Samsung SM-A3560 User Manual Download

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USER GUIDE

www.samsung.com/hk

English (HK). 02/2024. Rev.1.0

SM-A3560

SM-A5560

Summary of Contents for SM-A3560

Page 1: ...USER GUIDE www samsung com hk English HK 02 2024 Rev 1 0 SM A3560 SM A5560...

Page 2: ...Camera 58 Gallery 63 AR Zone 69 Bixby 71 BixbyVision 72 Multi window Using multiple apps at once 75 Samsung Internet 76 Samsung Wallet 78 Samsung Health 79 Samsung Notes 80 Samsung Members 80 Samsung...

Page 3: ...bility 137 Software update 137 Remote support GalaxyA35 5G 138 About phone Settings 93 Introduction 93 Samsung account 93 Connections 95 Wi Fi 96 Bluetooth 98 NFC and contactless payments 99 Data save...

Page 4: ...4 Usage notices 139 Precautions forusing the device 141 Notes on package contents and accessories 142 Maintaining waterand dust resistance 143 Device overheating situations and solutions Appendix 147...

Page 5: ...started Device layout and functions Touch screen Headphone jack Multipurpose jack USB Type C SIM card microSD card tray Light sensor Speaker Fingerprint recognition sensor Side button Volume button Fr...

Page 6: ...Getting started 6 Main antenna Microphone Airvent hole Speaker Rearcamera Flash Microphone NFC antenna GPS antenna...

Page 7: ...speaker orreceiver orif these parts are covered the device s sound may become quiet orcertain features may not work If you attempt to remove the dust orforeign materials with a sharp object the devic...

Page 8: ...Down button Press simultaneously to capture a screenshot Press and hold simultaneously to turn off the device Setting the Side button Select an app orfeature to launch by pressing the Side button twi...

Page 9: ...fully charging disconnect the charger from the device Quick charging Use a superfast chargerorfast charger You can check the connection status of the chargerby opening Settings and tapping Battery If...

Page 10: ...p up window that appears on yourphone is fordata transfer Do not select an app from the pop up window Reducing the batteryconsumption Yourdevice provides various options that help you conserve battery...

Page 11: ...argerthat guarantees the charging performance If the battery is completely discharged the device cannot be turned on immediatelywhen the chargeris connected Allow a depleted battery to charge fora few...

Page 12: ...d in the device than when one SIM card is inserted Some services that require a network connection may not be available depending on the carrier Inserting the SIM orUSIM card Underside 3 1 2 4 1 Inser...

Page 13: ...n is perpendicularto the hole Otherwise the device may be damaged If the card is not fixed firmly into the tray the SIM card may leave orfall out of the tray If you insert the tray into yourdevice whi...

Page 14: ...charges when using this feature More SIM settings Customise the call settings microSD card Inserting an SD card Yourdevice s SD card capacity mayvary from othermodels and some SD cards may not be comp...

Page 15: ...insert the tray into yourdevice while the tray is wet yourdevice may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering yourdevice Th...

Page 16: ...s of data resulting from the misuse of external storage devices Formatting the SD card An SD card formatted on a computermay not be compatible with the device Format the SD card on the device 1 Open S...

Page 17: ...and unresponsive press and hold the Side button and the Volume Down button simultaneously formore than 7 seconds to restart it Emergencycall You can make an emergency call orcheck the medical informat...

Page 18: ...Forgot password ordon t have an account Create account FindingyourID and resettingyourpassword If you forget yourSamsung account ID orpassword tap Forgot password ordon t have an account Forgot ID or...

Page 19: ...download it from GalaxyStore orPlayStore 1 Connect yournew phone and the previous device using yournew phone s USB cable A USB connectormay be needed depending on the previous device 2 When the app se...

Page 20: ...ourprevious device s operating system and then tap Wireless 6 On the previous device tap Connect 7 On yournew phone select an option you want tap Next and then follow the on screen instructions to tra...

