Samsung SM-A035F User Manual Download Page 1

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USER MANUAL

English. 12/2021. Rev.1.0

SM-A035F

SM-A035F/DS

SM-A035G/DSN

Summary of Contents for SM-A035F

Page 1: ...www samsung com USER MANUAL English 12 2021 Rev 1 0 SM A035F SM A035F DS SM A035G DSN ...

Page 2: ...ation panel 33 Entering text Apps and features 36 Installing or uninstalling apps 37 Phone 40 Contacts 42 Messages 43 Internet 44 Camera 53 Gallery 57 Multi window 59 Samsung Notes 60 Samsung Members 60 Samsung Global Goals 60 SamsungTV Plus 60 Galaxy Shop 61 Calendar 61 Reminder 62 Radio 63 Voice Recorder 63 My Files 63 Clock 64 Calculator 64 Sharing content 65 Google apps Settings 66 Introductio...

Page 3: ...t Lock 78 Biometrics and security 78 Face recognition 80 Privacy 81 Location 81 Google 81 Accounts and backup 82 Samsung Cloud 83 Advanced features 84 Motions and gestures 84 Dual Messenger 85 DigitalWellbeing and parental controls 85 Battery and device care 85 Optimising your device 86 Battery 86 Storage 86 Memory 87 Device protection 87 Apps 87 General management 88 Accessibility 89 Software upd...

Page 4: ...ance issues or incompatibilities caused by edited registry settings or modified operating system software Attempting to customise the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement ...

Page 5: ...o set the touchscreen to automatically adjust its brightness based on the surrounding environment launch the Settings app tap Display and then tap the Adaptive brightness switch to activate it Depending on the region or model some devices are required to receive approval from the Federal Communications Commission FCC If your device is approved by the FCC you can view the FCC ID of the device To vi...

Page 6: ...n the device s normal range of operation If the battery becomes too hot the charging speed may decrease or the charger may stop charging Do the following when the device heats up Disconnect the charger from the device and close any running apps Wait for the device to cool down and then begin charging the device again If the lower part of the device overheats it could be because the connected USB c...

Page 7: ... recording videos for extended periods When streaming videos while using the maximum brightness setting When connecting to aTV While multitasking or when running many apps in the background When using Multi window When updating or installing apps while recording videos When downloading large files during a video call When recording videos while using a navigation app When using large amount of dat...

Page 8: ... the device heats up the features and performance may be limited or the device may turn off to cool down The feature is only available on supported models If the device overheats and reaches a certain temperature a warning message will appear to prevent device failure skin irritations and damages and battery leakage To lower the device s temperature the screen brightness and the performance speed ...

Page 9: ...se your device to direct sunlight for extended periods Do not use or store your device for extended periods in very hot areas such as inside a car in the summertime Do not place the device in any areas that may overheat such as on an electric heating mat Do not store your device near or in heaters microwaves hot cooking equipment or high pressure containers Do not use a cable whose covering is pee...

Page 10: ...ces and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject ...

Page 11: ...ut Speaker Side key Volume key Earphone jack Touchscreen Front camera Proximity Light sensor Multipurpose jack SIM card Memory card tray Rear camera GPS antenna Flash Microphone Speaker Main antenna NFC antenna SM A035G DSN ...

Page 12: ...y not work If you attempt to remove the dust or foreign materials with a sharp object the device may be damaged and its appearance may be affected Connectivity problems and battery drain may occur in the following situations If you attach metallic stickers on the antenna area of the device If you attach a device cover made with metallic material to the device If you cover the device s antenna area...

Page 13: ...reenshot Press and hold simultaneously to turn off the device Setting the Side key Select an app or feature to launch by pressing the Side key twice Launch the Settings app tap Advanced features Side key and then select an option you want Soft buttons Back button Home button Recents button When you turn on the screen the soft buttons will appear at the bottom of the screen Refer to Navigation bar ...

