Samsung SM-A920F User Manual Download

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www.samsung.com

USER MANUAL

English (EU). 11/2018. Rev.1.0

SM-A920F

SM-A920F/DS

Summary of Contents for SM-A920F

Page 1: ...www samsung com USER MANUAL English EU 11 2018 Rev 1 0 SM A920F SM A920F DS ...

Page 2: ...tanding the screen 51 Notification panel 53 Entering text Apps and features 56 Installing or uninstalling apps 58 Bixby 71 BixbyVision 76 Bixby Home 80 Reminder 84 Phone 89 Contacts 93 Messages 97 Internet 99 Email 100 Camera 125 Gallery 133 Always On Display 135 Multi window 140 Samsung Pay 143 Samsung Pay mini 144 Samsung Members 145 Samsung Notes 146 Calendar 147 Samsung Health 151 Radio 152 Vo...

Page 3: ...manager dual SIM models 178 More connection settings 180 Sounds and vibration 181 Dolby Atmos surround sound 182 Notifications 182 Display 183 Blue light filter 184 Changing the screen mode or adjusting the display colour 186 Screensaver 186 Wallpapers and themes 187 Advanced features 189 Dual Messenger 190 Device maintenance 194 Apps 194 Lock screen 195 Smart Lock 195 Biometrics and security 197 ...

Page 4: ... registry settings or modified operating system software Attempting to customise the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible ...

Page 5: ...hen not using the device You can set the touchscreen to turn off automatically when you are not using it Launch the Settings app tap Display Screen timeout and then select the length of time you want the device to wait before turning off the touchscreen To set the touchscreen to automatically adjust its brightness based on the surrounding environment launch the Settings app and tap Display Auto br...

Page 6: ...stop charging Do the following when the device heats up Disconnect the charger from the device and close any running apps Wait for the device to cool down and then begin charging the device again If the lower part of the device overheats it could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place fo...

Page 7: ... recording videos for extended periods When streaming videos while using the maximum brightness setting When connecting to aTV While multitasking or when running many apps in the background When using Multi window When updating or installing apps while recording videos When downloading large files during a video call When recording videos while using a navigation app When using large amount of dat...

Page 8: ...ontinues to overheat contact a Samsung Service Centre Device limitations when the device overheats When the device heats up the features and performance may be limited or the device may turn off to cool down The feature is only available on supported models If the device becomes hotter than usual a device overheating message will appear To lower the device s temperature the screen brightness and t...

Page 9: ...very cold or very hot temperatures Do not expose your device to direct sunlight for extended periods Do not use or store your device for extended periods in very hot areas such as inside a car in the summertime Do not place the device in any areas that may overheat such as on an electric heating mat Do not store your device near or in heaters microwaves hot cooking equipment or high pressure conta...

Page 10: ...ces and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject ...

Page 11: ...Basics 11 Device layout Front camera Speaker Power key Touchscreen Volume key Bixby key Proximity Light sensor Multipurpose jack USB Type C ...

Page 12: ...nition sensor Flash Earphone jack GPS antenna Be careful not to expose the camera lens to a strong light source such as direct sunlight If the camera lens is exposed to a strong light source such as direct sunlight the camera image sensor may be damaged A damaged image sensor is irreparable and will cause dots or spots in pictures ...

Page 13: ...ors may cause the sensors to malfunction Do not cover the proximity light sensor area with screen accessories such as a screen protector or stickers Doing so may cause the sensor to malfunction Do not allow water to contact the touchscreen The touchscreen may malfunction in humid conditions or when exposed to water Hard keys Volume key Power key Bixby key Key Function Power Press and hold to turn ...

Page 14: ...only Samsung approved chargers batteries and cables Unapproved chargers or cables can cause the battery to explode or damage the device Connecting the charger improperly may cause serious damage to the device Any damage caused by misuse is not covered by the warranty Use only USBType C cable supplied with the device The device may be damaged if you use Micro USB cable To save energy unplug the cha...

Page 15: ...the battery consumption Your device provides various options that help you conserve battery power Optimise the device using the device maintenance feature When you are not using the device turn off the screen by pressing the Power key Activate power saving mode Close unnecessary apps Deactivate the Bluetooth feature when not in use Deactivate theWi Fi feature when not in use Deactivate auto syncin...

Page 16: ...such as a computer may result in a slower charging speed due to a lower electric current The device can be used while it is charging but it may take longer to fully charge the battery If the device receives an unstable power supply while charging the touchscreen may not function If this happens unplug the charger from the device While charging the device and the charger may heat up This is normal ...

Page 17: ...ce heats up or the ambient air temperature rises the charging speed may decrease automatically This is a normal operating condition to prevent damage to the device SIM or USIM card nano SIM card Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider For dual SIM models you can insert two SIM or USIM cards so you can have two phone numbers or s...

Page 18: ...Basics 18 Single SIM models ...

Page 19: ...Basics 19 Dual SIM models ...

Page 20: ... the tray with the gold coloured contacts facing downwards Place the primary SIM or USIM card on the tray 1 1 and the secondary SIM or USIM card on the tray 2 2 2 1 Tray 1 Tray 2 4 Gently press the SIM or USIM card into the tray to secure it If the card is not fixed firmly into the tray the SIM card may leave or fall out of the tray 5 Insert the tray back into the tray slot If you insert the tray ...

Page 21: ...Basics 21 Correct card installation Single SIM models microSD card Nano SIM card Dual SIM models Nano SIM card 1 Nano SIM card 2 microSD card Use only a nano SIM card ...

Page 22: ...M card manager Select a SIM or USIM card and tap the switch to activate it Customising SIM or USIM cards Launch the Settings app tap Connections SIM card manager and then select a SIM or USIM card to access the following options Icon Change the icon of the SIM or USIM card Name Change the display name of the SIM or USIM card Network mode Select a network type to use with the SIM or USIM card Setti...

Page 23: ... or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device will ask to reformat the card or will not recognise the card To use the memory card you must format it If your device cannot format or recognise the memory card contact the...

Page 24: ... to the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull out the tray gently from the tray slot When you remove the tray from the device the mobile data connection will be disabled ...

Page 25: ...lot If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering your device Removing the memory card Before removing the memory card first unmount it for safe removal Launch the Settings app and tap Device maintenance Storage Storage settings SD card UNMOUNT 1 Inse...

Page 26: ...sung is not responsible for losses including loss of data resulting from the misuse of external storage devices Formatting the memory card A memory card formatted on a computer may not be compatible with the device Format the memory card on the device Launch the Settings app and tap Device maintenance Storage Storage settings SD card Format Before formatting the memory card remember to make backup...

Page 27: ...ss and hold the Power key and then tap Power off Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted such as aeroplanes and hospitals Restarting the device To restart the device press and hold the Power key and then tap Restart If your device is frozen and unresponsive press and hold the Power key and theVolume Down key simul...

Page 28: ...maining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions Deactivating emergency mode To deactivate emergency mode tap Turn off Emergency mode Alternatively press and hold the Power key and then tap Emergency mode Initial setup When you turn on your device for the first time or after performing a data reset follow the on screen in...

Page 29: ...aWi Fi network you may not be able to set up some device features during the initial setup 4 Follow the on screen instructions to proceed the initial setup 5 Set a screen lock method to protect your device You can protect your personal information by preventing others from accessing your device To set the screen lock method later tap No thank you ...

Page 30: ...unt You can enjoy Samsung services and keep your data up to date and secure across all of your devices Refer to Samsung account for more information 7 Select features you want to use and complete the initial setup The Home screen will appear ...

Page 31: ...more Create your Samsung account with your email address To check the list of services that can be used with your Samsung account visit account samsung com For more information on Samsung accounts launch the Settings app and tap Cloud and accounts Accounts Samsung account Help Registering your Samsung account Registering a new Samsung account If you do not have a Samsung account you should create ...

Page 32: ...formation If you want to verify your Samsung account password via your biometric data such as fingerprints tap Verify identity with biometrics instead of password using Samsung Pass Refer to Samsung Pass for more information 4 Read and agree to the terms and conditions and tap NEXT 5 Tap DONE to finish registering your Samsung account Removing your Samsung account When you remove your registered S...

