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www.samsung.com

User Manual

English. 05/2018. Rev.1.0

SM-A320F
SM-A320Y
SM-A520F/DS

SM-A320F/DS
SM-A320Y/DS
SM-A720F

SM-A320FL
SM-A520F
SM-A720F/DS

Summary of Contents for SM-A520F/DS

Page 1: ...www samsung com User Manual English 05 2018 Rev 1 0 SM A320F SM A320Y SM A520F DS SM A320F DS SM A320Y DS SM A720F SM A320FL SM A520F SM A720F DS ...

Page 2: ...g data from your previous device 41 Understanding the screen 50 Notification panel 52 Entering text Apps and features 55 Installing or uninstalling apps 57 Phone 62 Contacts 65 Messages 68 Internet 70 Email 71 Camera 83 Gallery 87 Always On Display 89 Multi window 93 Samsung Pay 96 Samsung Members 97 Samsung Notes 98 Calendar 99 Samsung Health 103 SVoice 105 Voice Recorder 106 My Files 107 Clock 1...

Page 3: ...re connection settings 127 Sounds and vibration 128 Notifications 129 Display 130 Blue light filter 130 Wallpapers and themes 131 Advanced features 132 Device maintenance 135 Apps 135 Lock screen 136 Biometrics and security 137 Fingerprint recognition 140 Samsung Pass 142 Secure Folder 146 Cloud and accounts 147 Backup and restore 148 Google 148 Accessibility 149 General management 150 Software up...

Page 4: ... registry settings or modified operating system software Attempting to customise the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible ...

Page 5: ...tips carefully to maintain the water and dust resistance of your device Failure to do so may result in damage to your device Do not immerse the device in water deeper than 1 5 m or keep it submerged for more than 30 minutes Do not expose the device to water moving with force If the device is exposed to clean water dry it thoroughly with a clean soft cloth If the device is exposed to other liquids ...

Page 6: ...rformance and is in the device s normal range of operation If the battery becomes too hot the charger may stop charging Do the following when the device heats up Disconnect the charger from the device and close any running apps Wait for the device to cool down and then begin charging the device again If the lower part of the device overheats it could be because the connected USB cable is damaged R...

Page 7: ... recording videos for extended periods When streaming videos while using the maximum brightness setting When connecting to aTV While multitasking or when running many apps in the background When using Multi window When updating or installing apps while recording videos When downloading large files during a video call When recording videos while using a navigation app When using large amount of dat...

Page 8: ...ontinues to overheat contact a Samsung Service Centre Device limitations when the device overheats When the device heats up the features and performance may be limited or the device may turn off to cool down The feature is only available on supported models If the device becomes hotter than usual a device overheating message will appear To lower the device s temperature the screen brightness and t...

Page 9: ...very cold or very hot temperatures Do not expose your device to direct sunlight for extended periods Do not use or store your device for extended periods in very hot areas such as inside a car in the summertime Do not place the device in any areas that may overheat such as on an electric heating mat Do not store your device near or in heaters microwaves hot cooking equipment or high pressure conta...

Page 10: ...atible with other devices Appearances and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availabil...

Page 11: ...1 SM A320F SM A320Y Microphone Back key Headset jack Multipurpose jack USBType C Front camera Speaker Power key Loud speaker Touchscreen Recents key Home key Fingerprint recognition sensor Proximity sensor SIM card Memory card tray ...

Page 12: ...Basics 12 Main antenna Volume key NFC antenna MST antenna Rear camera Microphone Flash GPS antenna ...

Page 13: ... key Headset jack Multipurpose jack USBType C Front camera Speaker Power key Loud speaker Touchscreen Recents key Home key Fingerprint recognition sensor Proximity RGB sensor Single SIM models Memory card tray Dual SIM models SIM card Memory card tray ...

Page 14: ... device cover made with metallic material to the device If you cover the device s antenna area with your hands or other objects while using certain features such as calls or the mobile data connection Using a Samsung approved screen protector is recommended Unapproved screen protectors may cause the sensors to malfunction Do not cover the proximity RGB sensor area with screen accessories such as a...

Page 15: ...arging the battery Charge the battery before using it for the first time or when it has been unused for extended periods Use only Samsung approved chargers batteries and cables Unapproved chargers or cables can cause the battery to explode or damage the device Connecting the charger improperly may cause serious damage to the device Any damage caused by misuse is not covered by the warranty To save...

Page 16: ...g the USB cable into the device s multipurpose jack Type 1 SM A320F SM A320Y Type 2 SM A520F SM A720F 3 Plug the USB power adaptor into an electric socket 4 After fully charging disconnect the charger from the device Then unplug the charger from the electric socket ...

Page 17: ...ultiple apps at once network apps or apps that need a connection to another device the battery will drain quickly To avoid losing power during a data transfer always use these apps after fully charging the battery Using a power source other than the charger such as a computer may result in a slower charging speed due to a lower electric current The device can be used while it is charging but it ma...

Page 18: ...at supports Adaptive fast charging or Quick Charge 2 0 Increasing the charging speed To increase the charging speed turn the device or its screen off when you charge the battery While charging the battery when the device is turned off the icon appears on the screen If the fast charging feature is not activated launch the Settings app tap Device maintenance Battery Advanced settings and then tap th...

Page 19: ...iders for a single device In some areas data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted Use caution not to lose or let others use the SIM or USIM card Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards Some LTE services may not be available depending on the service provider For more informati...

Page 20: ...Basics 20 Single SIM models Type 1 SM A320F SM A320Y ...

