Samsung SM-A215W User Manual Download

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www.samsung.com/ca

USER MANUAL

English (CA). 07/2020. Rev.1.0

SM-A215W

Summary of Contents for SM-A215W

Page 1: ...www samsung com ca USER MANUAL English CA 07 2020 Rev 1 0 SM A215W ...

Page 2: ...n panel 38 Entering text Apps and features 40 Installing or uninstalling apps 42 Phone 46 Contacts 50 Messages 53 Internet 55 Camera 66 Gallery 72 Multi window 75 Samsung Members 75 Samsung Notes 76 Calendar 77 My Files 77 Clock 79 Calculator 80 Game Launcher 81 Bixby Home 83 Sharing content 85 Samsung Global Goals 85 Google apps Settings 87 Introduction 87 Connections 88 Wi Fi 90 Bluetooth 91 NFC...

Page 3: ... Font size and style 101 Screensaver 101 Wallpaper 101 Themes 102 Lock screen 102 Smart Lock 103 Biometrics and security 104 Face recognition 106 Fingerprint recognition 109 Privacy 110 Location 110 Accounts and backup 111 Samsung Cloud 112 Google 113 Advanced features 114 Motions and gestures 114 Dual Messenger 115 DigitalWellbeing and parental controls 116 DigitalWellbeing 117 Device care 117 Op...

Page 4: ...ce or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data services such as messaging uploading and downloading ...

Page 5: ...tivate it Due to the nature of the product displaying fixed graphics for extended periods may result in afterimages screen burn in or ghosting It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods and turn off the touchscreen when not using the device You can set the touchscreen to turn off automatically when you are not using it Launch the Settings app...

Page 6: ...ould be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging or fast charging feature is only available on supported models When the device heats up during use When ...

Page 7: ...ht When using the mobile hotspot and tethering feature When using the device in areas with weak signals or no reception When charging the battery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the lates...

Page 8: ...the device will turn off Do not use the device until the device s temperature drops below the specified level If the second warning message appears during an emergency call the call will not be disconnected by a forced shut down Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution to avoid shortening the battery s lifespan dam...

Page 9: ...nces and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject to ...

Page 10: ...peaker Volume key Touchscreen Multipurpose jack USB Type C Side key Power SIM card Memory card tray Proximity Light sensor Rear camera Quadruple Main antenna Microphone Fingerprint recognition sensor Earphone jack Speaker NFC antenna Flash GPS antenna ...

Page 11: ... foreign materials with a sharp object the device may be damaged and its appearance may be affected Connectivity problems and battery drain may occur in the following situations If you attach metallic stickers on the antenna area of the device If you attach a device cover made with metallic material to the device If you cover the device s antenna area with your hands or other objects while using c...

Page 12: ...and hold to launch the app or feature you set Volume key Press to adjust the device volume Soft buttons Back button Home button Recents button When you turn on the screen the soft buttons will appear at the bottom of the screen The soft buttons are set to the Recents button Home button and Back button by default Refer to Navigation bar soft buttons for more information ...

Page 13: ...ty Use only USBType C cable supplied with the device The device may be damaged if you use Micro USB cable To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible while charging 1 Connect the US...

Page 14: ...drain quickly To avoid losing power during a data transfer always use these apps after fully charging the battery Using a power source other than the charger such as a computer may result in a slower charging speed due to a lower electric current The device can be used while it is charging but it may take longer to fully charge the battery If the device receives an unstable power supply while char...

Page 15: ...annot use the built in fast charging feature when you charge the battery using a standard battery charger If the device heats up or the ambient air temperature rises the charging speed may decrease automatically This is a normal operating condition to prevent damage to the device SIM or USIM card nano SIM card Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telep...

Page 16: ...rd on the tray with the gold coloured contacts facing downwards 4 Gently press the SIM or USIM card into the tray to secure it If the card is not fixed firmly into the tray the SIM card may fall out of the tray 5 Insert the tray back into the tray slot If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray int...

Page 17: ...orrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device will ask to reformat the card or will not recognize the card To use the memory card you must format it If your device cannot format or recognize the memory card contact the memo...

Page 18: ...o the tray slot If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering your device Removing the memory card Before removing the memory card first unmount it for safe removal Launch the Settings app and tap Device care Storage Advanced SD card Unmount Do not re...

Page 19: ...he device on and off Follow all posted warnings and directions from authorized personnel in areas where the use of wireless devices is restricted such as airplanes and hospitals Turning the device on Press and hold the Side key for a few seconds to turn on the device When you turn on your device for the first time or perform a data reset follow the on screen instructions to set up your device Turn...

Page 20: ... Alternatively open the notification panel and tap Emergency mode To deactivate emergency mode tap Turn off Emergency mode The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions Initial setup When you turn on your device for the first time or perform a data reset follow the on screen instruc...

Page 21: ... account 3 Follow the on screen instructions to complete creating your account Signing in to your Samsung account If you already have a Samsung account sign in to your Samsung account You can also sign in using your Google account 1 Launch the Settings app and tap Accounts and backup Accounts Add account Samsung account Alternatively launch the Settings app and tap 2 Enter your Samsung account ID ...

