Samsung SM-A202F/DS User Manual Download

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www.samsung.com

USER MANUAL

English (EU). 03/2020. Rev.1.0

SM-A202F/DS

SM-A405FM/DS

SM-A405FN/DS

Summary of Contents for SM-A202F/DS

Page 1: ...www samsung com USER MANUAL English EU 03 2020 Rev 1 0 SM A202F DS SM A405FM DS SM A405FN DS ...

Page 2: ... screen 41 Notification panel 43 Entering text Apps and features 46 Installing or uninstalling apps 48 Finder 48 Phone 54 Contacts 58 Messages 61 Internet 63 Email 64 Camera 78 Gallery 82 AR EMOJI Galaxy A40 87 Multi window 90 Samsung Pay 93 Samsung Health 96 GalaxyWearable 96 Samsung Members 97 Samsung Notes 98 Calendar 99 Reminder 102 Radio 103 Voice Recorder 104 My Files 104 Clock 106 Calculato...

Page 3: ...0 Troubleshooting 175 Removing the battery Settings 119 Introduction 119 Connections 120 Wi Fi 122 Bluetooth 124 NFC and payment 126 Data saver 126 Mobile data only apps 127 SIM card manager 127 Mobile Hotspot andTethering 129 More connection settings 131 Sounds and vibration 131 Dolby Atmos surround sound 132 Separate app sound 132 Notifications 133 Display 134 Blue light filter Galaxy A40 134 Da...

Page 4: ... registry settings or modified operating system software Attempting to customise the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible ...

Page 5: ... Settings app tap Display Screen timeout and then select the length of time you want the device to wait before turning off the touchscreen To set the touchscreen to automatically adjust its brightness based on the surrounding environment launch the Settings app tap Display and then tap the Adaptive brightness switch to activate it Depending on the region or model some devices are required to recei...

Page 6: ... approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging or fast charging feature is only available on supported models When the device heats up during use When you use features or apps that require more power or use them for extended periods your device may t...

Page 7: ...with weak signals or no reception When charging the battery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the latest software Conflicts between running apps may cause the device to heat up Restart the ...

Page 8: ... the device will turn off Do not use the device until the device s temperature drops below the specified level If the second warning message appears during an emergency call the call will not be disconnected by a forced shut down Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution to avoid shortening the battery s lifespan da...

Page 9: ...es and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject t...

Page 10: ...BType C Front camera Speaker Power key Touchscreen Volume key Proximity sensor SIM card Memory card tray Flash Rear camera Dual Microphone GPS antenna Speaker Microphone Earphone jack Main antenna NFC antenna NFC enabled models Fingerprint recognition sensor ...

Page 11: ...Speaker Power key Touchscreen Volume key Proximity Light sensor SIM card Memory card tray Flash Rear camera Dual GPS antenna MST antenna MST enabled models Speaker Microphone Earphone jack Main antenna NFC antenna NFC enabled models Fingerprint recognition sensor ...

Page 12: ...ce Centre Connectivity problems and battery drain may occur in the following situations If you attach metallic stickers on the antenna area of the device If you attach a device cover made with metallic material to the device If you cover the device s antenna area with your hands or other objects while using certain features such as calls or the mobile data connection Using a Samsung approved scree...

Page 13: ...he screen Volume key Press to adjust the device volume Soft buttons Back button Home button Recents button When you turn on the screen the soft buttons will appear at the bottom of the screen The soft buttons are set to the Recents button Home button and Back button by default Refer to Navigation bar soft buttons for more information ...

Page 14: ...ty Use only USBType C cable supplied with the device The device may be damaged if you use Micro USB cable To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible while charging 1 Connect the US...

Page 15: ...drain quickly To avoid losing power during a data transfer always use these apps after fully charging the battery Using a power source other than the charger such as a computer may result in a slower charging speed due to a lower electric current The device can be used while it is charging but it may take longer to fully charge the battery If the device receives an unstable power supply while char...

Page 16: ...heats up or the ambient air temperature rises the charging speed may decrease automatically This is a normal operating condition to prevent damage to the device SIM or USIM card nano SIM card Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider You can insert two SIM or USIM cards so you can have two phone numbers or service providers for a ...

Page 17: ...he tray with the gold coloured contacts facing downwards 4 Gently press the SIM or USIM card into the tray to secure it If the card is not fixed firmly into the tray the SIM card may leave or fall out of the tray 5 Insert the tray back into the tray slot If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray i...

Page 18: ...ings app tap Connections SIM card manager and then select a SIM or USIM card to access the following options Icon Change the icon of the SIM or USIM card Name Change the display name of the SIM or USIM card Network mode Select a network type to use with the SIM or USIM card Setting preferred SIM or USIM cards When two cards are activated you can assign voice calls messaging and data services to sp...

Page 19: ... or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device will ask to reformat the card or will not recognise the card To use the memory card you must format it If your device cannot format or recognise the memory card contact the...

Page 20: ...ack into the tray slot If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering your device Removing the memory card Before removing the memory card first unmount it for safe removal Launch the Settings app and tap Device care Storage Advanced SD card Unmount Do...

Page 21: ...om user actions Turning the device on and off Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted such as aeroplanes and hospitals Turning the device on Press and hold the Power key for a few seconds to turn on the device When you turn on your device for the first time or after performing a data reset follow the on screen ins...

Page 22: ...ergency mode you can make an emergency call send your current location information to others sound an emergency alarm and more To activate emergency mode press and hold the Power key Alternatively open the notification panel and tap Emergency mode To deactivate emergency mode tap Turn off Emergency mode Alternatively press and hold the Power key and then tap Emergency mode The usage time left show...

Page 23: ...our device 1 Press and hold the Power key for a few seconds to turn on the device 2 Select your preferred device language and select Select a language 3 Follow the on screen instructions to complete the setup The Home screen will appear If you do not connect to aWi Fi network you may not be able to set up some device features during the initial setup ...

Page 24: ... more information on Samsung accounts launch the Settings app and tap Accounts and backup Accounts Samsung account Help Creating a Samsung account If you do not have a Samsung account you should create one You can create a Samsung account using your email address 1 Launch the Settings app and tap Accounts and backup Accounts Add account Samsung account Alternatively launch the Settings app and tap...

