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Troubleshooting
175
The battery’s
standby time is
shorter than
expected
• Batteries are subject to wear and tear.
Standby time may grow shorter as
time passes.
• Leaving the fully charged battery in a
cold or hot place for a long period of
time may reduce battery life.
• Standby time depends on where you
use the phone. The actual time may
differ from the battery’s specifications.
Is it OK if I leave
the phone
connected to the
power outlet after
it is fully charged
We recommend that you disconnect the
phone from the travel adapter or unplug
the adapter from the power outlet.
The phone
becomes hot
This may happen when you are on the
phone or when you use applications,
such as games, the Internet, or the
camera, because the phone needs more
power at those times. This does not
affect the phone’s life and performance.
The battery level
seem sufficient,
but the phone
does not turn on
• Remove the battery from the phone
and reinstall it. Then turn on the
phone.
• Clean the metal contacts both on the
battery and on the phone. Reinstall the
battery and turn on the phone.
The phone turns
off when the
travel adapter is
connected
Some dust on the contacts may cause
unexpected power-off or charging
problems. Clean the metal contacts both
on the battery and on the phone.
Problem
Description & Solution