Page 22: ...itch to transfer data from your previous device to your new device Launch the Settings app and tap Accounts and backup Smart Switch This feature may not be supported on some devices or computers Limitations apply Visit www samsung com smartswitch for details Samsung takes copyright seriously Only transfer content that you own or have the right to transfer Transferring data using a USB cable You ca...

Page 23: ...e transferring files Doing so may cause data loss or device damage A USB connector may be needed depending on the previous device Transferring data increases the battery power consumption of your device Ensure that your device is sufficiently charged before transferring data If the battery power is low data transfer may be interrupted Transferring data wirelessly Transfer data from your previous d...

Page 24: ...Transferring backup data from a computer Back up data from your previous device to a computer and import the data to your device You must download the Smart Switch computer version app from www samsung com smartswitch 1 On the computer visit www samsung com smartswitch to download Smart Switch 2 On the computer launch Smart Switch If your previous device is not a Samsung device back up data to a c...

Page 25: ...h your fingertips It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doing so may result in afterimages screen burn in or ghosting The device may not recognize touch input close to the edges of the screen which are outside of the touch input area It is recommended to use fingers when you use the touchscreen Tapping Tap the screen Tapping and holding ...

Page 26: ...uttons will appear on the navigation bar at the bottom of the screen The soft buttons are set to the Recents button Home button and Back button by default The functions of the buttons can change according to the app currently being used or usage environment Button Function Recents Tap to open the list of recent apps Home Tap to return to the Home screen Tap and hold to launch the Google Assistant ...

Page 27: ...pear where the soft buttons are located To use the soft buttons drag the gesture hint of the desired button upwards Swipe from the sides and bottom Swipe up from the bottom of the screen to move to the Home screen Swipe up and hold to view the list of recent apps Swipe inward from either side of the screen to return to the previous screen Swipe inward from one of the bottom corners to launch the G...

Page 28: ...l of the device s features It displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps The screen may appear different depending on the region or service provider A widget Navigation bar soft buttons Favourite apps Screen indicator ...

Page 29: ...ps screen Alternatively tap the Home button or the Back button Home screen Apps screen Finder If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area tap Home screen settings and then tap the Apps button switch to activate it The Apps button will be added at the bottom of the Home screen Apps button ...

Page 30: ...nter a keyword Apps and content on your device will be searched If you tap on the keyboard you can search for more content Displaying the screen in landscape mode On the Home screen tap and hold an empty area tap Home screen settings and then tap the Rotate to landscape mode switch to activate it Rotate the device until it is horizontal to view the screen in landscape mode ...

Page 31: ...olders Create folders and gather similar apps to quickly access and launch apps On the Home screen or the Apps screen tap and hold an app and then drag it over another app A new folder containing the selected apps will be created Tap Folder name and enter a folder name Adding more apps Tap on the folder Tick the apps to add and tap Done You can also add an app by dragging it to the folder Moving a...

Page 32: ...Tap on the panel Wallpapers Change the wallpaper settings for the Home screen and the locked screen Themes Change the device s theme Visual elements of the interface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Tap and hold a widget ...

Page 33: ...ed in the table below are most common The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Some indicator icons appear only when you open the notification panel The indicator icons may appear differently depending on the service provider or model Icon Meaning No signal Signal strength Roaming outside of normal service ar...

Page 34: ...ry charging Battery power level Lock screen Pressing the Side key turns off the screen and locks it Also the screen turns off and automatically locks if the device is not used for a specified period To unlock the screen swipe in any direction when the screen turns on If the screen is off press the Side key to turn on the screen Alternatively double tap the screen Locked screen ...

Page 35: ...ne Do not set a screen lock method Face Register your face to unlock the screen Refer to Face recognition for more information Fingerprints Register your fingerprints to unlock the screen Refer to Fingerprint recognition for more information You can set your device to perform a factory data reset if the unlock code is entered incorrectly several times in a row and the attempt limit is reached Laun...

Page 36: ...w the cropped area in Gallery Share the screenshot with others If the options are not visible on the captured screen launch the Settings app tap Advanced features Screenshots and then tap the Screenshot toolbar switch to activate it Notification panel When you receive new notifications such as messages or missed calls indicator icons appear on the status bar To see more information about the icons...

Page 37: ...tting buttons Using quick setting buttons Tap quick setting buttons to activate certain features Swipe downwards on the notification panel to view more buttons Access additional options Adjust the brightness of the display Finder To change feature settings tap the text under each button To view more detailed settings tap and hold a button To rearrange buttons tap Button order tap and hold a button...

Page 38: ...next line Delete a preceding character Enter symbols Enter uppercase For all caps tap it twice Additional keyboard functions Enter a space View more keyboard functions Changing the input language Tap Languages and types Manage input languages and select the languages to use When you select two or more languages you can switch between the input languages by swiping to the left or right on the space...

Page 39: ... until the desired character appears Additional keyboard functions Some features may not be available depending on the region or service provider Enter emoticons Enter stickers You can also enter your emoji stickers that look like you Attach animated GIFs Enter text by voice Change the keyboard settings Search for content and enter it Translate text and enter it Open the text editing panel Change ...