Page 21: ...ice is not a Samsung device back up data to a computerusing an app provided by the device s manufacturer Then skip to the fifth step 3 Connect yourprevious device to the computerusing the device s USB...

Page 22: ...orpinch on the screen Do not allow the touch screen to come into contact with otherelectrical devices Electrostatic discharges can cause the touch screen to malfunction To avoid damaging the touch scr...

Page 23: ...ent apps Home Tap to return to the Home screen Touch and hold to open the Google Assistant app Back Tap to return to the previous screen Hiding the navigation bar Check files oruse apps on a widerscre...

Page 24: ...upwards to open the Apps screen To return to the Home screen swipe upwards ordownwards on the Apps screen Alternatively tap the Home button orthe Back button Home screen Apps screen Finder Favourite a...

Page 25: ...n Themes Change the device s theme Visual elements of interface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app...

Page 26: ...e items and move them togetherat once To add a shortcut to an app on the Home screen touch and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home...

Page 27: ...deleted The folder s apps will be relocated to the Apps screen Edge panel You can access yourfavourite apps and features from the Edge panels Drag the Edge panel handle towards the centre of the scree...

Page 28: ...al information by preventing others from accessing yourdevice Aftersetting the screen lock method the device will require an unlock code wheneverunlocking it You can set yourdevice to perform a factor...

Page 29: ...ltimedia message Alarm turned on Mute mode Vibration mode Flight mode turned on Erroroccurred orcaution required Battery charging Battery powerlevel The status barmay not appearat the top of the scree...

Page 30: ...swipe upwards on the screen You can use the following functions on the notification panel Check the notification details and perform various actions Clearall notifications Open Settings Access the not...

Page 31: ...nel 1 Open the notification panel and tap Media output 2 Tap the icons on the controllerto control the playback Controlling nearbydevices Launch and take control of nearby connected devices and freque...

Page 32: ...n open Settings tap Advanced features Motions and gestures and then tap the Palm swipe to capture switch to turn it on Aftercapturing a screenshot use the following options on the toolbarat the bottom...

Page 33: ...ettings open Settings and tap Advanced features Screenshots and screen recordings Entering text Keyboard layout A keyboard appears automaticallywhen you entertext Break to the next line Delete a prece...

Page 34: ...General management Keyboard list and default and then tap the Keyboard button on navigation bar switch to turn it on Additional keyboard functions Enteremojis stickers and more You can also enteryour...

Page 35: ...To paste text that you have previously copied tap Clipboard and select the text Extracting text While using some apps such as the Gallery orCamera app you can extract text from images and use options...

Page 36: ...ption PlayStore Purchase and download apps Open the PlayStore app Browse apps by category orsearch forapps by keyword To change the auto update settings tap youraccount icon tap Settings Network prefe...

Page 37: ...check orchange app permission settings by permission category open Settings and tap Apps Permission manager Select an item and select an app If you do not grant permissions to apps the basic features...

Page 38: ...0 and up tap the first digit s of the number and then touch and hold the last digit Forexample if you set the number123 as a speed dial number tap 1 tap 2 and then touch and hold 3 Making an internati...

Page 39: ...old a call Video call Switch to a video call Bluetooth Switch to a Bluetooth headset if it is connected to the device Speaker Turn speakerphone off oron When using the speakerphone keep the device awa...

Page 40: ...s 2 Follow the on screen instructions to import contacts Syncing contactswithyourweb accounts Sync yourdevice contacts with online contacts saved in yourweb accounts such as your Samsung account 1 Ope...

Page 41: ...acts app and tap Edit 2 Select contacts and tap Share 3 Select a sharing method Creating groups You can add groups such as family orfriends and manage contacts by group 1 Open the Contacts app and tap...

Page 42: ...h and hold and sayyourmessage The recording icon appears onlywhile the message input field is empty 3 Tap to send the message Enterrecipients Entera message Enteremojis orstickers Attach files Recipie...

Page 43: ...then tap Delete Changing message settings Open the Messages app tap Settings You can block unwanted messages change notification settings and more Camera Introduction Take pictures and record videos...

