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www.samsung.com/hk

USER MANUAL

English (HK). 05/2020. Rev.1.0

SM-A2070

Summary of Contents for SM-A2070

Page 1: ...www samsung com hk USER MANUAL English HK 05 2020 Rev 1 0 SM A2070 ...

Page 2: ...etup 22 Samsung account 23 Transferring data from your previous device Smart Switch 25 Understanding the screen 36 Notification panel 38 Entering text Apps and features 40 Installing or uninstalling apps 42 Finder 42 Phone 47 Contacts 52 Messages 54 Internet 56 Camera 64 Gallery 68 Multi window 70 Samsung Members 71 Samsung Notes 71 Calendar 73 Voice Recorder 74 My Files 74 Clock 76 Calculator 76 ...

Page 3: ...saver 85 Mobile data only apps 85 SIM card manager 86 Mobile Hotspot andTethering 87 More connection settings 88 Sounds and vibration 89 Dolby Atmos surround sound 89 Notifications 90 Display 90 Dark mode 91 Screensaver 91 Themes 92 Lock screen 92 Smart Lock 93 Biometrics and security 94 Face recognition 96 Fingerprint recognition 99 Accounts and backup 100 Samsung Cloud 101 Google 102 Advanced fe...

Page 4: ...ce or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data services such as messaging uploading and downloading ...

Page 5: ...eout and then select the length of time you want the device to wait before turning off the touchscreen To set the touchscreen to automatically adjust its brightness based on the surrounding environment launch the Settings app tap Display and then tap the Adaptive brightness switch to activate it Depending on the region or model some devices are required to receive approval from the Federal Communi...

Page 6: ...ing the device again If the lower part of the device overheats it could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one The fast charging feature is only available on supported models When the device heats up during use When you use features or apps that require more power or use them for extended periods your device may temporarily heat ...

Page 7: ...ht When using the mobile hotspot and tethering feature When using the device in areas with weak signals or no reception When charging the battery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the lates...

Page 8: ... the device will turn off Do not use the device until the device s temperature drops below the specified level If the second warning message appears during an emergency call the call will not be disconnected by a forced shut down Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution to avoid shortening the battery s lifespan da...

Page 9: ...es and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject t...

Page 10: ...er Power key Microphone Touchscreen Volume key Multipurpose jack USBType C Proximity sensor Light sensor SIM card Memory card tray Fingerprint recognition sensor Flash Rear camera Triple GPS antenna Earphone jack Speaker Microphone Main antenna ...

Page 11: ...s may not work If you attempt to remove the dust or foreign materials with a sharp object the device may be damaged and its appearance may be affected Connectivity problems and battery drain may occur in the following situations If you attach metallic stickers on the antenna area of the device If you attach a device cover made with metallic material to the device If you cover the device s antenna ...

Page 12: ...he screen Volume Press to adjust the device volume Soft buttons Back button Home button Recents button When you turn on the screen the soft buttons will appear at the bottom of the screen The soft buttons are set to the Recents button Home button and Back button by default Refer to Navigation bar soft buttons for more information ...

Page 13: ...ty Use only USBType C cable supplied with the device The device may be damaged if you use Micro USB cable To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible while charging 1 Connect the US...

Page 14: ... or apps that need a connection to another device the battery will drain quickly To avoid losing power during a data transfer always use these apps after fully charging the battery Using a power source other than the charger such as a computer may result in a slower charging speed due to a lower electric current The device can be used while it is charging but it may take longer to fully charge the...

Page 15: ...heats up or the ambient air temperature rises the charging speed may decrease automatically This is a normal operating condition to prevent damage to the device SIM or USIM card nano SIM card Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider You can insert two SIM or USIM cards so you can have two phone numbers or service providers for a ...

Page 16: ... on the tray with the gold coloured contacts facing downwards 4 Gently press the SIM or USIM card into the tray to secure it If the card is not fixed firmly into the tray the SIM card may leave or fall out of the tray 5 Insert the tray back into the tray slot If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the t...

Page 17: ...ings app tap Connections SIM card manager and then select a SIM or USIM card to access the following options Icon Change the icon of the SIM or USIM card Name Change the display name of the SIM or USIM card Network mode Select a network type to use with the SIM or USIM card Setting preferred SIM or USIM cards When two cards are activated you can assign voice calls messaging and data services to sp...