Page 40: ...s tap Install To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it To download free apps tap...

Page 41: ... Setting app permissions For some apps to operate properly they may need permission to access or use information on your device To view your app permission settings launch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permissions To view or change app permission settings by permission category launch the Settings app and tap ...

Page 42: ...character Access additional options Search for a contact Add the number to the contacts list Making calls from call logs or contacts list Launch the Phone app tap Recents or Contacts and then swipe to the right on a contact or a phone number to make a call If this feature is deactivated launch the Settings app tap Advanced features Motions and gestures and then tap the Swipe to call or send messag...

Page 43: ...ap 2 and then tap and hold 3 Making calls from the locked screen On the locked screen drag outside the circle Making an international call 1 Launch the Phone app and tap Keypad 2 Tap and hold 0 until the sign appears 3 Enter the country code area code and phone number and then tap Receiving calls Answering a call When a call comes in drag outside the large circle Rejecting a call When a call comes...

Page 44: ...Add phone number enter a phone number and then tap When blocked numbers try to contact you you will not receive notifications The calls will be logged in the call log You can also block incoming calls from people who do not show their caller ID Tap the Block unknown callers switch to activate the feature Options during calls During a voice call The following actions are available Access additional...

Page 45: ...ra so that the other party cannot see you Switch Switch between the front and rear cameras End the current call Mute Turn off the microphone so that the other party cannot hear you Speaker Activate or deactivate the speakerphone When using the speakerphone keep the device away from your ears Adding a phone number to Contacts Adding a phone number to Contacts from the keypad 1 Launch the Phone app ...

Page 46: ...to a phone number You can add tags to numbers without saving them to Contacts This allows you to view the caller s information when they call without having them listed in Contacts 1 Launch the Phone app and tap Recents 2 Tap a phone number 3 Tap Add note enter a tag and then tap Add When a call comes from that number the tag will show under the number Contacts Introduction Create new contacts or ...

Page 47: ...e types of information you can save may vary 4 Tap Save Importing contacts Add contacts by importing them from other storages to your device 1 Launch the Contacts app and tap Manage contacts Import or export contacts Import 2 Select a storage location to import contacts from 3 TickVCF files or contacts to import and tap Done 4 Select a storage location to save contacts to and tap Import ...

Page 48: ... it Searching for contacts Launch the Contacts app Use one of the following search methods Scroll up or down the contacts list Drag a finger along the index at the right side of the contacts list to scroll through it quickly Tap at the top of the contacts list and enter search criteria Tap the contact Then take one of the following actions Add to favourite contacts Make a voice call Compose a mess...

Page 49: ...ers at the same time Launch the Contacts app tap Groups select a group and then tap Send message Merging duplicate contacts When you import contacts from other storage locations or sync contacts with other accounts your contacts list may include duplicate contacts Merge duplicate contacts into one to streamline your contacts list 1 Launch the Contacts app and tap Manage contacts Merge contacts 2 T...

Page 50: ... are roaming 1 Launch the Messages app and tap 2 Add recipients and enter a message To record and send a voice message tap and hold say your message and then release your finger The recording icon appears only while the message input field is empty Enter recipients Enter a message Enter stickers Attach files Recipient Send the message 3 Tap to send the message ...

Page 51: ...age tap the message input field enter a message and then tap To adjust the font size spread two fingers apart or pinch on the screen Blocking unwanted messages Block messages from specific numbers added to your block list 1 Launch the Messages app and tap Settings Block numbers and messages Block numbers 2 Tap Conversations and select a contact or a phone number Or tap Contacts select contacts and...

Page 52: ... set an alert at an interval to let you know that you have unchecked notifications If this feature is not activated launch the Settings app tap Accessibility Advanced settings Notification reminders and then tap the switch to activate it Deleting messages 1 Launch the Messages app and tap Conversations 2 On the messages list select a contact or a phone number 3 Tap and hold a message then tap Dele...

Page 53: ... 2 Tap the address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen To switch between tabs quickly swipe to the left or right on the address field Bookmark the current webpage Open the homepage Move between pages Access additional options Refresh the current webpage Open the browser s tab manager View your bookmarks ...

Page 54: ...o use a password for secret mode In secret mode the device will change the colour of the toolbars In secret mode you cannot use some features such as screen capture Changing security settings You can change your password or the lock method Tap Settings Privacy and security Secret mode settings Change password To use your registered biometric data as a lock method along with the password tap an opt...

Page 55: ...le Some methods may not be available depending on the region or service provider Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turned off while the screen lock method is set If photos you take appear blurry clean the camera lens and try again Taking photos 1 Tap the image on the preview screen where the camera should focus Spread...

Page 56: ...ew screen may vary depending on the shooting mode and which camera is being used The camera automatically shuts off when unused Make sure that the lens is not damaged or contaminated Otherwise the device may not work properly in some modes that require high resolutions Your device s camera features a wide angle lens Minor distortion may occur in wide angle photos or videos and does not indicate de...

