on the charging conditions Wireless charging may not work smoothly de...

Page 11: ...ed between the back of the device and the device cover Do not place the device on the wireless charger when conductive materials such as metal objects and magnets are placed between the device and the wireless charger If you use the wireless charger in areas with weak network signals you may lose network reception Use Samsung approved wireless chargers If you use other wireless chargers the batter...

Page 12: ...tically at the preset time using Bixby Routines When the fast wireless charging feature turns off the charger s fan noise and the indicator light will be reduced Wireless power sharing You can charge another device with your device s battery You can still charge another device even while charging your device Depending on the type of accessories or cover being used theWireless power sharing feature...

Page 13: ...ce may be less than the amount shared to it by your device If you charge the other device while charging your device the charging speed may decrease or the device may not charge properly depending on the charger type The charging speed or efficiency may vary depending on the device s condition or the surrounding environment Setting the limit for power sharing You can set the device to stop power s...

Page 14: ...er that guarantees the charging performance If the battery is completely discharged the device cannot be turned on immediately when the charger is connected Allow a depleted battery to charge for a few minutes before turning on the device If you use multiple apps at once network apps or apps that need a connection to another device the battery will drain quickly To avoid losing power during a data...

Page 15: ...he tray to loosen the tray 2 Pull out the tray gently from the tray slot 3 Place the SIM or USIM card on the tray with the gold coloured contacts facing downwards and gently press the SIM or USIM card into the tray to secure it 4 Insert the tray back into the tray slot Use only a nano SIM card Use caution not to lose or let others use the SIM or USIM card Samsung is not responsible for any damages...

Page 16: ...e SIM card settings eSIMs Activate the eSIM Preferred SIM card Select to use specific SIM cards for some features such as voice calls when two cards are activated Data switching Set the device to use another SIM card for data services if the preferred SIM card cannot connect to the network You may incur additional charges when using this feature More SIM card settings Customise the call or eSIM se...

Page 17: ...mption Some apps and functions will be restricted In emergency mode you can make an emergency call send your current location information to others sound an emergency alarm and more To activate emergency mode press and hold the Side key and theVolume Down key simultaneously and then tap Emergency mode Alternatively open the notification panel swipe downwards and then tap Emergency mode To deactiva...

Page 18: ...g account If you do not have a Samsung account tap Create account Finding your ID and resetting your password If you forget your Samsung account ID or password tap Find ID or Forgot password on the Samsung account sign in screen You can find your ID or reset your password after you enter the required information Signing out of your Samsung account When you sign out of your Samsung account your dat...

Page 19: ...d the previous device using your device s USB cable A USB connector may be needed depending on the previous device 2 When the app selection pop up window appears tap Smart Switch Receive data 3 In the previous device tap Allow If you do not have the app download it from Galaxy Store or Play Store Your device will recognise the previous device and a list of data you can transfer will appear 4 On yo...

Page 20: ...ing backup data from a computer Transfer data between your device and a computer You must download the Smart Switch computer version app from www samsung com smartswitch Back up data from your previous device to a computer and import the data to your device 1 On the computer visit www samsung com smartswitch to download Smart Switch 2 On the computer launch Smart Switch If your previous device is ...

Page 21: ...ou fully fold the device you can view information such as the clock or notifications on the Cover screen Main screen Cover screen Using the Cover screen You can view the time and date on the Cover screen without unfolding the device If the Cover screen is off press the Side button or double tap the screen To edit the Cover screen launch the Settings app and tap Cover screen ...

Page 22: ...f the screen to send a reply or return a call To view the notification details tap Open app and unfold the device The app will launch immediately and the notification can then be checked If the screen is locked you must unlock it after tapping Open app to view the notification details Using widgets With the widgets on the Cover screen you can use certain apps and useful features such as the music ...

Page 23: ...he device is folded 1 Press the Side key twice quickly to launch the Camera app 2 To change the shooting mode swipe to the left or right on the preview screen 3 Face the rear camera 4 Show your palm to the camera or press theVolume key to take a selfie or record a video Answering or rejecting calls When a call comes in drag to the right to answer the call To reject the call drag to the left To sen...

Page 24: ... on the screen Do not allow the touchscreen to come into contact with other electrical devices Electrostatic discharges can cause the touchscreen to malfunction To avoid damaging the touchscreen do not tap it with anything sharp or apply excessive pressure to it with your fingertips It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doing so may resu...

Page 25: ...pps Home Tap to return to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar Launch the Settings app tap Display Navigation bar and then tap Swipe gestures under Navigation type The navigation bar will be hidden and the gesture hints will appear Tap...

Page 26: ...wipe upwards to open the Apps screen To return to the Home screen swipe upwards or downwards on the Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen Finder Favourite apps If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area tap Settings and then tap the Show Apps button...

Page 27: ...vice s theme Visual elements of interface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Select a widget and tap Add The widget will be added on the Home screen Settings Configure settings for the Home screen such as the screen layout ...

Page 28: ...shortcut to an app on the Home screen tap and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts area at the bottom of the Home screen Creating folders Create folders and gather similar apps to quickly access and launch apps On the Home screen or the Apps screen tap and hold an app ...

Page 29: ...deleted The folder s apps will be relocated to the Apps screen Edge panel You can quickly access your favourite apps and features from the Edge panels Drag the Edge panel handle towards the centre of the screen If the Edge panel handle is not visible launch the Settings app tap Display and then tap the Edge panels switch to activate it Edge panel handle Edge panel Edge panel settings ...

Page 30: ...ct your personal information by preventing others from accessing your device After setting the screen lock method the device will require an unlock code whenever unlocking it You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit Launch the Settings app tap Lock screen Secure lock settings unlock the scree...

Page 31: ...text or multimedia message Alarm activated Mute mode Vibration mode Flight mode activated Error occurred or caution required Battery charging Battery power level The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Some indicator icons appear only when you open the notification panel The indicator icons may appear differ...

Page 32: ...ing functions on the notification panel Control connected nearby devices and SmartThings devices and scenes Clear all notifications Launch Settings Access the notification settings Quick setting buttons Control media on your device and connected nearby devices View the notification details and perform various actions Using quick setting buttons Tap quick setting buttons to activate certain feature...

