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www.samsung.com

User Manual

English. 05/2018. Rev.1.0

SM-A600F

SM-A600FN/DS

SM-A605F

SM-A605FN/DS

SM-A600F/DS

SM-A600G

SM-A605F/DS

SM-A605G

SM-A600FN

SM-A600G/DS

SM-A605FN

SM-A605G/DS

Summary of Contents for SM-A600F

Page 1: ...www samsung com User Manual English 05 2018 Rev 1 0 SM A600F SM A600FN DS SM A605F SM A605FN DS SM A600F DS SM A600G SM A605F DS SM A605G SM A600FN SM A600G DS SM A605FN SM A605G DS ...

Page 2: ...ious device 36 Understanding the screen 47 Notification panel 49 Entering text Apps and features 52 Installing or uninstalling apps 54 Bixby 67 Phone 72 Contacts 76 Messages 78 Internet 80 Email 81 Camera 99 Gallery 105 Always On Display 107 Multi window 112 Samsung Pay 115 Samsung Pay mini 116 Samsung Members 117 Samsung Notes 118 Calendar 119 Samsung Health 123 Voice Recorder 124 My Files 124 Cl...

Page 3: ... SIM card manager dual SIM models 148 More connection settings 149 Sounds and vibration 150 Dolby Atmos surround sound 151 Notifications 151 Display 152 Blue light filter 153 Changing the screen mode or adjusting the display colour 154 Screensaver 155 Wallpapers and themes 155 Advanced features 157 Dual Messenger 158 Device maintenance 162 Apps 162 Lock screen 163 Smart Lock 163 Biometrics and sec...

Page 4: ...ed registry settings or modified operating system software Attempting to customise the operating system may cause the device or apps to work improperly r Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsi...

Page 5: ...munications Commission FCC If your device is approved by the FCC you can view the FCC ID of the device To view the FCC ID launch the Settings app and tap About phone Status r Depending on the region you can view the regulatory information on the device To view the information launch the Settings app and tap About phone Regulatory information Instructional icons Warning situations that could cause ...

Page 6: ...e the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one r When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging or fast charging feature is only available on supported models When the device heats up during use When you use feat...

Page 7: ...n using the mobile hotspot and tethering feature r When using the device in areas with weak signals or no reception r When charging the battery with a damaged USB cable r When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead r When you are roaming Do the following when the device heats up r Keep the device updated with the l...

Page 8: ...nged period a power off message will appear Turn off the device and wait until it cools down Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution to avoid shortening the battery s lifespan damaging the device or causing a fire r Do not store your device in very cold or very hot temperatures r Do not expose your device to direc...

Page 9: ...es and specifications are subject to change without prior notice r You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase r Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty r Availability of all accessories is sub...

Page 10: ...lume key SIM card tray Single SIM models Memory card tray Dual SIM models SIM card Memory card tray Speaker Front camera Proximity RGB sensor Flash Speaker Fingerprint recognition sensor Main antenna GPS antenna Flash NFC antenna NFC enabled models Rear camera Earphone jack Microphone ...

Page 11: ...alaxy A6 models Power key Touchscreen Multipurpose jack Volume key SIM card tray Single SIM models Memory card tray Dual SIM models SIM card Memory card tray Speaker Front camera Proximity RGB sensor Flash Speaker ...

Page 12: ...u attach metallic stickers on the antenna area of the device If you attach a device cover made with metallic material to the device If you cover the device s antenna area with your hands or other objects while using certain features such as calls or the mobile data connection r Using a Samsung approved screen protector is recommended Unapproved screen protectors may cause the sensors to malfunctio...

Page 13: ... Volume r Press to adjust the device volume Soft buttons Back button Home button Recents button Show and hide button When you turn on the device the soft buttons will appear at the bottom of the screen The soft buttons are set to the Recents button Home button and Back button by default Refer to Navigation bar soft buttons for more information ...

Page 14: ...se is not covered by the warranty To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible while charging 1 Connect the USB cable to the USB power adaptor 2 Plug the USB cable into the device s ...

Page 15: ...ppears empty r If the battery is completely discharged the device cannot be turned on immediately when the charger is connected Allow a depleted battery to charge for a few minutes before turning on the device r If you use multiple apps at once network apps or apps that need a connection to another device the battery will drain quickly To avoid losing power during a data transfer always use these ...

Page 16: ...SIM card Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider For dual SIM models you can insert two SIM or USIM cards so you can have two phone numbers or service providers for a single device In some areas data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted Use caution not to lo...

Page 17: ...Basics 17 Single SIM models ...

Page 18: ...Basics 18 Dual SIM models SIM card tray 1 ...

Page 19: ...d tray 2 1 Insert the ejection pin into the hole on the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull out the tray gently from the tray slot ...

Page 20: ...tray 2 4 Gently press the SIM or USIM card into the tray to secure it If the card is not fixed firmly into the tray the SIM card may leave or fall out of the tray 5 Insert the tray back into the tray slot r If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry r Fully insert the tray into the tray slot to prevent liquid from enter...

Page 21: ...d manager Select a SIM or USIM card and tap the switch to activate it Customising SIM or USIM cards Launch the Settings app tap Connections SIM card manager and then select a SIM or USIM card to access the following options r Icon Change the icon of the SIM or USIM card r Name Change the display name of the SIM or USIM card r Network mode Select a network type to use with the SIM or USIM card Sett...

Page 22: ... corrupt the data stored in it r Use caution to insert the memory card right side up r The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device will ask to reformat the card or will not recognise the card To use the memory card you must format it If your device cannot format or recognise the memory card contact th...

Page 23: ... the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull out the tray gently from the tray slot When you remove the tray from the device the mobile data connection will be disabled ...

Page 24: ...he memory card Before removing the memory card first unmount it for safe removal Launch the Settings app and tap Device maintenance Storage Storage settings SD card UNMOUNT 1 Insert the ejection pin into the hole on the tray to loosen the tray 2 Pull out the tray gently from the tray slot 3 Remove the memory card 4 Insert the tray back into the tray slot Do not remove external storage such as a me...

Page 25: ...device on and off Press and hold the Power key for a few seconds to turn on the device When you turn on your device for the first time or after performing a data reset follow the on screen instructions to set up your device To turn off the device press and hold the Power key and then tap Power off Follow all posted warnings and directions from authorised personnel in areas where the use of wireles...

Page 26: ...mergency alarm and more Activating emergency mode To activate emergency mode press and hold the Power key and then tap Emergency mode The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions Deactivating emergency mode To deactivate emergency mode tap Turn off Emergency mode Alternatively pres...

Page 27: ...ct your preferred device language and select Select a language 3 Select aWi Fi network and connect to it If you do not connect to aWi Fi network you may not be able to set up some device features during the initial setup 4 Follow the on screen instructions to proceed the initial setup 5 Set a screen lock method to protect your device You can protect your personal information by preventing others f...