Page 44: ...ff when unused Some methods may not be available depending on the carrierormodel 2 Tap the image on the preview screen where the camera should focus To adjust the brightness of pictures drag the adjus...

Page 45: ...cording a video mayvary depending on the resolution The camera may fog up orform condensation if the device is exposed to sudden changes in airtemperature because of the difference in temperature outs...

Page 46: ...Create GIF you can create GIFs If you add anothercamera button you can move it anywhere on the screen and take pictures more conveniently On the preview screen tap Shooting methods and tap the Floati...

Page 47: ...urthe image outside the frame In FOOD mode adjust the colourtemperature In DUALREC mode change the saving option In DUALREC mode change the screen Customise the shooting options when taking single tak...

Page 48: ...he composition and the recommended composition appears on the preview screen 3 Move the device so the guide matches the recommended composition When the ideal composition is achieved the guide will ch...

Page 49: ...arcameras while recording swipe upwards or downwards on the preview screen ortap To capture an image from the video while recording tap 2 Tap to stop recording the video The optical zoom may not work...

Page 50: ...edit them You can also play the videos in various ways such as in split view orpicture in picture view 1 On the shooting modes list tap MORE DUALREC To save the videos of each camera separately tap To...

Page 51: ...re Background bluradjustment bar Use this feature in a place that has sufficient light The background blurmay not be applied properly in the following conditions The device orthe subject is moving The...

Page 52: ...light in so the picture orvideo becomes brighter This is ideal forpictures orvideos of scenery or pictures orvideos taken at night A fast shutterspeed allows less light in This is ideal forcapturing...

Page 53: ...scene you want 3 Tap the preview thumbnail on the preview screen oropen the Gallery app and select the file To check otherresults tap the icon To save the results individually touch and hold an item t...

Page 54: ...a mode Using panorama mode take a series of pictures and then stitch them togetherto create a wide scene 1 On the shooting modes list tap MORE PANORAMA 2 Tap and move the device slowly in one directio...

Page 55: ...insufficient orpoorlighting the screen may appeardark orbe grainy The screen may flickerin certain lighting conditions such as in places with fluorescent lighting Slowmotion mode Record a video forvi...

Page 56: ...utomatically depending on the subject orscene Scan documents and text Display a button to scan documents and text detected with the rearcamera Scan QR codes Set the device to scan QR codes from the pr...

Page 57: ...R Take pictures with rich colours and reproduce details even in bright and dark areas Grid lines Displayviewfinderguides to help composition when selecting subjects Location tags Attach a GPS location...

Page 58: ...and legal information Contact us Ask questions orcheck out the frequently asked questions Some features may not be available depending on the model Gallery Introduction Access images and videos stored...

Page 59: ...Image and video thumbnail Modify the image Check details and additional features View the content on a large screen using the Smart View feature Add the image to favourites BixbyVision Remastering ima...

Page 60: ...features 60 Cropping enlarged images 1 Open the Gallery app and select an image 2 Spread two fingers apart on the area you want to save and tap The cropped area will be saved as a file Saved image th...

Page 61: ...ions Rotate the screen Change the playback speed Skip to the next video Touch and hold to fast forward Pause and resume playback Change the screen ratio View the content on a large screen using the Sm...

Page 62: ...ync When the Gallery app and the cloud are synced the icon will change to While syncing pictures and videos you take will also be saved in the cloud You can access images and videos saved in the cloud...

Page 63: ...you added the app icon to the Apps screen open the AR Zone app Some features may not be available depending on the carrierormodel AR Emoji Studio Create emojis anywayyou want and have fun using them...

Page 64: ...Studio and then select an emoji you want Deleting AR emojis Open the AR Zone app tap AR Emoji Studio tick emojis to delete and then tap Delete Syncing AR emojis You can get yourAR emojis on all yourde...

Page 65: ...ckground image tap 4 Tap Save to save the video You can check the saved videos in Gallery 5 To use the video directly select an option at the bottom of the screen Creatingyourcontact profilewith an AR...