Page 18: ... The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device will ask to reformat the card or will not recognise the card To use the memory card you must format it If your device cannot format or recognise the memory card contact the memory card manufacturer or a Samsung Service Centre Frequent writing and erasing of...

Page 19: ... unmount it for safe removal Launch the Settings app and tap Device care Storage Advanced SD card Unmount Do not remove external storage such as a memory card or USB storage while the device is transferring or accessing information or right after transferring data Doing so can cause data to be corrupted or lost or cause damage to the external storage or device Samsung is not responsible for losses...

Page 20: ...ss and hold the Power key and theVolume Down key simultaneously for more than 7 seconds to restart it Power key Volume Down key Emergency mode You can switch the device to emergency mode to reduce battery consumption Some apps and functions will be restricted In emergency mode you can make an emergency call send your current location information to others sound an emergency alarm and more Activati...

Page 21: ... instructions to set up your device 1 Turn on the device 2 Select your preferred device language and select Select a language 3 Follow the on screen instructions to complete the setup The Home screen will appear If you do not connect to aWi Fi network you may not be able to set up some device features during the initial setup ...

Page 22: ...g account Alternatively launch the Settings app and tap 2 Tap Create account 3 Follow the on screen instructions to complete creating your account Signing in to your Samsung account If you already have a Samsung account sign in to your Samsung account 1 Launch the Settings app and tap Accounts and backup Accounts Add account Samsung account Alternatively launch the Settings app and tap 2 Enter you...

Page 23: ...d tap Accounts and backup Smart Switch This feature may not be supported on some devices or computers Limitations apply Visit www samsung com hk apps smart switch for details Samsung takes copyright seriously Only transfer content that you own or have the right to transfer Transferring data wirelessly Transfer data from your previous device to your device wirelessly viaWi Fi Direct 1 On the previo...

Page 24: ...mputer Transfer data between your device and a computer You must download the Smart Switch computer version app from www samsung com hk apps smart switch Back up data from your previous device to a computer and import the data to your device 1 On the computer visit www samsung com hk apps smart switch to download Smart Switch 2 On the computer launch Smart Switch If your previous device is not a S...

Page 25: ... your fingertips It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doing so may result in afterimages screen burn in or ghosting The device may not recognise touch inputs close to the edges of the screen which are outside of the touch input area It is recommended to use fingers when you use the touchscreen Tapping Tap the screen Tapping and holding ...

Page 26: ...uttons will appear on the navigation bar at the bottom of the screen The soft buttons are set to the Recents button Home button and Back button by default The functions of the buttons can change according to the app currently being used or usage environment Button Function Recents Tap to open the list of recent apps Home Tap to return to the Home screen Tap and hold to launch the Google Assistant ...

Page 27: ...pear where the soft buttons are located To use the soft buttons drag the gesture hint of the desired button upwards Swipe from sides and bottom Swipe up from the bottom of the screen to move to the Home screen Swipe up and hold to view the list of recent apps Swipe inward from either side of the screen to return to the previous screen Swipe inward from one of the bottom corners to launch the Googl...

Page 28: ... of the device s features It displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps The screen may appear differently depending on the region or service provider Navigation bar soft buttons Favourite apps Screen indicator A widget ...

Page 29: ... Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area tap Home screen settings and then tap the Apps button switch to activate it The Apps button will be added at the bottom of the Home screen Apps button ...

Page 30: ...view the screen in landscape mode Moving items Tap and hold an item and then drag it to a new location To move the item to another panel drag it to the side of the screen To add a shortcut to an app on the Home screen tap and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts area a...

Page 31: ... selected apps will be created Tap Folder name and enter a folder name Adding more apps Tap on the folder Tick the apps to add and tap Done You can also add an app by dragging it to the folder Moving apps from a folder Tap and hold an app to drag it to a new location Deleting a folder Tap and hold a folder and then tap Delete folder Only the folder will be deleted The folder s apps will be relocat...

Page 32: ... panels Tap on the panel Wallpapers Change the wallpaper settings for the Home screen and the locked screen Themes Change the device s theme Visual elements of interface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Tap and hold a wid...