Page 25: ...Samsung account Finding your ID and resetting your password If you forget your Samsung account ID or password tap Find ID or Reset password on the Samsung account sign in screen You can find your ID or reset your password after you enter the required information Removing your Samsung account When you remove your Samsung account from the device your data such as contacts or events will also be remo...

Page 26: ...o transfer Transferring data wirelessly Transfer data from your previous device to your device wirelessly viaWi Fi Direct 1 On the previous device launch Smart Switch If you do not have the app download it from Galaxy Store or Play Store 2 On your device launch the Settings app and tap Accounts and backup Smart Switch 3 Place the devices near each other 4 On the previous device tap Send data Wirel...

Page 27: ... app from www samsung com smartswitch Back up data from your previous device to a computer and import the data to your device 1 On the computer visit www samsung com smartswitch to download Smart Switch 2 On the computer launch Smart Switch If your previous device is not a Samsung device back up data to a computer using a program provided by the device s manufacturer Then skip to the fifth step 3 ...

Page 28: ...ply excessive pressure to it with your fingertips It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doing so may result in afterimages screen burn in or ghosting The device may not recognise touch inputs close to the edges of the screen which are outside of the touch input area It is recommended to use fingers when you use the touchscreen Tapping Ta...

Page 29: ...ap and hold an item and drag it to the target position Double tapping Double tap the screen Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart or pinch on the screen ...

Page 30: ...s are set to the Recents button Home button and Back button by default The functions of the buttons can change according to the app currently being used or usage environment Button Function Recents Tap to open the list of recent apps Home Tap to return to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen ...

Page 31: ...pear where the soft buttons are located To use the soft buttons drag the gesture hint of the desired button upwards Swipe from sides and bottom Swipe up from the bottom of the screen to move to the Home screen Swipe up and hold to view the list of recent apps Swipe inward from either side of the screen to return to the previous screen Swipe inward from one of the bottom corners to launch the Googl...

Page 32: ... of the device s features It displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps The screen may appear differently depending on the region or service provider A widget Navigation bar soft buttons Favourite apps Screen indicator ...

Page 33: ... Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area tap Home screen settings and then tap the Apps button switch to activate it The Apps button will be added at the bottom of the Home screen Apps button ...

Page 34: ...ew the screen in landscape mode Moving items Tap and hold an item and then drag it to a new location To move the item to another panel drag it to the side of the screen To add a shortcut to an app on the Home screen tap and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts area at ...

Page 35: ... selected apps will be created Tap Folder name and enter a folder name Adding more apps Tap on the folder Tick the apps to add and tap Done You can also add an app by dragging it to the folder Moving apps from a folder Tap and hold an app to drag it to a new location Deleting a folder Tap and hold a folder and then tap Delete folder Only the folder will be deleted The folder s apps will be relocat...

Page 36: ... panels Tap on the panel Wallpapers Change the wallpaper settings for the Home screen and the locked screen Themes Change the device s theme Visual elements of interface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Tap and hold a wid...

Page 37: ...re most common The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Some indicator icons appear only when you open the notification panel The indicator icons may appear differently depending on the service provider or model Icon Meaning No signal Signal strength Roaming outside of normal service area GPRS network connect...

Page 38: ...ging Battery power level Lock screen Pressing the Power key turns off the screen and locks it Also the screen turns off and automatically locks if the device is not used for a specified period To unlock the screen swipe in any direction when the screen turns on If the screen is off press the Power key to turn on the screen Locked screen ...

Page 39: ...lock the screen PIN Enter a PIN with at least four numbers to unlock the screen Password Enter a password with at least four characters numbers or symbols to unlock the screen None Do not set a screen lock method Face Register your face to unlock the screen Refer to Face recognition for more information Fingerprints Register your fingerprints to unlock the screen Refer to Fingerprint recognition f...

Page 40: ...not activated launch the Settings app tap Advanced features Motions and gestures and then tap the Palm swipe to capture switch to activate it Galaxy A40 After capturing a screenshot use the following options on the toolbar at the bottom of the screen Capture the current content and the hidden content on an elongated page such as a webpage When you tap the screen will automatically scroll down and ...

Page 41: ...l drag the status bar downwards To close the notification panel swipe upwards on the screen You can use the following functions on the notification panel View the notification details and perform various actions Clear all notifications Launch Settings Access the power options Access the notification settings Quick setting buttons Control media on your device and connected nearby devices Control co...

Page 42: ...gs tap and hold a button To rearrange buttons tap Button order tap and hold a button and then drag it to another location Controlling media playback Take control of music or video playback easily using the Media feature You can also continue playback on another device 1 Open the notification panel and tap Media 2 Tap the icons on the controller to control the playback To continue playback on anoth...

Page 43: ...he supported languages Break to the next line Delete a preceding character Enter symbols Enter uppercase For all caps tap it twice Additional keyboard functions Enter a space View more keyboard functions Changing the input language Tap Languages and types Manage input languages and select the languages to use When you select two or more languages you can switch between the input languages by swipi...

Page 44: ...eatedly until the desired character appears Additional keyboard functions Some features may not be available depending on the region or service provider Predict words based on your input and show word suggestions To return to the keyboard functions list tap Enter emoticons Enter stickers Attach animated GIFs Enter text by voice Change the keyboard settings Add an item from the clipboard Change the...

Page 45: ...r words while using certain features such as when browsing webpages 1 Tap and hold over a word that you want to look up 2 Tap Dictionary on the options list If a dictionary is not preinstalled on the device tap Move to Manage dictionaries tap next to a dictionary and then tap Install to download it 3 View the definition in the dictionary pop up window To switch to the full screen view tap Tap the ...

Page 46: ...s tap Install To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it To download free apps tap...

Page 47: ... Setting app permissions For some apps to operate properly they may need permission to access or use information on your device To view your app permission settings launch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permissions To view or change app permission settings by permission category launch the Settings app and tap ...

Page 48: ...e Apps screen tap Search Alternatively open the notification panel swipe downwards and then tap 2 Enter a keyword Apps and content on your device will be searched If you tap on the keyboard you can search for more content Phone Introduction Make or answer voice and video calls ...

Page 49: ...ss additional options Search for a contact Add the number to the contacts list Making calls from call logs or contacts list Launch the Phone app tap Recents or Contacts and then swipe to the right on a contact or a phone number to make a call If this feature is deactivated launch the Settings app tap Advanced features Motions and gestures and then tap the Swipe to call or send messages switch to a...