Page 14: ...rious damage to the device Any damage caused by misuse is not covered by the warranty To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible while charging Wired charging Connect the USB cable...

Page 15: ... to another device the battery will drain quickly To avoid losing power during a data transfer always use these apps after fully charging the battery Using a power source other than the charger such as a computer may result in a slower charging speed due to a lower electric current The device can be used while it is charging but it may take longer to fully charge the battery If the device receives...

Page 16: ... are inserted in the device than when one SIM card is inserted Some services that require a network connection may not be available depending on the service provider Installing the SIM or USIM card 2 1 3 4 Single SIM card tray Dual SIM card tray 1 Insert the ejection pin into the hole on the tray to loosen the tray 2 Pull out the tray gently from the tray slot 3 Place the SIM or USIM card on the t...

Page 17: ...dry Fully insert the tray into the tray slot to prevent liquid from entering your device SIM card manager dual SIM models Launch the Settings app and tap Connections SIM card manager SIM cards Activate the SIM card to use and customise the SIM card settings Preferred SIM card Select to use specific SIM cards for some features such as voice calls when two cards are activated More SIM card settings ...

Page 18: ...ction will be disabled If the card is not fixed firmly into the tray the memory card may leave or fall out of the tray If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering your device The device supports the FAT and the exFAT file systems for memory cards Wh...

Page 19: ...l storage devices Formatting the memory card A memory card formatted on a computer may not be compatible with the device Format the memory card on the device Launch the Settings app and tap Battery and device care Storage Advanced SD card Format Before formatting the memory card remember to make backup copies of all important data stored in the memory card The manufacturer s warranty does not cove...

Page 20: ...an make an emergency call send your current location information to others sound an emergency alarm and more To activate emergency mode press and hold the Side key and then tap Emergency mode Alternatively open the notification panel swipe downwards and then tap Emergency mode To deactivate emergency mode tap Turn off Emergency mode The usage time left shows the time remaining before the battery p...

Page 21: ...to sign in using your Google account tap Continue with Google If you do not have a Samsung account tap Create account Finding your ID and resetting your password If you forget your Samsung account ID or password tap Find ID or Reset password on the Samsung account sign in screen You can find your ID or reset your password after you enter the required information Signing out of your Samsung account...

Page 22: ...tore or Play Store 2 On your device launch the Settings app and tap Accounts and backup Bring data from old device 3 Place the devices near each other 4 On the previous device tap Send data Wireless 5 On your device tap Receive data select your previous device s operating system and then tap Wireless 6 On the previous device tap Allow 7 On your device select an item to bring and tap Transfer Backi...

Page 23: ...h 2 On the computer launch Smart Switch If your previous device is not a Samsung device back up data to a computer using a program provided by the device s manufacturer Then skip to the fifth step 3 Connect your previous device to the computer using the device s USB cable 4 On the computer follow the on screen instructions to back up data from the device Then disconnect your previous device from t...

Page 24: ...or pinch on the screen Do not allow the touchscreen to come into contact with other electrical devices Electrostatic discharges can cause the touchscreen to malfunction To avoid damaging the touchscreen do not tap it with anything sharp or apply excessive pressure to it with your fingertips It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doing so ...

Page 25: ...ome Tap to return to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar Launch the Settings app tap Display Navigation bar and then tap Swipe gestures under Navigation type The navigation bar will be hidden and the gesture hints will appear Tap More...

Page 26: ...ards to open the Apps screen To return to the Home screen swipe upwards or downwards on the Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen Finder Favourite apps If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area tap Settings and then tap the Show Apps screen button ...

Page 27: ...eme Visual elements of interface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Select a widget and tap Add The widget will be added on the Home screen Settings Configure settings for the Home screen such as the screen layout Displayin...

Page 28: ...tcut to an app on the Home screen tap and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts area at the bottom of the Home screen Creating folders Create folders and gather similar apps to quickly access and launch apps On the Home screen or the Apps screen tap and hold an app and ...

