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Appendix

212

A connection is not established when you connect the device to a 

computer

•  

Ensure that the USB cable you are using is compatible with your device.

•  

Ensure that you have the proper driver installed and updated on your computer.

•  

If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher 
installed on your computer.

Your device cannot find your current location

GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi 
or a mobile network to find your current location in these situations.

Data stored in the device has been lost

Always make backup copies of all important data stored in the device. Otherwise, you cannot 
restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in 
the device.

A small gap appears around the outside of the device case

•  

This gap is a necessary manufacturing feature and some minor rocking or vibration of 
parts may occur.

•  

Over time, friction between parts may cause this gap to expand slightly.

There is not enough space in the device’s storage

Delete unnecessary data, such as cache, using the device care feature or manually delete 
unused apps or files to free up storage space.

Summary of Contents for SM-A305FN/DS

Page 1: ...www samsung com USER MANUAL English 01 2019 Rev 1 0 SM A305F SM A305F DS SM A305FN DS SM A305GN SM A305GN DS SM A505F SM A505F DS SM A505FN DS SM A505GN SM A505GN DS...

Page 2: ...52 Entering text Apps and features 55 Installing or uninstalling apps 57 Bixby Galaxy A50 models only 67 BixbyVision 70 Bixby Home 73 Reminder 77 Phone 82 Contacts 86 Messages 89 Internet 91 Email 92...

Page 3: ...68 Data saver 169 SIM card manager dual SIM models 169 Mobile Hotspot andTethering 171 More connection settings 174 Sounds and vibration 174 Dolby Atmos surround sound 175 Separate app sound 175 Notif...

Page 4: ...registry settings or modified operating system software Attempting to customise the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other...

Page 5: ...ghosting It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods and turn off the touchscreen when not using the device You can set the touchscreen to turn...

Page 6: ...formance and is in the device s normal range of operation If the battery becomes too hot the charger may stop charging Do the following when the device heats up Disconnect the charger from the device...

Page 7: ...recording videos for extended periods When streaming videos while using the maximum brightness setting When connecting to aTV While multitasking or when running many apps in the background When using...

Page 8: ...ntinues to overheat contact a Samsung Service Centre Device limitations when the device overheats When the device heats up the features and performance may be limited or the device may turn off to coo...

Page 9: ...ery cold or very hot temperatures Do not expose your device to direct sunlight for extended periods Do not use or store your device for extended periods in very hot areas such as inside a car in the s...

Page 10: ...es and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase...

Page 11: ...Basics 11 Device layout Galaxy A30 models Front camera Speaker Power key Touchscreen Volume key Proximity Light sensor Multipurpose jack USBType C...

Page 12: ...Basics 12 SIM card Memory card tray Flash Rear camera Dual GPS antenna NFC antenna Speaker Microphone Earphone jack Main antenna MST antenna Fingerprint recognition sensor...

Page 13: ...Basics 13 Galaxy A50 models Front camera Speaker Power key Fingerprint recognition sensor Touchscreen Volume key Proximity Light sensor Multipurpose jack USBType C...

Page 14: ...r ears Be careful not to expose the camera lens to a strong light source such as direct sunlight If the camera lens is exposed to a strong light source such as direct sunlight the camera image sensor...

Page 15: ...approved screen protector is recommended Unapproved screen protectors may cause the sensors to malfunction Do not cover the proximity light sensor area with screen accessories such as a screen protec...

Page 16: ...n Recents button When you turn on the screen the soft buttons will appear at the bottom of the screen The soft buttons are set to the Recents button Home button and Back button by default Refer to Nav...

Page 17: ...ice Any damage caused by misuse is not covered by the warranty Use only USBType C cable supplied with the device The device may be damaged if you use Micro USB cable To save energy unplug the charger...

Page 18: ...ns When the battery power is low the battery icon appears empty If the battery is completely discharged the device cannot be turned on immediately when the charger is connected Allow a depleted batter...

Page 19: ...reen If the fast charging feature is not activated launch the Settings app tap Device care Battery Settings and then tap the Fast cable charging switch to activate it You cannot use the built in fast...

Page 20: ...Basics 20 Some LTE services may not be available depending on the service provider For more information about service availability contact your service provider Single SIM models...

Page 21: ...Basics 21 Dual SIM models...

Page 22: ...tray with the gold coloured contacts facing downwards Place the primary SIM or USIM card on the tray 1 1 and the secondary SIM or USIM card on the tray 2 2 1 2 Tray 2 Tray 1 4 Gently press the SIM or...