Page 50: ...umber on the keypad For speed dial numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making calls from the locked screen On the locked screen drag outside the circle Making an international call 1 Launch the Phone app and tap Keypad 2 Tap and hold 0 until the si...

Page 51: ...If a call is missed the icon appears on the status bar Open the notification panel to view the list of missed calls Alternatively launch the Phone app and tap Recents to view missed calls Blocking phone numbers Block calls from specific numbers added to your block list 1 Launch the Phone app and tap Settings Block numbers 2 Tap Recents or Contacts select contacts or phone numbers and then tap Done...

Page 52: ... the speakerphone When using the speakerphone keep the device away from your ears Mute Turn off the microphone so that the other party cannot hear you Keypad Hide Open or close the keypad End the current call During a video call Tap the screen to use the following options Access additional options Camera Turn off the camera so that the other party cannot see you Switch Switch between the front and...

Page 53: ...nd tap Recents 2 Tap a caller s image and tap Add or tap a phone number and tap Add to Contacts 3 Tap Create new contact to create a new contact or tap Update existing contact to add the number to an existing contact Adding a tag to a phone number You can add tags to numbers without saving them to Contacts This allows you to view the caller s information when they call without having them listed i...

Page 54: ...ts Creating a new contact 1 Launch the Contacts app and tap 2 Select a storage location 3 Enter contact information Select a storage location Add an image Open more information fields Enter contact information Depending on the selected storage location the types of information you can save may vary 4 Tap Save ...

Page 55: ...e contacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Accounts and backup Accounts and select the account to sync with 2 Tap Sync account and tap the Contacts switch to activate it For the Samsung account tap Sync settings and tap the Contacts switch to activate it Searching for contacts Launch the Contacts app Use one of the followin...

Page 56: ...e this feature you must sign in to your Samsung account The profile sharing feature may not be available depending on the region or service provider The profile sharing feature is only available for contacts who have activated the profile sharing feature on their device 1 Launch the Contacts app and select your profile 2 Tap Edit edit your profile and tap Save 3 Tap Tap here to share your profile ...

Page 57: ...members at the same time Launch the Contacts app tap Groups select a group and then tap Send message Merging duplicate contacts When you import contacts from other storages or sync contacts with other accounts your contacts list may include duplicate contacts Merge duplicate contacts into one to streamline your contacts list 1 Launch the Contacts app and tap Manage contacts Merge contacts 2 Tick c...

Page 58: ... are roaming 1 Launch the Messages app and tap 2 Add recipients and enter a message To record and send a voice message tap and hold say your message and then release your finger The recording icon appears only while the message input field is empty Enter recipients Enter a message Enter stickers Attach files Recipient Send the message 3 Tap to send the message ...

Page 59: ...age tap the message input field enter a message and then tap To adjust the font size spread two fingers apart or pinch on the screen Blocking unwanted messages Block messages from specific numbers added to your block list 1 Launch the Messages app and tap Settings Block numbers and messages Block numbers 2 Tap Conversations and select a contact or a phone number Or tap Contacts select contacts and...

Page 60: ...an set an alert at an interval to let you know that you have unchecked notifications If this feature is not activated launch the Settings app tap Accessibility Advanced settings Notification reminders and then tap the switch to activate it Deleting messages 1 Launch the Messages app and tap Conversations 2 On the messages list select a contact or a phone number 3 Tap and hold a message tap Delete ...

Page 61: ... 2 Tap the address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen To switch between tabs quickly swipe to the left or right on the address field Bookmark the current webpage Open the homepage Move between pages Access additional options View your bookmarks Refresh the current webpage Open the browser s tab manager ...

Page 62: ...o use a password for secret mode In secret mode the device will change the colour of the toolbars In secret mode you cannot use some features such as screen capture Changing security settings You can change your password or the lock method Tap Settings Privacy and security Secret mode settings Change password To use your registered biometric data as a lock method along with the password tap an opt...

Page 63: ...nt you can set one as the default account Tap Set default account Sending emails 1 Tap to compose an email 2 Add recipients and enter a subject line and text 3 Tap to send the mail Reading emails When Email is open the device will automatically retrieve new emails To manually retrieve emails swipe downwards on the top of the emails list Tap an email on the screen to read it If email syncing is dis...

Page 64: ...e you may violate other people s privacy Launching Camera Use the following methods to launch Camera Launch the Camera app Press the Power key twice quickly On the locked screen drag outside the circle Some methods may not be available depending on the region or service provider Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turne...

Page 65: ...o Preview thumbnail Shooting modes Current mode Scene optimiser button Galaxy A40 Select a lens Switch between the front and rear cameras Options for current shooting mode The preview screen may vary depending on the shooting mode and which camera is being used The camera automatically shuts off when unused Make sure that the lens is not damaged or contaminated Otherwise the device may not work pr...

Page 66: ...a video This feature is only available in some shooting modes The Ultra wide lens lets you take wide angle photos or record wide angle videos which look just like the actual view Use this feature to take landscape photos The wide angle lens lets you take basic photos or record normal videos Basic shooting Ultra wide shooting ...

Page 67: ...ra adjusts the shooting options automatically depending on the surroundings to capture photos easily The intelligent camera feature automatically recognises the subject and optimises the colour and any effects On the shooting modes list tap PHOTO and tap to take a photo Scene optimiser Galaxy A40 The camera adjusts the colour settings and applies the optimised effect automatically by recognising t...

Page 68: ...ene optimiser button on the preview screen Taking selfies You can take self portraits with the front camera 1 On the shooting modes list tap PHOTO 2 On the preview screen swipe upwards or downwards or tap to switch to the front camera for self portraits 3 Face the front camera lens To take self portraits with a wide angle shot of the landscape or people tap 4 Tap to take a photo ...

Page 69: ...ges to the subjects or light sources Tap and hold the area to focus the AF AE frame will appear on the area and the focus and exposure setting will be locked The setting remains locked even after you take a photo Video mode The camera adjusts the shooting options automatically depending on the surroundings to record videos easily 1 On the shooting modes list tap VIDEO 2 Tap to record a video To ca...

Page 70: ...ficient light The background blur may not be applied properly in the following conditions The device or the subject is moving The subject has a similar colour to the background Taking portraits that stand out using the Live focus feature 1 On the shooting modes list tap LIVE FOCUS 2 Drag the background blur adjustment bar to the left or right to adjust the blur level ...