Page 21: ...Basics 21 Type 2 SM A520F SM A720F ...

Page 22: ...Basics 22 Dual SIM models Type 1 SM A320F SM A320Y ...

Page 23: ...Basics 23 Type 2 SM A520F SM A720F ...

Page 24: ... 1 Insert the ejection pin into the hole on the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull out the tray gently from the tray slot ...

Page 25: ...ard on the tray 2 2 Type 1 SM A320F SM A320Y Tray 2 Tray 1 Type 2 SM A520F SM A720F Tray 1 Tray 2 4 Gently press the SIM or USIM card into the tray to secure it If the card is not fixed firmly into the tray the memory card may leave or fall out of the tray 5 Insert the tray back into the tray slot If you insert the tray into your device while the tray is wet your device may be damaged Always make ...

Page 26: ...Basics 26 Correct card installation Single SIM models Type 1 SM A320F SM A320Y Nano SIM card microSD card Type 2 SM A520F SM A720F Nano SIM card microSD card ...

Page 27: ...320F SM A320Y Nano SIM card Nano SIM card microSD card Nano SIM card Type 2 SM A520F SM A720F Nano SIM card Nano SIM card microSD card Use only a nano SIM card You cannot insert a nano SIM card and a microSD card in tray 2 at the same time ...

Page 28: ...card manager Select a SIM or USIM card and tap the switch to activate it Customising SIM or USIM cards Launch the Settings app tap Connections SIM card manager and then select a SIM or USIM card to access the following options Icon Change the icon of the SIM or USIM card Name Change the display name of the SIM or USIM card Network mode Select a network type to use with the SIM or USIM card Setting...

Page 29: ... or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device will ask to reformat the card or will not recognise the card To use the memory card you must format it If your device cannot format or recognise the memory card contact the...

Page 30: ...Basics 30 Type 1 SM A320F SM A320Y ...

Page 31: ...o the hole on the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull out the tray gently from the tray slot When you remove the tray from the device the mobile data connection will be disabled ...

Page 32: ... the memory card into the tray to secure it If the card is not fixed firmly into the tray the memory card may leave or fall out of the tray 5 Insert the tray back into the tray slot If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering your device ...

Page 33: ...ing information or right after transferring data Doing so can cause data to be corrupted or lost or cause damage to the external storage or device Samsung is not responsible for losses including loss of data resulting from the misuse of external storage devices Formatting the memory card A memory card formatted on a computer may not be compatible with the device Format the memory card on the devic...

Page 34: ...ume Down key simultaneously for more than 7 seconds to restart it Power key Volume Down key Emergency mode You can switch the device to emergency mode to reduce battery consumption Some apps and functions will be restricted In emergency mode you can make an emergency call send your current location information to others sound an emergency alarm and more Activating emergency mode To activate emerge...

Page 35: ... language Select a language 3 Select aWi Fi network and connect to it If you do not connect to aWi Fi network you may not be able to set up some device features during the initial setup 4 Read and agree to the terms and conditions and tap AGREE 5 Follow the on screen instructions to proceed the initial setup 6 Set a screen lock method to protect your device You can protect your personal informatio...

Page 36: ...a variety of Samsung services provided by mobile devices TVs and the Samsung website Once your Samsung account has been registered you can keep your data up to date and secure across your Samsung devices with Samsung Cloud track and control your lost or stolen device see tips and tricks from Samsung Members and more Create your Samsung account with your email address To check the list of services ...

Page 37: ... account 2 Tap Samsung account SIGN IN 3 Enter your email address and password and then tap SIGN IN If you forget your account information tap Find ID or Reset password You can find your account information when you enter the required information 4 Read and agree to the terms and conditions and tap AGREE 5 Tap DONE to finish registering your Samsung account Removing your Samsung account When you r...

Page 38: ...nsfer Smart Switch Transfer data between mobile devices via Smart Switch To use Smart Switch launch the Settings app and tap Cloud and accounts Smart Switch If you do not have the app download it from Galaxy Apps or Play Store Transferring data wirelessly viaWi Fi Direct Transfer data from your previous device to your device wirelessly viaWi Fi Direct 1 On the previous device launch Smart Switch I...

Page 39: ...e 1 On the computer visit www samsung com smartswitch to download Smart Switch 2 On the computer launch Smart Switch If your previous device is not a Samsung device back up data to a computer using a program provided by the device s manufacturer Then skip to the fifth step 3 Connect your previous device to the computer using the device s USB cable 4 On the computer follow the on screen instruction...

Page 40: ...aunch the Settings app tap Cloud and accounts Samsung Cloud select your device under BACKUP AND RESTORE tap Back up and then back up your data The data backup method may vary depending on your model Some data will not be backed up To check which data will be backed up launch the Settings app tap Cloud and accounts Samsung Cloud select your device under BACKUP AND RESTORE and then tap Back up Resto...

Page 41: ...pply excessive pressure to it with your fingertips Leaving the touchscreen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touchscreen when you do not use the device The device may not recognise touch inputs close to the edges of the screen which are outside of the touch input area It is recommended to use fingers when you use the touchscreen Tapping Tap...

Page 42: ...ap and hold an item and drag it to the target position Double tapping Double tap the screen Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart or pinch on the screen ...

Page 43: ... It displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps The screen may appear differently depending on the region or service provider A widget Favourite apps A folder Screen indicators News screen indicator View the latest articles in various categories ...