Page 29: ...ted The folder s apps will be relocated to the Apps screen Edge panel You can quickly access your favourite apps and features from the Edge panels Drag the Edge panel handle towards the centre of the screen If the Edge panel handle is not visible launch the Settings app tap Display and then tap the Edge panels switch to activate it Edge panel handle Edge panel Edge panel settings ...

Page 30: ... information by preventing others from accessing your device After setting the screen lock method the device will require an unlock code whenever unlocking it You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit Launch the Settings app tap Lock screen Secure lock settings unlock the screen using the pres...

Page 31: ...tus bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Some indicator icons appear only when you open the notification panel The indicator icons may appear differently depending on the service provider or model Screen capture Capture a screenshot while using the device Press the Side key and theVolume Down key simultaneously You ...

Page 32: ...se the following functions on the notification panel View the notification details and perform various actions Clear all notifications Launch Settings Access the notification settings Quick setting buttons Control connected nearby devices Control media on your device and connected nearby devices Using quick setting buttons Tap quick setting buttons to activate certain features Swipe downwards on t...

Page 33: ...control the playback Controlling nearby devices Launch quickly and take control of nearby connected devices on the notification panel 1 Open the notification panel and tap Devices Nearby connected devices will appear 2 Select a nearby device to control it Entering text Keyboard layout A keyboard appears automatically when you enter text Break to the next line Delete a preceding character Enter sym...

Page 34: ... and default and then tap the Keyboard button on navigation bar switch to activate it On a 3 x 4 keyboard a key has three or four characters To enter a character tap the corresponding key repeatedly until the desired character appears Additional keyboard functions Enter emojis Enter stickers You can also enter your emoji stickers that look like you Attach animated GIFs Enter text by voice Change t...

Page 35: ...o select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inserted and tap Paste To paste text that you have previously copied tap Clipboard and select the text ...

Page 36: ...n option Play Store Purchase and download apps Launch the Play Store app Browse apps by category or search for apps by keyword To change the auto update settings tap your account icon tap Settings Network preferences Auto update apps and then select an option Managing apps Uninstalling or disabling apps Tap and hold an app and select an option Uninstall Uninstall downloaded apps Disable Disable se...

Page 37: ...iew or change app permission settings by permission category launch the Settings app and tap Apps Permission manager Select an item and select an app If you do not grant permissions to apps the basic features of the apps may not function properly Phone Introduction Make or answer voice and video calls Making calls 1 Launch the Phone app and tap Keypad 2 Enter a phone number 3 Tap to make a voice c...

Page 38: ...al numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making an international call 1 Launch the Phone app and tap Keypad 2 Tap and hold 0 until the sign appears 3 Enter the country code area code and phone number and then tap Receiving calls Answering a call When...

Page 39: ...bers switch to activate the feature Options during calls Add call Dial a second call The first call will be put on hold When you end the second call the first call will be resumed Hold call Hold a call Bluetooth Switch to a Bluetooth headset if it is connected to the device Speaker Activate or deactivate the speakerphone When using the speakerphone keep the device away from your ears Mute Turn off...

Page 40: ...them from other storages to your device 1 Launch the Contacts app and tap Manage contacts Import or export contacts Import 2 Follow the on screen instructions to import contacts Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Accounts and backup Manage accounts and select th...

Page 41: ...tap More Delete Sharing contacts You can share contacts with others by using various sharing options 1 Launch the Contacts app and tap Share contacts 2 Select contacts and tap Share 3 Select a sharing method Creating groups You can add groups such as family or friends and manage contacts by group 1 Launch the Contacts app and tap Groups Create group 2 Follow the on screen instructions to create a ...

Page 42: ...p to send the message Enter recipients Enter a message Enter stickers Attach files Recipient Send the message Viewing messages 1 Launch the Messages app and tap Conversations 2 On the messages list select a contact or a phone number To reply to the message tap the message input field enter a message and then tap To adjust the font size spread two fingers apart or pinch on the screen Sorting messag...