Page 23: ...Basics 23 Correct card installation Single SIM models microSD card Nano SIM card Dual SIM models microSD card Nano SIM card 2 Nano SIM card 1 Use only a nano SIM card...

Page 24: ...ard manager Select a SIM or USIM card and tap the switch to activate it Customising SIM or USIM cards Launch the Settings app tap Connections SIM card manager and then select a SIM or USIM card to acc...

Page 25: ...or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a differ...

Page 26: ...the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull out the tray gently from the tray slot When you remove the tray from th...

Page 27: ...lot If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering y...

Page 28: ...amsung is not responsible for losses including loss of data resulting from the misuse of external storage devices Formatting the memory card A memory card formatted on a computer may not be compatible...

Page 29: ...s and hold the Power key and then tap Power off Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted such as aeroplanes and hosp...

Page 30: ...aining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions Deactivating emergency mode To deactivate emergency mode tap Turn off Emerg...

Page 31: ...nitial setup 6 Follow the on screen instructions to proceed the initial setup 7 Set a screen lock method to protect your device You can protect your personal information by preventing others from acce...

Page 32: ...re Create your Samsung account with your email address To check the list of services that can be used with your Samsung account visit account samsung com For more information on Samsung accounts launc...

Page 33: ...required information If a pop up window about using biometric data appears tap Register You can verify your Samsung account password via your biometric data such as fingerprints Refer to Samsung Pass...

Page 34: ...eature may not be supported on some devices or computers Limitations apply Visit www samsung com smartswitch for details Samsung takes copyright seriously Only transfer content that you own or have th...

Page 35: ...from Galaxy Apps or Play Store Your device will recognise the previous device and a list of data you can transfer will appear 5 Select an item to bring and tap TRANSFER 6 Follow the on screen instruct...

Page 36: ...ice tap Send data Wireless 5 On the previous device select an item to transfer and tap SEND 6 On your device tap RECEIVE 7 Follow the on screen instructions to transfer data from your previous device...

Page 37: ...puter using a program provided by the device s manufacturer Then skip to the fifth step 3 Connect your previous device to the computer using the device s USB cable 4 On the computer follow the on scre...

Page 38: ...ly excessive pressure to it with your fingertips It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doing so may result in afterimages screen burn in or...

Page 39: ...p and hold an item and drag it to the target position Double tapping Double tap the screen Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart o...

Page 40: ...ents button Home button and Back button by default The functions of the buttons can change according to the app currently being used or usage environment Back button Home button Recents button Button...

Page 41: ...creen tap the Gesture hints switch to deactivate it Setting the navigation bar Launch the Settings app tap Display Navigation bar and then select an option Navigation type Set the device to hide or di...

Page 42: ...It displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps The screen may appear differently depending on the region or service provider...

Page 43: ...Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home sc...

Page 44: ...reen in landscape mode Moving items Tap and hold an item and then drag it to a new location To move the item to another panel drag it to the side of the screen To add a shortcut to an app on the Home...

Page 45: ...d apps will be created Tap Enter folder name and enter a folder name Adding more apps Tap Add apps on the folder Tick the apps to add and tap Add You can also add an app by dragging it to the folder M...

Page 46: ...Tap on the panel Wallpapers Change the wallpaper settings for the Home screen and the locked screen Themes Change the device s theme Visual elements of interface such as colours icons and wallpapers w...

Page 47: ...le below are most common The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Some indicator icons appear only when you op...

Page 48: ...ing the Power key turns off the screen and locks it Also the screen turns off and automatically locks if the device is not used for a specified period To unlock the screen swipe in any direction when...

Page 49: ...rprints to unlock the screen Refer to Fingerprint recognition for more information You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a r...

Page 50: ...anel drag the status bar downwards To close the notification panel swipe upwards on the screen You can use the following functions on the notification panel View the notification details and perform v...

Page 51: ...n features Swipe downwards on the notification panel to view more buttons To change feature settings tap the text under each button To view more detailed settings tap and hold a button To rearrange bu...

Page 52: ...upported languages Break to the next line Delete a preceding character Enter symbols Enter uppercase For all caps tap it twice Additional keyboard functions Enter a space View more keyboard functions...

Page 53: ...enter a character tap the corresponding key repeatedly until the desired character appears Additional keyboard functions Predict words based on your input and show word suggestions To return to the ke...

Page 54: ...s when browsing webpages 1 Tap and hold over a word that you want to look up If the word you want to look up is not selected drag or to select the desired text 2 Tap Dictionary on the options list If...