Page 71: ...40 You can also edit the background effect and the intensity of the background effect for a photo taken with the Live focus feature 1 Select a photo taken with the Live focus feature and tap Change background effect 2 Select a background effect you want Galaxy A40 To adjust the intensity of the background effect drag the adjustment bar to the left or right Adjust the intensity of the background ef...

Page 72: ...ecording 3 When you are finished recording tap to stop 4 On the preview screen tap the preview thumbnail 5 Tap Play slow motion video The fastest section of the video will be set as a slow motion section and the video will start playing Up to two slow motion sections will be created based on the video To edit the slow motion section drag the section editing bar to the left or right Section editing...

Page 73: ... moving or poorly lit objects However higher ISO settings can result in noise in photos Select an appropriate white balance so images have a true to life colour range You can set the colour temperature Change the exposure value This determines how much light the camera s sensor receives For low light situations use a higher exposure Separating the focus area and the exposure area You can separate ...

Page 74: ...tinct backgrounds such as an empty sky or a plain wall 1 On the shooting modes list tap MORE PANORAMA 2 Tap and move the device slowly in one direction 3 Tap to stop taking photos Hyperlapse mode Galaxy A40 Record scenes such as passing people or cars and view them as fast motion videos 1 On the shooting modes list tap MORE HYPERLAPSE 2 Tap and select a frame rate option If you set the frame rate ...

Page 75: ... automatically takes a photo Select an aspect ratio for photos Apply a filter effect or beauty effects Select a frame rate Galaxy A40 Select an aspect ratio for videos Select a metering method This determines how light values are calculated Centre weighted uses the light in the centre portion of the shot to calculate the exposure of the shot Spot uses the light in a concentrated centre area of the...

Page 76: ...hotos will be saved as compressed files to conserve the device s memory Videos Rear video size Select a resolution for videos you want to take with the rear camera Using a higher resolution will result in higher quality videos but they will take up more memory Front video size Select a resolution for videos you want to take with the front camera Using a higher resolution will result in higher qual...

Page 77: ... conditions Your location may appear on your photos when you upload them to the Internet To avoid this deactivate the location tag setting Shooting methods Select additional shooting methods for taking a photo or recording a video Storage location Select the memory location for storage This feature will appear when you insert a memory card Quick launch Set the device to launch the camera by pressi...

Page 78: ... create stories Viewing images 1 Launch the Gallery app and tap Pictures 2 Select an image Access additional options Delete the image Share the image with others Add the image to favourites Modify the image You can create an animated GIF or collage from multiple images On the list tap Create GIF or Create collage and then select images ...

Page 79: ... video Tap and hold to rewind Switch to the pop up video player Capture the current screen Rewind or fast forward by dragging the bar Create an animated GIF Access additional options Rotate the screen Skip to the next video Tap and hold to fast forward Pause and resume playback Change screen ratio Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag ...

Page 80: ...Tap an album switch to hide Viewing stories When you capture or save images and videos the device will read their date and location tags sort the images and videos and then create stories To create stories automatically you must capture or save multiple images and videos Launch the Gallery app tap Stories and then select a story Creating stories Create stories with various themes 1 Launch the Gall...

Page 81: ...amsung Cloud in your Gallery app and from other devices Launch the Gallery app tap Settings and then tap the Cloud sync switch to activate it The Gallery app and Samsung Cloud will be synced Deleting images or videos 1 Launch the Gallery app 2 Select an image or a video to delete To delete multiple files tap and hold a file to delete on the list and tick more files to delete 3 Tap or Delete Using ...

Page 82: ...st like you and take photos or record videos using stickers You can customise My Emoji s features such as the face shape or hairstyle and decorate My Emoji with various accessories You can also express yourself in fun ways using My Emoji stickers during a conversation My Emojis Stickers ...

Page 83: ...and My Emoji stickers are now created You can view My Emoji stickers in the My Emoji Studio Refer to My Emoji stickers for more information Create My Emoji You can use the AR EMOJI feature in both the front and rear cameras If you are using the rear camera it will automatically switch to the front camera To switch between cameras swipe upwards or downwards on the preview screen Deleting My Emoji L...

Page 84: ...Available options may vary depending on the region or service provider My Emoji Studio Launch the Camera app tap MORE on the shooting modes list and then tap AR EMOJI My Emoji Studio My Emoji Studio will appear Select a My Emoji to edit Edit the My Emoji Change the My Emoji home screen s background Create stickers Capture the current screen ...

Page 85: ...iewing My Emoji stickers In the My Emoji Studio tap Stickers Then you can view My Emoji stickers Create your own stickers Add stickers Creating your own stickers 1 In the My Emoji Studio tap Stickers Make custom stickers 2 Edit stickers how you want Add stickers Select the sticker s background Select an expression Select an action Enter text Write or draw on stickers 3 Tap Save ...

Page 86: ...ng My Emoji stickers in the Messages app 1 While composing a message in the Messages app tap on the Samsung keyboard 2 Tap the My Emoji icon 3 Select one of the My Emoji stickers The My Emoji sticker will be inserted My Emoji icon Deleting My Emoji stickers On the Samsung keyboard tap and tap at the bottom of the keyboard Select the My Emoji stickers you want to delete and tap Delete ...

Page 87: ...ndow Introduction Multi window lets you run two apps at the same time in the split screen view You can also run multiple apps at the same time in the pop up view Some apps may not support this feature Split screen view Pop up view ...

Page 88: ...n the upper window 3 On the lower window swipe left or right to select another app to launch To launch apps not on the list of recently used apps tap the Home button or Back button and select an app Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows When you drag the bar between the app windows to the top or bottom edge of the screen the win...

Page 89: ...e to the left or right tap an app s icon and then tap Open in pop up view The app screen will appear in the pop up view Minimise the window Close the app Maximise the window Adjust the transparency level Moving pop up windows To move a pop up window tap the window s toolbar and drag it to a new location ...

Page 90: ...amsung pay To use this feature you must sign in to your Samsung account and register your biometric data Refer to Samsung account and Fingerprint recognition for more information To make payments with Samsung Pay the device may be required a connection to aWi Fi or mobile network depending on the region This app s availability and supported features may vary depending on the region or service prov...

Page 91: ... Register your fingerprint to use when making payments 5 Create a PIN to use when making payments This PIN will be used to verify various actions in Samsung Pay such as making payments and unlocking the app Registering cards You can easily register cards by capturing their images with the camera You can check the cards that support this feature from the Samsung Pay website www samsung com samsung ...

