Samsung SM- A500G User Manual Download Page 1

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www.samsung.com

User Manual

English. 06/2016. Rev.1.0

SM-A500F
SM-A500FU
SM-A500H
SM-A500Y
SM-A700FQ

SM-A500F/DS
SM-A500G
SM-A500H/DS
SM-A700F
SM-A700H

SM-A500FQ
SM-A500G/DS
SM-A500HQ
SM-A700FD

Summary of Contents for SM- A500G

Page 1: ...www samsung com User Manual English 06 2016 Rev 1 0 SM A500F SM A500FU SM A500H SM A500Y SM A700FQ SM A500F DS SM A500G SM A500H DS SM A700F SM A700H SM A500FQ SM A500G DS SM A500HQ SM A700FD ...

Page 2: ...or uninstalling apps 34 Entering text 37 Screen capture 37 My Files 38 Power saving feature 39 Viewing help information Network connectivity 40 Mobile data 40 Wi Fi 41 Tethering and Mobile hotspot Motions usability features 43 Motions and gestures 46 Multi window 52 One handed operation 53 Increasing touch screen sensitivity Personalising 54 Managing the Home and Apps screens 56 Setting wallpaper ...

Page 3: ...ces 101 Bluetooth 103 Wi Fi Direct 105 NFC NFC enabled models 107 S Beam NFC enabled models 108 Quick connect 109 Screen Mirroring 111 Mobile printing Phone 62 Making calls 64 Receiving calls 65 Options during calls Contacts 66 Adding contacts 66 Importing and exporting contacts 67 Searching for contacts Messages email 68 Messages 70 Email Camera 72 Basic shooting 74 Shooting modes 77 Camera setti...

Page 4: ...between the device and a computer 114 Backing up and restoring data 114 Performing a data reset Settings 115 About Settings 115 Quick settings 115 Connections 120 Device 124 Personalisation 127 System 133 Applications Appendix 134 Troubleshooting 140 Removing the battery non removable type ...

Page 5: ...ses is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data services such as messaging uploading and downloading auto syncing or using location services depending on your data plan For large data transfers it is recommended to use theWi Fi feature Default apps that come with the device are subject to updates and may no ...

Page 6: ...t 6 Instructional icons Warning situations that could cause injury to yourself or others Caution situations that could cause damage to your device or other equipment Note notes usage tips or additional information ...

Page 7: ...es and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject t...

Page 8: ...ultipurpose jack Home button Recent apps button Power button SIM card Memory card tray dual SIM models Memory card tray single SIM models SIM card tray Receiver Microphone Back button Volume button NFC antenna NFC enabled models Speaker GPS antenna SM A500 Rear camera Flash Main antenna GPS antenna SM A700 ...

Page 9: ...ed screen protectors may cause the sensors to malfunction Do not allow water to contact the touch screen The touch screen may malfunction in humid conditions or when exposed to water Buttons Button Function Power Press and hold to turn the device on or off Press to turn on or lock the screen Recent apps Tap to open the list of recent apps Tap and hold to access additional options for the current s...

Page 10: ...ards work with the device Some LTE services may not be available depending on the service provider For more information about service availability contact your service provider 1 Insert the ejection pin into the hole on the SIM card tray to loosen the tray Dual SIM models Single SIM models Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged ...

Page 11: ...Getting started 11 2 Pull out the SIM card tray gently from the SIM card tray slot Dual SIM models Single SIM models ...

Page 12: ... SIM card tray 2 2 2 1 The SIM card tray 2 also serves as the memory card tray However you cannot place both the SIM or USIM card and the memory card at the same time Single SIM models Place the SIM or USIM card on the SIM card tray with the gold coloured contacts facing downwards Use caution not to lose or let others use the SIM or USIM card Samsung is not responsible for any damages or inconveni...

Page 13: ...Getting started 13 4 Insert the SIM card tray back into the SIM card tray slot Dual SIM models Single SIM models ...

Page 14: ... the ejection pin into the hole on the SIM card tray to loosen the tray 2 Pull out the SIM card tray gently from the SIM card tray slot 3 Remove the SIM or USIM card Dual SIM models Single SIM models 4 Insert the SIM card tray back into the SIM card tray slot ...

Page 15: ...r Select a SIM or USIM card and then tap the switch to activate it Changing the display name and icon of SIM or USIM cards On the Home screen tap Apps Settings SIM card manager Select a SIM or USIM card and tap Name or Icon Set a display name and icon for each card Switching between cards When two SIM or USIM cards are activated card selection icons appear on the dashboard of the notifications pan...

Page 16: ...ce cannot be turned on immediately when the charger is connected Allow a depleted battery to charge for a few minutes before turning on the device If you use multiple apps at once network apps or apps that need a connection to another device the battery will drain quickly To avoid disconnecting from the network or losing power during a data transfer always use these apps after fully charging the b...

Page 17: ...the device and then unplug it from the electric socket To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible while charging Reducing the battery consumption Your device provides options that ...

Page 18: ... card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device asks to reformat the memory card Frequent writing and erasing of data shortens the lifespan of memory cards When inserting a memory card into the device the memory card s file directory appears in the My Files SD card folder 1 Insert the ...

Page 19: ...Getting started 19 4 Insert the memory card tray back into the memory card tray slot Dual SIM models Single SIM models ...