Page 43: ...or information and bookmark your favourite webpages to access them conveniently 1 Launch the Internet app 2 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen To switch between tabs quickly swipe to the left or right on the address field Bookmark the current webpage Open the homepage Move between pages More options Refresh the ...

Page 44: ... videos of other people without their permission Do not take pictures or record videos where legally prohibited Do not take pictures or record videos in places where you may violate other people s privacy Taking pictures 1 Launch the Camera app You can also launch the app by pressing the Side key twice quickly or dragging to the left on the locked screen Some camera features are not available when...

Page 45: ...r blurry clean the camera lens and try again Make sure that the lens is not damaged or contaminated Otherwise the device may not work properly in some modes that require high resolutions Your device s camera features a wide angle lens Minor distortion may occur in wide angle pictures or videos and does not indicate device performance problems The maximum capacity for recording a video may vary dep...

Page 46: ...exposure setting will be locked The setting remains locked even after you take a picture This feature may not be available depending on the shooting mode Using the camera button Tap and hold the camera button to record a video To take burst shots swipe the camera button to the edge of the screen and hold it If you add another camera button you can move it anywhere on the screen and take pictures m...

Page 47: ... vary depending on the model or shooting mode Photo mode The camera adjusts the shooting options automatically depending on the surroundings to capture pictures easily On the shooting modes list tap PHOTO and tap to take a picture Taking high resolution pictures Take high resolution pictures In the shooting options tap and take a picture The resolution may vary depending on the model Taking selfie...

Page 48: ...oting modes list tap VIDEO and tap to record a video To capture an image from the video while recording tap 2 Tap to stop recording the video If you use the video zoom feature for a long time while recording a video the video quality may diminish to prevent your device from overheating The optical zoom may not work in low light environments Portrait mode The camera allows you to take pictures wher...

Page 49: ...rious shooting options such as exposure value and ISO value On the shooting modes list tap MORE PRO Select options and customise the settings and then tap to take a picture Available options Select an ISO value This controls camera light sensitivity Low values are for stationary or brightly lit objects Higher values are for fast moving or poorly lit objects However higher ISO settings can result i...

Page 50: ... of indistinct backgrounds such as an empty sky or a plain wall Food mode Take pictures of food with more vibrant colours 1 On the shooting modes list tap MORE FOOD 2 Tap the screen and drag the circular frame over the area to highlight The area outside the circular frame will be blurred To resize the circular frame drag a corner of the frame 3 Tap and drag the adjustment bar to adjust the colour ...

Page 51: ...screen tap Some options may not be available depending on the shooting mode Intelligent features Scan QR codes Set the device to scan QR codes from the preview screen Pictures Swipe Shutter button to edge to Select an action to perform when you swipe the camera button to the edge of the screen and hold it Selfies Use wide angle for group selfies Set the device to automatically switch to a wide ang...

Page 52: ...To avoid this deactivate the location tag setting Shooting methods Select additional shooting methods for taking a picture or recording a video Settings to keep Keep the last settings you used such as the shooting mode when you launch the camera Storage location Select the memory location for storage This feature will appear when you insert a memory card Watermark Add a watermark in the bottom lef...

Page 53: ... by album or create stories Using Gallery Launch the Gallery app Search for images Group similar images More options Grouping similar images Launch the Gallery app and tap to group similar images and display only the best shots as a preview of the images When you tap the image preview you can view all the images in the group ...

Page 54: ... right on the screen More options Delete the image Share the image with others Modify the image Add the image to favourites Cropping enlarged images 1 Launch the Gallery app and select an image 2 Spread two fingers apart on the area you want to save and tap The cropped area will be saved as a file Saved image thumbnail ...

Page 55: ... animated GIF More options Rotate the screen Skip to the next video Tap and hold to fast forward Pause and resume playback Change the screen ratio Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume To rewind or fast forward swipe to the left or right on the playbac...