Page 33: ... or have the right to transfer Smart Switch Transfer data between mobile devices via Smart Switch To use Smart Switch launch the Settings app and tap Cloud and accounts Smart Switch If you do not have the app download it from Galaxy Apps or Play Store Transferring data from a mobile device Transfer data from your previous device to your device wirelessly viaWi Fi Direct 1 On the previous device la...

Page 34: ...d tap Cloud and accounts Smart Switch EXTERNAL STORAGE RESTORE 4 Follow the on screen instructions to transfer data from external storage Transferring backup data from a computer Transfer data between your device and a computer You must download the Smart Switch computer version app from www samsung com smartswitch Back up data from your previous device to a computer and import the data to your de...

Page 35: ... your new device You can also sync data saved in your device with Samsung Cloud and view data saved on the Samsung Cloud You must register and sign in to your Samsung account to use Samsung Cloud Refer to Samsung account for more information Backing up data 1 On your previous device sign in to your Samsung account 2 Launch the Settings app select the backup option and back up your data If your dev...

Page 36: ...p RESTORE Syncing data You can sync data saved in your device such as images videos and events with Samsung Cloud and access it from other devices 1 On your new device launch the Settings app and tap Cloud and accounts Samsung Cloud 2 Tap Settings Sync settings 3 Tap the switches next to the items you want to sync with You can check the saved data or change the settings by tapping the GALLERY SAMS...

Page 37: ...ply excessive pressure to it with your fingertips It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doing so may result in afterimages screen burn in or ghosting The device may not recognise touch inputs close to the edges of the screen which are outside of the touch input area It is recommended to use fingers when you use the touchscreen Tapping Ta...

Page 38: ...ap and hold an item and drag it to the target position Double tapping Double tap the screen Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart or pinch on the screen ...

Page 39: ...ld to launch the Google Assistant app Back Tap to return to the previous screen Displaying or hiding the navigation bar Using the Show and hide button at the left side of the navigation bar you can set the navigation bar to be hidden or pinned on the screen when you use apps or features The navigation bar is pinned by default If you want to view files or use apps in full screen double tap the Show...

Page 40: ...en Select the Navigation buttons feature and then tap the Show and hide button switch to activate it You can add a button to hide or pin the navigation bar Full screen gestures Set the device to select an action when you drag upwards from the bottom of the screen while the navigation bar is hidden Select the Full screen gestures feature and then tap the Gesture hints switch to activate it You can ...

Page 41: ...ays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps The screen may appear differently depending on the region or service provider A widget Navigation bar soft buttons Favourite apps A folder A screen indicator Bixby Home indicator View your customised content An app ...

Page 42: ...on the Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area and tap Home screen settings Apps button Show Apps button APPLY The Apps button will be added at the bottom of the Home screen Apps button ...

Page 43: ...een in landscape mode Moving items Tap and hold an item and then drag it to a new location To move the item to another panel drag it to the side of the screen To add a shortcut to an app on the Home screen tap and hold an item on the Apps screen and then drag it to the top of the screen A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts a...

Page 44: ...w folder containing the selected apps will be created Tap Enter folder name and enter a folder name Adding more apps Tap ADD APPS on the folder Tick the apps to add and tap ADD You can also add an app by dragging it to the folder Moving apps from a folder Tap and hold an app to drag it to a new location Deleting a folder Tap and hold a folder and then tap Delete folder Only the folder will be dele...

Page 45: ... Tap on the panel Wallpapers Change the wallpaper settings for the Home screen and the locked screen Themes Change the device s theme Visual elements of interface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Tap and hold a widget and...

Page 46: ... Indicator icons appear on the status bar at the top of the screen The icons listed in the table below are most common The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Icon Meaning No signal Signal strength Roaming outside of normal service area Preferred SIM or USIM card for calls dual SIM models GPRS network connec...

Page 47: ...services being used Call in progress Missed call New text or multimedia message Alarm activated Mute mode activated Vibration mode activated Flight mode activated Error occurred or caution required Battery charging Battery power level ...

Page 48: ...screen turns off and automatically locks if the device is not used for a specified period To unlock the screen swipe in any direction when the screen turns on If the screen is off press the Power key or on the Always On Display double tap the Home button to turn on the screen Locked screen ...

Page 49: ...lock the screen PIN Enter a PIN with at least four numbers to unlock the screen Password Enter a password with at least four characters numbers or symbols to unlock the screen None Do not set a screen lock method Face Register your face to unlock the screen Refer to Face recognition for more information Fingerprints Register your fingerprints to unlock the screen Refer to Fingerprint recognition f...

Page 50: ...tings app tap Advanced features and then tap the Palm swipe to capture switch to activate it After capturing a screenshot use the following options on the toolbar at the bottom of the screen BixbyVision Recognise content using BixbyVision and search for relevant information Scroll capture Capture the current content and the hidden content on an elongated page such as a webpage When you tap Scroll ...

Page 51: ...drag the status bar downwards To close the notification panel swipe upwards on the screen You can open the notification panel even on the locked screen You can use the following functions on the notification panel Clear all notifications Launch Settings Access the notification settings Quick setting buttons View the notification details and perform various actions Preferred SIM or USIM card for ea...

Page 52: ...in features Swipe downwards on the notification panel to view more buttons To change feature settings tap the text under each button To view more detailed settings tap and hold a button To rearrange buttons tap Button order tap and hold a button and then drag it to another location ...

Page 53: ... in some languages To enter text you must change the input language to one of the supported languages Break to the next line Delete a preceding character Enter symbols Enter uppercase For all caps tap it twice Additional keyboard functions Enter a space View more keyboard functions Changing the input language Tap Languages and types MANAGE INPUT LANGUAGES and then select the languages to use When ...

Page 54: ...ding key repeatedly until the desired character appears Additional keyboard functions Some features may not be available depending on the region or service provider Predict words based on your input and show word suggestions To return to the keyboard functions list tap Set the device to transliterate characters from English into another language Enter emoticons Enter stickers You can also enter My...

Page 55: ...eatures such as when browsing webpages 1 Tap and hold over a word that you want to look up If the word you want to look up is not selected drag or to select the desired text 2 Tap Dictionary on the options list If a dictionary is not preinstalled on the device tap Move to Manage dictionaries next to a dictionary to download it 3 View the definition in the dictionary pop up window To switch to the ...

Page 56: ...available depending on the region or service provider Installing apps Browse apps by category or tap the search field to search for a keyword Select an app to view information about it To download free apps tap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then selec...

Page 57: ...pps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Managing apps Uninstalling or disabling apps Tap and hold an app and select an option Disable Disable selected default apps that cannot be uninstalled from the device Uninstall Uninstall downloaded apps Enabling apps Launch the Setti...

Page 58: ...and tap Apps App permissions Select an item and tap the switches next to apps to grant permissions If you do not grant permissions to apps the basic features of the apps may not function properly Bixby Introduction Bixby is an intelligent voice service that helps you use the device more conveniently You can talk to Bixby or type text Bixby will launch a function you request or show the information...

Page 59: ...ately While pressing and holding the Bixby key say what you want to Bixby and then release your finger from the key Bixby will perform what you request Bixby Bixby Home Upcoming reminder Bixby icon Press and hold the Bixby key Press the Bixby key The Bixby Home screen may appear differently depending on the region service provider or device s software ...

Page 60: ...Bixby key Bixby key 2 Check the Bixby intro page and tap NEXT 3 Select the language to communicate with Bixby and tap CONFIRM 4 Tap SIGN IN and follow the on screen instructions to sign in to your Samsung account If you are already signed in this step will not appear 5 Tap DONE to finish registering your Samsung account 6 Read and agree to the terms and conditions and tap NEXT 7 Follow the on scre...

Page 61: ...ess and hold the Bixby key Bixby will launch and start listening While pressing and holding the Bixby key say what you want to Bixby and then release your finger from the key Bixby icon Status Listening Open the Bixby full screen If Bixby is on standby it cannot listen to your voice Tap the standby status icon and say your request again when the icon changes to the listening status icon ...

Page 62: ...nny Corresponding function launched Status Processing Status Listening Status icons The Bixby icon will change according to Bixby current status as follow Bixby is listening Say your request Bixby is processing your request Bixby is answering your request Bixby is on standby To talk to Bixby tap this icon and say your request when the icon changes to the listening status icon ...