Page 92: ...e Samsung Pay 3 Touch the back of your device to the card reader When the card reader recognises the card information the payment will be processed Payments may not be processed depending on your network connection The verification method for payments may vary depending on the card readers Cancelling payments You can cancel payments by visiting the place where you made them On the cards list swipe...

Page 93: ...ng Health Launch the Samsung Health app When running this app for the first time or restart it after performing a data reset follow the on screen instructions to complete the setup Some features may not be available depending on the region To add items to the Samsung Health home screen tap Manage items at the bottom of the trackers list and tap on the items to add View and manage trackers View hea...

Page 94: ...y experience a brief delay while the steps tracker monitors your steps and then displays your step count You may also experience a brief delay before the pop up window indicates that your goal has been reached If you use the steps tracker while travelling by car or train vibration may affect your step count You can check your current steps on the notification panel To turn off notifications on the...

Page 95: ...on the server for data backup purposes Personal information may be stored until the completion of such purposes You can delete personal data stored by Samsung Health by using the Erase personal data option in the Settings menu To delete any data you have shared with social networks or transferred to storage devices you must delete them separately You may share and or sync your data with additional...

Page 96: ...ce s user manual for more information about how to connect and use the wearable device with your device Samsung Members Samsung Members offers support services to customers such as device problem diagnosis and lets users submit questions and error reports You can also share information with others in the Galaxy users community or view the latest Galaxy news and tips Samsung Members can help you so...

Page 97: ... 1 Launch the Samsung Notes app and tap 2 Select an input method from the toolbar at the top of the screen and compose a note Enter text using the keyboard Write or draw with pens Paint with brushes Insert files 3 When you are finished composing the note tap Save Deleting notes 1 Launch the Samsung Notes app 2 Tap and hold a note to delete To delete multiple notes tick more notes to delete 3 Tap D...

Page 98: ...and tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details Select a calendar to save the event to Enter the location Add a note Set an alarm Enter a title Select a sticker to display with the event Set the duration Add more details Change the event s colour 3 Tap Save to save the event ...

Page 99: ...To add accounts to sync with launch the Calendar app and tap Add new account Then select an account to sync with and sign in When an account is added a blue circle is displayed next to the account name Reminder Create reminders to schedule to do items or to view content later You will receive notifications at the preset time or location for each reminder To receive more accurate notifications conn...

Page 100: ... such as a single memo or webpage address and view it later For example create a reminder to alert you to Water the flowers when I get home 1 Launch the Reminder app 2 Tap Write a reminder or and enter Water the flowers 3 Tap Place Pick a place and set the location to home 4 Tap When I arrive at Done 5 Tap Save to save the reminder When you arrive at home the Water the flowers notification will ap...

Page 101: ...Restore reminders that have been completed 1 On the reminders list tap Completed Edit 2 Tick items to restore and tap Restore Reminders will be added to the reminders list and you will be reminded at the preset times Deleting reminders To delete a reminder select a reminder and tap Delete To delete multiple reminders tap and hold a reminder tick reminders to delete and then tap Delete ...

Page 102: ...io Turn the FM radio on or off Add the current radio station to the favourites list Search for an available radio station Fine tune the frequency View the list of favourite stations Enter radio station frequency manually Access additional options View the list of available stations Playing through the speaker You can listen to the radio through the speaker instead of the connected earphone Tap Pla...

Page 103: ... voice memos Making voice recordings 1 Launch the Voice Recorder app 2 Tap to start recording Speak into the microphone Tap to pause recording While making a voice recording tap BOOKMARK to insert a bookmark Start recording 3 Tap to finish recording 4 Enter a file name and tap Save ...

Page 104: ...ration Alarm Launch the Clock app and tap Alarm Setting alarms Tap in the alarms list set an alarm time select the days on which the alarm will repeat set other various alarm options and then tap Save To open the keypad to enter an alarm time tap the time input field To activate or deactivate alarms tap the switch next to the alarm in the alarms list Stopping alarms Tap Dismiss to stop an alarm If...

Page 105: ...elete Stopwatch 1 Launch the Clock app and tap Stopwatch 2 Tap Start to time an event To record lap times while timing an event tap Lap 3 Tap Stop to stop timing To restart the timing tap Resume To clear lap times tap Reset Timer 1 Launch the Clock app and tap Timer To add a frequently used timer tap set the duration and name and then tap Add 2 Set the duration and then tap Start To open the keypa...

Page 106: ...ol You can convert various values such as area length or temperature into other units Display the scientific calculator Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Store into one place for easy access You can set the device to game mode to play games more easily Open games with or without sound Downloaded apps Library panel Access additional op...

Page 107: ... the Library panel upwards tap and hold a game and then tap Remove from Game Launcher Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap Game performance Game performance and then select the mode you want Focus on performance This focuses on giving you the best possible performance while playing games Balanced This balances the performance and t...

Page 108: ...ull screen gestures switch to activate it Available options may vary depending on the game Configure settings for Game Booster Monitoring temperature Monitoring memory Set the device to automatically adjust settings to prevent device overheating and to stop apps running in the background to better manage memory Block during game Lock some features during games Navigation button lock Hide the butto...

Page 109: ...s content such as videos and games To use Samsung Daily your device must be connected to aWi Fi or mobile network To fully use this feature you must sign in to your Samsung account 1 On the Home screen swipe to the right The Samsung Daily screen will appear When launching this feature for the first time or after performing a data reset follow the on screen instructions to complete the setup Access...

Page 110: ...er you want by swiping downwards on the screen 3 To close Samsung Daily swipe to the left on the screen or tap the Back button Kids Home Galaxy A40 Introduction You can restrict children s access to certain apps set their usage times and configure settings to provide a fun and safe environment for children when they use the device Using Kids Home Open the notification panel swipe downwards and the...

Page 111: ...ap Parental control and enter your unlock code Kid s name Manage your child s profile Set daily playtime Restrict the usage time for Kids Home Daily usage View the daily usage time of Kids Home Activity View the activity history of Kids Home Frequently contacted View the frequently used contacts in Kids Home My kid s creations View the works created from the apps in Kids Home Allowed content Check...

Page 112: ...cts on your smartphone and view their status or control them from your smartphone s screen Receiving notification Receive notifications from connected devices on your smartphone For example when the laundry is finished you can receive a notification on your smartphone To use SmartThings your smartphone and other devices must be connected to aWi Fi or mobile network To fully use SmartThings you mus...