Page 55: ...pps tap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select a...

Page 56: ...device When you open an app a pop up window may appear and request access to certain features or information Tap Allow on the pop up window to grant permissions to the app To view your app permission...

Page 57: ...ust register and sign in to your Samsung account Bixby is only available in some languages and certain features may not be available depending on your region Starting Bixby When you launch Bixby for t...

Page 58: ...ur voice If you set the voice wake up feature you can start a conversation with Bixby by saying Hi Bixby 7 Tap and set whether to use the Power key to start a conversation with Bixby 8 Tap to complete...

Page 59: ...launch the Bixby app tap Settings Wake Bixby with Power key and then tap the switch to activate it Alternatively launch the Settings app tap Advanced features Wake Bixby with Power key and then tap t...

Page 60: ...ternatively say Hi Bixby and when the device emits a sound say what you want For example while pressing and holding the Power key say How s the weather today The weather information will appear on the...

Page 61: ...Bixby Register your voice so that Bixby will respond to your voice when you say Hi Bixby 1 Launch the Bixby app and tap Settings Voice wake up 2 Tap the Wake with Hi Bixby switch to activate it 3 Foll...

Page 62: ...For example while pressing and holding the Power key say Call mom and then release your finger from the Power key Bixby will now make a call to the contact saved as mom Viewing more ways to use Bixby...

Page 63: ...up and then tap the Use when phone speaker playing switch to activate it Checking what Bixby understood You can check how Bixby understood what you said If Bixby understood your intention differently...

Page 64: ...ap Quick commands 2 Tap Quick command word or phrase and enter a quick command name 3 Tap Add a command and select a method you want Select a command Select one from the commands list Say a command Sa...

Page 65: ...oice is not heard clearly via the built in microphone due to noisy environments Press and hold the Call button on earphones or a Bluetooth headset to launch Bixby and say your request to the microphon...

Page 66: ...option is available only if you are using headphones or Bluetooth audio or start a conversation by saying Hi Bixby Voice wake up Set Bixby to wake up when it hears you say Hi Bixby You can also change...

Page 67: ...yVision features Search for locations Experience the AR feature Extract or translate text Search for images To use this feature the device must be connected to aWi Fi or mobile network To use some Bix...

Page 68: ...ng for similar images Search for images similar to the recognised object online You can view various images with properties similar to the object such as colour or shape For example if you want to kno...

Page 69: ...language tap the language settings panel at the top of the screen Searching for places and deals Search for information about nearby places by recognising your current location You can also view the e...

Page 70: ...you want Makeup Try various makeup products on your face in real time and search for the products information You can find various colours and styles that suit to you Styling Try on pairs of virtual s...

Page 71: ...y Home you can view the content that is frequently updated as cards Swipe upwards or downwards to view the cards For example on the way to the office in the morning you can view your day s schedule an...

Page 72: ...Home screen tap Cards and tap the switches next to items to add or delete them If an app is not installed on the device you must install it to use it On the Bixby Home screen tap Cards and then downlo...

Page 73: ...aWi Fi or mobile network To fully use this feature you must register and sign in to your Samsung account To use location reminders the GPS feature must be activated Starting Reminder You can start Rem...

Page 74: ...a single memo or webpage address and view it later For example create a reminder to alert you to Water the flowers when I get home 1 Launch the Reminder app 2 Tap Write a reminder or and enter Water t...

Page 75: ...wers when I get home Bixby will save what you said as a reminder Checking reminder notifications At the preset time or location a notification pop up window will appear Tap Complete or Snooze Viewing...

Page 76: ...t you do not need to be reminded of as complete On the reminders list select a reminder and tap Complete Alternatively drag the reminder to the left Restoring reminders Restore reminders that have bee...

Page 77: ...and video calls Making calls 1 Launch the Phone app and tap Keypad 2 Enter a phone number 3 Tap to make a voice call or tap to make a video call Preview the phone number Delete a preceding character A...

Page 78: ...dial tap Keypad or Contacts Speed dial numbers select a speed dial number and then add a phone number To make a call tap and hold a speed dial number on the keypad For speed dial numbers 10 and up tap...

Page 79: ...ll is missed the icon appears on the status bar Open the notification panel to view the list of missed calls Alternatively launch the Phone app and tap Recents to view missed calls Blocking phone numb...

Page 80: ...l Bluetooth Switch to a Bluetooth headset if it is connected to the device Speaker Activate or deactivate the speakerphone When using the speakerphone keep the device away from your ears Mute Turn off...