Page 20: ... the loss of data Formatting the memory card A memory card formatted on a computer may not be compatible with the device Format the memory card on the device On the Home screen tap Apps Settings Storage SD card Format FORMAT Before formatting the memory card remember to make backup copies of all important data stored in the device The manufacturer s warranty does not cover loss of data resulting f...

Page 21: ...ng and unlocking the screen Pressing the Power button turns off the screen and locks it Also the screen turns off and automatically locks if the device is not used for a specified period To unlock the screen press the Power button or the Home button and flick your finger in any direction within the unlock screen area You can change the unlock code to unlock the screen Refer to Changing the screen ...

Page 22: ...ertips The device may not recognise touch inputs close to the edges of the screen which are outside of the touch input area Leaving the touch screen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touch screen when you do not use the device It is recommended to use fingers when you use the touch screen Tapping To open an app to select a menu item to pres...

Page 23: ...hold an item or the screen for more than 2 seconds to access available options Dragging To move an item tap and hold it and drag it to the target position Double tapping Double tap on a webpage or image to zoom in Double tap again to return ...

Page 24: ...he Home screen or the Apps screen to see another panel Flick up or down to scroll through a webpage or a list of items such as contacts Spreading and pinching Spread two fingers apart on a webpage map or image to zoom in a part Pinch to zoom out ...

Page 25: ...s and more Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen To view other panels scroll left or right or tap one of the screen indicators at the bottom of the screen To customise the Home screen refer to Managing the Home screen A widget An app Screen indicators A folder Favourite apps ...

Page 26: ...ategories You can get up to date on news that interests you using this feature 1 On the Home screen tap or swipe to the right to open Flipboard Briefing 2 Tap START READING when launching this feature for the first time 3 Swipe upwards to browse articles in each news category To deactivate Flipboard Briefing tap and hold an empty area on the Home screen Then tap Home screen settings and deselect F...

Page 27: ...y installed apps On the Home screen tap Apps to open the Apps screen To view other panels scroll left or right or select a screen indicator at the bottom of the screen To customise the Apps screen refer to Managing the Apps screen Screen indicators Access additional options An app ...

Page 28: ...en Icon Meaning No signal Signal strength Currently accessing SIM or USIM card dual SIM models Roaming outside of normal service area GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA network connected LTE network connected LTE enabled models Wi Fi connected Bluetooth feature activated GPS activated Call in progress Missed call Smart stay feature act...

Page 29: ...g the notifications panel When you receive new notifications such as messages or missed calls indicator icons appear on the status bar To see more information about the icons open the notifications panel and view the details To open the notifications panel drag the status bar downwards To close the notifications panel drag the bar from the bottom of the screen upwards ...

Page 30: ...ication and perform various actions Activate or deactivate options Tap and hold a button to view more detailed settings Launch Quick connect Clear all notifications Select a SIM or USIM card dual SIM models Rearranging quick setting buttons To rearrange quick setting buttons on the notifications panel tap tap and hold an item and then drag the item to another location ...

Page 31: ...ation Sound Vibrate Mute Select a sound mode Screen rotation Allow or prevent the interface from rotating when you rotate the device Some apps do not allow screen rotation Bluetooth Refer to Bluetooth for more information Mobile data Refer to Data usage or Mobile networks for more information U power saving Refer to Ultra power saving mode for more information Multi window Refer to Multi window fo...

Page 32: ... To open the list of recently used apps tap and select an app icon to open Closing an app Tap and then tap END next to an app to close it To close all running apps tap END ALL Alternatively tap Installing or uninstalling apps Galaxy Apps Use this app to purchase and download apps Tap Galaxy Apps on the Apps screen This app may not be available depending on the region or service provider Installing...

Page 33: ...een and tap Uninstall disable apps appears on the apps that you can disable Select an app and tap DISABLE To uninstall downloaded apps open the Apps screen and tap Downloaded apps Uninstall Alternatively on the Apps screen tap Settings Application manager select an app and then tap UNINSTALL Enabling apps On the Apps screen tap Show disabled apps select apps and then tap DONE Alternatively on the ...

Page 34: ...p it twice Enter punctuation marks Enter a space Change the keyboard settings Changing the input language Tap Select input languages and then select the languages to use If you select two or more languages you can switch between the input languages by sliding the space key left or right Changing the keyboard layout Tap select a language under Input languages and then select a keyboard layout to us...

Page 35: ...the last function that was used Enter text by voice Start or pause entering text by voice Switch to handwriting mode Switch to the standard keyboard Switch between number mode and character mode This feature may not be available depending on the region or service provider Add an item from the clipboard Change the keyboard settings ...

Page 36: ...ndard keyboard Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Place the cursor where the text is to be inserted and tap Paste To paste text that you have previously copied tap Clipboard and select the text ...

Page 37: ...apture screenshots using other methods Refer to Palm swipe to capture for more information It is not possible to capture a screenshot while using some apps My Files Use this app to access various files stored in the device or in other locations such as cloud storage services Tap My Files on the Apps screen Access additional options Search for files or folders View the download history View files s...

Page 38: ... essential and selected apps only Deactivates the mobile data connection when the screen turns off Deactivates theWi Fi and Bluetooth features On the Apps screen tap Settings Battery Ultra power saving mode and tap the Ultra power saving mode switch to activate it Alternatively open the quick setting panel and tap U power saving to activate it To add an app to the Home screen tap and select an app...