Page 63: ...to better understand your request Tap and say the name of the recipient and tell Bixby your message again Closing Bixby To stop using Bixby tap Using suggested commands Bixby will suggest commands that are customised to your current situation or usage patterns To open the suggested commands list tap FULL SCREEN Say or select a command at the bottom of the screen Tomorrow s weather Show me Internet...

Page 64: ...quest what you entered tap Bixby usages Launching apps or functions Launch apps or functions quickly using Bixby Say your request including the app or feature name to help Bixby execute your request more accurately 1 Press and hold the Bixby key say Call mom to Bixby and then release your finger from the Bixby key 2 Start talking when the contact saved as mom is found in Contacts and a call is mad...

Page 65: ...our finger from the Bixby key Brief information will appear on the Bixby screen Tap the weather information for details Browsing the Internet You can quickly search for information on the Internet For example press and hold the Bixby key say Search for nearby libraries on the Internet to Bixby and then release your finger from the Bixby key The Internet app will show the results Check the results ...

Page 66: ...n view Bixby supported apps and services Press and hold the Bixby key and tap FULL SCREEN Voice apps and services Samsung Apps that support Bixby will appear such as Gallery Weather and Messages Tap a desired app to view the suggested commands that can be used with Bixby ...

Page 67: ... to more apps Press and hold the Bixby key and tap FULL SCREEN Bixby Labs and then tap the switch to activate the feature View apps and voice commands that Bixby is experimenting with at Bixby Labs If you install the apps the Bixby Labs recommends you can experience Bixby in more apps ...

Page 68: ...ap Settings Language and speaking style Languages Waking up Bixby using your voice When you set voice wake up you can say Hi Bixby at any time to start a conversation Register your voice to use voice wake up 1 On the Bixby Home screen tap Settings Voice wake up and tap the switch to activate it 2 Tap and follow the on screen instructions to complete the setup Now you say Hi Bixby at any time to ge...

Page 69: ...y to start dictation mode when you press and hold the Bixby key while the Samsung keyboard is open To use this feature press and hold the Bixby key and tap FULL SCREEN and then tap the Dictation on keyboard switch to activate it Sending feedback to Bixby To help Bixby understand you better give feedback to Bixby on what it has done for you Tap when Bixby completes your request Tap when Bixby fails...

Page 70: ...icrophone due to noisy environments Press and hold the Call button on earphones or a Bluetooth headset to launch Bixby and say your request to the microphone Call button Deactivating Bixby You can deactivate Bixby from launching even when you press and hold the Bixby key or say Hi Bixby On the Bixby Home screen tap Settings and tap the BixbyVoice switch to deactivate it ...

Page 71: ...e Text Food Place Wine QR code To use this feature the device must be connected to aWi Fi or mobile network To use this feature you must register and sign in to your Samsung account The available features and search results may vary depending on the region or service provider This feature may not be available or you may not get correct search results depending on the image size format or resolutio...

Page 72: ...pear on the screen To view more information tap the feature icon or select a search result Translating or extracting text Recognise and show the translated text on the screen You can also extract text from a document or an image file For example if you want to know what a sign says while travelling abroad use the Bixby Vision features The device will translate the sign s text into the language you...

Page 73: ... information about nearby places by recognising your current location For example if you want to search for nearby cafes use the BixbyVision features The device will search for and show you nearby cafes 1 When you have a desired place or object launch BixbyVision 2 Select and keep the place or object within the screen to recognise it You can view basic information about nearby places If you want t...

Page 74: ...tion about food will appear RECIPE Search for the recipe VIDEOS Search for cooking videos FOODTRACKER Save food intake records to Samsung Health app Searching for wine information Detect the information from a wine label and search for information on the wine For example if you find your favourite wine or want to know more about a wine use the BixbyVision features 1 When you have a desired image o...

Page 75: ...e a product or its barcode to search for information in the Samsung Mall even when you do not know the product s name For example if you want to search for the product s information online use the BixbyVision features and the device will search for it and show you the results 1 When you have a desired image or object launch BixbyVision 2 Select and keep the object within the screen to recognise it...

Page 76: ...r Samsung account Opening Bixby Home 1 On the Home screen swipe to the right The Bixby Home screen will appear When launching this feature for the first time or after performing a data reset follow the on screen instructions to complete the setup 2 Swipe upwards or downwards to view recommended content Upcoming reminder Access additional options Change the Bixby key setting Recommended content Go ...

Page 77: ...screen tap Pin to top To unpin a card tap Unpin To hide a card from the list tap Hide for now Alternatively drag the card to the right To stop displaying a card on the list tap Don t show again Selecting apps to show as cards Add or delete apps to show as cards on the Bixby Home screen On the Bixby Home screen tap Settings Cards and tap the switches next to items to add or delete them If an app is...

Page 78: ...Feedback style Set Bixby to respond in short statements or in a more conversational style Voice wake up Set Bixby to wake up when it hears you say Hi Bixby You can also change the settings for the voice wake up feature Unlock with voice password Set the device to unlock by saying your voice password to Bixby Your device can be unlocked by someone else who says the correct password Voice password i...

Page 79: ...by Labs recommends you can experience Bixby in more apps Auto update 3rd party app plugin Set the device to automatically update plugins Bixby uses to control third party apps GENERAL Bixby key Set whether to open Bixby Home when you press the Bixby key Auto update Bixby Set the device to update Bixby software automatically even when using your mobile network You can incur additional charges when ...

Page 80: ...ct to aWi Fi or mobile network To fully use this feature you must register and sign in to your Samsung account To use location reminders the GPS feature must be activated Starting Reminder You can start Reminder from Bixby Home 1 On the Home screen swipe to the right The Bixby Home screen will appear 2 Tap GET STARTED on the UPCOMING REMINDERS card The Reminder intro page will appear Add the app i...

Page 81: ...e or location setting You can also save various content such as a single memo or webpage address and view it later For example create a reminder to alert you to Water the flowers when I get home 1 Launch the Reminder app 2 Tap Write a reminder and enter Water the flowers 3 Tap Set conditions Pick a place and set the location to home 4 Tap WHEN I ARRIVE AT DONE 5 Tap SAVE to save the reminder When ...

Page 82: ...owers when I get home Bixby will save what you said as a reminder Checking reminder notifications At the preset time or location a notification pop up window will appear Tap COMPLETE or SNOOZE Viewing the reminders list Launch the Reminder app to view your reminders list To view reminder details select a reminder ...

Page 83: ...reminders that you do not need to be reminded of as complete On the reminders list select a reminder and tap COMPLETE Alternatively drag the reminder to the left Restoring reminders Restore reminders that have been completed 1 On the reminders list tap Completed EDIT 2 Tick items to restore and tap RESTORE Reminders will be added to the reminders list and you will be reminded at the preset times D...

Page 84: ... number If the keypad does not appear on the screen tap to open the keypad 2 Tap to make a voice call or tap to make a video call For dual SIM models tap or to make a voice call Create a new contact Add the number to an existing contact Preview the phone number Hide the keypad Delete a preceding character Access additional options ...

Page 85: ...dial numbers select a speed dial number and then add a phone number To make a call tap and hold a speed dial number on the keypad For speed dial numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making calls from the locked screen On the locked screen drag outsi...

Page 86: ...and then tap Missed calls If a call is missed the icon appears on the status bar Open the notification panel to view the list of missed calls Alternatively launch the Phone app and tap RECENTS to view missed calls Blocking phone numbers Block calls from specific numbers added to your block list 1 Launch the Phone app and tap Settings Block numbers 2 Tap select contacts and then tap DONE To manuall...

Page 87: ...vice Speaker Activate or deactivate the speakerphone When using the speakerphone speak into the microphone at the top of the device and keep the device away from your ears Mute Turn off the microphone so that the other party cannot hear you Keypad Hide Open or close the keypad End the current call During a video call Tap the screen to use the following options Access additional options Camera Turn...

Page 88: ...he Phone app and tap RECENTS 2 Tap a caller s image or tap a phone number Details 3 Tap Create contact to create a new contact or tap Update existing to add the number to an existing contact Adding a tag to a phone number You can add tags to numbers without saving them to Contact This allows you to view the caller s information when they call without having them listed in Contact 1 Launch the Phon...