Page 44: ...ving items Tap and hold an item and then drag it to a new location To move the item to another panel drag it to the side of the screen To add a shortcut to an app on the Home screen tap and hold an item on the Apps screen and then drag it to the top or bottom of the screen A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts area at the bot...

Page 45: ...A new folder containing the selected apps will be created Tap Enter folder name and enter a folder name Adding more apps Tap ADD APPS on the folder Tick the apps to add and tap ADD You can also add an app by dragging it to the folder Moving apps from a folder Tap and hold an app to drag it to a new location Deleting a folder Tap and hold a folder and then tap Delete folder Only the folder will be ...

Page 46: ... Tap on the panel Wallpapers Change the wallpaper settings for the Home screen and the locked screen Themes Change the device s theme Visual elements of interface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Tap and hold a widget and...

Page 47: ...s listed in the table below are most common The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Icon Meaning No signal Signal strength Roaming outside of normal service area Preferred SIM or USIM card for calls dual SIM models GPRS network connected EDGE network connected UMTS network connected HSDPA network connected H...

Page 48: ... To change the screen lock method launch the Settings app tap Lock screen Screen lock type and then select a method When you set a pattern PIN password or fingerprint for the screen lock method you can protect your personal information by preventing others from accessing your device After setting the screen lock method the device will require an unlock code whenever unlocking it Swipe Swipe in any...

Page 49: ...me Down key and the Power key simultaneously Swipe capture Swipe your hand to the left or right across the screen It is not possible to capture a screenshot while using some apps and features If capturing a screenshot by swiping is not activated launch the Settings app tap Advanced features and then tap the Palm swipe to capture switch to activate it After capturing a screenshot use the following ...

Page 50: ...n panel drag the status bar downwards To close the notification panel swipe upwards on the screen You can open the notification panel even on the locked screen You can use the following functions on the notification panel Tap a notification and perform various actions Clear all notifications Launch Settings Access the notification settings Quick setting buttons SIM and USIM card feature preference...

Page 51: ...in features Swipe downwards on the notification panel to view more buttons To change feature settings tap the text under each button To view more detailed settings tap and hold a button To rearrange buttons tap Button order tap and hold a button and then drag it to another location ...

Page 52: ...se For all caps tap it twice Additional keyboard functions Enter a space Changing the input language Tap Languages and types MANAGE INPUT LANGUAGES and then select the languages to use When you select two or more languages you can switch between the input languages by swiping to the left or right on the space key Changing the keyboard layout Tap Languages and types select a language and then selec...

Page 53: ...r service provider Enter text by voice Change the voice input settings Start or pause entering text by voice Change the keyboard settings Add an item from the clipboard Change the keyboard for one handed operation Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Ta...

Page 54: ...red text 2 Tap More Dictionary on the options list If a dictionary is not preinstalled on the device tap Move to Manage dictionaries next to a dictionary to download it 3 View the definition in the dictionary pop up window To switch to the full screen view tap Tap the definition on the screen to view more definitions In the detailed view tap to add the word to your favourite words list or tap Sear...

Page 55: ...view information about it To download free apps tap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Installing apps Browse apps by category or search for apps by keyword Select an app...

Page 56: ...r device When you open an app a pop up window may appear and request access to certain features or information Tap ALLOW on the pop up window to grant permissions to the app To view your app permission settings launch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permissions To view or change app permission settings by permis...

Page 57: ... number If the keypad does not appear on the screen tap to open the keypad 2 Tap to make a voice call or tap to make a video call For dual SIM models tap or to make a voice call Create a new contact Preview the phone number Hide the keypad Delete a preceding character Access additional options Add the number to an existing contact ...

Page 58: ...numbers select a speed dial number and then add a phone number To make a call tap and hold a speed dial number on the keypad For speed dial numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making calls from the locked screen On the locked screen drag outside th...

Page 59: ...ar Open the notification panel to view the list of missed calls Alternatively launch the Phone app and tap RECENTS to view missed calls Blocking phone numbers Block calls from specific numbers added to your block list 1 Launch the Phone app and tap Settings Block numbers 2 Tap select contacts and then tap DONE To manually enter a number tap Enter phone number enter a phone number and then tap When...

Page 60: ...ne When using the speakerphone keep the device away from your ears Mute Turn off the microphone so that the other party cannot hear you Keypad Hide Open or close the keypad End the current call During a video call Tap the screen to use the following options Access additional options Camera Turn off the camera so that the other party cannot see you Switch Switch between the front and rear cameras E...

Page 61: ...en tap to open the keypad 3 Tap CREATE CONTACT to create a new contact or tap UPDATE EXISTING to add the number to an existing contact Adding a phone number to Contacts from the calls list 1 Launch the Phone app and tap RECENTS 2 Tap a caller s image or tap a phone number Details 3 Tap Create contact to create a new contact or tap Update existing to add the number to an existing contact ...

Page 62: ...t 1 Launch the Contacts app tap and then select a storage location 2 Enter contact information Select a storage location Add an image Open more information fields Scan contact information from a business card Enter contact information Depending on the selected storage location the types of information you can save may vary 3 Tap SAVE ...

Page 63: ...ith online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Cloud and accounts Accounts and select the account to sync with 2 Tap Sync account and tap the Sync Contacts switch to activate it For the Samsung account tap Sync settings and tap the Contacts switch to activate it Searching for contacts Launch the Contacts app Use one of the following search...

Page 64: ...your photo and status message with others using the profile sharing feature The profile sharing feature may not be available depending on the region or service provider The profile sharing feature is only available for contacts who have activated the profile sharing feature on their device 1 Launch the Contacts app and select your profile 2 Tap EDIT edit your profile and tap SAVE 3 Tap Profile sha...