Page 28: ...unt You can enjoy Samsung services and keep your data up to date and secure across all of your devices Refer to Samsung account for more information 7 Select features you want to use and complete the initial setup The Home screen will appear ...

Page 29: ...om Samsung Members and more Create your Samsung account with your email address To check the list of services that can be used with your Samsung account visit account samsung com For more information on Samsung accounts launch the Settings app and tap Cloud and accounts Accounts Samsung account Help Registering your Samsung account Registering a new Samsung account If you do not have a Samsung acc...

Page 30: ... verity your Samsung account password via your biometric data such as fingerprints tap Verify identity with biometrics instead of password using Samsung Pass Refer to Samsung Pass for more information 4 Read and agree to the terms and conditions and tap AGREE 5 Tap DONE to finish registering your Samsung account Removing your Samsung account When you remove your registered Samsung account from the...

Page 31: ...wn or have the right to transfer Smart Switch Transfer data between mobile devices via Smart Switch To use Smart Switch launch the Settings app and tap Cloud and accounts Smart Switch If you do not have the app download it from Galaxy Apps or Play Store Transferring data from a mobile device Transfer data from your previous device to your device wirelessly viaWi Fi Direct 1 On the previous device ...

Page 32: ... Transferring data using external storage Transfer data using external storage such as a microSD card 1 Transfer data from your previous device to external storage 2 Insert or connect the external storage device to your device 3 On your device launch the Settings app and tap Cloud and accounts Smart Switch EXTERNAL STORAGE RESTORE 4 Follow the on screen instructions to transfer data from external ...

Page 33: ...Then skip to the fifth step 3 Connect your previous device to the computer using the device s USB cable 4 On the computer follow the on screen instructions to back up data from the device Then disconnect your previous device from the computer 5 Connect your device to the computer using the USB cable 6 On the computer follow the on screen instructions to transfer data to your device Viewing importe...

Page 34: ...unch the Settings app tap Cloud and accounts Samsung Cloud select your device under BACKUP AND RESTORE tap Back up and then back up your data r The data backup method may vary depending on your model r Some data will not be backed up To check which data will be backed up launch the Settings app tap Cloud and accounts Samsung Cloud select your device under BACKUP AND RESTORE and then tap Back up Re...

Page 35: ...h Checking data You can check the saved items and used memory of your Samsung Cloud Launch the Settings app and tap Cloud and accounts Samsung Cloud r You can immediately check your used memory and saved items such as GALLERY SAMSUNG NOTES and SAMSUNG CLOUD DRIVE Tap each card and enter the next page You can change the settings or check the saved data r You can check the backup data in your Samsun...

Page 36: ...ply excessive pressure to it with your fingertips r Leaving the touchscreen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touchscreen when you do not use the device r The device may not recognise touch inputs close to the edges of the screen which are outside of the touch input area r It is recommended to use fingers when you use the touchscreen Tappin...

Page 37: ...ap and hold an item and drag it to the target position Double tapping Double tap the screen Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart or pinch on the screen ...

Page 38: ...and hold to launch the Google app Back r Tap to return to the previous screen Displaying or hiding the navigation bar Using the Show and hide button at the left side of the navigation bar you can set the navigation bar to be hidden or pinned on the screen when you use apps or features The navigation bar is pinned by default If you want to view files or use apps in full screen double tap the Show a...

Page 39: ... service provider Setting the navigation bar Launch the Settings app tap Display Navigation bar and then select an option r Show and hide button Add a button to hide or pin the navigation bar You can set whether or not to display the button for each app r BACKGROUND COLOUR Change the navigation bar s background colour r Button layout Change the order of the buttons on the navigation bar ...

Page 40: ...ays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps The screen may appear differently depending on the region or service provider A widget Navigation bar soft buttons Favourite apps A folder A screen indicator Bixby Home indicator View your customised content An app ...

Page 41: ...on the Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area and tap Home screen settings Apps button Show Apps button APPLY The Apps button will be added at the bottom of the Home screen Apps button ...

Page 42: ...ather similar apps to quickly access and launch apps 1 On the Home screen or the Apps screen tap and hold an app and then drag it over another app 2 Drop the app when a folder frame appears around the apps A new folder containing the selected apps will be created Tap Enter folder name and enter a folder name r Adding more apps Tap ADD APPS on the folder Tick the apps to add and tap ADD You can als...

Page 43: ...Tap on the panel r Wallpapers Change the wallpaper settings for the Home screen and the locked screen r Themes Change the device s theme Visual elements of interface such as colours icons and wallpapers will change depending on the selected theme r Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Tap and hold a widge...

Page 44: ...s listed in the table below are most common The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Icon Meaning No signal Signal strength Roaming outside of normal service area Preferred SIM or USIM card for calls dual SIM models GPRS network connected EDGE network connected UMTS network connected HSDPA network connected H...

Page 45: ...Power key turns off the screen and locks it Also the screen turns off and automatically locks if the device is not used for a specified period To unlock the screen swipe in any direction when the screen turns on If the screen is off press the Power key or on the Always On Display double tap the Home button to turn on the screen Locked screen ...

Page 46: ...ace to unlock the screen Refer to Face recognition for more information r Fingerprints Register your fingerprints to unlock the screen Refer to Fingerprint recognition for more information You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit Launch the Settings app tap Lock screen Secure lock settings un...

Page 47: ...drag the status bar downwards To close the notification panel swipe upwards on the screen You can open the notification panel even on the locked screen You can use the following functions on the notification panel View the notification details and perform various actions Clear all notifications Launch Settings Access the notification settings Quick setting buttons Preferred SIM or USIM card for ea...

Page 48: ...in features Swipe downwards on the notification panel to view more buttons To change feature settings tap the text under each button To view more detailed settings tap and hold a button To rearrange buttons tap Button order tap and hold a button and then drag it to another location ...

Page 49: ...ed in some languages To enter text you must change the input language to one of the supported languages Break to the next line Delete a preceding character Enter symbols Enter uppercase For all caps tap it twice Additional keyboard functions Enter a space View more keyboard functions Changing the input language Tap Languages and types MANAGE INPUT LANGUAGES and then select the languages to use Whe...

Page 50: ... it r On a 3x4 keyboard a key has three or four characters To enter a character tap the corresponding key repeatedly until the desired character appears Additional keyboard functions r Predict words based on your input and show word suggestions To return to the keyboard functions list tap r Enter emoticons r Enter stickers r Attach animated GIFs This feature may not be available depending on the r...

Page 51: ...ures such as when browsing webpages 1 Tap and hold over a word that you want to look up If the word you want to look up is not selected drag or to select the desired text 2 Tap More Dictionary on the options list If a dictionary is not preinstalled on the device tap Move to Manage dictionaries next to a dictionary to download it 3 View the definition in the dictionary pop up window To switch to th...

Page 52: ...download free apps tap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it...

Page 53: ...our device When you open an app a pop up window may appear and request access to certain features or information Tap ALLOW on the pop up window to grant permissions to the app To view your app permission settings launch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permissions To view or change app permission settings by perm...