Page 33: ...the Media feature 1 Open the notification panel and tap Media output 2 Tap the icons on the controller to control the playback Controlling nearby devices Launch quickly and take control of nearby connected devices and frequently used SmartThings devices and scenes on the notification panel 1 Open the notification panel and tap Device control Nearby connected devices and SmartThings devices and sce...

Page 34: ...yout of some apps will automatically change For example when using the Camera app the shooting options at the top of the screen will go down for easier control Refer to Using the camera with the device folded Flex mode for more information The device will recognise its status as being either fully folded or unfolded based on the angle that it reaches when unfolded Changing the screen layout is onl...

Page 35: ...atures Motions and gestures and then tap the Palm swipe to capture switch to activate it After capturing a screenshot use the following options on the toolbar at the bottom of the screen Capture the current content and the hidden content on an elongated page such as a webpage When you tap the screen will automatically scroll down and more content will be captured Write or draw on the screenshot or...

Page 36: ...recording the video tap You can view the video in Gallery To change the screen recorder settings launch the Settings app and tap Advanced features Screenshots and screen recorder Entering text Keyboard layout A keyboard appears automatically when you enter text Break to the next line Delete a preceding character Enter symbols Enter uppercase For all caps tap it twice Additional keyboard functions ...

Page 37: ...3 x 4 keyboard a key has three or four characters To enter a character tap the corresponding key repeatedly until the desired character appears Additional keyboard functions Enter emojis stickers and more You can also enter your emoji stickers that look like you Refer to Using your AR emoji stickers in chats for more information Add an item from the clipboard Switch to one handed operation mode En...

Page 38: ...nding on the service provider or model Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inserted and tap Paste To paste text that you have previously copied tap Clipboard and select the text ...

Page 39: ... an option Play Store Purchase and download apps Launch the Play Store app Browse apps by category or search for apps by keyword To change the auto update settings tap your account icon tap Settings Network preferences Auto update apps and then select an option Managing apps Uninstalling or disabling apps Tap and hold an app and select an option Uninstall Uninstall downloaded apps Disable Disable ...

Page 40: ...iew or change app permission settings by permission category launch the Settings app and tap Apps Permission manager Select an item and select an app If you do not grant permissions to apps the basic features of the apps may not function properly Phone Introduction Make or answer voice and video calls Making calls 1 Launch the Phone app and tap Keypad 2 Enter a phone number 3 Tap to make a voice c...

Page 41: ...al numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making an international call 1 Launch the Phone app and tap Keypad 2 Tap and hold 0 until the sign appears 3 Enter the country code area code and phone number and then tap Receiving calls Answering a call When...

Page 42: ...all will be resumed Hold call Hold a call Video call Switch to a video call Bluetooth Switch to a Bluetooth headset if it is connected to the device Speaker Activate or deactivate the speakerphone When using the speakerphone keep the device away from your ears Mute Turn off the microphone so that the other party cannot hear you Keypad Hide Open or close the keypad End the current call During a vid...

Page 43: ...them from other storages to your device 1 Launch the Contacts app and tap Manage contacts Import or export contacts Import 2 Follow the on screen instructions to import contacts Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Accounts and backup Manage accounts and select th...

Page 44: ...ap More Delete Sharing contacts You can share contacts with others by using various sharing options 1 Launch the Contacts app and tap Edit 2 Select contacts and tap Share 3 Select a sharing method Creating groups You can add groups such as family or friends and manage contacts by group 1 Launch the Contacts app and tap Groups Create group 2 Follow the on screen instructions to create a group Mergi...

Page 45: ...your message and then release your finger The recording icon appears only while the message input field is empty 3 Tap to send the message Enter recipients Enter a message Enter emojis or stickers Attach files Recipient Send the message Viewing messages 1 Launch the Messages app and tap Conversations 2 On the messages list select a contact or a phone number To reply to the message tap the message ...

Page 46: ...and tap If the category option does not appear tap Settings and tap the Conversation categories switch to activate it Deleting messages Tap and hold a message to delete then tap Delete Changing message settings Launch the Messages app and tap Settings You can block unwanted messages change notification settings and more ...

Page 47: ...bpage Open the homepage Move between pages More options Refresh the current webpage Manage tabs Use secret mode View your bookmarks Using secret mode If you set a password for secret mode you can prevent others from viewing your search history browsing history bookmarks and saved pages 1 Tap Turn on Secret mode 2 Tap the Lock Secret mode switch to activate it tap Start and then set a password for ...

Page 48: ...e Camera app You can also launch the app by pressing the Side key twice quickly or dragging to the left on the locked screen Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turned off while the screen lock method is set The camera automatically shuts off when unused Some methods may not be available depending on the service provide...

Page 49: ...again Make sure that the lens is not damaged or contaminated Otherwise the device may not work properly in some modes that require high resolutions Your device s camera features a wide angle lens Minor distortion may occur in wide angle pictures or videos and does not indicate device performance problems The maximum capacity for recording a video may vary depending on the resolution The camera may...

Page 50: ... selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources Tap and hold the area to focus the AF AE frame will appear on the area and the focus and exposure setting will be locked The setting remains locked even after you take a picture This feature may not be available depending on the shooting mode Using the camera button Tap and hold the ...

Page 51: ...ct a metering method This determines how light values are calculated Centre weighted metering uses the light in the centre portion of the shot to calculate the exposure of the shot Matrix metering averages the entire scene Spot metering uses the light in a concentrated centre area of the shot to calculate the exposure of the shot Adjust the colour tone Display or hide a graph to check the light di...

Page 52: ...en while the device is folded 1 Press the Side key twice quickly to launch the Camera app 2 To change the shooting mode swipe to the left or right on the preview screen To use zoom features swipe upwards or downwards on the screen 3 Face the rear camera To fit the preview screen to the actual ratio double tap the screen 4 Show your palm to the camera or press theVolume key to take a selfie or reco...