Page 89: ...s Creating a new contact 1 Launch the Contacts app tap and then select a storage location 2 Enter contact information Select a storage location Add an image Open more information fields Enter contact information Depending on the selected storage location the types of information you can save may vary 3 Tap SAVE ...

Page 90: ...ith online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Cloud and accounts Accounts and select the account to sync with 2 Tap Sync account and tap the Sync Contacts switch to activate it For the Samsung account tap Sync settings and tap the Contacts switch to activate it Searching for contacts Launch the Contacts app Use one of the following search...

Page 91: ...us message with others using the profile sharing feature The profile sharing feature may not be available depending on the region or service provider The profile sharing feature is only available for contacts who have activated the profile sharing feature on their device 1 Launch the Contacts app and select your profile 2 Tap EDIT edit your profile and tap SAVE 3 Tap Profile sharing and then tap t...

Page 92: ...e Launch the Contacts app tap Groups select a group and then tap Send message Merging duplicate contacts When you import contacts from other storages or sync contacts with other accounts your contacts list may include duplicate contacts Merge duplicate contacts into one to streamline your contacts list 1 Launch the Contacts app and tap Manage contacts Merge contacts 2 Tick contacts and tap MERGE D...

Page 93: ...tap 2 Add recipients and tap START 3 Enter a message To record and send a voice message tap and hold say your message and then release your finger The recording icon appears only while the keyboard is hidden Access additional options Enter a message Make a call to the recipient Enter stickers Attach files Recipient Send the message 4 Tap to send the message For dual SIM models tap or to send the m...

Page 94: ... you via messages While composing a message tap or on the Samsung keyboard and tap the My Emoji icon My Emoji stickers will appear Select the sticker that you want to share My Emoji stickers will appear after you create My Emoji in the Camera app Refer to Creating My Emoji for more information ...

Page 95: ...o the message tap Enter message enter a message and then tap For dual SIM models tap or To adjust the font size spread two fingers apart or pinch on the screen Blocking unwanted messages Block messages from specific numbers added to your block list 1 Launch the Messages app and tap Settings Block numbers and messages Block numbers 2 Tap INBOX and select a contact Or tap CONTACTS select contacts an...

Page 96: ...set an alert at an interval to let you know that you have unchecked notifications If this feature is not activated launch the Settings app tap Accessibility Notification reminder and then tap the switch to activate it Then tap the Messages switch to activate it Deleting messages 1 Launch the Messages app and tap CONVERSATIONS 2 On the messages list select a contact 3 Tap and hold a message tap Del...

Page 97: ...dress field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen To switch between tabs quickly swipe to the left or right on the address field Bookmark the current webpage Quick menu Open the homepage Move between pages Open the browser s tab manager Access additional options Refresh the current webpage View your bookmarks sav...

Page 98: ...e In secret mode the device will change the colour of the toolbars In secret mode you cannot use some features such as screen capture Changing security settings You can change your password or the lock method Tap Settings Privacy Secret mode security Change password To set your registered fingerprint as the lock method along with the password tap the Fingerprints switch to activate it Refer to Fin...

Page 99: ...count If you have more than one email account you can set one as the default account Tap Set default account Sending emails 1 Tap to compose an email 2 Add recipients and enter a subject line and text 3 Tap SEND to send the mail Reading emails When Email is open the device will automatically retrieve new emails To manually retrieve emails swipe downwards on the top of the emails list Tap an email ...

Page 100: ...re you may violate other people s privacy Launching Camera Use the following methods to launch Camera Launch the Camera app Press the Power key twice quickly On the locked screen drag outside the circle Some methods may not be available depending on the region or service provider Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turn...

Page 101: ...cal zoom Activate or deactivate the Ultra wide lens Camera settings Switch between the front and rear cameras Shooting modes BixbyVision Options for current shooting mode To adjust the brightness of photos or videos tap the screen When the adjustment bar appears drag on the adjustment bar towards or To capture an image from the video while recording tap To change the focus while recording a video ...

Page 102: ...ut Spread two fingers apart on the screen to zoom in and pinch to zoom out Use the 2x optical zoom to get clear photos even when you zoom in on a far away subject On the preview screen tap Zooming features are available only when using the rear camera If you use the video zoom feature for a long time while recording a video the video quality may diminish to prevent your device from overheating The...

Page 103: ... the preview screen 1 On the preview screen tap Edit camera modes Rear camera or Front camera Alternatively tap and hold the shooting modes list on the preview screen 2 Tick modes to use To change the order of shooting modes drag to another location Rear camera Front camera Shooting modes list ...

Page 104: ...era button switch to activate it Setting the camera button action You can take a series of photos or create an animated GIF by tapping and holding the camera button On the preview screen tap Hold Camera button to and select an action you want to use Take picture Take a photo Take burst shot Take a series of photos Create GIF Create an animated GIF with sequential photos you taken The Take burst sh...

Page 105: ...re setting will be locked The setting remains locked even after you take a photo This feature is available only in AUTO and PRO modes SUPER SLOW MO Super slow motion is a feature that records a quickly passing moment slowly so that you can appreciate it later After the video is recorded background music will be added automatically How to record in super slow motion You can record super slow motion...

Page 106: ...ording may start at an unwanted moment if there are conditions such as the following When the device shakes When another object is moving near the subject in the motion detection area When recording under flickering light such as a fluorescent light When recording in dark areas where noise occurs Recording the videos in super slow motion Record a short video by capturing a moment that the subject ...

Page 107: ...re it Change the background music Turn the super slow motion effect on or off View super slow motion sections Crop a section Select and view a super slow motion section of the video If you want to turn off the super slow motion effect tap When you tap and hold a section you can save it as a separate file or share it Crop out a desired section Drag the start bracket and the end bracket to the desir...

Page 108: ... preview screen Short clips with different effects will appear 2 Select a clip you want and tap SHARE 3 Select a file format and a sharing method Some social network services and messenger apps may not support the sharing feature This feature is only available for unedited original videos recorded in super slow motion ...

Page 109: ...n and take a photo that highlights the subject Use this feature in a place that has sufficient light The background blur may not be applied properly in the following conditions The device or the subject is moving The subject is thin or transparent The subject has a similar colour or pattern to the background The subject or background is plain 1 On the shooting modes list tap LIVE FOCUS 2 Drag the ...

Page 110: ...ed points you can change the shape of the background blur Select a shape such as a heart star or flower to decorate the photo and make it look different 1 Select a photo taken with the Live focus feature and tap ADJUST BACKGROUND BLUR 2 To adjust the background blur level drag the background blur adjustment bar to the left or right To change the background blur shape drag the effect list to the le...

Page 111: ...h My Emoji to liven up any conversation You can take photos and record videos using AR Emojis such as My Emoji or Live stickers which mimic your expressions Creating My Emoji Make a My Emoji that looks like you My Emoji stickers with various expressions will be automatically generated 1 On the shooting modes list tap AR EMOJI Create My Emoji 2 Align your face on the screen and tap to take a photo ...

Page 112: ...y Emoji stickers in Gallery and tap OK Create My Emoji AR EMOJI Edit detailed settings Edit basic settings You can use the AR EMOJI feature in both the front and rear cameras If you are using the rear camera it will automatically switch to the front camera To switch between cameras swipe upwards or downwards or tap Deleting My Emoji Tap and hold the My Emoji that you want to delete and tap ...

Page 113: ... also record a lovely and funny sticker that keeps moving in a video 1 On the shooting modes list tap AR EMOJI 2 Tap or and select a sticker you want 3 Tap to take a photo or tap to record a video Applying stickers randomly You can apply stickers randomly instead of selecting one from the stickers list Tap Random repeatedly until the sticker you want appears ...

Page 114: ...ges or on a social network 1 On the Samsung keyboard tap 2 Tap the My Emoji icon 3 Select one of the My Emoji stickers The My Emoji sticker will be inserted My Emoji icon Deleting My Emoji stickers On the Samsung keyboard tap and tap at the bottom of the keyboard Select the My Emoji stickers you want to delete and tap DELETE ...