Page 113: ...following the on screen instructions Using home appliances TVs and IoT products View the status of your smart appliances TVs and IoT products from your smartphone s screen You can group devices by location and add rules to control the devices easily and conveniently Connecting devices 1 Launch the SmartThings app 2 Tap Add device or tap Device 3 Select a device type Or tap Scan or tap the search f...

Page 114: ...he device Adding devices and scenes by locations Add devices by locations view the list of devices in a same location and control them You can also add a scene to a location to control multiple devices at the same time Adding locations 1 Launch the SmartThings app and tap Add location 2 Enter the location name To set a location tap Geolocation to select a location on the map and tap Done To add ro...

Page 115: ...n to turn on the audio automatically every day at 7 00 AM 1 Launch the SmartThings app 2 Tap and select a location 3 Tap Automations Add automation 4 Tap under If set the activation conditions for the automation and then tap Next 5 Tap under Then set actions to perform and then tap Done 6 Enter the automation name and tap OK Receiving notifications You can receive notifications from connected devi...

Page 116: ...the Gallery app and select an image 2 Tap and select a sharing method such as message and email When you have a communication or sharing history the people you contacted will appear on the sharing options panel To directly share content with them via the corresponding app select a person s icon If the feature is not activated launch the Settings app tap Advanced features and then tap the Direct sh...

Page 117: ...s feature you must sign in to your Samsung account Shared album Create a shared album to share photos or videos with others and download your files whenever you want To use this feature you must sign in to your Samsung account Google apps Google provides entertainment social network and business apps You may require a Google account to access some apps To view more app information access each app ...

Page 118: ... to the cloud and access them later Play Movies TV Purchase or rent videos such as movies andTV programmes from Play Store Drive Store your content on the cloud access it from anywhere and share it with others YouTube Watch or create videos and share them with others Photos Search for manage and edit all your photos and videos from various sources in one place Google Search quickly for items on th...

Page 119: ...e information Phone visibility Allow other devices to find your device to share content with you When this feature is activated your device will be visible to other devices when they search for available devices NFC and payment NFC enabled models Set the device to allow you to read near field communication NFC tags that contain information about products You can also use this feature to make payme...

Page 120: ...ections can be made viaWi Fi USB or Bluetooth Refer to Mobile Hotspot andTethering for more information More connection settings Customise settings to control other features Refer to More connection settings for more information Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Connecting to aWi Fi network 1 On the Settings screen tap Con...

Page 121: ...ection request Sending and receiving data You can share data such as contacts or media files with other devices The following actions are an example of sending an image to another device 1 Launch the Gallery app and select an image 2 Tap Wi Fi Direct and select a device to transfer the image to 3 Accept theWi Fi Direct connection request on the other device If the devices are already connected the...

Page 122: ...for example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want to ...

Page 123: ...the Gallery app and select an image 2 Tap Bluetooth and select a device to transfer the image to If the device you want to pair with is not in the list request that the device turns on its visibility option 3 Accept the Bluetooth connection request on the other device Unpairing Bluetooth devices 1 On the Settings screen tap Connections Bluetooth The device displays the paired devices in the list 2...

Page 124: ... in NFC antenna Handle the device carefully to avoid damaging the NFC antenna Reading information from NFC tags Use the NFC feature to read product information from NFC tags 1 On the Settings screen tap Connections and tap the NFC and payment switch to activate it 2 Place the NFC antenna area on the back of your device near an NFC tag The information from the tag appears Ensure that the device s s...

Page 125: ...ns NFC and payment Tap and pay PAYMENT and then select an app The payment services list may not include all available payment apps Sending data with the NFC feature Transfer data such as images or contacts with other devices by touching your device s NFC antenna to the other device s NFC antenna 1 On the Settings screen tap Connections NFC and payment and tap the switch to activate it 2 Tap the An...

Page 126: ... while Data saver on and select apps Mobile data only apps Select apps to always use the mobile data even when your device is connected to aWi Fi network For example you can set the device to use only mobile data for apps that you want to keep secure or streaming apps that can be disconnected Even if you do not deactivate theWi Fi feature the apps will launch using the mobile data On the Settings ...

Page 127: ... you may incur additional charges for call forwarding depending on the region or service provider Mobile Hotspot andTethering Use the device as a mobile hotspot to share the device s mobile data connection with other devices when the network connection is not available Connections can be made viaWi Fi USB or Bluetooth On the Settings screen tap Connections Mobile Hotspot andTethering You may incur...

Page 128: ... Hotspot and select the level of security Then enter a password and tap Save 3 On the other device s screen search for and select your device from theWi Fi networks list To connect without entering the password tap and scan the QR code with the other device If the mobile hotspot is not found on your device tap Configure Mobile Hotspot and then deselect Hide my device Galaxy A20e If the mobile hots...

Page 129: ...tion VPN Set up virtual private networks VPNs on your device to connect to a school or company s private network Private DNS Set the device to use the security enhanced private DNS Ethernet When you connect an Ethernet adaptor you can use a wired network and configure network settings Printing Configure settings for printer plug ins installed on the device You can connect the device to a printer v...

Page 130: ... a vehicle to control your device s MirrorLink apps on the vehicle s head unit monitor On the Settings screen tap Connections More connection settings MirrorLink Your device is compatible with vehicles that support MirrorLink version 1 1 or higher Connecting your device to a vehicle via MirrorLink When using this feature for the first time connect the device to aWi Fi or mobile network 1 Pair your...

Page 131: ... the device to sound for actions such as controlling the touchscreen Sound quality and effects Set the device s sound quality and effects Refer to Dolby Atmos surround sound for more information Separate app sound Set the device to play media sound from a specific app separately on the other audio device Refer to Separate app sound for more information Dolby Atmos surround sound Select a surround ...

Page 132: ...r playing the selected app s media sound Notifications Change the notification settings On the Settings screen tap Notifications Suggest actions and replies Set the device to suggest actions and replies for notifications Show snooze option Set whether to show the snooze option App icon badges Change the settings for app icon badges Status bar Set how to display notification icons and whether to sh...

Page 133: ...isplay colour Galaxy A40 for more information Galaxy A40 Font size and style Change the font size and style Screen zoom Change the screen zoom setting Full screen apps Select apps to use with the full screen aspect ratio You can also set the device to hide the front camera from the screen Screen timeout Set the length of time the device waits before turning off the display s backlight Home screen ...