Page 66: ...n to take a picture ortouch and hold the icon to record a video You can check and share the pictures and videos that you have captured in Gallery AR Emoji Stickers When you create AR emojis stickers w...

Page 67: ...tickers in chats You can use youremoji stickers during a conversation through messages oron a social network The following actions are an example of using youremoji stickers in the Messages app 1 Whil...

Page 68: ...en the camera recognises the subject the recognition area will appearon the screen 2 Write ordraw in the recognition area If you switch to the rearcamera you can also write ordraw outside the recognit...

Page 69: ...with Bixby sign in to yourSamsung account and complete the setup by following the on screen instructions the Bixby screen will appear Using Bixby While pressing and holding the Side button saywhat you...

Page 70: ...ase 4 Tap the Respond to myvoice switch to turn it on 5 Follow the on screen instructions to complete the setup Nowyou can say the wake up phrase and start a conversation Communicating bytyping text I...

Page 71: ...ion using one of these methods In the Camera app tap MORE on the shooting modes list and tap BIXBYVISION In the Gallery app select an image and tap In the Samsung Internet app touch and hold an image...

Page 72: ...ow Using multiple apps at once Introduction Run two apps at the same time in split screen view You can also run multiple apps at the same time in the pop up view Split screen view Pop up view Some app...

Page 73: ...he pop up view swipe from the top cornertowards the middle of the screen To use this feature open Settings tap Advanced features Multiwindow and then tap the Swipe forsplit screen orSwipe forpop upvie...

Page 74: ...the app windows to the edge of the screen the windowwill be maximised Moving pop upwindows To move a pop up window tap the multi window handle and drag it to a new location Savingyourown split screen...

Page 75: ...page Open the homepage Move between pages More options Refresh the current webpage Manage tabs Use Secret mode Access yourbookmarks Using Secret mode If you set a password forSecret mode you can preve...

Page 76: ...instructions to complete the initial setup 1 Open the Wallet app 2 Sign in to yourSamsung account and read and agree to the terms and conditions 3 Registeryourfingerprint and a PIN to use when making...

Page 77: ...on yournetwork connection The verification method forpayments mayvary depending on the card readers Cancelling payments You can cancel payments byvisiting the place where you made them On the cards l...

Page 78: ...n running this app forthe first time orrestarting it after performing a data reset follow the on screen instructions to complete the setup To edit items on the Samsung Health home screen tap Edit home...

Page 79: ...s into yournotes Creating notes 1 Open the Notes app tap and then create a note You can change the input method by tapping or Entera title Insert files Reading mode 2 When you are finished composing t...

Page 80: ...fication panel swipe downwards and then tap Kids If you cannot find Kids on the quick settings panel tap Edit and drag the button overto add it When starting Samsung Kids forthe first time orafterperf...

Page 81: ...s learn more about the global goals and join the movement fora betterfuture Samsung Shop Samsung Shop is the mobile shopping service provided by Samsung Get offers or information about Samsung and its...

Page 82: ...ce with yourdevice Calendar Manage yourschedule by entering upcoming events in yourplanner Creating events 1 Open the Calendar app and tap ordouble tap a date If the date already has saved events orta...

Page 83: ...en will appear and the Reminderapp icon will be added to the Apps screen Creating reminders 1 Open the Reminder app 2 Tap enterthe details and then tap Save Completing reminders On the reminders list...

Page 84: ...verts it to on screen text Forbest results keep the device nearyourmouth and speak loudly and clearly in a quiet place If the voice memo system language does not match the language you are speaking th...

Page 85: ...from PlayStore and GalaxyStore will be automatically shown on the Gaming Hub screen If yourgames are not there tap Mygames Add games Removing a game from Gaming Hub Tap Mygames touch and hold a game a...

Page 86: ...block incoming calls and all notifications except for alarms to prevent yourgame from being disturbed Game optimisation Change the performance mode Battery Check the remaining battery usage time Tempe...