Page 33: ...ed in the table below are most common The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Some indicator icons appear only when you open the notification panel The indicator icons may appear differently depending on the service provider or model Icon Meaning No signal Signal strength Roaming outside of normal service ar...

Page 34: ...on required Battery charging Battery power level Lock screen Pressing the Power key turns off the screen and locks it Also the screen turns off and automatically locks if the device is not used for a specified period To unlock the screen swipe in any direction when the screen turns on If the screen is off press the Power key to turn on the screen Locked screen ...

Page 35: ...our characters numbers or symbols to unlock the screen None Do not set a screen lock method Face Register your face to unlock the screen Refer to Face recognition for more information Fingerprints Register your fingerprints to unlock the screen Refer to Fingerprint recognition for more information You can set your device to perform a factory data reset if you enter the unlock code incorrectly seve...

Page 36: ...cation panel and view the details To open the notification panel drag the status bar downwards To close the notification panel swipe upwards on the screen You can use the following functions on the notification panel View the notification details and perform various actions Clear all notifications Launch Settings Access the notification settings Quick setting buttons Access the power options ...

Page 37: ...in features Swipe downwards on the notification panel to view more buttons To change feature settings tap the text under each button To view more detailed settings tap and hold a button To rearrange buttons tap Button order tap and hold a button and then drag it to another location ...

Page 38: ...ter symbols Enter a space Hide the keyboard View more keyboard functions Change the input language Changing the input language Tap the input language key to switch between the input languages Tap Languages and types Manage input languages and select the languages to use Changing the keyboard To change the keyboard type tap Languages and types select a language and then select the keyboard type you...

Page 39: ...e about which stroke to enter Py Qwerty Switch to qwerty pinyin mode Pinyin 3 x 4 Switch to 3x4 pinyin mode To enter a character tap the corresponding key and select characters from the left side Half screen handwriting or Full screen handwriting Switch to handwriting mode Open the text editing panel Enter text by voice Change the keyboard settings Copying and pasting 1 Tap and hold over text 2 Dr...

Page 40: ...s tap Install To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it To download free apps tap...

Page 41: ...sions For some apps to operate properly they may need permission to access or use information on your device To view your app permission settings launch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permissions To view or change app permission settings by permission category launch the Settings app and tap Apps Permission man...

Page 42: ...y open the notification panel swipe downwards and then tap 2 Enter a keyword Apps and content on your device will be searched If you tap on the keyboard you can search for more content Phone Introduction Make or answer voice and video calls Making calls 1 Launch the Phone app and tap Keypad 2 Enter a phone number ...

Page 43: ...aunch the Settings app tap Advanced features Motions and gestures and then tap the Swipe to call or send messages switch to activate it Using speed dial Set speed dial numbers to quickly make calls To set a number to speed dial launch the Phone app tap Keypad or Contacts Speed dial numbers select a speed dial number and then add a phone number To make a call tap and hold a speed dial number on the...

Page 44: ...ag outside the large circle Rejecting a call When a call comes in drag outside the large circle To send a message when rejecting an incoming call drag the Send message bar upwards and select a message to send To create various rejection messages launch the Phone app tap Settings Quick decline messages enter a message and then tap Missed calls If a call is missed the icon appears on the status bar ...

Page 45: ...not show their caller ID Tap the Block unknown callers switch to activate the feature Options during calls During a voice call The following actions are available Access additional options Add call Dial a second call The first call will be put on hold When you end the second call the first call will be resumed Hold call Hold a call Tap Resume call to retrieve the held call Bluetooth Switch to a Bl...

Page 46: ...vice away from your ears Adding a phone number to Contacts Adding a phone number to Contacts from the keypad 1 Launch the Phone app and tap Keypad 2 Enter the number 3 Tap Add to Contacts 4 Tap Create new contact to create a new contact or tap Update existing contact to add the number to an existing contact Adding a phone number to Contacts from the calls list 1 Launch the Phone app and tap Recent...

Page 47: ...ut having them listed in Contacts 1 Launch the Phone app and tap Recents 2 Tap a phone number 3 Tap Add note enter a tag and then tap Add When a call comes from that number the tag will show under the number Contacts Introduction Create new contacts or manage contacts on the device Adding contacts Creating a new contact 1 Launch the Contacts app and tap 2 Select a storage location ...