Page 65: ...ontacts Merge contacts 2 Tick contacts and tap MERGE Deleting contacts 1 Launch the Contacts app and tap Delete 2 Select contacts and tap DELETE To delete contacts one by one open the contacts list and tap a contact s image or tap a contact s name Details Then tap Delete Messages Introduction Send and view messages by conversation Sending messages You may incur additional charges for sending messa...

Page 66: ...d the message For dual SIM models tap or to send the message Viewing messages Messages are grouped into message threads by contact You may incur additional charges for receiving messages when you are roaming 1 Launch the Messages app and tap CONVERSATIONS 2 On the messages list select a contact 3 View your conversation To reply to the message enter a message and tap For dual SIM models tap or ...

Page 67: ...tting the message notification You can change notification sound display options and more 1 Launch the Messages app tap Settings Notifications and then tap the switch to activate it 2 Change the notification settings Setting a message reminder You can set an alert at an interval to let you know that you have unchecked notifications If this feature is not activated launch the Settings app tap Acces...

Page 68: ...lder and launch the Internet app 2 Tap the address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen Bookmark the current webpage Open the homepage Move between pages Open the browser s tab manager Access additional options Refresh the current webpage View your bookmarks saved webpages and recent browsing history ...

Page 69: ...e In secret mode you cannot use some features such as screen capture In secret mode the device will change the colour of the toolbars Changing security settings You can change your password or the lock method Tap Settings Privacy Secret mode security Change password To set your registered fingerprint as the lock method along with the password tap the Fingerprints switch to activate it Refer to Fin...

Page 70: ...nt tap Add account If you have more than one email account you can set one as the default account Tap Set default account Sending emails 1 Tap to compose an email 2 Add recipients and enter an email text 3 Tap SEND to send the mail Reading emails When Email is open the device will automatically retrieve new emails To manually retrieve emails swipe downwards on the screen Tap an email on the screen...

Page 71: ...os in places where you may violate other people s privacy Launching Camera Use the following methods to launch Camera Launch the Camera app On the locked screen drag outside the circle Some methods may not be available depending on the region or service provider Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turned off while the s...

Page 72: ...ch between cameras or apply filters or other effects Switching cameras On the preview screen swipe upwards or downwards to switch between cameras Front camera preview Rear camera preview Changing shooting modes On the preview screen swipe to the right to open the shooting modes list Select a shooting mode you want Rear camera preview Shooting modes ...

Page 73: ... You can apply a unique effect to your photos or videos After selecting a filter or effect tap the preview screen and take a photo or record a video To remove the applied filter or effect open the filters and effects list and tap Remove effect This feature is only available in some shooting modes Rear camera preview Filters and other effects ...

Page 74: ... or videos tap the screen When the adjustment bar appears drag on the adjustment bar towards or To capture an image from the video while recording tap To change the focus while recording a video tap where you want to focus To use auto focus mode tap The preview screen may vary depending on the shooting mode and which camera is being used The camera automatically shuts off when unused Make sure tha...

Page 75: ... Auto Take the best possible photos by setting the device to adjust the exposure and colour of photos automatically Pro Adjust the exposure value shutter speed ISO sensitivity white balance focal length and colour tone manually while taking photos Panorama Create a panorama by taking consecutive photos in either a horizontal or vertical direction Continuous shot Take a series of photos of moving s...

Page 76: ...ke photos while manually adjusting various shooting options such as exposure value and ISO value On the shooting modes list tap Pro Select options and customise the settings and then tap to take a photo Available options Select an appropriate white balance so images have a true to life colour range You can set the colour temperature Select an ISO value This controls camera light sensitivity Low va...

Page 77: ... wall 1 On the shooting modes list tap Panorama 2 Tap and move the device slowly in one direction 3 Tap to stop taking photos Hyperlapse Record scenes such as passing people or cars and view them as fast motion videos The frame rate is automatically adjusted to record smoother less shaky fast motion videos while walking travelling by vehicle and more 1 On the shooting modes list tap Hyperlapse 2 T...

Page 78: ...ods and then tap the switches to activate them Using the selfie flash When taking self portraits with the front camera in low light situations the touchscreen can serve as a flash On the preview screen tap repeatedly until you reach When you take a photo the touchscreen will flash Applying beauty effects You can modify facial features such as your skin tone or face shape before taking self portrai...

Page 79: ...r will appear When the time is up the device will take a photo To use various shooting options for the front camera tap Shooting methods and then tap the switches to activate them 5 Slowly swivel the device left and then right or vice versa to take a wide self portrait The device will take additional photos when the white frame moves to each end of the viewfinder window Make sure to keep the white...

Page 80: ...s with rich colours and reproduce details even in bright and dark areas On the shooting modes list tap HDR Rich tone Without effect With effect Night Take a photo in low light conditions without using the flash On the shooting modes list tap Night ...

Page 81: ... photo Camera settings Quick settings On the preview screen use the following quick settings The available options may vary depending on the shooting mode and which camera is being used Turn on and off the full preview screen Select a metering method This determines how light values are calculated Centre weighted uses the light in the centre portion of the shot to calculate the exposure of the sho...

Page 82: ... but they will take up more memory Video size Select a resolution for videos Using a higher resolution will result in higher quality videos but they will take up more memory Save pictures as previewed Invert the image to create a mirror image of the original scene when taking photos with the front camera Shooting methods Select shooting options to use Timer Select the length of the delay before th...