Page 56: ...ynced with the cloud pictures and videos you take will also be saved in the cloud You can view images and videos saved in the cloud in your Gallery app and from other devices When you connect your Samsung account and Microsoft account you can set the cloud storage as Microsoft OneDrive Deleting images or videos Launch the Gallery app tap and hold an image a video or a story to delete and then tap ...

Page 57: ...run multiple apps at the same time in the pop up view Split screen view Pop up view Some apps may not support this feature Split screen view 1 Tap the Recents button to open the list of recently used apps 2 Swipe to the left or right tap an app s icon and then tap Open in split screen view 3 On the apps list select another app to launch ...

Page 58: ...o launch them together in the split screen view with a single tap 1 In the split screen view tap the circles between the app windows 2 Tap The two apps you are using in the split screen view will be saved on the Edge panel as an app pair Adjusting the window size Drag the circles between the app windows to adjust the size of the windows When you drag the circles between the app windows to the edge...

Page 59: ... to a new location Samsung Notes Create notes by entering text from the keyboard or by handwriting or drawing on the screen You can also insert images or voice recordings into your notes Creating notes 1 Launch the Samsung Notes app tap and then create a note You can change the input method by tapping or Enter a title Insert files Reading mode 2 When you are finished composing the note tap the Bac...

Page 60: ...stablished by the United Nations General Assembly in 2015 consist of goals that aim to create a sustainable society These goals have the power to end poverty fight inequality and stop climate change With Samsung Global Goals learn more about the global goals and join the movement for a better future SamsungTV Plus Select the channels like you would use aTV and enjoy various video content free of c...

Page 61: ...unch the Calendar app and tap Manage calendars Then select an account to sync with and sign in When an account is added a blue circle is displayed next to the account name Reminder Register to do items as reminders and receive notifications according to the condition you set To receive more accurate notifications connect to aWi Fi or mobile network To use location reminders the GPS feature must be...

Page 62: ...tap and hold a reminder tick reminders to delete and then tap Delete Radio Launch the Radio app Before you use this app you must connect an earphone which serves as the radio antenna The FM radio scans and saves available stations automatically when running for the first time View the list of saved stations More options Scan and save stations Add the current station to the favourites list Fine tun...

Page 63: ...e Tap to pause recording While making a voice recording tap BOOKMARK to insert a bookmark 3 Tap to finish recording 4 Enter a file name and tap Save My Files Access and manage various files stored in the device Launch the My Files app To check for unnecessary data and free up the device s storage tap Analyse storage To search for files or folders tap Clock Set alarms check the current time in many...

Page 64: ...age 2 Tap and select a sharing method you want You may incur additional charges when sharing files via the mobile network Quick Share Sharing content with nearby devices Share content with nearby devices viaWi Fi Direct or Bluetooth or with SmartThings supported devices 1 Launch the Gallery app and select an image 2 On the other device open the notification panel swipe downwards and then tap Quick...

Page 65: ...a the Google Mail service Maps Find your location on the map search the world map and view location information for various places around you YT Music Enjoy various music and videos provided byYouTube Music You can also view the music collections stored on your device and play them Google Play Movies TV Purchase or rent videos such as movies andTV programmes from Play Store Drive Store your conten...

Page 66: ... tap Connections Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Refer toWi Fi for more information Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth enabled devices Refer to Bluetooth for more information NFC and contactless payments Set the device to allow you to read near field communication NFC tags that c...

Page 67: ... in the background from sending or receiving data Refer to Data saver for more information You can also select apps to always use the mobile data even when your device is connected to aWi Fi network Refer to Mobile data only apps for more information SIM card manager dual SIM models Activate your SIM or USIM cards and customise the SIM card settings Refer to SIM card manager dual SIM models for mo...