Page 39: ...mation To view help information to learn how to use the device and apps open the Apps screen and tap Settings Help To view help information for an app while you are using the app tap Help Some apps may not include help information ...

Page 40: ...er devices Refer toWi Fi for additional options Your device uses a non harmonised frequency and is intended for use in all European countries TheWLAN can be operated in the EU without restriction indoors but cannot be operated outdoors Turn offWi Fi to save the battery when not in use 1 On the Apps screen tap Settings Wi Fi and then tap the Wi Fi switch to activate it 2 Select a network from theWi...

Page 41: ...ot to share your device s mobile data connection with other devices 1 On the Apps screen tap Settings Tethering and Mobile hotspot Mobile hotspot 2 Tap the Mobile hotspot switch to activate it appears on the status bar Other devices can find your device in theWi Fi networks list To set a password for the mobile hotspot tap Configure hotspot and select the level of security Then enter a password an...

Page 42: ...re the device s mobile data connection with other devices via Bluetooth Ensure that the computer that you connect to supports the Bluetooth feature 1 Pair your device with the other device via Bluetooth Refer to Pairing with other Bluetooth devices for more information 2 On the Apps screen of your device tap Settings Tethering and Mobile hotspot 3 Tick Bluetooth tethering 4 On the connected device...

Page 43: ...ontrol motions properly Smart alert On the Apps screen tap Settings Motions and gestures Smart alert and then tap the Smart alert switch to activate it If you have missed calls or new messages the device will vibrate when you pick it up This feature may not work if the screen is turned on or the device is not on a flat surface ...

Page 44: ...en tap Settings Motions and gestures Mute pause and then tap the Mute pause switch to activate it Placing palm on screen Cover the screen with your palm to mute incoming calls or alarms Turning device over Turn the device over to mute incoming calls or alarms ...

Page 45: ...ure switch to activate it Place the side of your hand on the screen and sweep it across the screen from the right to the left or vice versa to capture a screenshot The image is saved in the Gallery Album Screenshots folder After capturing a screenshot you can edit the image and share it with others It is not possible to capture a screenshot while using some apps ...

Page 46: ...or and Contacts can only be launched in pop up windows when you drag them from the Multi window tray to the screen 1 On the Apps screen tap Settings Multi window and then tap the Multi window switch to activate it Alternatively open the quick setting panel and tap Multi window to activate it 2 Tap and hold to open the Multi window tray 3 Tap and hold an app icon and drag it from the tray to the sc...

Page 47: ...indow combination Use this feature to save the combination of the currently running Multi window apps 1 Launch two apps in a split screen Multi window 2 Open the Multi window tray and tap Create The Multi window combination is added at the top of the Multi window tray To delete Multi window combinations open the Multi window tray tap Edit select a Multi window combination and then tap DELETE ...

Page 48: ...p windows up or down to adjust the size of the windows Using Multi window options When you use Multi window apps select the app window and a blue frame will appear around it Tap the circle between the app windows to access the following options Switch locations between Multi window apps ...

Page 49: ...may not support this feature Switch to a floating icon This feature may not be supported by some devices Switch to the full screen view Close the app Pop up Multi window 1 On the Apps screen tap Settings Multi window and then tap the Multi window switch to activate it Alternatively open the quick setting panel and tap Multi window to activate it 2 Tap and hold to open the Multi window tray ...

Page 50: ...aunched in multiple pop up windows at the same time Tap the app icon marked with the and then tap Move content Switch to a floating icon Close the window Switch to the full screen view Some apps may not support content moving Moving pop up windows To move a pop up window tap the circle on the pop up window and drag it to a new location ...

Page 51: ...in a pop up window To use this feature open the Apps screen tap Settings Multi window and then tick Pop up view shortcut Some apps may not support this feature Launching pop up windows from the split screen Multi window 1 On the split screen Multi window tap an app window to launch it in a pop up window 2 Tap and hold the circle between the app windows The selected app will launch in a pop up wind...

Page 52: ...eration Reduce screen size and then tap the Reduce screen size switch to activate it The Reduce screen size option may not appear depending on the devices To switch to one handed operation mode hold the device in one hand Then quickly drag your thumb from the edge of the screen to the centre of the screen and back again Enlarge or reduce the screen size Return to the full screen view Return to the...

Page 53: ...tivate it Use your device more easily with one hand by having the Recent apps button the Home button and the Back button and other selected functions as buttons at the side of the screen Increasing touch screen sensitivity Use this feature to operate the screen while wearing gloves On the Apps screen tap Settings Display and wallpaper and then tick Increase touch sensitivity Alternatively open the...

Page 54: ...nd hold an item on the Home screen and then drag it to a new location To move the item to another panel drag it to the side of the screen You can also move frequently used apps to the shortcuts area at the bottom of the Home screen To remove an item tap and hold the item Then drag it to Remove that appears at the top of the screen Creating a folder 1 On the Home screen tap and hold an app and then...

Page 55: ...g apps Hide apps that you do not want to see on the Apps screen On the Apps screen tap Hide apps select apps and then tap DONE To display hidden apps tap Show hidden apps select apps and then tap DONE Moving items On the Apps screen tap Edit Tap and hold an item and drag it to a new location To move the item to another panel drag it to the side of the screen To move an item to a new panel drag it ...