Page 81: ...nd tap Recents 2 Tap a caller s image and tap Add or tap a phone number and tap Add to Contacts 3 Tap Add to contacts to create a new contact or tap Update existing to add the number to an existing co...

Page 82: ...ing a new contact 1 Launch the Contacts app and tap 2 Select a storage location and tap Select 3 Enter contact information Select a storage location Add an image Open more information fields Enter con...

Page 83: ...ontacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Accounts and backup Accounts and select the account to sync with 2 Tap Sync account a...

Page 84: ...the profile sharing feature The profile sharing feature may not be available depending on the region or service provider The profile sharing feature is only available for contacts who have activated...

Page 85: ...embers at the same time Launch the Contacts app tap Groups select a group and then tap Send message Merging duplicate contacts When you import contacts from other storages or sync contacts with other...

Page 86: ...you are roaming 1 Launch the Messages app and tap 2 Add recipients and enter a message To record and send a voice message tap and hold say your message and then release your finger The recording icon...

Page 87: ...ion To reply to the message tap Enter message enter a message and then tap To adjust the font size spread two fingers apart or pinch on the screen Blocking unwanted messages Block messages from specif...

Page 88: ...er You can set an alert at an interval to let you know that you have unchecked notifications If this feature is not activated launch the Settings app tap Accessibility Advanced settings Notification r...

Page 89: ...launch the Internet app 2 Tap the address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen To switch between tabs quick...

Page 90: ...e In secret mode the device will change the colour of the toolbars In secret mode you cannot use some features such as screen capture Changing security settings You can change your password or the loc...

Page 91: ...e email account you can set one as the default account Tap Set default account Sending emails 1 Tap to compose an email 2 Add recipients and enter a subject line and text 3 Tap to send the mail Readin...

Page 92: ...you may violate other people s privacy Launching Camera Use the following methods to launch Camera Launch the Camera app Press the Power key twice quickly On the locked screen drag outside the circle...

Page 93: ...ke a photo Preview thumbnail Shooting modes Current mode Scene optimiser button Select a lens Switch between the front and rear cameras Options for current shooting mode AR Emoji To adjust the brightn...

Page 94: ...ortion may occur in wide angle photos or videos and does not indicate device performance problems The maximum recording time may reduce when you record video at high resolution Selecting a lens for sh...

Page 95: ...the video quality may diminish to prevent your device from overheating The 2x optical zoom may not work in low light environments Editing the shooting modes list You can edit the shooting modes list o...

Page 96: ...otos you taken The Take burst shot and Create GIF features are available only in some shooting modes Using the focus and exposure features Locking the focus AF and exposure AE You can lock the focus o...

Page 97: ...just the colour settings automatically after recognising a subject or scene such as people food or night scene On the shooting modes list tap Photo When the camera recognises the subject or scene the...

Page 98: ...the composition and the recommended composition appears on the preview screen 3 Adjust the position and angle of the camera to fit the composition When the ideal composition is achieved the guide wil...

Page 99: ...a video indoors with insufficient or poor lighting some of the following situations may occur The screen may appear dark due to the small amount of light The screen may flicker in certain lighting con...

Page 100: ...uper slow motion videos 1 On the shooting modes list tap Super Slow mo View information Start recording a video Camera settings Super Slow mo 2 Tap The device will capture the moment in super slow mot...

Page 101: ...playing a video tap Editing super slow motion videos On the playback screen you can edit the video and save it as a different file or share it To crop out a desired section of the video drag the star...

Page 102: ...subject Use this feature in a place that has sufficient light The background blur may not be applied properly in the following conditions The device or the subject is moving The subject is thin or tr...

Page 103: ...he background effect for a photo taken with the Live focus feature 1 Select a photo taken with the Live focus feature and tap Change background effect 2 Adjust the intensity of the background effect b...

Page 104: ...ing modes list tap Photo To take self portraits with the front camera swipe upwards or downwards or tap to switch to the front camera Applying beauty effects You can select a filter effect and also mo...

Page 105: ...o will be set as a slow motion section and the video will start playing Up to two slow motion sections will be created based on the video To edit the slow motion section drag to the left or right Slow...

Page 106: ...to life colour range You can set the colour temperature Select an ISO value This controls camera light sensitivity Low values are for stationary or brightly lit objects Higher values are for fast movi...

Page 107: ...de Take photos of food with more vibrant colours 1 On the shooting modes list tap Food 2 Tap the screen and drag the circular frame over the area to highlight The area outside the circular frame will...