Page 48: ...e types of information you can save may vary 4 Tap Save Importing contacts Add contacts by importing them from other storages to your device 1 Launch the Contacts app and tap Manage contacts Import or export contacts Import 2 Select a storage location to import contacts from 3 TickVCF files or contacts to import and tap Done 4 Select a storage location to save contacts to and tap Import ...

Page 49: ...te it For the Samsung account tap Sync settings and tap the Contacts switch to activate it Searching for contacts Launch the Contacts app Use one of the following search methods Scroll up or down the contacts list Drag a finger along the index at the right side of the contacts list to scroll through it quickly Tap at the top of the contacts list and enter search criteria Tap the contact Then take ...

Page 50: ...count The profile sharing feature may not be available depending on the region or service provider The profile sharing feature is only available for contacts who have activated the profile sharing feature on their device 1 Launch the Contacts app and select your profile 2 Tap Tap here to share your profile and tap the switch to activate it To use the profile sharing feature your phone number must ...

Page 51: ...members at the same time Launch the Contacts app tap Groups select a group and then tap Send message Merging duplicate contacts When you import contacts from other storages or sync contacts with other accounts your contacts list may include duplicate contacts Merge duplicate contacts into one to streamline your contacts list 1 Launch the Contacts app and tap Manage contacts Merge contacts 2 Tick c...

Page 52: ...when you are roaming 1 Launch the Messages app and tap 2 Add recipients and enter a message To record and send a voice message tap and hold say your message and then release your finger The recording icon appears only while the message input field is empty Enter recipients Enter a message Attach files Recipient Send the message 3 Tap to send the message ...

Page 53: ...n the screen Blocking unwanted messages Block messages from specific numbers added to your block list 1 Launch the Messages app and tap Settings Block numbers and messages Block numbers 2 Tap Conversations and select a contact or a phone number Or tap Contacts select contacts and then tap Done To manually enter a number enter a phone number under Enter phone number and tap Setting the message noti...

Page 54: ...activate it Deleting messages 1 Launch the Messages app 2 On the messages list select a contact or a phone number 3 Tap and hold a message then tap Delete To delete multiple messages tick messages you want to delete 4 Tap Delete Internet Introduction Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently Browsing webpages 1 Launch the Interne...

Page 55: ... tab manager View your bookmarks Using secret mode In secret mode you can separately manage open tabs bookmarks and saved pages You can lock secret mode using a password and your biometric data Activating secret mode In the toolbar at the bottom of the screen tap Turn on Secret mode If you are using this feature for the first time set whether to use a password for secret mode In secret mode the de...

Page 56: ...gs Camera etiquette Do not take photos or record videos of other people without their permission Do not take photos or record videos where legally prohibited Do not take photos or record videos in places where you may violate other people s privacy Launching Camera Use the following methods to launch Camera Launch the Camera app Press the Power key twice quickly On the locked screen drag outside t...

Page 57: ...wards or 2 Tap to take a photo Camera settings Stickers mode Take a photo Preview thumbnail Shooting modes Select a lens Current mode Switch between the front and rear cameras Options for current shooting mode The preview screen may vary depending on the shooting mode and which camera is being used The camera automatically shuts off when unused Make sure that the lens is not damaged or contaminate...

Page 58: ...ill be locked The setting remains locked even after you take a photo This feature is available only in Photo or Pro modes Selecting a lens for shooting On the preview screen tap Photo or Video select the lens you want and then take a photo or record a video The Ultra wide lens lets you take wide angle photos or record wide angle videos which look just like the actual view Use this feature to take ...

Page 59: ...de The camera adjusts the shooting options automatically depending on the surroundings to capture photos easily On the shooting modes list tap Photo and tap to take a photo Taking selfies You can take self portraits with the front camera 1 On the shooting modes list tap Photo 2 On the preview screen swipe upwards or downwards or tap to switch to the front camera for self portraits 3 Face the front...

Page 60: ...list tap Video 2 Tap to record a video To capture an image from the video while recording tap To change the focus while recording a video tap where you want to focus 3 Tap to stop recording the video Live focus mode The camera allows you to take photos where the background is blurred and the subject stands out clearly Use this feature in a place that has sufficient light The background blur may no...