Page 54: ...ature your device must be connected to aWi Fi or mobile network r To use the Bixby feature you must register and sign in to your Samsung account Starting Bixby When you launch Bixby for the first time the Bixby intro page will appear You must register and sign in to your Samsung account according to the on screen instructions and agree to the terms and conditions 1 Swipe to the right on the Home s...

Page 55: ...vides by analysing your usage patterns and your routine Opening Bixby Home 1 Swipe to the right on the Home screen The Bixby Home screen will appear 2 Swipe upwards or downwards to view recommended content Upcoming reminder Access additional options Recommended content 3 To close Bixby Home swipe to the left on the screen ...

Page 56: ...s update automatically at a specified interval To manually update cards swipe downwards on the screen Editing Bixby cards list r To pin a card to the top of the Bixby Home screen tap Pin to top To unpin a card tap Unpin r To hide a card from the list tap Hide for now r To stop displaying a card on the list tap Don t show again Selecting apps to show as Bixby cards Add or delete apps to show as car...

Page 57: ...t QR code Food Place Wine r To use this feature the device must be connected to aWi Fi or mobile network r To use this feature you must register and sign in to your Samsung account r The available features and search results may vary depending on the region or service provider r This feature may not be available or you may not get correct search results depending on the image size format or resolu...

Page 58: ...elated information will appear on the screen Translating or extracting text Extract text from a document or text file and translate the extracted text For example if you want to know what a sign says while travelling abroad use the Bixby Vision features The device will translate the sign s text into the language you select 1 When you have a desired image or object launch BixbyVision 2 Select and k...

Page 59: ...r information about nearby places by recognising your current location For example if you want to search for cafes nearby use the BixbyVision features The device will search for and show you nearby cafes 1 When you have a desired place launch BixbyVision 2 Select and keep the place within the screen to recognise it You can view basic information about nearby places When you move your device nearby...

Page 60: ...byVision features This feature may not be available depending on the region or service provider 1 When you have a desired image or object launch BixbyVision 2 Select and keep the object within the screen to recognise it 3 Tap The information about food will appear r RECIPE Search for the recipe r VIDEOS Search for cooking videos r FOODTRACKER Save food intake records to Samsung Health app ...

Page 61: ...service provider 1 When you have a desired image or object launch BixbyVision 2 Select and keep the wine label within the screen to recognise it 3 Tap The information about the wine label will appear Reading QR codes Recognise QR codes and view a variety of information such as websites photos videos maps and business cards 1 When you have a desired image or object launch BixbyVision 2 Select and k...

Page 62: ...ou must register and sign in to your Samsung account r To use location reminders the GPS feature must be activated Starting Reminder You can start Reminder from Bixby Home 1 Swipe to the right on the Home screen The Bixby Home screen will appear 2 Tap GET STARTED on the UPCOMING REMINDERS card The Reminder intro page will appear Add the app icon to the Home screen 3 Tap START If the Add Reminder o...

Page 63: ...ch as a single memo or webpage address and view it later For example create a reminder to alert you to Water the flowers when I get home 1 Launch the Reminder app 2 Tap Write a reminder and enter Water the flowers 3 Tap Set conditions Pick a place and set the location to home 4 Tap WHEN I ARRIVE AT DONE 5 Tap SAVE to save the reminder When you arrive at home the Water the flowers notification will...

Page 64: ...nder notifications At the preset time or location a notification pop up window will appear Tap COMPLETE or SNOOZE Viewing the reminders list Launch the Reminder app to view your reminders list To view reminder details select a reminder ...

Page 65: ...at you do not need to be reminded of as complete On the reminders list select a reminder and tap COMPLETE Alternatively swipe to the left on a reminder Restoring reminders Restore reminders that have been completed 1 On the reminders list tap Completed EDIT 2 Tick items to restore and tap RESTORE Reminders will be added to the reminders list and you will be reminded at the preset times Deleting re...

Page 66: ... device to update Bixby software automatically even when using your mobile network You can incur additional charges when using this feature r Notifications Set to receive notifications about Bixby Home cards marketing information and more r Privacy Set to use Bixby s interactive and customised services to enhance your experience You can also delete Bixby interaction data r About Bixby View the Bix...

Page 67: ... number If the keypad does not appear on the screen tap to open the keypad 2 Tap to make a voice call or tap to make a video call For dual SIM models tap or to make a voice call Create a new contact Add the number to an existing contact Preview the phone number Hide the keypad Delete a preceding character Access additional options ...

Page 68: ... and then add a phone number To make a call tap and hold a speed dial number on the keypad For speed dial numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making calls from the locked screen On the locked screen drag outside the circle Making an international c...

Page 69: ...and then tap Missed calls If a call is missed the icon appears on the status bar Open the notification panel to view the list of missed calls Alternatively launch the Phone app and tap RECENTS to view missed calls Blocking phone numbers Block calls from specific numbers added to your block list 1 Launch the Phone app and tap Settings Block numbers 2 Tap select contacts and then tap DONE To manuall...

Page 70: ...e will be saved to My Files Internal storage Call r Extra volume Increase the volume r Bluetooth Switch to a Bluetooth headset if it is connected to the device r Speaker Activate or deactivate the speakerphone When using the speakerphone keep the device away from your ears r Mute Turn off the microphone so that the other party cannot hear you r Keypad Hide Open or close the keypad r End the curren...

Page 71: ...t 1 Launch the Phone app and tap RECENTS 2 Tap a caller s image or tap a phone number Details 3 Tap Create contact to create a new contact or tap Update existing to add the number to an existing contact Adding a tag to a phone number You can add tags to numbers without saving them to Contact This allows you to view the caller s information when they call without having them listed in Contact 1 Lau...

Page 72: ...t 1 Launch the Contacts app tap and then select a storage location 2 Enter contact information Select a storage location Add an image Open more information fields Scan contact information from a business card Enter contact information Depending on the selected storage location the types of information you can save may vary 3 Tap SAVE ...

Page 73: ...mport and tap DONE 4 Select a storage location to save contacts to and tap IMPORT Synching contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Cloud and accounts Accounts and select the account to sync with 2 Tap Sync account and tap the Sync Contacts switch to activate it For the Samsu...

Page 74: ...p the search field at the top of the contacts list and enter search criteria Tap the contact s image or tap the contact s name Details Then take one of the following actions r Add to favourite contacts r Make a voice or video call r Compose a message r Compose an email Sharing contacts You can share contacts with others by using various sharing options 1 Launch the Contacts app and tap Share 2 Sel...

Page 75: ...feature your phone number must be verified You can view your contacts updated profile information in Contacts To change the scope of contacts to share your profile with tap Share with select an item to share and then select an option Merging duplicate contacts When you import contacts from other storages or sync contacts with other accounts your contacts list may include duplicate contacts Merge d...