Page 57: ... ratio for photos Select an aspect ratio for videos Apply a filter effect or beauty effects Select a metering method This determines how light values are calculated Centre weighted uses the light in the centre portion of the shot to calculate the exposure of the shot Spot uses the light in a concentrated centre area of the shot to calculate the exposure of the shot Matrix averages the entire scene...

Page 58: ...tures 58 Changing shooting modes To change the shooting mode drag the shooting modes list to the left or right or swipe to the left or right on the preview screen Select a shooting mode you want Shooting modes list ...

Page 59: ...oto or record a video This feature is only available in some shooting modes Ultra wide The Ultra wide camera lets you take wide angle photos or record wide angle videos Use this feature to take landscape photos Wide angle The wide angle camera lets you take basic photos or record normal videos Ultra wide Wide angle ...

Page 60: ...wide angle shot of the landscape or people tap 4 Tap to take a photo Applying filter and beauty effects You can select a filter effect and modify facial features such as your skin tone or face shape before taking a photo 1 On the preview screen tap 2 Select a filter effect or beauty effects and take a photo Locking the focus AF and exposure AE You can lock the focus or exposure on a selected area ...

Page 61: ...e Capture photos while manually adjusting various shooting options such as exposure value and ISO value On the shooting modes list tap MORE PRO Select options and customize the settings and then tap to take a photo Available options Select an ISO value This controls camera light sensitivity Low values are for stationary or brightly lit objects Higher values are for fast moving or poorly lit object...

Page 62: ...o lock Panorama mode Using panorama mode take a series of photos and then stitch them together to create a wide scene To get the best shots using panorama mode follow these tips Move the camera slowly in one direction Keep the image within the frame on the camera s viewfinder If the preview image is out of the guide frame or you do not move the device the device will automatically stop taking phot...

Page 63: ...to take a photo Live focus mode The camera allows you to take photos where the background is blurred and the subject stands out clearly Use this feature in a place that has sufficient light The background blur may not be applied properly in the following conditions The device or the subject is moving The subject is thin or transparent The subject has a similar colour to the background The subject ...

Page 64: ...kers to your photos On the shooting modes list tap MORE STICKERS Customizing camera settings On the preview screen tap Some options may not be available depending on the shooting mode Intelligent features Scan QR code Enable or disable the QR code reader Pictures Hold Shutter button to Select an action to perform when you tap and hold the camera button HDR Take photos with rich colours and reprodu...

Page 65: ...sition when selecting subjects Location tags Attach a GPS location tag to the photo GPS signal strength may decrease in locations where the signal is obstructed such as between buildings or in low lying areas or in poor weather conditions Your location may appear on your photos when you upload them to the Internet To avoid this deactivate the location tag setting Shooting methods Select additional...

Page 66: ...our device You can also manage images and videos by album or create stories Using Gallery Launch the Gallery app Videos View the videos saved in your device Favourites View your favourite photos and videos Recent View recent photos and videos Suggested View recommended content ...

Page 67: ...d by category such as types or locations To search for images by entering keywords tap the search field Viewing images 1 Launch the Gallery app and tap Pictures 2 Select an image Access additional options Delete the image Share the image with others Modify the image Add the image to favourites ...

Page 68: ...e Gallery app and tap Pictures 2 Select an image 3 Double tap or spread two fingers apart on the area you want to save and tap The cropped area will be saved as a file Saved image thumbnail Viewing videos 1 Launch the Gallery app and tap Pictures 2 Select a video to play ...

Page 69: ...k Change the screen ratio Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume To rewind or fast forward swipe to the left or right on the playback screen Viewing albums You can view your images and videos sorted by folders or albums Launch the Gallery app tap Albums...

Page 70: ...les will be deleted from the original folder and moved to the album To copy the files tap Copy Deleting albums 1 Launch the Gallery app and tap Albums 2 Tap and hold an album to delete and tap Delete Creating album groups You can add groups and sort albums 1 Launch the Gallery app and tap Albums 2 Tap Create group 3 Enter a title for the group and tap Create 4 Select the group tap Add albums tick ...

Page 71: ...tap Story album Edit tick images or videos to remove and then tap Remove from story Deleting stories 1 Launch the Gallery app and tap Stories 2 Tap and hold a story to delete and tap Delete Deleting images or videos 1 Launch the Gallery app 2 Select an image or a video to delete To delete multiple files tap and hold a file to delete on the list and tick more files to delete 3 Tap or Delete Using t...

Page 72: ...i window Introduction Multi window lets you run two apps at the same time in split screen view You can also run multiple apps at the same time in pop up view Some apps may not support this feature Split screen view Pop up view ...

Page 73: ...n the upper window 3 On the lower window swipe left or right to select another app to launch To launch apps not on the list of recently used apps tap the Home button or Back button and select an app Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows When you drag the bar between the app windows to the top or bottom edge of the screen the win...

Page 74: ...e to the left or right tap an app s icon and then tap Open in pop up view The app screen will appear in the pop up view Minimize the window Close the app Maximize the window Adjust the transparency level Moving pop up windows To move a pop up window tap the window s toolbar and drag it to a new location ...