Page 87: ...amsung warranty When problems ordefects occuron the connected devices contact the device s manufacturer Sharing content Share content by using various sharing options The following actions are an exam...

Page 88: ...re Sharingwith contacts You can share content with people in yourcontacts 1 Open the Gallery app and select an image 2 Tap Quick Share Viewcontact and select a contact Settingwho can findyourphone Set...

Page 89: ...s phone through yourBluetooth speaker 1 Make sure that yourphone and yourBluetooth speakerare connected Referto Pairing with otherBluetooth devices forhow to connect 2 On yourphone open Settings tap C...

Page 90: ...o to share yourdevice with by tapping Music Share 3 On yourphone open the notification panel and tap Media output 4 Tap Music Share and select yourfriend s Buds from the detected devices list 5 On you...

Page 91: ...l Microsoft devices and services such as Microsoft Office apps and Windows10 Connecting to a computer 1 On yourmobile device open Settings and tap Connected devices Link toWindows 2 Follow the on scre...

Page 92: ...Tube Music You can also access the music collections stored on yourdevice and play them Google TV Purchase orrent videos such as movies and TV programmes from Play Store Drive Store yourcontent on the...

Page 93: ...Fi feature and Bluetooth On the Settings screen tap Connections Wi Fi Turn on the Wi Fi feature to connect to a Wi Fi network and access the internet orothernetwork devices Referto Wi Fi formore info...

Page 94: ...the mobile data connection when the amount of mobile data you have used reaches yourspecified limit You can turn on the data saverfeature to prevent some apps running in the background from sending o...

Page 95: ...Wi Fi network qualityinformation Check out the Wi Fi network quality information such as the speed and stability On the Settings screen tap Connections Wi Fi and tap the switch to turn it on The netwo...

Page 96: ...e list Bluetooth Use Bluetooth to exchange data ormedia files with otherBluetooth enabled devices Precautions forusing Bluetooth Samsung is not responsible forthe loss interception ormisuse of data se...

Page 97: ...confirm The devices will be connected when the otherdevice accepts the Bluetooth connection request To unpairthe devices tap next to the device name to unpairand tap Unpair Sending and receiving data...

Page 98: ...s orreceive data Making paymentswith the NFC feature Before you can use the NFC feature to make payments you must registerforthe mobile payment service To registerorget more information about the serv...

Page 99: ...restriction tap Apps that can always use data and select apps Allowed networks forapps Set apps to use only a Wi Fi ormobile data orboth Forexample you can set the device to use only mobile data fora...

Page 100: ...yourphone s mobile data connection with otherdevices signed in to yourSamsung account More connection settings Customise settings to control otherconnection features On the Settings screen tap Connect...

Page 101: ...Settings screen tap Connections More connection settings Printing Download plugin 2 Select a printerplug in and install it 3 Select the installed printerplug in The device will automatically search fo...

Page 102: ...messaging features may not be available Continue apps on otherdevices Use yourphone s apps on otherdevices signed in to yourSamsung account Link toWindows Access and use the mobile device s data such...

Page 103: ...allywhen theirconditions are detected You can also run them manually by tapping the button wheneveryou want To run modes manually select the mode you want and tap Turn on To turn off a running mode ta...

Page 104: ...d mode vibration mode orsilent mode Vibratewhile ringing Set the device to vibrate and play a ringtone forincoming calls Temporarymute Set the device to use silent mode fora certain period Ringtone Ch...

Page 105: ...rgames while playing games Equaliser Select an option fora specific music genre and enjoy optimised sound UHQ upscaler Enhance the sound resolution of music and videos when using wired headphones Adap...

Page 106: ...ngs fornotifications Display Options Change the display and the Home screen settings On the Settings screen tap Display Light Dark Turn Dark mode on oroff Dark mode settings Reduce eye strain by apply...

Page 107: ...waits before turning off the display s backlight Easymode Switch to easy mode to display largericons and apply a simplerlayout to the Home screen Edge panels Change the settings forthe Edge panel Nav...