Page 61: ...oting modes list tap Pro Select options and customise the settings and then tap to take a photo Available options Select an ISO value This controls camera light sensitivity Low values are for stationary or brightly lit objects Higher values are for fast moving or poorly lit objects However higher ISO settings can result in noise in photos Select an appropriate white balance so images have a true t...

Page 62: ...he device slowly in one direction 3 Tap to stop taking photos Customising camera settings Options for current shooting mode On the preview screen use the following options The available options may vary depending on the shooting mode Activate or deactivate the flash Select the length of the delay before the camera automatically takes a photo Select an aspect ratio for photos Apply a filter effect ...

Page 63: ...lution will result in higher quality videos but they will take up more memory Useful features Grid lines Display viewfinder guides to help composition when selecting subjects Location tags Attach a GPS location tag to the photo GPS signal strength may decrease in locations where the signal is obstructed such as between buildings or in low lying areas or in poor weather conditions Your location may...

Page 64: ...ges and videos stored in your device You can also manage images and videos by album or create stories Viewing images 1 Launch the Gallery app and tap Pictures 2 Select an image Access additional options Delete the image Share the image with others Modify the image Add the image to favourites You can create an animated GIF or collage from multiple images On the list tap Create GIF or Create collage...

Page 65: ...ideo Tap and hold to rewind Switch to the pop up video player Capture the current screen Rewind or fast forward by dragging the bar Create an animated GIF Access additional options Rotate the screen Skip to the next video Tap and hold to fast forward Pause and resume playback Change the screen ratio Drag your finger up or down on the left side of the playback screen to adjust the brightness or dra...

Page 66: ... 2 Tap Hide or unhide albums 3 Tap an album switch to hide Viewing stories When you capture or save images and videos the device will read their date and location tags sort the images and videos and then create stories To create stories automatically you must capture or save multiple images and videos Launch the Gallery app tap Stories and then select a story Creating stories Create stories with v...

Page 67: ...ld a story to delete and tap Delete Deleting images or videos 1 Launch the Gallery app 2 Select an image or a video to delete To delete multiple files tap and hold a file to delete on the list and tick more files to delete 3 Tap or Delete Using the recycle bin feature You can keep the deleted images and videos in the recycle bin The files will be deleted after a certain period Launch the Gallery a...

Page 68: ...ndow Introduction Multi window lets you run two apps at the same time in the split screen view You can also run multiple apps at the same time in the pop up view Some apps may not support this feature Split screen view Pop up view ...

Page 69: ...n the upper window 3 On the lower window swipe left or right to select another app to launch To launch apps not on the list of recently used apps tap the Home button or Back button and select an app Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows When you drag the bar between the app windows to the top or bottom edge of the screen the win...

Page 70: ...ncy level Samsung Members Samsung Members offers support services to customers such as device problem diagnosis and lets users submit questions and error reports You can also share information with others in the Galaxy users community or view the latest Galaxy news and tips Samsung Members can help you solve any problems you might encounter while using your device To submit your feedback or post y...

Page 71: ...se a note Enter text using the keyboard Write or draw with pens Paint with brushes Insert files 3 When you are finished composing the note tap Save Deleting notes 1 Launch the Samsung Notes app 2 Tap and hold a note to delete To delete multiple notes tick more notes to delete 3 Tap Delete Calendar Manage your schedule by entering upcoming events or reminders in your planner Creating events 1 Launc...

Page 72: ...or each reminder Launch the Calendar app and tap Reminder Syncing events with your accounts 1 Launch the Settings app tap Accounts and backup Accounts and then select the account to sync with 2 Tap Sync account and tap the Calendar switch to activate it For the Samsung account tap Sync settings and tap the Calendar switch to activate it To add accounts to sync with launch the Calendar app and tap ...

Page 73: ... play voice memos 1 Launch the Voice Recorder app 2 Tap to start recording Speak into the microphone Tap to pause recording While making a voice recording tap BOOKMARK to insert a bookmark Start recording 3 Tap to finish recording 4 Enter a file name and tap Save ...