Page 75: ...sung account Refer to Samsung account for more information Samsung Notes Create notes by entering text from the keyboard or by handwriting or drawing on the screen You can also insert images or voice recordings into your notes Creating notes 1 Launch the Samsung Notes app and tap 2 Select an input method from the toolbar at the top of the screen and compose a note Enter text using the keyboard Wri...

Page 76: ...ts or tasks in it tap the date and tap 2 Enter event details Select a calendar to save the event to Enter the location Add a note Set an alarm Enter a title Set the duration Add more details Change the event s colour 3 Tap Save to save the event Creating reminders You can create tasks as reminders and receive notifications at the preset time or location for each reminder Launch the Calendar app an...

Page 77: ... tap Add new account Then select an account to sync with and sign in When an account is added a blue circle is displayed next to the account name My Files Access and manage various files stored in the device Launch the My Files app View files that are stored in each storage To check for unnecessary data and free up the device s storage tap Analyze storage To search for files or folders tap Clock I...

Page 78: ...ooze to repeat the alarm after a specified length of time Deleting alarms Tap and hold an alarm tick alarms to delete and then tap Delete World Clock Launch the Clock app and tap World Clock Creating clocks Tap enter a city name or select a city from the map and then tap Add To use the time zone converter tap Time zone converter Deleting clocks Tap and hold a clock tick clocks to delete and then t...

Page 79: ...duration tap the duration input field 3 Tap Dismiss when the timer goes off Calculator Perform simple or complex calculations Launch the Calculator app View the calculation history To clear the history tap Clear history To close the calculation history panel tap Use the unit conversion tool You can convert various values such as area length or temperature into other units Display the scientific ca...

Page 80: ... additional options Downloaded apps Library panel Using Game Launcher 1 Launch the Game Launcher app 2 Drag the Library panel upwards and tap a game Games downloaded from Play Store and Galaxy Store will be automatically shown on the Game Launcher screen If you cannot see your games drag the Library panel upwards and tap Add apps Removing a game from Game Launcher Drag the Library panel upwards ta...

Page 81: ... must sign in to your Samsung account Opening Bixby Home 1 On the Home screen swipe to the right The Bixby Home screen will appear When launching this feature for the first time or after performing a data reset follow the on screen instructions to complete the setup 2 Swipe upwards or downwards to view recommended content Upcoming reminder Access additional options Recommended content 3 To close B...

Page 82: ... Unpin To stop displaying a card on the list drag the card to the right and tap Don t show again To hide a card from the list drag the card to the right and tap Hide for now Selecting apps to show as cards Add or delete apps to show as cards on the Bixby Home screen On the Bixby Home screen tap Cards select an app and then tap the switches next to items to add or delete them Customizing the Bixby ...

Page 83: ...the Gallery app and select an image 2 Tap and select a sharing method such as message or email When you have a communication or sharing history the people you contacted will appear on the sharing options panel To directly share content with them via the corresponding app select a person s icon If the feature is not activated launch the Settings app tap Advanced features and then tap the Direct sha...

Page 84: ...wnwards and then tap Quick Share to activate it 3 Tap and select a device to receive the image 4 Accept the file transfer request on the other device Setting who can find your device Set who is allowed to find and send content to your device 1 Open the notification panel swipe downwards and then tap Quick Share to activate it 2 Tap and hold Quick Share The Quick Share settings screen will appear 3...

Page 85: ...ere established by the United Nations General Assembly in 2015 consist of goals that aim to create a sustainable society These goals have the power to end poverty fight inequality and stop climate change With Samsung Global Goals learn more about the global goals and join the movement for a better future Google apps Google provides entertainment social network and business apps You may require a G...

Page 86: ...iew the music collections stored on your device and play them Play Movies Purchase or rent videos such as movies andTV programs from Play Store Drive Store your content on the cloud access it from anywhere and share it with others YouTube Watch or create videos and share them with others Photos Search for manage and edit all your photos and videos from various sources in one place Google Search qu...

Page 87: ...a or media files with other Bluetooth enabled devices Refer to Bluetooth for more information NFC and payment Set the device to allow you to read near field communication NFC tags that contain information about products You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps Refer to NFC and payment for more information Flight...

Page 88: ...d Tethering for more information More connection settings Customize settings to control other features Refer to More connection settings for more information Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Connecting to aWi Fi network 1 On the Settings screen tap Connections Wi Fi and tap the switch to activate it 2 Select a network fro...

Page 89: ...est Sending and receiving data You can share data such as contacts or media files with other devices The following actions are an example of sending an image to another device 1 Launch the Gallery app and select an image 2 Tap Wi Fi Direct and select a device to receive the image 3 Accept theWi Fi Direct connection request on the other device If the devices are already connected the image will be ...

Page 90: ...for example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want to ...

Page 91: ...oth devices 1 On the Settings screen tap Connections Bluetooth The device displays the paired devices in the list 2 Tap next to the device name to unpair 3 Tap Unpair NFC and payment Your device allows you to read near field communication NFC tags that contain information about products You can also use this feature to make payments and buy tickets for transportation or events after downloading th...