Page 134: ... Sunset to sunrise Set the device to apply the blue light filter at night and turn it off in the morning based on your current location Custom schedule Set a specific time to apply the blue light filter Dark mode Reduce eye strain by applying the dark theme when using the device at night or in a dark place The dark theme may not be applied in some apps You can quickly activate or deactivate dark m...

Page 135: ...able for viewing images Basic This is set as default and is suitable for general use You can adjust the display colour only in Adaptive display mode Adaptive display mode may not be compatible with third party apps You cannot change the screen mode while applying the blue light filter Optimising the full screen colour balance Optimise the display colour by adjusting the colour tones to your prefer...

Page 136: ...ay images as a screensaver when the screen turns off automatically The screensaver will be displayed when the device is charging 1 On the Settings screen tap Display Screensaver 2 Select an option If you select Photo Frame or Photos a slideshow with selected images will start If you select PhotoTable selected images will appear as small cards and overlap 3 Tap to select albums for displaying image...

Page 137: ...en and the locked screen Icons Change the icon style Lock screen Options Change the settings for the locked screen On the Settings screen tap Lock screen The available options may vary depending on the screen lock method selected Screen lock type Change the screen lock method Smart Lock Set the device to unlock itself when trusted locations or devices are detected Refer to Smart Lock for more info...

Page 138: ...k screen View the Lock screen version and legal information Smart Lock You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected For example if you have set your home as a trusted location when you get home your device will detect the location and automatically unlock itself This feature will be available to use after you set a screen lock method If...

Page 139: ...samsung com to track and control your lost or stolen device Security update View the version of your device s software and check for updates Google Play system update View the Google Play system version and check for updates Samsung Pass Verify your identity easily and securely via your biometric data Refer to Samsung Pass for more information Install unknown apps Set the device to allow the insta...

Page 140: ...e deleted If you want to use your biometric data in apps or features you must register your biometric data again Precautions for using face recognition Before using the face recognition to unlock your device keep the following precautions in mind Your device could be unlocked by someone or something that looks like your image Face recognition is less secure than Pattern PIN or Password For better ...

Page 141: ...ethod 4 Select whether you are wearing glasses or not and tap Continue 5 Hold the device with the screen facing towards you and look at the screen 6 Position your face inside the frame on the screen The camera will scan your face If unlocking the screen with your face is not working properly tap Remove face data to remove your registered face and register your face again To enhance the face recogn...

Page 142: ...creen using the preset screen lock method 3 Tap the Face unlock switch to activate it If you want to set the device to unlock the screen without swiping on the locked screen after recognising your face tap the Stay on Lock screen switch to deactivate it If you want to reduce the possibility of recognising faces in photos or videos tap the Faster recognition switch to deactivate it This may decreas...

Page 143: ...rint as a screen lock method your fingerprint cannot be used to unlock the screen for the first time after turning on the device To use the device you must unlock the screen using the pattern PIN or password you set when registering the fingerprint Be careful not to forget your pattern PIN or password If your fingerprint is not recognised unlock the device using the pattern PIN or password you set...

Page 144: ...y metal objects such as coins keys and necklaces Covering the fingerprint recognition sensor with protective films stickers or other accessories may decrease the fingerprint recognition rate If the fingerprint recognition sensor is initially covered with a protective film remove it before using the fingerprint recognition sensor Ensure that the fingerprint recognition sensor and your fingers are c...

Page 145: ...ethod 4 Galaxy A20e Swipe your finger downwards over the fingerprint recognition sensor Galaxy A40 Place your finger on the fingerprint recognition sensor After the device detects your finger lift it up and place it on the fingerprint recognition sensor again Repeat this action until the fingerprint is registered 5 When you are finished registering your fingerprints tap Done ...

Page 146: ...fingerprints You can delete registered fingerprints 1 On the Settings screen tap Biometrics and security Fingerprints 2 Unlock the screen using the preset screen lock method 3 Select a fingerprint to delete and tap Remove Unlocking the screen with your fingerprints You can unlock the screen with your fingerprint instead of using a pattern PIN or password 1 On the Settings screen tap Biometrics and...

Page 147: ...pport this feature Registered biometric data is only saved to your device and are not synced with other devices or servers Registering Samsung Pass Before using Samsung Pass register your biometric data to Samsung Pass On the Settings screen tap Biometrics and security Samsung Pass Follow the on screen instructions to complete the setup Verifying the Samsung account password You can use your regis...

Page 148: ...pps You can use Samsung Pass to easily sign in to apps that support ID and password autofill 1 Open an app that you want to sign in to 2 Enter your ID and password and then tap the app s sign in button 3 When a pop up window asking whether you want to save the sign in information appears tap Save Managing sign in information View the list of websites and apps you have set to use Samsung Pass and m...

Page 149: ...sily enter your address or payment card information on apps that support personal information autofill 1 On the Samsung Pass main screen tap Autofill forms and select Add address or Add card 2 Enter the information and tap Save You can now use the biometric data you registered to Samsung Pass when entering the personal information automatically on supported apps Deleting your Samsung Pass data You...

Page 150: ...te secured storage area The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods such as USB orWi Fi Direct Attempting to customise the operating system or modifying software will cause Secure Folder to be automatically locked and inaccessible Before saving data in Secure Folder make sure to back up a copy of the data in another secure location To use Secure ...

Page 151: ...to the Apps screen To change the name or icon colour of Secure Folder tap Customise When you launch the Secure Folder app you must unlock the app using your preset lock method If you forget your Secure Folder unlock code you can reset it using your Samsung account Tap the button at the bottom of the locked screen and enter your Samsung account password Setting auto lock for Secure Folder Set the d...

Page 152: ...l be deleted from the original folder and moved to Secure Folder To copy items tap Copy The method for moving content may vary depending on the content type Moving content from Secure Folder Move content from Secure Folder to the corresponding app in the default storage The following actions are an example of moving an image from Secure Folder to the default storage 1 Launch the Secure Folder app ...

Page 153: ...ccounts Add your Samsung and Google accounts or other accounts to sync with the apps in Secure Folder 1 Launch the Secure Folder app and tap Settings Accounts Add account 2 Select an account service 3 Follow the on screen instructions to complete the account setup Hiding Secure Folder You can hide the Secure Folder shortcut from the Apps screen Launch the Secure Folder app tap Settings and then ta...