Page 76: ... 2 Add recipients and tap START 3 Enter a message To record and send a voice message tap and hold say your message and then release your finger The recording icon appears only while the keyboard is hidden Access additional options Enter a message Make a call to the recipient Enter stickers Attach files Edit recipients Send the message 4 Tap to send the message For dual SIM models tap or to send th...

Page 77: ...ock numbers and messages Block numbers 2 Tap INBOX and select a contact Or tap CONTACTS select contacts and then tap DONE To manually enter a number tap Enter number enter a phone number and then tap Setting the message notification You can change notification sound display options and more 1 Launch the Messages app tap Settings Notifications and then tap the switch to activate it 2 Change the not...

Page 78: ...dress field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen To switch between tabs quickly swipe to the left or right on the address field Bookmark the current webpage Quick menu Open the homepage Move between pages Open the browser s tab manager Access additional options Refresh the current webpage View your bookmarks sav...

Page 79: ...e In secret mode you cannot use some features such as screen capture In secret mode the device will change the colour of the toolbars Changing security settings You can change your password or the lock method Tap Settings Privacy Secret mode security Change password To set your registered fingerprint as the lock method along with the password tap the Fingerprints switch to activate it Refer to Fin...

Page 80: ...nt tap Add account If you have more than one email account you can set one as the default account Tap Set default account Sending emails 1 Tap to compose an email 2 Add recipients and enter an email text 3 Tap SEND to send the mail Reading emails When Email is open the device will automatically retrieve new emails To manually retrieve emails swipe downwards on the screen Tap an email on the screen...

Page 81: ...ou may violate other people s privacy Launching Camera Use the following methods to launch Camera r Launch the Camera app r Press the Power key twice quickly r On the locked screen drag outside the circle r Some methods may not be available depending on the region or service provider r Some camera features are not available when you launch the Camera app from the locked screen or when the screen i...

Page 82: ...ch between cameras or apply filters or other effects Switching cameras On the preview screen swipe upwards or downwards to switch between cameras Front camera preview Rear camera preview Changing shooting modes On the preview screen swipe to the right to open the shooting modes list Select a shooting mode you want Rear camera preview Shooting modes ...

Page 83: ...cts You can apply an effect to your photos or videos After selecting a filter or effect tap the preview screen and take a photo or record a video To remove the applied filter or effect open the filters and effects list and tap Remove effect This feature is only available in some shooting modes Rear camera preview Filters and other effects ...

Page 84: ...ode Current mode Live focus r To adjust the brightness of photos or videos tap the screen When the adjustment bar appears drag on the adjustment bar towards or r To capture an image from the video while recording tap r To change the focus while recording a video tap where you want to focus To use auto focus mode tap r To use the BixbyVision features tap BIXBYVISION Use the camera to recognise obje...

Page 85: ...modes that require high resolutions r Your device s camera features a wide angle lens Minor distortion may occur in wide angle photos or videos and does not indicate device performance problems Adding another camera button Add another camera button to the location you want on the screen to capture photos more conveniently Drag to the preview screen If another camera button is not added tap on the ...

Page 86: ...and exposure setting will be locked The setting remains locked even after you take a photo This feature is available only in Auto and Pro modes LIVE FOCUS Galaxy A6 models only The dual camera allows you to take shallow focus photos where the background is blurred and the subject stands out clearly Taking portraits that stand out using the Live focus feature Adjust the background blur level on the...

Page 87: ...Apps and features 87 1 On the preview screen tap LIVE FOCUS 2 Drag the background blur adjustment bar to the left or right to adjust the blur level 3 Tap to take a photo Background blur adjustment bar ...

Page 88: ...a photo taken with the Live focus feature When the background lighting appears in blurred points you can change the shape of the background blur Select a shape such as a heart star or flower to decorate the photo and make it look different Adjusting the background blur level Changing the shape of the background blur ...

Page 89: ...l drag the background blur adjustment bar to the left or right To change the background blur shape drag the effect list to the left or right and select an effect you want The effect list will appear only when the photo has blur shape in the background Adjust the background blur level Change the background blur shape 3 Tap to save the photo ...

Page 90: ...vements You can also record a lovely and funny sticker that keeps moving in a video 1 On the preview screen tap STICKERS 2 Tap and select a sticker 3 Tap to take a photo or tap to record a video Applying stickers randomly You can apply stickers randomly instead of selecting one from the stickers list Tap Random repeatedly until the sticker you want appears ...

Page 91: ...arious shooting options such as exposure value and ISO value On the shooting modes list tap Pro Select options and customise the settings and then tap to take a photo or tap to record a video Available options r Change the exposure value This determines how much light the camera s sensor receives For low light situations use a higher exposure r Select an ISO value This controls camera light sensit...

Page 92: ...er If the preview image is out of the guide frame or you do not move the device the device will automatically stop taking photos r Avoid taking photos of indistinct backgrounds such as an empty sky or a plain wall 1 On the shooting modes list tap Panorama 2 Tap and move the device slowly in one direction 3 Tap to stop taking photos Continuous shot mode Take a series of photos of moving subjects On...

Page 93: ... or service provider Without effect With effect Night mode Take a photo in low light conditions without using the flash On the shooting modes list tap Night Sports mode Take clearer photos of fast moving subjects such as a person running or a pet in motion On the shooting modes list tap Sports Sound shot mode Take a photo with sound The device identifies the photos with in Gallery On the shooting ...

Page 94: ...ds and then tap the switches to activate them Using the selfie flash When taking self portraits with the front camera in low light situations the touchscreen can serve as a flash On the preview screen tap repeatedly until you reach When you take a photo the touchscreen will flash Applying beauty effects You can modify facial features such as your skin tone or face shape before taking self portrait...

Page 95: ... to the front camera After recognising your palm a countdown timer will appear When the time is up the device will take a photo To use various shooting options for the front camera tap Shooting methods and then tap the switches to activate them Applying beauty effects You can adjust the skin tone before taking self portraits 1 On the preview screen tap 2 Select the options to apply beauty effects ...

Page 96: ...r will appear When the time is up the device will take a photo To use various shooting options for the front camera tap Shooting methods and then tap the switches to activate them 5 Slowly swivel the device left and then right or vice versa to take a wide self portrait The device will take additional photos when the white frame moves to each end of the viewfinder window r Make sure to keep the whi...

Page 97: ...concentrated centre area of the shot to calculate the exposure of the shot Matrix averages the entire scene r Set the device to record sound before or after taking a photo Camera settings On the preview screen tap Some options may not be available depending on the shooting mode REAR CAMERA r Picture size Select a resolution for photos Using a higher resolution will result in higher quality photos ...

Page 98: ...h may decrease in locations where the signal is obstructed such as between buildings or in low lying areas or in poor weather conditions r Your location may appear on your photos when you upload them to the Internet To avoid this deactivate the location tag setting r Review pictures Set the device to show photos after capturing them r Quick launch Set the device to launch the camera by pressing th...

Page 99: ...Apps and features 99 Gallery Introduction View images and videos stored in your device You can also manage images and videos by album or create stories ...