Page 92: ...yments you must register for a mobile payment service To register or get more information about a service contact your service provider 1 On the Settings screen tap Connections and tap the NFC and payment switch to activate it 2 Touch the NFC antenna area on the back of your device to the NFC card reader To set the default payment app open the Settings screen and tap Connections NFC and payment Ta...

Page 93: ...s NFC antenna 4 When Touch to beam appears on the screen tap your device s screen to send the item If both devices try to send data simultaneously the file transfer may fail Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data On the Settings screen tap Connections Data usage Data saver and tap the switch to activate it When the data sa...

Page 94: ...ice as a mobile hotspot to share the device s mobile data connection with other devices when the network connection is not available Connections can be made viaWi Fi or USB On the Settings screen tap Connections Mobile Hotspot andTethering You may incur additional charges when using this feature Mobile Hotspot Use the mobile hotspot to share the device s mobile data connection with computers or ot...

Page 95: ...he Internet Auto Hotspot You can share your device s mobile data connection with other devices signed in to your Samsung account without entering a password Tap the Auto Hotspot switch to activate it More connection settings Customize settings to control other connection features On the Settings screen tap Connections More connection settings Nearby device scanning Set the device to scan for nearb...

Page 96: ...nections More connection settings Printing Download plugin 2 Search for a printer plug in in Play Store 3 Select a printer plug in and install it 4 Select the installed printer plug in The device will automatically search for printers that are connected to the sameWi Fi network as your device 5 Select a printer to add To add printers manually tap Add printer Printing content While viewing content ...

Page 97: ...volume level Vibration pattern Select a vibration pattern System sound Set the device to sound or vibrate for actions such as controlling the touchscreen Sound quality and effects Set the device s sound quality and effects Refer to Dolby Atmos surround sound for more information Dolby Atmos surround sound Select a surround sound mode optimized for various types of audio such as movies music and vo...

Page 98: ...her to show the remaining battery percentage on the status bar Do not disturb Set the device to mute all sounds except for allowed exceptions Recently sent View the apps that received recent notifications and change the notification settings To customize notification settings for more apps tap See all All and select an app from the apps list App icon badges You can set the device to display a numb...

Page 99: ...n zoom setting Full screen apps Select apps to use with the full screen aspect ratio You can also set the device to hide the front camera from the screen Screen timeout Set the length of time the device waits before turning off the display s when idle Home screen Configure settings for the Home screen such as the screen grid or layout Navigation bar Change the navigation bar settings Refer to Navi...

Page 100: ...ctivate it 2 To set the schedule to apply dark mode to the screen tap Dark mode settings tap the Turn on as scheduled switch to activate it and then select an option Sunset to sunrise Set the device to turn on dark mode at night and turn it off in the morning based on your current location Custom schedule Set a specific time to turn on and off dark mode Font size and style Change the font size and...

Page 101: ...lect albums for displaying images 4 When you are finished tap the Back button To preview the selected option tap Preview When you tap the screen while your screensaver is displayed the screen will turn on Wallpaper Change the wallpaper settings for the Home screen and the locked screen On the Settings screen tap Wallpaper Themes Apply various themes to the device to change the visual elements of t...

Page 102: ... screen when roaming FaceWidgets Change the settings of the items displayed on the locked screen Contact information Set the device to show contact information such as your email address on the locked screen Notifications Set how to show notifications on the locked screen Shortcuts Select apps to display shortcuts to them on the locked screen About Lock screen View the Lock screen version and lega...

Page 103: ... Set the device to check for harmful apps and behaviour and warn about potential harm and remove them Find My Mobile Activate or deactivate the Find My Mobile feature Access the Find My Mobile website findmymobile samsung com to track and control your lost or stolen device Security update View the version of your device s software and check for updates Google Play system update View the Google Pla...

Page 104: ...for using face recognition Before using the face recognition to unlock your device keep the following precautions in mind Your device could be unlocked by someone or something that looks like your image Face recognition is less secure than Pattern PIN or Password For better face recognition Consider the following when using face recognition Consider the conditions when registering such as wearing ...

Page 105: ...e data You can delete face data that you have registered 1 On the Settings screen tap Biometrics and security Face recognition 2 Unlock the screen using the preset screen lock method 3 Tap Remove face data Remove Once the registered face is deleted all the related features will also be deactivated Unlocking the screen with your face You can unlock the screen with your face instead of using a patte...

Page 106: ...nhance the security of your device The likelihood of the fingerprint sensor confusing two different fingerprints is very low However in rare cases where separate fingerprints are very similar the sensor may recognize them as identical If you use your fingerprint as a screen lock method your fingerprint cannot be used to unlock the screen for the first time after turning on the device To use the de...

Page 107: ...tive films stickers or other accessories may decrease the fingerprint recognition rate If the fingerprint recognition sensor is initially covered with a protective film remove it before using the fingerprint recognition sensor Ensure that the fingerprint recognition sensor area at the bottom centre of the screen and your fingers are clean and dry If you bend your finger or use a fingertip the devi...