Page 56: ...PAPER or SAVE Changing ringtones Change ringtones for incoming calls and notifications On the Apps screen tap Settings Sounds and notifications Dual SIM models To set a ringtone for incoming calls tap Ringtone a SIM or USIM card Ringtones select a ringtone and then tap OK To use a song stored in the device or in your account as a ringtone tap ADD To set a ringtone for notifications tap Ringtone a ...

Page 57: ...lock code is forgotten take the device to a Samsung Service Centre to reset it Pattern Draw a pattern by connecting four dots or more and then draw the pattern again to verify it Set a backup PIN to unlock the screen when you forget the pattern PIN A PIN consists of numbers only Enter at least four numbers and then enter the password again to verify it Password A password consists of characters an...

Page 58: ... first time set an unlock code and a backup PIN 2 Enter the private mode unlock code When this mode is activated appears at the top of the screen 3 To select items to hide tap and hold an item in the list tick items to select and then tap Move to Private or tap Move Private MOVE HERE Items that are moved to private mode appear with on them 4 When you have selected the items to hide open the Apps s...

Page 59: ...er user experience by using a simpler layout and bigger icons on the Home screen You can access the most popular apps and frequently used settings and add shortcuts to your favourite contacts On the Apps screen tap Settings Easy mode Easy mode select apps to apply simpler layout and then tap DONE To return to standard mode open the Home screen and tap Easy settings Easy mode Standard mode DONE Man...

Page 60: ...www samsung com smartswitch for more information Samsung Smart Switch is not supported on some devices or computers Using Smart Switch Mobile Use this app to transfer data from your previous device to your new device You can download the app from Galaxy Apps or Play Store 1 On your device tap Smart Switch 2 On your device select an option depending on the previous device type and follow the on scr...

Page 61: ... transfer data to your device Using Samsung Kies Import a backup of your data from your computer via Samsung Kies to restore data on your device You can also back up data to the computer via Samsung Kies Refer to Connecting with Samsung Kies for more information Setting up accounts Adding accounts Some apps used on your device require a registered account Create accounts to have the best experienc...

Page 62: ...umber and then tap or to make a voice call or tap to make a video call Access additional options Preview the phone number View favourite contacts Delete a preceding character View the contacts list View call and message logs Add the number to the contacts list Enter the number using the keypad ...

Page 63: ...list View call and message logs Enter the number using the keypad Add the number to the contacts list You can also make calls to phone numbers listed in Log Favourites and Contacts Making calls from call logs or contacts list Tap Log or Contacts and then drag a contact or a phone number to the right to make a call To deactivate the call by dragging an icon to the right feature tap Settings Contact...

Page 64: ...nternational calls tap Settings Call More settings Call barring Then select a call type and tick International calls Receiving calls Answering a call When a call comes in drag outside the large circle Rejecting a call When a call comes in drag outside the large circle To send a message when rejecting an incoming call drag the reject message bar upwards To create various rejection messages open the...

Page 65: ...oth Switch to a Bluetooth headset if it is connected to the device Tap to view more options When you launch apps during a call a pop up window for the call screen appears You can continue your phone conversation while using apps To move the pop up window drag it to another location To delete the pop up window tap and hold it and then tap OK To return to the call screen tap the pop up window During...

Page 66: ...and enter contact information Add an image Add or delete a contact field 3 Tap SAVE To add a phone number to the contacts list from the keypad tap Keypad enter the number and then tap Add to Contacts Importing and exporting contacts Import contacts from storage services to your device or export contacts from the device to storage services On the Apps screen tap Contacts Contacts Tap Settings Conta...

Page 67: ...ap the search field at the top of the contacts list and enter search criteria Once a contact is selected take one of the following actions Add to favourite contacts Make a voice or video call Compose a message Compose an email Adding shortcuts for contacts to the Home screen Add shortcuts to contacts that you frequently communicate with on the Home screen 1 On the Apps screen tap Contacts Contacts...

Page 68: ...additional charges for sending or receiving messages when you are roaming 1 Tap Messages on the Apps screen 2 Tap 3 Add recipients and enter a message Dual SIM models Access additional options Enter a message Select contacts from the contacts list Enter emoticons Enter recipients Attach files Send the message ...

Page 69: ...the message 4 Dual SIM models Tap or to send the message Single SIM models Tap to send the message Viewing incoming messages Incoming messages are grouped into message threads by contact Select a contact to view the person s messages You may incur additional charges for sending or receiving messages when you are roaming While viewing a message tap to view more options ...

Page 70: ...another email account tap MANAGE ACCOUNTS If you have more than one email account you can set one as the default account Tap MANAGE ACCOUNTS Set default account Sending emails Tap Email on the Apps screen Tap at the bottom of the screen to compose a message Add a CC or BCC Add recipients Add recipients from the contacts list Enter a message Enter a subject Send the message Access additional option...

Page 71: ...ieved To manually retrieve new messages tap Tap a message to read Open attachments Reply to the message Add this email address to the contacts list or view other options Mark the message as a reminder Reply to all recipients Forward the message Go to the previous or next message Delete the message Access additional options ...

Page 72: ... fingers apart on the screen to zoom in and pinch to zoom out To capture an image from the video while recording tap To change the focus while recording a video tap where you want to focus To focus on the centre of the screen tap Change the shooting mode Start recording a video Take a photo View photos and videos you have captured Display current mode Switch between the front and rear cameras Chan...