Page 53: ...mage to the eyes This feature is only available in some shooting modes Photo mode The camera adjusts the shooting options automatically depending on the surroundings to capture pictures easily On the shooting modes list tap PHOTO and tap to take a picture Shot suggestions The camera suggests the ideal composition for the picture by recognising the position and angle of your subject On the preview ...

Page 54: ...or tap to switch to the front camera for self portraits 2 Face the front camera lens To take self portraits with a wide angle shot of the landscape or people tap 3 Tap to take a picture Applying filter and beauty effects You can select a filter effect and modify facial features such as your skin tone or face shape before taking a picture 1 On the preview screen tap 2 Select effects and take a pict...

Page 55: ...the shooting angle and zoom automatically by recognising and tracking people while recording videos On the shooting modes list tap VIDEO tap to activate it and then record a video To track and adjust the shooting angle and zoom in on a selected person tap the frame that is displayed around the person To deactivate tracking tap the frame again Director s view mode Record videos with various angles ...

Page 56: ...re window after recording a video 1 On the preview screen tap to change the saving option to Save front and rear as separate 16 9 videos 2 Tap to record a video You can change the size or location of the picture in picture window before and during recording To enlarge the picture in picture window tap the window and tap To move the picture in picture window drag it to wherever you want 3 Tap to st...

Page 57: ...ctures with filters or videos with certain sections repeated 1 On the shooting modes list tap MORE SINGLETAKE 2 Tap to capture the scene you want 3 When you are finished tap the preview thumbnail To view other results drag the icon upwards To save the results individually tap Select tick the items you want and then tap Customise the shooting options ...

Page 58: ...just the intensity of the background effect drag the adjustment bar 3 When Ready appears on the preview screen tap to take a picture or tap to record a video Background effect intensity adjustment bar Background effects The available options may vary depending on the shooting mode Use this feature in a place that has sufficient light The background blur may not be applied properly in the following...

Page 59: ...d A slow shutter speed allows more light in so the picture or video becomes brighter This is ideal for pictures or videos of scenery or pictures or videos taken at night A fast shutter speed allows less light in This is ideal for capturing pictures or videos of fast moving subjects EV Change the exposure value This determines how much light the camera s sensor receives For low light situations use...

Page 60: ...th it folded you can get brighter and steadier results 1 On the shooting modes list tap MORE NIGHT If you set the time that appears at the right bottom of the screen to Max you may get clearer pictures 2 Tap and hold your device steady until shooting is complete Food mode Take pictures of food with more vibrant colours 1 On the shooting modes list tap MORE FOOD 2 Tap the screen and drag the circul...

Page 61: ...mode Super slow motion is a feature that records a quickly passing moment slowly so that you can appreciate it later 1 On the shooting modes list tap MORE SUPER SLOW MO and tap to record a video The device will capture the moment in super slow motion and save it as a video 2 On the preview screen tap the preview thumbnail To edit the super slow motion section tap and drag the section editing bar t...

Page 62: ...bject is moving near the subject in the motion detection area When recording under flickering light such as in places with fluorescent lighting Slow motion mode Record a video for viewing it in slow motion You can specify sections of your videos to be played in slow motion 1 On the shooting modes list tap MORE SLOW MOTION and tap to record a video 2 When you are finished recording tap to stop 3 On...

Page 63: ...effect automatically depending on the subject or scene Shot suggestions Set the device to suggest the ideal composition for the picture by recognising the position and angle of your subject Scan QR codes Set the device to scan QR codes from the preview screen Pictures Swipe Shutter button to Select an action to perform when you swipe the camera button to the edge of the screen and hold it Picture ...

Page 64: ...tion Activate anti shake to reduce or eliminate blurry image resulting from camera shake while recording a video Advanced recording options Set the device to use an advanced recording option Reduce file size You can record videos in the High EfficiencyVideo Codec HEVC format Your HEVC videos will be saved as compressed files to conserve the device s memory HDR10 videos You can record videos in whi...

Page 65: ... selecting subjects Location tags Attach a GPS location tag to the picture GPS signal strength may decrease in locations where the signal is obstructed such as between buildings or in low lying areas or in poor weather conditions Your location may appear on your pictures when you upload them to the Internet To avoid this deactivate the location tag setting Shooting methods Select additional shooti...

Page 66: ... by album or create stories Using Gallery Launch the Gallery app Search for images Group similar images More options Grouping similar images Launch the Gallery app and tap to group similar images and display only the best shots as a preview of the images When you tap the image preview you can view all the images in the group ...

Page 67: ... Share the image with others Image and video thumbnail Modify the image View the content on a large screen using the SmartView feature Add the image to favourites BixbyVision Cropping enlarged images 1 Launch the Gallery app and select an image 2 Spread two fingers apart on the area you want to save and tap The cropped area will be saved as a file Saved image thumbnail ...

Page 68: ...o Tap and hold to fast forward Pause and resume playback Change the screen ratio View the content on a large screen using the SmartView feature Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume To rewind or fast forward swipe to the left or right on the playback s...

Page 69: ...een instructions to complete the sync The Gallery app and the cloud will be synced When your Gallery app is synced with the cloud pictures and videos you take will also be saved in the cloud You can view images and videos saved in the cloud in your Gallery app and from other devices When you connect your Samsung account and Microsoft account you can set the cloud storage as Microsoft OneDrive Dele...

Page 70: ...pp and tap MORE AR ZONE Some features may not be available depending on the service provider or model AR Emoji Studio Create emojis any way you want and have fun using them in various features Creating an AR Emoji 1 Launch the AR Zone app and tap AR Emoji Studio 2 You can pick a pre made emoji to get started quickly Swipe to the left or right select an emoji and then tap If you want to make your o...

Page 71: ...s to delete and then tap Delete Creating an AR emoji short video and decorating your device with it You can create a short video with an emoji and use it as a wallpaper or call background image 1 Launch the AR Zone app and tap AR Emoji Studio 2 Select Create video Call screen or Lock screen 3 Select a template you want To change the background image tap 4 Tap Save to save the video You can view th...

Page 72: ...ture for your Samsung account and in the Contacts app You can choose from various poses or create your own expressions 1 Launch the AR Zone app and tap AR Emoji Studio 2 Tap Profile and select an emoji 3 Tap to capture your expression or select a pose you want 4 Tap Done Save Take a picture Emoji Pose ...