Page 115: ... and the optimised colour will be applied On the shooting modes list tap SCENE OPTIMISER View information Flaw detection If a photo is taken poorly the device will notify you to take the photo again When someone blinks or appears blurry in photos or if there are smudges on the lens a notification will appear after you take the photo If you do not want to use this feature tap on the preview screen ...

Page 116: ... information Pro mode Capture photos and videos while manually adjusting various shooting options such as exposure value and ISO value On the shooting modes list tap PRO Select options and customise the settings and then tap to take a photo or tap to record a video Available options Change the exposure value This determines how much light the camera s sensor receives For low light situations use a...

Page 117: ... taking photos of indistinct backgrounds such as an empty sky or a plain wall 1 On the shooting modes list tap PANORAMA 2 Tap and move the device slowly in one direction 3 Tap to stop taking photos Food mode Take photos of food with more vibrant colours You must first add this mode to the shooting modes list before you can use it On the preview screen tap Edit camera modes Rear camera and then tic...

Page 118: ... view them as fast motion videos 1 On the shooting modes list tap HYPERLAPSE 2 Tap and select a frame rate option If you set the frame rate to Auto the device will automatically adjust the frame rate according to the changing rate of the scene 3 Tap to start recording 4 Tap to finish recording 5 On the preview screen tap the preview thumbnail and tap to view the video ...

Page 119: ...2 Tap to start recording 3 When you are finished recording tap to stop 4 On the preview screen tap the preview thumbnail 5 Tap The fastest section of the video will be set as a slow motion section and the video will start playing Up to two slow motion sections will be created based on the video To edit the slow motion section drag to the left or right Slow motion section Start bracket End bracket ...

Page 120: ...s list tap SELFIE 3 Face the front camera lens 4 Tap to take a photo Alternatively show your palm to the front camera After recognising your palm a countdown timer will appear When the time is up the device will take a photo Applying beauty effects You can modify facial features such as your skin tone or face shape before taking self portraits 1 On the preview screen tap 2 Select the options to ap...

Page 121: ...t camera lens 4 Tap to take a photo Alternatively show your palm to the front camera After recognising your palm a countdown timer will appear When the time is up the device will take a photo Applying beauty effects You can adjust the skin tone before taking self portraits 1 On the preview screen tap 2 Select the options to apply beauty effects to your face and take a photo of yourself Colour Adju...

Page 122: ... the front camera After recognising your palm a countdown timer will appear When the time is up the device will take a photo 5 Slowly swivel the device left and then right or vice versa to take a wide self portrait The device will take additional photos when the white frame moves to each end of the viewfinder window Make sure to keep the white frame inside the viewfinder window The subjects should...

Page 123: ...e shot to calculate the exposure of the shot Matrix averages the entire scene In FOOD mode focus on a subject inside the circular frame and blur the image outside the frame Camera settings On the preview screen tap Some options may not be available depending on the shooting mode REAR CAMERA Picture size Select a resolution for photos Using a higher resolution will result in higher quality photos b...

Page 124: ...edit the shooting modes list Flaw detection Set to receive notifications when someone blinks or appears blurry in photos or if there are smudges on the lens Video stabilisation Activate anti shake to reduce or eliminate blurry image resulting from camera shake while recording a video Grid lines Display viewfinder guides to help composition when selecting subjects Location tags Attach a GPS locatio...

Page 125: ...amera button that you can place anywhere on the screen Hold Camera button to Select an action to perform when you tap and hold the camera button PressVolume key to Set the device to use theVolume key to control the shutter or zoom in or out Reset settings Reset the camera settings Contact us Ask questions or view frequently asked questions Refer to Samsung Members for more information Gallery Intr...

Page 126: ...hare the image with others Draw on the image Modify the image Add the image to favourites You can create a GIF animation or collage from multiple images Tap Create GIF or Create collage and then select images Searching for images Launch the Gallery app and tap to view images sorted by category such as types locations or documents To search for images by entering keywords tap the search field ...

Page 127: ...RES 2 Select a video to play Video files show the icon on the preview thumbnail 3 Tap to play the video Lock the playback screen Switch to the pop up video player Rewind or fast forward by dragging the bar Capture the current screen Skip to the previous video Tap and hold to rewind Skip to the next video Tap and hold to fast forward Access additional options Change screen ratio Pause and resume pl...

Page 128: ...to created content such as a story or a GIF the content will also be displayed While viewing an image or on the video preview screen drag upwards on the screen File details will appear You can also view related content by tapping information on the screen File details Location information People information Auto created content Tags Edit information ...

Page 129: ...lery app and tap ALBUMS 2 Tap Hide or unhide albums 3 Select albums to hide and tap APPLY To show albums again tap Hide or unhide albums deselect albums to show and then tap APPLY Viewing stories When you capture or save images and videos the device will read their date and location tags sort the images and videos and then create stories To create stories automatically you must capture or save mul...

Page 130: ...tap DELETE Sharing albums Create albums and share them with your family and friends saved in your contacts They can view shared albums on devices signed in to their Samsung account such as smartphones TVs or refrigerators To use this feature your phone number must be verified To use this feature you must register and sign in to your Samsung account You may incur additional charges when sharing fil...

Page 131: ...and tap SHARED 2 Select an album to add images or videos 3 Tap ADD and tick images or videos to add 4 Tap DONE Syncing images and videos with Samsung Cloud When you sync your Gallery app with Samsung Cloud photos and videos you take will also be saved in Samsung Cloud You can view images and videos saved in Samsung Cloud in your Gallery app and from other devices Launch the Gallery app tap Setting...

Page 132: ...s Deleting an image or a video Select an image or a video and tap at the bottom of the screen Deleting multiple images and videos 1 On the Gallery screen tap and hold an image or a video to delete 2 Tick the images or videos to delete 3 Tap DELETE ...

Page 133: ...On Display may change automatically depending on the lighting conditions If the sensor at the top of the device is covered for a certain period the Always On Display will turn off Opening notifications on the Always On Display When you receive message missed call or app notifications notification icons will appear on the Always On Display Double tap a notification icon to view its notification If ...

Page 134: ...lay double tap the clock 3 Swipe to the left or right on the clock to move to the music controller 4 Tap the icons to control the playback Changing the schedule for the Always On Display feature Launch the Settings app tap Lock screen Always On Display Set schedule and set the start and end time To always display the Always On Display tap the Show always switch to activate it Deactivating the Alwa...

Page 135: ...indow Introduction Multi window lets you run two apps at the same time in the split screen view You can also run multiple apps at the same time in the pop up view Some apps may not support this feature Split screen view Pop up view ...

Page 136: ...ently used apps 2 Swipe upwards or downwards and tap on a recent app window The selected app will launch in the upper window 3 In the lower window swipe upwards or downwards to select another app to launch To launch apps not in the list of recently used apps tap APP LIST and select an app ...

Page 137: ... bar between the app windows up or down to adjust the size of the windows When you drag the bar between the app windows to the top or bottom edge of the screen the window will be maximised Minimising the split screen view Tap the Home button to minimise the split screen view The icon will appear on the status bar The app in the lower window will close and the app in the upper window will remain ac...

Page 138: ...rag upwards or downwards 3 Tap DONE The selected app window will be pinned at the top of the screen To unpin the window drag the bar between the app windows 4 In the lower window swipe upwards or downwards to select another app to launch Adding app pairs to the Home screen When you add app pairs to the Home screen you can launch two apps in the split screen view with a single tap Tap the bar betwe...

Page 139: ... Swipe upwards or downwards tap and hold an app window and then drag it to Drop here for pop up view The app screen will appear in the pop up view Minimise the window Close the app Maximise the window Moving pop up windows To move a pop up window tap the window s toolbar and drag it to a new location ...

Page 140: ... www samsung com samsungpay To use this feature you must sign in to your Samsung account and register your biometric data For more information refer to Samsung account and Fingerprint recognition To make payments with Samsung Pay the device may be required a connection to aWi Fi or mobile network depending on the region This app s availability and supported features may vary depending on the regio...

Page 141: ...ster your fingerprint to use when making payments 5 Create a PIN to use when making payments This PIN will be used to verify various actions in Samsung Pay such as making payments and unlocking the app Registering cards You can easily register cards by capturing their images with the camera You can check the cards that support this feature from the Samsung Pay website www samsung com samsungpay La...