Page 108: ...shot Spot uses the light in a concentrated centre area of the shot to calculate the exposure of the shot Matrix averages the entire scene In Food mode focus on a subject inside the circular frame and...

Page 109: ...Front video size Select a resolution for videos you want to take with the front camera Using a higher resolution will result in higher quality videos but they will take up more memory Advanced recordi...

Page 110: ...w available shooting modes or edit the shooting modes list Shooting methods Select a shooting method for taking a photo or recording a video Storage location Select the memory location for storage Thi...

Page 111: ...tional options Delete the image Share the image with others Modify the image BixbyVision Add the image to favourites You can create a movie animated GIF or collage from multiple images On the list tap...

Page 112: ...en Rewind or fast forward by dragging the bar Create an animated GIF Access additional options Rotate the screen Skip to the next video Tap and hold to fast forward Pause and resume playback Change sc...

Page 113: ...o created content such as a story or a GIF the content will also be displayed While viewing an image or on the video preview screen drag upwards on the screen File details will appear You can also vie...

Page 114: ...Gallery app and tap Albums 2 Tap Hide or unhide albums 3 Tap an album switch to hide Viewing stories When you capture or save images and videos the device will read their date and location tags sort t...

Page 115: ...red albums on devices signed in to their Samsung account such as smartphones TVs or refrigerators To use this feature your phone number must be verified To use this feature you must register and sign...

Page 116: ...n Samsung Cloud You can view images and videos saved in Samsung Cloud in your Gallery app and from other devices Launch the Gallery app tap Settings and then tap the Sync with Samsung Cloud switch to...

Page 117: ...e photos and record videos using My Emojis character Emojis or stickers You can customise My Emoji s features such as the face shape or hairstyle and decorate My Emoji with various accessories You can...

Page 118: ...s gender and age range and tap Next 4 Decorate a My Emoji and tap Next 5 Tap Done The My Emoji and My Emoji stickers are now created You can view My Emoji stickers on the My Emoji home screen Refer t...

Page 119: ...ji on the My Emoji home screen after downloading various items from ARWorld You can also add My Emoji stickers Available options may vary depending on the region or service provider My Emoji home scre...

Page 120: ...ch as clothes or accessories from ARWorld On the My Emoji home screen tap Store and download the items you want You can view the downloaded items on the My Emoji editing screen My Emoji stickers Creat...

Page 121: ...ill be added and you can use it during a conversation via messages or on a social network Creating your own stickers Create My Emoji stickers how you want 1 On the My Emoji home screen tap Stickers Ma...

Page 122: ...ing My Emoji stickers in the Messages app 1 While composing a message in the Messages app tap on the Samsung keyboard 2 Tap the My Emoji icon 3 Select one of the My Emoji stickers The My Emoji sticker...

Page 123: ...i 2 Select a My Emoji you want to use My Emoji 3 Select the mode you want to use Basic My Emoji mimics your expressions Mask My Emoji s face appears over your face so it looks like you are wearing a m...

Page 124: ...ects that follow your face 1 Launch the Camera app and tap AR Emoji 2 Select a character Emoji or tap Stickers and select a sticker you want to use Character Emoji Stickers 3 Tap to take a photo or sw...

Page 125: ...lighting conditions If the sensor at the top of the device is covered for a certain period the Always On Display will turn off Setting how to display the Always On Display You can select how to displ...

Page 126: ...een is locked you must unlock it to view notifications Controlling music playback on the Always On Display You can control music playback on the Always On Display 1 Launch the Settings app tap Lock sc...

Page 127: ...the Settings app Lock screen Clock style Always On Display 2 Drag the types list to the left and select the type with an image on it 3 Tap and select an image To insert an animated GIF tap GIF and sel...

Page 128: ...un multiple apps at the same time in the pop up view Some apps may not support this feature Split screen view Pop up view Split screen view 1 Tap the Recents button to open the list of recently used a...

Page 129: ...ot on the list of recently used apps tap the Home button or Back button and select an app Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows Wh...

Page 130: ...e to the left or right tap an app s icon and then tap Open in pop up view The app screen will appear in the pop up view Minimise the window Close the app Maximise the window Adjust the transparency le...

Page 131: ...safe environment for children when they use the device Starting Kids Home When starting Kids Home for the first time or after performing a data reset follow the on screen instructions to complete the...

Page 132: ...al control feature or closing Kids Home Using Kids Home Open the notification panel swipe downwards on the notification panel and then tap Kids Home to activate it The Kids Home screen will appear Acc...