Page 73: ...he locked screen To quickly take photos of special moments launch Camera on the locked screen On the locked screen drag outside the large circle If is not shown open the Apps screen tap Settings Lock screen and then tick Camera shortcut This feature may not be available depending on the region or service provider Camera etiquette Do not take photos or record videos of other people without their pe...

Page 74: ... Selfie Use this mode to take a self portrait using the front camera 1 On the Apps screen tap Camera 2 Tap to use the front camera 3 Tap MODE Selfie 4 Show your palm to the screen or tap to take a photo of yourself Wide selfie Use this mode to take a wide self portrait using the front camera 1 On the Apps screen tap Camera 2 Tap to use the front camera 3 Tap MODE Wide selfie ...

Page 75: ... as far as possible Rear cam selfie Use this mode to allow the camera to detect and focus your face automatically when you take a self portrait using the rear camera 1 On the Apps screen tap Camera MODE Rear cam selfie 2 Move the frame to the position where your face will appear and adjust the frame size 3 Position the device so the rear camera is aimed at your face When the face is detected the d...

Page 76: ...ion screen 1 On the Apps screen tap Camera MODE Manage modes 2 Tick the modes to add to the modes list Beauty face Take a photo with lightened faces for gentler images Continuous shot Take a series of photos of moving subjects HDR Rich tone Take photos with rich colours and reproduce details even in bright and dark areas Shot more Take a series of photos and modify them by applying various effects...

Page 77: ...ives For low light situations use a higher exposure ISO Select an ISO value This controls camera light sensitivity It is measured in film camera equivalents Low values are for stationary or brightly lit objects Higher values are for fast moving or poorly lit objects White balance Select an appropriate white balance so images have a true to life colour range The settings are designed for specific l...

Page 78: ... to delete your location information Storage location Select the memory location for storage Save as flipped Invert the image to create a mirror image of the original scene when taking photos with the front camera Grid lines Display viewfinder guides to help composition when selecting subjects Voice control Set the device to take photos with voice commands The volume key Set the device to use theV...

Page 79: ...o files show the icon on the preview thumbnail To hide or show the menu bar and the preview thumbnails tap the screen Access additional options Delete the image Modify the image Move to the previous screen Send the image to others Search for other devices to view the image Image and video preview thumbnails ...

Page 80: ...ontent on a nearby device To use this feature open the Apps screen tap Settings NFC and sharing Nearby devices and then tap the Nearby devices switch to activate it Refer to Nearby devices for more settings On the Gallery main screen tap and select a device in Nearby devices to access content You can view content on the devices with the content sharing feature activated ...

Page 81: ...ower button and then tap Emergency mode Alternatively on the Apps screen tap Settings Safety assistance Emergency mode and then tap the Emergency mode switch to activate it Sound alarms Add more apps to use Make an emergency call Remaining battery power and estimated battery standby time Turn on the flash Make a call Send your current location information in a message Browsing the Internet Access ...

Page 82: ...ce Adding primary contacts 1 On the Apps screen tap Settings Safety assistance 2 Tap Manage primary contacts Create primary contact 3 Tap Create contact and enter contact information or tap Select from contacts to add an existing contact as a primary contact Setting help messages On the Apps screen tap Settings Safety assistance Send help messages and then tap the Send help messages switch to acti...

Page 83: ...ers under the search field To select search categories tap Select search locations S Planner Creating events or tasks 1 Tap S Planner on the Apps screen 2 Tap Alternatively select a date with no events or tasks in it and tap the date again If the date already has saved events or tasks in it tap the date and tap 3 Select either event or task and enter details Add event Set a start and end date for ...

Page 84: ...sk Syncing events and tasks with your accounts Tap S Planner on the Apps screen To sync events and tasks with your accounts tap Sync now To add accounts to sync with tap Calendars Add account Then select an account to sync with and sign in When an account is added a green circle is displayed next to the account name To change an account s syncing option open the Apps screen tap Settings Accounts a...

Page 85: ...ice When you launch SVoice the device starts voice recognition and the microphone icon turns blue Say a voice command If the device recognises the command the device will perform the corresponding action Tips for better voice recognition Speak clearly Speak in quiet places Do not use offensive or slang words Avoid speaking in dialectal accents The device may not recognise your commands or may perf...

Page 86: ...ch for information and bookmark your favourite webpages to access them conveniently Browsing webpages 1 Tap Internet on the Apps screen 2 Tap the address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen Open the homepage Move to the previously visited page Access additional options Open the browser s tab manager Refre...

Page 87: ...ENABLE SECRET If you are using this feature for the first time set whether to use a password for secret mode In secret mode you cannot use some features such as screen capture In secret mode the device will change the colour of the toolbars Changing security settings You can change your password Tap MORE Settings Privacy Secret mode security Change password Deactivating secret mode In the toolbar ...

Page 88: ... to the previous song Tap and hold to move backwards quickly Turn on shuffle Open the playlist Search for other devices to play the file Set the file as your favourite song Adjust the volume To listen to songs at equal volume levels tap Settings and then tick Smart volume When Smart volume is activated the volume may end up louder than the device volume level Use caution to avoid long term exposur...

Page 89: ... and play it on your device Tap Music on the Apps screen Accessing music on a registered device To use this feature sign in to your Samsung account On the Music main screen tap DEVICES and select a device in REGISTERED DEVICES to access and play music You can play the song on the devices that are registered to Samsung link Visit link samsung com for more information Ensure that the registered devi...