Page 68: ...ap next to the network and tap the Auto reconnect switch to deactivate it If you cannot connect to aWi Fi network properly restart your device sWi Fi feature or the wireless router Wi Fi Direct Wi Fi Direct connects devices directly via aWi Fi network without requiring an access point 1 On the Settings screen tap Connections Wi Fi and tap the switch to activate it 2 Tap Wi Fi Direct The detected d...

Page 69: ...r illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want to pair with is not on the list set the d...

Page 70: ...ice allows you to read near field communication NFC tags that contain information about products You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps The device contains a built in NFC antenna Handle the device carefully to avoid damaging the NFC antenna Reading information from NFC tags Use the NFC feature to read product ...

Page 71: ... payment app open the Settings screen and tap Connections NFC and contactless payments Contactless payments Payment and then select an app The payment services list may not include all available payment apps Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data On the Settings screen tap Connections Data usage Data saver and tap the swit...

Page 72: ...ditional charges when using this feature Mobile Hotspot Use your device as a mobile hotspot to share your device s mobile data connection with other devices 1 On the Settings screen tap Connections Mobile Hotspot andTethering Mobile Hotspot 2 Tap the switch to activate it The icon appears on the status bar You can change the level of security and the password by tapping Configure 3 On the other de...

Page 73: ...nfigure network settings Printing Configure settings for printer plug ins installed on the device You can connect the device to a printer viaWi Fi orWi Fi Direct and print images or documents Some printers may not be compatible with the device Adding printer plug ins Add printer plug ins for printers you want to connect the device to 1 On the Settings screen tap Connections More connection setting...

Page 74: ... the device to sound or vibrate for actions such as controlling the touchscreen Sound quality and effects Set the device s sound quality and effects Refer to Sound quality and effects for more information Separate app sound Set the device to play media sound from a specific app separately on the other audio device Refer to Separate app sound for more information Some features may not be available ...

Page 75: ...ons Notification pop up style Select a notification pop up style and change the settings Recently sent View the apps that received recent notifications and change the notification settings To customise notification settings for more apps tap More All and select an app from the apps list Do not disturb Set the device to mute all sounds except for allowed exceptions Advanced settings Configure advan...

Page 76: ...settings for the Edge panel Navigation bar Change the navigation bar settings Refer to Navigation bar soft buttons for more information Accidental touch protection Set the device to prevent the screen from detecting touch input when it is in a dark place such as a pocket or bag Screen saver Set the device to launch a screensaver when the device is charging Some features may not be available depend...

Page 77: ...email address on the locked screen Notifications Set how to show notifications on the locked screen Shortcuts Select apps to display shortcuts to them on the locked screen About Lock screen View the Lock screen version and legal information Some features may not be available depending on the service provider or model The available options may vary depending on the screen lock method selected Smart...

Page 78: ...crypt SD card Set the device to encrypt files on a memory card If you reset your device to the factory defaults with this setting enabled the device will not be able to read your encrypted files Disable this setting before resetting the device Other security settings Configure additional security settings Some features may not be available depending on the service provider or model Face recognitio...

Page 79: ...ards or heavy makeup Ensure that you are in a well lit area and that the camera lens is clean when registering Ensure your image is not blurry for better match results Registering your face For better face registration register your face indoors and out of direct sunlight 1 On the Settings screen tap Biometrics and security Face recognition 2 Read the on screen instructions and tap Continue 3 Set ...

Page 80: ...ce data You can delete face data that you have registered 1 On the Settings screen tap Biometrics and security Face recognition 2 Unlock the screen using the preset screen lock method 3 Tap Remove face data Remove Once the registered face is deleted all the related features will also be deactivated Privacy Change the settings for privacy On the Settings screen tap Privacy Permission manager View t...

Page 81: ...e features provided by Google On the Settings screen tap Google Accounts and backup Options Sync back up or restore your device s data using Samsung Cloud You can also sign in to accounts such as your Samsung account or Google account or transfer data to or from other devices via Smart Switch On the Settings screen tap Accounts and backup Manage accounts Add your Samsung and Google accounts or oth...