Page 73: ...sk MIRROR The emoji mimics your body movements PLAY The emoji moves on a real background 3 Tap the emoji icon to take a picture or tap and hold the icon to record a video You can view and share the pictures and videos that you have captured in Gallery AR Emoji Stickers Create your own stickers with your emoji s expressions and actions You can use your emoji stickers when sending messages or on a s...

Page 74: ... message in the Messages app tap on the Samsung keyboard 2 Tap the emoji icon 3 Select one of your emoji stickers The emoji sticker will be inserted Emoji icon AR Doodle Record videos with the AR feature Record fun videos with virtual handwriting or drawings on faces or anywhere else When the camera recognises a face or space the doodles on the face will follow the face as it moves and the doodles...

Page 75: ...d then begin to doodle you can record yourself doodling Recognition area Delete doodle Pen tool GIF Text Redo Turn the sound effect on or off Undo Select a resolution for videos 3 Tap to record a video 4 Tap to stop recording the video You can view and share the video in Gallery The available features on the preview screen may vary depending on which camera is being used ...

Page 76: ...he Bixby intro page will appear After you select the language to use with Bixby sign in to your Samsung account and complete the setup by following the on screen instructions the Bixby screen will appear Using Bixby While pressing and holding the Side key say what you want to Bixby and then release your finger from the key Alternatively say Hi Bixby and say what you want For example while pressing...

Page 77: ...vate it 3 Tap the Recognise voice switch to activate it 4 Follow the on screen instructions to complete the setup Now you can say Hi Bixby and start a conversation Communicating by typing text If your voice is not recognised due to noisy environments or if you are in a situation where speaking is difficult you can communicate with Bixby via text Launch the Bixby app and tap and then type what you ...

Page 78: ... using one of these methods In the Camera app tap MORE on the shooting modes list and tap BIXBYVISION In the Gallery app select an image and tap In the Internet app tap and hold an image and tap Search with BixbyVision If you added the BixbyVision app icon to the Apps screen launch the BixbyVision app Using BixbyVision 1 Launch BixbyVision 2 Select a feature you want to use Recognise text from doc...

Page 79: ...Launch the Settings app and tap Advanced features Bixby Routines 2 On the Discover list select a routine you want or tap Add routine to add your own routines You can set the conditions and actions of routines on the Discover list If you want to set the routine s running condition to manual tap Start manually This option will appear only when there are no running conditions set When a pop up window...

Page 80: ... routine you want to run Alternatively tap the routine s widget on the Home screen Viewing running routines Currently running routines will appear on the notification panel To view a routine s details tap the notification You can also quickly stop running routines On the notification panel tap next to a routine and tap Stop Managing routines Launch the Settings app and tap Advanced features Bixby ...

Page 81: ... time in the pop up view Split screen view Pop up view Some apps may not support this feature Split screen view 1 Tap the Recents button to open the list of recently used apps 2 Swipe to the left or right tap an app s icon and then tap Open in split screen view Alternatively tap and hold an app and then drag it to where Drop here to open appears 3 On the apps list select another app to launch ...

Page 82: ...h to activate it you can launch the recently used apps in the split screen view from the Edge panel Adding app pairs Add frequently used apps as an app pair to launch them together in the split screen view with a single tap 1 In the split screen view tap the circles between the app windows 2 Tap 3 Select a location to add the app pair The apps you are using in the split screen view will be saved t...

Page 83: ...p view If you tap the Home button while using a pop up window the window will be minimised and displayed as an app icon To use the pop up window again tap the app icon Launching apps from the Edge panel 1 Drag the Edge panel handle towards the centre of the screen 2 Tap and hold an app drag it to the left and then drop it where Drop here for pop up view appears The selected app will launch in the ...

Page 84: ... movies sports and more to view and use them in one place Using a digital key Register your vehicle s digital key to your smartphone so you can unlock or lock the vehicle s door and start the vehicle Start registering a digital key by installing your vehicle s digital key app or using the guide message such as an email or text message sent by your vehicle s manufacturer Then follow the on screen i...

Page 85: ...button To use this feature the smartphone and vehicle must support the NFC feature To activate the NFC feature on the smartphone launch the Settings app tap Connections NFC and contactless payments and then tap the switch to activate it To find out the location of the wireless charging pad and which of your vehicle s doors support NFC refer to your vehicle s user manual Deleting the digital key Yo...

Page 86: ...pending on the service provider or model If there is no Samsung Pay app on your device you can access Samsung Pay from the SamsungWallet app Setting up Samsung Pay When running this app for the first time or restart it after performing a data reset follow the on screen instructions to complete the initial setup 1 Launch the Samsung Pay app 2 Sign in to your Samsung account and read and agree to th...

Page 87: ...wer part of your device s back to the card reader When the card reader recognises the card information the payment will be processed Payments may not be processed depending on your network connection The verification method for payments may vary depending on the card readers Cancelling payments You can cancel payments by visiting the place where you made them On the cards list swipe to the left or...

Page 88: ...ng Health app When running this app for the first time or restarting it after performing a data reset follow the on screen instructions to complete the setup To edit items on the Samsung Health home screen tap Manage items Home cards Manage your profile and view your health and fitness history View health tips Monitor your health and fitness Compare your step count records with other Samsung Healt...

Page 89: ...nto your notes Creating notes 1 Launch the Samsung Notes app tap and then create a note You can change the input method by tapping or Enter a title Insert files Reading mode 2 When you are finished composing the note tap the Back button to save it If you want to save the note in another file format tap Save as file Deleting notes Tap and hold a note to delete and tap Delete ...

Page 90: ...ation panel swipe downwards and then tap Kids to activate it If you cannot find Kids on the quick panel tap and drag the button over to add it When starting Samsung Kids for the first time or after performing a data reset follow the on screen instructions to complete the setup On the Samsung Kids screen select the app you want to use Your preset screen lock method or your created PIN will be used ...