Page 90: ...o Tap and hold to move backwards quickly Skip to the next video Tap and hold to move forwards quickly Access additional options Switch to the pop up video player Pause and resume playback Adjust the volume To customise the control panel location during playback tap Settings tick Mini controller and then tap CLOSE Then tap or to move the control panel to either side of the screen This feature is av...

Page 91: ... Visit link samsung com for more information Ensure that the registered devices are turned on and connected to aWi Fi or mobile network You may incur additional charges when you access content stored on other devices via the mobile network Accessing a video on a nearby device To use this feature open the Apps screen tap Settings NFC and sharing Nearby devices and then tap the Nearby devices switch...

Page 92: ... times for the alarm to repeat after the preset time Smart alarm Set a time and tone for the smart alarm A smart alarm starts at a low volume a few minutes before a preset alarm is scheduled to sound The volume of the smart alarm increases gradually until you turn it off or the preset alarm sounds Stopping alarms Drag outside the large circle to stop an alarm If you have previously enabled the sno...

Page 93: ...hold a clock and then tap This feature may vary depending on the devices Deleting clocks Tap and hold a clock and then tap Stopwatch On the Apps screen tap Clock Stopwatch Tap START to time an event Tap LAP to record lap times Tap STOP to stop timing To clear lap times tap RESET Timer On the Apps screen tap Clock Timer Set the duration and then tap START Drag outside the large circle when the time...

Page 94: ...eypad To clear the history tap CLEAR HISTORY Memo Use this app to create memos and organise them by category Tap Memo on the Apps screen Composing memos Tap on the memos list and enter a memo While composing a memo use the following options Create or set a category Insert images Make a voice recording to insert To save the memo tap SAVE To edit a memo tap a memo and then tap the content of the mem...

Page 95: ...crophone Tap to pause recording To cancel recording tap Tap to finish recording While recording a voice memo tap to insert a bookmark Display the list of voice memos Change the recording mode Access additional options Start recording Recording elapsed time To set the device to remove background noise tap Settings and then tick Noise reduction ...

Page 96: ... others via Dropbox cloud storage When you save files to Dropbox your device automatically syncs with the web server and any other devices that have Dropbox installed This app may not be available depending on the region or service provider Tap Dropbox on the Apps screen When you launch this app for the first time or restart it after performing a data reset follow the on screen instructions to fin...

Page 97: ... it after performing a data reset follow the on screen instructions to finish the setup On the Flipboard main screen select from various news articles and subscriptions Radio Listening to the FM radio Tap Radio on the Apps screen Before you use this app you must connect a headset which serves as the radio antenna The FM radio scans and saves available stations automatically when running for the fi...

Page 98: ...l options Add the current radio station to the favourites list View the list of favourite stations Turn the FM radio on or off Search for an available radio station Scanning radio stations Tap Radio on the Apps screen Tap STATIONS SCAN and then select a scan option The FM radio scans and saves available stations automatically Select the radio station you want from the stations list ...

Page 99: ...e region or service provider Chrome Search for information and browse webpages Gmail Send or receive emails via the Google Mail service Google Share your news and follow updates that your family friends and others share You can also back up your photos and videos and more Maps Find your location on the map search for locations and view location information for various places Play Music Discover li...

Page 100: ...t on the cloud access it from anywhere and share it with others YouTube Watch or create videos and share them with others Photos Manage photos albums and videos that you have saved on the device and uploaded to Google Hangouts Chat with your friends individually or in groups and use images emoticons and video calls while you are chatting Google Search quickly for items on the Internet or your devi...

Page 101: ...the devices the operating distance may be reduced Some devices especially those that are not tested or approved by the Bluetooth SIG may be incompatible with your device Do not use the Bluetooth feature for illegal purposes for example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth...

Page 102: ... share data such as contacts or media files with other Bluetooth devices The following actions are an example of sending an image to another device Sending an image 1 On the Apps screen tap Gallery 2 Select an image 3 Tap Bluetooth and then select a device to transfer the image to If the device you want to pair with is not in the list request that the device turns on its visibility option Or set y...

Page 103: ...AboutWi Fi Direct Wi Fi Direct connects devices directly via aWi Fi network without requiring an access point Connecting to other devices 1 On the Apps screen tap Settings Wi Fi and then tap the Wi Fi switch to activate it 2 Tap Wi Fi Direct The detected devices are listed 3 Select a device to connect to To change the device name tap Rename device 4 Accept theWi Fi Direct authorisation request on ...

Page 104: ...Tap Wi Fi Direct select a device to transfer the image to and then tap DONE 4 Accept theWi Fi Direct authorisation request on the other device Receiving an image When another device sends you an image accept theWi Fi Direct authorisation request You can view received images in Gallery Ending the device connection 1 On the Apps screen tap Settings Wi Fi 2 Tap Wi Fi Direct The device displays the co...

Page 105: ... antenna Using the NFC feature Use the NFC feature to send images or contacts to other devices and read product information from NFC tags If you insert a SIM or USIM card that has a payment feature you can use the device to make payments conveniently On the Apps screen tap Settings NFC and sharing NFC and then tap the NFC switch to activate it Alternatively open the quick setting panel and tap NFC...

Page 106: ...pp The payment services list may not include all available payment apps To make a payment with the SIM or USIM card insert the NFC enabled SIM or USIM card into the SIM card tray slot 1 1 The SIM card tray slot 2 2 does not support the NFC feature 2 1 Sending data Use the Android Beam feature to send data such as webpages and contacts to NFC enabled devices 1 On the Apps screen tap Settings NFC an...