Page 83: ... to take a photo To record a video say Record video Floating Camera button Add a camera button that you can place anywhere on the screen This feature is available only in Auto and Selfie modes Volume key function Set the device to use theVolume key to control the shutter or zoom in or out Reset settings Reset the camera settings Contact us Ask questions or view frequently asked questions Refer to ...

Page 84: ...the image Share the image with others You can create a GIF animation or collage from multiple images Tap Animate or Collage and then select images You can select up to six images for your collage Searching for images Launch the Gallery app and tap to view images sorted by category such as location people documents shooting mode and more To search for images by entering keywords tap the search fiel...

Page 85: ... options Change screen ratio Pause and resume playback Create a GIF animation Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume To rewind or fast forward swipe to the left or right on the playback screen Viewing albums You can view your images and videos sorted by...

Page 86: ... stories with various themes 1 Launch the Gallery app and tap STORIES 2 Tap Create story 3 Tick images or videos to include in the story and tap DONE 4 Enter a title for the story and tap CREATE To add images or videos to a story select a story and tap ADD To remove images or videos from a story select a story tap Edit tick images or videos to remove and then tap Remove from story Deleting stories...

Page 87: ...e it Images and videos captured on the device will be automatically saved to Samsung Cloud Deleting images or videos Deleting an image or a video Select an image or a video and tap at the bottom of the screen Deleting multiple images and videos 1 On the Gallery screen tap and hold an image or a video to delete 2 Tick the images or videos to delete 3 Tap DELETE Always On Display You can always view...

Page 88: ...or the Always On Display feature Launch the Settings app tap Lock screen Always On Display and then tap the Show always switch to deactivate it Then tap Set schedule and set the start time and end time Controlling music playback when the screen is off You can control music playback when the screen is off without turning on the screen 1 Launch the Settings app tap Lock screen FaceWidgets and then t...

Page 89: ... up view Some apps may not support this feature Split screen view 1 Tap to open the list of recently used apps 2 Swipe upwards or downwards and tap on a recent app window The selected app will launch in the upper window 3 In the lower window swipe upwards or downwards to select another app to launch To launch apps not in the list of recently used apps tap APP LIST and select an app ...

Page 90: ...the app windows to access additional options Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows When you drag the bar between the app windows to the top or bottom edge of the screen the window will be maximised ...

Page 91: ...r window will remain active in the minimised split screen view To close the minimised split screen view open the notification panel and tap the icon on the Multi window notification Sharing text or images between windows Drag and drop text or copied images from one window to another Tap and hold an item in the selected window and drag it to a location in another window Some apps may not support th...

Page 92: ... list of recently used apps 2 Swipe upwards or downwards tap and hold an app window and then drag it to Drop here for pop up view The app screen will appear in the pop up view Minimise the window Close the app Maximise the window Moving pop up windows To move a pop up window tap the window s toolbar and drag it to a new location ...

Page 93: ...amsung com samsungpay Alternatively launch the Samsung Pay app and tap How to use To use this feature you must sign in to your Samsung account and register your biometric data For more information refer to Samsung account Fingerprint recognition To make payments with Samsung Pay the device may be required a connection to aWi Fi or mobile network depending on the region This app s availability and ...

Page 94: ...ter your fingerprint to use when making payments 5 Create a PIN to use when making payments This PIN will be used to verify various actions in Samsung Pay such as making payments and unlocking the app Registering cards You can easily register cards by capturing their images with the camera You can check the cards that support this feature from the Samsung Pay website www samsung com samsungpay Lau...

Page 95: ... and select a card to use 3 Scan your fingerprint Alternatively enter the payment PIN you set when setting up the Samsung Pay 4 Touch the back of your device to the card reader When the card reader recognises the card information the payment will be processed Payments may not be processed depending on your network connection The verification method for payments may vary depending on the card reade...

Page 96: ...ng Members offers support services to customers such as device problem diagnosis and lets users submit questions and error reports You can also share information with others in the Galaxy users community or view the latest Galaxy news and tips Samsung Members can help you solve any problems you might encounter while using your device Additional options Send feedback This app s availability and sup...

Page 97: ... note Tap Image to insert an image by selecting from Gallery or by taking a photo Tap Voice to record a voice recording and insert it into the note Voice recording will start immediately Enter text using the keyboard Write or draw with pens Insert an image or a voice recording Paint with brushes 3 When you are finished composing the note tap SAVE Deleting notes 1 Launch the Samsung Notes app tap A...

Page 98: ...nd tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details Select a calendar to use or sync with Attach a map showing the location of the event Enter the location of the event Add a note Enter a title Set a start and end date for the event Add more details Set an alarm 3 Tap SAVE to save the event ...

Page 99: ...counts to sync with launch the Calendar app and tap Manage calendars Add account Then select an account to sync with and sign in When an account is added it will appear on the list Samsung Health Introduction Samsung Health helps you manage your wellness and fitness Set fitness goals check your progress and keep track of your overall wellness and fitness Starting Samsung Health When running this a...

Page 100: ...nd manage trackers View health tips Compare your step count records with other Samsung Health users or compete with your friends Set your daily goals and track your progress Monitor your health and fitness View guide messages or notifications from Samsung Health To add items to the Samsung Health screen tap Manage items and then select items GOALS Set your daily fitness goals and view your progres...

Page 101: ...R Steps The device counts the number of steps you take and measures the distance travelled On the Samsung Health screen tap the steps tracker Target Current step total You may experience a brief delay while the steps tracker monitors your steps and then displays your step count You may also experience a brief delay before the pop up window indicates that your goal has been reached If you use the s...