Page 100: ...for images Launch the Gallery app and tap to view images sorted by category such as types locations or documents To search for images by entering keywords tap the search field Editing the background of Live focus photos Galaxy A6 models only You can edit the background blur level of a photo taken with the Live Focus feature If the background lighting of Live focus photos appears in blurred points ...

Page 101: ...apture the current screen Skip to the previous video Tap and hold to rewind Skip to the next video Tap and hold to fast forward Access additional options Change screen ratio Pause and resume playback Create an animated GIF Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust th...

Page 102: ...to created content such as a story or a GIF the content will also be displayed While viewing an image or on the video preview screen drag upwards on the screen File details will appear You can also view related content by tapping information on the screen File details Location information People information Auto created content Tags Edit information ...

Page 103: ... Gallery app and tap ALBUMS 2 Tap Hide or unhide albums 3 Select albums to hide and tap APPLY To show albums again tap Hide or unhide albums deselect albums to show and then tap APPLY Viewing stories When you capture or save images and videos the device will read their date and location tags sort the images and videos and then create stories To create stories automatically you must capture or save...

Page 104: ...You can sync images and videos saved in Gallery with Samsung Cloud and access them from other devices You must register and sign in to your Samsung account to use Samsung Cloud Refer to Samsung account for more information Launch the Gallery app tap Settings and then tap the Samsung Cloud switch to activate it Images and videos captured on the device will be automatically saved to Samsung Cloud De...

Page 105: ...y not be available depending on the region or service provider r The brightness of the Always On Display may change automatically depending on the lighting conditions Opening notifications on the Always On Display When you receive message missed call or app notifications notification icons will appear on the Always On Display Double tap a notification icon to view its notification If the screen is...

Page 106: ...lay double tap the clock 3 Swipe to the left or right on the clock to move to the music controller 4 Tap the icons to control the playback Changing the schedule for the Always On Display feature Launch the Settings app tap Lock screen Always On Display Set schedule and set the start and end time To always display the Always On Display tap the Show always switch to activate it Deactivating the Alwa...

Page 107: ...indow Introduction Multi window lets you run two apps at the same time in the split screen view You can also run multiple apps at the same time in the pop up view Some apps may not support this feature Split screen view Pop up view ...

Page 108: ...ently used apps 2 Swipe upwards or downwards and tap on a recent app window The selected app will launch in the upper window 3 In the lower window swipe upwards or downwards to select another app to launch To launch apps not in the list of recently used apps tap APP LIST and select an app ...

Page 109: ... bar between the app windows up or down to adjust the size of the windows When you drag the bar between the app windows to the top or bottom edge of the screen the window will be maximised Minimising the split screen view Tap the Home button to minimise the split screen view The icon will appear on the status bar The app in the lower window will close and the app in the upper window will remain ac...

Page 110: ...rag upwards or downwards 3 Tap DONE The selected app window will be pinned at the top of the screen To unpin the window drag the bar between the app windows 4 In the lower window swipe upwards or downwards to select another app to launch Adding app pairs to the Home screen When you add app pairs to the Home screen you can launch two apps in the split screen view with a single tap Tap the bar betwe...

Page 111: ... Swipe upwards or downwards tap and hold an app window and then drag it to Drop here for pop up view The app screen will appear in the pop up view Minimise the window Close the app Maximise the window Moving pop up windows To move a pop up window tap the window s toolbar and drag it to a new location ...

Page 112: ...ternatively launch the Samsung Pay app and tap Help r To use this feature you must sign in to your Samsung account and register your biometric data For more information refer to Samsung account and Fingerprint recognition r To make payments with Samsung Pay the device may be required a connection to aWi Fi or mobile network depending on the region r This app s availability and supported features m...

Page 113: ...ster your fingerprint to use when making payments 5 Create a PIN to use when making payments This PIN will be used to verify various actions in Samsung Pay such as making payments and unlocking the app Registering cards You can easily register cards by capturing their images with the camera You can check the cards that support this feature from the Samsung Pay website www samsung com samsungpay La...

Page 114: ...tures 114 Making payments 1 Tap and hold a card image at the bottom of the screen and drag it upwards Alternatively launch the Samsung Pay app 2 On the cards list swipe to the left or right and select a card to use ...

Page 115: ...or right to select the card you used Follow the on screen instructions to complete payment cancellation Changing the Samsung Pay settings On the Samsung Pay screen tap Settings Select the screen where the card image will appear to activate Samsung Pay on the Home screen or locked screen or when the screen is turned off Samsung Pay mini Register frequently used mobile wallets and UPI Unified Paymen...

Page 116: ... users community or view the latest Galaxy news and tips Samsung Members can help you solve any problems you might encounter while using your device Additional options Send feedback r This app s availability and supported features may vary depending on the region or service provider r To submit your feedback or post your comments you must register and sign in to your Samsung account Refer to Samsu...

Page 117: ...ose a note Tap Image to insert an image by selecting from Gallery or by taking a photo Tap Voice to record a voice recording and insert it into the note Voice recording will start immediately Enter text using the keyboard Write or draw with pens Paint with brushes Insert an image or a voice recording 3 When you are finished composing the note tap SAVE Deleting notes 1 Launch the Samsung Notes app ...

Page 118: ...nd tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details Select a calendar to save the event to Attach a map Enter the location Add a note Enter a title Select a sticker to display with the event Set the duration Add more details Set an alarm Change the event s colour 3 Tap SAVE to save the event ...

Page 119: ...and tap the Sync Calendar switch to activate it For the Samsung account tap Sync settings and tap the Calendar switch to activate it To add accounts to sync with launch the Calendar app and tap Manage calendars Add account Then select an account to sync with and sign in When an account is added it will appear on the list Samsung Health Introduction Samsung Health helps you manage your wellness and...

Page 120: ...p Some features may not be available depending on the region View and manage trackers View health tips Compare your step count records with other Samsung Health users or compete with your friends Set your daily goals and track your progress Monitor your health and fitness View guide messages or notifications from Samsung Health To add items to the Samsung Health screen tap Manage items and then se...

Page 121: ...lk together set target step counts compete in challenges and view your ranking on the Steps leaderboard On the Samsung Health screen tap TOGETHER Steps The device counts the number of steps you take and measures the distance travelled On the Samsung Health screen tap the steps tracker Target Current step total r You may experience a brief delay while the steps tracker monitors your steps and then ...

Page 122: ...formation may be stored until the completion of such purposes You can delete personal data stored by Samsung Health by using the Reset data option in the Settings menu To delete any data you have shared with social networks or transferred to storage devices you must delete them separately r You may share and or sync your data with additional Samsung services or compatible third party services that...

Page 123: ...mos 1 Open the Samsung folder and launch the Voice Recorder app 2 Tap to start recording Speak into the microphone Tap to pause recording While making a voice recording tap BOOKMARK to insert a bookmark Start recording 3 Tap to finish recording 4 Enter a file name and tap SAVE ...