Page 108: ...r Change the screen mode oradjust the display colourto yourpreference Changing the screen mode On the Settings screen tap Display Screen mode and select a mode you want Vivid This optimises the colour...

Page 109: ...wersaving Turn on powersaving mode to extend the battery s usage time Background usage limits Limit battery usage forapps that you do not use often Batteryprotection Set to stop charging when the batt...

Page 110: ...the Settings screen tap Wallpaperand style Themes Applyvarious themes to the device to change the visual elements of the Home screen locked screen and icons On the Settings screen tap Themes Home scre...

Page 111: ...n when roaming Widgets Change the settings of the items displayed when you tap the clock on the locked screen About Lock screen Check out the Lock screen version and legal information Some features ma...

Page 112: ...t The brightness of the Always On Display may change automatically depending on the lighting conditions Opening notifications on the Always On Display When you receive message missed call orapp notifi...

Page 113: ...eck the version of yourdevice s software and check forupdates Biometrics Change the settings forbiometric data Referto Face recognition and Fingerprint recognition formore information Auto Blocker Kee...

Page 114: ...which are not secure all of yourbiometric data will be deleted Precautions forusing face recognition Before using the face recognition to unlock yourdevice keep the following precautions in mind Yourd...

Page 115: ...e screenwithyourface You can unlock the screen with yourface instead of using a pattern PIN orpassword 1 On the Settings screen tap Securityand privacy Biometrics Face recognition 2 Unlock the screen...

Page 116: ...the on screen fingerprint sensor such as screen protectors sold by Samsung If you use yourfingerprint as a screen lock method yourfingerprint cannot be used to unlock the screen forthe first time afte...

Page 117: ...e screen protectororthe touch screen on the fingerprint recognition sensorarea is not scratched ordamaged by objects such as coins keys pens and necklaces Ensure that the fingerprint recognition senso...

Page 118: ...fingerprint Changing the fingerprint recognition icon setting Set the device to show orhide the fingerprint recognition icon when you tap the screen while the screen is turned off 1 On the Settings sc...

Page 119: ...ap Securityand privacy More securitysettings Secure Folder 2 Follow the on screen instructions to complete the setup When a pop up window asking whetheryou want to reset the Secure Folderlock type wit...

Page 120: ...tent mayvary depending on the content type Moving content from Secure Folder Move content from Secure Folderto the corresponding app in the default storage The following actions are an example of movi...

Page 121: ...der to turn off the feature If you cannot find Secure Folder on the quick settings panel tap Edit and drag the button overto add it If you want to show the Secure Folderagain open Settings tap Securit...

Page 122: ...s Samsung Pass Follow the on screen instructions to complete the setup Verifying the Samsung account password You can use yourregistered biometric data to verifyyouridentity instead of entering yourSa...

Page 123: ...word 1 On the app orwebsite you are using create a passkey The method forcreating a passkey may differdepending on the app orwebsite 2 When a pop up window asking whetheryou want to save the passkey a...

Page 124: ...sonal information automatically You can use Samsung Pass to enteryourpersonal information such as youraddress or payment card information on apps that support autofill 1 On the Samsung Pass main scree...

Page 125: ...tings screen tap Safetyand emergency Medical info Enteryourmedical information Emergencycontacts Add youremergency contacts EmergencySOS Set the device to make an emergency call to the preset number w...

Page 126: ...a and settings safe on your device You can back up yoursensitive information You must sign in to yourGoogle Account to back up data Smart Switch Open Smart Switch and transferdata from yourprevious de...

Page 127: ...Samsung Cloud on the Settings screen tap Accounts and backup Restore data and then select a device you want Restoring data You can restore yourbackup data from Samsung Cloud to yourdevice 1 On the Set...

Page 128: ...e information Motions and gestures Turn on the motion feature and configure settings Referto Motions and gestures formore information One handed mode Turn on one handed operation mode foryourconvenien...

Page 129: ...en orthe locked screen Alertwhen phone picked up Set the device to alert you if you have missed calls or new messages when you pick up the device This feature may not work if the screen is turned on o...