Page 154: ...storing data 1 Launch the Secure Folder app and tap Settings Backup and restore 2 Tap Restore 3 Tap to select a device to restore the data 4 Tick items you want to restore and tap Restore Backed up data will be restored to your device Uninstalling Secure Folder You can uninstall Secure Folder including the content and apps in it Launch the Secure Folder app and tap Settings More settings Uninstall...

Page 155: ...ffers membership benefits and newsletters Galaxy A20 Advanced Configure advanced settings for privacy Location Change settings for location information permissions On the Settings screen tap Location App permissions View the list of apps that have permission to access the device s location and edit the permission settings Improve accuracy Set the device to use theWi Fi or Bluetooth feature to incr...

Page 156: ...e content that you want to store securely in Samsung Cloud Check the usage status of your Samsung Cloud storage and sync back up and restore your data Refer to Samsung Cloud for more information Smart Switch Launch Smart Switch and transfer data from your previous device Refer to Transferring data from your previous device Smart Switch for more information Regularly back up your data to a safe loc...

Page 157: ... On the Settings screen tap Accounts and backup Samsung Cloud Back up this phone 2 Tick items you want to back up and tap Back up 3 Tap Done Some data will not be backed up To check which data will be backed up on the Settings screen tap Accounts and backup Samsung Cloud Back up this phone To view the backup data for other devices in your Samsung Cloud on the Settings screen tap Accounts and backu...

Page 158: ...text on other devices Use your device s calling and messaging features on other devices signed in to your Samsung account This feature may not be available depending on the region or service provider Link toWindows Instantly access data saved in your device on your computer Refer to Link toWindows Galaxy A40 for more information Galaxy A40 Smart pop up view Select apps to view their notifications ...

Page 159: ... more information Dual Messenger Install the second app and use two separate accounts for the same messenger app Refer to Dual Messenger for more information Send SOS messages Set the device to send help messages by pressing the Power key three times Link toWindows Galaxy A40 Instantly access data saved in your device such as photos and messages on your computer by using the same Microsoft account...

Page 160: ...motions or facing the device s screen downwards Direct call Set the device to make a voice call by picking up and holding the device near your ear while viewing message or contact details Galaxy A20 Finger sensor gestures Set the device to open or close the notification panel when you swipe upwards or downwards on the fingerprint recognition sensor This feature is not available when the sensor is ...

Page 161: ...ifications from the second app the notifications will be displayed with to distinguish them from the first app s notifications Second app The Dual Messenger feature may not be available depending on the app Some features of the app may be limited for the second app Uninstalling a second app 1 On the Settings screen tap Advanced features Dual Messenger 2 Tap the switch of the app you want to uninst...

Page 162: ...d parental controls DigitalWellbeing View the daily usage history of your device Refer to DigitalWellbeing for more information Parental controls Manage your children s digital use DigitalWellbeing View the daily usage history of your device You can also limit usage time or change the notification settings for each app On the Settings screen tap DigitalWellbeing and parental controls DigitalWellbe...

Page 163: ...stay focused on what you want While focus mode is on you can only use default apps and the apps you allowed exceptions for On the Settings screen tap DigitalWellbeing and parental controls Then tap the mode you want to activate under Focus mode and tap Start Activating wind down mode You can activate wind down mode to reduce eye strain before sleeping and prevent your sleep from being disturbed 1 ...

Page 164: ...now The quick optimisation feature improves device performance through the following actions Clearing some memory Deleting unnecessary files and closing apps running in the background Managing abnormal battery usage Scanning for crashed apps and malware Using the auto optimisation feature You can set the device to perform auto optimisation when your device is not in use Tap Advanced Auto optimisat...

Page 165: ...wer saving In maximum power saving mode the device decreases battery consumption by activating dark mode and limiting the apps and features available Network connections except for the mobile network will be deactivated You can set the device to charge the battery more quickly Tap Charging and tap the Fast charging switch to activate it Adaptive power saving You can set the device to activate powe...

Page 166: ...naging the memory To delete files or uninstall apps that you do not use any more select a category Then tick items to select and tap Delete Memory On the Settings screen tap Device care Memory To speed up your device by stopping apps running in the background tick apps from the apps list and tap Clean now Security Check the device s security status This feature scans your device for malware On the...

Page 167: ... your settings or only network settings or accessibility settings You can also set the device to restart at a preset time for device optimisation Adding device languages You can add languages to use on your device 1 On the Settings screen tap General management Language and input Language Add language To view all the languages that can be added tap All languages 2 Select a language to add 3 To set...

Page 168: ...ure settings for Direct access and notification features Installed services View accessibility services installed on the device About Accessibility View the Accessibility information Contact us Ask questions or view frequently asked questions Software update Update your device s software via the firmware over the air FOTA service You can also schedule software updates On the Settings screen tap So...

Page 169: ... On the Settings screen tap User manual About phone Access your device s information On the Settings screen tap About phone To change your device s name tap Edit Status View various device information such as the SIM card status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source licence Software informat...

Page 170: ...M or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signal...

Page 171: ...utions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power key and theVolume Down key simultaneously for more than 7 seconds to restart it Resetting the device If the methods...

Page 172: ...nnectivity problems due to issues with the service provider s base station Move to another area and try again When using the device while moving wireless network services may be disabled due to issues with the service provider s network The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly Visit a Samsung Service Centre and have the batter...

Page 173: ...ia files If you receive error messages or multimedia files do not play when you open them on your device try the following Free some memory by transferring files to a computer or deleting files from your device Ensure that the music file is not Digital Rights Management DRM protected If the file is DRM protected ensure that you have the appropriate licence or key to play the file Ensure that the f...

Page 174: ...may lose registered information when performing the reset If the tips above do not solve the problem contact a Samsung Service Centre A connection is not established when you connect the device to a computer Ensure that the USB cable you are using is compatible with your device Ensure that you have the proper driver installed and updated on your computer Your device cannot find your current locati...

Page 175: ...es not appear on the notification panel Open the notification panel by dragging the status bar downwards and then drag the notification panel downwards Tap Quick panel layout and tap the Show brightness on top switch to activate it Removing the battery To remove the battery contact an authorised service centre To obtain battery removal instructions please visit www samsung com global ecodesign_ene...

Page 176: ...ion storage and retrieval system Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are trademarks of ...

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