Page 107: ...ng panel and tap NFC to activate it 3 Tap S Beam and tap the S Beam switch to activate it 4 Select a file and touch the other device s NFC antenna to your device s NFC antenna 5 When Touch to beam appears on the screen tap your device s screen to send the file Do not send copyright protected data via S Beam Doing so may violate copyright laws Samsung is not responsible for any liabilities caused b...

Page 108: ...ame can be shown as BT MAC Connecting to other devices 1 Open the notifications panel and tap Quick connect If you are using this feature for the first time tap START When the panel opens theWi Fi feature is activated automatically and the device searches for nearby devices 2 Select a device to connect to The next steps may vary depending on the connected device Follow the on screen instructions t...

Page 109: ...ed devices 3 Tap Share content and select a media category 4 Select the content to share and tap DONE Your device sends the content to the connected device Screen Mirroring About Screen Mirroring Use this feature to connect your device to a large screen with an AllShare Cast dongle or HomeSync and then share your contents Screen mirroring enabled devices AllShare Cast dongle HomeSync ...

Page 110: ...oring enabled device to the TV To set up the connection refer to the device s user manual The following actions are an example of viewing content on aTV connected via an AllShare Cast dongle 1 Connect the AllShare Cast dongle to theTV using an HDMI cable 2 On theTV select a connection mode such as HDMI mode to connect an external device 3 On the Apps screen tap Settings NFC and sharing Screen Mirr...

Page 111: ... in and install it Connecting to a printer On the Apps screen tap Settings NFC and sharing Printing select a printer plug in and then tap the switch at the top right of the screen to activate it The device searches for printers that are connected to the sameWi Fi network as your device Select a printer to use as the default printer To add printers manually select a printer plug in tap Add printer ...

Page 112: ...f Samsung Kies from the Samsung website Launch Samsung Kies and connect the device to the computer Samsung Kies automatically recognises the device and shows available updates in a dialogue box if any Click the Update button in the dialogue box to start upgrading Refer to the Samsung Kies help for more information about how to upgrade Do not turn off the computer or disconnect the USB cable while ...

Page 113: ... port Connecting as a media device 1 Connect the device to the computer using the USB cable 2 Open the notifications panel and then tap Transferring media files via USB Transferring media files If the computer cannot recognise your device tap Transferring images 3 Transfer files between your device and the computer Connecting with Samsung Kies Samsung Kies is a computer app that manages media cont...

Page 114: ... your Google account via the setup wizard you cannot restore the backup data Using a Samsung account On the Apps screen tap Settings Accounts Add account Samsung account and then sign in to your Samsung account Tap Samsung account Backup select the items to back up and then tap BACK UP NOW To restore data open the Apps screen tap Settings Accounts Samsung account Restore select the items and then ...

Page 115: ...ptions To edit the list of favourite setting options tap Edit quick settings select a setting option and then tap DONE Connections Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices On the Settings screen tap Wi Fi and then tap the Wi Fi switch to activate it The device can maintain a stable network connection by automatically selecting ei...

Page 116: ...en is turned off the device automatically turns offWi Fi connections When this happens the device automatically accesses mobile networks if it is set to use them This may incur data transfer fees To avoid additional charges set this option to Always Bluetooth Activate the Bluetooth feature to exchange information over short distances On the Settings screen tap Bluetooth and then tap the Bluetooth ...

Page 117: ... computer Bluetooth tethering Use Bluetooth tethering to share the device s mobile data connection with computers or other devices via Bluetooth Flight mode This disables all wireless functions on your device You can use only non network services On the Settings screen tap Flight mode Data usage Keep track of your data usage amount and customise the settings for the limitation On the Settings scre...

Page 118: ...ustomise the SIM card settings On the Settings screen tap SIM card manager Voice call Select a SIM or USIM card for voice calls Video call Select a SIM or USIM card for video calls Mobile data Select a SIM or USIM card for data service Dual SIM always on Set the device to allow incoming calls from the other SIM or USIM card during a call When this feature is enabled you may incur additional charge...

Page 119: ...name View the media server name for your device Content to share Set the device to share your content with other devices Allowed devices View the list of devices that can access your device Denied devices View the list of devices that are blocked from accessing your device Download to Select a memory location for saving media files Receive files from other devices Set the device to accept uploads ...

Page 120: ...e SIM models Select a network type Access Point Names Set up access point names APNs Network operators Search for available networks and manually register a network VPN Set up and connect to virtual private networks VPNs Device Sounds and notifications Change settings for various sounds on the device On the Settings screen tap Sounds and notifications Sound mode Set the device to use sound mode or...

Page 121: ...round image for the Home screen Lock screen Select a background image for the locked screen Home and lock screen Select a background image for the Home screen and the locked screen SView window Change the wallpaper of the S view window screen Font Font style Change the font type for display text Font size Change the font size One handed operation Activate one handed operation mode for your conveni...

Page 122: ...loves on This feature may not be supported by some devices Lock screen Change the settings for the locked screen On the Settings screen tap Lock screen Screen lock Change the screen lock method The following options may vary depending on the screen lock feature selected Show information Show clock and date Set the device to show the date with the clock Dual clock Set the device to show the dual cl...

