Troubleshooting
167
I cannot find my
friend’s
Bluetooth-
enabled device
• Be sure that both have activated
Bluetooth.
• Be sure that the distance between the
two devices is not over 10 metres or
that there are no walls or other
obstructions between the devices.
• Be sure that the other device is in the
discoverable mode.
• Be sure that both devices are
compatible.
I cannot discover
the remote
Bluetooth stereo
headset
• Be sure that the Bluetooth
functionality on the phone is turned
on.
• Be sure that the remote Bluetooth
stereo headset is in the discoverable
mode.
• Be sure that the remote Bluetooth
device has the capability to act as a
stereo headset.
I cannot connect
to the remote
Bluetooth stereo
headset
Ensure that the correct password was
entered on the phone during the
connection with the headset. Most
Bluetooth headsets have a fixed
password that would be mentioned in
their user’s guide. You would need to
enter the password when establishing a
connection with the headset.
Problem
Description & Solution