Page 142: ...tures 142 Making payments 1 Tap and hold a card image at the bottom of the screen and drag it upwards Alternatively launch the Samsung Pay app 2 On the cards list swipe to the left or right and select a card to use ...

Page 143: ...yments You can cancel payments by visiting the place where you made them On the cards list swipe to the left or right to select the card you used Follow the on screen instructions to complete payment cancellation Samsung Pay mini Register frequently used mobile wallets and UPI Unified Payments Interface bank accounts to Samsung Pay mini a mobile payment service to make payments quickly and securel...

Page 144: ...y news and tips Samsung Members can help you solve any problems you might encounter while using your device Additional options Send feedback This app s availability and supported features may vary depending on the region or service provider This app may appear in the Samsung folder depending on the region or service provider To submit your feedback or post your comments you must register and sign ...

Page 145: ... tap ALL 2 Select an input method from the toolbar at the top of the screen and compose a note Enter text using the keyboard Write or draw with pens Paint with brushes Insert an image or a voice recording 3 When you are finished composing the note tap SAVE Deleting notes 1 Launch the Samsung Notes app tap ALL or COLLECTIONS and then select a category 2 Tap and hold a note to delete To delete multi...

Page 146: ...or double tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details Select a calendar to save the event to Attach a map Enter the location Add a note Enter a title Select a sticker to display with the event Set the duration Add more details Set an alarm Change the event s colour 3 Tap SAVE to save the event ...

Page 147: ...g account tap Sync settings and tap the Calendar switch to activate it To add accounts to sync with launch the Calendar app and tap Manage calendars Add account Then select an account to sync with and sign in When an account is added it will appear on the list Samsung Health Introduction Samsung Health helps you manage your wellness and fitness Set fitness goals check your progress and keep track ...

Page 148: ...not be available depending on the region View and manage trackers View health tips Ask experts any health related questions Compare your step count records with other Samsung Health users or compete with your friends Monitor your health and fitness To add items to the Samsung Health screen tap Manage items and then select items SERVICES Set your daily fitness goals and monitor your health and fitn...

Page 149: ...evice counts the number of steps you take and measures the distance travelled On the Samsung Health screen tap the steps tracker Target Current step total You may experience a brief delay while the steps tracker monitors your steps and then displays your step count You may also experience a brief delay before the pop up window indicates that your goal has been reached If you use the steps tracker ...

Page 150: ...ation may be stored until the completion of such purposes You can delete personal data stored by Samsung Health by using the Erase personal data option in the Settings menu To delete any data you have shared with social networks or transferred to storage devices you must delete them separately You may share and or sync your data with additional Samsung services or compatible third party services t...

Page 151: ... from the stations list View the list of available stations Access additional options Scan and save available stations automatically Add the current radio station to the favourites list Fine tune the frequency View the list of favourite stations Record a song from the FM radio Turn the FM radio on or off Enter radio station frequency manually Search for an available radio station Playing through t...

Page 152: ... from the stations list Voice Recorder Introduction Use different recording modes for various situations The device can convert your voice to text Making voice recordings 1 Open the Samsung folder and launch the Voice Recorder app 2 Tap to start recording Speak into the microphone Tap to pause recording While making a voice recording tap BOOKMARK to insert a bookmark Change the recording mode Star...

Page 153: ... quiet place If the voice memo system language does not match the language you are speaking the device will not recognise your voice Before using this feature tap the current language to set the voice memo system language My Files Access and manage various files stored in the device or in other locations such as cloud storage services Open the Samsung folder and launch the My Files app View files ...

Page 154: ...h next to the alarm in the alarms list Stopping alarms Tap DISMISS to stop an alarm If you have previously enabled the snooze option tap SNOOZE to repeat the alarm after a specified length of time Deleting alarms Tap and hold an alarm tick alarms to delete and then tap DELETE WORLD CLOCK Launch the Clock app and tap WORLD CLOCK Creating clocks Tap enter a city name or select a city from the globe ...

Page 155: ...ration tap the duration input field 3 Tap DISMISS when the timer goes off Calculator Perform simple or complex calculations Launch the Calculator app Rotate the device to landscape orientation to display the scientific calculator If Auto rotate is disabled tap to display the scientific calculator To see the calculation history tap HISTORY To close the calculation history panel tap KEYPAD To clear ...

Page 156: ...d from Play Store and Galaxy Apps into one place for easy access You can set the device to game mode to play games more easily View your gameplay information Downloaded apps Open games with or without sound Change the performance mode View more games and install them Access additional options ...

Page 157: ...s tap Add a game Removing a game from Game Launcher Tap and hold a game and tap Remove Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap Game performance and then drag the bar to select the mode you want Focus on power saving This saves battery power while playing games Balanced This balances the performance and the battery usage time Focus on ...

Page 158: ...Tools settings Launch apps in a pop up window Edit the apps list Lock some features during games Hide the buttons on the navigation bar Lock the touchscreen while the game is being played Capture screenshots Available options may vary depending on the game Blocking notifications during games Tap and tap the No alerts during game switch to activate it The device will mute notification sounds and di...

Page 159: ... products Register smart refrigerators washers air conditioners air purifiers TVs and Internet ofThings IoT products on your smartphone and view their status or control them from your smartphone s screen Receiving notification Receive notifications from connected devices on your smartphone For example when the laundry is finished you can receive a notification on your smartphone Open the Samsung f...

Page 160: ...vailable features may differ depending on the connected device Connected devices own errors or defects are not covered by the Samsung warranty When errors or defects occur on the connected devices contact the device s manufacturer Connecting to nearby devices Connect to nearby devices such as Bluetooth headsets easily and quickly Connection methods may vary depending on the type of connected devic...

Page 161: ...ist tap under ADD DEVICE MANUALLY and select a device type Or tap Search and enter the device or model name 4 Follow the on screen instructions to register devices Viewing and controlling connected devices You can view and control the devices For example you can check the ingredients in your refrigerator or adjust theTV volume 1 Open the Samsung folder launch the SmartThings app and then tap Devic...

Page 162: ...me To set a location tap Geolocation to select a location on the map and tap DONE 3 Tap SAVE Your location will be added To add devices to the location tap ADD DEVICE and follow the on screen instructions to register devices The devices will be added to the location Adding scenes Add a scene and register devices to it to control multiple devices at the same time with a single tap of a button or wi...

Page 163: ...on 3 Set the activation conditions for this automation 4 Tap ADD next to Then and set actions to perform To receive a notification when an automation runs tap Notify members and enter the message 5 Tap SAVE Receiving notifications You can receive notifications from connected devices on your smartphone For example when the laundry is finished you can receive a notification on your smartphone To set...

Page 164: ... feature is not activated launch the Settings app tap Advanced features and then tap the Direct share switch to activate it Using additional features Link Sharing Share large files Upload files to the Samsung storage server and share them with others via aWeb link or a code To use this feature your phone number must be verified Share to device Share content with nearby devices viaWi Fi Direct or B...

Page 165: ...r information and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search the world map and view location information for various places around you Play Music Discover listen to and share music on your device You can upload music collections stored on your device to the cloud and access them later Play Movies TV Purchase or rent videos suc...

Page 166: ...tch or create videos and share them with others Photos Search for manage and edit all your photos and videos from various sources in one place Google Search quickly for items on the Internet or your device Duo Make a simple video call ...

Page 167: ...ata or media files with other Bluetooth enabled devices Refer to Bluetooth for more information Phone visibility Allow other devices to find your device to share content with you When this feature is activated your device will be visible to other devices when they search for available devices using theirTransfer files to device option Data usage Keep track of your data usage amount and customise t...

Page 168: ...ng Use the device as a mobile hotspot to share the device s mobile data connection with other devices when the network connection is not available Connections can be made viaWi Fi USB or Bluetooth Refer to Mobile Hotspot andTethering for more information Mobile networks Configure your mobile network settings SIM card manager dual SIM models Activate your SIM or USIM cards and customise the SIM car...

Page 169: ... automatically select it from the list of networks and tap FORGET If you cannot connect to aWi Fi network properly restart your device sWi Fi feature or the wireless router Wi Fi Direct Wi Fi Direct connects devices directly via aWi Fi network without requiring an access point 1 On the Settings screen tap Connections Wi Fi and then tap the switch to activate it 2 Tap Wi Fi Direct The detected devi...

