94
White lines appear on the display
This may happen if you turn on the phone after a
long period of disuse, or after removing the battery
without turning off the phone. This is not related to
the phone’s life or performance. The display
should correct itself shortly.
“PIN code” appears
•
You are using your phone for the first time. You
must enter the Personal Identification Number
(PIN) supplied with the SIM card.
•
The PIN check feature has been enabled.
Each time the phone is switched on, the PIN
has to be entered. To disable this feature,
press
Start > More
>
Settings
>
More... >
Security > Disable SIM PIN
, and enter the
PIN.
“PUK Required” appears
The PIN code was entered incorrectly five times in
succession and the SIM card is now blocked.
Enter the PUK supplied by your service provider.
I forgot the password, PIN, reset
password, or PUK codes
If you forget, lose, or change the lock code,
contact your phone dealer. If you forget or lose a
PIN or PUK code, or if you have not received such
a code, contact your network provider. For
information about passwords, contact your
access point provider; for example, this may be
the commercial Internet Service Provider (ISP),
service provider, or network operator.
Problem
Description/Solution