Page 124: ...ent or set a specific duration ALARM Launch the Clock app and tap ALARM Setting alarms Tap in the alarms list set an alarm time select the days on which the alarm will repeat set other various alarm options and then tap SAVE To open the keypad to enter an alarm time tap the time input field To activate or deactivate alarms tap the switch next to the alarm in the alarms list Stopping alarms Tap DIS...

Page 125: ...y from the globe and then tap ADD Deleting clocks Tap and hold a clock tick clocks to delete and then tap DELETE STOPWATCH 1 Launch the Clock app and tap STOPWATCH 2 Tap START to time an event To record lap times while timing an event tap LAP 3 Tap STOP to stop timing To restart the timing tap RESUME To clear lap times tap RESET ...

Page 126: ...x calculations Launch the Calculator app Rotate the device to landscape orientation to display the scientific calculator If Auto rotate is disabled tap to display the scientific calculator To see the calculation history tap HISTORY To close the calculation history panel tap KEYPAD To clear the history tap HISTORY CLEAR HISTORY To use the unit conversion tool tap You can convert various values such...

Page 127: ... from the stations list View the list of available stations Access additional options Scan and save available stations automatically Add the current radio station to the favourites list Fine tune the frequency View the list of favourite stations Record a song from the FM radio Turn the FM radio on or off Enter radio station frequency manually Search for an available radio station Playing through t...

Page 128: ...want from the stations list Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Apps into one place for easy access You can set the device to game mode to play games more easily Search for games View your gameplay information Downloaded apps Open games with or without sound Change the performance mode View more games and install them Access additional ...

Page 129: ...he game launcher screen If you cannot see your games tap Add a game Removing a game from Game Launcher Tap and hold a game and tap Remove Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap Normal performance and then tap the button repeatedly to select the mode you want r Normal performance Power saving mode or high performance mode is not used ...

Page 130: ...lerts Access the GameTools settings Play games in full screen Access the Game Launcher screen Hide and lock the navigation bar Lock the touchscreen Lock the auto brightness adjustment feature Capture screenshots Blocking notifications during games Tap and tap the No alerts during game switch to activate it The device will mute notification sounds and display only notifications for incoming calls a...

Page 131: ...T products Register smart refrigerators washers air conditioners air purifiers TVs and Internet ofThings IoT products on your smartphone and view their status or control them from your smartphone s screen r Receiving notification Receive notifications from connected devices on your smartphone For example when the laundry is finished you can receive a notification on your smartphone Open the Samsun...

Page 132: ...r Available features may differ depending on the connected device r Connected devices own errors or defects are not covered by the Samsung warranty When errors or defects occur on the connected devices contact the device s manufacturer Connecting to nearby devices Connect to nearby devices such as Bluetooth headsets easily and quickly Connection methods may vary depending on the type of connected ...

Page 133: ...me 4 Follow the on screen instructions to register devices Viewing and controlling connected devices You can view and control the devices For example you can check the ingredients in your refrigerator or adjust theTV volume 1 Open the Samsung folder launch the SmartThings app and then tap Devices The list of connected devices will appear 2 View the status of devices on the list To control the devi...

Page 134: ...or with a voice command Open the Samsung folder launch the SmartThings app select a location tap Add scene and then set scene options You can set the scene name icon and devices Adding automations You can also set an automation to perform actions automatically depending on the preset time or the status of devices For example add an automation to turn on the audio automatically every day at 7 00 AM...

Page 135: ... Share content by using various sharing options The following actions are an example of sharing images You may incur additional charges when sharing files via the mobile network 1 Launch the Gallery app and select an image 2 Tap and select a sharing method such as message and email When you have a communication or sharing history the people you contacted will appear on the sharing options panel To...

Page 136: ...will appear on their devices Tap the notification to view or download the image Google apps Google provides entertainment social network and business apps You may require a Google account to access some apps To view more app information access each app s help menu Some apps may not be available or may be labelled differently depending on the region or service provider Chrome Search for information...

Page 137: ...e your content on the cloud access it from anywhere and share it with others YouTube Watch or create videos and share them with others Photos Search for manage and edit all your photos and videos from various sources in one place Google Search quickly for items on the Internet or your device Duo Make a simple video call ...

Page 138: ... data or media files with other Bluetooth enabled devices Refer to Bluetooth for more information r Phone visibility Allow other devices to find your device to share content with you When this feature is activated your device will be visible to other devices when they search for available devices using theirTransfer files to device option r Data usage Keep track of your data usage amount and custo...

Page 139: ...he region or service provider r Mobile Hotspot andTethering Use the device as a mobile hotspot to share the device s mobile data connection with other devices when the network connection is not available Connections can be made viaWi Fi USB or Bluetooth Refer to Mobile Hotspot andTethering for more information r Mobile networks Configure your mobile network settings r SIM card manager dual SIM mod...

Page 140: ... automatically select it from the list of networks and tap FORGET r If you cannot connect to aWi Fi network properly restart your device sWi Fi feature or the wireless router Wi Fi Direct Wi Fi Direct connects devices directly via aWi Fi network without requiring an access point 1 On the Settings screen tap Connections Wi Fi and then tap the switch to activate it 2 Tap Wi Fi Direct The detected de...

Page 141: ... devices in the list 3 Tap the device name to disconnect the devices Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth enabled devices r Samsung is not responsible for the loss interception or misuse of data sent or received via Bluetooth r Always ensure that you share and receive data with devices that are trusted and properly secured If there are obstacles between the ...

Page 142: ...ices will be connected when the other device accepts the Bluetooth connection request Sending and receiving data Many apps support data transfer via Bluetooth You can share data such as contacts or media files with other Bluetooth devices The following actions are an example of sending an image to another device 1 Launch the Gallery app and select an image 2 Tap Bluetooth and then select a device ...

Page 143: ...r Reduce your data usage by preventing some apps running in the background from sending or receiving data On the Settings screen tap Connections Data usage Data saver and tap the switch to activate it When the data saver feature is activated the icon will appear on the status bar Data saver feature activated To select apps to use data without restriction tap Allow app while Data saver on and selec...

Page 144: ...na Handle the device carefully to avoid damaging the NFC antenna Reading information from NFC tags Use the NFC feature to send images or contacts to other devices and read product information from NFC tags 1 On the Settings screen tap Connections and tap the NFC and payment switch to activate it 2 Place the NFC antenna area on the back of your device near an NFC tag The information from the tag ap...

Page 145: ...vice to the NFC card reader To set the default payment app open the Settings screen and tap Connections NFC and payment Tap and pay PAYMENT and then select an app The payment services list may not include all available payment apps Sending data with the NFC feature Allow data exchange when your device s NFC antenna touches the other device s NFC antenna 1 On the Settings screen tap Connections NFC...