Page 82: ...e Settings screen tap Accounts and backup and tap Back up data under Samsung Cloud 2 Tap the switches next to the items you want to back up and tap Back up now 3 Tap Done Some data will not be backed up To check which data will be backed up on the Settings screen tap Accounts and backup and tap Back up data under Samsung Cloud To view the backup data for other devices in your Samsung Cloud on the ...

Page 83: ... Activate the motion feature and configure settings Refer to Motions and gestures for more information One handed mode Activate one handed operation mode for your convenience when using the device with one hand Screenshots Change the settings for screenshots Show contacts when sharing content Set the device to display the people you contacted on the sharing options panel to allow you to share cont...

Page 84: ...intended input for some features using sensors Dual Messenger Install the second app and use two separate accounts for the same messenger app 1 On the Settings screen tap Advanced features Dual Messenger Supported apps will appear 2 Tap the switch of an app to install the second app The second app will be installed The second app s icon will be displayed with Second app The Dual Messenger feature ...

Page 85: ... device and stay focused on what you want You can use the apps you allowed to be used in focus mode Bedtime mode Activate bedtime mode to reduce eye strain before sleeping and prevent your sleep from being disturbed Parental controls Manage your children s digital use Battery and device care Introduction The device care feature provides an overview of the status of your device s battery storage me...

Page 86: ...battery power runs out Usage time left may vary depending on your device settings and operating conditions You may not receive notifications from some apps that use power saving mode Storage Check the status of the used and available memory On the Settings screen tap Battery and device care Storage To delete files or uninstall apps that you do not use anymore select a category Then tap and hold or...

Page 87: ...for more information Text to speech output Change the settings for text to speech features used when TalkBack is activated such as languages speed and more Date and time Access and alter the settings to control how the device displays the time and date If the battery remains fully discharged the time and date is reset Samsung Keyboard settings Change the settings for the Samsung keyboard Keyboard ...

Page 88: ...igure various settings to improve accessibility to the device On the Settings screen tap Accessibility Recommended for you Check the accessibility features you are currently using and see other recommended features TalkBack ActivateTalkBack which provides voice feedback To view help information to learn how to use this feature tap Settings Tutorial and help Visibility enhancements Customise the se...

Page 89: ... update If emergency software updates are released for your device s security and to block new types of security threats they will be installed automatically without your agreement Security updates information Security updates are provided to strengthen the security of your device and protect your personal information For security updates for your model visit security samsungmobile com The website...

Page 90: ...ormation such as the SIM card status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source licence Software information View the device s software information such as its operating system version and firmware version Battery information View the device s battery status and information ...

Page 91: ...ature by using the Lock SIM card menu PUK Your SIM or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service erro...

Page 92: ...utions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Side key and theVolume Down key simultaneously for more than 7 seconds to restart it Resetting the device If the methods ...

Page 93: ...nectivity problems due to issues with the service provider s base station Move to another area and try again When using the device while moving wireless network services may be disabled due to issues with the service provider s network The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly Visit a Samsung Service Centre and have the battery...

Page 94: ...a files If you receive error messages or multimedia files do not play when you open them on your device try the following Free some memory by transferring files to a computer or deleting files from your device Ensure that the music file is not Digital Rights Management DRM protected If the file is DRM protected ensure that you have the appropriate licence or key to play the file Ensure that the fi...

Page 95: ...tion when performing the reset If the tips above do not solve the problem contact a Samsung Service Centre The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the status bar downwards and then drag the notification panel downwards Tap Quick panel layout and tap the Show brightness control above notifications switch to activate it A...

Page 96: ...p storage space The Home button does not appear The navigation bar containing the Home button may disappear while using certain apps or features To view the navigation bar drag upwards from the bottom of the screen Removing the battery To remove the battery contact an authorised service centre To obtain battery removal instructions please visit www samsung com global ecodesign_energy For your safe...

Page 97: ...ion storage and retrieval system Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co Ltd Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are tradema...

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