Page 108: ... finished registering your fingerprints tap Done Checking registered fingerprints You can check whether your fingerprint is registered by placing your finger on the fingerprint recognition sensor 1 On the Settings screen tap Biometrics and security Fingerprints 2 Unlock the screen using the preset screen lock method 3 Tap Check added fingerprints 4 Place your finger on the fingerprint recognition ...

Page 109: ...activate it 4 On the locked screen place your finger on the fingerprint recognition sensor and scan your fingerprint Privacy Change the settings for privacy On the Settings screen tap Privacy Permission manager View the list of features and apps that have permission to use them You can also edit the permission settings Send diagnostic data Set the device to automatically send the device s diagnost...

Page 110: ... Smart Switch On the Settings screen tap Accounts and backup Accounts Add your Samsung and Google accounts or other accounts to sync with Backup and restore Keep your personal information app data and settings safe on your device You can back up your sensitive information and access it later You must sign in to your Google or Samsung account to back up or restore data Samsung Cloud Manage the cont...

Page 111: ...ync data saved in your device with Samsung Cloud and access it from other devices 1 On the Settings screen tap Accounts and backup Samsung Cloud 2 Tap Settings Sync and auto backup settings Sync 3 Tap the switches next to the items you want to sync with You can check the saved data or change the settings by tapping Gallery Other synced data or Samsung Cloud Drive When you connect your Samsung acco...

Page 112: ...amsung Cloud Back up this phone To view the backup data for other devices in your Samsung Cloud on the Settings screen tap Accounts and backup Samsung Cloud Restore data and then select a device you want Restoring data You can restore your backup data from Samsung Cloud to your device 1 On the Settings screen tap Accounts and backup Samsung Cloud 2 Tap Restore data and select a device you want 3 T...

Page 113: ...tings for screenshots Direct share Set the device to display the people you contacted on the sharing options panel to allow you to share content directly Reduce animations Set the device to reduce the screen effects of certain actions such as opening or closing apps Motions and gestures Activate the motion feature and configure settings Refer to Motions and gestures for more information One handed...

Page 114: ...nsor This feature is not available when the sensor is detecting your fingerprint Swipe to call or send messages Set the device to make a call or send a message when you swipe to the right or left on a contact or a phone number in the Phone or Contacts app Dual Messenger Install a second copy of a messenger app and use two separate accounts for the same app 1 On the Settings screen tap Advanced fea...

Page 115: ...also be deleted DigitalWellbeing and parental controls Options View the history of your device usage and use features to prevent your device from interfering with your life You can also set up parental controls for your children and manage their digital use On the Settings screen tap DigitalWellbeing and parental controls DigitalWellbeing View the daily usage history of your device Refer to Digita...

Page 116: ...u can set goals for how long to use your device and how many times to unlock it a day 1 On the Settings screen tap DigitalWellbeing and parental controls 2 Tap Screen time goal or Unlock goal under Your goals set a goal and then tap Set Setting timers for apps You can limit the daily usage time for each app by setting a timer When you reach the limit the app will be deactivated and you cannot use ...

Page 117: ... On the Settings screen tap DigitalWellbeing and parental controls Wind Down 2 To set the schedule to activate wind down mode tap Turn on as scheduled tap the switch to activate it and then set the days and time Device care Introduction The device care feature provides an overview of the status of your device s battery storage memory and system security You can also automatically optimize the devi...

Page 118: ...ect a power mode that suits your device usage purposes Tap Power mode and select an option Optimized Optimized for a balance between the device s performance and battery usage Medium power saving Activate power saving mode to extend the battery s usage time Maximum power saving In maximum power saving mode the device decreases battery consumption by activating dark mode and limiting the apps and f...

Page 119: ...g system and default apps occupy part of the space The available capacity may change when you update the device You can view the available capacity of the internal storage in the Specification section for your device on the Samsung website Managing the storage To delete files or uninstall apps that you do not use any more select a category Then tick items to select and tap Delete or Uninstall Memo...

Page 120: ...ding device languages for more information Date and time Access and alter the settings to control how the device displays the time and date If the battery becomes fully discharged the time and date are reset Contact us Ask questions or view frequently asked questions Reset Reset your device s settings or perform a factory data reset You can reset all your settings only network settings or accessib...

Page 121: ... device On the Settings screen tap Accessibility Screen reader ActivateVoice Assistant which provides voice feedback To view help information to learn how to use this feature tap Tutorial Visibility enhancements Customize the settings to improve accessibility for visually impaired users Hearing enhancements Customize the settings to improve accessibility for users with hearing impairment Interacti...

Page 122: ... and install updates manually Auto download overWi Fi Set the device to download updates automatically when connected to aWi Fi network Last update View information about the last software update Security updates information Security updates are provided to strengthen the security of your device and protect your personal information For security updates for your model visit security samsungmobile ...

Page 123: ...ion such as the SIM card status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source licence Software information View the device s software information such as its operating system version and firmware version Battery information View the device s battery status and information ...

Page 124: ...M or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signal...

Page 125: ...lutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Side key and theVolume Down key simultaneously for more than 7 seconds to restart it Resetting the device If the methods...