Page 146: ...SB or Bluetooth On the Settings screen tap Connections Mobile Hotspot andTethering You may incur additional charges when using this feature r Mobile Hotspot Use the mobile hotspot to share the device s mobile data connection with computers or other devices r Bluetooth tethering Use Bluetooth tethering to share the device s mobile data connection with computers or other devices via Bluetooth r USB ...

Page 147: ... models Activate your SIM or USIM cards and customise the SIM card settings Refer to Using dual SIM or USIM cards dual SIM models for more information On the Settings screen tap Connections SIM card manager r Calls Select a SIM or USIM card for voice calls r Text messages Select a SIM or USIM card for messaging r Mobile data Select a SIM or USIM card for data services r Confirm SIM card for calls ...

Page 148: ...re information r VPN Set up virtual networks VPNs on your device to connect to a school or company s private network Printing Configure settings for printer plug ins installed on the device You can connect the device to a printer viaWi Fi orWi Fi Direct and print images or documents Some printers may not be compatible with the device Adding printer plug ins Add printer plug ins for printers you wa...

Page 149: ...ap Sounds and vibration r Sound mode Set the device to use sound mode vibration mode or silent mode r Vibrate while ringing Set the device to vibrate and play a ringtone for incoming calls r UseVolume keys for media Set the device to adjust the media volume level when you press theVolume key r Volume Adjust the volume level for call ringtones music and videos system sounds and notifications r Ring...

Page 150: ... sound for more information r Separate app sound Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset separate from the sound of other apps For example you can listen to the Navigation app through your device s speaker while listening to playback from the Music app through the vehicle s Bluetooth speaker Dolby Atmos surround sound Select a surround s...

Page 151: ...ck of your brightness adjustments and apply them automatically in similar lighting conditions r Blue light filter Activate the blue light filter and change the filter settings Refer to Blue light filter for more information r Font and screen zoom Change the screen zoom setting or font size and style r Screen mode Change the screen mode or adjust the display s colour Refer to Changing the screen mo...

Page 152: ... the device is charging or connected to a dock Refer to Screensaver for more information Blue light filter Reduce eye strain by limiting the amount of blue light emitted by the screen While you are watching HDR videos from HDR exclusive video services the blue light filter may not be applied 1 On the Settings screen tap Display Blue light filter and then tap the Turn on now switch to activate it 2...

Page 153: ... r AMOLED photo This is suitable for viewing images r Basic This is set as default and is suitable for general use r You can adjust the display colour only in Adaptive display mode r Adaptive display mode may not be compatible with third party apps r You cannot change the screen mode while applying the blue light filter Optimising the full screen colour balance Optimise the display colour by adjus...

Page 154: ...er when the screen turns off automatically The screensaver will be displayed when the device is charging or connected to a dock 1 On the Settings screen tap Display Screensaver and tap the switch to activate it 2 Select an option If you select Photo Frame a slideshow with selected images will start If you select Photo Table selected images will appear as small cards and overlap 3 Tap to select alb...

Page 155: ...xcessive shaking or an impact to the device may cause an unintended input for some features using sensors r Accessories Change the accessory settings r Games Activate the Game Launcher Refer to Game Launcher for more information r One handed mode Activate one handed operation mode for your convenience when using the device with one hand This feature may not be available depending on the region or ...

Page 156: ...alert you if you have missed calls or new messages when you pick up the device This feature may not work if the screen is turned on or the device is not on a flat surface r Easy mute Set the device to mute incoming calls or alarms by using palm motions or facing the device s screen downwards r Swipe to call or send messages Set the device to make a call or send a message when you swipe to the righ...

Page 157: ...fications from the second app the notifications will be displayed with to distinguish them from the first app s notifications Second app r The Dual Messenger feature may not be available depending on the app r Some features of the app may be limited for the second app Uninstalling a second app 1 On the Settings screen tap Advanced features Dual Messenger 2 Tap the switch of the app you want to dis...

Page 158: ...ides an overview of the status of your device s battery storage memory and system security You can also automatically optimise the device with a tap of your finger and ultra data saving mode helps you manage your mobile data usage Battery Storage Device security Memory ...

Page 159: ...tap Device maintenance Battery r The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions r You may not receive notifications from some apps that use power saving mode Power saving mode r MID Activate power saving mode to extend the battery s usage time r MAX In maximum power saving mode the d...

Page 160: ...cification section for your device on the Samsung website Managing the memory To delete residual files such as cache tap CLEAN NOW To delete files or uninstall apps that you do not use any more select a category under USER DATA Then tick items to select and tap DELETE or UNINSTALL Memory On the Settings screen tap Device maintenance Memory To speed up your device by stopping apps running in the ba...

Page 161: ...be available when this feature is activated depending on the service provider or the mobile network conditions On the Settings screen tap Device maintenance Ultra data saving and then tap the switch to activate it Activate the Opera Max data compression feature to compress Internet data when using the mobile network Select apps that are allowed to use the mobile data connection in the background V...

Page 162: ...een is turned off Refer to Always On Display for more information This feature may not be available depending on the region or service provider r Screen lock type Change the screen lock method r Smart Lock Set the device to unlock itself when trusted locations or devices are detected Refer to Smart Lock for more information r Secure lock settings Change screen lock settings for the selected lock m...

Page 163: ... feature will be available to use after you set a screen lock method r If you do not use your device for four hours or when you turn on the device you must unlock the screen using the pattern PIN or password you set 1 On the Settings screen tap Lock screen Smart Lock 2 Unlock the screen using the preset screen lock method 3 Select an option and follow the on screen instructions to complete the set...

Page 164: ...fer to Samsung Pass for more information r Secure Folder Create a secure folder to protect your private content and apps from others Refer to Secure Folder for more information r App permission monitor Set to receive notifications when the permissions you select are used by apps that you are not using You can manage the settings of each app and view their permission usage history r Secure startup ...

Page 165: ... to use your biometric data in apps or features such as Samsung Pass and Samsung Pay you must register your biometric data again Precautions for using face recognition Before using the face recognition to unlock your device keep the following precautions in mind r Your device could be unlocked by someone or something that looks like your image r Face recognition is less secure than Pattern PIN or ...

Page 166: ... screen lock method create one 3 Read the on screen instructions and tap CONTINUE 4 Hold the device with the screen facing towards you and look at the screen 5 Position your face inside the circle on the screen The camera will scan your face When a face lock screen appears tap TURN ON to use your face to unlock the screen If unlocking the screen with your face is not working properly tap Remove fa...

Page 167: ...r face instead of using a pattern PIN or password 1 On the Settings screen tap Biometrics and security Face Recognition 2 Unlock the screen using the preset screen lock method 3 Tap the Face unlock switch to activate it If you want to reduce the possibility of recognising faces in photos or videos tap the Faster recognition switch to deactivate it This may decrease the face recognition speed 4 On ...

Page 168: ...f you use your fingerprint as a screen lock method your fingerprint cannot be used to unlock the screen for the first time after turning on the device To use the device you must unlock the screen using the pattern PIN or password you set when registering the fingerprint Be careful not to forget your pattern PIN or password r If your fingerprint is not recognised unlock the device using the pattern...