Page 102: ...formation may be stored until the completion of such purposes You can delete personal data stored by Samsung Health by using the Reset data option in the Settings menu To delete any data you have shared with social networks or transferred to storage devices you must delete them separately You may share and or sync your data with additional Samsung services or compatible third party services that y...

Page 103: ...om START and then follow the on screen instructions To set the device to launch SVoice using the wake up command while the device is locked tap and tap the Wake up in secured lock switch to activate it Using SVoice 1 Say the preset wake up command Alternatively open the Samsung folder and launch the SVoice app When SVoice is launched the device begins voice recognition This app may not be availabl...

Page 104: ...ecognition Speak clearly Speak in quiet places Do not use offensive or slang words Avoid speaking in dialectal accents The device may not recognise your commands or may perform unwanted commands depending on your surroundings or how you speak Setting the language Open the Samsung folder and launch the SVoice app tap Language and then select a language The selected language is applied to SVoice onl...

Page 105: ...ice to text Making voice recordings 1 Open the Samsung folder and launch the Voice Recorder app 2 Tap to start recording Speak into the microphone Tap to pause recording While making a voice recording tap BOOKMARK to insert a bookmark Change the recording mode Start recording 3 Tap to finish recording 4 Enter a file name and tap SAVE ...

Page 106: ...quiet place If the voice memo system language does not match the language you are speaking the device will not recognise your voice Before using this feature tap the current language to set the voice memo system language My Files Access and manage various files stored in the device or in other locations such as cloud storage services Open the Samsung folder and launch the My Files app View files t...

Page 107: ...larm time tap the time input field To activate or deactivate alarms tap the switch next to the alarm in the alarms list Stopping alarms Tap DISMISS to stop an alarm If you have previously enabled the snooze option tap SNOOZE to repeat the alarm after a specified length of time Deleting alarms Tap and hold an alarm tick alarms to delete and then tap DELETE WORLD CLOCK Launch the Clock app and tap W...

Page 108: ...ration and then tap START To open the keypad to enter the duration tap the duration input field 3 Tap DISMISS when the timer goes off Calculator Perform simple or complex calculations Launch the Calculator app Rotate the device to landscape orientation to display the scientific calculator If Auto rotate is disabled tap to display the scientific calculator To see the calculation history tap HISTORY...

Page 109: ... time Tap to turn on the FM radio Select the radio station you want from the stations list View the list of available stations Access additional options Scan and save available stations automatically Add the current radio station to the favourites list Fine tune the frequency View the list of favourite stations Record a song from the FM radio Turn the FM radio on or off Enter radio station frequen...

Page 110: ...t the radio station you want from the stations list Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Apps into one place for easy access You can set the device to game mode to play games more easily Access additional options Downloaded apps Open games with or without sound Change the performance mode Turn on or off the GameTools icon ...

Page 111: ...ly shown on the game launcher screen If you cannot see your games tap Add a game Removing a game from Game Launcher Tap and hold a game and tap Remove Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap Normal performance and then tap the button repeatedly to select the mode you want Normal performance Power saving mode or boost performance mode ...

Page 112: ...d tap the Game Tools notification Record your game session Lock the auto brightness adjustment feature Capture screenshots Mute notification sounds and display notifications only for incoming calls and emergency alerts Access the GameTools settings Access the Game Launcher screen Lock the Recents key Lock the Back key Lock the touchscreen Blocking notifications during games Tap and tap the No aler...

Page 113: ... the feature is not activated launch the Settings app tap Advanced features and then tap the Direct share switch to activate it Using additional features Link Sharing Share large files Upload files to the Samsung storage server and share them with others via aWeb link or a code To use this feature your phone number must be verified Share to device Share content with nearby devices viaWi Fi Direct ...

Page 114: ...ovider Chrome Search for information and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search the world map and view location information for various places around you Play Music Discover listen to and share music on your device You can upload music collections stored on your device to the cloud and access them later Play Movies TV Purc...

Page 115: ...them with others Photos Search for manage and edit all your photos and videos from various sources in one place Hangouts Send messages images and emoticons to your friends and have video calls with them Google Search quickly for items on the Internet or your device ...

Page 116: ...s Refer to Bluetooth for more information Phone visibility Allow other devices to find your device to share content with you When this feature is activated your device will be visible to other devices when they search for available devices using theirTransfer files to device option Data usage Keep track of your data usage amount and customise the settings for the limitation Set the device to autom...

Page 117: ...odels for more information Location Change settings for location information permissions More connection settings Customise settings to control other features Refer to More connection settings for more information Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Turn offWi Fi to save the battery when not in use Connecting to aWi Fi netwo...

Page 118: ...onnection request Sending and receiving data You can share data such as contacts or media files with other devices The following actions are an example of sending an image to another device 1 Launch the Gallery app and select an image 2 Tap Wi Fi Direct and select a device to transfer the image to 3 Accept theWi Fi Direct connection request on the other device If the devices are already connected ...

Page 119: ...ample pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and then tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want to p...

Page 120: ...nt to pair with is not in the list request that the device turns on its visibility option 3 Accept the Bluetooth connection request on the other device Unpairing Bluetooth devices 1 On the Settings screen tap Connections Bluetooth The device displays the paired devices in the list 2 Tap next to the device name to unpair 3 Tap Unpair NFC and payment Your device allows you to read near field communi...