Page 74: ...ation Alarm Launch the Clock app and tap Alarm Setting alarms Tap in the alarms list set an alarm time select the days on which the alarm will repeat set other various alarm options and then tap Save To open the keypad to enter an alarm time tap the time input field To activate or deactivate alarms tap the switch next to the alarm in the alarms list Stopping alarms Tap Dismiss to stop an alarm If ...

Page 75: ... Delete Stopwatch 1 Launch the Clock app and tap Stopwatch 2 Tap Start to time an event To record lap times while timing an event tap Lap 3 Tap Stop to stop timing To restart the timing tap Resume To clear lap times tap Reset Timer 1 Launch the Clock app and tap Timer To add a frequently used timer tap set the duration and name and then tap Add 2 Set the duration and tap Start To open the keypad t...

Page 76: ...io app Before you use this app you must connect an earphone which serves as the radio antenna The FM radio scans and saves available stations automatically when running for the first time Select the radio station you want from the stations list View the list of available stations Access additional options Scan and save available stations automatically Add the current radio station to the favourite...

Page 77: ...e FM radio scans and saves available stations automatically Select the radio station you want from the stations list Sharing content Share content by using various sharing options The following actions are an example of sharing images You may incur additional charges when sharing files via the mobile network 1 Launch the Gallery app and select an image 2 Tap and select a sharing method such as mes...

Page 78: ... a shared album to share photos or videos with others and download your files whenever you want To use this feature you must sign in to your Samsung account Google apps Google provides entertainment social network and business apps You may require a Google account to access some apps To view more app information access each app s help menu Some apps may not be available or may be labelled differen...

Page 79: ... your content on the cloud access it from anywhere and share it with others YouTube Watch or create videos and share them with others Photos Search for manage and edit all your photos and videos from various sources in one place Google Search quickly for items on the Internet or your device Duo Make a simple video call ...

Page 80: ... connect to aWi Fi network and access the Internet or other network devices Refer toWi Fi for more information Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth enabled devices Refer to Bluetooth for more information Flight mode Set the device to disable all wireless functions on your device You can use only non network services Follow the regulations provided by the air...

Page 81: ... Fi USB or Bluetooth Refer to Mobile Hotspot andTethering for more information More connection settings Customise settings to control other features Refer to More connection settings for more information Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Connecting to aWi Fi network 1 On the Settings screen tap Connections Wi Fi and tap th...

Page 82: ...ection request Sending and receiving data You can share data such as contacts or media files with other devices The following actions are an example of sending an image to another device 1 Launch the Gallery app and select an image 2 Tap Wi Fi Direct and select a device to transfer the image to 3 Accept theWi Fi Direct connection request on the other device If the devices are already connected the...

Page 83: ...for example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want to ...

Page 84: ... Accept the Bluetooth connection request on the other device Unpairing Bluetooth devices 1 On the Settings screen tap Connections Bluetooth The device displays the paired devices in the list 2 Tap next to the device name to unpair 3 Tap Unpair Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data On the Settings screen tap Connections Da...

Page 85: ...ture SIM card manager Activate your SIM or USIM cards and customise the SIM card settings Refer to Using dual SIM or USIM cards for more information On the Settings screen tap Connections SIM card manager Calls Select a SIM or USIM card for voice calls Text messages Select a SIM or USIM card for messaging Mobile data Select a SIM or USIM card for data services Confirm SIM card for calls Set the de...

Page 86: ...ce s mobile data connection with computers or other devices via Bluetooth USB tethering Use USB tethering to share the device s mobile data connection with a computer via USB When connected to a computer the device is used as a wireless modem for the computer Using the mobile hotspot Use your device as a mobile hotspot to share your device s mobile data connection with other devices 1 On the Setti...

Page 87: ...nect to Printing Configure settings for printer plug ins installed on the device You can search for available printers or add one manually to print files Refer to Printing for more information VPN Set up virtual networks VPNs on your device to connect to a school or company s private network Private DNS Set the device to use the security enhanced private DNS Printing Configure settings for printer...

Page 88: ...e settings for various sounds on the device On the Settings screen tap Sounds and vibration Sound mode Set the device to use sound mode vibration mode or silent mode Vibrate while ringing Set the device to vibrate and play a ringtone for incoming calls Temporary mute Set the device to use silent mode for a certain period Ringtone Change the call ringtone Notification sound Change the notification ...