Page 91: ... on the service provider or model Galaxy Shop Access the Samsung website and view various information related to products Launch the Galaxy Shop app This app may not be available depending on the service provider or model This app may be named Samsung Shop depending on the region GalaxyWearable GalaxyWearable is an app that allows you to manage your wearable devices When you connect your device to...

Page 92: ...2 Enter event details and tap Save Syncing events with your accounts 1 Launch the Settings app tap Accounts and backup Manage accounts and then select the account to sync with 2 Tap Sync account and tap the Calendar switch to activate it To add accounts to sync with launch the Calendar app and tap Manage calendars Then select an account to sync with and sign in When an account is added a blue circ...

Page 93: ...d the Reminder app icon will be added to the Apps screen Creating reminders 1 Launch the Reminder app 2 Tap enter the details and then tap Save Completing reminders On the reminders list tap or select a reminder and tap Complete Restoring reminders Restore reminders that have been completed 1 On the reminders list tap Completed 2 Select a category and tap Edit 3 Select a reminder to restore and ta...

Page 94: ...d This is the normal recording mode Interview The device records sound from the top and the bottom of the device at a high volume while reducing the volume of sound from the sides Speech to text The device records your voice and simultaneously converts it to on screen text For best results keep the device near your mouth and speak loudly and clearly in a quiet place If the voice memo system langua...

Page 95: ...that sound is to be muted The icon will change to and the sound will be muted Muted sound source Unmuted sound source My Files Checking and managing the files Access and manage various files stored in the device Launch the My Files app To check for unnecessary data and free up the device s storage tap Analyse storage To search for files or folders tap Clock Set alarms check the current time in man...

Page 96: ...e into one place for easy access You can set the device to game mode to play games more easily Launch the Game Launcher app and select the game you want If Game Launcher does not appear launch the Settings app tap Advanced features and then tap the Game Launcher switch to activate it Games downloaded from Play Store and Galaxy Store will be automatically shown on the Game Launcher screen If you ca...

Page 97: ... games in a better environment You can use Game Booster while playing games To open the Game Booster panel while playing games tap on the navigation bar If the navigation bar is hidden drag upwards from the bottom of the screen to show it If you have set the navigation bar to use Swipe gestures open the notification panel and tap Tap to open Game Booster Lock the touchscreen while the game is bein...

Page 98: ...ch apps in pop up windows while playing a game Tap and select an app from the apps list SmartThings Control and manage smart appliances and Internet ofThings IoT products with your smartphone To view more information launch the SmartThings app and tap Menu How to use 1 Launch the SmartThings app 2 Tap Devices Add device or 3 Select a device and connect to it by following the on screen instructions...

Page 99: ...nwards and then tap Quick Share to activate it If you cannot find Quick Share on the quick panel tap and drag the button over to add it 3 Tap Quick Share and select a device to transfer the image to 4 Accept the file transfer request on the other device This feature does not support sharing videos withTVs or SmartThings supported devices To watch videos onTV use the SmartView feature Setting who c...

Page 100: ...s Galaxy Buds This feature is available only on devices that support the Music Share feature Sharing a Bluetooth speaker You can listen to music on your smartphone and your friend s smartphone via your Bluetooth speaker 1 Make sure that your smartphone and your Bluetooth speaker are connected Refer to Pairing with other Bluetooth devices for how to connect 2 On your smartphone launch the Settings ...

Page 101: ...ch as setting who to share your device with by tapping Music Share 3 On your smartphone open the notification panel and tap Media output 4 Tap Music Share and select your friend s Buds from the detected devices list 5 On your friend s smartphone accept the connection request When you play music via your smartphone you can listen to it together via both Buds SmartView Mirroring on aTV screen View y...

Page 102: ... this feature When you create a Microsoft account you can sign in to all Microsoft devices and services such as Microsoft Office programs andWindows 10 Connecting to a computer 1 Launch the Settings app and tap Advanced features Link toWindows 2 Follow the on screen instructions to complete the connection Visit https aka ms setupltw for details Viewing data and notifications from your device on th...

Page 103: ...ic You can also view the music collections stored on your device and play them Google Play Movies TV Purchase or rent videos such as movies andTV programmes from Play Store Drive Store your content on the cloud access it from anywhere and share it with others YouTube Watch or create videos and share them with others Photos Search for manage and edit all your pictures and videos from various source...

Page 104: ...n tap Connections Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Refer toWi Fi for more information Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth enabled devices Refer to Bluetooth for more information NFC and contactless payments Set the device to allow you to read near field communication NFC tags that ...

Page 105: ...ata saver feature to prevent some apps running in the background from sending or receiving data Refer to Data saver for more information You can also select apps to always use the mobile data even when your device is connected to aWi Fi network Refer to Mobile data only apps for more information SIM card manager Activate your SIM or USIM cards and customise the SIM card settings Refer to SIM card ...

Page 106: ...Fi network quality information such as the speed and stability On the Settings screen tap Connections Wi Fi and tap the switch to activate it The network quality information will appear under theWi Fi networks If it does not appear tap Advanced and tap the Show network quality info switch to activate it The quality information may not appear depending on theWi Fi network SharingWi Fi network passw...

Page 107: ...t Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth enabled devices Precautions for using Bluetooth Samsung is not responsible for the loss interception or misuse of data sent or received via Bluetooth Always ensure that you share and receive data with devices that are trusted and properly secured If there are obstacles between the devices the operating distance may be r...

Page 108: ...ding and receiving data Many apps support data transfer via Bluetooth You can share data such as contacts or media files with other Bluetooth devices The following actions are an example of sending an image to another device 1 Launch the Gallery app and select an image 2 Tap Bluetooth and select a device to transfer the image to If the device you want to pair with is not in the list request that t...

Page 109: ...mation about the service contact your service provider 1 On the Settings screen tap Connections and tap the NFC and contactless payments switch to activate it 2 Touch the lower part of your device s back to the NFC card reader To set the default payment app open the Settings screen and tap Connections NFC and contactless payments Contactless payments Payment and then select an app The payment serv...

Page 110: ...etwork For example you can set the device to use only mobile data for apps that you want to keep secure or streaming apps that can be disconnected Even if you do not deactivate theWi Fi feature the apps will launch using the mobile data On the Settings screen tap Connections Data usage Mobile data only apps and tap the switches next to the apps you want You may incur additional charges when using ...