Page 121: ...ot read NFC tags or receive data Making payments with the NFC feature Before you can use the NFC feature to make payments you must register for the mobile payment service To register or get more information about the service contact your service provider 1 On the Settings screen tap Connections and tap the NFC and payment switch to activate it 2 Touch the NFC antenna area on the back of your devic...

Page 122: ...nections NFC and payment and tap the switch to activate it 2 Tap the Android Beam switch to activate it 3 Select an item and touch the other device s NFC antenna to your device s NFC antenna 4 When Touch to beam appears on the screen tap your device s screen to send the item If both devices try to send data simultaneously the file transfer may fail ...

Page 123: ...e USB tethering to share the device s mobile data connection with a computer via USB When connected to a computer the device is used as a wireless modem for the computer Using the mobile hotspot Use your device as a mobile hotspot to share your device s mobile data connection with other devices 1 On the Settings screen tap Connections Mobile Hotspot andTethering Mobile Hotspot 2 Tap the switch to ...

Page 124: ...cur additional charges for call forwarding depending on the region or service provider More connection settings Customise settings to control other features On the Settings screen tap Connections More connection settings Nearby device scanning Set the device to scan for nearby devices to connect to Printing Configure settings for printer plug ins installed on the device You can search for availabl...

Page 125: ...ections More connection settings Printing Add service 2 Search for a printer plug in in Play Store 3 Select a printer plug in and install it 4 Select the printer plug in and tap the switch to activate it The device searches for printers that are connected to the sameWi Fi network as your device 5 Select a printer to add To add printers manually tap Add printer Printing content While viewing conten...

Page 126: ... support MirrorLink version 1 1 or higher Connecting your device to a vehicle via MirrorLink When using this feature for the first time connect the device to aWi Fi or mobile network 1 Pair your device with a vehicle via Bluetooth Refer to Pairing with other Bluetooth devices for more information 2 Connect your device to the vehicle using a USB cable When they are connected access your device s Mi...

Page 127: ... use only the fastest connection This feature supports HypertextTransmission Protocol HTTP 1 1 and Hypertext Transmission Protocol Secure HTTPS The feature cannot be used with other protocols such as FTP Sounds and vibration Change settings for various sounds on the device On the Settings screen tap Sounds and vibration Sound mode Set the device to use sound mode vibration mode or silent mode Vibr...

Page 128: ... Keyboard sound Set the device to sound when a key is touched Sound quality and effects Configure additional sound settings Separate app sound Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset separate from the sound of other apps For example you can listen to the Navigation app through your device s speaker while listening to playback from the Mu...

Page 129: ...e to adjust the display s colour and contrast Home screen Change the size of the grid to display more or fewer items on the Home screen and more Easy mode Switch to easy mode to display larger icons and apply a simpler layout to the Home screen Icon frames Set whether to display shaded backgrounds to make icons stand out Status bar Customise the settings for displaying notifications or indicators ...

Page 130: ...ight filter to the screen tap the Turn on as scheduled switch to activate it and select an option Sunset to sunrise Set the device to apply the blue light filter at night and turn it off in the morning based on your current location Custom schedule Set a specific time to apply the blue light filter Wallpapers and themes Change the wallpaper settings for the Home screen and the locked screen or app...

Page 131: ...me key twice quickly This feature may not be available depending on the region or service provider Multi window Select a Multi window launch method Smart capture Set the device to capture the current screen and scrollable area and crop and share the screenshot immediately Palm swipe to capture Set the device to capture a screenshot when you swipe your hand to the left or right across the screen Yo...

Page 132: ...main messaging app the second app will be deleted automatically Send SOS messages Set the device to send help messages by pressing the Power key three times You can also send sound recordings along with the message to the recipients Direct share Set the device to display the people you contacted on the sharing options panel to allow you to share content directly Device maintenance The device maint...

Page 133: ...s out Usage time left may vary depending on your device settings and operating conditions You cannot receive notifications from apps that use power saving mode Power saving mode MID Activate power saving mode to extend the battery s usage time MAX In maximum power saving mode the device decreases battery consumption by applying the dark theme and limiting the apps and features available Network co...

Page 134: ...cation section for your device on the Samsung website Managing the memory To delete residual files such as cache tap CLEAN NOW To delete files or uninstall apps that you do not use any more select a category under USER DATA Then tick items to select and tap DELETE or UNINSTALL Memory On the Settings screen tap Device maintenance Memory To speed up your device by reducing the amount of memory you a...

Page 135: ...tion Screen lock type Change the screen lock method Smart Lock Set the device to automatically unlock itself in certain situations Secure lock settings Change screen lock settings for the selected lock method Clock style Change the clock type and colour on the Always On Display or the locked screen Roaming clock Set the device to show the dual clock when you are roaming FaceWidgets Change the sett...

Page 136: ... sources Samsung Pass Verify your identity easily and securely via your biometric data Refer to Samsung Pass for more information Secure Folder Create a secure folder to protect your private content and apps from others Refer to Secure Folder for more information App permission monitor Set to receive notifications when the permissions you select are used by apps that you are not using You can mana...

Page 137: ...is very low However in rare cases where separate fingerprints are very similar the sensor may recognise them as identical If you use your fingerprint as a screen lock method your fingerprint cannot be used to unlock the screen when turning on the device To use the device you must unlock the screen using a pattern PIN or password you set when registering the fingerprint Be careful not to forget you...

Page 138: ...the device may not recognise your fingerprints Make sure to cover the entire Home key with your finger To improve recognition performance register fingerprints of the hand used most often to perform tasks on the device In dry environments static electricity can build up in the device Avoid using this feature in dry environments or before using the feature discharge static electricity by touching a...