Page 170: ...i Fi Direct and select a device to transfer the image to 3 Accept theWi Fi Direct connection request on the other device If the devices are already connected the image will be sent to the other device without the connection request procedure Ending the device connection 1 On the Settings screen tap Connections Wi Fi 2 Tap Wi Fi Direct The device displays the connected devices in the list 3 Tap the...

Page 171: ...r example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and then tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want ...

Page 172: ... select a device to transfer the image to If your device has paired with the device before tap the device name without confirming the auto generated passkey If the device you want to pair with is not in the list request that the device turns on its visibility option 3 Accept the Bluetooth connection request on the other device Unpairing Bluetooth devices 1 On the Settings screen tap Connections Bl...

Page 173: ...ver on and select apps NFC and payment Your device allows you to read near field communication NFC tags that contain information about products You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps The device contains a built in NFC antenna Handle the device carefully to avoid damaging the NFC antenna Reading information fro...

Page 174: ...ke payments you must register for the mobile payment service To register or get more information about the service contact your service provider 1 On the Settings screen tap Connections and tap the NFC and payment switch to activate it 2 Touch the NFC antenna area on the back of your device to the NFC card reader To set the default payment app open the Settings screen and tap Connections NFC and p...

Page 175: ...en tap Connections NFC and payment and tap the switch to activate it 2 Tap the Android Beam switch to activate it 3 Select an item and touch the other device s NFC antenna to your device s NFC antenna 4 When Touch to beam appears on the screen tap your device s screen to send the item If both devices try to send data simultaneously the file transfer may fail ...

Page 176: ...ice s mobile data connection with computers or other devices via Bluetooth USB tethering Use USB tethering to share the device s mobile data connection with a computer via USB When connected to a computer the device is used as a wireless modem for the computer Using the mobile hotspot Use your device as a mobile hotspot to share your device s mobile data connection with other devices 1 On the Sett...

Page 177: ...ngs Refer to Using dual SIM or USIM cards dual SIM models for more information On the Settings screen tap Connections SIM card manager Calls Select a SIM or USIM card for voice calls Text messages Select a SIM or USIM card for messaging Mobile data Select a SIM or USIM card for data services Confirm SIM card for calls Set the device to display the SIM or USIM card selection pop up window when retu...

Page 178: ...Set the device to download files larger than 30 MB faster viaWi Fi and mobile networks simultaneously Refer to Download booster for more information VPN Set up virtual networks VPNs on your device to connect to a school or company s private network Ethernet When you connect an Ethernet adaptor you can use a wired network and configure network settings Printing Configure settings for printer plug i...

Page 179: ...ur device s screen on the vehicle s head unit monitor Connect your device to a vehicle to control your device s MirrorLink apps on the vehicle s head unit monitor On the Settings screen tap Connections More connection settings MirrorLink Your device is compatible with vehicles that support MirrorLink version 1 1 or higher Connecting your device to a vehicle via MirrorLink When using this feature f...

Page 180: ...ed and performance of this feature may be affected If theWi Fi and mobile network connections have significantly different data transfer speeds the device may use only the fastest connection This feature supports HypertextTransmission Protocol HTTP 1 1 and Hypertext Transmission Protocol Secure HTTPS The feature cannot be used with other protocols such as FTP Sounds and vibration Options Change se...

Page 181: ...ity and effects Configure additional sound settings You can also activate the surround sound mode Refer to Dolby Atmos surround sound for more information Separate app sound Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset separate from the sound of other apps For example you can listen to the Navigation app through your device s speaker while li...

Page 182: ...ttings On the Settings screen tap Display Brightness Adjust the brightness of the display Auto brightness Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions Blue light filter Activate the blue light filter and change the filter settings Refer to Blue light filter for more information Font and screen zoom Change the screen zoom se...

Page 183: ...or more information Screen timeout Set the length of time the device waits before turning off the display s backlight Block accidental touches Set the device to prevent the screen from detecting touch input when it is in a dark place such as a pocket or bag Screensaver Set the device to launch a screensaver when the device is charging Refer to Screensaver for more information Blue light filter Red...

Page 184: ...nce If you select the Adaptive display mode you can adjust the display colour balance by colour value Changing the screen mode On the Settings screen tap Display Screen mode and select a mode you want Adaptive display This optimises the colour range saturation and sharpness of your display You can also adjust the display colour balance by colour value AMOLED cinema This is suitable for watching vi...

Page 185: ...ettings screen tap Display Screen mode Adaptive display 2 Adjust the colour adjustment bar under Full screen colour balance The colour balance of the screen will be optimised Adjusting the screen tone by colour value Increase or lower certain colour tones by adjusting the Red Green or Blue value individually 1 On the Settings screen tap Display Screen mode Adaptive display 2 Tick Advanced options ...

Page 186: ...rds and overlap 3 Tap to select albums for displaying images 4 When you are finished tap the Back button To preview the selected option tap PREVIEW When you tap the screen while your screensaver is displayed the screen will turn on Wallpapers and themes Change the wallpaper settings for the Home screen and the locked screen or apply various themes to the device On the Settings screen tap Wallpaper...

Page 187: ... with one hand This feature may not be available depending on the region or service provider Finger sensor gestures Set the device to open or close the notification panel when you swipe upwards or downwards on the fingerprint recognition sensor This feature is not available when the sensor is detecting your fingerprint Quick launch Camera Set the device to launch the camera by pressing the Power k...

Page 188: ... is turned on or the device is not on a flat surface Easy mute Set the device to mute incoming calls or alarms by using palm motions or facing the device s screen downwards Swipe to call or send messages Set the device to make a call or send a message when you swipe to the right or left on a contact or a phone number in the Phone or Contacts app Chat over video Set the device to chat and watch vid...

Page 189: ...tifications from the second app the notifications will be displayed with to distinguish them from the first app s notifications Second app The Dual Messenger feature may not be available depending on the app Some features of the app may be limited for the second app Uninstalling a second app 1 On the Settings screen tap Advanced features Dual Messenger 2 Tap the switch of the app you want to disab...

Page 190: ...e data usage Battery Storage Device security Memory Using the quick optimisation feature On the Settings screen tap Device maintenance FIX NOW or OPTIMISE NOW The quick optimisation feature improves device performance through the following actions Clearing some memory Deleting unnecessary files and closing apps running in the background Managing abnormal battery usage Scanning for crashed apps and...

Page 191: ...de MID Activate power saving mode to extend the battery s usage time MAX In maximum power saving mode the device decreases battery consumption by applying the dark theme and limiting the apps and features available Network connections except for the mobile network will be deactivated Managing the battery You can save battery power by preventing apps that are running in the background from using ba...

Page 192: ...fication section for your device on the Samsung website Managing the memory To delete residual files such as cache tap CLEAN NOW To delete files or uninstall apps that you do not use any more select a category under USER DATA Then tick items to select and tap DELETE or UNINSTALL Memory On the Settings screen tap Device maintenance Memory To speed up your device by stopping apps running in the back...

Page 193: ... available when this feature is activated depending on the service provider or the mobile network conditions On the Settings screen tap Device maintenance Ultra data saving and then tap the switch to activate it Activate the Opera Max data compression feature to compress Internet data when using the mobile network Select apps that are allowed to use the mobile data connection in the background Vie...

Page 194: ... lock settings Change screen lock settings for the selected lock method Always On Display Set the device to display information while the screen is turned off Refer to Always On Display for more information Clock style Change the type and colour of the clock on the locked screen Roaming clock Change the clock to show both the local and home time zones on the locked screen when roaming FaceWidgets ...

Page 195: ...ou set 1 On the Settings screen tap Lock screen Smart Lock 2 Unlock the screen using the preset screen lock method 3 Select an option and follow the on screen instructions to complete the setting Biometrics and security Options Change the settings for securing the device On the Settings screen tap Biometrics and security Face Recognition Set the device to unlock the screen by recognising your face...

