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Troubleshooting
• Ensure that the settings for each
device allow them to be visible to other
devices.
• Ensure that both devices are
compatible with Bluetooth wireless
technology.
• Ensure that the correct PIN has been
entered on both devices.
You cannot listen to music on a
remote Bluetooth headset
• Ensure that your device is connected
to the headset.
• Ensure that the music format you are
trying to listen to is supported by the
headset.
• Ensure that the distance between the
headset and device is not more than
10 metres and that they are not
separated by walls or other obstacles.