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Troubleshooting
100
The battery does not charge properly
or sometimes your device turns itself
off while charging
• Disconnect the device from the
charger, remove and reinstall the
battery, and try charging again.
• The battery terminals may be dirty.
Wipe both gold-coloured contacts with
a clean, soft cloth and try charging the
battery again.
• If the battery no longer charges
completely, dispose of the old battery
properly and replace it with a new
battery.
Your device is hot to the touch
When you use several applications at
once, your device requires more power
and may heat up. This is normal and
should not affect your device’s lifespan or
performance.
Your device prompts you to delete
some data
The available memory is low. Move your
data to a memory card or delete old
items from applications.
An application is frozen (will not
respond)
1. Press and hold [ ] to open the
application list.
2. Scroll to the application that is frozen
and press [
C
] and then <
Yes
>.
3. Launch the application again.