Page 111: ...he device You can search for available printers or add one manually to print files Refer to Printing for more information VPN Set up virtual private networks VPNs on your device to connect to a school or company s private network Private DNS Set the device to use the security enhanced private DNS Ethernet When you connect an Ethernet adaptor you can use a wired network and configure network settin...

Page 112: ...ge the call ringtone Notification sound Change the notification sound System sound Change the sound to use for certain actions such as charging the device Volume Adjust the device s volume level Call vibration pattern Change the call vibration pattern Notification vibration pattern Change the notification vibration pattern Vibration intensity Adjust the force of the vibration notification System s...

Page 113: ... UHQ upscaler Enhance the sound resolution of music and videos when using wired earphones Adapt sound Set the best sound for you Depending on the model you must connect an earphone to use some features Separate app sound Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset For example you can listen to the Navigation app through your device s speaker...

Page 114: ...rk place You can set a schedule for applying dark mode The dark theme may not be applied in some apps Brightness Adjust the brightness of the display Adaptive brightness Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions Extra brightness Set the display to be brighter than the maximum brightness This feature is available when you...

Page 115: ...ty Increase the touch sensitivity of the screen for use with screen protectors Show charging information Set the device to display the charging information such as the remaining battery percentage when the screen is off Screen saver Set the device to launch a screensaver when the device is charging Some features may not be available depending on the model Motion smoothness The refresh rate is the ...

Page 116: ...ith third party apps Optimising the full screen colour balance Optimise the display colour by adjusting the colour tones to your preference On the Settings screen tap Display Screen mode Vivid and adjust the colour adjustment bar under White balance When you drag the colour adjustment bar towards Cool the blue colour tone will increase When you drag the bar towards Warm the red colour tone will in...

Page 117: ...ns Change the settings for the locked screen On the Settings screen tap Lock screen Screen lock type Change the screen lock method Smart Lock Set the device to unlock itself when trusted locations or devices are detected Refer to Smart Lock for more information Secure lock settings Change screen lock settings for the selected lock method Always On Display Set the device to display information whil...

Page 118: ...ation when you get home your device will detect the location and automatically unlock itself On the Settings screen tap Lock screen Smart Lock and follow the on screen instructions to complete the setup This feature will be available to use after you set a screen lock method If you do not use your device for four hours or when you turn on the device you must unlock the screen using the pattern PIN...

Page 119: ...ification panel swipe downwards and then tap Always On Display to deactivate it If you cannot find Always On Display on the quick panel tap and drag the button over to add it Alternatively on the Settings screen tap Lock screen and then tap the Always On Display switch to deactivate it Cover screen Change the settings for the Cover screen On the Settings screen tap Cover screen Clock style Change ...

Page 120: ...s Find My Mobile Activate or deactivate the Find My Mobile feature Access the Find My Mobile website findmymobile samsung com to track and control your lost or stolen device Samsung Pass Verify your identity easily and securely via your biometric data Refer to Samsung Pass for more information Secure Folder Create a secure folder to protect your private content and apps from others Refer to Secure...

Page 121: ...ss secure than Pattern PIN or Password For better face recognition Consider the following when using face recognition Consider the conditions when registering such as wearing glasses hats masks beards or heavy makeup Ensure that you are in a well lit area and that the camera lens is clean when registering Ensure your image is not blurry for better match results Registering your face For better fac...

Page 122: ... screen look at the screen When your face is recognised you can unlock the screen without using any additional screen lock method If your face is not recognised use the preset screen lock method Deleting the registered face data You can delete face data that you have registered 1 On the Settings screen tap Biometrics and security Face recognition 2 Unlock the screen using the preset screen lock me...

Page 123: ... the fingerprint and then re register your fingerprints If your pattern PIN or password is forgotten you will not be able to use the device if you do not reset it Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes If you change the screen lock method to Swipe or None which are not secure all of your biometric data will be deleted For better fingerprint r...

Page 124: ...ic electricity by touching a metal object Registering fingerprints 1 On the Settings screen tap Biometrics and security Fingerprints 2 Read the on screen instructions and tap Continue 3 Set a screen lock method 4 Place your finger on the Side key After the device detects your finger lift it up and place it on the Side key again Repeat this action until the fingerprint is registered 5 When you are ...

Page 125: ... Samsung Pass and easily verify your identity when using services which require your login or personal information The website sign in feature is only available for websites that you access via the Internet app Some websites may not support this feature Registered biometric data is only saved to your device and is not synced with other devices or servers Registering Samsung Pass Before using Samsu...

Page 126: ...ppears tap Save Managing sign in information View the list of websites and apps you have set to use Samsung Pass and manage your sign in information 1 On the Samsung Pass main screen tap Apps or Websites and select a website or app from the list 2 Tap Edit and modify your ID password and the website s or app s name To delete your sign in information tap Delete Using Samsung Pass with websites and ...

Page 127: ...Settings See all devices using Samsung Pass Leave Samsung Pass Your Samsung account will remain active The Samsung Pass data on other devices signed in to your Samsung account will also be deleted Secure Folder Secure Folder protects your private content and apps such as pictures and contacts from being accessed by others You can keep your private content and apps secure even when the device is un...

Page 128: ...nch the Secure Folder app you must unlock the app using your preset lock method To change the name or icon of Secure Folder tap Customise Setting an auto lock condition for Secure Folder 1 Launch the Secure Folder app and tap Settings Auto lock Secure Folder 2 Select a lock option To manually lock your Secure Folder tap Lock and exit Moving content to Secure Folder Move content such as pictures an...

Page 129: ...be moved to Gallery in the default storage Adding apps Add an app to use in Secure Folder 1 Launch the Secure Folder app and tap 2 Tick one or more apps installed on the device and tap Add Removing apps from Secure Folder Tap and hold an app to delete and tap Uninstall Adding accounts Add your Samsung and Google accounts or other accounts to sync with the apps in Secure Folder 1 Launch the Secure ...

