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SAMSUNG Proprietary-Contents may change without notice
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4-9
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)
After you install “phone USB driver (Samsung CDMA Modem)” at first time, you m
ay see “Port open failed…” message or application hang while downloading a phone
image. If so, terminate the application and then try the download again.
)
If USB port is changed, at first time you may see “Port open failed…” message or
application hang. If so, terminate the application and then try the download again.
)
If USB cable to the mobile device is not connected tightly, you may see “Port ope
n failed…” message or application hang. If so, terminate the application and then try
the download again.
.
)
If you
always
see “port open failed” message or application hang,
1.
When failed application is activated, go to the device manager, remove the S
AMSUNG CDMA Modem and SAMSUNG USB Composite Device.
2.
Rename C:\WINDOWS\system32\drivers\Modem.sys to other name. (ex. Mod
em-.sys)
3.
Go to control panel->program add/remove, and then remove Samsung CDMA
Modem driver or Samsung USB driver(MCCI)
4.
Restart your PC.
5.
Install attached SAMSUNG CDMA Modem_4.34
6.
Try the download again.
3. “Write Failed” message
)
If battery level is low, use charged battery and try again.