Page 133: ...y Kids Home and add them Closing Kids Home To close Kids Home tap the Back button or tap Close Kids Home and then enter your PIN Samsung Pay Introduction Register frequently used cards to Samsung Pay...

Page 134: ...tting up Samsung Pay When running this app for the first time or restart it after performing a data reset follow the on screen instructions to complete the initial setup 1 Launch the Samsung Pay app 2...

Page 135: ...ures 135 Making payments 1 Tap and hold a card image at the bottom of the screen and drag it upwards Alternatively launch the Samsung Pay app 2 On the cards list swipe to the left or right and select...

Page 136: ...used mobile wallets and UPI Unified Payments Interface bank accounts to Samsung Pay mini a mobile payment service to make payments quickly and securely Launch the Samsung Pay mini app This app may not...

Page 137: ...y users community or view the latest Galaxy news and tips Samsung Members can help you solve any problems you might encounter while using your device Additional options Send feedback This app s availa...

Page 138: ...Samsung Notes app and tap 2 Select an input method from the toolbar at the top of the screen and compose a note Enter text using the keyboard Write or draw with pens Paint with brushes Insert an imag...

Page 139: ...d tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details Select a calendar to save the event to Enter the location Add a note Set an al...

Page 140: ...it For the Samsung account tap Sync settings and tap the Calendar switch to activate it To add accounts to sync with launch the Calendar app and tap Add new account Then select an account to sync wit...

Page 141: ...ta reset follow the on screen instructions to complete the setup Some features may not be available depending on the region To add items to the Samsung Health home screen tap Manage items and then sel...

Page 142: ...a brief delay while the steps tracker monitors your steps and then displays your step count You may also experience a brief delay before the pop up window indicates that your goal has been reached If...

Page 143: ...tion may be stored until the completion of such purposes You can delete personal data stored by Samsung Health by using the Erase personal data option in the Settings menu To delete any data you have...

Page 144: ...Turn the FM radio on or off Add the current radio station to the favourites list Search for an available radio station Fine tune the frequency View the list of favourite stations Enter radio station f...

Page 145: ...text and distinguish between sound sources Making voice recordings 1 Open the Samsung folder and launch the Voice Recorder app 2 Tap to start recording Speak into the microphone Tap to pause recording...

Page 146: ...current time in many cities around the world time an event or set a specific duration Alarm Launch the Clock app and tap Alarm Setting alarms Tap in the alarms list set an alarm time select the days...

Page 147: ...select a city from the map and then tap Add To use the time zone converter tap Time zone converter Deleting clocks Tap and hold a clock tick clocks to delete and then tap Delete Stopwatch 1 Launch the...

Page 148: ...tap the duration input field 3 Tap Dismiss when the timer goes off Calculator Perform simple or complex calculations Launch the Calculator app Tap to display the scientific calculator To see the calc...

Page 149: ...from Play Store and Galaxy Apps into one place for easy access You can set the device to game mode to play games more easily View your gameplay information Downloaded apps Open games with or without...

Page 150: ...Add apps Removing a game from Game Launcher Tap and hold a game and tap Remove from Game Launcher Changing the performance mode You can change the game performance mode Launch the Game Launcher app t...

Page 151: ...some features during games Hide the buttons on the navigation bar Lock the touchscreen while the game is being played Capture screenshots Available options may vary depending on the game Setting how t...

Page 152: ...products Register smart refrigerators washers air conditioners air purifiers TVs and Internet ofThings IoT products on your smartphone and view their status or control them from your smartphone s scre...

Page 153: ...ailable features may differ depending on the connected device Connected devices own errors or defects are not covered by the Samsung warranty When errors or defects occur on the connected devices cont...

Page 154: ...on the list tap under ADD DEVICE MANUALLY and select a device type Or tap Search and enter the device or model name 4 Follow the on screen instructions to register devices Viewing and controlling con...

Page 155: ...e To set a location tap Geolocation to select a location on the map and tap DONE 3 Tap SAVE Your location will be added To add devices to the location tap ADD DEVICE and follow the on screen instructi...

Page 156: ...DD AUTOMATION 2 Select the location to run the automation 3 Set the activation conditions for this automation 4 Tap ADD next to Then and set actions to perform 5 Tap SAVE Receiving notifications You c...

Page 157: ...feature is not activated launch the Settings app tap Advanced features and then tap the Direct share switch to activate it Using additional features Share large files Share large files Upload files to...

Page 158: ...information and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search the world map and view location information for various places aroun...