Page 130: ...cure Folder tick Move media files out of Secure Folder and tap Uninstall To access data backed up from Secure Folder launch the My Files app and tap Internal storage Download Secure Folder Notes saved in Samsung Notes will not be backed up SecureWi Fi SecureWi Fi is a service that secures yourWi Fi network connection It encrypts data using Wi Fi networks and disables tracking apps and websites so ...

Page 131: ...ometrics and security SecureWi Fi 2 Tap Protection plan Upgrade and select the plan you want For certain protection plans you can transfer the protection plan to another device signed in to your Samsung account 3 Follow the on screen instructions to complete the purchase Privacy Change the settings for privacy On the Settings screen tap Privacy Permissions used in last 24 hours View the app or fea...

Page 132: ...ch as wireless emergency alerts On the Settings screen tap Safety and emergency Medical info Enter your medical information Emergency contacts Enter your emergency contacts Send SOS messages Set the device to send help messages by pressing the Side key several times Wireless emergency alerts Change the settings for wireless emergency alerts Emergency Location Service Activate the Emergency Locatio...

Page 133: ...ta and settings safe on your device You can back up your sensitive information You must sign in to your Google account to back up data Smart Switch Launch Smart Switch and transfer data from your previous device Refer to Transferring data from your previous device Smart Switch for more information Regularly back up your data to a safe location such as Samsung Cloud or a computer so that you can re...

Page 134: ... Samsung Cloud on the Settings screen tap Accounts and backup Restore data and then select a device you want Restoring data You can restore your backup data from Samsung Cloud to your device 1 On the Settings screen tap Accounts and backup 2 Tap Restore data and select a device you want 3 Tick items you want to restore and tap Restore Google Configure settings for some features provided by Google ...

Page 135: ...e information Labs Use new features of the device Side key Select an app or feature to launch using the Side key Refer to Setting the Side key for more information Motions and gestures Activate the motion feature and configure settings Refer to Motions and gestures for more information One handed mode Activate one handed operation mode for your convenience when using the device with one hand Bixby...

Page 136: ...o separate accounts for the same messenger app Refer to Dual Messenger for more information Some features may not be available depending on the service provider or model Motions and gestures Activate the motion feature and configure settings On the Settings screen tap Advanced features Motions and gestures Lift to wake Set the device to turn on the screen when you pick it up Double tap to turn on ...

Page 137: ...nput for some features using sensors Video call effects You can use various features such as changing the background during video calls On the Settings screen tap Advanced features Video call effects and tap the switch to activate it The icon will be added on the video calling app s screen Using video call effects On the video calling app s screen tap Reset all Reset the settings Background Change...

Page 138: ... be installed The second app s icon will be displayed with Second app The Dual Messenger feature may not be available depending on the app Some features of the app may be limited for the second app Uninstalling a second app 1 On the Settings screen tap Advanced features Dual Messenger 2 Tap the switch of the app you want to uninstall and tap Uninstall All data related to the second app will be del...

Page 139: ...ocus mode Bedtime mode Activate bedtime mode to reduce eye strain before sleeping and prevent your sleep from being disturbed Volume monitor Activate the volume monitor to protect your hearing Driving monitor Activate the driving monitor to monitor the amount of the time you use your device while driving Parental controls Manage your children s digital use Battery and device care Introduction The ...

Page 140: ...haring for more information More battery settings Configure advanced settings for the battery The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions You may not receive notifications from some apps that use power saving mode Storage Check the status of the used and available memory On the Se...

Page 141: ...e update Update your device s software via the firmware over the air FOTA service You can also schedule software updates On the Settings screen tap Battery and device care Software update Diagnostics Test your device using Samsung Members On the Settings screen tap Battery and device care Diagnostics Select an item to test or tap Test all to test all items Apps Manage the device s apps and change ...

Page 142: ...the Samsung keyboard Keyboard list and default Select a keyboard to use by default and change the keyboard settings Physical keyboard Change the settings for an external keyboard Mouse and trackpad Change the settings for an external mouse or trackpad Passwords and autofill Select an autofill service to use Reset Reset your device s settings or perform a factory data reset Customisation Service Se...

Page 143: ...een tap Accessibility Software update Update your device s software via the firmware over the air FOTA service You can also schedule software updates On the Settings screen tap Software update Download and install Check for and install updates manually Auto download overWi Fi Set the device to download updates automatically when connected to aWi Fi network Last update View information about the la...

Page 144: ...formation such as the SIM card status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source licence Software information View the device s software information such as its operating system version and firmware version Battery information View the device s battery status and information ...

Page 145: ...sed by edited registry settings or modified operating system software Attempting to customise the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely...

Page 146: ...Federal Communications Commission FCC If your device is approved by the FCC you can view the FCC ID of the device To view the FCC ID launch the Settings app and tap About phone Status information If your device does not have an FCC ID it means that the device has not been authorised for sale in the U S or its territories and may only be brought to the U S for the owner s personal use Depending on ...

Page 147: ...147 Instructional icons Warning situations that could cause injury to yourself or others Caution situations that could cause damage to your device or other equipment Notice notes usage tips or additional information ...

Page 148: ... from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject to change depending entirely on manufacturing companies For more information about available accessories ...

Page 149: ...oughly before use to maintain the water resistance Do not expose the device to water moving with force A sudden rise in the water pressure may exceed the guaranteed level of water resistance In places such as a sauna or steam room the water resistant performance may be damaged due to sudden changes in the temperature If the device is subjected to an external shock or is damaged its water resistanc...

Page 150: ... with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging or fast charging feature is only available on supported models When the device heats up during use When you use features or apps that require more power or use them for extended period...

Page 151: ...tery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the latest software Conflicts between running apps may cause the device to heat up Restart the device Deactivate theWi Fi GPS and Bluetooth features w...

Page 152: ...ols down If the second message appears due to a further increase of the device s temperature the device will turn off Do not use the device until the device s temperature drops below the specified level If the second warning message appears during an emergency call the call will not be disconnected by a forced shut down Precautions for operating environment Your device may heat up due to the envir...