Page 89: ...tap Notifications Suggest actions and replies Set the device to suggest actions and replies for notifications Show snooze option Set whether to show the snooze option App icon badges Change the settings for app icon badges Status bar Set the device to display only three recent notifications and whether to show the remaining battery level in percentage on the status bar Do not disturb Set the devic...

Page 90: ...waits before turning off the display s backlight Home screen Configure settings for the Home screen such as the screen grid or layout Navigation bar Change the navigation bar settings Refer to Navigation bar soft buttons for more information Accidental touch protection Set the device to prevent the screen from detecting touch input when it is in a dark place such as a pocket or bag Screensaver Set...

Page 91: ...en tap Display Screensaver 2 Select an option If you select Photo Frame or Photos a slideshow with selected images will start If you select PhotoTable selected images will appear as small cards and overlap 3 Tap to select albums for displaying images 4 When you are finished tap the Back button To preview the selected option tap Preview When you tap the screen while your screensaver is displayed th...

Page 92: ...screen when roaming FaceWidgets Change the settings of the items displayed on the locked screen Contact information Set the device to show contact information such as your email address on the locked screen Notifications Set how to show notifications on the locked screen Shortcuts Select apps to display shortcuts to them on the locked screen About Lock screen View the Lock screen version and legal...

Page 93: ... Set the device to check for harmful apps and behaviour and warn about potential harm and remove them Find My Mobile Activate or deactivate the Find My Mobile feature Access the Find My Mobile website findmymobile samsung com to track and control your lost or stolen device Security update View the version of your device s software and check for updates Google Play system update View the Google Pla...

Page 94: ...r using face recognition Before using the face recognition to unlock your device keep the following precautions in mind Your device could be unlocked by someone or something that looks like your image Face recognition is less secure than Pattern PIN or Password For better face recognition Consider the following when using face recognition Consider the conditions when registering such as wearing gl...

Page 95: ...gister your face again Deleting the registered face data You can delete face data that you have registered 1 On the Settings screen tap Biometrics and security Face recognition 2 Unlock the screen using the preset screen lock method 3 Tap Remove face data Remove Once the registered face is deleted all the related features will also be deactivated Unlocking the screen with your face You can unlock ...

Page 96: ...hance the security of your device The likelihood of the fingerprint sensor confusing two different fingerprints is very low However in rare cases where separate fingerprints are very similar the sensor may recognise them as identical If you use your fingerprint as a screen lock method your fingerprint cannot be used to unlock the screen for the first time after turning on the device To use the dev...

Page 97: ... sensor with protective films stickers or other accessories may decrease the fingerprint recognition rate If the fingerprint recognition sensor is initially covered with a protective film remove it before using the fingerprint recognition sensor Ensure that the fingerprint recognition sensor and your fingers are clean and dry If you bend your finger or use a fingertip the device may not recognise ...

Page 98: ...When you are finished registering your fingerprints tap Done Checking registered fingerprints You can check whether your fingerprint is registered by placing your finger on the fingerprint recognition sensor 1 On the Settings screen tap Biometrics and security Fingerprints 2 Unlock the screen using the preset screen lock method 3 Tap Check added fingerprints 4 Place your finger on the fingerprint ...

Page 99: ...rprint unlock switch to activate it 4 On the locked screen place your finger on the fingerprint recognition sensor and scan your fingerprint Accounts and backup Options Sync back up or restore your device s data using Samsung Cloud You can also sign in to accounts such as your Samsung account or Google account or transfer data to or from other devices via Smart Switch On the Settings screen tap Ac...

Page 100: ... a safe location such as Samsung Cloud or a computer so that you can restore it if the data is corrupted or lost due to an unintended factory data reset Samsung Cloud Sync the data saved in your device with Samsung Cloud and view the data you have saved on Samsung Cloud You can also back up your device s data to Samsung Cloud and restore it later To use Samsung Cloud you must sign in to your Samsu...

Page 101: ...heck which data will be backed up on the Settings screen tap Accounts and backup Samsung Cloud Back up this phone To view the backup data for other devices in your Samsung Cloud on the Settings screen tap Accounts and backup Samsung Cloud Restore data and then select a device you want Restoring data You can restore your backup data from Samsung Cloud to your device 1 On the Settings screen tap Acc...