Page 196: ...to Samsung Pass for more information Secure Folder Create a secure folder to protect your private content and apps from others Refer to Secure Folder for more information App permission monitor Set to receive notifications when the permissions you select are used by apps that you are not using You can manage the settings of each app and view their permission usage history Secure startup Protect yo...

Page 197: ...e deleted If you want to use your biometric data in apps or features you must register your biometric data again Precautions for using face recognition Before using the face recognition to unlock your device keep the following precautions in mind Your device could be unlocked by someone or something that looks like your image Face recognition is less secure than Pattern PIN or Password For better ...

Page 198: ... screen lock method create one 3 Read the on screen instructions and tap CONTINUE 4 Hold the device with the screen facing towards you and look at the screen 5 Position your face inside the circle on the screen The camera will scan your face When a face lock screen appears tap TURN ON to use your face to unlock the screen If unlocking the screen with your face is not working properly tap Remove fa...

Page 199: ...r face instead of using a pattern PIN or password 1 On the Settings screen tap Biometrics and security Face Recognition 2 Unlock the screen using the preset screen lock method 3 Tap the Face unlock switch to activate it If you want to reduce the possibility of recognising faces in photos or videos tap the Faster recognition switch to deactivate it This may decrease the face recognition speed 4 On ...

Page 200: ...s identical If you use your fingerprint as a screen lock method your fingerprint cannot be used to unlock the screen for the first time after turning on the device To use the device you must unlock the screen using the pattern PIN or password you set when registering the fingerprint Be careful not to forget your pattern PIN or password If your fingerprint is not recognised unlock the device using ...

Page 201: ...n sensor and your fingers are clean and dry The device may not recognise fingerprints that are affected by wrinkles or scars The device may not recognise fingerprints from small or thin fingers If you bend your finger or use a fingertip the device may not recognise your fingerprints Make sure to cover the entire fingerprint recognition sensor with your finger To improve recognition performance reg...

Page 202: ...rprint to unlock the screen Deleting registered fingerprints You can delete registered fingerprints 1 On the Settings screen tap Biometrics and security Fingerprint Scanner 2 Unlock the screen using the preset screen lock method 3 Tap EDIT 4 Tick fingerprints to delete and tap REMOVE Using Samsung Pass When you register your fingerprints to Samsung Pass you can use them to easily verify your ident...

Page 203: ...vate it 4 On the locked screen place your finger on the fingerprint recognition sensor and scan your fingerprint Samsung Pass Samsung Pass allows you to sign in to your Samsung account websites or apps more easily and securely via your biometric data rather than entering your login information Register your biometric data to Samsung Pass and set to sign in to supported websites or apps using the d...

Page 204: ...ngerprint and tap NEXT to complete the Samsung Pass registration If the Add Samsung Pass to Home screen option is ticked the Samsung Pass icon will be added on the Home screen Verifying the Samsung account password You can use Samsung Pass to verify your Samsung account password You can use your biometric data instead of entering your password for example when you purchase content from Galaxy Apps...

Page 205: ...in to the website Using Samsung Pass to sign in to apps You can use Samsung Pass to easily sign in to apps that support ID and password autofill 1 Open an app that you want to sign in to 2 Enter your user name and password and then tap the app s sign in button 3 When a pop up window asking whether you want to save the sign in information appears tap SAVE You can now use the biometric data you regi...

Page 206: ...ung Pass the site or app tab will not appear Available websites and apps may vary depending on the region or service provider Samsung is not responsible for any loss or inconvenience caused by signing in to websites or apps via Samsung Pass Deleting your Samsung Pass data You can delete your biometric data web sign in information and app data registered to Samsung Pass with Delete data Your agreem...

Page 207: ...lder cannot be transferred to other devices via unapproved sharing methods such as USB orWi Fi Direct Attempting to customise the operating system or modifying software will cause Secure Folder to be automatically locked and inaccessible Before saving data in Secure Folder make sure to back up a copy of the data in another secure location Setting up Secure Folder 1 Launch the Secure Folder app Alt...

Page 208: ...ng auto lock for Secure Folder Set the device to automatically lock Secure Folder when it is not being used 1 Launch the Secure Folder app and tap Settings Auto lock Secure Folder 2 Select a lock option To manually lock your Secure Folder tap Lock Moving content to Secure Folder Move content such as photos and contacts to Secure Folder The following actions are an example of moving an image from t...

Page 209: ... an app to use in Secure Folder 1 Launch the Secure Folder app and tap Add apps 2 Tick one or more apps installed on the device and tap ADD To install apps from Play Store or Galaxy Apps tap DOWNLOAD FROM PLAY STORE or DOWNLOAD FROM GALAXY APPS Removing apps from Secure Folder Tap Edit apps tick apps and then tap Disable or Uninstall Adding accounts Add your Samsung and Google accounts or other ac...

Page 210: ...r Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later Backing up data 1 Launch the Secure Folder app and tap Settings Backup and restore 2 Tap Add account and register and sign in to your Samsung account 3 Tap Back up Secure Folder data 4 Tick items you want to back up and tap BACK UP NOW Data will be backed up to Samsung Cloud Restoring dat...

Page 211: ...he Settings screen tap Cloud and accounts Samsung Cloud Manage the content that you want to store securely in Samsung Cloud Check the usage status of your Samsung Cloud storage and sync back up and restore your data Refer to Samsung Cloud for more information Accounts Add your Samsung and Google accounts or other accounts to sync with Backup and restore Keep your personal information app data and ...

Page 212: ...re information To restore backup data from Samsung Cloud using a Samsung account tap Restore data Select a device and the data types you want to restore and tap RESTORE The selected data will be restored to your device Using a Google account On the Settings screen tap Cloud and accounts Backup and restore and tap the Back up my data switch for the Google account to activate it Tap Backup account a...

Page 213: ...ettings for unlocking the screen Direct access Set the device to launch selected accessibility menus when you press the Power key and theVolume Up key simultaneously Accessibility shortcut Set the device to activateVoice Assistant or Samsung universal switch when you press and hold theVolume Up key and theVolume Down key simultaneously for more than 3 seconds Notification reminder Set the device t...

Page 214: ...tly asked questions Refer to Samsung Members for more information Report diagnostic information Set the device to automatically send the device s diagnostic and usage information to Samsung Marketing information Set whether to receive Samsung marketing information such as special offers membership benefits and newsletters Reset Reset your device s settings or perform a factory data reset You can r...

Page 215: ...lso schedule software updates On the Settings screen tap Software update If emergency software updates are released for your device s security and to block new types of security threats they will be installed automatically without your agreement Download updates manually Check for and install updates manually Download updates automatically Set the device to download updates automatically when conn...

Page 216: ...o change your device s name tap EDIT Status View various device information such as the SIM card status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source licence Software information View the device s software information such as its operating system version and firmware version Battery information View...

Page 217: ...M or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signal...

Page 218: ...ched or damaged visit a Samsung Service Centre Your device freezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power...

Page 219: ...onnected Sound echoes during a call Adjust the volume by pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service prov...

Page 220: ...shorter over time Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launching the camera try the following Charge the battery Free some memory by transferring files to a computer or deleting files from your device Restart the device If you are still having trouble with the...

Page 221: ...s may not work properly Your device supports multimedia files that are authorised by your network service provider or providers of additional services Some content circulated on the Internet such as ringtones videos or wallpapers may not work properly Bluetooth is not working well If another Bluetooth device is not located or there are connection problems or performance malfunctions try the follow...

Page 222: ...work to find your current location in these situations Data stored in the device has been lost Always make backup copies of all important data stored in the device Otherwise you cannot restore data if it is corrupted or lost Samsung is not responsible for the loss of data stored in the device A small gap appears around the outside of the device case This gap is a necessary manufacturing feature an...

Page 223: ...f the screen Bixby does not respond Restart your device to clear any temporary software bugs Ensure that your device software is updated to the latest version If you are still having trouble with Bixby after trying these tips contact a Samsung Service Centre The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the status bar downwar...

Page 224: ...o remove the battery If the battery is not properly removed it may lead to damage to the battery and device cause personal injury and or result in the device being unsafe Samsung does not accept liability for any damage or loss whether in contract or tort including negligence which may arise from failure to precisely follow these warnings and instructions other than death or personal injury caused...

Page 225: ...the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos a...

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Samsung SM-A920F, User Manual

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