Page 139: ...ormation Using fingerprints with Samsung Pay You can use fingerprints with Samsung Pay to make payments quickly and securely Refer to Samsung Pay for more information Samsung Pay may not be available depending on the region or service provider Unlocking the screen with fingerprints You can unlock the screen with your fingerprint instead of using a pattern PIN or password 1 On the Settings screen t...

Page 140: ...u access via the Internet app Some websites may not support this feature Registering Samsung Pass Before using Samsung Pass register your biometric data to Samsung Pass 1 On the Settings screen tap Biometrics and security Samsung Pass 2 Read the on screen instructions and tap SIGN IN 3 Enter your Samsung account ID and password and tap SIGN IN DONE 4 Read and agree to the terms and conditions and ...

Page 141: ...ign in to websites that support ID and password saving 1 Open a website that you want to sign in to 2 Enter your user name and password and then tap the website s sign in button 3 Tick Sign in using fingerprints via Samsung Pass and tap REMEMBER You can now use the fingerprint you registered to Samsung Pass when signing in to the webpage Managing sign in information View the list of websites you h...

Page 142: ...etrics and security Samsung Pass 2 Unlock the screen using the preset screen lock method 3 Tap Settings Delete data 4 Enter your Samsung account password Your Samsung Pass data will be deleted Secure Folder Secure Folder protects your private content and apps such as photos and notes from being accessed by others You can keep your private content and apps secure even when the device is unlocked Th...

Page 143: ...SIGN IN and sign in to your Samsung account 4 Select a lock method to use for Secure Folder and follow the on screen instructions to complete the setup To change the name or icon colour of Secure Folder tap Secure Folder Customise icon When you launch the Secure Folder app you must unlock the app using your preset lock method If you forget your Secure Folder unlock code you can reset it using your...

Page 144: ...ntent from Secure Folder Move content from Secure Folder to the corresponding app in the default storage The following actions are an example of moving an image from Secure Folder to the default storage 1 Launch the Secure Folder app 2 Select an image 3 Tap Move out of Secure Folder The selected items will be moved to Gallery in the default storage Adding apps Add an app to use in Secure Folder 1 ...

Page 145: ... Secure Folder switch to deactivate it Alternatively drag the status bar downwards to open the notification panel Then swipe downwards on the notification panel and tap Secure Folder to deactivate the feature Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later Backing up data 1 Launch the Secure Folder ...

Page 146: ...he Samsung folder launch the My Files app and then tap Internal storage Secure Folder Notes saved in Samsung Notes will not be backed up Cloud and accounts Options Sync back up or restore your device s data using Samsung Cloud You can also register and manage accounts such as your Samsung account or Google account On the Settings screen tap Cloud and accounts Regularly back up your data to a safe ...

Page 147: ... up or restore data Using a Samsung account On the Settings screen tap Cloud and accounts Backup and restore Back up data for the Samsung account tap the switches next to the items you want to back up to activate them and then tap BACK UP Data will be backed up to Samsung Cloud Refer to Samsung Cloud for more information To restore backup data from Samsung Cloud using a Samsung account tap Restore...

Page 148: ... directional combination settings for unlocking the screen Direct access Set the device to launch selected accessibility menus when you press the Power key and theVolume Up key simultaneously or press the Home key three times quickly Accessibility shortcut Set the device to activateVoice Assistant or Samsung universal switch when you press and hold theVolume Up key and theVolume Down key simultane...

Page 149: ...nd date If the battery remains fully discharged or removed from the device the time and date is reset Contact us Ask questions or view frequently asked questions Refer to Samsung Members for more information Report diagnostic information Set the device to automatically send the device s diagnostic and usage information to Samsung Marketing information Set whether to receive Samsung marketing infor...

Page 150: ... and move it to the top of the list If an app does not support the default language the next supported language in the list will be used Software update Update your device s software via the firmware over the air FOTA service You can also schedule software updates On the Settings screen tap Software update If emergency software updates are released for your device s security and to block new types...

Page 151: ... important settings On the Settings screen tap User manual About phone Access your device s information On the Settings screen tap About phone Status View various device information such as the SIM card status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source licence Software information View the device...

Page 152: ...M or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signal...

Page 153: ...reezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power key and theVolume Down key simultaneously for more than 7 s...

Page 154: ...onnected Sound echoes during a call Adjust the volume by pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service prov...

Page 155: ...shorter over time Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launching the camera try the following Charge the battery Free some memory by transferring files to a computer or deleting files from your device Restart the device If you are still having trouble with the...

Page 156: ...es may not work properly Your device supports multimedia files that are authorised by your network service provider or providers of additional services Some content circulated on the Internet such as ringtones videos or wallpapers may not work properly Another Bluetooth device is not located Ensure that the Bluetooth wireless feature is activated on your device Ensure that the Bluetooth wireless f...

Page 157: ...is a necessary manufacturing feature and some minor rocking or vibration of parts may occur Over time friction between parts may cause this gap to expand slightly There is not enough space in the device s storage Delete unnecessary data such as cache using the device maintenance or manually delete unused apps or files to free up storage space The Apps button does not appear on the Home screen With...

Page 158: ...Try again later Removing the battery To remove the battery contact an authorised service centre To obtain battery removal instructions please visit www samsung com global ecodesign_energy For your safety you must not attempt to remove the battery If the battery is not properly removed it may lead to damage to the battery and device cause personal injury and or result in the device being unsafe Sam...

Page 159: ... storing in any information storage and retrieval system without the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance All o...

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