Page 102: ... share Set the device to display the people you contacted on the sharing options panel to allow you to share content directly Reduce animations Set the device to reduce the screen effects of certain actions such as opening or closing apps Motions and gestures Activate the motion feature and configure settings Refer to Motions and gestures for more information One handed mode Activate one handed op...

Page 103: ...ting your fingerprint Swipe to call or send messages Set the device to make a call or send a message when you swipe to the right or left on a contact or a phone number in the Phone or Contacts app Dual Messenger Install the second app and use two separate accounts for the same messenger app 1 On the Settings screen tap Advanced features Dual Messenger Supported apps will appear 2 Tap the switch of...

Page 104: ...also be deleted DigitalWellbeing and parental controls Options View the history of your device usage and use features to prevent your device from interfering with your life You can also set up parental controls for your children and manage their digital use On the Settings screen tap DigitalWellbeing and parental controls DigitalWellbeing View the daily usage history of your device Refer to Digita...

Page 105: ...each app by setting a timer When you reach the limit the app will be deactivated and you cannot use it 1 On the Settings screen tap DigitalWellbeing and parental controls App timers 2 Tap No timer next the app you want and set the time Activating wind down mode You can activate wind down mode to reduce eye strain before sleeping and prevent your sleep from being disturbed 1 On the Settings screen ...

Page 106: ...ware Using the auto optimisation feature You can set the device to perform auto optimisation when your device is not in use Tap Advanced Auto optimisation and tap the switch to activate it If you want to set the time to perform auto optimisation tap Time Battery Check the remaining battery power and time to use the device For devices with low battery levels conserve battery power by activating pow...

Page 107: ...wer saving mode based on the situation to extend the battery s usage time Managing battery usage for each app You can save battery power by preventing apps that are running in the background from using battery power when they are not being used Tap Battery usage select apps from the apps list and then tap the Put app to sleep switch to activate the feature Storage Check the status of the used and ...

Page 108: ...your device s system settings or reset the device On the Settings screen tap General management Language and input Select device languages and change settings such as keyboards and voice input types Some options may not be available depending on the selected language Refer to Adding device languages for more information Date and time Access and alter the settings to control how the device displays...

Page 109: ...e next supported language in the list will be used Accessibility Configure various settings to improve accessibility to the device On the Settings screen tap Accessibility Screen reader ActivateVoice Assistant which provides voice feedback To view help information to learn how to use this feature tap Tutorial Visibility enhancements Customise the settings to improve accessibility for visually impa...

Page 110: ... and install updates manually Auto download overWi Fi Set the device to download updates automatically when connected to aWi Fi network Last update View information about the last software update Security updates information Security updates are provided to strengthen the security of your device and protect your personal information For security updates for your model visit security samsungmobile ...

Page 111: ...ion such as the SIM card status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source licence Software information View the device s software information such as its operating system version and firmware version Battery information View the device s battery status and information ...

Page 112: ...M or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signal...

Page 113: ...ched or damaged visit a Samsung Service Centre Your device freezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power...

Page 114: ...y pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service provider s base station Move to another area and try again ...

Page 115: ... after trying these tips contact a Samsung Service Centre Photo quality is poorer than the preview The quality of your photos may vary depending on the surroundings and the photography techniques you use If you take photos in dark areas at night or indoors image noise may occur or images may be out of focus Error messages appear when opening multimedia files If you receive error messages or multim...

Page 116: ...vice are within the maximum Bluetooth range 10 m On your device launch the Settings app tap Connections and then tap the Bluetooth switch to re activate it On your device launch the Settings app tap General management Reset Reset network settings Reset settings Reset to reset network settings You may lose registered information when performing the reset If the tips above do not solve the problem c...

Page 117: ...expand slightly There is not enough space in the device s storage Delete unnecessary data such as cache using the device care feature or manually delete unused apps or files to free up storage space The Home button does not appear The navigation bar containing the Home button may disappear while using certain apps or features To view the navigation bar drag upwards from the bottom of the screen Th...

Page 118: ...ion storage and retrieval system Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co Ltd Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are tradema...

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