Page 123: ...ag down diagonally from either end of the top edge of the screen This feature may not be supported by some devices Notification panel Customise the items that appear on the notifications panel On the Settings screen tap Notification panel Motions and gestures Activate the motion recognition feature and change the settings that control motion recognition on your device On the Settings screen tap Mo...

Page 124: ...ck up my data Set the device to back up settings and app data to the Google server Backup account Set up or edit your Google backup account Automatic restore Set the device to restore settings and app data when the apps are reinstalled on the device Factory data reset Reset settings to the factory default values and delete all data Easy mode Set the device to easy mode On the Settings screen tap E...

Page 125: ...kBack is activated Font size Change the font size Magnification gestures Set the device to magnify the screen and to zoom in on a specific area Notification reminder Set the device to alert you to notifications that you have not checked at the interval Negative colours Reverse the display colours to improve visibility Colour adjustment Adjust the colour scheme for the screen when the device determ...

Page 126: ...notifications panel You can also edit the menu on the shortcut icon Tap and hold delay Set the recognition time for tapping and holding the screen Interaction control Activate interaction control mode to restrict the device s reaction to inputs while using apps Direct access Set the device to open selected accessibility menus when you press the Home button three times quickly Answering and ending ...

Page 127: ...ext Activate predictive text mode to predict words based on your input and show word suggestions You can also customise the word prediction settings Auto replace Set the device to correct misspelled and incomplete words by tapping the space bar or punctuation mark My hot keys Set number shortcuts to frequently used text You can tap and hold a number key to insert the preset text Auto capitalise Se...

Page 128: ...for text input Offline speech recognition Download and install language data for offline voice input Block offensive words Set the device to prevent the device from recognising offensive words in voice inputs Text to speech options PreferredTTS engine Select a speech synthesis engine To change the settings for speech synthesis engines tap Speech rate Select a speed for the text to speech feature L...

Page 129: ... the device to receive time zone information from the network when you move across time zones Select time zone Set the home time zone Use 24 hour format Display time in 24 hour format Safety assistance Activate emergency mode and set primary contacts and messages Refer to Emergency mode for more information On the Settings screen tap Safety assistance Emergency mode Set the device to activate emer...

Page 130: ...ation and change power saving options On the Settings screen tap Battery Power saving mode Activate power saving mode and change the settings for power saving mode Refer to Power saving feature for more information Ultra power saving mode Extend standby time and reduce battery consumption by displaying a simpler layout and allowing limited access to an app The estimated maximum standby time shows ...

Page 131: ...o prevent others from accessing it if the device is lost or stolen To use your encrypted device you must decrypt the device s data every time you turn on the device You can set whether your device s data will be decrypted automatically or whether an unlock code is required It is not possible to back up or restore data when it is encrypted If you enter the unlock code incorrectly several times in a...

Page 132: ...hey are entered Security policy updates Set the device to check and download security updates Send security reports Set the device to automatically send the updated security reports to Samsung Storage type Set a storage type for credential files Trusted credentials Use certificates and credentials to ensure secure use of various apps Install from device storage Install encrypted certificates store...

Page 133: ...n your device On the Settings screen tap Application manager Default applications Select a default setting for using apps On the Settings screen tap Default applications Application settings Customise the settings for each app On the Settings screen tap Application settings ...

Page 134: ...M or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signal...

Page 135: ...hed or damaged visit a Samsung Service Centre Your device freezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power ...

Page 136: ...ected Sound echoes during a call Adjust the volume by pressing theVolume button or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service prov...

Page 137: ...quire more power or use apps on your device for an extended period of time your device may feel hot to the touch This is normal and should not affect your device s lifespan or performance If the device overheats or feels hot for a prolonged period do not use it for a while If the device continues to overheat contact a Samsung Service Centre Error messages appear when launching the camera Your devi...

Page 138: ... supported by the device If a file format is not supported such as DivX or AC3 install an app that supports it To confirm the file formats that your device supports visit www samsung com Your device supports photos and videos captured with the device Photos and videos captured by other devices may not work properly Your device supports multimedia files that are authorised by your network service p...

Page 139: ...not find your current location GPS signals may be obstructed in some locations such as indoors Set the device to useWi Fi or a mobile network to find your current location in these situations Data stored in the device has been lost Always make backup copies of all important data stored in the device Otherwise you cannot restore data if it is corrupted or lost Samsung is not responsible for the los...

Page 140: ...r replace the battery contact your service provider or an authorised repair agent 1 Remove the SIM card or memory card trays from the device before starting battery removal 2 Slightly lift the bottom of the front panel and then disconnect the cable to separate the front panel from the case Type 1 SM A500 Type 2 SM A700 Do not completely separate the front panel from the case before disconnecting t...

Page 141: ... then loosen and remove the screws Type 1 SM A500 Type 2 SM A700 4 Remove the circuit board by lifting it out of the case using an opening tool then put the case aside and place the circuit board face down on a flat work surface Type 1 SM A500 ...

Page 142: ...Appendix 142 Type 2 SM A700 5 Disconnect the battery connector as shown in the image below Type 1 SM A500 Type 2 SM A700 ...

Page 143: ...back of the battery with your fingers and remove the battery Type 1 SM A500 Type 2 SM A700 Make sure not to press or puncture the battery with your fingernails or other objects when removing it This may cause explosion or fire ...

Page 144: ...ny information storage and retrieval system without the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi CERTIFIED Passpoint Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi A...

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Samsung SM- A500G, User Manual

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