Page 130: ...during video calls Background Change orblurthe background during video calls Face Apply beauty effects to the face Colourtone Adjust the screen s colourtone and brightness Auto framing Turn the auto...

Page 131: ...be installed The second app s icon will be displayed with Second app The Dual Messengerfeature may not be available depending on the app Some features of the app may be limited forthe second app Unins...

Page 132: ...Driving monitor Turn on the driving monitorto monitorthe amount of the time you use yourdevice while driving Walking monitor Turn on the walking monitorto monitorthe amount of the time you use yourdev...

Page 133: ...ete orUninstall The actual available capacity of the internal storage is less than the specified capacity because the operating system and default apps occupy part of the storage The available capacit...

Page 134: ...creen tap Device care Software update Update yourdevice s software through the firmware over the air FOTA service You can also schedule software updates Diagnostics Test yourdevice using Samsung Membe...

Page 135: ...ischarged the time and date is reset Samsung Keyboard settings Change the settings forthe Samsung Keyboard Keyboard list and default Select a keyboard to use by default and change the keyboard setting...

Page 136: ...onfigure various settings to improve accessibility to the device On the Settings screen tap Accessibility Recommended foryou Check the accessibility features you are currently using and check otherrec...

Page 137: ...re update If emergency software updates are released foryourdevice s security and to block new types of security threats theywill be installed automaticallywithout your agreement Securityupdates infor...

Page 138: ...ation such as the SIM card status Wi Fi MAC address and serial number Legal information Access legal information related to the device such as safety information and the open source licence Software i...

Page 139: ...es caused by edited registry settings ormodified operating system software Attempting to customise the operating system may cause the device orapps to work improperly Software sound sources wallpapers...

Page 140: ...ss switch to turn it on Depending on the region ormodel some devices are required to receive approval from the Federal Communications Commission FCC If yourdevice is approved by the FCC you can check...

Page 141: ...e they are compatible with the device before purchase Use Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warr...

Page 142: ...not expose the device to watermoving with force A sudden rise in the water pressure may exceed the guaranteed level of waterresistance In places such as a sauna orsteam room the water resistant perfor...

Page 143: ...If the lowerpart of the device overheats it could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not plac...

Page 144: ...g the Mobile Hotspot and Tethering feature When using the device in areas with weak signals orno reception When charging the batterywith a damaged USB cable When the device s multipurpose jack is dama...

Page 145: ...e reaches a certain temperature a warning message will appearto prevent device failure skin irritation and damage and battery leakage Running apps will be closed and all calling and otherfeatures will...

Page 146: ...o not expose yourdevice to direct sunlight forextended periods Do not use orstore yourdevice forextended periods in very hot areas such as inside a carin the summertime Do not place the device in any...

Page 147: ...SIM card You can turn off this feature by using the Lock SIM card menu PUK YourSIM orUSIM card is blocked usually as a result of entering yourPIN incorrectly several times You must enterthe PUK suppli...

Page 148: ...amsung Service Centre oran authorised service centre Yourdevice freezes orencounters a fatal problem Try the following solutions If the problem is still not resolved contact a Samsung Service Centre o...

Page 149: ...ssing the Volume button ormove to anotherarea A cellularnetwork orthe internet is often disconnected oraudio qualityis poor Ensure that you are not blocking the device s internal antenna When you are...

Page 150: ...ips contact a Samsung Service Centre oran authorised service centre Picture qualityis poorerthan the preview The quality of yourpictures mayvary depending on the surroundings and the photography techn...

Page 151: ...the maximum Bluetooth range 10 m On yourphone open Settings tap Connections and then tap the Bluetooth switch to turn it on again On yourphone open Settings tap General management Reset ResetWi Fi an...

Page 152: ...ry manufacturing feature and some minorrocking orvibration of parts may occur Overtime friction between parts may cause this gap to expand slightly There is not enough space in the device s storage De...

Page 153: ...storage and retrieval system Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co Ltd Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi W...

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