Page 169: ...sensor and your fingers are clean and dry r The device may not recognise fingerprints that are affected by wrinkles or scars r The device may not recognise fingerprints from small or thin fingers r If you bend your finger or use a fingertip the device may not recognise your fingerprints Make sure to cover the entire fingerprint recognition sensor with your finger r To improve recognition performan...

Page 170: ... to unlock the screen Deleting registered fingerprints You can delete registered fingerprints 1 On the Settings screen tap Biometrics and security Fingerprint Scanner 2 Unlock the screen using the preset screen lock method 3 Tap EDIT 4 Tick fingerprints to delete and tap REMOVE Using Samsung Pass When you register your fingerprints to Samsung Pass you can use them to easily verify your identity or...

Page 171: ...cked screen place your finger on the fingerprint recognition sensor and scan your fingerprint Samsung Pass Samsung Pass allows you to sign in to your Samsung account websites or apps more easily and securely via your biometric data such as fingerprints or irises rather than entering your login information Register your biometric data to Samsung Pass and set to sign in to supported websites or apps...

Page 172: ...our fingerprint and tap NEXT to complete the Samsung Pass registration If the Add to Home screen option is ticked the Samsung Pass icon will be added on the Home screen Verifying the Samsung account password You can use Samsung Pass to verify your Samsung account password You can use your biometric data instead of entering your password for example when you purchase content from Galaxy Apps 1 On t...

Page 173: ...in to the website Using Samsung Pass to sign in to apps You can use Samsung Pass to easily sign in to apps that support ID and password autofill 1 Open an app that you want to sign in to 2 Enter your user name and password and then tap the app s sign in button 3 When a pop up window asking whether you want to save the sign in information appears tap SAVE You can now use the biometric data you regi...

Page 174: ...msung Pass the site or app tab will not appear r Available websites and apps may vary depending on the region or service provider r Samsung is not responsible for any loss or inconvenience caused by signing in to websites or apps via Samsung Pass Deleting your Samsung Pass data You can delete your biometric data web sign in information and app data registered to Samsung Pass with Delete data Your ...

Page 175: ...lder cannot be transferred to other devices via unapproved sharing methods such as USB orWi Fi Direct Attempting to customise the operating system or modifying software will cause Secure Folder to be automatically locked and inaccessible Before saving data in Secure Folder make sure to back up a copy of the data in another secure location Setting up Secure Folder 1 Launch the Secure Folder app Alt...

Page 176: ...ting auto lock for Secure Folder Set the device to automatically lock Secure Folder when it is not being used 1 Launch the Secure Folder app and tap Settings Auto lock Secure Folder 2 Select a lock option To manually lock your Secure Folder tap Lock Moving content to Secure Folder Move content such as photos and contacts to Secure Folder The following actions are an example of moving an image from...

Page 177: ...s Add an app to use in Secure Folder 1 Launch the Secure Folder app and tap Add apps 2 Tick one or more apps installed on the device and tap ADD To install apps from Play Store or Galaxy Apps tap DOWNLOAD FROM PLAY STORE or DOWNLOAD FROM GALAXY APPS Removing apps from Secure Folder Tap Edit apps tick apps and then tap Uninstall Adding accounts Add your Samsung and Google accounts or other accounts...

Page 178: ...r Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later Backing up data 1 Launch the Secure Folder app and tap Settings Backup and restore 2 Tap Add account and register and sign in to your Samsung account 3 Tap Back up Secure Folder data 4 Tick items you want to back up and tap BACK UP NOW Data will be backed up to Samsung Cloud Restoring dat...

Page 179: ...ettings screen tap Cloud and accounts Regularly back up your data to a safe location such as Samsung Cloud or a computer so that you can restore it if the data is corrupted or lost due to an unintended factory data reset r Samsung Cloud Manage the content that you want to store securely in Samsung Cloud Check the usage status of your Samsung Cloud storage and sync back up and restore your data Ref...

Page 180: ...re information To restore backup data from Samsung Cloud using a Samsung account tap Restore data Select a device and the data types you want to restore and tap RESTORE The selected data will be restored to your device Using a Google account On the Settings screen tap Cloud and accounts Backup and restore and tap the Back up my data switch for the Google account to activate it Tap Backup account a...

Page 181: ...hange the directional combination settings for unlocking the screen r Direct access Set the device to launch selected accessibility menus when you press and hold the Power key and theVolume Up key simultaneously r Accessibility shortcut Set the device to activateVoice Assistant or Samsung universal switch when you press and hold theVolume Up key and theVolume Down key simultaneously for more than ...

Page 182: ...tly asked questions Refer to Samsung Members for more information r Report diagnostic information Set the device to automatically send the device s diagnostic and usage information to Samsung r Marketing information Set whether to receive Samsung marketing information such as special offers membership benefits and newsletters r Reset Reset your device s settings or perform a factory data reset You...

Page 183: ...ttings screen tap Software update If emergency software updates are released for your device s security and to block new types of security threats they will be installed automatically without your agreement r Download updates manually Check for and install updates manually r Download updates automatically Set the device to download updates automatically when connected to aWi Fi network This featur...

Page 184: ...ange your device s name tap EDIT r Status View various device information such as the SIM card status Wi Fi MAC address and serial number r Legal information View legal information related to the device such as safety information and the open source licence r Software information View the device s software information such as its operating system version and firmware version r Battery information ...

Page 185: ...M or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider r PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages r When you are in areas with weak si...

Page 186: ...vice freezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power key and theVolume Down key simultaneously for more th...

Page 187: ...y connected Sound echoes during a call Adjust the volume by pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor r Ensure that you are not blocking the device s internal antenna r When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the servi...

Page 188: ...shorter over time Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launching the camera try the following r Charge the battery r Free some memory by transferring files to a computer or deleting files from your device r Restart the device If you are still having trouble wi...

Page 189: ... may not work properly r Your device supports multimedia files that are authorised by your network service provider or providers of additional services Some content circulated on the Internet such as ringtones videos or wallpapers may not work properly Bluetooth is not working well If another Bluetooth device is not located or there are connection problems or performance malfunctions try the follo...

Page 190: ...the device Otherwise you cannot restore data if it is corrupted or lost Samsung is not responsible for the loss of data stored in the device A small gap appears around the outside of the device case r This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur r Over time friction between parts may cause this gap to expand slightly There is not enough space...

Page 191: ...ected to a network properly r During a Samsung Cloud s service check you cannot use Samsung Cloud Try again later Removing the battery r To remove the battery contact an authorised service centre To obtain battery removal instructions please visit www samsung com global ecodesign_energy r For your safety you must not attempt to remove the battery If the battery is not properly removed it may lead ...

Page 192: ...rior written permission of Samsung Electronics Trademarks r SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics r Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide r Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance r Manufactured under license from Dolby Laboratories Dolby Dolby Atmo...

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