Page 159: ...ch or create videos and share them with others Photos Search for manage and edit all your photos and videos from various sources in one place Google Search quickly for items on the Internet or your de...

Page 160: ...files with other Bluetooth enabled devices Refer to Bluetooth for more information Phone visibility Allow other devices to find your device to share content with you When this feature is activated you...

Page 161: ...hes your specified limit You can also activate the data saver feature to prevent some apps running in the background from sending or receiving data Refer to Data saver for more information SIM card ma...

Page 162: ...ssword To prevent the device connecting to the network automatically select it from the list of networks and tap Forget If you cannot connect to aWi Fi network properly restart your device sWi Fi feat...

Page 163: ...Fi Direct and select a device to transfer the image to 3 Accept theWi Fi Direct connection request on the other device If the devices are already connected the image will be sent to the other device...

Page 164: ...example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other...

Page 165: ...select a device to transfer the image to If your device has paired with the device before tap the device name without confirming the auto generated passkey If the device you want to pair with is not i...

Page 166: ...a Handle the device carefully to avoid damaging the NFC antenna Reading information from NFC tags Use the NFC feature to send images or contacts to other devices and read product information from NFC...

Page 167: ...ice to the NFC card reader To set the default payment app open the Settings screen and tap Connections NFC and payment Tap and pay PAYMENT and then select an app The payment services list may not incl...

Page 168: ...r data usage by preventing some apps running in the background from sending or receiving data On the Settings screen tap Connections Data usage Data saver and tap the switch to activate it When the da...

Page 169: ...om the other SIM or USIM card during a call When this feature is enabled you may incur additional charges for call forwarding depending on the region or service provider Mobile Hotspot andTethering Us...

Page 170: ...rd for the mobile hotspot tap Configure Mobile Hotspot and select the level of security Then enter a password and tap Save 3 On the other device s screen search for and select your device from theWi F...

Page 171: ...nload booster for more information VPN Set up virtual networks VPNs on your device to connect to a school or company s private network Private DNS Use the reliable domain name system DNS for a school...

Page 172: ...While viewing content such as images or documents access the options list tap Print All printers and then select a printer Printing methods may vary depending on the content type MirrorLink You can di...

Page 173: ...multaneously A strongerWi Fi signal will provide a faster download speed On the Settings screen tap Connections More connection settings Download booster This feature may not be supported by some devi...

Page 174: ...e to adjust the media volume level when you press theVolume key System sounds and vibration Set the device to sound or vibrate for actions such as turning the screen on or off or controlling the touch...

Page 175: ...button 3 Select a device for playing the selected app s media sound Notifications Options Change the notification settings On the Settings screen tap Notifications App icon badges Change the settings...

Page 176: ...ur brightness adjustments and apply them automatically in similar lighting conditions Blue light filter Activate the blue light filter and change the filter settings Refer to Blue light filter for mor...

Page 177: ...Touch sensitivity Increase the touch sensitivity of the screen for use with screen protectors Screensaver Set the device to launch a screensaver when the device is charging Refer to Screensaver for m...

Page 178: ...ng videos AMOLED photo This is suitable for viewing images Basic This is set as default and is suitable for general use You can adjust the display colour only in Adaptive display mode Adaptive display...

Page 179: ...aver when the screen turns off automatically The screensaver will be displayed when the device is charging 1 On the Settings screen tap Display Screensaver and tap the switch to activate it 2 Select a...

Page 180: ...screen tap Lock screen The available options may vary depending on the screen lock method selected Screen lock type Change the screen lock method Smart Lock Set the device to unlock itself when trust...

Page 181: ...ice to unlock itself and remain unlocked when trusted locations or devices are detected For example if you have set your home as a trusted location when you get home your device will detect the locati...

Page 182: ...move them Find My Mobile Activate or deactivate the Find My Mobile feature Access the Find My Mobile website findmymobile samsung com to track and control your lost or stolen device You can also allow...

Page 183: ...ng on the device To use the device you must unlock the screen using the pattern PIN or password you set when registering the face Be careful not to forget your pattern PIN or password If you change th...

Page 184: ...on screen instructions and tap Continue 4 Select whether you are wearing glasses or not and tap Continue 5 Hold the device with the screen facing towards you and look at the screen 6 Position your fa...

Page 185: ...our face instead of using a pattern PIN or password 1 On the Settings screen tap Biometrics and security Face recognition 2 Unlock the screen using the preset screen lock method 3 Tap the Face unlock...

Page 186: ...int as a screen lock method your fingerprint cannot be used to unlock the screen for the first time after turning on the device To use the device you must unlock the screen using the pattern PIN or pa...