Page 126: ...nnectivity problems due to issues with the service provider s base station Move to another area and try again When using the device while moving wireless network services may be disabled due to issues with the service provider s network The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly Visit a Samsung Service Centre and have the batter...

Page 127: ...dia files If you receive error messages or multimedia files do not play when you open them on your device try the following Free some storage space by transferring files to a computer or deleting files from your device Ensure that the music file is not Digital Rights Management DRM protected If the file is DRM protected ensure that you have the appropriate licence or key to play the file Ensure th...

Page 128: ...ung Service Centre A connection is not established when you connect the device to a computer Ensure that the USB cable you are using is compatible with your device Ensure that you have the proper driver installed and updated on your computer Your device cannot find your current location GPS signals may be obstructed in some locations such as indoors Set the device to useWi Fi or a mobile network t...

Page 129: ...y dragging the status bar downwards and then drag the notification panel downwards Tap Quick panel layout and tap the Show brightness on top switch to activate it Removing the battery To remove the battery contact an authorized service centre For your safety you must not attempt to remove the battery If the battery is not properly removed it may lead to damage to the battery and device cause perso...

Page 130: ... not pull the power cord excessively when disconnecting it Doing so may cause electric shock or fire Do not bend or damage the power cord Doing so may cause electric shock or fire Do not use the device with wet hands while the device is charging Doing so may cause electric shock Do not directly connect together the charger s positive and negative terminals Doing so may cause fire or serious injury...

Page 131: ... Extreme temperatures can damage the device and reduce the charging capacity and life of your device and battery Do not directly connect together the battery s positive and negative terminals and prevent them from coming into contact with metal objects Doing so may cause the battery to malfunction Never use a damaged charger or battery Do not store your device near or in heaters microwaves hot coo...

Page 132: ...ncy signals Your device may interfere with other electronic devices Using an LTE data connection may cause interference with other devices such as audio equipment and telephones Do not use your device in a hospital on an aircraft or in automotive equipment that can be interfered with by radio frequency Avoid using your device within a 15 cm range of a pacemaker if possible as your device can inter...

Page 133: ... liquids gases or explosive materials in the same compartment as the device its parts or accessories If you notice strange smells or sounds coming from your device or the battery or if you see smoke or liquids leaking from the device or battery stop using the device immediately and take it to a Samsung Service Centre Failure to do so may result in fire or explosion Comply with all safety warnings ...

Page 134: ...h a towel and take it to a service centre This device has internal liquid indicators fitted Water damage to your device may void the manufacturer s warranty Store your device only on flat surfaces If your device falls it may be damaged The device can be used in locations with an ambient temperature of 0 C to 35 C You can store the device at an ambient temperature of 20 C to 50 C Using or storing t...

Page 135: ...o close to your eyes Seizures or blackouts can occur when you are exposed to flashing lights while watching videos or playing Flash based games for extended periods If you feel any discomfort stop using the device immediately If anyone related to you has experienced seizures or blackouts while using a similar device consult a physician before using the device If you feel discomfort such as a muscl...

Page 136: ...s Make sure the headset cable does not become entangled in your arms or on nearby objects Do not paint or put stickers on your device Paint and stickers can clog moving parts and prevent proper operation If you are allergic to paint or metal parts of the device you may experience itching eczema or swelling of the skin When this happens stop using the device and consult your physician Do not use th...

Page 137: ...e Do not disassemble modify or repair your device Any changes or modifications to your device can void your manufacturer s warranty If your device needs servicing take your device to a Samsung Service Centre Do not disassemble or puncture the battery as this can cause explosion or fire Turn off the device before removing the battery If you remove the battery with the device turned on it may cause ...

Page 138: ...and prevent leakage or misuse of sensitive information While using your device be sure to back up important data Samsung is not responsible for the loss of any data When disposing of your device back up all data and then reset your device to prevent misuse of your personal information Carefully read the permissions screen when downloading applications Be particularly cautious with applications tha...

Page 139: ...e suspicious messages or email from unknown senders Set a password and change it regularly Deactivate wireless features such as Bluetooth when not in use If the device behaves abnormally run an antivirus program to check for infection Run an antivirus program on your device before you launch newly downloaded applications and files Install antivirus programs on your computer and run them regularly ...

Page 140: ...e that interference will not occur in a particular installation if this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient relocate the receiving antenna Increase the separation between the equipment and rece...

Page 141: ...uld not be disposed of with other household waste To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office f...

Page 142: ...RTORT FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES ATTORNEY FEES EXPENSES OR ANY OTHER DAMAGES ARISING OUT OF OR IN CONNECTIONWITH ANY INFORMATION CONTAINED IN OR AS A RESULT OF THE USE OF ANY CONTENT OR SERVICE BYYOU OR ANYTHIRD PARTY EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Third party services may be terminated or interrupted at any time and Samsung makes no rep...

Page 143: ... Fi Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are trademarks of Dolby Laboratories All other trademarks and copyrights are the property of their respective owners ISED Notice This Class B digital apparatus complies with Canadian ICES 003 This device compl...

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Samsung SM-A215W, User Manual

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