Page 153: ...k When you tap the selected feature once the device will read the text on the screen aloud Tapping the feature twice will activate the feature Launch the Settings app tap Accessibility TalkBack and then tap the switch to activate it To deactivateTalkBack tap the switch and tap anywhere on the screen twice quickly To view how to useTalkBack tap Settings Tutorial and help Some features are not avail...

Page 154: ...alkBack Configure settings forTalkBack for your convenience Launch the Settings app and tap Accessibility TalkBack Settings New features inTalkBack Check for key updates and changes toTalkBack Text to speech settings Change the settings for text to speech features used when TalkBack is activated such as languages speed and more Verbosity Customise the detailed settings for voice feedback Speak pas...

Page 155: ...al characters available for the key A pop up window appears above the key showing available characters To select a character drag your finger on the pop up window until you hear the character you want and release it Visibility enhancements Display mode Change the display mode Launch the Settings app tap Accessibility Visibility enhancements and then select a mode you want under Display mode Using ...

Page 156: ... inversion switch to activate it Colour adjustment Adjust how colours are displayed on the screen if you have difficulty in distinguishing colours The device changes the colours into more recognisable colours Launch the Settings app tap Accessibility Visibility enhancements Colour adjustment and then tap the switch to activate it Select an option To adjust the intensity of colour drag the adjustme...

Page 157: ...s app tap Accessibility Visibility enhancements Magnification Magnification shortcut and then tap the switch to activate it Then tick the actions to use to start using this feature directly Tap Accessibility button Zoom in by tapping on the navigation bar Press and holdVolume up and down keys for 3 seconds Zoom in by pressing and holding theVolume Up key and theVolume Down key simultaneously for 3...

Page 158: ...aunch the Settings app and tap Accessibility Visibility enhancements Screen zoom Hearing enhancements LiveTranscribe Set the device to capture speech using the device s microphone and convert it to on screen text Launch the Settings app tap Accessibility Hearing enhancements LiveTranscribe LiveTranscribe shortcut and then tap the switch to activate it Then tap to transcribe speech Live Caption Set...

Page 159: ...tructions to activate the sound notification feature When sound is detected the log will be displayed on the timeline To view the log tap 3 If you want to deactivate this feature tap and tap the Sound notifications are active switch to deactivate it Hearing aid support Set the device to enhance the sound quality to work better with hearing aids Launch the Settings app tap Accessibility Hearing enh...

Page 160: ...cements and then tap the Mute all sounds switch to activate it Mono audio Mono output combines stereo sound into one signal that is played through all earphone speakers Use this if you have a hearing impairment or if a single earbud is more convenient Launch the Settings app tap Accessibility Hearing enhancements and then tap the Mono audio switch to activate it Adjusting the sound balance Set the...

Page 161: ...ume Up key simultaneously Assistant menu Displaying the assistive shortcut icon Set the device to display the assistive shortcut icon for accessing apps features and settings You can easily control the device by tapping the assistive menus in the icon 1 Launch the Settings app and tap Accessibility Interaction and dexterity Assistant menu 2 Tap the switch to activate it The assistive shortcut icon...

Page 162: ...ing enhanced assistive menus Set the device to display enhanced assistive menus for selected apps Launch the Settings app tap Accessibility Interaction and dexterity Assistant menu Select apps to show contextual menus with and then tap the switches next to the apps you want to activate Voice Access Use this feature to control your device by voice Launch the Settings app tap Accessibility Interacti...

Page 163: ...Volume Up key simultaneously To set the device to lock the screen after deactivating interaction control mode launch the Settings app tap Accessibility Interaction and dexterity Interaction control and then tap the Lock screen when deactivated switch to activate it Touch and hold delay Set the recognition time for tapping and holding the screen Launch the Settings app tap Accessibility Interaction...

Page 164: ...as the Shift Ctrl or Alt keys to stay pressed This helps you use keyboard shortcuts without pressing two keys at the same time Launch the Settings app tap Accessibility Interaction and dexterity and then tap the Sticky keys switch to activate it Slow keys Set the recognition time for pressing a key on the external keyboard Launch the Settings app tap Accessibility Interaction and dexterity Slow ke...

Page 165: ...tches next to the options you want to activate Time to take action Set the amount of time to display pop up windows that ask you to take action such as notifications or volume controller Launch the Settings app tap Accessibility Advanced settings Time to take action and then select an option Speak keyboard input aloud Set the device to read aloud what you enter on the keyboard Launch the Settings ...

Page 166: ...d assign a voice recording to an NFC enabled voice label The voice recording is played back when you place your device near the label Turn on the NFC feature before using this feature 1 Launch the Settings app and tap Accessibility Advanced settings Voice Label The voice recorder will launch 2 Tap to start recording Speak into the microphone 3 When you are finished recording tap Done to stop 4 Pla...

Page 167: ... disable this feature by using the Lock SIM card menu PUK Your SIM or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network...

Page 168: ...utions If the problem is still not resolved contact a Samsung Service Centre or an authorised service centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Side key and theVolume Down key simultaneously for more than 7 seconds to restart it Rese...

Page 169: ...ems due to issues with the service provider s base station Move to another area and try again When using the device while moving wireless network services may be disabled due to issues with the service provider s network The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly Visit a Samsung Service Centre or an authorised service centre and...

Page 170: ...pening multimedia files If you receive error messages or multimedia files do not play when you open them on your device try the following Free some memory by transferring files to a computer or deleting files from your device Ensure that the music file is not Digital Rights Management DRM protected If the file is DRM protected ensure that you have the appropriate licence or key to play the file En...

Page 171: ... information when performing the reset If the tips above do not solve the problem contact a Samsung Service Centre or an authorised service centre The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the status bar downwards and then drag the notification panel downwards Tap Quick panel layout Brightness control Show always A connec...

Page 172: ...up storage space The Home button does not appear The navigation bar containing the Home button may disappear while using certain apps or features To view the navigation bar drag upwards from the bottom of the screen Removing the battery To remove the battery contact an authorised service centre To obtain battery removal instructions please visit www samsung com global ecodesign_energy For your saf...

Page 173: ...ion storage and retrieval system Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co Ltd Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are tradema...

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