Page 187: ...ing the fingerprint recognition sensor Ensure that the fingerprint recognition sensor and your fingers are clean and dry If you bend your finger or use a fingertip the device may not recognise your fi...

Page 188: ...ger on the fingerprint recognition sensor After the device detects your finger lift it up and place it on the fingerprint recognition sensor again Galaxy A50 models Place your finger on the fingerprin...

Page 189: ...your Samsung account websites or apps more easily and securely via your biometric data such as fingerprints rather than entering your login information Also Samsung Pass allows you to enter the person...

Page 190: ...cked Secure Folder is a separate secured storage area The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods such as USB orWi Fi Direct Attempting to customise...

Page 191: ...on colour of Secure Folder tap Customise icon When you launch the Secure Folder app you must unlock the app using your preset lock method If you forget your Secure Folder unlock code you can reset it...

Page 192: ...l be deleted from the original folder and moved to Secure Folder To copy items tap Copy The method for moving content may vary depending on the content type Moving content from Secure Folder Move cont...

Page 193: ...Google accounts or other accounts to sync with the apps in Secure Folder 1 Launch the Secure Folder app and tap Settings Accounts Add account 2 Select an account service 3 Follow the on screen instru...

Page 194: ...and tap Settings Backup and restore 2 Tap Restore 3 Tap to select a device to restore the data 4 Select the data types you want to restore and tap Restore now Backed up data will be restored to your d...

Page 195: ...r sensitive information and access it later You must sign in to your Google or Samsung account to back up or restore data Samsung Cloud Manage the content that you want to store securely in Samsung Cl...

Page 196: ...nt 2 Launch the Settings app select the backup option and back up your data If your device supports Samsung Cloud launch the Settings app tap Accounts and backup Samsung Cloud Back up this phone tick...

Page 197: ...our device such as images videos and events with Samsung Cloud and access it from other devices 1 On your new device launch the Settings app and tap Accounts and backup Samsung Cloud 2 Tap Settings Sy...

Page 198: ...on on the screen This feature is only available in apps that support the Multi window feature Direct share Set the device to display the people you contacted on the sharing options panel to allow you...

Page 199: ...ifications from the second app the notifications will be displayed with to distinguish them from the first app s notifications Second app The Dual Messenger feature may not be available depending on t...

Page 200: ...e helps you manage your mobile data usage Battery Storage Ultra data saving Security Memory Using the quick optimisation feature On the Settings screen tap Device care Fix now or Optimise now The quic...

Page 201: ...tween the device s performance and battery usage Medium power saving Activate power saving mode to extend the battery s usage time Maximum power saving In maximum power saving mode the device decrease...

Page 202: ...the Specification section for your device on the Samsung website Managing the memory To delete residual files such as cache tap CLEAN NOW To delete files or uninstall apps that you do not use any more...

Page 203: ...s On the Settings screen tap Device care Ultra data saving and then tap the switch to activate it Activate the Samsung Max data compression feature to compress Internet data when using the mobile netw...

Page 204: ...set all your settings or only network settings or accessibility settings You can also set the device to restart at a preset time for device optimisation Adding device languages You can add languages t...

Page 205: ...ervices View accessibility services installed on the device Software update Update your device s software via the firmware over the air FOTA service You can also schedule software updates On the Setti...

Page 206: ...ap Edit Status View various device information such as the SIM card status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information...

Page 207: ...or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you...

Page 208: ...hed or damaged visit a Samsung Service Centre Your device freezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarti...

Page 209: ...nnected Sound echoes during a call Adjust the volume by pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you...

Page 210: ...horter over time Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launch...

Page 211: ...y not work properly Your device supports multimedia files that are authorised by your network service provider or providers of additional services Some content circulated on the Internet such as ringt...

Page 212: ...to find your current location in these situations Data stored in the device has been lost Always make backup copies of all important data stored in the device Otherwise you cannot restore data if it...

Page 213: ...tom of the screen Bixby does not respond Restart your device to clear any temporary software bugs Ensure that your device software is updated to the latest version If you are still having trouble with...

Page 214: ...he battery contact an authorised service centre To obtain battery removal instructions please visit www samsung com global ecodesign_energy For your safety you must not attempt to remove the battery I...

Page 215: ...all tested frequency bands Although the SAR is determined at the highest certified power level the actual SAR level of the phone while operating can be well below the maximum value This is because th...

Page 216: ...the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on...

Page 217: ...he prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc wor...

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